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      • Draper, Utah
      • Temp to Perm
      • $17.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      Our client's mission is to accelerate the world's transition to sustainable energy. This organization has broken new barriers in developing high-performance automobiles and also offers a full suite of energy products that incorporates solar, storage, and grid services.Are you interested in joining the world's only fully integrated sustainable energy company?Then, this is your opportunity to apply!The Role --- The Credit and Collections Specialist plays an important role in the overall success and health of the energy portfolio. -Works as part of a team in a fast-paced high impact environment-Establish contact with past due customers and resolve delinquency in a timely manner through providing account information, resolving customer concerns, and negotiating payment arrangements that are acceptable to both the customer and the company-In certain circumstances, the specialist will collaborate with billing, accounts receivable, and various other internal departments to resolve disputes. A high degree of independent judgement is required to evaluate unique situations to determine account handling and resolution.The Credit and Collections Specialist will manage relationships with external stakeholders and must be able to lead critical collections situations to resolution. Additional responsibilities include but are not limited to: assist with reporting, check processing and any other task related to accounts receivable.As part of the Financial Operations Business Unit, the Collections Specialists goal is to work with the team and management to ensure that collections targets and portfolio goals are achieved by enhancing call volume capacity during prime contact periods. The primary responsibility of the specialist is to engage with past due customers and resolve delinquency, all while maintaining a positive long-standing relationship with the customer.Responsibilities:The specialist will perform the following daily functions as part of the collections function:-Proactively contact customers through outbound phone calls.-Handle inbound phone calls-Proactively contact and respond to customers through e-mail and multi-channel efforts.-Work with internal departments to resolve disputes-Follow up with customers and internal departments to ensure high levels of customer satisfaction and positive customer experience.-Perform special projects as requested by management.-Meet daily and monthly performance standardsWorking hours: 8:00 AM - 5:00 PMSkills:-Proficiency in MS Office-FDCPA knowledge a plus-Ability to prioritize and multitask, with the flexibility to adapt quickly to change-Detail-oriented, resourceful and able to manage shifting priorities-Excellent written and verbal communication skills required-Ability to positively and effectively interact with internal and external customers-Ability to work well with others in a collaborative team environmentEducation:High SchoolExperience:0-1 yearsQualifications:-Call Center experience preferred-Evidence of exceptional ability What are you waiting for? This position won't last long!With great schedule, pay, and long term engagement, you don't want to miss out!APPLY HERE---OR---Text COLLECTIONS to 801-519-5093CALL US! TEXT US! WE WANT TO HEAR FROM YOU!!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Informat
      Our client's mission is to accelerate the world's transition to sustainable energy. This organization has broken new barriers in developing high-performance automobiles and also offers a full suite of energy products that incorporates solar, storage, and grid services.Are you interested in joining the world's only fully integrated sustainable energy company?Then, this is your opportunity to apply!The Role --- The Credit and Collections Specialist plays an important role in the overall success and health of the energy portfolio. -Works as part of a team in a fast-paced high impact environment-Establish contact with past due customers and resolve delinquency in a timely manner through providing account information, resolving customer concerns, and negotiating payment arrangements that are acceptable to both the customer and the company-In certain circumstances, the specialist will collaborate with billing, accounts receivable, and various other internal departments to resolve disputes. A high degree of independent judgement is required to evaluate unique situations to determine account handling and resolution.The Credit and Collections Specialist will manage relationships with external stakeholders and must be able to lead critical collections situations to resolution. Additional responsibilities include but are not limited to: assist with reporting, check processing and any other task related to accounts receivable.As part of the Financial Operations Business Unit, the Collections Specialists goal is to work with the team and management to ensure that collections targets and portfolio goals are achieved by enhancing call volume capacity during prime contact periods. The primary responsibility of the specialist is to engage with past due customers and resolve delinquency, all while maintaining a positive long-standing relationship with the customer.Responsibilities:The specialist will perform the following daily functions as part of the collections function:-Proactively contact customers through outbound phone calls.-Handle inbound phone calls-Proactively contact and respond to customers through e-mail and multi-channel efforts.-Work with internal departments to resolve disputes-Follow up with customers and internal departments to ensure high levels of customer satisfaction and positive customer experience.-Perform special projects as requested by management.-Meet daily and monthly performance standardsWorking hours: 8:00 AM - 5:00 PMSkills:-Proficiency in MS Office-FDCPA knowledge a plus-Ability to prioritize and multitask, with the flexibility to adapt quickly to change-Detail-oriented, resourceful and able to manage shifting priorities-Excellent written and verbal communication skills required-Ability to positively and effectively interact with internal and external customers-Ability to work well with others in a collaborative team environmentEducation:High SchoolExperience:0-1 yearsQualifications:-Call Center experience preferred-Evidence of exceptional ability What are you waiting for? This position won't last long!With great schedule, pay, and long term engagement, you don't want to miss out!APPLY HERE---OR---Text COLLECTIONS to 801-519-5093CALL US! TEXT US! WE WANT TO HEAR FROM YOU!!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Informat
      • Lubbock, Texas
      • Temporary
      • $10.50 per hour
      • 8:00 AM - 5:00 PM
      Answer calls and direct customers to correct personal and or department.Responsibilities:Answer calls about city issues. Provide citizens proper point of contact. You will direct, and or communicate to correct department.Working hours: 8:00 AM - 5:00 PMSkills:Customer service techniques. Speak in a clear, concise manner, and prepare and maintain accurate records.Education:High SchoolExperience:0-1 yearsQualifications:1 year experience in call center. Apply at Spherion.com and select Lubbock.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Answer calls and direct customers to correct personal and or department.Responsibilities:Answer calls about city issues. Provide citizens proper point of contact. You will direct, and or communicate to correct department.Working hours: 8:00 AM - 5:00 PMSkills:Customer service techniques. Speak in a clear, concise manner, and prepare and maintain accurate records.Education:High SchoolExperience:0-1 yearsQualifications:1 year experience in call center. Apply at Spherion.com and select Lubbock.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bryan, Texas
      • Temp to Perm
      • $12.00 - $15.00 per hour
      • 9:00 AM - 6:00 PM (Various Shifts Available)
      Looking for individuals with excellent communication skills and exhibit high professionalism for a Call Center in the local area.Responsibilities:- Answer incoming calls and electronic requests- Register new patients, schedule appointments and walk them through initial process- Provide excellent customer service by handling complaints, troubleshoot problems and provide information on behalf of the institution- Ensure proper and prompt documentation of all important and/or sensitive patient information- Identify and adjust any discrepancies in patient information or data collection- Communicate appointment information and reminders based on the company system and clinic guidelines- Correspond and deliver patient related messages to the proper location or person- Analyze each patient situation to determine emergent issues that may require immediate triage- De-escalate any issues or calm upset callers while always remain personable and professional- Perform any other necessary tasks per managements requestWorking hours: 9:00 AM - 6:00 PM (Various Shifts Available)Skills:- Excellent interpersonal, written and oral communication skills- Data entry and typing skills- Personable and professional- Capable of working in a fast paced environment- Proficient in Microsoft Office and Google SuiteEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Looking for individuals with excellent communication skills and exhibit high professionalism for a Call Center in the local area.Responsibilities:- Answer incoming calls and electronic requests- Register new patients, schedule appointments and walk them through initial process- Provide excellent customer service by handling complaints, troubleshoot problems and provide information on behalf of the institution- Ensure proper and prompt documentation of all important and/or sensitive patient information- Identify and adjust any discrepancies in patient information or data collection- Communicate appointment information and reminders based on the company system and clinic guidelines- Correspond and deliver patient related messages to the proper location or person- Analyze each patient situation to determine emergent issues that may require immediate triage- De-escalate any issues or calm upset callers while always remain personable and professional- Perform any other necessary tasks per managements requestWorking hours: 9:00 AM - 6:00 PM (Various Shifts Available)Skills:- Excellent interpersonal, written and oral communication skills- Data entry and typing skills- Personable and professional- Capable of working in a fast paced environment- Proficient in Microsoft Office and Google SuiteEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temporary
      • $16.00 per hour
      • 8:00 AM - 5:00 PM
      The position of the Customer Care Representative is always responsible to maintain adequate phone coverage.Responsibilities:The primary responsibility of this position is to answer incoming calls to the customer service queue from participants, answering questions about their plans, and how it works, etc.Working hours: 8:00 AM - 5:00 PMSkills:Customer focusedStrong verbal and written communication skillsActive listening skillsStrong ability to handle callersAbility to troubleshootStrong ability to de-escalate callsTime management skillsAttention to detailComputer use competencyAbility to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:1 year experience in customer service/call center Please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The position of the Customer Care Representative is always responsible to maintain adequate phone coverage.Responsibilities:The primary responsibility of this position is to answer incoming calls to the customer service queue from participants, answering questions about their plans, and how it works, etc.Working hours: 8:00 AM - 5:00 PMSkills:Customer focusedStrong verbal and written communication skillsActive listening skillsStrong ability to handle callersAbility to troubleshootStrong ability to de-escalate callsTime management skillsAttention to detailComputer use competencyAbility to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:1 year experience in customer service/call center Please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Agawam, Massachusetts
      • Temp to Perm
      • $18.00 per hour
      • 7:00 AM - 3:00 PM
      Call Center Representative job summary:Local dairy producer in need of two experienced customer service representatives to work in their call center. Will be inputting orders accurately into SAP database from their customers who call in orders on a daily basis. Will be handling 150+ calls per day. Must have excellent phone skills, data entry skills, attention to detail and an upbeat and pleasant attitude. Will be working remotely until January 2022 and then move back into office. Hours are Mon-Sat from 7am-3pm with one day off during the week for a total of 37.50/hrs per week. This is a temp-hire position.Responsibilities:Call Center Representative responsibilities:Will be taking orders over the phone and accurately inputting into SAP databaseWill be handling 150+ calls per dayHandle all questions and issues from customers in a pleasant and professional mannerWorking hours: 7:00 AM - 3:00 PMSkills:Call Center Representative skills:Excellent data entry skillsExcellent phone skillsExcellent computer skillsSAP exp a plusWill be handling 150+ calls per dayAttention to detailEducation:High SchoolExperience:1-4 yearsQualifications:Call Center Representative qualifications:HS diploma or equiv1+ yrs call center / customer service expExcellent computer skillsExcellent Data Entry skillsSAP exp a plusBackground check and drug screen required Please apply online to:Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Call Center Representative job summary:Local dairy producer in need of two experienced customer service representatives to work in their call center. Will be inputting orders accurately into SAP database from their customers who call in orders on a daily basis. Will be handling 150+ calls per day. Must have excellent phone skills, data entry skills, attention to detail and an upbeat and pleasant attitude. Will be working remotely until January 2022 and then move back into office. Hours are Mon-Sat from 7am-3pm with one day off during the week for a total of 37.50/hrs per week. This is a temp-hire position.Responsibilities:Call Center Representative responsibilities:Will be taking orders over the phone and accurately inputting into SAP databaseWill be handling 150+ calls per dayHandle all questions and issues from customers in a pleasant and professional mannerWorking hours: 7:00 AM - 3:00 PMSkills:Call Center Representative skills:Excellent data entry skillsExcellent phone skillsExcellent computer skillsSAP exp a plusWill be handling 150+ calls per dayAttention to detailEducation:High SchoolExperience:1-4 yearsQualifications:Call Center Representative qualifications:HS diploma or equiv1+ yrs call center / customer service expExcellent computer skillsExcellent Data Entry skillsSAP exp a plusBackground check and drug screen required Please apply online to:Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Pierce, Florida
      • Temporary
      • $13.00 per hour
      • 7:30 AM - 7:30 PM (Various Shifts Available)
      Want to join a winning team, with an empowering culture and attitude? Spherion is in search of Customer Service professionals for full time positions. Responsibilities include the provision of products and program information to customers in a call center environment, as well as investigate and answer customer questions.Responsibilities:Qualified candidates must have excellent communication skills, problem solving ability and the ability to multitask. A minimum of 1 year customer service experience required. We are looking for applicants who are self-starters and do their best to help others. Should be detail oriented with good interpersonal and customer service skills. Works under the daily supervision of the Team Lead or Supervisor.Working hours: 7:30 AM - 7:30 PM (Various Shifts Available)Skills:Type 25 Words Per MinuteRequires open schedule availability.Bilingual is a plus but not required (Spanish, Creole)Education:High SchoolExperience:1-4 yearsQualifications:1 + year experience in a call center environment.HS Diploma or GED equivalent required. Spherion offers competitive pay, benefits, skills development and access to opportunities for professional growth.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Want to join a winning team, with an empowering culture and attitude? Spherion is in search of Customer Service professionals for full time positions. Responsibilities include the provision of products and program information to customers in a call center environment, as well as investigate and answer customer questions.Responsibilities:Qualified candidates must have excellent communication skills, problem solving ability and the ability to multitask. A minimum of 1 year customer service experience required. We are looking for applicants who are self-starters and do their best to help others. Should be detail oriented with good interpersonal and customer service skills. Works under the daily supervision of the Team Lead or Supervisor.Working hours: 7:30 AM - 7:30 PM (Various Shifts Available)Skills:Type 25 Words Per MinuteRequires open schedule availability.Bilingual is a plus but not required (Spanish, Creole)Education:High SchoolExperience:1-4 yearsQualifications:1 + year experience in a call center environment.HS Diploma or GED equivalent required. Spherion offers competitive pay, benefits, skills development and access to opportunities for professional growth.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Aiken, South Carolina
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 8:00 PM
      Answer inbound calls, Be able to assist customers in a timely and professional manner. be able to sit at a desk for 8 hours a day. Be able to work flexible shift from 7am-8pm and work Saturdays. Be willing to work over time if needed.Responsibilities:Will be responsible taking incoming calls. Assist customers with their accounts .Working hours: 8:00 AM - 8:00 PMSkills:Great Customer Service Skills. Have call center experience. Be able to sit for 8 to 9 hours at at time.Education:TradeExperience:4-7 yearsQualifications:Computer skills, Customer service skills be able to access two screens at a time. If you are looking for a temporary to a possible permanent position this is the opportunity for you. We are looking for great talent with call center experience with great customer service. Call if interested.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Answer inbound calls, Be able to assist customers in a timely and professional manner. be able to sit at a desk for 8 hours a day. Be able to work flexible shift from 7am-8pm and work Saturdays. Be willing to work over time if needed.Responsibilities:Will be responsible taking incoming calls. Assist customers with their accounts .Working hours: 8:00 AM - 8:00 PMSkills:Great Customer Service Skills. Have call center experience. Be able to sit for 8 to 9 hours at at time.Education:TradeExperience:4-7 yearsQualifications:Computer skills, Customer service skills be able to access two screens at a time. If you are looking for a temporary to a possible permanent position this is the opportunity for you. We are looking for great talent with call center experience with great customer service. Call if interested.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Temple, Texas
      • Temp to Perm
      • $11.00 - $11.50 per hour
      • 8:00 AM - 7:00 PM
       Spherion Temple is looking for someone with call center experience for an onsite position with a bank in Killeen!Must be able to work the following schedule:Monday-Friday 10am-7pm and every Saturday 10am-5pm (1 day off during the week and Sundays)Responsibilities:Effectively handles and resolves challenging customer situations through appropriate communication methods. Promptly identifies and escalates challenging situations to appropriate leadership.Responds calm and performs effectively during emergent and/or stressful situations. Monitors and responds to web and email requests in an efficient manner.Performs all position-appropriate duties in a competent, professional and courteous manner.Demonstrates commitment to customer service - and ability to work positively and productively as part of a team environment - are basic requirements.Expectations listed are intended to describe "essential" functions only and management retains the right to reassign duties and responsibilities to this position at any time.Working hours: 8:00 AM - 7:00 PMSkills:Excellent phone and customer service skills.Proficiency with the Microsoft Office Suite of software.Ability to comprehend instructions, correspondence, memos and other forms of verbal and written communications.Ability to be successful in a stressful, fast-paced environment, handling difficult situations and conflict resolution when necessary.Education:High SchoolExperience:1-4 yearsQualifications:One year customer service experience preferred.Knowledge of and experience using call center and dispatch software systems preferred.H.S. Diploma/GED Equivalent APPLY now and contact the Spherion Temple Team at 254-778-0533!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. 
       Spherion Temple is looking for someone with call center experience for an onsite position with a bank in Killeen!Must be able to work the following schedule:Monday-Friday 10am-7pm and every Saturday 10am-5pm (1 day off during the week and Sundays)Responsibilities:Effectively handles and resolves challenging customer situations through appropriate communication methods. Promptly identifies and escalates challenging situations to appropriate leadership.Responds calm and performs effectively during emergent and/or stressful situations. Monitors and responds to web and email requests in an efficient manner.Performs all position-appropriate duties in a competent, professional and courteous manner.Demonstrates commitment to customer service - and ability to work positively and productively as part of a team environment - are basic requirements.Expectations listed are intended to describe "essential" functions only and management retains the right to reassign duties and responsibilities to this position at any time.Working hours: 8:00 AM - 7:00 PMSkills:Excellent phone and customer service skills.Proficiency with the Microsoft Office Suite of software.Ability to comprehend instructions, correspondence, memos and other forms of verbal and written communications.Ability to be successful in a stressful, fast-paced environment, handling difficult situations and conflict resolution when necessary.Education:High SchoolExperience:1-4 yearsQualifications:One year customer service experience preferred.Knowledge of and experience using call center and dispatch software systems preferred.H.S. Diploma/GED Equivalent APPLY now and contact the Spherion Temple Team at 254-778-0533!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. 
      • Reno, Nevada
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 4:30 PM
      Inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:1-4 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required Apply today, positions begin mid AugustSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:1-4 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required Apply today, positions begin mid AugustSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Lansing, Michigan
      • Temp to Perm
      • $12.09 per hour
      • Various Shifts Available
      Spherion Has partnered with a company looking for call center representatives for inbound and outbound calls for the State of Michigan for tax collections/customer service. Entry level no experience required. Schedule is a Monday-Friday 8-5 or 9-6 schedule. Drug screen and background are required.Responsibilities:- Take customer calls and provide accurate, satisfactory answers to their queries and concerns- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items-Collaborate with other call center professionals to improve customer service-Manage large amounts of inbound and outbound calls in a timely manner.-Follow communication ???scripts??? when handling calls.Working hours: Various Shifts AvailableSkills:Clarity in CommunicatingPhone etiquette PatienceProblem-Solving and FlexibilityListening CapacityOrganizationEducation:High SchoolExperience:0-1 yearsQualifications:Highschool diploma Ability to pass a drug test, background check and fingerprinting. Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Has partnered with a company looking for call center representatives for inbound and outbound calls for the State of Michigan for tax collections/customer service. Entry level no experience required. Schedule is a Monday-Friday 8-5 or 9-6 schedule. Drug screen and background are required.Responsibilities:- Take customer calls and provide accurate, satisfactory answers to their queries and concerns- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items-Collaborate with other call center professionals to improve customer service-Manage large amounts of inbound and outbound calls in a timely manner.-Follow communication ???scripts??? when handling calls.Working hours: Various Shifts AvailableSkills:Clarity in CommunicatingPhone etiquette PatienceProblem-Solving and FlexibilityListening CapacityOrganizationEducation:High SchoolExperience:0-1 yearsQualifications:Highschool diploma Ability to pass a drug test, background check and fingerprinting. Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Gulfport, Mississippi
      • Temp to Perm
      • $14.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      Our customer is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot. - Schedule: Mon - Fri, 7:00 AM & 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 8:00 AM - 5:00 PMSkills:- High level communication skill set (written and verbal) - PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our customer is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot. - Schedule: Mon - Fri, 7:00 AM & 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 8:00 AM - 5:00 PMSkills:- High level communication skill set (written and verbal) - PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Gulfport, Mississippi
      • Temp to Perm
      • $15.00 per hour
      • 7:00 AM - 4:00 PM
      Our customer is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot.- Schedule: Mon - Fri, 7:00 AM & 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 7:00 AM - 4:00 PMSkills:- High level communication skill set (written and verbal)- PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our customer is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot.- Schedule: Mon - Fri, 7:00 AM & 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 7:00 AM - 4:00 PMSkills:- High level communication skill set (written and verbal)- PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Waitsfield, Vermont
      • Temp to Perm
      • $17.00 - $20.00 per hour
      • 8:00 AM - 5:00 PM
      Actively recruiting for a Customer Service Associate to join a busy team in the Waitsfield area! Great entry level opportunity!Temp to hire opportunity!Welcoming team environment and an ability to grow and learn with a company. Great benefits available to full time employees!Responsibilities:This role will provide phone based customer service support to clients around the area. Specific responsibilities include:- Work with customers to resolve issues with accounts.- Process service orders/work tickets and gathers information to escalate any issues- Interact with other team members to research and resolve problems- Assist with billing inquiries- Assist with special projects/other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Great customer service and communications skillsExcellent computer aptitude, ability to work with multiple systemsAbility to react to change and adapt to situations that might ariseExcellent attention to detailEducation:High SchoolExperience:1-4 yearsQualifications:Minimum one year of customer service/sales experience, preferably in a call center settingKnowledge of computer systemsInterest in a long term opportunity. For immediate consideration, please email your resume to burlingtonvtjobs@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Actively recruiting for a Customer Service Associate to join a busy team in the Waitsfield area! Great entry level opportunity!Temp to hire opportunity!Welcoming team environment and an ability to grow and learn with a company. Great benefits available to full time employees!Responsibilities:This role will provide phone based customer service support to clients around the area. Specific responsibilities include:- Work with customers to resolve issues with accounts.- Process service orders/work tickets and gathers information to escalate any issues- Interact with other team members to research and resolve problems- Assist with billing inquiries- Assist with special projects/other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Great customer service and communications skillsExcellent computer aptitude, ability to work with multiple systemsAbility to react to change and adapt to situations that might ariseExcellent attention to detailEducation:High SchoolExperience:1-4 yearsQualifications:Minimum one year of customer service/sales experience, preferably in a call center settingKnowledge of computer systemsInterest in a long term opportunity. For immediate consideration, please email your resume to burlingtonvtjobs@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Temp to Perm
      • $14.00 - $17.00 per hour
      • 7:00 AM - 3:30 PM
      A new company in Asheville is looking for Inbound Call Center Representatives to help with their growing business!Responsibilities:Handle inbound calls from customers and clientsFollow provided scripts to ensure quality and continuity in callsGather information and identify customer and client needs Build rapport and confidence with clientsKeep records of all conversations in databaseWorking hours: 7:00 AM - 3:30 PMSkills:Excellent written and verbal communication skillsAble to use multiline phone system Customer focused and committed to service excellenceAble to multi-task and work quicklyWork in a fast-paced, urgent environmentEducation:AssociateExperience:0-1 yearsQualifications:Able to type 60+ WPMHigh school diploma or equivalencyProficient on computers and MS Office SuitesPrevious call center experience a plusProfessional demeanor and attitude Apply today at spherion.com/apply!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A new company in Asheville is looking for Inbound Call Center Representatives to help with their growing business!Responsibilities:Handle inbound calls from customers and clientsFollow provided scripts to ensure quality and continuity in callsGather information and identify customer and client needs Build rapport and confidence with clientsKeep records of all conversations in databaseWorking hours: 7:00 AM - 3:30 PMSkills:Excellent written and verbal communication skillsAble to use multiline phone system Customer focused and committed to service excellenceAble to multi-task and work quicklyWork in a fast-paced, urgent environmentEducation:AssociateExperience:0-1 yearsQualifications:Able to type 60+ WPMHigh school diploma or equivalencyProficient on computers and MS Office SuitesPrevious call center experience a plusProfessional demeanor and attitude Apply today at spherion.com/apply!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sioux Falls, South Dakota
      • Temp to Perm
      • $14.99 - $15.00 per hour
      • 11:30 AM - 8:00 PM
      Spherion Staffing has several openings for Fraud & Claims Specialists with our client, a regional bank. The Fraud & Claims Specialists will review and process client claims. Specialists take inbound calls from our customers who have issues with Online Banking transfers and assists with filing an inquiry or Online Claim. This position requires the ability to handle escalated customers in a call center environment, and provide written correspondence to customers.The position requires exceptional customer service with strong investigative research skills while working with internal and external customers who suspect they have fraudulent, mis-posted, merchant disputes or other unusual activity on their accounts.Qualified applicants will have at least 3 months of call center experience and 1 year of customer service experience.Pay: $15/hourHours: Monday-Friday 11:30 a.m. -8:00 p.m. and 10:30 a.m. -7:00 p.m. pm Saturdays. (Employee chooses Tuesday, Wednesday or Thursday off)Responsibilities: -Listen to customer needs and recommending solutions-Work in a team environment-Navigate internal software on multiple computer screens-Review and process claims-Communicate with clients, claimants, team members, and company representatives-Provide supporting documentation to insurer-Maintain and manage filesResponsibilities:See AboveWorking hours: 11:30 AM - 8:00 PMSkills:Requirements:-High school diploma or GED required-3 months call center experience required-1 year of customer service experience OR a 2 year degree in criminal justice OR experience in financial services, fraud, investigations, or money laundering-Excellent verbal and decision making skills. -Excellent Microsoft office skillsEducation:High SchoolExperience:0-1 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has several openings for Fraud & Claims Specialists with our client, a regional bank. The Fraud & Claims Specialists will review and process client claims. Specialists take inbound calls from our customers who have issues with Online Banking transfers and assists with filing an inquiry or Online Claim. This position requires the ability to handle escalated customers in a call center environment, and provide written correspondence to customers.The position requires exceptional customer service with strong investigative research skills while working with internal and external customers who suspect they have fraudulent, mis-posted, merchant disputes or other unusual activity on their accounts.Qualified applicants will have at least 3 months of call center experience and 1 year of customer service experience.Pay: $15/hourHours: Monday-Friday 11:30 a.m. -8:00 p.m. and 10:30 a.m. -7:00 p.m. pm Saturdays. (Employee chooses Tuesday, Wednesday or Thursday off)Responsibilities: -Listen to customer needs and recommending solutions-Work in a team environment-Navigate internal software on multiple computer screens-Review and process claims-Communicate with clients, claimants, team members, and company representatives-Provide supporting documentation to insurer-Maintain and manage filesResponsibilities:See AboveWorking hours: 11:30 AM - 8:00 PMSkills:Requirements:-High school diploma or GED required-3 months call center experience required-1 year of customer service experience OR a 2 year degree in criminal justice OR experience in financial services, fraud, investigations, or money laundering-Excellent verbal and decision making skills. -Excellent Microsoft office skillsEducation:High SchoolExperience:0-1 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Livonia, Michigan
      • Temp to Perm
      • $14.62 per hour
      • 8:00 AM - 5:00 PM
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $16.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      Join a team dedicated to helping make the correct health care decisions. Spherion's west side Madison client is actively recruiting for temp to hire Call Center Representatives This client offers an open and well-lit call center with social distancing guidelines in place.The Call Center Representatives work in a call center taking calls from a queue. These are intercepted calls from people seeking a doctor. You will be gathering demographic information from the callers and pass them along to the correct office. We are looking for English-speaking, as well as English/Spanish bilingual candidates to fill various 1st and 2nd shift opportunities!Responsibilities:- Collects demographic information and maintains consistent metrics while providing a positive interaction with the customer- Ensures phone calls are answered promptly and meets all service level agreements- Completes warm transfer of patients to appropriate doctor's office while supplying demographic information- Documents all contacts for tracking and reporting purposes and resolution of contacts- Confirms customer contact information and updates company records when customer's information has changed- Maintain call center/performance metricsWorking hours: 8:00 AM - 5:00 PMSkills:-Adherence: ability to take calls when you are supposed to be taking calls-Quality: professional speaking tone, polite manners, etc-Demo: ability to ask for demographic information from callers-Transfer Rate: the ability transfer caller to designation office while providing demographics-After Call Work: ability to multitask and keeping this time short to document the call and be ready to take another call in cueEducation:High SchoolExperience:0-1 yearsQualifications:-Previous experience working in a fast paced customer focused setting -1 year of call center or office experience -Ability to work within a fast paced environment-Can type at least 30 wpm: testing required Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Join a team dedicated to helping make the correct health care decisions. Spherion's west side Madison client is actively recruiting for temp to hire Call Center Representatives This client offers an open and well-lit call center with social distancing guidelines in place.The Call Center Representatives work in a call center taking calls from a queue. These are intercepted calls from people seeking a doctor. You will be gathering demographic information from the callers and pass them along to the correct office. We are looking for English-speaking, as well as English/Spanish bilingual candidates to fill various 1st and 2nd shift opportunities!Responsibilities:- Collects demographic information and maintains consistent metrics while providing a positive interaction with the customer- Ensures phone calls are answered promptly and meets all service level agreements- Completes warm transfer of patients to appropriate doctor's office while supplying demographic information- Documents all contacts for tracking and reporting purposes and resolution of contacts- Confirms customer contact information and updates company records when customer's information has changed- Maintain call center/performance metricsWorking hours: 8:00 AM - 5:00 PMSkills:-Adherence: ability to take calls when you are supposed to be taking calls-Quality: professional speaking tone, polite manners, etc-Demo: ability to ask for demographic information from callers-Transfer Rate: the ability transfer caller to designation office while providing demographics-After Call Work: ability to multitask and keeping this time short to document the call and be ready to take another call in cueEducation:High SchoolExperience:0-1 yearsQualifications:-Previous experience working in a fast paced customer focused setting -1 year of call center or office experience -Ability to work within a fast paced environment-Can type at least 30 wpm: testing required Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Indianapolis, Indiana
      • Temp to Perm
      • $16.00 per hour
      • Various Shifts Available
      Spherion Staffing is hiring Work From Home - Call Center Representatives for client in Indianapolis, IN!Shift:Must be able to work an 8 hr shift between 8a-8p, Monday - FridayPay is $16/HRResponsibilities:Responsible for successfully completing the required basic training.Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues.Must pass the appropriate pre-employment test battery.Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.Researches and analyzes data to address operational challenges and customer service issues.Provides external and internal customers with requested information.Uses computerized systems for tracking, information gathering and troubleshooting.Working hours: Various Shifts AvailableSkills:Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims.Seeks, understands and responds to the needs and expectations of internal and external customers.Required to meet department goals.Education:High SchoolExperience:1-4 yearsQualifications:Requires a HS diploma or equivalentUp to 1 year of previous experience in an automated customer service environment; or any combination of education and experience, which would provide an equivalent background. Apply Today! Once you apply, call our office at 317-215-7450 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is hiring Work From Home - Call Center Representatives for client in Indianapolis, IN!Shift:Must be able to work an 8 hr shift between 8a-8p, Monday - FridayPay is $16/HRResponsibilities:Responsible for successfully completing the required basic training.Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues.Must pass the appropriate pre-employment test battery.Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.Researches and analyzes data to address operational challenges and customer service issues.Provides external and internal customers with requested information.Uses computerized systems for tracking, information gathering and troubleshooting.Working hours: Various Shifts AvailableSkills:Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims.Seeks, understands and responds to the needs and expectations of internal and external customers.Required to meet department goals.Education:High SchoolExperience:1-4 yearsQualifications:Requires a HS diploma or equivalentUp to 1 year of previous experience in an automated customer service environment; or any combination of education and experience, which would provide an equivalent background. Apply Today! Once you apply, call our office at 317-215-7450 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Zionsville, Indiana
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 8:30 AM - 5:00 PM
      Spherion is hiring for Call Center Representatives in Zionsville, IN. Starting Pay is $15-$16 depending on experienceShift is Monday - Friday 8:30AM - 5PM.This is a temp to hire opportunity. If you are hired on full time, our client will cover 100% of your health insurance/benefits costs.Responsibilities:As a Customer Service Order Entry Associate, you will be on the front line helping customers with processing their orders, responding to questions regarding shipping, billing, and giving recommendations to ensure the accuracy of their order processing.- Experience providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction.- A desire to enact change and strive for innovation.- Strong attention to detail ? accuracy is essential.- Desire to work in a dynamic, fast-paced environment.- Proven track record of de-escalating customer issues with sympathy and empathyWorking hours: 8:30 AM - 5:00 PMSkills:- Ability to multi-task.- Ability to work comfortably and grow in a fast-paced, high-volume customer care environment.- Minimum of high school diploma or equivalent; college degree or currently pursuing preferred.- Like to have fun - we sure do!Education:High SchoolExperience:0-1 yearsQualifications:- Minimum of three-year applicable Customer Service experience/Order Entry- Ability to effectively communicate, verbally and in writing, and willingness to expand on these skills.- Strong computer skills, including knowledge of MS Office programs Apply Today! Once you apply, call or text 317-870-5555 to get started this week!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring for Call Center Representatives in Zionsville, IN. Starting Pay is $15-$16 depending on experienceShift is Monday - Friday 8:30AM - 5PM.This is a temp to hire opportunity. If you are hired on full time, our client will cover 100% of your health insurance/benefits costs.Responsibilities:As a Customer Service Order Entry Associate, you will be on the front line helping customers with processing their orders, responding to questions regarding shipping, billing, and giving recommendations to ensure the accuracy of their order processing.- Experience providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction.- A desire to enact change and strive for innovation.- Strong attention to detail ? accuracy is essential.- Desire to work in a dynamic, fast-paced environment.- Proven track record of de-escalating customer issues with sympathy and empathyWorking hours: 8:30 AM - 5:00 PMSkills:- Ability to multi-task.- Ability to work comfortably and grow in a fast-paced, high-volume customer care environment.- Minimum of high school diploma or equivalent; college degree or currently pursuing preferred.- Like to have fun - we sure do!Education:High SchoolExperience:0-1 yearsQualifications:- Minimum of three-year applicable Customer Service experience/Order Entry- Ability to effectively communicate, verbally and in writing, and willingness to expand on these skills.- Strong computer skills, including knowledge of MS Office programs Apply Today! Once you apply, call or text 317-870-5555 to get started this week!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sioux Falls, South Dakota
      • Temporary
      • $17.50 - $17.78 per hour
      • 8:30 AM - 5:00 PM
      Spherion Staffing is looking to hire multiple Temporary Call Center Representatives in the Sioux Falls area. If you have excellent customer service skills, enjoy assisting customers and are proficient in MS Office Suite, we want to talk to you! Monday-Friday 8:30 am-5 pmPay $17.78/hour Assignment length: now-Jan 2022Responsibilities:- Place, receive and route a high volume of calls through an electronic switchboard- Assist customers by phone- Maintain incoming call volumes and performance standards- Take and/or supply information from/to callers- Resolve customer service challenges- Relay messages or order informationResponsibilities:See aboveWorking hours: 8:30 AM - 5:00 PMSkills:Requirements:-High School Diploma-Ability to work under pressure and make decisions independently-Excellent interpersonal and communication skills-Bilingual in Spanish and English preferred-Proficient with Microsoft Office (Word, Excel, PowerPoint)Education:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is looking to hire multiple Temporary Call Center Representatives in the Sioux Falls area. If you have excellent customer service skills, enjoy assisting customers and are proficient in MS Office Suite, we want to talk to you! Monday-Friday 8:30 am-5 pmPay $17.78/hour Assignment length: now-Jan 2022Responsibilities:- Place, receive and route a high volume of calls through an electronic switchboard- Assist customers by phone- Maintain incoming call volumes and performance standards- Take and/or supply information from/to callers- Resolve customer service challenges- Relay messages or order informationResponsibilities:See aboveWorking hours: 8:30 AM - 5:00 PMSkills:Requirements:-High School Diploma-Ability to work under pressure and make decisions independently-Excellent interpersonal and communication skills-Bilingual in Spanish and English preferred-Proficient with Microsoft Office (Word, Excel, PowerPoint)Education:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sarasota, Florida
      • Temp to Perm
      • $15.50 - $16.00 per hour
      • 7:30 AM - 6:30 PM
      Customer Service Representatives answer incoming calls within company established guidelines to provide prompt and courteous service to callers.Responsibilities:They analyze patient accounts to ensure all necessary information needed is obtained and added to the account appropriately. They process all incoming mail correspondence from any and all parties who submit correspondence.Working hours: 7:30 AM - 6:30 PMSkills:-Answer incoming calls from all parties and review accounts for any missing or additional information that may be needed.-Verify insurance eligibility to ensure information on the account is correctly loaded for billing.-Enter medical billing information into daily registers. -Collect payments from all parties for outstanding balances on an account(s).-Screen patients for financial assistance and help them with the application process.-Document complete and accurate information regarding each phone call into the account(s).Education:High SchoolExperience:0-1 yearsQualifications:- High school required - Associates degree preferred. - Prior call center experience HIGHLY desired.- To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and E-mail software. Apply today. Great national company here in Sarasota looking for great people.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Customer Service Representatives answer incoming calls within company established guidelines to provide prompt and courteous service to callers.Responsibilities:They analyze patient accounts to ensure all necessary information needed is obtained and added to the account appropriately. They process all incoming mail correspondence from any and all parties who submit correspondence.Working hours: 7:30 AM - 6:30 PMSkills:-Answer incoming calls from all parties and review accounts for any missing or additional information that may be needed.-Verify insurance eligibility to ensure information on the account is correctly loaded for billing.-Enter medical billing information into daily registers. -Collect payments from all parties for outstanding balances on an account(s).-Screen patients for financial assistance and help them with the application process.-Document complete and accurate information regarding each phone call into the account(s).Education:High SchoolExperience:0-1 yearsQualifications:- High school required - Associates degree preferred. - Prior call center experience HIGHLY desired.- To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and E-mail software. Apply today. Great national company here in Sarasota looking for great people.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sioux Falls, South Dakota
      • Temporary
      • $14.99 - $15.00 per hour
      • 10:30 AM - 8:00 PM
      Spherion Staffing has several openings for Fraud & Claims Specialists with our client, a regional bank. The Fraud & Claims Specialists will review and process client claims. Specialists take inbound calls from our customers who have issues with Online Banking transfers and assists with filing an inquiry or Online Claim. This position requires the ability to handle escalated customers in call center environment, and provide written correspondence to customers.The position requires exceptional customer service with strong investigative research skills while working with internal and external customers who suspect they have fraudulent, mis-posted, merchant disputes or other unusual activity on their accounts.Qualified applicants will have at least 3 months of call center experience and 1 year of customer service experience.Pay: $15/hourHours: Monday-Friday 11:30 a.m. -8:00 p.m. and 10:30 a.m. -7:00 p.m. pm Saturdays. (Employee chooses Tuesday, Wednesday or Thursday off)Responsibilities: -Listen to customer needs and recommending solutions-Work in a team environment-Navigate internal software on multiple computer screens-Review and process claims-Communicate with clients, claimants, team members, and company representatives-Provide supporting documentation to insurer-Maintain and manage filesResponsibilities:See AboveWorking hours: 10:30 AM - 8:00 PMSkills:Requirements:-High School diploma or GED required-3 months call center experience required-1 year of customer service experience OR a 2 year degree in criminal justice OR experience in financial services, fraud, investigations, or money laundering-Excellent verbal and decision making skills. -Excellent Microsoft Office SkillsEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has several openings for Fraud & Claims Specialists with our client, a regional bank. The Fraud & Claims Specialists will review and process client claims. Specialists take inbound calls from our customers who have issues with Online Banking transfers and assists with filing an inquiry or Online Claim. This position requires the ability to handle escalated customers in call center environment, and provide written correspondence to customers.The position requires exceptional customer service with strong investigative research skills while working with internal and external customers who suspect they have fraudulent, mis-posted, merchant disputes or other unusual activity on their accounts.Qualified applicants will have at least 3 months of call center experience and 1 year of customer service experience.Pay: $15/hourHours: Monday-Friday 11:30 a.m. -8:00 p.m. and 10:30 a.m. -7:00 p.m. pm Saturdays. (Employee chooses Tuesday, Wednesday or Thursday off)Responsibilities: -Listen to customer needs and recommending solutions-Work in a team environment-Navigate internal software on multiple computer screens-Review and process claims-Communicate with clients, claimants, team members, and company representatives-Provide supporting documentation to insurer-Maintain and manage filesResponsibilities:See AboveWorking hours: 10:30 AM - 8:00 PMSkills:Requirements:-High School diploma or GED required-3 months call center experience required-1 year of customer service experience OR a 2 year degree in criminal justice OR experience in financial services, fraud, investigations, or money laundering-Excellent verbal and decision making skills. -Excellent Microsoft Office SkillsEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Indianapolis, Indiana
      • Temp to Perm
      • $16.50 per hour
      • Various Shifts Available
      We are hiring Call Center Representatives that are currently working from home! Working Remote is temporary.Must be available for any shift between the hours of 8am-10pm.Pay is $16.50/hr.You will be assigned to one of the following shifts:1st Shift: 8:00 AM - 5:00 PM2nd Shift: 10:00 AM - 7:00 PM3rd Shift: 1:00 PM - 10:00 PMStable internet connection required and the ability to work remotely temporarily.Responsibilities:Provide excellent customer service to clients, internal and external business partners, and vendors, both over the phone and in writing, following the Perfect Client Experience model.Minimize risk through consistent and accurate application of Bank, investor, insurer and regulatory guidelines in relation to default processesProvide guidance and direction to assist clients in completing their Mortgage Assistance ApplicationNotify and educate clients of all Investor /Insurer programs available while informing of the decision process.Complete loan research and notations of the servicing file in Mortgage Servicing Platform (MSP) and auxiliary systems.Monitor and perform frequent follow-up with clients to ensure the best execution of the appropriate workout.Track, resolve and ensure appropriate handling of client complaints by properly logging them in the appropriate system, notating a detailed explanation of the issue and resolution, and correctly routing for reporting purposes.Enhance personal and professional growth through completion of mandatory training courses within the given timeframe, as well as voluntary training and education related to job function or areas of interest.Working hours: Various Shifts AvailableSkills:Strong analytical and organizational skills with great attention to detailAbility to grasp concepts quicklyFlexibility to adapt to frequently changing processes and proceduresDemonstrated proficiency in basic computer applications, such as Microsoft Office software productsUnderstanding of Call Center telephony and technologyCustomer focused interpersonal skillsAbility to multitask and prioritize issuesCommunication SkillsEducation:High SchoolExperience:1-4 yearsQualifications:Required:High School Diploma or GED EquivalentPreferred:Previous Mortgage Single Point of Contact ExperienceExperience in mortgage, banking, financial risk, audit or complianceKnowledge of basic collection, mortgage servicing and default servicing concepts If interested, Apply Today! Once you apply, call or text 317-843-2512 to get started ASAP!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are hiring Call Center Representatives that are currently working from home! Working Remote is temporary.Must be available for any shift between the hours of 8am-10pm.Pay is $16.50/hr.You will be assigned to one of the following shifts:1st Shift: 8:00 AM - 5:00 PM2nd Shift: 10:00 AM - 7:00 PM3rd Shift: 1:00 PM - 10:00 PMStable internet connection required and the ability to work remotely temporarily.Responsibilities:Provide excellent customer service to clients, internal and external business partners, and vendors, both over the phone and in writing, following the Perfect Client Experience model.Minimize risk through consistent and accurate application of Bank, investor, insurer and regulatory guidelines in relation to default processesProvide guidance and direction to assist clients in completing their Mortgage Assistance ApplicationNotify and educate clients of all Investor /Insurer programs available while informing of the decision process.Complete loan research and notations of the servicing file in Mortgage Servicing Platform (MSP) and auxiliary systems.Monitor and perform frequent follow-up with clients to ensure the best execution of the appropriate workout.Track, resolve and ensure appropriate handling of client complaints by properly logging them in the appropriate system, notating a detailed explanation of the issue and resolution, and correctly routing for reporting purposes.Enhance personal and professional growth through completion of mandatory training courses within the given timeframe, as well as voluntary training and education related to job function or areas of interest.Working hours: Various Shifts AvailableSkills:Strong analytical and organizational skills with great attention to detailAbility to grasp concepts quicklyFlexibility to adapt to frequently changing processes and proceduresDemonstrated proficiency in basic computer applications, such as Microsoft Office software productsUnderstanding of Call Center telephony and technologyCustomer focused interpersonal skillsAbility to multitask and prioritize issuesCommunication SkillsEducation:High SchoolExperience:1-4 yearsQualifications:Required:High School Diploma or GED EquivalentPreferred:Previous Mortgage Single Point of Contact ExperienceExperience in mortgage, banking, financial risk, audit or complianceKnowledge of basic collection, mortgage servicing and default servicing concepts If interested, Apply Today! Once you apply, call or text 317-843-2512 to get started ASAP!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Pensacola, Florida
      • Temporary
      • $16.50 per hour
      • 8:00 AM - 5:00 PM
      We are looking for an At Home Call Center Representative! The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.Responsibilities:Manage large amounts of inbound and outbound calls in a timely mannerFollow communication ???scripts??? when handling different topicsIdentify customers??? needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsWorking hours: 8:00 AM - 5:00 PMSkills:Previous experience in a customer support roleTrack record of over-achieving quotaStrong phone and verbal communication skills along with active listeningFamiliarity with CRM systems and practicesCustomer focus and adaptability to different personality typesAbility to multi-task, set priorities and manage time effectivelyHigh school degreeEducation:High SchoolExperience:1-4 yearsQualifications:Excellent verbal communication skills.Telephone skills.Friendly and pleasant manner.Data entry skills.Typing and word processing skills.Documentation skills.Active listening skills.Attention to detail. Apply now. Call us at 8504779915Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for an At Home Call Center Representative! The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.Responsibilities:Manage large amounts of inbound and outbound calls in a timely mannerFollow communication ???scripts??? when handling different topicsIdentify customers??? needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsWorking hours: 8:00 AM - 5:00 PMSkills:Previous experience in a customer support roleTrack record of over-achieving quotaStrong phone and verbal communication skills along with active listeningFamiliarity with CRM systems and practicesCustomer focus and adaptability to different personality typesAbility to multi-task, set priorities and manage time effectivelyHigh school degreeEducation:High SchoolExperience:1-4 yearsQualifications:Excellent verbal communication skills.Telephone skills.Friendly and pleasant manner.Data entry skills.Typing and word processing skills.Documentation skills.Active listening skills.Attention to detail. Apply now. Call us at 8504779915Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Columbus, Georgia
      • Temp to Perm
      • $15.50 - $16.00 per hour
      • 8:00 AM - 11:00 PM
      Spherion Staffing is currently seeking dynamic, energetic Call Center Representatives to join a reputable insurance company. This is a temporary opportunity with potential for permanent hire after 6 months. This position will begin in a remote model but may transition into on-site in Midland, GA.Responsibilities:Responsible for completing training program.Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutionsOperates a PC/image station to obtain and extract information; documents information, activities and changes in the databaseThoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information.Working hours: 8:00 AM - 11:00 PMSkills:Impeccable Customer Service SkillsTelephone EtiquetteAttention to DetailConflict Resolution40 WPMEducation:High SchoolExperience:1-4 yearsQualifications:Must have a minimum of 2 years consecutive experience within the same employer HS Diploma or equivalentMust pass the appropriate pre-employment assessmentMust pass background and drug screenOpen evening availability is a PLUS! All interested candidates are encouraged to apply at www.Spherion.com.PLEASE NO PHONE CALLS. Applications will be processed in the order in which they were received.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is currently seeking dynamic, energetic Call Center Representatives to join a reputable insurance company. This is a temporary opportunity with potential for permanent hire after 6 months. This position will begin in a remote model but may transition into on-site in Midland, GA.Responsibilities:Responsible for completing training program.Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutionsOperates a PC/image station to obtain and extract information; documents information, activities and changes in the databaseThoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information.Working hours: 8:00 AM - 11:00 PMSkills:Impeccable Customer Service SkillsTelephone EtiquetteAttention to DetailConflict Resolution40 WPMEducation:High SchoolExperience:1-4 yearsQualifications:Must have a minimum of 2 years consecutive experience within the same employer HS Diploma or equivalentMust pass the appropriate pre-employment assessmentMust pass background and drug screenOpen evening availability is a PLUS! All interested candidates are encouraged to apply at www.Spherion.com.PLEASE NO PHONE CALLS. Applications will be processed in the order in which they were received.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Livonia, Michigan
      • Temp to Perm
      • $14.69 per hour
      • 8:00 AM - 5:00 PM
      We have an exciting opportunity starting promptly starting on 09/14/2021 . We have partnered with a client from the state of Michigan in Livonia. They are looking for eager, hardworking individuals with 1 year of prior customer service experience. The job will require you to be able toResponsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:Must haves - High school diploma or GED - Reliable transportation - Must be able to work in office (not optional) - Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience - Up to date resume - Must be able type a minimum of 25 wpmEducation:High SchoolExperience:0-1 yearsQualifications:High School DiplomaPass Background check Please apply For immediate consideration please call 517-999-9060 for an over the phone interview We do have walk-ins Monday-Friday 9am-4pmSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We have an exciting opportunity starting promptly starting on 09/14/2021 . We have partnered with a client from the state of Michigan in Livonia. They are looking for eager, hardworking individuals with 1 year of prior customer service experience. The job will require you to be able toResponsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:Must haves - High school diploma or GED - Reliable transportation - Must be able to work in office (not optional) - Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience - Up to date resume - Must be able type a minimum of 25 wpmEducation:High SchoolExperience:0-1 yearsQualifications:High School DiplomaPass Background check Please apply For immediate consideration please call 517-999-9060 for an over the phone interview We do have walk-ins Monday-Friday 9am-4pmSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spokane, Washington
      • Temp to Perm
      • $15.00 per hour
      • 5:00 PM - 1:00 AM (Various Shifts Available)
      Spherion Staffing is looking for LOCAL Remote Customer Service Representative to assist with 3rd party Field Service Technicians. This position will work remotely from home with the equipment provided. This is an early morning shift position but will require training during the normal business hours for 2-3 weeks.Responsibilities:You will be taking inbound calls and emails to research orders and follow up with any combination of 3rd Party Service Techs, Customers or Managers to ensure the client's needs have been met. You will troubleshoot issues and provide excellent communication and follow up.Working hours: 5:00 PM - 1:00 AM (Various Shifts Available)Skills:* Superior oral communications skills on the telephone* Good written communication skills* Problem solving ability* Working knowledge of Microsoft Office* High School Diploma or equivalentEducation:High SchoolExperience:1-4 yearsQualifications:Minimum of 6 months of Customer Service experience. 1-2 years office experience.Internet Access at Home Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is looking for LOCAL Remote Customer Service Representative to assist with 3rd party Field Service Technicians. This position will work remotely from home with the equipment provided. This is an early morning shift position but will require training during the normal business hours for 2-3 weeks.Responsibilities:You will be taking inbound calls and emails to research orders and follow up with any combination of 3rd Party Service Techs, Customers or Managers to ensure the client's needs have been met. You will troubleshoot issues and provide excellent communication and follow up.Working hours: 5:00 PM - 1:00 AM (Various Shifts Available)Skills:* Superior oral communications skills on the telephone* Good written communication skills* Problem solving ability* Working knowledge of Microsoft Office* High School Diploma or equivalentEducation:High SchoolExperience:1-4 yearsQualifications:Minimum of 6 months of Customer Service experience. 1-2 years office experience.Internet Access at Home Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Livonia, Michigan
      • Temp to Perm
      • $14.62 per hour
      • 8:00 AM - 5:00 PM
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Salt Lake City, Utah
      • Permanent
      • $14.00 per hour
      • 7:00 AM - 7:00 PM (Various Shifts Available)
      ***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PM (Various Shifts Available)Skills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      ***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PM (Various Shifts Available)Skills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Livonia, Michigan
      • Temp to Perm
      • $14.62 per hour
      • 8:00 AM - 5:00 PM
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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