7 jobs found for Customer Service Rep

Spherion is seeking a customer service rep with cash handling experience for Lee County Utilities. This is a temp to hire position to work with the county and if hired on you would receive county benefits and many paid days off. Pay also goes up once you become a permanent employee.Responsibilities:Helping with customer set upTaking paymentsExplaining customer account informationWorking hours: 7:30 AM - 4:30 PMSkills:Customer service skills Cash handlingEducation:High SchoolExperience:0-1 yearsQualifications:You must be ok dealing with a high volume of customers and standing all day Call to get started or join us for open house Tuesday/Wednesday/ Thursday 9am until noon. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

$20-$25/hr Are you looking for your next Customer Service career? Look No Further! A well established Medical Device firm is looking for an Experience Customer Service professional w/ Manufacturing experience to join their dynamic team!Responsibilities:include but are not limited to:Establish, develop, grow and maintain positive business relationships with new existing customer base.Improve customer partnership through highest quality of service delivery.Set customer expectations through clear channels of communication regarding delivery dates, etc.Confirm, receive, and enter customer orders into internal ERP database.Support outside sales team by preparing for Sales calls, presentations, quotes, etc.Setup new customers into database. Validate shipping/billing information.Promptly respond to internal phone calls & emails.Process returns, manage RMA & CSR system.Attendance is a critical function.Working hours: 8:00 AM - 5:00 PMSkills:Previous ERP Software experience.Exceptional written and verbal communication & team building skills.Ability to manage and prioritize multiple items concurrently.Education:AssociateExperience:4-7 yearsQualifications:3-5 Years of Customer service in a Medical or Manufacturing environment.Proficient in Microsoft Word & Excel.Well organized This is a GREAT opportunity to join a fun team. DON'T DELAY - APPLY TODAY or Call/Text 860-786-1093 for immediate consideration!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

The Inbound Sales/Customer Service Rep will handle inbound phone calls from customers, website leads, and emails from potential customers seeking to purchase employer drug testing, individual drug testing and any other related drug testing and drug free workplace products or services. This position plays an essential role in achieving our ambitious customer acquisition and revenue growth objectives and requires someone who is willing to learn in detail, our products, services, and processes.Pay: $16.00/hr plus commissionHours of Work:- Full Time: Monday, Wednesday, Thursday, Friday - 9am-6pm; Tuesday 8:00am - 6pmResponsibilities:-  Asking and answering questions, explaining products and services, complete and enter orders in our CRM, process credit cards payments, resolve issues and manage conversations for positive outcomes.-  Understand customer needs and requirements.-  Provide timely and accurate information to customers regarding products and services, order status, or information requests.-  Ensure premium level of client satisfaction and close sale in one phone call when possible-  Determine the proper collection facilities for testing and process protocols, as necessary.-  Accurately enter customer information to all programs i.e.: CRM, i3, Intuit, etc.- General Customer Service duties which include responding to ALL customer inquiries/requests in a timely, friendly, helpful manner.Skills:- Track record of excellent customer service in a sales environment.- Strong phone presence and experience handling large volume of inbound calls per day.- Communication proficiency - Strong listening skills.- Customer/Client Focus.- Ability to accurately and efficiently complete data entry.- Results focused.- Ability to work independently and solve problems.- Ability to multi-task, prioritize, and manage time effectively in a sales/office environment while maintaining a sharp attention to detail.- Proficiency in Windows, Microsoft Office - Word, Excel, Outlook and Gmail.- Experience working with a CRM preferred.- Ethical Conduct.- Team player - work effectively with others for positive outcomes.Qualifications:Education:-  Minimum 2 years college (Preferred) Business Administration or relevant field.Experience:-  Proven inside sales/customer service experience (minimum 2 years sales/customer service experience) Apply online, or email patrickmcnealy@spherion.com for more informationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Our client in Branchburg, NJ is searching for a self-starter with exceptional customer services skills. The primary objective includes overseeing the moving process to ensure complete customer satisfaction. This individual must have the ability to handle a high volume workload on a consistent basis while maintaining focus on identified Customer Service goals. Candidate will be working with a variety of sources both internal and external.Responsibilities:Job Functions- Oversee move from beginning to end following the identified CS process- Act as a primary point of contact with the shipper, account and service providers to maximize customer satisfaction- Identify potential issues and work toward a resolution- Secure authorizations from the account via a variety of portals or systems- Update critical move information, including notes in Pegasus and Account's portal or system- Provide the shipper with status of the move at designated points- Pro-actively update the account of any issues- Complete follow up calls with the shipper after move completionWorking hours: 8:00 AM - 5:00 PMSkills:- Customer Service: 1 year (Preferred)- Transportation Industry: 1 year (Preferred)- Excellent written and oral communication skills.Education:No Degree RequiredExperience:1-4 yearsQualifications:- Ability to coordinate with various service providers on shipper's behalf- Effective problem solving and organizational skills- Minimum 1 year customer service experience- Relocation industry experience is a plus- Ability to follow systemic workflow tasks This is a full-time position offering a rate of approx. $20 per hour, commensurate with experience.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Our customer is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot.- Schedule: Mon - Fri, 7:00 AM & 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 7:00 AM - 4:00 PMSkills:- High level communication skill set (written and verbal)- PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

The Inbound Sales/Customer Service Rep will handle inbound phone calls from customers, website leads, and emails from potential customers seeking to purchase employer drug testing, individual drug testing and any other related drug testing and drug free workplace products or services.This position plays an essential role in achieving our ambitious customer acquisition and revenue growth objectives and requires someone who is willing to learn in detail, our products, services, and processes.$16.00 per hour depending on experience PLUS commissionResponsibilities:- Asking and answering questions, explaining products and services, complete and enter orders in our CRM, process credit cards payments, resolve issues and manage conversations for positive outcomes.- Understand customer needs and requirements.- Provide timely and accurate information to customers regarding NDS products and services, order status, or information requests.- Ensure premium level of client satisfaction and close sale in one phone call when possible- Determine the proper collection facilities for testing and process protocols, as necessary.- Accurately enter customer information to all programs i.e.: CRM, i3, Intuit, etc.- General Customer Service duties which include responding to ALL customer inquiries/requests in a timely, friendly, helpful manner.Skills:- Track record of excellent customer service in a sales environment.- Strong phone presence and experience handling large volume of inbound calls per day.- Communication proficiency - Strong listening skills.- Customer/Client Focus.- Ability to accurately and efficiently complete data entry.- Results focused.- Ability to work independently and solve problems.- Ability to multi-task, prioritize, and manage time effectively in a sales/office environment while maintaining a sharp attention to detail.- Proficiency in Windows, Microsoft Office - Word, Excel, Outlook and Gmail.- Experience working with a CRM preferred.- Ethical Conduct.- Team player - work effectively with others for positive outcomes.Education:High SchoolExperience:1-4 yearsQualifications:- Minimum 2 years college (Preferred) Business Administration or relevant field. Apply online, or email patrickmcnealy@spherion.com for more informationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Spherion of Sidney, OH is looking for a Recruiter/Customer Service Rep for the internal Spherion Staffing Sidney office. Earn up to $16.00 an hour. AHHHH...THAT NEW JOB SMELL. For every week you work for us, you earn an entry to win weekly prizes like MacBooks, Beats Headphones, GoPros, and more. Grand prize is a sports car! You can't win if you don't apply and work! Description: Full time Account management Multi-tasking This position would fit someone who likes a challenge Develop new accounts and increase revenue of existing accounts through telemarketing and outside sales activities. Maintain communication with established clients to ensure successful business development and to promote client and employee retention through exemplary customer service. Develop and implement an effective recruiting strategy to ensure the availability of qualified flexible/full time employees in order to meet current and anticipated needs. Work with on-premise Spherion employees to ensure all positions are filled and discuss opportunities to advance at facilities Must have the ability to work in a fast-paced environment with multiple moving parts Set candidates up for orientation and help them complete the entire hiring process so they can go to work Other duties as assigned by management to help support the growth of your Spherion market. Qualifications: Strong organizational and communication skills. Must be available to work weekends if needed. Ability to perform business development and external sales activities. Adaptability, flexibility, and the ability to maintain effectiveness during change. Computer literacy. Ability to work flexible/extended hours when necessary. Compensation and Benefits: $15.00 - $16.00/Hr Full benefits once hired in Temp to hire opportunity Potential to be hired in after 60 days Spherion offers ACA compliant health insurance once you start working! For additional details, please ask during your orientation with us!! Apply today by filling out our online 'Apply Now' application at ApplyOhio.com and then calling the Spherion of Lima office at (567) 204-4198!