Sit in booth direct traffic as they come in with bulk trashResponsibilities:Direct incoming traffic to correct location.Make sure the bulk items are dumped correctlyWorking hours: 6:30 AM - 5:00 PMSkills:Have great customer serviceAble to direct individuals what dump area to go toEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma or equivalent1 yr of CSR experience Apply on line Spherion.com LubbockSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Sit in booth direct traffic as they come in with bulk trashResponsibilities:Direct incoming traffic to correct location.Make sure the bulk items are dumped correctlyWorking hours: 6:30 AM - 5:00 PMSkills:Have great customer serviceAble to direct individuals what dump area to go toEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma or equivalent1 yr of CSR experience Apply on line Spherion.com LubbockSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking to fill multiple direct hire Customer Service Representatives positions to take inbound calls regarding property and auto insurance. This position includes a $2,500 retention bonus!!You will provide customer service, review and update customer records on computerized data base. Eventually will learn ad add vehicles and driver's to policies. Resolve problems and refer to responsible parties. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!Position is located in office. Must work 5 Saturdays a year and a few holidays.Positions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls From Existing Customers* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 8:00 PM - 5:00 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening Apply online and follow up at 509-456-4944 to schedule a phone screen.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking to fill multiple direct hire Customer Service Representatives positions to take inbound calls regarding property and auto insurance. This position includes a $2,500 retention bonus!!You will provide customer service, review and update customer records on computerized data base. Eventually will learn ad add vehicles and driver's to policies. Resolve problems and refer to responsible parties. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!Position is located in office. Must work 5 Saturdays a year and a few holidays.Positions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls From Existing Customers* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 8:00 PM - 5:00 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening Apply online and follow up at 509-456-4944 to schedule a phone screen.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The Customer Service Representative (CSR) is a member of the company's commercial team and acts as the liaison between our customers, sales team, and the operations (manufacturing, quality, production planning etc.) group. The CSR resides in the manufacturing plant and works directly with the Sales and Operations team members to address any matters pertaining to the implementation, management, execution and delivery of our products and services to our customers. This position also assists and shares many tasks in the supporting of the office, and production areas, by helping with many tasks within the facility.Responsibilities:Responsibilities and Duties (These include but are not limited to)Customer Relations:Order Entry??? Assist with entry of customer orders into the system.??? Submit Order Acknowledgement in a timely manner (24 hours of receipt (unless there arespecial circumstances ??? i.e. custom preform order).Order Management??? Assist with the communication of any special raw material requirements (i.e. color, newpreforms, etc.).??? Review all orders for timeliness of scheduling, completion, and shipping.??? Confirm accuracy of shipping documentation with customer purchase order and orderacknowledgement.??? Timely communication of order delay or any other supply issues.Order Management (Cont???d)??? Maintain accurate and updated customer information in IQ.??? Maintain and provide accurate and updated customer pricing.??? Manage any sample requests (sample request template, shipping etc.).??? Respond to quotations for stock bottles.??? Deliver information pertaining to our stock bottle program (pack out, pallet/TL quantities etc.).??? Review and communicate inventory levels with the customers??? Register any customer quality issues and communicate the process with the customer; followup on Closed complaints.??? Assist and address any A/R issues.??? Assist and address any slow/obsolete inventory issues.??? Arrange freight including invoice prep and pick ticket generation.Sales Support??? Implement new customer set up (including BOM et al).??? Properly qualify and manage phone and web site inquiries.??? Assist with New Product development projects (drawing/mold PO???s, tooling invoices etc.)??? Establish/maintain professional customer relationships/communication.??? Provide new stock bottle quotations.??? Prepare purchase orders and invoices for customer drawings/new molds.Office Duties??? Answer/direct incoming phone calls.??? Greet visitors/allow entrance per Company policies.??? Process and prepare AP mailing on a daily/weekly basis to corporate??? Completing/Maintaining inventory tags for production materials/file when completed.??? Maintain/Ordering of some office/plant supplies.??? Keep office area/employee lunchroom stocked with supplies daily.??? Send UPS/FedEx packages as requested.Working hours: 8:00 AM - 5:00 PMSkills:The CSR should possess and exhibit following characteristics:- Travel to customer location (within and out of state)- Overtime in special circumstances (Mornings, Evenings and Weekends)- Independently motivated- A pleasant and engaging personality- Detail orientation- Ability to multi-task- Good time management skills- Ability to prioritize- Strong organization skills- Be a team player- Demonstrate Microsoft Office 365 proficiency- Be a customer advocate (check and balance with Ops/Production)Education:High SchoolExperience:1-4 yearsQualifications:??? Associates Degree required, Bachelors degree preferred.??? Plus, 3 to 5 years of experience in the manufacturing industry. Please call the office to schedule an interview 301-739-6900Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The Customer Service Representative (CSR) is a member of the company's commercial team and acts as the liaison between our customers, sales team, and the operations (manufacturing, quality, production planning etc.) group. The CSR resides in the manufacturing plant and works directly with the Sales and Operations team members to address any matters pertaining to the implementation, management, execution and delivery of our products and services to our customers. This position also assists and shares many tasks in the supporting of the office, and production areas, by helping with many tasks within the facility.Responsibilities:Responsibilities and Duties (These include but are not limited to)Customer Relations:Order Entry??? Assist with entry of customer orders into the system.??? Submit Order Acknowledgement in a timely manner (24 hours of receipt (unless there arespecial circumstances ??? i.e. custom preform order).Order Management??? Assist with the communication of any special raw material requirements (i.e. color, newpreforms, etc.).??? Review all orders for timeliness of scheduling, completion, and shipping.??? Confirm accuracy of shipping documentation with customer purchase order and orderacknowledgement.??? Timely communication of order delay or any other supply issues.Order Management (Cont???d)??? Maintain accurate and updated customer information in IQ.??? Maintain and provide accurate and updated customer pricing.??? Manage any sample requests (sample request template, shipping etc.).??? Respond to quotations for stock bottles.??? Deliver information pertaining to our stock bottle program (pack out, pallet/TL quantities etc.).??? Review and communicate inventory levels with the customers??? Register any customer quality issues and communicate the process with the customer; followup on Closed complaints.??? Assist and address any A/R issues.??? Assist and address any slow/obsolete inventory issues.??? Arrange freight including invoice prep and pick ticket generation.Sales Support??? Implement new customer set up (including BOM et al).??? Properly qualify and manage phone and web site inquiries.??? Assist with New Product development projects (drawing/mold PO???s, tooling invoices etc.)??? Establish/maintain professional customer relationships/communication.??? Provide new stock bottle quotations.??? Prepare purchase orders and invoices for customer drawings/new molds.Office Duties??? Answer/direct incoming phone calls.??? Greet visitors/allow entrance per Company policies.??? Process and prepare AP mailing on a daily/weekly basis to corporate??? Completing/Maintaining inventory tags for production materials/file when completed.??? Maintain/Ordering of some office/plant supplies.??? Keep office area/employee lunchroom stocked with supplies daily.??? Send UPS/FedEx packages as requested.Working hours: 8:00 AM - 5:00 PMSkills:The CSR should possess and exhibit following characteristics:- Travel to customer location (within and out of state)- Overtime in special circumstances (Mornings, Evenings and Weekends)- Independently motivated- A pleasant and engaging personality- Detail orientation- Ability to multi-task- Good time management skills- Ability to prioritize- Strong organization skills- Be a team player- Demonstrate Microsoft Office 365 proficiency- Be a customer advocate (check and balance with Ops/Production)Education:High SchoolExperience:1-4 yearsQualifications:??? Associates Degree required, Bachelors degree preferred.??? Plus, 3 to 5 years of experience in the manufacturing industry. Please call the office to schedule an interview 301-739-6900Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking for Customer Service Representatives to take inbound calls from existing clients regarding property and auto insurance. These are Direct Hire Positions with $2,500 RETENTION BONUS!!You will provide customer service, review and update customer records on computerized data base. Eventually will learn ad add vehicles and driver's to policies. Resolve problems and refer to responsible parties. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one! Retention bonus is $1,250 after 3 months and an additional $1,250 after 6 months.$37,500 annual to start plus 15% shift differential, 2pm - 9:30pm, Thur - MonPositions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 2:00 PM - 9:30 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening Apply online and follow up at 509-456-4944 to schedule a phone screen.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking for Customer Service Representatives to take inbound calls from existing clients regarding property and auto insurance. These are Direct Hire Positions with $2,500 RETENTION BONUS!!You will provide customer service, review and update customer records on computerized data base. Eventually will learn ad add vehicles and driver's to policies. Resolve problems and refer to responsible parties. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one! Retention bonus is $1,250 after 3 months and an additional $1,250 after 6 months.$37,500 annual to start plus 15% shift differential, 2pm - 9:30pm, Thur - MonPositions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 2:00 PM - 9:30 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening Apply online and follow up at 509-456-4944 to schedule a phone screen.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Are you a detail-oriented, self-motivated individual? Do you know the process of producing Print, Promotional products, and apparel? This is the opportunity for you. Our client in Frederick, MD is the place for you. Our client, is a leader providing customized print and branding to many local and national brands. Our client is looking to expand its current team and add an additional CSR to the team. The position provides plenty of growth opportunities..Responsibilities:.Working hours: 9:00 AM - 5:00 PM (Various Shifts Available)Skills:Knowledge of producing Print from stationary and direct mail to wide formatKnowledge of Apparel and apparel decorationKnowledge of Promotional productsWorking knowledge of Microsoft Excel, word and outlookKnowledge of SAGE platform a plusEducation:High SchoolExperience:1-4 yearsQualifications:3+ years experience in the Print, promotional product and apparel industry Call 301-694-7700Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Are you a detail-oriented, self-motivated individual? Do you know the process of producing Print, Promotional products, and apparel? This is the opportunity for you. Our client in Frederick, MD is the place for you. Our client, is a leader providing customized print and branding to many local and national brands. Our client is looking to expand its current team and add an additional CSR to the team. The position provides plenty of growth opportunities..Responsibilities:.Working hours: 9:00 AM - 5:00 PM (Various Shifts Available)Skills:Knowledge of producing Print from stationary and direct mail to wide formatKnowledge of Apparel and apparel decorationKnowledge of Promotional productsWorking knowledge of Microsoft Excel, word and outlookKnowledge of SAGE platform a plusEducation:High SchoolExperience:1-4 yearsQualifications:3+ years experience in the Print, promotional product and apparel industry Call 301-694-7700Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is hiring entry-level CSRs in Luzerne county and surrounding counties. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person-Collect and enters orders for new or additional products or services-Field customer questions and complaints -Maintain customer accounts and recordsWorking hours: Various Shifts AvailableSkills:-Excellent communication and listening skills-Able to work in a fast paced environment-Detail oriented and organizedEducation:High SchoolExperience:0-1 yearsQualifications:-At least 1 year customer service experience-Proficient on computers and technology-Type 50+ WPM Once you complete this application, text "CSR" to (717-524-5248or next steps. We can't wait for you to join our team!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is hiring entry-level CSRs in Luzerne county and surrounding counties. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person-Collect and enters orders for new or additional products or services-Field customer questions and complaints -Maintain customer accounts and recordsWorking hours: Various Shifts AvailableSkills:-Excellent communication and listening skills-Able to work in a fast paced environment-Detail oriented and organizedEducation:High SchoolExperience:0-1 yearsQualifications:-At least 1 year customer service experience-Proficient on computers and technology-Type 50+ WPM Once you complete this application, text "CSR" to (717-524-5248or next steps. We can't wait for you to join our team!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is hiring entry-level CSRs in Allentown, Bethlehem + Easton. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person-Collect and enters orders for new or additional products or services-Field customer questions and complaints -Maintain customer accounts and recordsWorking hours: Various Shifts AvailableSkills:-Excellent communication and listening skills-Able to work in a fast paced environment-Detail oriented and organizedEducation:High SchoolExperience:0-1 yearsQualifications:-At least 1 year customer service experience-Proficient on computers and technology-Type 50+ WPM Once you complete this application, text "CSR" to (610-954-9100) for next steps. We can?t wait for you to join our team!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is hiring entry-level CSRs in Allentown, Bethlehem + Easton. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person-Collect and enters orders for new or additional products or services-Field customer questions and complaints -Maintain customer accounts and recordsWorking hours: Various Shifts AvailableSkills:-Excellent communication and listening skills-Able to work in a fast paced environment-Detail oriented and organizedEducation:High SchoolExperience:0-1 yearsQualifications:-At least 1 year customer service experience-Proficient on computers and technology-Type 50+ WPM Once you complete this application, text "CSR" to (610-954-9100) for next steps. We can?t wait for you to join our team!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is hiring entry-level call center reps/CSRs in Lackawanna + Luzerne counties. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person-Collect and enters orders for new or additional products or services-Field customer questions and complaints -Maintain customer accounts and recordsWorking hours: Various Shifts AvailableSkills:-Excellent communication and listening skills-Able to work in a fast paced environment-Detail oriented and organizedEducation:High SchoolExperience:0-1 yearsQualifications:-At least 1 year customer service experience-Proficient on computers and technology-Type 50+ WPM Once you complete this application, text "CSR" to (570-342-2000) for next steps. We can?t wait for you to join our team!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is hiring entry-level call center reps/CSRs in Lackawanna + Luzerne counties. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person-Collect and enters orders for new or additional products or services-Field customer questions and complaints -Maintain customer accounts and recordsWorking hours: Various Shifts AvailableSkills:-Excellent communication and listening skills-Able to work in a fast paced environment-Detail oriented and organizedEducation:High SchoolExperience:0-1 yearsQualifications:-At least 1 year customer service experience-Proficient on computers and technology-Type 50+ WPM Once you complete this application, text "CSR" to (570-342-2000) for next steps. We can?t wait for you to join our team!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion, is currently recruiting for a temporary a Customer Service Rep who is looking to work from the comfort of their home. This is a temporary position that goes until 12/31/2021 with possible extension.This is a fully remote position doing Claims Customer Service in a VERY BUSY call center setting , for Unemployment Claims thru our client Maximus. Patience and empathy will be needed for these interactions as wait times can be long for the end user and they just need to know you are there to help. In addition, training can be rather rushed so we are looking for individuals who are tech savvy and resourceful.SCHEDULE IS KEY: See Availability needed based off of your time zone. The schedules will be created within these availabilities so you must be open to the FULL availability within the shift. Again, need open availability and your 40 hour work week scheduled will be within the availability below. You will not be able to pick your shifts.PST: Available Monday - Friday 8am - 8pmMST: Available Monday - Friday 9am - 9pmCST: Available Monday - Friday 10am - 10pmEST: Available Monday - Friday 11am - 11pmResponsibilities:This is Tier 1 style Contact Center. We handle issues like:-Unlocking accounts-Identifying and correcting errors on claimant accounts-Demographic updates-Issues with websiteIn addition this individual will:- Reviews and submits applications for federal financial or disability benefits for children/adults in custody ofgovernment social services agencies- Reviews applications denied and gathers documentation to determine if a reconsideration appeal isappropriate- Ensures case notes are updated with project timelines and with a high level of accuracy- Recognizes operational improvements and makes suggestions to management- Performs timely and regular follow up with the appropriate government program- Performs other duties as assigned by managementWorking hours: 10:00 AM - 10:00 PMSkills:- HS diploma with 2 - 4 years of experience. May have additional training or education in area ofspecialization- Proficient with MS Office- Ability to communicate effectively and professionally, verbally and in writing, to all segments of thepopulation- Excellent organizational skills- Ability to self-start and take ownership of processes- Ability to work independently as well as with community groups, social workers and the public- Associate's or Bachelor's degree preferredEducation:High SchoolExperience:1-4 yearsQualifications:To qualify for this opportunity you would need to have your own computer/headset. You must have the administrator rights to your computer, so no school/work issued computers as Maximus will not be able to add the required software needed to perform the job. Your computer must also meet the following internet requirements. If you are unsure, run a google speed test to see if your equipment meets the requirements. https://projectstream.google.com/speedtest1. Home interneta. Minimum Requirement: 20/50 Mbps download speed (50 if more than 1 person in the household is accessing at the same time); 5Mbps upload2. PC Memory: Minimum: RAM Memory: 4 GB of RAM, Preferred: 8 GB RAM preferred3. PC Hard Drive Storage: Minimum 64 GB HD4. PC Operating System: Minimum Windows 10 preferred, Windows 7 will work5. Any normal headphone you would plug into your computer6. WEB CAM IS REQUIRED SO YOU CAN PARTAKE IN THE ZOOM CONFERENCES FOR TRAINING If you are a customer service agent who likes to work from home, has their own computer set-up that meets the minimum qualifications of the tech specs of this role, and has the full availability to work the schedule...then this could be a position
Spherion, is currently recruiting for a temporary a Customer Service Rep who is looking to work from the comfort of their home. This is a temporary position that goes until 12/31/2021 with possible extension.This is a fully remote position doing Claims Customer Service in a VERY BUSY call center setting , for Unemployment Claims thru our client Maximus. Patience and empathy will be needed for these interactions as wait times can be long for the end user and they just need to know you are there to help. In addition, training can be rather rushed so we are looking for individuals who are tech savvy and resourceful.SCHEDULE IS KEY: See Availability needed based off of your time zone. The schedules will be created within these availabilities so you must be open to the FULL availability within the shift. Again, need open availability and your 40 hour work week scheduled will be within the availability below. You will not be able to pick your shifts.PST: Available Monday - Friday 8am - 8pmMST: Available Monday - Friday 9am - 9pmCST: Available Monday - Friday 10am - 10pmEST: Available Monday - Friday 11am - 11pmResponsibilities:This is Tier 1 style Contact Center. We handle issues like:-Unlocking accounts-Identifying and correcting errors on claimant accounts-Demographic updates-Issues with websiteIn addition this individual will:- Reviews and submits applications for federal financial or disability benefits for children/adults in custody ofgovernment social services agencies- Reviews applications denied and gathers documentation to determine if a reconsideration appeal isappropriate- Ensures case notes are updated with project timelines and with a high level of accuracy- Recognizes operational improvements and makes suggestions to management- Performs timely and regular follow up with the appropriate government program- Performs other duties as assigned by managementWorking hours: 10:00 AM - 10:00 PMSkills:- HS diploma with 2 - 4 years of experience. May have additional training or education in area ofspecialization- Proficient with MS Office- Ability to communicate effectively and professionally, verbally and in writing, to all segments of thepopulation- Excellent organizational skills- Ability to self-start and take ownership of processes- Ability to work independently as well as with community groups, social workers and the public- Associate's or Bachelor's degree preferredEducation:High SchoolExperience:1-4 yearsQualifications:To qualify for this opportunity you would need to have your own computer/headset. You must have the administrator rights to your computer, so no school/work issued computers as Maximus will not be able to add the required software needed to perform the job. Your computer must also meet the following internet requirements. If you are unsure, run a google speed test to see if your equipment meets the requirements. https://projectstream.google.com/speedtest1. Home interneta. Minimum Requirement: 20/50 Mbps download speed (50 if more than 1 person in the household is accessing at the same time); 5Mbps upload2. PC Memory: Minimum: RAM Memory: 4 GB of RAM, Preferred: 8 GB RAM preferred3. PC Hard Drive Storage: Minimum 64 GB HD4. PC Operating System: Minimum Windows 10 preferred, Windows 7 will work5. Any normal headphone you would plug into your computer6. WEB CAM IS REQUIRED SO YOU CAN PARTAKE IN THE ZOOM CONFERENCES FOR TRAINING If you are a customer service agent who likes to work from home, has their own computer set-up that meets the minimum qualifications of the tech specs of this role, and has the full availability to work the schedule...then this could be a position
Spherion is seeking candidates for a Commercial Lines Customer Service Representative! Our client's team has over 100 years of combined industry knowledge!!Our perfect candidate is outgoing, friendly, compassionate, and highly motivated. He or she is also focused, adaptable, trainable, and wants to make an impact on people's lives and community. The Commercial Lines CSR will work with a team including other customer service representatives and agency producers to assist our clients with day-to-day service needs to the quality and service standards developed by the company.-Alabama Insurance license is required for this position.-The Commercial Lines CSR must maintain a professional relationship with carrier representatives, agency principals, producers, and other staff members.-The position requires attention to detail and ability to maintain concise records in the Applied agency management system.Responsibilities:-Work as an efficient team member with agency Producer to provide service to clients.-Provides technical support to producers to benefit clients and to reach producer and agency???s strategic business goals.-Prepares proposals and completes application in coordination with producers; submits applications to eligible and appropriate carriers; obtains client signatures on applications; follows up to ensure timely receipt of quotations and policies.-Attends to clients??? needs by producing binders, certificates, policies, endorsements, and other related items; verifies their accuracy using established agency checklist.-Prepares summaries of insurance, schedules, and proposals as needed for account review.-Re-markets renewals, contacts clients, creates renewal proposals, and handles other renewal activities in coordination with the producers. -Renews policies following agency standards; verifies each renewal???s accuracy; ensures that all renewals are processed.-Reviews audits of policies; verifies accuracy and facilitates corrections, as needed, between client and carrier.-Maintains and updates files in agency management system.-Verifies policy and change information, facilitating corrections when necessary.-Processes incoming email and mail requests, responding promptly and appropriately.-Determines reasons for requests for cancellations; acts to save accounts; notifies producers according to agency standardWorking hours: 8:00 AM - 5:00 PMSkills:-Active Property and Casualty License.-College education or equivalent insurance experience.-Ability to communicate orally and in writing with others to explain complex issues. Ability to receive and interpret complex information and respond appropriately.-Ability to understand written and oral communication and interpret abstract information.-Full knowledge of insurance products and usages.-Thorough, detail-oriented to manage multiple clients, tasks and requests.-Adequate knowledge of rating procedures, overages, and industry operations to effectively manage, maintain, and write assigned client and prospect lists.-Knowledge of insurance markets and reference to markets.-Knowledge of insurance rating and underwriting procedures.-Ability to carry out complex tasks with many concrete and abstract variables.-Ability to utilize computer programs and understand functionality.-Professional, committed, and self-motivated with the ability to focus on daily tasks.-Proficient with Microsoft Office - Outlook, Word, ExcelEducation:High SchoolExperience:1-4 yearsQualifications:- Demonstrates proficient use of soft skills, including active listening, independent problem solving and responding appropriately.- Navigates between multiple screens, databases and complex data entry applications.- Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.- Maintains expected performance levels.- Acts as a team player committed to growth and development. If you are looking for a great career to work for a stable company this is the opportunity for you! Fill out an application at Spherion.com.Email Resumes to: karamoncrief@spherion.comSpherion has helped thousands of people just like you find work happiness!Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.No one works harder for you than Spherion.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is seeking candidates for a Commercial Lines Customer Service Representative! Our client's team has over 100 years of combined industry knowledge!!Our perfect candidate is outgoing, friendly, compassionate, and highly motivated. He or she is also focused, adaptable, trainable, and wants to make an impact on people's lives and community. The Commercial Lines CSR will work with a team including other customer service representatives and agency producers to assist our clients with day-to-day service needs to the quality and service standards developed by the company.-Alabama Insurance license is required for this position.-The Commercial Lines CSR must maintain a professional relationship with carrier representatives, agency principals, producers, and other staff members.-The position requires attention to detail and ability to maintain concise records in the Applied agency management system.Responsibilities:-Work as an efficient team member with agency Producer to provide service to clients.-Provides technical support to producers to benefit clients and to reach producer and agency???s strategic business goals.-Prepares proposals and completes application in coordination with producers; submits applications to eligible and appropriate carriers; obtains client signatures on applications; follows up to ensure timely receipt of quotations and policies.-Attends to clients??? needs by producing binders, certificates, policies, endorsements, and other related items; verifies their accuracy using established agency checklist.-Prepares summaries of insurance, schedules, and proposals as needed for account review.-Re-markets renewals, contacts clients, creates renewal proposals, and handles other renewal activities in coordination with the producers. -Renews policies following agency standards; verifies each renewal???s accuracy; ensures that all renewals are processed.-Reviews audits of policies; verifies accuracy and facilitates corrections, as needed, between client and carrier.-Maintains and updates files in agency management system.-Verifies policy and change information, facilitating corrections when necessary.-Processes incoming email and mail requests, responding promptly and appropriately.-Determines reasons for requests for cancellations; acts to save accounts; notifies producers according to agency standardWorking hours: 8:00 AM - 5:00 PMSkills:-Active Property and Casualty License.-College education or equivalent insurance experience.-Ability to communicate orally and in writing with others to explain complex issues. Ability to receive and interpret complex information and respond appropriately.-Ability to understand written and oral communication and interpret abstract information.-Full knowledge of insurance products and usages.-Thorough, detail-oriented to manage multiple clients, tasks and requests.-Adequate knowledge of rating procedures, overages, and industry operations to effectively manage, maintain, and write assigned client and prospect lists.-Knowledge of insurance markets and reference to markets.-Knowledge of insurance rating and underwriting procedures.-Ability to carry out complex tasks with many concrete and abstract variables.-Ability to utilize computer programs and understand functionality.-Professional, committed, and self-motivated with the ability to focus on daily tasks.-Proficient with Microsoft Office - Outlook, Word, ExcelEducation:High SchoolExperience:1-4 yearsQualifications:- Demonstrates proficient use of soft skills, including active listening, independent problem solving and responding appropriately.- Navigates between multiple screens, databases and complex data entry applications.- Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.- Maintains expected performance levels.- Acts as a team player committed to growth and development. If you are looking for a great career to work for a stable company this is the opportunity for you! Fill out an application at Spherion.com.Email Resumes to: karamoncrief@spherion.comSpherion has helped thousands of people just like you find work happiness!Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.No one works harder for you than Spherion.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The Commercial Lines CSR will work with a team including other customer service representatives and agency producers to assist our clients with day-to-day service needs to the quality and service standards developed by the company.Responsibilities:-Work as an efficient team member with agency Producer to provide service to clients.-Provides technical support to producers to benefit clients and to reach producer and agency?s strategic business goals.-Prepares proposals and completes application in coordination with producers; submits applications to eligible and appropriate carriers; obtains client signatures on applications; follows up to ensure timely receipt of quotations and policies.-Attends to clients needs by producing binders, certificates, policies, endorsements, and other related items; verifies their accuracy using established agency checklist.-Prepares summaries of insurance, schedules, and proposals as needed for account review.-Re-markets renewals, contacts clients, creates renewal proposals, and handles other renewal activities in coordination with the producers. - Renews policies following agency standards; verifies each renewals accuracy; ensures that all renewals are processed.- Reviews audits of policies; verifies accuracy and facilitates corrections, as needed, between client and carrier.- Maintains and updates files in agency management system.- Verifies policy and change information, facilitating corrections when necessary.- Processes incoming email and mail requests, responding promptly and appropriately.- Determines reasons for requests for cancellations; acts to save accounts; notifies producers according to agency standardWorking hours: 8:00 AM - 5:00 PMSkills:- Adequate knowledge of rating procedures, overages, and industry operations to effectively manage, maintain, and write assigned client and prospect lists.- Knowledge of insurance markets and reference to markets.- Knowledge of insurance rating and underwriting procedures.- Ability to carry out complex tasks with many concrete and abstract variables.- Ability to utilize computer programs and understand functionality.- Professional, committed, and self-motivated with the ability to focus on daily tasks.- Proficient with Microsoft Office - Outlook, Word, Excel- Demonstrates proficient use of soft skills, including active listening, independent problem solving and responding appropriately.- Navigates between multiple screens, databases and complex data entry applications.- Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.- Maintains expected performance levels.- Acts as a team player committed to growth and development.Education:High SchoolExperience:4-7 yearsQualifications:- College education or equivalent insurance experience.- Ability to communicate orally and in writing with others to explain complex issues. Ability to receive and interpret complex information and respond appropriately.- Ability to understand written and oral communication and interpret abstract information.- Full knowledge of insurance products and usages.- Thorough, detail-oriented to manage multiple clients, tasks and requests. Apply today and find a job YOU will love!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The Commercial Lines CSR will work with a team including other customer service representatives and agency producers to assist our clients with day-to-day service needs to the quality and service standards developed by the company.Responsibilities:-Work as an efficient team member with agency Producer to provide service to clients.-Provides technical support to producers to benefit clients and to reach producer and agency?s strategic business goals.-Prepares proposals and completes application in coordination with producers; submits applications to eligible and appropriate carriers; obtains client signatures on applications; follows up to ensure timely receipt of quotations and policies.-Attends to clients needs by producing binders, certificates, policies, endorsements, and other related items; verifies their accuracy using established agency checklist.-Prepares summaries of insurance, schedules, and proposals as needed for account review.-Re-markets renewals, contacts clients, creates renewal proposals, and handles other renewal activities in coordination with the producers. - Renews policies following agency standards; verifies each renewals accuracy; ensures that all renewals are processed.- Reviews audits of policies; verifies accuracy and facilitates corrections, as needed, between client and carrier.- Maintains and updates files in agency management system.- Verifies policy and change information, facilitating corrections when necessary.- Processes incoming email and mail requests, responding promptly and appropriately.- Determines reasons for requests for cancellations; acts to save accounts; notifies producers according to agency standardWorking hours: 8:00 AM - 5:00 PMSkills:- Adequate knowledge of rating procedures, overages, and industry operations to effectively manage, maintain, and write assigned client and prospect lists.- Knowledge of insurance markets and reference to markets.- Knowledge of insurance rating and underwriting procedures.- Ability to carry out complex tasks with many concrete and abstract variables.- Ability to utilize computer programs and understand functionality.- Professional, committed, and self-motivated with the ability to focus on daily tasks.- Proficient with Microsoft Office - Outlook, Word, Excel- Demonstrates proficient use of soft skills, including active listening, independent problem solving and responding appropriately.- Navigates between multiple screens, databases and complex data entry applications.- Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.- Maintains expected performance levels.- Acts as a team player committed to growth and development.Education:High SchoolExperience:4-7 yearsQualifications:- College education or equivalent insurance experience.- Ability to communicate orally and in writing with others to explain complex issues. Ability to receive and interpret complex information and respond appropriately.- Ability to understand written and oral communication and interpret abstract information.- Full knowledge of insurance products and usages.- Thorough, detail-oriented to manage multiple clients, tasks and requests. Apply today and find a job YOU will love!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking for Customer Service Representatives to take inbound calls regarding property and auto insurance. These are Direct Hire Positions with $2,500 RETENTION BONUS!!You will provide customer service, review and update customer records on computerized data base. Eventually will learn ad add vehicles and driver's to policies. Resolve problems and refer to responsible parties. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!$37,500 annual to start plus 15% shift differential, 2pm - 9:30pm, Thur - MonPositions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 2:00 PM - 9:30 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening Apply online and follow up at 509-456-4944 to schedule a phone screen.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking for Customer Service Representatives to take inbound calls regarding property and auto insurance. These are Direct Hire Positions with $2,500 RETENTION BONUS!!You will provide customer service, review and update customer records on computerized data base. Eventually will learn ad add vehicles and driver's to policies. Resolve problems and refer to responsible parties. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!$37,500 annual to start plus 15% shift differential, 2pm - 9:30pm, Thur - MonPositions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 2:00 PM - 9:30 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening Apply online and follow up at 509-456-4944 to schedule a phone screen.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.