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    1 job found for Crm in Florida

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      • Rockledge, Florida
      • Permanent
      • $16.00 per hour
      • 8:00 AM - 5:00 PM
      As the Customer Service Representative, and First Point of Contact, your primary responsibility is to provide exceptional customer service in every interaction while assisting customers/potential customers with any issues, complaints, or inquiries. You will also be responsible for maintaining the customer database and overseeing invoicing and shipping proceduresResponsibilities:-Field all incoming calls promptly, identify customer questions, complaints, concerns, and overall needs, to assist or redirect customers to the right person/dept/team. -Processes quotes, changes existing orders, or creates new orders based on the Account Manager???s specifications and customer needs.-Responsible for updating and maintaining the CRM, QuoteWerks, Sales System, and a current log of tax-exempt customer certificates.-Facilitates as the Liaison with cross-functional teams (e.g., Sales, Marketing, Production, and Service Departments) to ensure customer satisfaction from the initial point of sale to receipt of the end product.-Creates and mails out customer statements, past due notices, and initiates collections calls per established and contractual terms.Working hours: 8:00 AM - 5:00 PMSkills:-Excellent verbal and written communication skills-Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) -Build sustainable relationships and trust with customer accounts through open and interactive communication and follow-through-The ability to evaluate, troubleshoot, and follow-up on customer issues with an aptitude for conflict resolution, problem-solving, and negotiation-Must be customer service oriented (empathetic, responsive, patient, and conscientious)-Ability to work independently and thrive in a fast-paced environment where change and ambiguity are prevalent.Education:High SchoolExperience:1-4 yearsQualifications:-3-5 years of prior customer service experience, preferably in a manufacturing or production environment.-High School diploma or GED (some college preferred) Please apply directly online or email your resume directly to the recruiter at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      As the Customer Service Representative, and First Point of Contact, your primary responsibility is to provide exceptional customer service in every interaction while assisting customers/potential customers with any issues, complaints, or inquiries. You will also be responsible for maintaining the customer database and overseeing invoicing and shipping proceduresResponsibilities:-Field all incoming calls promptly, identify customer questions, complaints, concerns, and overall needs, to assist or redirect customers to the right person/dept/team. -Processes quotes, changes existing orders, or creates new orders based on the Account Manager???s specifications and customer needs.-Responsible for updating and maintaining the CRM, QuoteWerks, Sales System, and a current log of tax-exempt customer certificates.-Facilitates as the Liaison with cross-functional teams (e.g., Sales, Marketing, Production, and Service Departments) to ensure customer satisfaction from the initial point of sale to receipt of the end product.-Creates and mails out customer statements, past due notices, and initiates collections calls per established and contractual terms.Working hours: 8:00 AM - 5:00 PMSkills:-Excellent verbal and written communication skills-Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) -Build sustainable relationships and trust with customer accounts through open and interactive communication and follow-through-The ability to evaluate, troubleshoot, and follow-up on customer issues with an aptitude for conflict resolution, problem-solving, and negotiation-Must be customer service oriented (empathetic, responsive, patient, and conscientious)-Ability to work independently and thrive in a fast-paced environment where change and ambiguity are prevalent.Education:High SchoolExperience:1-4 yearsQualifications:-3-5 years of prior customer service experience, preferably in a manufacturing or production environment.-High School diploma or GED (some college preferred) Please apply directly online or email your resume directly to the recruiter at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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