Spherion Has partnered with a company looking for call center representatives for inbound and outbound calls for the State of Michigan for tax collections/customer service. Entry level no experience required. Schedule is a Monday-Friday 8-5 or 9-6 schedule. Drug screen and background are required.Responsibilities:- Take customer calls and provide accurate, satisfactory answers to their queries and concerns- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items-Collaborate with other call center professionals to improve customer service-Manage large amounts of inbound and outbound calls in a timely manner.-Follow communication ???scripts??? when handling calls.Working hours: Various Shifts AvailableSkills:Clarity in CommunicatingPhone etiquette PatienceProblem-Solving and FlexibilityListening CapacityOrganizationEducation:High SchoolExperience:0-1 yearsQualifications:Highschool diploma Ability to pass a drug test, background check and fingerprinting. Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Has partnered with a company looking for call center representatives for inbound and outbound calls for the State of Michigan for tax collections/customer service. Entry level no experience required. Schedule is a Monday-Friday 8-5 or 9-6 schedule. Drug screen and background are required.Responsibilities:- Take customer calls and provide accurate, satisfactory answers to their queries and concerns- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items-Collaborate with other call center professionals to improve customer service-Manage large amounts of inbound and outbound calls in a timely manner.-Follow communication ???scripts??? when handling calls.Working hours: Various Shifts AvailableSkills:Clarity in CommunicatingPhone etiquette PatienceProblem-Solving and FlexibilityListening CapacityOrganizationEducation:High SchoolExperience:0-1 yearsQualifications:Highschool diploma Ability to pass a drug test, background check and fingerprinting. Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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