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      • Gainesville, Florida
      • Temporary
      • $15.00 per hour
      • 8:00 AM - 6:00 PM
      Spherion Gainesville, FL has a client looking for Call Center Reps to work remotely answering a high volume of calls and assist customers with phone requests. You must have a Windows 10 computer, high speed internet (min of 60Mbps download and 9Mbps upload) and prior call center experience. Let's get to work. TemporaryGainesville, FL - Work from homeSchedule: FT, Monday - Sunday 8am - 6pm Salary: $15/hrResponsibilities:- Answer a high volume of calls - Consult and resolve conflicts within expertise- Answer questions and concerns for customers- Other duties as assignedWorking hours: 8:00 AM - 6:00 PMSkills:- Type 40 wpm- Be on time every day- Reliability is a mustEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent- Call center experience highly preferred- High speed internet is a must- Have open availability including weekends Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville, FL has a client looking for Call Center Reps to work remotely answering a high volume of calls and assist customers with phone requests. You must have a Windows 10 computer, high speed internet (min of 60Mbps download and 9Mbps upload) and prior call center experience. Let's get to work. TemporaryGainesville, FL - Work from homeSchedule: FT, Monday - Sunday 8am - 6pm Salary: $15/hrResponsibilities:- Answer a high volume of calls - Consult and resolve conflicts within expertise- Answer questions and concerns for customers- Other duties as assignedWorking hours: 8:00 AM - 6:00 PMSkills:- Type 40 wpm- Be on time every day- Reliability is a mustEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent- Call center experience highly preferred- High speed internet is a must- Have open availability including weekends Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Titusville, Florida
      • Temp to Perm
      • $14.00 - $16.00 per hour
      • 8:30 AM - 5:00 PM
      Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor. Customer Service Specialists should educate Patients of their financial responsibility when applicable. MUST HAVE PREVIOUS HEALTHCARE EXPERIENCE.Responsibilities:-Develop and maintain working knowledge of current products and services offered by the company-Answer all calls and emails in a timely manner, in adherence to their goals-Document all call information according to standard operating procedures-Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs-Process orders, route calls to appropriate resource, and follow up on customer calls where necessary-Review all required documentation to ensure accuracy-Accurately process, verify, and/or submit documentation and orders-Complete insurance verification to determine patient???s eligibility, coverage, co-insurances, and deductibles-Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required-Must be able to navigate through multiple online EMR systems to obtain applicable documentation-Enter and review all pertinent information in EMR system including authorizations and expiration dates-Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies-Verify insurance carriers are listed in the company???s database system, if not request the new carrier is entered -Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process.Working hours: 8:30 AM - 5:00 PMSkills:-Excellent customer service skills-Analytical and problem-solving skills with attention to detail-Decision Making-Excellent ability to communicate both verbally and in writing-Ability to prioritize and manage multiple tasks-Proficient computer skills and knowledge of Microsoft Office-General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.-Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. -Ability to work independently as well as follow detailed directives-Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Computer skills including knowledge of Microsoft Office applicationsEducation:High SchoolExperience:1-4 yearsQualifications:-High School Diploma or equivalent-One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry. Please apply online or email your resume directly to richkolleda@spherion.com for considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor. Customer Service Specialists should educate Patients of their financial responsibility when applicable. MUST HAVE PREVIOUS HEALTHCARE EXPERIENCE.Responsibilities:-Develop and maintain working knowledge of current products and services offered by the company-Answer all calls and emails in a timely manner, in adherence to their goals-Document all call information according to standard operating procedures-Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs-Process orders, route calls to appropriate resource, and follow up on customer calls where necessary-Review all required documentation to ensure accuracy-Accurately process, verify, and/or submit documentation and orders-Complete insurance verification to determine patient???s eligibility, coverage, co-insurances, and deductibles-Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required-Must be able to navigate through multiple online EMR systems to obtain applicable documentation-Enter and review all pertinent information in EMR system including authorizations and expiration dates-Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies-Verify insurance carriers are listed in the company???s database system, if not request the new carrier is entered -Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process.Working hours: 8:30 AM - 5:00 PMSkills:-Excellent customer service skills-Analytical and problem-solving skills with attention to detail-Decision Making-Excellent ability to communicate both verbally and in writing-Ability to prioritize and manage multiple tasks-Proficient computer skills and knowledge of Microsoft Office-General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.-Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. -Ability to work independently as well as follow detailed directives-Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Computer skills including knowledge of Microsoft Office applicationsEducation:High SchoolExperience:1-4 yearsQualifications:-High School Diploma or equivalent-One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry. Please apply online or email your resume directly to richkolleda@spherion.com for considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sarasota, Florida
      • Temp to Perm
      • $15.50 - $16.00 per hour
      • 7:30 AM - 6:30 PM
      Customer Service Representatives answer incoming calls within company established guidelines to provide prompt and courteous service to callers.Responsibilities:They analyze patient accounts to ensure all necessary information needed is obtained and added to the account appropriately. They process all incoming mail correspondence from any and all parties who submit correspondence.Working hours: 7:30 AM - 6:30 PMSkills:-Answer incoming calls from all parties and review accounts for any missing or additional information that may be needed.-Verify insurance eligibility to ensure information on the account is correctly loaded for billing.-Enter medical billing information into daily registers. -Collect payments from all parties for outstanding balances on an account(s).-Screen patients for financial assistance and help them with the application process.-Document complete and accurate information regarding each phone call into the account(s).Education:High SchoolExperience:0-1 yearsQualifications:- High school required - Associates degree preferred. - Prior call center experience HIGHLY desired.- To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and E-mail software. Apply today. Great national company here in Sarasota looking for great people.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Customer Service Representatives answer incoming calls within company established guidelines to provide prompt and courteous service to callers.Responsibilities:They analyze patient accounts to ensure all necessary information needed is obtained and added to the account appropriately. They process all incoming mail correspondence from any and all parties who submit correspondence.Working hours: 7:30 AM - 6:30 PMSkills:-Answer incoming calls from all parties and review accounts for any missing or additional information that may be needed.-Verify insurance eligibility to ensure information on the account is correctly loaded for billing.-Enter medical billing information into daily registers. -Collect payments from all parties for outstanding balances on an account(s).-Screen patients for financial assistance and help them with the application process.-Document complete and accurate information regarding each phone call into the account(s).Education:High SchoolExperience:0-1 yearsQualifications:- High school required - Associates degree preferred. - Prior call center experience HIGHLY desired.- To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and E-mail software. Apply today. Great national company here in Sarasota looking for great people.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Myers, Florida
      • Temp to Perm
      • $13.00 per hour
      • 7:00 AM - 12:00 AM
      pherion staffing is seeking customer service agents for Chico's contact center. YOU MUST LIVE IN FLORIDA.We are looking for night shift workers after a 3 week 9am-6pm training starting February 7th. You must be available to work weekend shifts.This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.You will need your own computer (laptop or desktop) with Windows 7 or 10 and high speed internet. A webcam and headset can be provided if you do not own.Responsibilities:It is an inbound call center so you will be receiving calls from customers who are placing orderUse customer service and sales skills to optimize the opportunity of each customer contact.Identify and handle customer phone inquiries completely and accurately.Resolve customer complaints and problems to the satisfaction of the customer.Educate the customer about the products and services.Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.Maximize opportunities to upsell or cross-sell company products and servicesAlert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Working hours: 7:00 AM - 12:00 AMSkills:Situational AdaptabilityAction OrientedTechnical Skills - Microsoft SuiteDecision QualityTechnical Skills - Customer ServiceEducation:High SchoolExperience:0-1 yearsQualifications:2 + years of customer service experienceOutstanding interpersonal and relationship building skillsExcellent verbal and written communicationExcellent detail orientation, with the ability to learn and follow policies and procedures correctlyStrong computer proficiency in Microsoft Office productsAbility to organize and communicate information clearly Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      pherion staffing is seeking customer service agents for Chico's contact center. YOU MUST LIVE IN FLORIDA.We are looking for night shift workers after a 3 week 9am-6pm training starting February 7th. You must be available to work weekend shifts.This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.You will need your own computer (laptop or desktop) with Windows 7 or 10 and high speed internet. A webcam and headset can be provided if you do not own.Responsibilities:It is an inbound call center so you will be receiving calls from customers who are placing orderUse customer service and sales skills to optimize the opportunity of each customer contact.Identify and handle customer phone inquiries completely and accurately.Resolve customer complaints and problems to the satisfaction of the customer.Educate the customer about the products and services.Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.Maximize opportunities to upsell or cross-sell company products and servicesAlert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Working hours: 7:00 AM - 12:00 AMSkills:Situational AdaptabilityAction OrientedTechnical Skills - Microsoft SuiteDecision QualityTechnical Skills - Customer ServiceEducation:High SchoolExperience:0-1 yearsQualifications:2 + years of customer service experienceOutstanding interpersonal and relationship building skillsExcellent verbal and written communicationExcellent detail orientation, with the ability to learn and follow policies and procedures correctlyStrong computer proficiency in Microsoft Office productsAbility to organize and communicate information clearly Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Alachua, Florida
      • Temporary
      • $17.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Gainesville, FL has a client looking for a Desktop Support Technician to provide remote and onsite technical support to the team in their Alachua, FL location. Let's get to work.Responsibilities:- Provide remote and onsite technical support with an emphasis on hardware, connectivity, and application issues- Receive rotating Help Desk calls by utilizing call center software- Test, configure, and install laptops, desktop computers and network printers- Work with service desk software to assure that all tickets requiring follow up work and/or calls receive appropriate attention- Assist coworkers in the execution of established processes and escalations- Participate in various technology projects as needed to assist in implementation, testing, configuration and training- Assist in developing and documenting improvements to current processes- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Exceptional customer service skills; written and verbal communication, interpersonal skills- Analytical and problem solving skills- Ability to work in a team environmentEducation:AssociateExperience:1-4 yearsQualifications:- High School Diploma required- CompTIA A+ or Microsoft MCP certification required- Minimum 1 year experience with desktop support required- Associates degree in computer science preferred- Excellent understanding of Microsoft desktop operating system- Knowledge of Active Directory Users and Computers Management and Microsoft Exchange Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville, FL has a client looking for a Desktop Support Technician to provide remote and onsite technical support to the team in their Alachua, FL location. Let's get to work.Responsibilities:- Provide remote and onsite technical support with an emphasis on hardware, connectivity, and application issues- Receive rotating Help Desk calls by utilizing call center software- Test, configure, and install laptops, desktop computers and network printers- Work with service desk software to assure that all tickets requiring follow up work and/or calls receive appropriate attention- Assist coworkers in the execution of established processes and escalations- Participate in various technology projects as needed to assist in implementation, testing, configuration and training- Assist in developing and documenting improvements to current processes- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Exceptional customer service skills; written and verbal communication, interpersonal skills- Analytical and problem solving skills- Ability to work in a team environmentEducation:AssociateExperience:1-4 yearsQualifications:- High School Diploma required- CompTIA A+ or Microsoft MCP certification required- Minimum 1 year experience with desktop support required- Associates degree in computer science preferred- Excellent understanding of Microsoft desktop operating system- Knowledge of Active Directory Users and Computers Management and Microsoft Exchange Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Venice, Florida
      • Temporary
      • $11.99 - $12.00 per hour
      • 10:00 AM - 6:00 PM
      Assist one of the region's finest home builders by greeting visitors in their Community Sales Centers. Venice and South Sarasota area. Weekends required.This is a 35-40 hour per week assignment.Responsibilities:-Greet model home visitors. -Assist them with general questions regarding the homes & neighborhood they are visiting. (No selling) -Obtain a current contact information card from each guest and pass to the Sales Rep. on duty. -Maintain neatness of the model homes and assist with opening and closing them daily. (Lights on & off, doors locked & opened)Working hours: 10:00 AM - 6:00 PMSkills:-Friendly and personable demeanor -Dependable-Customer service focused.-Ability to multi-task in a sometimes busy environment-Able to stand and move throughout the properties for entire shift.Education:High SchoolExperience:1-4 yearsQualifications:- High School diploma - 1-4 years of prior customer service or reception experience - Reliable and dependable - Friendly and ready to meet and deal with the public. Apply today......these are always popular part-time opportunities and the go quickly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Assist one of the region's finest home builders by greeting visitors in their Community Sales Centers. Venice and South Sarasota area. Weekends required.This is a 35-40 hour per week assignment.Responsibilities:-Greet model home visitors. -Assist them with general questions regarding the homes & neighborhood they are visiting. (No selling) -Obtain a current contact information card from each guest and pass to the Sales Rep. on duty. -Maintain neatness of the model homes and assist with opening and closing them daily. (Lights on & off, doors locked & opened)Working hours: 10:00 AM - 6:00 PMSkills:-Friendly and personable demeanor -Dependable-Customer service focused.-Ability to multi-task in a sometimes busy environment-Able to stand and move throughout the properties for entire shift.Education:High SchoolExperience:1-4 yearsQualifications:- High School diploma - 1-4 years of prior customer service or reception experience - Reliable and dependable - Friendly and ready to meet and deal with the public. Apply today......these are always popular part-time opportunities and the go quickly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Myers, Florida
      • Permanent
      • $46,000 - $47,000 per year
      • 2:00 PM - 11:00 PM
      Spherion has partnered with a fast paced organization seeking an experienced Supervisor to lead their call center team on 2nd shift. This position is responsible for the overall supervision of Contact Center email/chat/phone associates. It will maintain the effectiveness and efficiency of Contact Center email/chat/phone team to deliver a high level of customer satisfaction and profitability to the organization. Support the training and development initiatives to ensure motivated staff and a positive and productive work environment. Supports and reinforces company policies, procedures, and values. This position will include: Plans and aligns, Manages complexity, Culture, Organizational savvy, Courage. This is an excellent direct hire opportunity for a motivational leader!Responsibilities:- Supervise a team of email/chat/phone Customer Consultants and Sr. Specialists.- Monitor agent performance to ensure quality and productivity standards.- Provide coaching and on-the-job training to improve performance.- Implement and execute departmental programs and play a key role in staffing decisions.- Identify and address individual and group training needs.- Provide guidance to team members when responding to changing business conditions.- Prepare and perform, in partnership with Contact Center management, associate performance appraisals.- Proactively solve problems and provide timely resolution to ensure minimal impact to customer and associate satisfaction. Identify the most appropriate course of action for problem resolution and effectively communicate plans to those impacted.- Promote a supportive environment in which associates are encouraged to solve problems and address customer issues.- Handle escalated customer issues.- Communicate personal and team customer service and sales goals.- Identify critical Contact Center issues and report them to the Customer Service/Sales Manager.- Value individuality and the diverse talents of the team. Lead the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.- Other miscellaneous duties as assigned.Working hours: 2:00 PM - 11:00 PMSkills:- Proven success at leading, supervising, and motivating others- Excellent verbal and written communication skills- Strong interpersonal and relationship building skills- Strong computer proficiency in Microsoft Office products- Technical Skill - Operating Systems- Technical Skill - Microsoft Suite- Technical Skill - Process Management- Technical Skill - Project Management- Technical Skill - Reporting and AnalyticsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED - Some college preferred or equivalent combination of education and businessexperience- 3-5 years supervising staff - Supervisory experience in a Contact Center environment- 1-3 years retail customer service experience in apparel Please apply with a current resume for immediate consideration!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion has partnered with a fast paced organization seeking an experienced Supervisor to lead their call center team on 2nd shift. This position is responsible for the overall supervision of Contact Center email/chat/phone associates. It will maintain the effectiveness and efficiency of Contact Center email/chat/phone team to deliver a high level of customer satisfaction and profitability to the organization. Support the training and development initiatives to ensure motivated staff and a positive and productive work environment. Supports and reinforces company policies, procedures, and values. This position will include: Plans and aligns, Manages complexity, Culture, Organizational savvy, Courage. This is an excellent direct hire opportunity for a motivational leader!Responsibilities:- Supervise a team of email/chat/phone Customer Consultants and Sr. Specialists.- Monitor agent performance to ensure quality and productivity standards.- Provide coaching and on-the-job training to improve performance.- Implement and execute departmental programs and play a key role in staffing decisions.- Identify and address individual and group training needs.- Provide guidance to team members when responding to changing business conditions.- Prepare and perform, in partnership with Contact Center management, associate performance appraisals.- Proactively solve problems and provide timely resolution to ensure minimal impact to customer and associate satisfaction. Identify the most appropriate course of action for problem resolution and effectively communicate plans to those impacted.- Promote a supportive environment in which associates are encouraged to solve problems and address customer issues.- Handle escalated customer issues.- Communicate personal and team customer service and sales goals.- Identify critical Contact Center issues and report them to the Customer Service/Sales Manager.- Value individuality and the diverse talents of the team. Lead the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.- Other miscellaneous duties as assigned.Working hours: 2:00 PM - 11:00 PMSkills:- Proven success at leading, supervising, and motivating others- Excellent verbal and written communication skills- Strong interpersonal and relationship building skills- Strong computer proficiency in Microsoft Office products- Technical Skill - Operating Systems- Technical Skill - Microsoft Suite- Technical Skill - Process Management- Technical Skill - Project Management- Technical Skill - Reporting and AnalyticsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED - Some college preferred or equivalent combination of education and businessexperience- 3-5 years supervising staff - Supervisory experience in a Contact Center environment- 1-3 years retail customer service experience in apparel Please apply with a current resume for immediate consideration!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Naples, Florida
      • Temporary
      • $13.00 per hour
      • 10:00 AM - 6:00 PM
      We are seeking a part-time seasonal Receptionist for a North Naples salon. The receptionist will be paid for their lunch break and get free hair services while working there.Responsibilities:This individual is the first impression of the salon and should be pleasant and professional.Working hours: 10:00 AM - 6:00 PMSkills:Greeting client and checking them inAnswering phones which are very busyScheduling appointmentsProcessing paymentsCalling clients to confirm appointmentsKeep the front of the salon neat and cleanAssisting in stocking productsEducation:High SchoolExperience:1-4 yearsQualifications:General computer knowledgeAppointment schedulingBe able to learn their POS systemTeam playerMust be vaccinated Several ways to Apply-*Apply in Person MONDAY- FRIDAY between the hours of 9:30am-1:30pm or call our office to schedule an appointment*4964 Tamiami Trail North, Naples FL 34103*Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are seeking a part-time seasonal Receptionist for a North Naples salon. The receptionist will be paid for their lunch break and get free hair services while working there.Responsibilities:This individual is the first impression of the salon and should be pleasant and professional.Working hours: 10:00 AM - 6:00 PMSkills:Greeting client and checking them inAnswering phones which are very busyScheduling appointmentsProcessing paymentsCalling clients to confirm appointmentsKeep the front of the salon neat and cleanAssisting in stocking productsEducation:High SchoolExperience:1-4 yearsQualifications:General computer knowledgeAppointment schedulingBe able to learn their POS systemTeam playerMust be vaccinated Several ways to Apply-*Apply in Person MONDAY- FRIDAY between the hours of 9:30am-1:30pm or call our office to schedule an appointment*4964 Tamiami Trail North, Naples FL 34103*Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Naples, Florida
      • Temporary
      • $17.00 per hour
      • 8:00 AM - 4:30 PM
      Locally owned and operated HVAC company seeking a part-time Customer Service RepresentativeResponsibilities:Track incoming service calls and assign the appropriate technician to the jobCall and confirm appointment for following dayCoordinate service technician arrival times with customersCommunicate with customers after work is completed to ensure 100% customer satisfactionManage and update customer databaseOversee service technician???s daily schedules and make updates as neededProvide exceptional customer service to customerCommunicate clearly and efficiently with customers and techniciansWorking hours: 8:00 AM - 4:30 PMSkills:Reliable and responsible with attention to detail and clear communicationExcellent customer service skillsHighly self-motivated to complete tasks in a timely mannerGeographical knowledge of service areas or map reading skillsAbility to manage and execute multiple tasks at the same timeExhibit a positive attitude when working with customers and techniciansProficient Computer SkillsEducation:High SchoolExperience:0-1 yearsQualifications:Previous dispatching or schedule coordinating experience Several ways to Apply-*Apply in Person MONDAY- FRIDAY between the hours of 9:30am-1:30pm or call our office to schedule an appointment*4964 Tamiami Trail North, Naples FL 34103*Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Locally owned and operated HVAC company seeking a part-time Customer Service RepresentativeResponsibilities:Track incoming service calls and assign the appropriate technician to the jobCall and confirm appointment for following dayCoordinate service technician arrival times with customersCommunicate with customers after work is completed to ensure 100% customer satisfactionManage and update customer databaseOversee service technician???s daily schedules and make updates as neededProvide exceptional customer service to customerCommunicate clearly and efficiently with customers and techniciansWorking hours: 8:00 AM - 4:30 PMSkills:Reliable and responsible with attention to detail and clear communicationExcellent customer service skillsHighly self-motivated to complete tasks in a timely mannerGeographical knowledge of service areas or map reading skillsAbility to manage and execute multiple tasks at the same timeExhibit a positive attitude when working with customers and techniciansProficient Computer SkillsEducation:High SchoolExperience:0-1 yearsQualifications:Previous dispatching or schedule coordinating experience Several ways to Apply-*Apply in Person MONDAY- FRIDAY between the hours of 9:30am-1:30pm or call our office to schedule an appointment*4964 Tamiami Trail North, Naples FL 34103*Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temporary
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      Our client is seeking a Customer Service Specialist to join their growing customer service team! In this role you will support accounts by working hands-on with customers, internally and externally assuring the daily account activities are performed correctly and efficiently according to cdi policy/procedures. Daily role will include but not limited to; order processing, assisting customers with daily needs and questions, as well as, provide the teams internally with detailed information pertaining to the orders, to ensure validity and quality. You will also provide proactive communicate to the transportation, warehouse and customer teams.Responsibilities:- Provide necessary customer support regarding day-to-day activities to the customer base.- Monitor and maintain accurate information provided to customers on an ongoing basis- Follow CS policy and procedures in place to best service our customers- Exhibit a positive cohesive environment for the team and identify when an issue exists- Ensure the needs of the account are met and communicate to the team all changes that take place, daily- Communicate with the management staff any and all issues that may or have become a concern regarding their account- Perform any special projects as they may arise- Provide daily communication and follow up to the customer base regarding product needs, and orders.Working hours: 8:00 AM - 5:00 PMSkills:- Intermediate computer skills- Experience with Microsoft Office- Customer service experienceEducation:High SchoolExperience:1-4 yearsQualifications:- Ability to prepare and maintain accurate records, attention to detail- Ability to prepare, present, and review oral and written information and documents.- Ability to communicate timely and effectively, verbally and written- Ability to troubleshoot and address customer complaints as the first line of escalation- Ability to work in a technological environment demonstrating proficiency in word processing, spreadsheets, and data base applications- College diploma or equivalent preferred, but not required If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our client is seeking a Customer Service Specialist to join their growing customer service team! In this role you will support accounts by working hands-on with customers, internally and externally assuring the daily account activities are performed correctly and efficiently according to cdi policy/procedures. Daily role will include but not limited to; order processing, assisting customers with daily needs and questions, as well as, provide the teams internally with detailed information pertaining to the orders, to ensure validity and quality. You will also provide proactive communicate to the transportation, warehouse and customer teams.Responsibilities:- Provide necessary customer support regarding day-to-day activities to the customer base.- Monitor and maintain accurate information provided to customers on an ongoing basis- Follow CS policy and procedures in place to best service our customers- Exhibit a positive cohesive environment for the team and identify when an issue exists- Ensure the needs of the account are met and communicate to the team all changes that take place, daily- Communicate with the management staff any and all issues that may or have become a concern regarding their account- Perform any special projects as they may arise- Provide daily communication and follow up to the customer base regarding product needs, and orders.Working hours: 8:00 AM - 5:00 PMSkills:- Intermediate computer skills- Experience with Microsoft Office- Customer service experienceEducation:High SchoolExperience:1-4 yearsQualifications:- Ability to prepare and maintain accurate records, attention to detail- Ability to prepare, present, and review oral and written information and documents.- Ability to communicate timely and effectively, verbally and written- Ability to troubleshoot and address customer complaints as the first line of escalation- Ability to work in a technological environment demonstrating proficiency in word processing, spreadsheets, and data base applications- College diploma or equivalent preferred, but not required If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $17.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.Responsibilities:Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.Accountable for reducing delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with dealers and sales.Working hours: 8:00 AM - 5:00 PMSkills:3-5 years High Volume corporate Collections experience.Knowledge of Billing and Collections proceduresAccounts Receivable knowledge/experience a plusStrong attention to detail, goal orientedEducation:High SchoolExperience:4-7 yearsQualifications:Experience with QuickBooks a plusExperience with Black Knight requiredBilingual a plus, but not required If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.Responsibilities:Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.Accountable for reducing delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with dealers and sales.Working hours: 8:00 AM - 5:00 PMSkills:3-5 years High Volume corporate Collections experience.Knowledge of Billing and Collections proceduresAccounts Receivable knowledge/experience a plusStrong attention to detail, goal orientedEducation:High SchoolExperience:4-7 yearsQualifications:Experience with QuickBooks a plusExperience with Black Knight requiredBilingual a plus, but not required If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Alachua, Florida
      • Temp to Perm
      • $16.50 per hour
      • 10:00 AM - 7:00 PM (Various Shifts Available)
      Spherion Gainesville, FL has a client looking for Representatives to provide customer service in Alachua, FL location. You will use your exceptional customer service skills to excel in this position. Let's get to work. Will provide trainingTemporary with the possibility of a permanent position Alachua, FL Schedule: FT, M-F, 10am - 7pm or 11am - 8pmSalary: $16.50/hrResponsibilities:- Provide excellent customer service via incoming and outgoing telephone calls, emails and other correspondence - Data entry of all customer service inquiries- Work within databases and other programs/applications - Maintain confidentiality at all times- Assist with creating accounts and website questions- Other duties as assignedWorking hours: 10:00 AM - 7:00 PM (Various Shifts Available)Skills:- Able to multitask- Maintain confidentiality- Excellent communication skills both written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent - Salesforce experience highly preferred- Spanish speaking is a plus Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville, FL has a client looking for Representatives to provide customer service in Alachua, FL location. You will use your exceptional customer service skills to excel in this position. Let's get to work. Will provide trainingTemporary with the possibility of a permanent position Alachua, FL Schedule: FT, M-F, 10am - 7pm or 11am - 8pmSalary: $16.50/hrResponsibilities:- Provide excellent customer service via incoming and outgoing telephone calls, emails and other correspondence - Data entry of all customer service inquiries- Work within databases and other programs/applications - Maintain confidentiality at all times- Assist with creating accounts and website questions- Other duties as assignedWorking hours: 10:00 AM - 7:00 PM (Various Shifts Available)Skills:- Able to multitask- Maintain confidentiality- Excellent communication skills both written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent - Salesforce experience highly preferred- Spanish speaking is a plus Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Gainesville, Florida
      • Permanent
      • $60,000 - $70,000 per year
      • 8:00 AM - 5:00 PM
      Spherion Gainesville, FL has a client looking for a Quality Assurance Manager to join their medical device team in their Gainesville, FL facility. It is a management position with the opportunity to oversee and ensure compliance and continuous improvements for key quality systems. Let's get to work.Direct Hire Opportunity!Gainesville, FLSchedule: FT, M-FSalary: $60K - $70K per yrResponsibilities:- Oversee and ensure compliance and continuous improvements for key quality systems- Support new product introduction initiatives by supporting design control- Conduct risk management assessments and manages the Risk Management File- Direct third party audits and serve as the subject matter expert for key subsystems- Prepare and present Quality System metrics and when metrics are not achieved, make clear plans for improvements and implement them- Ensure compliance with domestic and international regulatory requirements- Represent Quality Assurance in design reviews, prepare Quality Plans, Risk Management Plans, develop inspection criteria and test methods. Prepare design control documents in collaboration with the Project Manager- Maintain all Quality Management System training- Assist as needed with the annual Quality expense, headcount, and capital budget- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Extensive knowledge and skills in quality assurance principles and quality control processes- Ability to analyze data, create and review processes, and develop pro-active solutions and metricEducation:BachelorsExperience:4-7 yearsQualifications:- Bachelor???s degree from an accredited institution required; higher education preferred- A minimum of 5 years prior quality assurance experience in medical devices- A minimum of 3 years prior audit experience in medical devices- Minimum of 3 years prior quality assurance and 1 year audit experience at management level with certification Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville, FL has a client looking for a Quality Assurance Manager to join their medical device team in their Gainesville, FL facility. It is a management position with the opportunity to oversee and ensure compliance and continuous improvements for key quality systems. Let's get to work.Direct Hire Opportunity!Gainesville, FLSchedule: FT, M-FSalary: $60K - $70K per yrResponsibilities:- Oversee and ensure compliance and continuous improvements for key quality systems- Support new product introduction initiatives by supporting design control- Conduct risk management assessments and manages the Risk Management File- Direct third party audits and serve as the subject matter expert for key subsystems- Prepare and present Quality System metrics and when metrics are not achieved, make clear plans for improvements and implement them- Ensure compliance with domestic and international regulatory requirements- Represent Quality Assurance in design reviews, prepare Quality Plans, Risk Management Plans, develop inspection criteria and test methods. Prepare design control documents in collaboration with the Project Manager- Maintain all Quality Management System training- Assist as needed with the annual Quality expense, headcount, and capital budget- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Extensive knowledge and skills in quality assurance principles and quality control processes- Ability to analyze data, create and review processes, and develop pro-active solutions and metricEducation:BachelorsExperience:4-7 yearsQualifications:- Bachelor???s degree from an accredited institution required; higher education preferred- A minimum of 5 years prior quality assurance experience in medical devices- A minimum of 3 years prior audit experience in medical devices- Minimum of 3 years prior quality assurance and 1 year audit experience at management level with certification Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Gainesville, Florida
      • Temporary
      • $17.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Gainesville, FL has a client looking for an Intake Specialist to be the first point of customer contact in their Gainesville, FL office. Your exceptional customer service skills will be essential in this position. Let's get to work.Responsibilities:- Be the first point of customer contact- Provide support and answer questions as needed- Collect intake paperwork and review for completeness to ensure that all documents supporting program eligibility- Accurately document customer interactions through well-written case notes in automated system- Schedules appointments- Ensures files meet or exceed programmatic requirement- Check phone messages daily and return phone calls- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Considerable knowledge in Microsoft Suite- Excellent communication skills both verbal and writtenEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma- 2+ years? experience in an office customer service setting Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplaceSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville, FL has a client looking for an Intake Specialist to be the first point of customer contact in their Gainesville, FL office. Your exceptional customer service skills will be essential in this position. Let's get to work.Responsibilities:- Be the first point of customer contact- Provide support and answer questions as needed- Collect intake paperwork and review for completeness to ensure that all documents supporting program eligibility- Accurately document customer interactions through well-written case notes in automated system- Schedules appointments- Ensures files meet or exceed programmatic requirement- Check phone messages daily and return phone calls- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Considerable knowledge in Microsoft Suite- Excellent communication skills both verbal and writtenEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma- 2+ years? experience in an office customer service setting Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplaceSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Gainesville, Florida
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Gainesville, FL has clients in Alachua and Gainesville, FL actively looking for Customer Service Reps. The ability to be able to type 7,000 keystrokes is required. Let's get to work.Responsibilities:- Data entry of demographics- Verify insurance information- Provide excellent customer service via incoming and outgoing telephone calls, emails and other correspondence- Data entry of all customer service inquiries- Work within databases and other programs/applications- Maintain confidentiality at all times- Assist with creating accounts and website questions- Perform other functions or duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to type 7,000 keystrokes- Excellent communication skills both written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- HS Diploma or GED- Good knowledge of Microsoft Word and Excel Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville, FL has clients in Alachua and Gainesville, FL actively looking for Customer Service Reps. The ability to be able to type 7,000 keystrokes is required. Let's get to work.Responsibilities:- Data entry of demographics- Verify insurance information- Provide excellent customer service via incoming and outgoing telephone calls, emails and other correspondence- Data entry of all customer service inquiries- Work within databases and other programs/applications- Maintain confidentiality at all times- Assist with creating accounts and website questions- Perform other functions or duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to type 7,000 keystrokes- Excellent communication skills both written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- HS Diploma or GED- Good knowledge of Microsoft Word and Excel Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Myers, Florida
      • Temp to Perm
      • $14.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Staffing is looking for a customer service representative. This is a full time position Monday-Friday 8am-5pm. This is a temp to hire position with an appliance company.Responsibilities:- Work in the eCommerce Dashboards space ability to reply to messages, handle claims, up-sell, process returns and give feedback to customers.- Follow appropriate procedures from start to finish ensuring customer satisfaction with existing customers.- Work towards continuous improvement with our virtual processes and procedure- Scheduling and troubleshooting for Technicians out in the field.- Awareness and knowledge regarding programming and some coding with highly functioning computer skills- Helping with any other duties.Working hours: 8:00 AM - 5:00 PMSkills:- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skillsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent- Previous experience in customer service, sales, or other related fields Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is looking for a customer service representative. This is a full time position Monday-Friday 8am-5pm. This is a temp to hire position with an appliance company.Responsibilities:- Work in the eCommerce Dashboards space ability to reply to messages, handle claims, up-sell, process returns and give feedback to customers.- Follow appropriate procedures from start to finish ensuring customer satisfaction with existing customers.- Work towards continuous improvement with our virtual processes and procedure- Scheduling and troubleshooting for Technicians out in the field.- Awareness and knowledge regarding programming and some coding with highly functioning computer skills- Helping with any other duties.Working hours: 8:00 AM - 5:00 PMSkills:- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skillsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent- Previous experience in customer service, sales, or other related fields Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Gainesville, Florida
      • Temp to Perm
      • $17.42 per hour
      • 8:00 AM - 6:00 PM
      Spherion Gainesville, FL has a client looking for a Customer Service Specialist to serve as primary contact to answer, screen, research, inform, advise, record, process, and follow-up all customer requests efficiently and expeditiously as received by phone, mail or personally at their Gainesville, FL facility. Let's get to work. TemporaryGainesville, FL Schedule: FT, 8a - 6pSalary: $17.42/hrResponsibilities:- Analyze income and expense information and provide solutions uniquely suited to individual customers- Processes payments, deposits, permits and services- Analyze customer information to determine deposit requirements- Handles delinquent accounts and resolves customer account disputes- Other duties as assignedWorking hours: 8:00 AM - 6:00 PMSkills:- Working knowledge of computers and relevant software including, but not limited to, MS Word, Excel, Outlook, Internet Explorer and SAP- Ability to multitask and be flexible- Excellent communication skills both written and verbalEducation:High SchoolExperience:0-1 yearsQualifications:- High School Diploma required- 2+ years of experience in a customer service role- Basic knowledge of or ability to learn billing and records policies and procedures Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville, FL has a client looking for a Customer Service Specialist to serve as primary contact to answer, screen, research, inform, advise, record, process, and follow-up all customer requests efficiently and expeditiously as received by phone, mail or personally at their Gainesville, FL facility. Let's get to work. TemporaryGainesville, FL Schedule: FT, 8a - 6pSalary: $17.42/hrResponsibilities:- Analyze income and expense information and provide solutions uniquely suited to individual customers- Processes payments, deposits, permits and services- Analyze customer information to determine deposit requirements- Handles delinquent accounts and resolves customer account disputes- Other duties as assignedWorking hours: 8:00 AM - 6:00 PMSkills:- Working knowledge of computers and relevant software including, but not limited to, MS Word, Excel, Outlook, Internet Explorer and SAP- Ability to multitask and be flexible- Excellent communication skills both written and verbalEducation:High SchoolExperience:0-1 yearsQualifications:- High School Diploma required- 2+ years of experience in a customer service role- Basic knowledge of or ability to learn billing and records policies and procedures Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Starke, Florida
      • Temp to Perm
      • $17.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Gainesville, FL has a client looking for a Customer Service Rep to provide and direct customer service and support in their Starke, FL office. Let's get to work.TemporaryStarke, FLSchedule: FT, Mon-Fri, 8am - 5pmSalary: $17/hrResponsibilities:??? Informs candidates of available services??? Monitors and coordinates the delivery of customer service??? Critiques and reviews job candidate???s resumes as necessary??? Assists candidates in accessing and using LMI, copiers, fax machines, internet, job search resources, and other tools??? Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Proficiency in computer programs such as Internet, MS Word, Excel, Outlook, and other software programs- Excellent communication skills both verbal and writtenEducation:High SchoolExperience:1-4 yearsQualifications:??? High school diploma??? 2+ year minimum related work experience??? Bilingual English/Spanish preferred Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville, FL has a client looking for a Customer Service Rep to provide and direct customer service and support in their Starke, FL office. Let's get to work.TemporaryStarke, FLSchedule: FT, Mon-Fri, 8am - 5pmSalary: $17/hrResponsibilities:??? Informs candidates of available services??? Monitors and coordinates the delivery of customer service??? Critiques and reviews job candidate???s resumes as necessary??? Assists candidates in accessing and using LMI, copiers, fax machines, internet, job search resources, and other tools??? Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Proficiency in computer programs such as Internet, MS Word, Excel, Outlook, and other software programs- Excellent communication skills both verbal and writtenEducation:High SchoolExperience:1-4 yearsQualifications:??? High school diploma??? 2+ year minimum related work experience??? Bilingual English/Spanish preferred Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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