Customer Service Representatives interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.Responsibilities:- Know the customers products and accounts, orders, and delivery dates to communicate that information to necessary departments for production purposes and meet on-time delivery goals then communicate schedules to the customer for best delivery dates and expected delays.
Customer Service Representatives interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.Responsibilities:- Know the customers products and accounts, orders, and delivery dates to communicate that information to necessary departments for production purposes and meet on-time delivery goals then communicate schedules to the customer for best delivery dates and expected delays.
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