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        • Mulberry, Florida
        • Temporary
        • $13.00 - $13.50 per hour
        • 9:00 AM - 7:00 PM
        Spherion Staffing is looking for Customer Care Representatives for a well-established company in the Polk County area!Shift: Monday - Saturday 9:00am - 7:00pm (MUST have full flexibility to work days/hours/shifts within the department operating hours)Responsibilities:- Respond to customer inquiries via chat, email, and calls- Maintain up-to-date product and company knowledge- Gather facts regarding customer concerns and find solutions to resolve issues- Work with multiple departments to solve issues for customers- Work with other departments and vendors to resolve the customers complaints- Maintain accurate call records of all activitiesWorking hours: 9:00 AM - 7:00 PMSkills:Ability to communicate effectively with staff and vendors through written communication; gather information and make decisions; work under pressure in a detailed, organized, and professional manner.Ability to sit for long periods of time, speak, and type (computer / analysis work, etc.)Strong customer service, professional telephone etiquette, problem solving and decision making abilitiesEffective time management skills and the ability to multi-taskBilingual (English/Spanish) preferredHigh school diploma. Associate degree a plusMinimum of 1 year sales or customer service experienceBasic computer skills in Microsoft Office applications Assessments required - (Word, Excel,General Typing)Bilingual (English/Spanish) preferredEducation:High SchoolExperience:1-4 yearsQualifications:High school diploma. Associate degree a plusMinimum of 1 year sales or customer service experienceBasic computer skills in Microsoft Office applications Assessments required - (Word, Excel,General Typing)Bilingual (English/Spanish) preferred **Employer conducts computer assessment testing, pre-employment drug screening and national background check.**Submit your resume today!You can also text "CARE" at 863-667-0800 and a recruiter can respond to you immediately.Feel free to join us at our Open House every Tuesdays from 9a-11a and Thursdays 1p-3pSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Spherion Staffing is looking for Customer Care Representatives for a well-established company in the Polk County area!Shift: Monday - Saturday 9:00am - 7:00pm (MUST have full flexibility to work days/hours/shifts within the department operating hours)Responsibilities:- Respond to customer inquiries via chat, email, and calls- Maintain up-to-date product and company knowledge- Gather facts regarding customer concerns and find solutions to resolve issues- Work with multiple departments to solve issues for customers- Work with other departments and vendors to resolve the customers complaints- Maintain accurate call records of all activitiesWorking hours: 9:00 AM - 7:00 PMSkills:Ability to communicate effectively with staff and vendors through written communication; gather information and make decisions; work under pressure in a detailed, organized, and professional manner.Ability to sit for long periods of time, speak, and type (computer / analysis work, etc.)Strong customer service, professional telephone etiquette, problem solving and decision making abilitiesEffective time management skills and the ability to multi-taskBilingual (English/Spanish) preferredHigh school diploma. Associate degree a plusMinimum of 1 year sales or customer service experienceBasic computer skills in Microsoft Office applications Assessments required - (Word, Excel,General Typing)Bilingual (English/Spanish) preferredEducation:High SchoolExperience:1-4 yearsQualifications:High school diploma. Associate degree a plusMinimum of 1 year sales or customer service experienceBasic computer skills in Microsoft Office applications Assessments required - (Word, Excel,General Typing)Bilingual (English/Spanish) preferred **Employer conducts computer assessment testing, pre-employment drug screening and national background check.**Submit your resume today!You can also text "CARE" at 863-667-0800 and a recruiter can respond to you immediately.Feel free to join us at our Open House every Tuesdays from 9a-11a and Thursdays 1p-3pSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Kalispell, Montana
        • Temp to Perm
        • $14.50 per hour
        • 8:00 AM - 4:00 PM
        Local Company is seeking a Yard Attendant. Position is on a seasonal basis but could go longer depending on the need. This position is responsible for receiving, inspecting, and cleaning equipment once it is returned.Responsibilities:-Inspects machines and all attachments upon customer return for damage. Records fuel added and completes the check in process within 24 hours of the machines return.-Completes operational inspection of all returned rental machines within 24 hours of machine being returned.-Assists in coordination of shipping and receiving parts and equipment to other stores.-Maintain consistent daily communication with the Rental Coordinator to assist with immediate customer and business related needs.-Actively engage with customers when they are in the yard. Provide them with PPE if needed and ensure they receive a thorough walk-around and familiarization of the machine they are renting.-Maintain yard cleanliness and organization-Steam cleans equipment and attachments on request; keeps steam-cleaning area clean and free of all debris.-Adheres to all customer care standards.-Adheres to all applicable safety policies, procedures and standards.Working hours: 8:00 AM - 4:00 PMSkills:-Knowledge and use of Microsoft computer products or other comparable systems preferred. -Knowledge and use of usage and operation of light construction equipment. -Ability to develop and maintain effective working relationships with others.-Ability to work overtime with minimum notice required. -Consistent attendance.Education:High SchoolExperience:1-4 yearsQualifications:-High school diploma or General Education Degree (GED).-Associates Degree or certificate from an accredited vocational school preferred. -Previous industry experience such as heavy equipment or construction preferred. -Proven customer service skills.-Excellent driving record and valid driver's license required-Ability to lift up to 50 lbs Apply online today at www.spherion.com/kalispellSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Local Company is seeking a Yard Attendant. Position is on a seasonal basis but could go longer depending on the need. This position is responsible for receiving, inspecting, and cleaning equipment once it is returned.Responsibilities:-Inspects machines and all attachments upon customer return for damage. Records fuel added and completes the check in process within 24 hours of the machines return.-Completes operational inspection of all returned rental machines within 24 hours of machine being returned.-Assists in coordination of shipping and receiving parts and equipment to other stores.-Maintain consistent daily communication with the Rental Coordinator to assist with immediate customer and business related needs.-Actively engage with customers when they are in the yard. Provide them with PPE if needed and ensure they receive a thorough walk-around and familiarization of the machine they are renting.-Maintain yard cleanliness and organization-Steam cleans equipment and attachments on request; keeps steam-cleaning area clean and free of all debris.-Adheres to all customer care standards.-Adheres to all applicable safety policies, procedures and standards.Working hours: 8:00 AM - 4:00 PMSkills:-Knowledge and use of Microsoft computer products or other comparable systems preferred. -Knowledge and use of usage and operation of light construction equipment. -Ability to develop and maintain effective working relationships with others.-Ability to work overtime with minimum notice required. -Consistent attendance.Education:High SchoolExperience:1-4 yearsQualifications:-High school diploma or General Education Degree (GED).-Associates Degree or certificate from an accredited vocational school preferred. -Previous industry experience such as heavy equipment or construction preferred. -Proven customer service skills.-Excellent driving record and valid driver's license required-Ability to lift up to 50 lbs Apply online today at www.spherion.com/kalispellSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Winchester, Virginia
        • Temp to Perm
        • $15.00 per hour
        • 8:00 AM - 5:00 PM (Various Shifts Available)
        * gets new leads procurement sales* Creates calls ins for used cooking oil pick ups * Coordinates trap services when necessary * Answers invoice and billing questions * Takes credit card payments * Have an understanding of the rendering industry by attending our weekly rendering meeting Work with our National Accounts and National account Manager Knowledge of Trucks and TanksResponsibilities:.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:Must be proficient in Outlook and Excel.Education:High SchoolExperience:0-1 yearsQualifications:. Please call 540-431-4857 to schedule an interview today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        * gets new leads procurement sales* Creates calls ins for used cooking oil pick ups * Coordinates trap services when necessary * Answers invoice and billing questions * Takes credit card payments * Have an understanding of the rendering industry by attending our weekly rendering meeting Work with our National Accounts and National account Manager Knowledge of Trucks and TanksResponsibilities:.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:Must be proficient in Outlook and Excel.Education:High SchoolExperience:0-1 yearsQualifications:. Please call 540-431-4857 to schedule an interview today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Owatonna, Minnesota
        • Temp to Perm
        • $17.00 per hour
        • 8:00 AM - 5:00 PM
        Spherion is seeking Customer Care Representatives to add to a award-winning Contact Center Team! - Full and part-time positions available. (Minimum of 10 hours up to 40 hours worked per week)- Work from home if the home environment is conducive, free from distractions such as pets, other people, etc. - Must have a high speed internet connection to work remote, or they can work in the officeResponsibilities:Customer Care Representatives are service representatives responsible for providing a FAST, FRIENDLY, EASY, RIGHT experience for our customers. Customer Care Representatives create effortless experiences by handling phone calls, emails, and web chats according to our quality standards and best practices.As a temporary Customer Care Representative, we are looking for someone to be our "voice" to customers all around the world. Customers look to you for help placing orders, selecting products and resolving questions or concerns. You will become an expert service guide following our fast-paced, progressive approach to training.Working hours: 8:00 AM - 5:00 PMSkills:Create effortless experiences by effectively managing customer interactions according to our quality expectations. Demonstrate a willingness to learning and continually improving to support positive customer experiences.Ensure FAST, responsive customer experiences by being available for and responding to incoming calls, emails and web chats. Follow your schedule and demonstrate high levels of reliability and accountability.Project FRIENDLY attitudes and behaviors on all customer contacts by adhering to quality expectations regardless of the communication channelSupport RIGHT, accurate experiences by executing best practices and processes on various transactions including orders, quotes, and returns.Education:High SchoolExperience:1-4 yearsQualifications:Demonstrate corporate core values in your daily work to support our culture. Our corporate values are:-Kindness and Respect-Initiative-Integrity-Customer Focus-Accountability-Sales and Profit Growth-Fun. Requirements:-Computer savvy, proficient with all Microsoft Office applications and Windows Operating System-Flexible and adaptable to work successfully in a fast-paced work environment Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Spherion is seeking Customer Care Representatives to add to a award-winning Contact Center Team! - Full and part-time positions available. (Minimum of 10 hours up to 40 hours worked per week)- Work from home if the home environment is conducive, free from distractions such as pets, other people, etc. - Must have a high speed internet connection to work remote, or they can work in the officeResponsibilities:Customer Care Representatives are service representatives responsible for providing a FAST, FRIENDLY, EASY, RIGHT experience for our customers. Customer Care Representatives create effortless experiences by handling phone calls, emails, and web chats according to our quality standards and best practices.As a temporary Customer Care Representative, we are looking for someone to be our "voice" to customers all around the world. Customers look to you for help placing orders, selecting products and resolving questions or concerns. You will become an expert service guide following our fast-paced, progressive approach to training.Working hours: 8:00 AM - 5:00 PMSkills:Create effortless experiences by effectively managing customer interactions according to our quality expectations. Demonstrate a willingness to learning and continually improving to support positive customer experiences.Ensure FAST, responsive customer experiences by being available for and responding to incoming calls, emails and web chats. Follow your schedule and demonstrate high levels of reliability and accountability.Project FRIENDLY attitudes and behaviors on all customer contacts by adhering to quality expectations regardless of the communication channelSupport RIGHT, accurate experiences by executing best practices and processes on various transactions including orders, quotes, and returns.Education:High SchoolExperience:1-4 yearsQualifications:Demonstrate corporate core values in your daily work to support our culture. Our corporate values are:-Kindness and Respect-Initiative-Integrity-Customer Focus-Accountability-Sales and Profit Growth-Fun. Requirements:-Computer savvy, proficient with all Microsoft Office applications and Windows Operating System-Flexible and adaptable to work successfully in a fast-paced work environment Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Winchester, Virginia
        • Temp to Perm
        • $15.00 per hour
        • 8:00 AM - 5:00 PM
        * gets new leads procurement sales* Creates calls ins for used cooking oil pick ups * Coordinates trap services when necessary * Answers invoice and billing questions * Takes credit card payments * Have an understanding of the rendering industry by attending our weekly rendering meeting Work with our National Accounts and National account Manager Knowledge of Trucks and TanksResponsibilities:.Working hours: 8:00 AM - 5:00 PMSkills:Must be proficient in Outlook and Excel.Education:High SchoolExperience:0-1 yearsQualifications:. Please call 540-431-4857 to schedule an interview today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        * gets new leads procurement sales* Creates calls ins for used cooking oil pick ups * Coordinates trap services when necessary * Answers invoice and billing questions * Takes credit card payments * Have an understanding of the rendering industry by attending our weekly rendering meeting Work with our National Accounts and National account Manager Knowledge of Trucks and TanksResponsibilities:.Working hours: 8:00 AM - 5:00 PMSkills:Must be proficient in Outlook and Excel.Education:High SchoolExperience:0-1 yearsQualifications:. Please call 540-431-4857 to schedule an interview today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Jacksonville, Florida
        • Temporary
        • $15.00 per hour
        • 8:00 AM - 10:00 PM (Various Shifts Available)
        If you enjoy the fashion industry, we have an excellent opportunity for you. Spherion is looking for smiling faces, professional attitudes and motivated individuals to assist with a position at Coach, located near the airport, on the Northside of Jacksonville.The call center hours of operation are as follows:Monday - Friday, 8am to 10pmSaturday, 9am to 7pmSunday, 11am to 7pmYou must be able to work within these hours. You will be able to select a set schedule from a variety of options. There will be mandatory overtime and voluntary time off will be offered.Job Type: Temporary, Temp-to-PermResponsibilities:- Respond to incoming phone and email contacts from customers in a professional and efficient manner- Mitigate customer escalations through effective decision making and problem solving skills- Maintain knowledge and ability to effectively articulate the clients brand, products, policies, and procedures- Drive sales by offering to place orders and suggest complementary items based on customer needs and preferences- Leverage multiple systems and tools to effectively handle customer contacts- Simultaneously handle cross-functional tasks including calls, emails, and data processing- Other duties as assignedWorking hours: 8:00 AM - 10:00 PM (Various Shifts Available)Skills:Spelling and GrammarCustomer Service ExperienceComputer Literacy SkillsEducation:High SchoolExperience:1-4 yearsQualifications:1 year call center experience If this sounds like an exciting opportunity to you, please call us at 904-356-0000.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        If you enjoy the fashion industry, we have an excellent opportunity for you. Spherion is looking for smiling faces, professional attitudes and motivated individuals to assist with a position at Coach, located near the airport, on the Northside of Jacksonville.The call center hours of operation are as follows:Monday - Friday, 8am to 10pmSaturday, 9am to 7pmSunday, 11am to 7pmYou must be able to work within these hours. You will be able to select a set schedule from a variety of options. There will be mandatory overtime and voluntary time off will be offered.Job Type: Temporary, Temp-to-PermResponsibilities:- Respond to incoming phone and email contacts from customers in a professional and efficient manner- Mitigate customer escalations through effective decision making and problem solving skills- Maintain knowledge and ability to effectively articulate the clients brand, products, policies, and procedures- Drive sales by offering to place orders and suggest complementary items based on customer needs and preferences- Leverage multiple systems and tools to effectively handle customer contacts- Simultaneously handle cross-functional tasks including calls, emails, and data processing- Other duties as assignedWorking hours: 8:00 AM - 10:00 PM (Various Shifts Available)Skills:Spelling and GrammarCustomer Service ExperienceComputer Literacy SkillsEducation:High SchoolExperience:1-4 yearsQualifications:1 year call center experience If this sounds like an exciting opportunity to you, please call us at 904-356-0000.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Hot Springs National Park, Arkansas
        • Temp to Perm
        • $17.50 per hour
        • 6:30 AM - 3:00 PM
        Will work under the direction of the Materials Supervisor to help meet corporate, business unit, and department objectives and goals. Supports the business by preparing, analyzing, monitoring and reporting on performance metrics.Ensuring data accuracy and developing tools/processes to effectively communicate information are key to the position.Must have the ability to multitask, troubleshoot, make concise recommendations, and implement timely solutions within the business.Responsibilities:1. Support Business Objectives -Develop and improve technical skills to perform analysis quickly and efficiently - Create relationships with team members; share knowledge and lead team activities - Promote changes in a positive manner by addressing cross-functional gaps - Continuously improve key supply chain projects and processes - Monitor plant supply plans and raw materials levels to meet inventory/turn goals2. Data Maintenance and Project Work - Consolidate data efforts in continuous improvement projects from a supply chain perspective - Support global effort to cleanse ERP data - Lead plant sites in implementation of system tools - Understand business Commercialization process; work to improve total time of products to market - Document physical supply chain processes, such as workflows, cycle times, position responsibilities or system flows.3. Analysis - Complete monthly root cause analysis on inventory, aged inventory, expired inventory and service trends - Define performance metrics for measurement, comparison or evaluation of supply chain factors - Work with plant operations teams to meet inventory targets while maintaining customer service levels - Identify complex problems, review related information to develop and evaluate options with intent to implement solutions - Improve reliability of capacity reports monthly; work with other functional areas, such as sales, marketing, finance, production to increase accuracyWorking hours: 6:30 AM - 3:00 PMSkills:Project Management-Project Management tools and techniques-Project scoping (initiation)-Project planning -Stakeholder management-Resource planning-KDM-Status reportingPlanning-Materials Management-Demand and inventory management processes-Forecasting-Network analysis-Statistical algorithmsTransport and Warehousing-Physical network design-Warehousing-Logistics outsourcing-Transport planning - road, sea, air, rail-Import/Export expertise - Tariff Management/Regulatory compliance-AnalyticsCustomer Care-Order management - Capture, Validation-360 customer portal-Complain resolution management-Relevant customer/market/channel expertise-Order to cash processes-CommunicationPerformance Management-KPI Reporting-Financial analysis-Report writing-Continuous improvement (Lean, Six Sigma)People Management -Performance management-Grievance handling-Disciplinary processesSustainability-Process expertise-Footprint mapping-Statistical analysisEducation:High SchoolExperience:1-4 yearsQualifications:Education-Supply Chain, Operations Technology, Accounting, Finance, Applied Economics, Business ManagementTechnical-Microsoft Office suite software-Analytical tools-Production and processing-Customer and personal service-Complex problem solvingBehavioral-Inquisitive nature for problem-solving-Critical thinking to support business improvements-Detail oriented-Quick learner able to work in a fast moving, demanding environment-Willingness to grow and develop beyond current position-Excellent verbal and written communication skills to build strong interpersonal relationships at all levels of the organization-Ability to negotiate and influence others2+ years experience in supply chain or related field (manufacturing, operations, accounting, finance)ERP system knowledgeMicrosoft Project and VisioMacros and VBA Must be able to pass background check and drug screen.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Will work under the direction of the Materials Supervisor to help meet corporate, business unit, and department objectives and goals. Supports the business by preparing, analyzing, monitoring and reporting on performance metrics.Ensuring data accuracy and developing tools/processes to effectively communicate information are key to the position.Must have the ability to multitask, troubleshoot, make concise recommendations, and implement timely solutions within the business.Responsibilities:1. Support Business Objectives -Develop and improve technical skills to perform analysis quickly and efficiently - Create relationships with team members; share knowledge and lead team activities - Promote changes in a positive manner by addressing cross-functional gaps - Continuously improve key supply chain projects and processes - Monitor plant supply plans and raw materials levels to meet inventory/turn goals2. Data Maintenance and Project Work - Consolidate data efforts in continuous improvement projects from a supply chain perspective - Support global effort to cleanse ERP data - Lead plant sites in implementation of system tools - Understand business Commercialization process; work to improve total time of products to market - Document physical supply chain processes, such as workflows, cycle times, position responsibilities or system flows.3. Analysis - Complete monthly root cause analysis on inventory, aged inventory, expired inventory and service trends - Define performance metrics for measurement, comparison or evaluation of supply chain factors - Work with plant operations teams to meet inventory targets while maintaining customer service levels - Identify complex problems, review related information to develop and evaluate options with intent to implement solutions - Improve reliability of capacity reports monthly; work with other functional areas, such as sales, marketing, finance, production to increase accuracyWorking hours: 6:30 AM - 3:00 PMSkills:Project Management-Project Management tools and techniques-Project scoping (initiation)-Project planning -Stakeholder management-Resource planning-KDM-Status reportingPlanning-Materials Management-Demand and inventory management processes-Forecasting-Network analysis-Statistical algorithmsTransport and Warehousing-Physical network design-Warehousing-Logistics outsourcing-Transport planning - road, sea, air, rail-Import/Export expertise - Tariff Management/Regulatory compliance-AnalyticsCustomer Care-Order management - Capture, Validation-360 customer portal-Complain resolution management-Relevant customer/market/channel expertise-Order to cash processes-CommunicationPerformance Management-KPI Reporting-Financial analysis-Report writing-Continuous improvement (Lean, Six Sigma)People Management -Performance management-Grievance handling-Disciplinary processesSustainability-Process expertise-Footprint mapping-Statistical analysisEducation:High SchoolExperience:1-4 yearsQualifications:Education-Supply Chain, Operations Technology, Accounting, Finance, Applied Economics, Business ManagementTechnical-Microsoft Office suite software-Analytical tools-Production and processing-Customer and personal service-Complex problem solvingBehavioral-Inquisitive nature for problem-solving-Critical thinking to support business improvements-Detail oriented-Quick learner able to work in a fast moving, demanding environment-Willingness to grow and develop beyond current position-Excellent verbal and written communication skills to build strong interpersonal relationships at all levels of the organization-Ability to negotiate and influence others2+ years experience in supply chain or related field (manufacturing, operations, accounting, finance)ERP system knowledgeMicrosoft Project and VisioMacros and VBA Must be able to pass background check and drug screen.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Mansfield, Ohio
        • Temp to Perm
        • $13.00 per hour
        Customer Care Advocate openings at School Specialty in Mansfield, Ohio. These positions can be temporary or offer the opportunity for permanent hire! 1st Shift (8 hour shifts between 8am - 6pm) Monday - Friday Starting Pay Rate = $13.00/hr
        Customer Care Advocate openings at School Specialty in Mansfield, Ohio. These positions can be temporary or offer the opportunity for permanent hire! 1st Shift (8 hour shifts between 8am - 6pm) Monday - Friday Starting Pay Rate = $13.00/hr
        • Jacksonville, Florida
        • Temporary
        • $16.00 per hour
        • 8:00 AM - 5:00 PM
        The position of the Customer Care Representative is always responsible to maintain adequate phone coverage.Responsibilities:The primary responsibility of this position is to answer incoming calls to the customer service queue from participants, answering questions about their plans, and how it works, etc.Working hours: 8:00 AM - 5:00 PMSkills:Customer focusedStrong verbal and written communication skillsActive listening skillsStrong ability to handle callersAbility to troubleshootStrong ability to de-escalate callsTime management skillsAttention to detailComputer use competencyAbility to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:1 year experience in customer service/call center Please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        The position of the Customer Care Representative is always responsible to maintain adequate phone coverage.Responsibilities:The primary responsibility of this position is to answer incoming calls to the customer service queue from participants, answering questions about their plans, and how it works, etc.Working hours: 8:00 AM - 5:00 PMSkills:Customer focusedStrong verbal and written communication skillsActive listening skillsStrong ability to handle callersAbility to troubleshootStrong ability to de-escalate callsTime management skillsAttention to detailComputer use competencyAbility to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:1 year experience in customer service/call center Please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Florence, South Carolina
        • Temporary
        • $12.00 - $14.00 per hour
        • 11:00 AM - 8:00 PM (Various Shifts Available)
        ? Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.? This role requires listening to our customer?s concerns and showing empathy while resolving their issue.? Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges.? You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.? A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.Responsibilities:? Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.? This role requires listening to our customer?s concerns and showing empathy while resolving their issue.? Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges.? You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.? A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.Working hours: 11:00 AM - 8:00 PM (Various Shifts Available)Skills:- Strong attention to detail- Love talking to people and ability to WOW customers on every call- Excellent verbal, written, and listening skillsEducation:High SchoolExperience:0-1 yearsQualifications:? Relentless drive to own the customers problem and resolve it? Ability to adapt well to change? Ability to work well in a fast paced work environment? Ability to think outside of the box to resolve problems? Ability to multi-task using technology, including call handling, loan level review and call documentation? Minimum high school diploma or GED, and 1 year work experience required? College degree with 0-1 year work experience, preferred If you have open availability and looking for a work from home position submit your resume to hansehoward@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        ? Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.? This role requires listening to our customer?s concerns and showing empathy while resolving their issue.? Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges.? You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.? A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.Responsibilities:? Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.? This role requires listening to our customer?s concerns and showing empathy while resolving their issue.? Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges.? You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.? A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.Working hours: 11:00 AM - 8:00 PM (Various Shifts Available)Skills:- Strong attention to detail- Love talking to people and ability to WOW customers on every call- Excellent verbal, written, and listening skillsEducation:High SchoolExperience:0-1 yearsQualifications:? Relentless drive to own the customers problem and resolve it? Ability to adapt well to change? Ability to work well in a fast paced work environment? Ability to think outside of the box to resolve problems? Ability to multi-task using technology, including call handling, loan level review and call documentation? Minimum high school diploma or GED, and 1 year work experience required? College degree with 0-1 year work experience, preferred If you have open availability and looking for a work from home position submit your resume to hansehoward@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Jacksonville, Florida
        • Permanent
        • $70,000 - $80,000 per year
        • 8:00 AM - 8:00 PM (Various Shifts Available)
        The Training and Quality Customer Care Manager is responsible for the training delivery and ongoing performance management of a multi-site, multi-channel Contact Center. This position is responsible for the consistent achievement of Coach's quality and productivity expectations. Additionally, this role is responsible for leading the communication and quality assurance efforts that support our existing brand-enhancing customer service initiatives.Responsibilities:Develop training strategy to include schedule, content and assessments leveraging existing tools to conduct both in person and remote training activities.Recommend, design and implement learning paths tied back to measurable business objectives.Utilize adult learning principles to build and iterate upon new hire and ongoing training needs.Work with leadership team to establish closed loop processes that ensure continuous improvement in training and knowledge management.Prepare and present executive level project plans and training plans.Develop and implement a proactive internal communications strategy.Update and maintain internal knowledge base and manage weekly newsletter execution.Evaluate contacts to ensure compliance with our Coach Experience sales and service protocols and assess the quality of the customer experience.Manage outsourced provider???s quality performance, ensuring the company???s objectives are consistently met.Coordinate and facilitate call calibration sessions with the department???s leadership team and outsourced provider.Review and analyze customer satisfaction reports and identify training opportunities.Perform additional duties as assigned.Working hours: 8:00 AM - 8:00 PM (Various Shifts Available)Skills:Proven ability to work and communicate with all levels of the organization including cross-functional teams.Demonstrated presentation and facilitation skills.Strong prioritization and time management skills with ability to delegate effectively.Ability to set strategy and follow through on tactical implementation and execution of initiatives.Excellent organizational skills and attention to detail.Ability to adapt to changing environments and effectively manage change by providing hands on leadership.Skilled with using data and analysis to drive decision making.Schedule flexibility, including evening, weekend and holiday hours as dictated by business need.Education:AssociateExperience:1-4 yearsQualifications:3+ years??? experience developing and overseeing contact center trainingProficiency in all Microsoft Office applications is required. Please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        The Training and Quality Customer Care Manager is responsible for the training delivery and ongoing performance management of a multi-site, multi-channel Contact Center. This position is responsible for the consistent achievement of Coach's quality and productivity expectations. Additionally, this role is responsible for leading the communication and quality assurance efforts that support our existing brand-enhancing customer service initiatives.Responsibilities:Develop training strategy to include schedule, content and assessments leveraging existing tools to conduct both in person and remote training activities.Recommend, design and implement learning paths tied back to measurable business objectives.Utilize adult learning principles to build and iterate upon new hire and ongoing training needs.Work with leadership team to establish closed loop processes that ensure continuous improvement in training and knowledge management.Prepare and present executive level project plans and training plans.Develop and implement a proactive internal communications strategy.Update and maintain internal knowledge base and manage weekly newsletter execution.Evaluate contacts to ensure compliance with our Coach Experience sales and service protocols and assess the quality of the customer experience.Manage outsourced provider???s quality performance, ensuring the company???s objectives are consistently met.Coordinate and facilitate call calibration sessions with the department???s leadership team and outsourced provider.Review and analyze customer satisfaction reports and identify training opportunities.Perform additional duties as assigned.Working hours: 8:00 AM - 8:00 PM (Various Shifts Available)Skills:Proven ability to work and communicate with all levels of the organization including cross-functional teams.Demonstrated presentation and facilitation skills.Strong prioritization and time management skills with ability to delegate effectively.Ability to set strategy and follow through on tactical implementation and execution of initiatives.Excellent organizational skills and attention to detail.Ability to adapt to changing environments and effectively manage change by providing hands on leadership.Skilled with using data and analysis to drive decision making.Schedule flexibility, including evening, weekend and holiday hours as dictated by business need.Education:AssociateExperience:1-4 yearsQualifications:3+ years??? experience developing and overseeing contact center trainingProficiency in all Microsoft Office applications is required. Please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Gulfport, Mississippi
        • Temp to Perm
        • $11.00 - $13.00 per hour
        • Various Shifts Available
        Do you have experience working in a customer service role? We are looking for individuals who enjoy customer services roles and making others feel welcome. We look forward to hearing from you!Responsibilities:- greeting- assisting visitors- resolving issues and customer complaintsWorking hours: Various Shifts AvailableSkills:- great communication skills- punctual and professional - basic PC knowledgeEducation:High SchoolExperience:0-1 yearsQualifications:- experience in front facing customer service role is a big plus- HS diploma APPLY TODAY!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Do you have experience working in a customer service role? We are looking for individuals who enjoy customer services roles and making others feel welcome. We look forward to hearing from you!Responsibilities:- greeting- assisting visitors- resolving issues and customer complaintsWorking hours: Various Shifts AvailableSkills:- great communication skills- punctual and professional - basic PC knowledgeEducation:High SchoolExperience:0-1 yearsQualifications:- experience in front facing customer service role is a big plus- HS diploma APPLY TODAY!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Bethlehem, Pennsylvania
        • Temp to Perm
        • $17.00 per hour
        • 9:00 AM - 5:30 PM
        Daily responsibilities and activities include but are not limited to order and inventory management, customer service, data entry, report generation and analysis, auditing, quality and control, internal and external communications, transportation coordination, personnel management and misc. administrative duties. This is a first shift Monday through Friday schedule 9:00am to 5:30pm with a half hour unpaid lunch break. Great company to work for and a great culture, environment, and great group of people who like to get work done and have fun. Excellent long term opportunity with outstanding benefits once hired on full time including medical, dental, vision, and a great 401k retirement savings plan.Responsibilities:??? Provides customer service, sales and operational support for the Warehouse Center??? Maintains an open-line of communications with customers and is continually engaged with their business??? Customer interaction encompasses in-person, phone and e-mail correspondence, and would include the resolution of order or billing problems in relation to the Warehouse Center??? Researches shipment tracking requests and provides feedback, including resolution of misplaced orders and/or shipments??? Internal communications with Business Development/Sales, Integrations and Information Technology to resolve customer problems??? Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, packaging, and sending shipment status informationWorking hours: 9:00 AM - 5:30 PMSkills:- Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the functionEducation:AssociateExperience:1-4 yearsQualifications:??? Associate degree; college degree preferred??? 1 - 3 years of experience in related area of responsibility??? Prior knowledge of Domestic ??? and preferably Int???l ??? services within the logistics industry??? Experience leveraging technology to perform daily tasks, including strong familiarity with MS Office applications (in particular Exchange, Word & Excel), web navigation & basic hardware functions??? A creative and innovative thinker to bring successful resolution to customer issues??? Strong oral and written communication, problem solving and interpersonal skills; ability to quickly build rapport with both customer and Smart Warehousing business units??? Proven track record of taking initiative to accomplish tasks in creative ways with a sense of urgency and assertiveness This is a first shift Monday through Friday schedule 9:00am to 5:30pm with a half hour unpaid lunch break. If you are interested please email your resume to archielucia@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Daily responsibilities and activities include but are not limited to order and inventory management, customer service, data entry, report generation and analysis, auditing, quality and control, internal and external communications, transportation coordination, personnel management and misc. administrative duties. This is a first shift Monday through Friday schedule 9:00am to 5:30pm with a half hour unpaid lunch break. Great company to work for and a great culture, environment, and great group of people who like to get work done and have fun. Excellent long term opportunity with outstanding benefits once hired on full time including medical, dental, vision, and a great 401k retirement savings plan.Responsibilities:??? Provides customer service, sales and operational support for the Warehouse Center??? Maintains an open-line of communications with customers and is continually engaged with their business??? Customer interaction encompasses in-person, phone and e-mail correspondence, and would include the resolution of order or billing problems in relation to the Warehouse Center??? Researches shipment tracking requests and provides feedback, including resolution of misplaced orders and/or shipments??? Internal communications with Business Development/Sales, Integrations and Information Technology to resolve customer problems??? Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, packaging, and sending shipment status informationWorking hours: 9:00 AM - 5:30 PMSkills:- Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the functionEducation:AssociateExperience:1-4 yearsQualifications:??? Associate degree; college degree preferred??? 1 - 3 years of experience in related area of responsibility??? Prior knowledge of Domestic ??? and preferably Int???l ??? services within the logistics industry??? Experience leveraging technology to perform daily tasks, including strong familiarity with MS Office applications (in particular Exchange, Word & Excel), web navigation & basic hardware functions??? A creative and innovative thinker to bring successful resolution to customer issues??? Strong oral and written communication, problem solving and interpersonal skills; ability to quickly build rapport with both customer and Smart Warehousing business units??? Proven track record of taking initiative to accomplish tasks in creative ways with a sense of urgency and assertiveness This is a first shift Monday through Friday schedule 9:00am to 5:30pm with a half hour unpaid lunch break. If you are interested please email your resume to archielucia@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Santa Barbara, California
        • Temporary
        • $15.00 - $17.00 per hour
        • 6:00 AM - 4:30 PM (Various Shifts Available)
        Would you like a position that supports our community and really makes a difference? This is the position for you! And, it's super easy and very rewarding. Conveniently located in Goleta!Responsibilities:You will act as a greeter and check in visitors and guests in a health care setting on ipad/iphone or other electronic method. All safety precautions will be taken so no worries! 4-10 workweek and some OT/Saturdays may be required.Working hours: 6:00 AM - 4:30 PM (Various Shifts Available)Skills:You need to be able to use a computer and or iphone/ipad/tablet with confidence. Excellent customer service skills are required. If you are bilingual, that's a plus! There will be standard operating procedures that need to be followed so any previous experience with well defined rules for interaction is preferred.Education:High SchoolExperience:1-4 yearsQualifications:2 years experience as a front line greeter or guest services. Recent retail experience would be perfect. Front desk at a hotel? Selling mobile devices? That would be good too. Please go to www.spherion.com and apply or text your resume to 805-683-1600 for immediate consideration.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
        Would you like a position that supports our community and really makes a difference? This is the position for you! And, it's super easy and very rewarding. Conveniently located in Goleta!Responsibilities:You will act as a greeter and check in visitors and guests in a health care setting on ipad/iphone or other electronic method. All safety precautions will be taken so no worries! 4-10 workweek and some OT/Saturdays may be required.Working hours: 6:00 AM - 4:30 PM (Various Shifts Available)Skills:You need to be able to use a computer and or iphone/ipad/tablet with confidence. Excellent customer service skills are required. If you are bilingual, that's a plus! There will be standard operating procedures that need to be followed so any previous experience with well defined rules for interaction is preferred.Education:High SchoolExperience:1-4 yearsQualifications:2 years experience as a front line greeter or guest services. Recent retail experience would be perfect. Front desk at a hotel? Selling mobile devices? That would be good too. Please go to www.spherion.com and apply or text your resume to 805-683-1600 for immediate consideration.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
        • Stuart, Florida
        • Temp to Perm
        • $15.00 per hour
        • 8:00 AM - 5:00 PM
        We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:-Provide accurate, valid and complete information by using the right methods/tools-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution-Keep records of customer interactions, process customer accounts and file documents-Follow communication procedures, guidelines and policies-Take the extra mile to engage customersWorking hours: 8:00 AM - 5:00 PMSkills:--Proven customer support experience or experience as a client service representative-Strong phone contact handling skills and active listening-Familiarity with CRM systems and practices-Customer orientation and ability to adapt/respond to different types of characters-Excellent communication and presentation skills-Ability to multi-task, prioritize, and manage time effectivelyEducation:High SchoolExperience:1-4 yearsQualifications:-Highschool diploma or GED-Must be able to pass a 10 panel drug screen and multi state criminal background-1 year of customer service experience Please apply online at spherion.com/jobs or email the recruiter directly at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:-Provide accurate, valid and complete information by using the right methods/tools-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution-Keep records of customer interactions, process customer accounts and file documents-Follow communication procedures, guidelines and policies-Take the extra mile to engage customersWorking hours: 8:00 AM - 5:00 PMSkills:--Proven customer support experience or experience as a client service representative-Strong phone contact handling skills and active listening-Familiarity with CRM systems and practices-Customer orientation and ability to adapt/respond to different types of characters-Excellent communication and presentation skills-Ability to multi-task, prioritize, and manage time effectivelyEducation:High SchoolExperience:1-4 yearsQualifications:-Highschool diploma or GED-Must be able to pass a 10 panel drug screen and multi state criminal background-1 year of customer service experience Please apply online at spherion.com/jobs or email the recruiter directly at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Frederick, Maryland
        • Temp to Perm
        • $14.00 - $16.00 per hour
        • 8:00 AM - 4:00 PM
        Come join a local manufacturing and production team in their customer service team; working closely with customers and clientele for customer satisfaction. Great tenured company growing a team with an established professional like you!Excellent day time hours, no weekends, and paid weekly!Responsibilities:Take incoming calls from current clients and prospects for company orders High data entry support of work order tickets and order updates Work closely with other departments such as production and accounting to ensure providing accurate updates to clientsRespond to inquires via email and internal portal for pricing quotes, purchase orders, or order changesWorking hours: 8:00 AM - 4:00 PMSkills:Customer service background; not in retail but in office environment Strong computer skills; preferably in Microsoft Word and Excel Quick hands on learner for internal system Exceptional customer service skills Detail oriented and excellent accuracyAble to work in a fast paced environment with active coachingEducation:High SchoolExperience:1-4 yearsQualifications:Able to pass on boarding screening Comfortable in an environment of active coaching and training Must be able to do interview screening via virtual interview, but work on site once job offered2+ years experience with in office customer service or relationship management experience Give Spherion a call TODAY at 301-694-7700 or apply directly below!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Come join a local manufacturing and production team in their customer service team; working closely with customers and clientele for customer satisfaction. Great tenured company growing a team with an established professional like you!Excellent day time hours, no weekends, and paid weekly!Responsibilities:Take incoming calls from current clients and prospects for company orders High data entry support of work order tickets and order updates Work closely with other departments such as production and accounting to ensure providing accurate updates to clientsRespond to inquires via email and internal portal for pricing quotes, purchase orders, or order changesWorking hours: 8:00 AM - 4:00 PMSkills:Customer service background; not in retail but in office environment Strong computer skills; preferably in Microsoft Word and Excel Quick hands on learner for internal system Exceptional customer service skills Detail oriented and excellent accuracyAble to work in a fast paced environment with active coachingEducation:High SchoolExperience:1-4 yearsQualifications:Able to pass on boarding screening Comfortable in an environment of active coaching and training Must be able to do interview screening via virtual interview, but work on site once job offered2+ years experience with in office customer service or relationship management experience Give Spherion a call TODAY at 301-694-7700 or apply directly below!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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