Spherion Staffing is looking for bilingual Customer Care Representatives for a well-established company in the Polk County area!Shift: Monday - Saturday 9:00am - 7:00pm (MUST have full flexibility to work days/hours/shifts within the department operating hours)Responsibilities:- Respond to customer inquiries via chat, email, and calls- Maintain up-to-date product and company knowledge- Gather facts regarding customer concerns and find solutions to resolve issues- Work with multiple departments to solve issues for customers- Work with other departments and vendors to resolve the customers complaints- Maintain accurate call records of all activitiesWorking hours: 9:00 AM - 7:00 PMSkills:Ability to communicate effectively with staff and vendors through written communication; gather information and make decisions; work under pressure in a detailed, organized, and professional manner.Ability to sit for long periods of time, speak, and type (computer / analysis work, etc.)Strong customer service, professional telephone etiquette, problem solving and decision making abilitiesEffective time management skills and the ability to multi-taskBilingual (English/Spanish)High school diploma. Associate degree a plusMinimum of 1 year sales or customer service experienceBasic computer skills in Microsoft Office applications Assessments required - (Word, Excel,General Typing)Bilingual (English/Spanish) preferredEducation:High SchoolExperience:1-4 yearsQualifications:High school diploma. Associate degree a plusMinimum of 1 year sales or customer service experienceBasic computer skills in Microsoft Office applications Assessments required - (Word, Excel,General Typing)Bilingual (English/Spanish) **Employer conducts computer assessment testing, pre-employment drug screening and national background check.**Submit your resume today!You can also text "CARE" at 863-667-0800 and a recruiter can respond to you immediately.We accept walk in's Tuesday-Thursday from 10a-2p!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking for bilingual Customer Care Representatives for a well-established company in the Polk County area!Shift: Monday - Saturday 9:00am - 7:00pm (MUST have full flexibility to work days/hours/shifts within the department operating hours)Responsibilities:- Respond to customer inquiries via chat, email, and calls- Maintain up-to-date product and company knowledge- Gather facts regarding customer concerns and find solutions to resolve issues- Work with multiple departments to solve issues for customers- Work with other departments and vendors to resolve the customers complaints- Maintain accurate call records of all activitiesWorking hours: 9:00 AM - 7:00 PMSkills:Ability to communicate effectively with staff and vendors through written communication; gather information and make decisions; work under pressure in a detailed, organized, and professional manner.Ability to sit for long periods of time, speak, and type (computer / analysis work, etc.)Strong customer service, professional telephone etiquette, problem solving and decision making abilitiesEffective time management skills and the ability to multi-taskBilingual (English/Spanish)High school diploma. Associate degree a plusMinimum of 1 year sales or customer service experienceBasic computer skills in Microsoft Office applications Assessments required - (Word, Excel,General Typing)Bilingual (English/Spanish) preferredEducation:High SchoolExperience:1-4 yearsQualifications:High school diploma. Associate degree a plusMinimum of 1 year sales or customer service experienceBasic computer skills in Microsoft Office applications Assessments required - (Word, Excel,General Typing)Bilingual (English/Spanish) **Employer conducts computer assessment testing, pre-employment drug screening and national background check.**Submit your resume today!You can also text "CARE" at 863-667-0800 and a recruiter can respond to you immediately.We accept walk in's Tuesday-Thursday from 10a-2p!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
As a Remote Customer Service representative, you will be responsible for providing customer care via the telephone while engaging with our client's direct customers for their service needs. Additionally, you will help to resolve all outstanding issues to ensure customer satisfaction.Responsibilities:Providing clear, concise, and thoughtful instructionsAnswering customer questions and providing helpful solutionsMonitoring Medicare PatientsResolving customer complaints with fast, friendly, and courteous serviceWorking hours: 9:00 AM - 5:00 PMSkills:Must have own computer/phone/wi-fi (equipment not provided)Training completed through Webinar.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or GEDAbility to type 25 words per minuteBasic computer navigation skills and strong communication skillsPositive attitude, strong work ethic and ability to thrive in a dynamic environmentStrong communication skills Hot New Job!Apply Today!!!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
As a Remote Customer Service representative, you will be responsible for providing customer care via the telephone while engaging with our client's direct customers for their service needs. Additionally, you will help to resolve all outstanding issues to ensure customer satisfaction.Responsibilities:Providing clear, concise, and thoughtful instructionsAnswering customer questions and providing helpful solutionsMonitoring Medicare PatientsResolving customer complaints with fast, friendly, and courteous serviceWorking hours: 9:00 AM - 5:00 PMSkills:Must have own computer/phone/wi-fi (equipment not provided)Training completed through Webinar.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or GEDAbility to type 25 words per minuteBasic computer navigation skills and strong communication skillsPositive attitude, strong work ethic and ability to thrive in a dynamic environmentStrong communication skills Hot New Job!Apply Today!!!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.