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        • Ormond Beach, Florida
        • Temp to Perm
        • $12.00 per hour
        • 9:00 AM - 5:00 PM
        Looking for part time? We are looking for part time Call Center Representatives.Taking Inbound calls from customers.Responsibilities:Scheduling appointmentsWorking hours: 9:00 AM - 5:00 PMSkills:Previous Call Center experienceEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma Give Spherion Staffing Ormond Beach, FL a call to get started right away.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Looking for part time? We are looking for part time Call Center Representatives.Taking Inbound calls from customers.Responsibilities:Scheduling appointmentsWorking hours: 9:00 AM - 5:00 PMSkills:Previous Call Center experienceEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma Give Spherion Staffing Ormond Beach, FL a call to get started right away.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Jacksonville, Florida
        • Temporary
        • $15.00 per hour
        • 8:00 AM - 10:00 PM
        If you enjoy the fashion industry, we have an excellent opportunity for you. Spherion is looking for smiling faces, professional attitudes and motivated individuals to assist with a position at Coach, located near the airport, on the Northside of Jacksonville.The call center hours of operation are as follows:Monday - Friday, 8am to 10pmSaturday, 9am to 7pmSunday, 11am to 7pmYou must be able to work within these hours. You will be able to select a set schedule from a variety of options. There will be mandatory overtime and voluntary time off will be offered.If this sounds like an exciting opportunity to you, please call us at 904-356-0000Job Type: Temporary, Temp-to-PermResponsibilities:- Respond to incoming phone and email contacts from customers in a professional and efficient manner - Mitigate customer escalations through effective decision making and problem solving skills- Maintain knowledge and ability to effectively articulate the clients brand, products, policies, and procedures - Drive sales by offering to place orders and suggest complementary items based on customer needs and preferences- Leverage multiple systems and tools to effectively handle customer contacts - Simultaneously handle cross-functional tasks including calls, emails, and data processing- Other duties as assignedWorking hours: 8:00 AM - 10:00 PMSkills:Spelling and GrammarCustomer Service ExperienceComputer Literacy SkillsEducation:High SchoolExperience:1-4 yearsQualifications:1 year call center experience If this sounds like an exciting opportunity to you, please call us at 904-356-0000.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        If you enjoy the fashion industry, we have an excellent opportunity for you. Spherion is looking for smiling faces, professional attitudes and motivated individuals to assist with a position at Coach, located near the airport, on the Northside of Jacksonville.The call center hours of operation are as follows:Monday - Friday, 8am to 10pmSaturday, 9am to 7pmSunday, 11am to 7pmYou must be able to work within these hours. You will be able to select a set schedule from a variety of options. There will be mandatory overtime and voluntary time off will be offered.If this sounds like an exciting opportunity to you, please call us at 904-356-0000Job Type: Temporary, Temp-to-PermResponsibilities:- Respond to incoming phone and email contacts from customers in a professional and efficient manner - Mitigate customer escalations through effective decision making and problem solving skills- Maintain knowledge and ability to effectively articulate the clients brand, products, policies, and procedures - Drive sales by offering to place orders and suggest complementary items based on customer needs and preferences- Leverage multiple systems and tools to effectively handle customer contacts - Simultaneously handle cross-functional tasks including calls, emails, and data processing- Other duties as assignedWorking hours: 8:00 AM - 10:00 PMSkills:Spelling and GrammarCustomer Service ExperienceComputer Literacy SkillsEducation:High SchoolExperience:1-4 yearsQualifications:1 year call center experience If this sounds like an exciting opportunity to you, please call us at 904-356-0000.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Williamsport, Pennsylvania
        • Temp to Perm
        • $12.00
        Would be the main day-to-day to listen to and grade queue calls, both recorded and live. The QA Specialist monitors the quality of service provided by call center Specialists in the queue with existing and prospective Members, ensures that call quality is on par with or exceeds expectations, and works with everyone on the call center team to improve quality.    Work from home opportunity!
        Would be the main day-to-day to listen to and grade queue calls, both recorded and live. The QA Specialist monitors the quality of service provided by call center Specialists in the queue with existing and prospective Members, ensures that call quality is on par with or exceeds expectations, and works with everyone on the call center team to improve quality.    Work from home opportunity!
        • Gulfport, Mississippi
        • Temp to Perm
        • $15.00 per hour
        • 8:00 AM - 5:00 PM
        We have an exciting Customer Service position with a well-established client serving the waste management, grounds maintenance, and industrial materials industries in the Gulf Coast region and beyond! The incumbent will be a critical member of the Customer Service team and will deal with dispatching, customer service and vendor communications. Our client needs a candidate with professional communication, interpersonal, and organizational skills. You must be experienced using MS Excel and Outlook. - Schedule: Mon - Fri, 7:00 AM -> 4:00 PM & 8:00 -> 6:00 PM (rotating shifts). - Paid federal holidays___- Casual work environment___Responsibilities:- Taking customer orders - Assist customers on the telephone, email and via fax - Following up on and confirming all account activityWorking hours: 8:00 AM - 5:00 PMSkills:- High attention to detail- Excellent customer service skills- Proficient in Outlook, Work and ExcelEducation:High SchoolExperience:1-4 yearsQualifications:- 1 to 4 years experience working in a call center Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We have an exciting Customer Service position with a well-established client serving the waste management, grounds maintenance, and industrial materials industries in the Gulf Coast region and beyond! The incumbent will be a critical member of the Customer Service team and will deal with dispatching, customer service and vendor communications. Our client needs a candidate with professional communication, interpersonal, and organizational skills. You must be experienced using MS Excel and Outlook. - Schedule: Mon - Fri, 7:00 AM -> 4:00 PM & 8:00 -> 6:00 PM (rotating shifts). - Paid federal holidays___- Casual work environment___Responsibilities:- Taking customer orders - Assist customers on the telephone, email and via fax - Following up on and confirming all account activityWorking hours: 8:00 AM - 5:00 PMSkills:- High attention to detail- Excellent customer service skills- Proficient in Outlook, Work and ExcelEducation:High SchoolExperience:1-4 yearsQualifications:- 1 to 4 years experience working in a call center Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Sarasota, Florida
        • Temp to Perm
        • $13.00 - $14.00 per hour
        • 8:00 AM - 5:00 PM
        This position is responsible for assisting our internal and external customers with product questions and concerns while maintaining a high level of customer service.Responsibilities:Processing ordersKeying data into PC systems Scheduling duties for shipments Using telephones to contact customers and vendors. Route calls to appropriate other Depts. in business. Be accurate and a solid multi-tasker!Working hours: 8:00 AM - 5:00 PMSkills:MS Excel and PC skills. Alphanumeric data entry skills. Ability to handle calls, call routing and keying simultaneously. Able to work cohesively in a small department / call center.Education:High SchoolExperience:1-4 yearsQualifications:High school diplomaMinimum of 2 years of call center based experience. Logistics coordination background extremely helpful. Solid PC and MSExcel skills. Please apply today! Great Lakewood Ranch business will be selecting great candidates soon. Don't miss out.Spherion_gtwb_sarasotaSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        This position is responsible for assisting our internal and external customers with product questions and concerns while maintaining a high level of customer service.Responsibilities:Processing ordersKeying data into PC systems Scheduling duties for shipments Using telephones to contact customers and vendors. Route calls to appropriate other Depts. in business. Be accurate and a solid multi-tasker!Working hours: 8:00 AM - 5:00 PMSkills:MS Excel and PC skills. Alphanumeric data entry skills. Ability to handle calls, call routing and keying simultaneously. Able to work cohesively in a small department / call center.Education:High SchoolExperience:1-4 yearsQualifications:High school diplomaMinimum of 2 years of call center based experience. Logistics coordination background extremely helpful. Solid PC and MSExcel skills. Please apply today! Great Lakewood Ranch business will be selecting great candidates soon. Don't miss out.Spherion_gtwb_sarasotaSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Hagerstown, Maryland
        • Temporary
        • $17.00 per hour
        • 8:00 AM - 5:00 PM
        Duties include:Calling and emailing customers and completing low-level collections (payment reminder calls).Answering customer questions about their bill, escalating calls to higher-level collections staff and retention staff.Responsibilities:Phone and email customer service experience required (call center is fine)Collections experience preferredWorking hours: 8:00 AM - 5:00 PMSkills:Great communication with customers, coworkers, and peers.Strong with Microsoft Office products (Word and Outlook).Education:High SchoolExperience:1-4 yearsQualifications:High school diploma required Call the Hagerstown Spherion office at 301-739-6900!!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Duties include:Calling and emailing customers and completing low-level collections (payment reminder calls).Answering customer questions about their bill, escalating calls to higher-level collections staff and retention staff.Responsibilities:Phone and email customer service experience required (call center is fine)Collections experience preferredWorking hours: 8:00 AM - 5:00 PMSkills:Great communication with customers, coworkers, and peers.Strong with Microsoft Office products (Word and Outlook).Education:High SchoolExperience:1-4 yearsQualifications:High school diploma required Call the Hagerstown Spherion office at 301-739-6900!!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Little Rock, Arkansas
        • Temp to Perm
        • $12.50 per hour
        • 8:30 AM - 5:00 PM
        Provides top-notch service to donors, volunteers, and/or internal staff via calls, correspondence, web-chat, email, and/or face-to-face interactions. Main function includes servicing donors by phone, email, web chat and written correspondence.Responsibilities:-Provide top notch service to all customers - both external and internal-Assist with handling 80,000 incoming phone contacts annually-Assist with corresponding to over 20,000 emails. Each response must be service minded and answered within one business day. All responses will use approved formatting and language to ensure consistent voice with donors-Assist with engaging with over 13,000 donors via web chat. Requires you to assist multiple donors at the same time while maintaining excellent service. Must be personal and use approved language and formatting. Must be responded to within 20 seconds-Assist with processing over 1.1M educational and fundraising collateral pieces. Identify and suggest fundraising pieces for each fundraiser-Assist donors with processing over 21,000 merchandise and/or MarketPlace items annually-Increase fundraising revenue. Capitalize on each opportunity including upselling, promotion of matching funds and other marketing campaigns-Must be able to answer donor questions quickly and accurately using approved information and resources-Facilitate over 40,000 donor communication preferences to ensure each donor's wishes are honored as to how much communication they like with our organization across all channels-Cross-train on all other processes within Donor Services, including but not limited to corporate match, data entry and indexing donations, resources, merchandise, updates, communication preferences, catalog requests, removes, memorial cards, correspondence, calls, web-chat, emails, receptionist backup, and any other service functions for our donors, volunteers, and internal team members-High technology skills needed with a complete automated, paperless workflow environment.-Maintain production standards-Prioritization skills required to thrive-Handle all customer interactions in a professional manner by listening to needs and providing solutions-Process all transactions accurately and efficiently-Maintain quality assurance standards-High ability to problem solve-Must be able to listen to and adapt to quality of care feedback in an effort to strive for excellence-Continuously meet and maintain strategic, departmental service level guarantees and quality assurance of all functionsWorking hours: 8:30 AM - 5:00 PMSkills:-Must be able to work in a fast-paced environment using multiple systems and juggling many tasks-Ability to work with and maintain sensitive and confidential donor and internal information-Ability to understand difficult verbal and written instructions-Constant face-to-face, telephone and electronic communication with colleagues, donors and the general public-Ability to work independently and perform multiple tasks with moderate supervision-Excellent interpersonal skills with the ability to work cooperatively with a culturally diverse group of people-May require constant sitting and working at a computer for extended periods-Occasional bending and lifting of up to 20 pounds, floor to waist-Ability to easily adapt to changeEducation:BachelorsExperience:4-7 yearsQualifications:Bachelor's Degree plus 2 years of call center and customer service experience preferred, but not requiredAt least 5 years experience as a customer service representativeIntermediate or advanced level ability to both speak and read Spanish preferredPrior call center experience preferred Must be able to pass background check. Internet speed check required and must be able to pass a written assignmentSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Provides top-notch service to donors, volunteers, and/or internal staff via calls, correspondence, web-chat, email, and/or face-to-face interactions. Main function includes servicing donors by phone, email, web chat and written correspondence.Responsibilities:-Provide top notch service to all customers - both external and internal-Assist with handling 80,000 incoming phone contacts annually-Assist with corresponding to over 20,000 emails. Each response must be service minded and answered within one business day. All responses will use approved formatting and language to ensure consistent voice with donors-Assist with engaging with over 13,000 donors via web chat. Requires you to assist multiple donors at the same time while maintaining excellent service. Must be personal and use approved language and formatting. Must be responded to within 20 seconds-Assist with processing over 1.1M educational and fundraising collateral pieces. Identify and suggest fundraising pieces for each fundraiser-Assist donors with processing over 21,000 merchandise and/or MarketPlace items annually-Increase fundraising revenue. Capitalize on each opportunity including upselling, promotion of matching funds and other marketing campaigns-Must be able to answer donor questions quickly and accurately using approved information and resources-Facilitate over 40,000 donor communication preferences to ensure each donor's wishes are honored as to how much communication they like with our organization across all channels-Cross-train on all other processes within Donor Services, including but not limited to corporate match, data entry and indexing donations, resources, merchandise, updates, communication preferences, catalog requests, removes, memorial cards, correspondence, calls, web-chat, emails, receptionist backup, and any other service functions for our donors, volunteers, and internal team members-High technology skills needed with a complete automated, paperless workflow environment.-Maintain production standards-Prioritization skills required to thrive-Handle all customer interactions in a professional manner by listening to needs and providing solutions-Process all transactions accurately and efficiently-Maintain quality assurance standards-High ability to problem solve-Must be able to listen to and adapt to quality of care feedback in an effort to strive for excellence-Continuously meet and maintain strategic, departmental service level guarantees and quality assurance of all functionsWorking hours: 8:30 AM - 5:00 PMSkills:-Must be able to work in a fast-paced environment using multiple systems and juggling many tasks-Ability to work with and maintain sensitive and confidential donor and internal information-Ability to understand difficult verbal and written instructions-Constant face-to-face, telephone and electronic communication with colleagues, donors and the general public-Ability to work independently and perform multiple tasks with moderate supervision-Excellent interpersonal skills with the ability to work cooperatively with a culturally diverse group of people-May require constant sitting and working at a computer for extended periods-Occasional bending and lifting of up to 20 pounds, floor to waist-Ability to easily adapt to changeEducation:BachelorsExperience:4-7 yearsQualifications:Bachelor's Degree plus 2 years of call center and customer service experience preferred, but not requiredAt least 5 years experience as a customer service representativeIntermediate or advanced level ability to both speak and read Spanish preferredPrior call center experience preferred Must be able to pass background check. Internet speed check required and must be able to pass a written assignmentSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Fort Pierce, Florida
        • Temp to Perm
        • $13.00 - $14.00 per hour
        • 7:00 AM - 8:00 PM
        This is a great opportunity to work from home for world class healthcare company that truly values its employees, customers and community.One of the largest healthcare companies in the U.S. is seeking work from home Patient Service Representatives to assist members with questions regarding their Medicaid policies.For a quicker response from me-Text "Remote" to 754-702-8141. Pick up when you see a 754# calling you.Pay/Shift:$520 - $560 weeklyFlexible to work a 5 day / 8 hour shift (Between Mon-Sun 7am - 8pm)Responsibilities:To assist members with questions regarding their Medicaid policies.Working hours: 7:00 AM - 8:00 PMSkills:One year call center customer service experience required.Must have dual monitors.Ability to type 25 WPM (Quick and Simple Assessment required)Excellent listening skills (Quick and Simple Assessment required)Education:High SchoolExperience:0-1 yearsQualifications:Ability to type 25 WPM (Quick and Simple Assessment required)Excellent listening skills (Quick and Simple Assessment required) For a quicker response from me-Text "Remote" to 754-702-8141. Pick up when you see a 754# calling you.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        This is a great opportunity to work from home for world class healthcare company that truly values its employees, customers and community.One of the largest healthcare companies in the U.S. is seeking work from home Patient Service Representatives to assist members with questions regarding their Medicaid policies.For a quicker response from me-Text "Remote" to 754-702-8141. Pick up when you see a 754# calling you.Pay/Shift:$520 - $560 weeklyFlexible to work a 5 day / 8 hour shift (Between Mon-Sun 7am - 8pm)Responsibilities:To assist members with questions regarding their Medicaid policies.Working hours: 7:00 AM - 8:00 PMSkills:One year call center customer service experience required.Must have dual monitors.Ability to type 25 WPM (Quick and Simple Assessment required)Excellent listening skills (Quick and Simple Assessment required)Education:High SchoolExperience:0-1 yearsQualifications:Ability to type 25 WPM (Quick and Simple Assessment required)Excellent listening skills (Quick and Simple Assessment required) For a quicker response from me-Text "Remote" to 754-702-8141. Pick up when you see a 754# calling you.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Warsaw, Indiana
        • Temp to Perm
        • $12.00 per hour
        • 12:00 PM - 9:00 PM
        Spherion Staffing is hiring Collection Call Center Agents for our client in Warsaw!Pay is $12.00/HRShift:Monday - Friday: 12 pm - 9 pm*Temp to perm! Able to receive base pay plus commission when hired on!*Responsibilities:This position requires individuals to make collection calls in a call center environment.Customer base is mainly in the medical or utility industry.Looking for individuals who pride themselves on excellent customer service approaches.Working hours: 12:00 PM - 9:00 PMSkills:Computer SkillsTeamwork mentalityCustomer Service skillsEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma RequiredPre-employment drug screen and background check If interested apply today! Call or text us at 260-496-9900 to speak with a recruiter!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Spherion Staffing is hiring Collection Call Center Agents for our client in Warsaw!Pay is $12.00/HRShift:Monday - Friday: 12 pm - 9 pm*Temp to perm! Able to receive base pay plus commission when hired on!*Responsibilities:This position requires individuals to make collection calls in a call center environment.Customer base is mainly in the medical or utility industry.Looking for individuals who pride themselves on excellent customer service approaches.Working hours: 12:00 PM - 9:00 PMSkills:Computer SkillsTeamwork mentalityCustomer Service skillsEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma RequiredPre-employment drug screen and background check If interested apply today! Call or text us at 260-496-9900 to speak with a recruiter!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • McAllen, Texas
        • Temp to Perm
        • $9.00 - $12.00 per hour
        • 8:30 AM - 5:00 PM
        We are hiring a Customer Service Representative to manage customer orders, queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.Responsibilities:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Manage the order process until has been completed. Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Working hours: 8:30 AM - 5:00 PMSkills:Ability to resolve issues in a fast pacer environmentAble to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.Education:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED1-4 years of experience in Customer Service ( Retail, Call center, commercial or environment, etc) Associates or Bachelors, will be a plus. Apply on line at : www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We are hiring a Customer Service Representative to manage customer orders, queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.Responsibilities:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Manage the order process until has been completed. Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Working hours: 8:30 AM - 5:00 PMSkills:Ability to resolve issues in a fast pacer environmentAble to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.Education:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED1-4 years of experience in Customer Service ( Retail, Call center, commercial or environment, etc) Associates or Bachelors, will be a plus. Apply on line at : www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Reno, Nevada
        • Temp to Perm
        • $14.50 per hour
        • 8:00 AM - 4:30 PM
        Inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:1-4 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well4-7 years of previous experience in either fieldBackground check required Apply today, positions begin March 9.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:1-4 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well4-7 years of previous experience in either fieldBackground check required Apply today, positions begin March 9.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Stuart, Florida
        • Temp to Perm
        • $13.00 per hour
        • 7:30 AM - 4:00 PM
        If you are looking for a way to start a career path in healthcare or want to continue that career path in a unique way, then we have a position for you with a rapidly expanding company! We are looking for a File Clerk to work in a very busy call center environment. This person must be comfortable standing and bending all day as well as constantly being on the move.Responsibilities:-Find and retrieve files from file cabinet to call center agents-Add new material to file records, and create new records as necessary-Gather materials to be filed-Place materials into file cabinets according to alphabetical and numerical orderWorking hours: 7:30 AM - 4:00 PMSkills:-Must possess a strong attention to detailEducation:High SchoolExperience:1-4 yearsQualifications:-High school diploma or GED required-Must pass a 10 panel drug screen and a multi state criminal background-Must be able to file alphabetically and numerically Please apply online to www.spherion.com/apply or email your resume directly to ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        If you are looking for a way to start a career path in healthcare or want to continue that career path in a unique way, then we have a position for you with a rapidly expanding company! We are looking for a File Clerk to work in a very busy call center environment. This person must be comfortable standing and bending all day as well as constantly being on the move.Responsibilities:-Find and retrieve files from file cabinet to call center agents-Add new material to file records, and create new records as necessary-Gather materials to be filed-Place materials into file cabinets according to alphabetical and numerical orderWorking hours: 7:30 AM - 4:00 PMSkills:-Must possess a strong attention to detailEducation:High SchoolExperience:1-4 yearsQualifications:-High school diploma or GED required-Must pass a 10 panel drug screen and a multi state criminal background-Must be able to file alphabetically and numerically Please apply online to www.spherion.com/apply or email your resume directly to ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Odessa, Florida
        • Temporary
        • $13.00 per hour
        • 7:00 AM - 9:00 PM (Various Shifts Available)
        Spherion is seeking a Customer Service Representative for a location in Odessa. The position is temporary for a few months. Bilingual in Spanish and English is preferred, whether is it just conversational or highly proficient, but not required. Positions start ASAP and go throughout the year and will likely end in the month of November.Responsibilities:Managing heavy volumes of callsCustomer serviceManaging database - specifically using Microsoft Excel Updating informationTaking messagesInternet researchReading mapsWorking hours: 7:00 AM - 9:00 PM (Various Shifts Available)Skills:Excellent customer serviceExcellent phone etiquette - Spherion will testAbility to read and write in English and SpanishBeginner to Intermediate - Microsoft Office experience required, specifically ExcelEducation:No Degree RequiredExperience:1-4 yearsQualifications:Must have experience in a call center/customer service environment working over the phoneMicrosoft Office experience Candidates who are bilingual in Spanish and English are preferred but not required Please contact Tiffany Campbell directly at 352-796-6000 or email her at tiffanycampbell@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Spherion is seeking a Customer Service Representative for a location in Odessa. The position is temporary for a few months. Bilingual in Spanish and English is preferred, whether is it just conversational or highly proficient, but not required. Positions start ASAP and go throughout the year and will likely end in the month of November.Responsibilities:Managing heavy volumes of callsCustomer serviceManaging database - specifically using Microsoft Excel Updating informationTaking messagesInternet researchReading mapsWorking hours: 7:00 AM - 9:00 PM (Various Shifts Available)Skills:Excellent customer serviceExcellent phone etiquette - Spherion will testAbility to read and write in English and SpanishBeginner to Intermediate - Microsoft Office experience required, specifically ExcelEducation:No Degree RequiredExperience:1-4 yearsQualifications:Must have experience in a call center/customer service environment working over the phoneMicrosoft Office experience Candidates who are bilingual in Spanish and English are preferred but not required Please contact Tiffany Campbell directly at 352-796-6000 or email her at tiffanycampbell@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Goleta, California
        • Temporary
        • $14.00 - $16.00 per hour
        • 8:00 AM - 3:00 PM (Various Shifts Available)
        A local Goleta non-profit needs you! This is a part-time call center rep., 25-35hrs per week, and you will work remotely.Responsibilities:You will answer incoming calls and help people receive digital skills training. You will work with Google Voice, Spreadsheets and the client's website.Working hours: 8:00 AM - 3:00 PM (Various Shifts Available)Skills:Great customer service skills are needed, as you will be explaining and assisting callersGreat patience skills are need to help callers with limited digital experienceBilingual English/Spanish skills are a big plusEducation:No Degree RequiredExperience:0-1 yearsQualifications:1+ years experience working at a Help desk, Call center, mobile phone sales, or other similar technically oriented position. Experience with mobile phones/Google products and good computer and data entry skills. We need someone to start ASAP! Please apply at www.spherion.com or text 805-683-1600 with your resume or for more information call our office in Goleta. Pay will depend upon experience. PleaseSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
        A local Goleta non-profit needs you! This is a part-time call center rep., 25-35hrs per week, and you will work remotely.Responsibilities:You will answer incoming calls and help people receive digital skills training. You will work with Google Voice, Spreadsheets and the client's website.Working hours: 8:00 AM - 3:00 PM (Various Shifts Available)Skills:Great customer service skills are needed, as you will be explaining and assisting callersGreat patience skills are need to help callers with limited digital experienceBilingual English/Spanish skills are a big plusEducation:No Degree RequiredExperience:0-1 yearsQualifications:1+ years experience working at a Help desk, Call center, mobile phone sales, or other similar technically oriented position. Experience with mobile phones/Google products and good computer and data entry skills. We need someone to start ASAP! Please apply at www.spherion.com or text 805-683-1600 with your resume or for more information call our office in Goleta. Pay will depend upon experience. PleaseSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
        • Jacksonville, Florida
        • Temporary
        • $14.00 per hour
        • 8:00 AM - 5:00 PM (Various Shifts Available)
        Through active listening, effectively identify and connect people in need to available community resources while demonstrating respect and compassion. Call Center Specialists may be called upon to de-escalate stressful situations, as well as serve as the first point of contact for crisis calls including callers demonstrating suicidal ideology. Specialists may also be involved in follow up communications, intake for specialized programs or services, outbound calls, basic database maintenance and community outreach.Responsibilities:-Provide exceptional customer service as the first point of contact by linking community members with appropriate services and providing immediate crisis intervention as necessary. - Establish clear and effective communication using good contact techniques and active listening in a non-judgmental way- Accurately assess caller's needs and engage in a collaborative problem solving to prioritize and develop an action plan without offering advice or opinions- Provide thorough, appropriate, and helpful referrals, information, and/or intervention services to address the caller's need(s).- Help caller address any perceived barriers or challenges to getting assistance.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:- Proficiency in oral and written communication skills- Proficiency in the use of computer equipment, phones, various software programs, and resource file- Ability to work effectively under stress and maintain productivity and composure under pressure- Adapt readily to changesEducation:High SchoolExperience:1-4 yearsQualifications:-High school diploma/GED required- Associate's degree in a human services related field preferred, OR minimum one-ear experience in customer service and crisis intervention experience in lieu of degree- Inbound call experience strongly preferred Please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Through active listening, effectively identify and connect people in need to available community resources while demonstrating respect and compassion. Call Center Specialists may be called upon to de-escalate stressful situations, as well as serve as the first point of contact for crisis calls including callers demonstrating suicidal ideology. Specialists may also be involved in follow up communications, intake for specialized programs or services, outbound calls, basic database maintenance and community outreach.Responsibilities:-Provide exceptional customer service as the first point of contact by linking community members with appropriate services and providing immediate crisis intervention as necessary. - Establish clear and effective communication using good contact techniques and active listening in a non-judgmental way- Accurately assess caller's needs and engage in a collaborative problem solving to prioritize and develop an action plan without offering advice or opinions- Provide thorough, appropriate, and helpful referrals, information, and/or intervention services to address the caller's need(s).- Help caller address any perceived barriers or challenges to getting assistance.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:- Proficiency in oral and written communication skills- Proficiency in the use of computer equipment, phones, various software programs, and resource file- Ability to work effectively under stress and maintain productivity and composure under pressure- Adapt readily to changesEducation:High SchoolExperience:1-4 yearsQualifications:-High school diploma/GED required- Associate's degree in a human services related field preferred, OR minimum one-ear experience in customer service and crisis intervention experience in lieu of degree- Inbound call experience strongly preferred Please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Raleigh, North Carolina
        • Temporary
        • $13.00 - $14.00 per hour
        • Various Shifts Available
        As an Enrollment Specialists you will serve as the day-to-day frontline support for members and authorized representatives to provide choice counseling and support with enrollments, disenrollments and appeals for NC residents enrolling in Medicaid benefits. You will help to de-escalate issues as appropriate and properly document all call center contacts. In addition to handling inbound volume, Enrollment Specialists will also assist with Outbound follow up calls and working manual tasks as needed to support the North Carolina Medicaid Transformation program.Responsibilities:Handle high volume inbound calls supporting members with counseling when selecting appropriate health care plans to meet their needsAccurately document member information and call notesProvide members with accurate information and a positive experience to all callers (callers may also include local county offices)De-escalate callers when handling complaints and escalating when appropriateHandle up to 3 incoming chat sessions simultaneouslyComplete offline work as neededWorking hours: Various Shifts AvailableSkills:Attention to detailBi-lingual a PlusMedicaid experience a plusAbility to multi-task and complete work on-time with accuracyProficient typing skillsSolid computer skills: Word, Excel and OutlookVerbal and written skillsEducation:High SchoolExperience:1-4 yearsQualifications:1-3 years inbound call center experience is required, preferred in healthcareHS diploma or GEDAbility to work in a high-speed, fast paced environmentAbility to work flexible schedules including evenings and weekends APPLY TODAY - Work starts in the new year - all qualified applicants will be considered - call 919-873-5588 and ask for KamSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        As an Enrollment Specialists you will serve as the day-to-day frontline support for members and authorized representatives to provide choice counseling and support with enrollments, disenrollments and appeals for NC residents enrolling in Medicaid benefits. You will help to de-escalate issues as appropriate and properly document all call center contacts. In addition to handling inbound volume, Enrollment Specialists will also assist with Outbound follow up calls and working manual tasks as needed to support the North Carolina Medicaid Transformation program.Responsibilities:Handle high volume inbound calls supporting members with counseling when selecting appropriate health care plans to meet their needsAccurately document member information and call notesProvide members with accurate information and a positive experience to all callers (callers may also include local county offices)De-escalate callers when handling complaints and escalating when appropriateHandle up to 3 incoming chat sessions simultaneouslyComplete offline work as neededWorking hours: Various Shifts AvailableSkills:Attention to detailBi-lingual a PlusMedicaid experience a plusAbility to multi-task and complete work on-time with accuracyProficient typing skillsSolid computer skills: Word, Excel and OutlookVerbal and written skillsEducation:High SchoolExperience:1-4 yearsQualifications:1-3 years inbound call center experience is required, preferred in healthcareHS diploma or GEDAbility to work in a high-speed, fast paced environmentAbility to work flexible schedules including evenings and weekends APPLY TODAY - Work starts in the new year - all qualified applicants will be considered - call 919-873-5588 and ask for KamSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Sioux Falls, South Dakota
        • Temp to Perm
        • $15.49 - $15.50 per hour
        • Various Shifts Available
        Spherion Staffing has several openings for Claims Processors with our client, a regional bank. The Claims Processor will review and process client claims. Qualified applicants will have at least 3 months of call center experience and 1 year of customer service experience.Pay: $15.50/hourHours: Monday-Friday 11:30 a.m. -8:00 p.m. and 10:30 a.m. -7:00 p.m. pm Saturdays. (Employee chooses Tuesday, Wednesday or Thursday off)Responsibilities: - Listen to customer needs and recommending solutions- Work in a team environment- Navigate internal software on multiple computer screens- Review and process claims- Communicate with clients, claimants, team members, and company representatives- Provide supporting documentation to insurer- Maintain and manage filesResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-High School diploma or GED required-3 months call center experience required-1 year of customer service experience OR a 2 year degree in criminal justice OR experience in financial services, fraud, investigations, or money laundering-Excellent verbal and decision making skills. -Excellent Microsoft Office SkillsEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Spherion Staffing has several openings for Claims Processors with our client, a regional bank. The Claims Processor will review and process client claims. Qualified applicants will have at least 3 months of call center experience and 1 year of customer service experience.Pay: $15.50/hourHours: Monday-Friday 11:30 a.m. -8:00 p.m. and 10:30 a.m. -7:00 p.m. pm Saturdays. (Employee chooses Tuesday, Wednesday or Thursday off)Responsibilities: - Listen to customer needs and recommending solutions- Work in a team environment- Navigate internal software on multiple computer screens- Review and process claims- Communicate with clients, claimants, team members, and company representatives- Provide supporting documentation to insurer- Maintain and manage filesResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-High School diploma or GED required-3 months call center experience required-1 year of customer service experience OR a 2 year degree in criminal justice OR experience in financial services, fraud, investigations, or money laundering-Excellent verbal and decision making skills. -Excellent Microsoft Office SkillsEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Winchester, Virginia
        • Temp to Perm
        • $12.75 per hour
        • 3:00 PM - 11:30 PM
        Make outbound calls and document the background processResponsibilities:.Working hours: 3:00 PM - 11:30 PMSkills:.Education:No Degree RequiredExperience:0-1 yearsQualifications:. Please call our office to learn more about this exciting opportunity 540-431-4857Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Make outbound calls and document the background processResponsibilities:.Working hours: 3:00 PM - 11:30 PMSkills:.Education:No Degree RequiredExperience:0-1 yearsQualifications:. Please call our office to learn more about this exciting opportunity 540-431-4857Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Harrisburg, Pennsylvania
        • Temp to Perm
        • $12.00 per hour
        • 8:00 AM - 5:00 PM
        *M-F only - no weekend work at this call center!*First shift only - they are open 8am-5pm so schedule will be either 8-4:30 or 8:30-5 (30 minute lunch)*opportunity for conversion*follow strict covid protocol since the role is onsite - wear a mask at all times, when training side by side they are between physical barrier; wellness screens prior to entering building; limit # of people in lunchroomResponsibilities:Very simple questions to answer - little to no experience required - need good communication skillsSchedule road exam and answer very basic questionsComplete 'fix road' templateWorking hours: 8:00 AM - 5:00 PMSkills:Communication SkillsAttention to DetailComputer LiterateOrganization SkillsEducation:High SchoolExperience:0-1 yearsQualifications:Must pass a 10yr Background, Lab Drug Test, and Phone Interview. Please have an updated Resume! Looking forward for you to Apply!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        *M-F only - no weekend work at this call center!*First shift only - they are open 8am-5pm so schedule will be either 8-4:30 or 8:30-5 (30 minute lunch)*opportunity for conversion*follow strict covid protocol since the role is onsite - wear a mask at all times, when training side by side they are between physical barrier; wellness screens prior to entering building; limit # of people in lunchroomResponsibilities:Very simple questions to answer - little to no experience required - need good communication skillsSchedule road exam and answer very basic questionsComplete 'fix road' templateWorking hours: 8:00 AM - 5:00 PMSkills:Communication SkillsAttention to DetailComputer LiterateOrganization SkillsEducation:High SchoolExperience:0-1 yearsQualifications:Must pass a 10yr Background, Lab Drug Test, and Phone Interview. Please have an updated Resume! Looking forward for you to Apply!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Hinesburg, Vermont
        • Temporary
        • $19.00 - $21.00 per hour
        • 8:00 AM - 5:00 PM
        Local communications business is looking for a technical services representative to join its busy team. If you pride yourself on great customer service and have a great interest in technology and telecommunications - this is the job for you!This is a temp-to-hire opportunity!Responsibilities:This role will provide high quality telephone, broadband, and technical support services to customers via telephone, internet, and live-chat.Also responsible for sales of appropriate products and services, as well as processing service requests, although sales will be a very limited part of this position. Focus is on service!Working hours: 8:00 AM - 5:00 PMSkills:Great Customer Service and Sales skillsExcellent technical skillsEducation:High SchoolExperience:1-4 yearsQualifications:Minimum of one year customer service and or sales experience, preferably in a call center environmentExcellent communications skillGeneral internet experience from technical/sales aspectsKnowledge of hardware/software applications is desirableProficiency in Microsoft Office applications For immediate consideration, please send your resume to burlingtonvtjobs@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Local communications business is looking for a technical services representative to join its busy team. If you pride yourself on great customer service and have a great interest in technology and telecommunications - this is the job for you!This is a temp-to-hire opportunity!Responsibilities:This role will provide high quality telephone, broadband, and technical support services to customers via telephone, internet, and live-chat.Also responsible for sales of appropriate products and services, as well as processing service requests, although sales will be a very limited part of this position. Focus is on service!Working hours: 8:00 AM - 5:00 PMSkills:Great Customer Service and Sales skillsExcellent technical skillsEducation:High SchoolExperience:1-4 yearsQualifications:Minimum of one year customer service and or sales experience, preferably in a call center environmentExcellent communications skillGeneral internet experience from technical/sales aspectsKnowledge of hardware/software applications is desirableProficiency in Microsoft Office applications For immediate consideration, please send your resume to burlingtonvtjobs@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Fort Pierce, Florida
        • Temp to Perm
        • $13.00 - $14.00 per hour
        • 7:00 AM - 8:00 PM
        The Enrollment Specialists will serve as the day-to-day front-line support for members and authorized representatives to provide choice counseling and support with enrollments, disenrollment and appeals. They will help to de-escalate issues as appropriate and properly document all call center contacts. In addition to handling inbound volume, Enrollment Specialists will also assist with Outbound follow up calls and working manual tasks as needed to support the North Carolina Medicaid Transformation program. It is critical that Enrollment Specialists focus on Quality, Accuracy and Adherence, while ensuring the program is meeting contractual requirements.Due to Client requirements, you will need to live within 100 miles of Fort Pierce, FloridaHours: Must be flexible to work any 8 hour shift based on Hours of Operation:Non-Peak Times: 7am to 5pm Monday through SaturdayPeak Times: 7am to 8pm Monday through SundayPosition includes rotating weekends, evening and holiday coverageResponsibilities:Handle high volume inbound calls supporting members with choice counseling when selecting the most appropriate health care plan to meet their needs.Accurately document member information and call notes.Provide accurate information and provide a positive experience to all callers, including potential Providers and local county offices in addition to members and/or authorized representatives.Complete outbound follow up calls as appropriate.Skills:High School Diploma (or GED equivalent) is required; Associate's degree is preferred.1-3 years of inbound call center customer service experience is required, healthcare is preferred.Demonstrated ability to remain positive and professional during stressful periods.Ability to work in a high speed environment.Attention to detail.Knowledge of Medicaid is a plus.Education: High School Diploma, or equivalent, is requiredExperience: 1-4 years of customer service experienceQualifications:This is a work from home position. All candidates must:Have a secure room at home to work out ofHave existing high speed internet access at your home of at least 20MbpsA working cell phone to download the VPN app to have access to company servers while working from homeHave a laptop or desktop computer to use, and two monitors to work withNo schedule restrictionsFor immediate consideration, please email your current resume to robertmcelveen@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        The Enrollment Specialists will serve as the day-to-day front-line support for members and authorized representatives to provide choice counseling and support with enrollments, disenrollment and appeals. They will help to de-escalate issues as appropriate and properly document all call center contacts. In addition to handling inbound volume, Enrollment Specialists will also assist with Outbound follow up calls and working manual tasks as needed to support the North Carolina Medicaid Transformation program. It is critical that Enrollment Specialists focus on Quality, Accuracy and Adherence, while ensuring the program is meeting contractual requirements.Due to Client requirements, you will need to live within 100 miles of Fort Pierce, FloridaHours: Must be flexible to work any 8 hour shift based on Hours of Operation:Non-Peak Times: 7am to 5pm Monday through SaturdayPeak Times: 7am to 8pm Monday through SundayPosition includes rotating weekends, evening and holiday coverageResponsibilities:Handle high volume inbound calls supporting members with choice counseling when selecting the most appropriate health care plan to meet their needs.Accurately document member information and call notes.Provide accurate information and provide a positive experience to all callers, including potential Providers and local county offices in addition to members and/or authorized representatives.Complete outbound follow up calls as appropriate.Skills:High School Diploma (or GED equivalent) is required; Associate's degree is preferred.1-3 years of inbound call center customer service experience is required, healthcare is preferred.Demonstrated ability to remain positive and professional during stressful periods.Ability to work in a high speed environment.Attention to detail.Knowledge of Medicaid is a plus.Education: High School Diploma, or equivalent, is requiredExperience: 1-4 years of customer service experienceQualifications:This is a work from home position. All candidates must:Have a secure room at home to work out ofHave existing high speed internet access at your home of at least 20MbpsA working cell phone to download the VPN app to have access to company servers while working from homeHave a laptop or desktop computer to use, and two monitors to work withNo schedule restrictionsFor immediate consideration, please email your current resume to robertmcelveen@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Madison, Wisconsin
        • Temp to Perm
        • $16.00 - $18.00 per hour
        • 8:00 AM - 5:00 PM
        Join a team dedicated to helping make the correct health care decisions. Spherion's west side Madison client is actively recruiting for temp to hire Customer Service Associates. This client offers an open and well-lit call center with social distancing guidelines in place.The Customer Service Associate will be working in a call center taking calls from a queue. These are intercepted calls from people seeking a doctor. You will be gathering demographic information from the callers and are scored according to your ability to do so. We are looking for English-speaking, as well as English/Spanish bilingual candidates to fill various 1st and 2nd shift opportunities!Responsibilities:- Collects demographic information and maintains consistent metrics while providing a positive interaction with the customer- Ensures phone calls are answered promptly and meets all service level agreements- Completes warm transfer of patients to appropriate doctor's office while supplying demographic information- Documents all contacts for tracking and reporting purposes and resolution of contacts- Confirms customer contact information and updates company records when customer's information has changed- Maintain call center/performance metricsWorking hours: 8:00 AM - 5:00 PMSkills:-Adherence: ability to take calls when you are supposed to be taking calls-Quality: professional speaking tone, polite manners, etc-Demo: ability to ask for demographic information from callers-Transfer Rate: the ability transfer caller to designation office while providing demographics-After Call Work: ability to multitask and keeping this time short to document the call and be ready to take another call in cueEducation:High SchoolExperience:0-1 yearsQualifications:-Previous experience working in a fast paced customer focused setting -1 year of call center or office experience -Ability to work within a fast paced environment-Can type at least 30 wpm: testing required Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Join a team dedicated to helping make the correct health care decisions. Spherion's west side Madison client is actively recruiting for temp to hire Customer Service Associates. This client offers an open and well-lit call center with social distancing guidelines in place.The Customer Service Associate will be working in a call center taking calls from a queue. These are intercepted calls from people seeking a doctor. You will be gathering demographic information from the callers and are scored according to your ability to do so. We are looking for English-speaking, as well as English/Spanish bilingual candidates to fill various 1st and 2nd shift opportunities!Responsibilities:- Collects demographic information and maintains consistent metrics while providing a positive interaction with the customer- Ensures phone calls are answered promptly and meets all service level agreements- Completes warm transfer of patients to appropriate doctor's office while supplying demographic information- Documents all contacts for tracking and reporting purposes and resolution of contacts- Confirms customer contact information and updates company records when customer's information has changed- Maintain call center/performance metricsWorking hours: 8:00 AM - 5:00 PMSkills:-Adherence: ability to take calls when you are supposed to be taking calls-Quality: professional speaking tone, polite manners, etc-Demo: ability to ask for demographic information from callers-Transfer Rate: the ability transfer caller to designation office while providing demographics-After Call Work: ability to multitask and keeping this time short to document the call and be ready to take another call in cueEducation:High SchoolExperience:0-1 yearsQualifications:-Previous experience working in a fast paced customer focused setting -1 year of call center or office experience -Ability to work within a fast paced environment-Can type at least 30 wpm: testing required Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Bakersfield, California
        • Temp to Perm
        • $14.75 - $16.00 per hour
        • 8:00 AM - 5:00 PM
        Does you heart skip a beat at the thought of helping people? Our client is seeking caring and compassionate persons to work in a medical setting assisting patients via telephone. Candidates should be computer literate and have a clear telephone voice. You are to assure that all incoming calls will be answered and directed in a prompt, professional manner. Responding efficiently and accurately to callers making sure that every callers feel supported and valued.Responsibilities:Engaging in active listening with callers, confirming or clarifying information as neededExplaining possible solutions, and ensuring that clients feel supported and valuedUtilizing software, databases, scripts, and tools appropriatelyUnderstanding and striving to meet or exceed call center metrics while providing excellent consistent customer serviceTaking part in training and other learning opportunities to expand knowledge of company and positionAdhering to all company policies and proceduresWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication; listening and speaking skills; must be able to understand non-verbal cuesProficient using multi phone lines and Microsoft programsEducation:High SchoolExperience:1-4 yearsQualifications:High School Graduate or EquivalentBackground in HospitalityBilingual (Spanish) preferredAdaptable and Accountable For more information please call our office at 661-835-1400Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
        Does you heart skip a beat at the thought of helping people? Our client is seeking caring and compassionate persons to work in a medical setting assisting patients via telephone. Candidates should be computer literate and have a clear telephone voice. You are to assure that all incoming calls will be answered and directed in a prompt, professional manner. Responding efficiently and accurately to callers making sure that every callers feel supported and valued.Responsibilities:Engaging in active listening with callers, confirming or clarifying information as neededExplaining possible solutions, and ensuring that clients feel supported and valuedUtilizing software, databases, scripts, and tools appropriatelyUnderstanding and striving to meet or exceed call center metrics while providing excellent consistent customer serviceTaking part in training and other learning opportunities to expand knowledge of company and positionAdhering to all company policies and proceduresWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication; listening and speaking skills; must be able to understand non-verbal cuesProficient using multi phone lines and Microsoft programsEducation:High SchoolExperience:1-4 yearsQualifications:High School Graduate or EquivalentBackground in HospitalityBilingual (Spanish) preferredAdaptable and Accountable For more information please call our office at 661-835-1400Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
        • Port Saint Lucie, Florida
        • Temporary
        • $15.00 per hour
        • 9:00 AM - 6:00 PM (Various Shifts Available)
        We are currently looking for Customer Service Representatives with open availability who are wanting to work from home, computer equipment will be provided.Responsibilities:-Assists/directs patients with questions and inquiries-Obtains current patient information from established and new patients-Accurately enters/updates patient information in scheduling system-Identifies payer source, and verifies insurance eligibility-Assists patients with completion of paperwork when necessary-Reviews Scheduling System for needed updated demographics and consent forms-Identifies patients by date of birth and name in computer system-Creates new account if patient not in the system-Schedules and re-schedules appointments as needed-Routinely demonstrates superior customer service skills-Answers telephone in a timely and polite manner, preferably within three rings -Communicates with customers in a courteous, professional, cooperative and mature manner-Accurately takes messages and conveys information to recipient-Transfers call to physicians and nurses when medically indicated-Protects/observes patient confidentiality per policies and procedures-Accurately imports registration documents into patient's electronic health recordWorking hours: 9:00 AM - 6:00 PM (Various Shifts Available)Skills:-Ability to input data accurately into computer system-Must be detail oriented with good interpersonal and customer service skills-Ability to effectively interact with physicians, patients and other staff membersEducation:High SchoolExperience:0-1 yearsQualifications:-Call center experience is preferred -High School diploma or GED required-Must be able to pass multi-state background and a 10 panel drug screen-Must have high speed internet-Medical office or medical scheduling knowledge is a plus Please apply online at spherion.com/jobs or email your resume to ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We are currently looking for Customer Service Representatives with open availability who are wanting to work from home, computer equipment will be provided.Responsibilities:-Assists/directs patients with questions and inquiries-Obtains current patient information from established and new patients-Accurately enters/updates patient information in scheduling system-Identifies payer source, and verifies insurance eligibility-Assists patients with completion of paperwork when necessary-Reviews Scheduling System for needed updated demographics and consent forms-Identifies patients by date of birth and name in computer system-Creates new account if patient not in the system-Schedules and re-schedules appointments as needed-Routinely demonstrates superior customer service skills-Answers telephone in a timely and polite manner, preferably within three rings -Communicates with customers in a courteous, professional, cooperative and mature manner-Accurately takes messages and conveys information to recipient-Transfers call to physicians and nurses when medically indicated-Protects/observes patient confidentiality per policies and procedures-Accurately imports registration documents into patient's electronic health recordWorking hours: 9:00 AM - 6:00 PM (Various Shifts Available)Skills:-Ability to input data accurately into computer system-Must be detail oriented with good interpersonal and customer service skills-Ability to effectively interact with physicians, patients and other staff membersEducation:High SchoolExperience:0-1 yearsQualifications:-Call center experience is preferred -High School diploma or GED required-Must be able to pass multi-state background and a 10 panel drug screen-Must have high speed internet-Medical office or medical scheduling knowledge is a plus Please apply online at spherion.com/jobs or email your resume to ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Bakersfield, California
        • Temp to Perm
        • $14.75 - $16.00 per hour
        • 8:00 AM - 5:00 PM
        As a Call Center Representative member you are to assure that all incoming calls will be answered and directed in a prompt, professional manner. Responding efficiently and accurately to callers making sure that callers feel supported and valued.Responsibilities:Engaging in active listening with callers, confirming or clarifying information as neededExplaining possible solutions, and ensuring that clients feel supported and valuedUtilizing software, databases, scripts, and tools appropriatelyUnderstanding and striving to meet or exceed call center metrics while providing excellent consistent customer serviceTaking part in training and other learning opportunities to expand knowledge of company and positionAdhering to all company policies and proceduresWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication; listening and speaking skills; must be able to understand non-verbal cuesProficient using multi phone lines and Microsoft programsEducation:High SchoolExperience:1-4 yearsQualifications:High School graduate or equivalentBackground in HospitalityBilingual (Spanish) preferredAdaptable and accountable For more information please call our office at 661-835-1400Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
        As a Call Center Representative member you are to assure that all incoming calls will be answered and directed in a prompt, professional manner. Responding efficiently and accurately to callers making sure that callers feel supported and valued.Responsibilities:Engaging in active listening with callers, confirming or clarifying information as neededExplaining possible solutions, and ensuring that clients feel supported and valuedUtilizing software, databases, scripts, and tools appropriatelyUnderstanding and striving to meet or exceed call center metrics while providing excellent consistent customer serviceTaking part in training and other learning opportunities to expand knowledge of company and positionAdhering to all company policies and proceduresWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication; listening and speaking skills; must be able to understand non-verbal cuesProficient using multi phone lines and Microsoft programsEducation:High SchoolExperience:1-4 yearsQualifications:High School graduate or equivalentBackground in HospitalityBilingual (Spanish) preferredAdaptable and accountable For more information please call our office at 661-835-1400Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
        • Livonia, Michigan
        • Temp to Perm
        • $14.62 per hour
        • 8:00 AM - 5:00 PM
        We have an exciting opportunity starting promptly starting on 12.15. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience. The job will require you to be able toResponsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We have an exciting opportunity starting promptly starting on 12.15. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience. The job will require you to be able toResponsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Livonia, Michigan
        • Temp to Perm
        • $14.62 per hour
        • 8:00 AM - 5:00 PM
        We have an exciting opportunity starting promptly starting on 9.21. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience. The job will require you to be able toResponsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qua