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      • Amarillo, Texas
      • Temp to Perm
      • $13.50 per hour
      • 8:00 AM - 5:00 PM
      Responsible for handling incoming calls regarding questions, services or other issues related to Medical insurance coverage.Responsibilities:Handle customer inquiries and complaintsProvide information about the medical planTroubleshoot and resolve issues and concernsDocument and update customer records based on interactionsWorking hours: 8:00 AM - 5:00 PMSkills:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorWritten and Verbal communication skillsAttention to detailEducation:High SchoolExperience:1-4 yearsQualifications:Knowledgeable of Health Benefits, Medical TerminologyTime Management skillsICD-9, CPT Coding experience preferredFluent in English/Spanish is a plus Submit resume online or come into the office to apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Responsible for handling incoming calls regarding questions, services or other issues related to Medical insurance coverage.Responsibilities:Handle customer inquiries and complaintsProvide information about the medical planTroubleshoot and resolve issues and concernsDocument and update customer records based on interactionsWorking hours: 8:00 AM - 5:00 PMSkills:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorWritten and Verbal communication skillsAttention to detailEducation:High SchoolExperience:1-4 yearsQualifications:Knowledgeable of Health Benefits, Medical TerminologyTime Management skillsICD-9, CPT Coding experience preferredFluent in English/Spanish is a plus Submit resume online or come into the office to apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bedminster, New Jersey
      • Permanent
      • $37,000 - $41,000 per year
      • 9:00 AM - 6:00 PM
      Our team is growing and expanding! If you want an exciting job with an innovative retail and e-commerce company, join our team. As a Customer Service Representative, you'll be the cornerstone of communication internally, as well as with our customers, manufacturers and various service providers. Our customers and the sales team will count on you to drive issues to resolution and the management team will depend on your insights to identify trends.This role is ideal for candidates who would like to have an opportunity to advance their careers in customer service, e-commerce and retail operations in a fast-growing organizationResponsibilities:Key Responsibilities - Daily monitoring of inbound and outbound customer communications and support needs via phone and email. - Provide accurate, timely and thorough follow through on all customer interactions to ensure proper action is taken. - Manage existing and future customers to initiate relationships, promote customer engagement, and ensure repeat business and referrals. - Proactively work to decrease customer effort across touchpoints, with an eye for process improvements and opportunities to avoid downstream issues. - Diffuse and deescalate service failures. Provide solutions and ideas to drive successful resolutions. - Thorough and accurate reporting in CRM (NetSuite) and other databases. - Work closely with the sales department to ensure seamless processing of customer orders. - Attend educational seminars / trainings to improve product knowledge, skillset and performance level. - Meet personal and team productivity targets / scorecards. - Other duties as assignedWorking hours: 9:00 AM - 6:00 PMSkills:What You Need To Succeed- Passion for customer service and problem solving. You love taking on difficult challenges and finding creative solutions. You don't get flustered easily. If you don't know the answer, you'll dig until you find it- You like helping people. You get a kick out of getting people to those aha! moments. You are patient, level-headed, and cool under pressure. Teaching someone something new makes you feel warm and fuzzy inside.- You pay attention to the details. As far as you're concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch.- You are motivated and driven. You volunteer for new challenges without waiting to be asked.Education:High SchoolExperience:1-4 yearsQualifications:- High school or equivalent (Preferred) - Customer Service: 3 years (Preferred) Additional Information:Job Type: Full-timeSchedule: 8 hour shift - Monday to FridayBenefits:401(k) matchingDental insuranceEmployee discountHealth insurancePaid time offSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our team is growing and expanding! If you want an exciting job with an innovative retail and e-commerce company, join our team. As a Customer Service Representative, you'll be the cornerstone of communication internally, as well as with our customers, manufacturers and various service providers. Our customers and the sales team will count on you to drive issues to resolution and the management team will depend on your insights to identify trends.This role is ideal for candidates who would like to have an opportunity to advance their careers in customer service, e-commerce and retail operations in a fast-growing organizationResponsibilities:Key Responsibilities - Daily monitoring of inbound and outbound customer communications and support needs via phone and email. - Provide accurate, timely and thorough follow through on all customer interactions to ensure proper action is taken. - Manage existing and future customers to initiate relationships, promote customer engagement, and ensure repeat business and referrals. - Proactively work to decrease customer effort across touchpoints, with an eye for process improvements and opportunities to avoid downstream issues. - Diffuse and deescalate service failures. Provide solutions and ideas to drive successful resolutions. - Thorough and accurate reporting in CRM (NetSuite) and other databases. - Work closely with the sales department to ensure seamless processing of customer orders. - Attend educational seminars / trainings to improve product knowledge, skillset and performance level. - Meet personal and team productivity targets / scorecards. - Other duties as assignedWorking hours: 9:00 AM - 6:00 PMSkills:What You Need To Succeed- Passion for customer service and problem solving. You love taking on difficult challenges and finding creative solutions. You don't get flustered easily. If you don't know the answer, you'll dig until you find it- You like helping people. You get a kick out of getting people to those aha! moments. You are patient, level-headed, and cool under pressure. Teaching someone something new makes you feel warm and fuzzy inside.- You pay attention to the details. As far as you're concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch.- You are motivated and driven. You volunteer for new challenges without waiting to be asked.Education:High SchoolExperience:1-4 yearsQualifications:- High school or equivalent (Preferred) - Customer Service: 3 years (Preferred) Additional Information:Job Type: Full-timeSchedule: 8 hour shift - Monday to FridayBenefits:401(k) matchingDental insuranceEmployee discountHealth insurancePaid time offSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Esko, Minnesota
      • Temporary
      • $15.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      We are looking to fill a CSR Position for a local- HVAC client.If you're a problem solver, you might have a future as a customer service representative. Customer Service Representatives talk, listen and help resolve conflicts with customers. An expert communicator will be able to listen effectively to find the root cause of issues, and communicate clearly and in a friendly way to solve the issue and keep the customer happy.Responsibilities:--Assist in taking incoming client calls, recognizing that this is where the client will form their first impression of the company. Good communication with the client is essential!--Make sure that taking care of the clients takes higher priority than and other task and that clients are enthusiastic about how they are treated!--Have a courteous and pleasant demeanor whether on a phone call or not. Know that courteousness affects other team members? spirit.--Make sure that the phone is answered before the third ring and that the approved company greeting is used each time.--Making sure that Club Membership clients are continually called. Extra scheduled service appointments should be booked to make up for any shortfall of repair calls. --Maintain required daily call counts to make daily, weekly, and monthly quotas.--Maintain complete, accurate, and updated information in the client database.--Work with dispatch to schedule service calls and debrief technicians with accurate client information. --Make sure that the client is notified ahead of time if we are not going to arrive within the scheduled time window and reschedule to the client?s satisfaction.--The Lead Client Service Representative will also assist with supervising and assisting in the dispatching of all service and maintenance calls to ensure maximum efficiency of scheduling without compromising client satisfaction. --Obey company Code of Ethics and the Team Rules.Working hours: 8:00 AM - 5:00 PMSkills:--Basic computer skills including Word, Excel, and any other software used by the company.--Geographical knowledge of the service area and/or map reading skills.--Attention to detail and follow-through.--Ability to perform multiple tasks in a fast-paced environment.--Exceptional interpersonal and communication skills, both written and verbal.Education:High SchoolExperience:1-4 yearsQualifications:--High school diploma or GED required. --Prior call center experience preferred. Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking to fill a CSR Position for a local- HVAC client.If you're a problem solver, you might have a future as a customer service representative. Customer Service Representatives talk, listen and help resolve conflicts with customers. An expert communicator will be able to listen effectively to find the root cause of issues, and communicate clearly and in a friendly way to solve the issue and keep the customer happy.Responsibilities:--Assist in taking incoming client calls, recognizing that this is where the client will form their first impression of the company. Good communication with the client is essential!--Make sure that taking care of the clients takes higher priority than and other task and that clients are enthusiastic about how they are treated!--Have a courteous and pleasant demeanor whether on a phone call or not. Know that courteousness affects other team members? spirit.--Make sure that the phone is answered before the third ring and that the approved company greeting is used each time.--Making sure that Club Membership clients are continually called. Extra scheduled service appointments should be booked to make up for any shortfall of repair calls. --Maintain required daily call counts to make daily, weekly, and monthly quotas.--Maintain complete, accurate, and updated information in the client database.--Work with dispatch to schedule service calls and debrief technicians with accurate client information. --Make sure that the client is notified ahead of time if we are not going to arrive within the scheduled time window and reschedule to the client?s satisfaction.--The Lead Client Service Representative will also assist with supervising and assisting in the dispatching of all service and maintenance calls to ensure maximum efficiency of scheduling without compromising client satisfaction. --Obey company Code of Ethics and the Team Rules.Working hours: 8:00 AM - 5:00 PMSkills:--Basic computer skills including Word, Excel, and any other software used by the company.--Geographical knowledge of the service area and/or map reading skills.--Attention to detail and follow-through.--Ability to perform multiple tasks in a fast-paced environment.--Exceptional interpersonal and communication skills, both written and verbal.Education:High SchoolExperience:1-4 yearsQualifications:--High school diploma or GED required. --Prior call center experience preferred. Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Temp to Perm
      • $16.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring a Customer Service Representative for a company located here in Asheville, NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services-Collect and enters orders for new or additional products or services-Utilize customer contact list to sell additional/enhanced products, services -Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or commentsWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesQuickbooks experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring a Customer Service Representative for a company located here in Asheville, NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services-Collect and enters orders for new or additional products or services-Utilize customer contact list to sell additional/enhanced products, services -Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or commentsWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesQuickbooks experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Titusville, Florida
      • Temp to Perm
      • $14.00 - $16.00 per hour
      • 8:30 AM - 5:00 PM
      The Melbourne Spherion Office is seeking an experienced Medical CSR to work at a medical office on a temp to hire opportunity paying $14- $16/hr in Titusville.Responsibilities:-Develop and maintain working knowledge of current products and services offered by the company-Answer all calls and emails in a timely manner, in adherence to their goals-Document all call information according to standard operating procedures-Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs-Process orders, route calls to appropriate resource, and follow up on customer calls where necessary-Review all required documentation to ensure accuracy-Accurately process, verify, and/or submit documentation and orders-Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles-Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required-Must be able to navigate through multiple online EMR systems to obtain applicable documentation-Enter and review all pertinent information in EMR system including authorizations and expiration datesWorking hours: 8:30 AM - 5:00 PMSkills:-Excellent customer service skills-Analytical and problem-solving skills with attention to detail-Decision Making-Excellent ability to communicate both verbally and in writing-Ability to prioritize and manage multiple tasks-Proficient computer skills and knowledge of Microsoft Office-General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.-Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. -Ability to work independently as well as follow detailed directives-Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Computer skills including knowledge of Microsoft Office applicationsEducation:High SchoolExperience:1-4 yearsQualifications:-High School Diploma or equivalent-One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.-Previous medical experience is required Please apply online or email your resume directly the recruiter ashleytuccio@spherion.com for considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The Melbourne Spherion Office is seeking an experienced Medical CSR to work at a medical office on a temp to hire opportunity paying $14- $16/hr in Titusville.Responsibilities:-Develop and maintain working knowledge of current products and services offered by the company-Answer all calls and emails in a timely manner, in adherence to their goals-Document all call information according to standard operating procedures-Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs-Process orders, route calls to appropriate resource, and follow up on customer calls where necessary-Review all required documentation to ensure accuracy-Accurately process, verify, and/or submit documentation and orders-Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles-Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required-Must be able to navigate through multiple online EMR systems to obtain applicable documentation-Enter and review all pertinent information in EMR system including authorizations and expiration datesWorking hours: 8:30 AM - 5:00 PMSkills:-Excellent customer service skills-Analytical and problem-solving skills with attention to detail-Decision Making-Excellent ability to communicate both verbally and in writing-Ability to prioritize and manage multiple tasks-Proficient computer skills and knowledge of Microsoft Office-General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.-Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. -Ability to work independently as well as follow detailed directives-Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Computer skills including knowledge of Microsoft Office applicationsEducation:High SchoolExperience:1-4 yearsQualifications:-High School Diploma or equivalent-One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.-Previous medical experience is required Please apply online or email your resume directly the recruiter ashleytuccio@spherion.com for considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • College Station, Texas
      • Temporary
      • $14.00 - $15.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion has partnered with a local company in College Station to hire a Customer Service Representative.Responsibilities:Taking calls from customers and ask what their needing assistance with- type it in, collect payment, schedule on calendarCommunicating with customers through various channelsMaintaining a positive, empathetic, and professional attitude toward customers at all timesMaintaining solid customer relationships by handling questions and concerns with speed and professionalismWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skillsTech SavyExperience in Excel and WordEducation:High SchoolExperience:1-4 yearsQualifications:High school diploma, general education degree, or equivalent2+ years previous experience in similar role Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion has partnered with a local company in College Station to hire a Customer Service Representative.Responsibilities:Taking calls from customers and ask what their needing assistance with- type it in, collect payment, schedule on calendarCommunicating with customers through various channelsMaintaining a positive, empathetic, and professional attitude toward customers at all timesMaintaining solid customer relationships by handling questions and concerns with speed and professionalismWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skillsTech SavyExperience in Excel and WordEducation:High SchoolExperience:1-4 yearsQualifications:High school diploma, general education degree, or equivalent2+ years previous experience in similar role Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Alachua, Florida
      • Temp to Perm
      • $16.50 per hour
      • 10:00 AM - 8:00 PM
      Spherion Gainesville, FL has a client looking for Representatives to provide customer service in Alachua, FL location. You will use your exceptional customer service skills to excel in this position. Let's get to work. Will provide trainingTemporary with the possibility of a permanent position Alachua, FL Schedule: FT, M-F, 10am - 7pm or 11am - 8pmSalary: $16.50/hrResponsibilities:- Provide excellent customer service via incoming and outgoing telephone calls, emails and other correspondence - Data entry of all customer service inquiries- Work within databases and other programs/applications - Maintain confidentiality at all times- Assist with creating accounts and website questions- Other duties as assignedWorking hours: 10:00 AM - 8:00 PMSkills:- Able to multitask- Maintain confidentiality- Excellent communication skills both written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent - Salesforce experience highly preferred- Bilingual English/Spanish a plus Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville, FL has a client looking for Representatives to provide customer service in Alachua, FL location. You will use your exceptional customer service skills to excel in this position. Let's get to work. Will provide trainingTemporary with the possibility of a permanent position Alachua, FL Schedule: FT, M-F, 10am - 7pm or 11am - 8pmSalary: $16.50/hrResponsibilities:- Provide excellent customer service via incoming and outgoing telephone calls, emails and other correspondence - Data entry of all customer service inquiries- Work within databases and other programs/applications - Maintain confidentiality at all times- Assist with creating accounts and website questions- Other duties as assignedWorking hours: 10:00 AM - 8:00 PMSkills:- Able to multitask- Maintain confidentiality- Excellent communication skills both written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent - Salesforce experience highly preferred- Bilingual English/Spanish a plus Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Cape Coral, Florida
      • Temp to Perm
      • $17.50 per hour
      • 12:30 PM - 9:00 PM
      This position is primarily responsible for assisting customers with product questions/problems, orderinquiries/placing orders, and other customer related questions. Works as a team with co-workers andmanager/supervisors to ensure quality customer service is given to our customers in an ever changingwork environment by performing the following duties.Responsibilities:-Attracts potential customers by answering product and service questions; suggesting informationabout other products and services-Opens customer accounts by recording account information in CRM/database software.-Maintains customer records by updating account information in CRM/database software.-Place order via Phone, Mail, E-mail, or chat.-Maintains sales goals by up/cross selling products-Resolves product or service problems by clarifying the customer's complaint; determining the causeof the problem; selecting and explaining the best solution to solve the problem; expeditingcorrection or adjustment; following up to ensure resolution. Via all service channels (case, email,mail, chat, and phone)Working hours: 12:30 PM - 9:00 PMSkills:LANGUAGE SKILLS:Ability to read and interpret documents such as safety rules, operating and maintenance instructions,and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectivelybefore groups of customers or employees of the organization.MATHEMATICAL SKILLS:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.REASONING ABILITY:Ability to solve practical problems and deal with a variety of concrete variables in situations where onlylimited standardization exists. Ability to interpret a variety of instructions furnished in written, oral,diagram, or schedule form.COMPUTER SKILLS:To perform this job successfully, an individual should have knowledge of Database Software;Spreadsheet Software; Internet software; Order Processing Systems; Project Management software;Word Processing Software; Electronic Mail Software.OTHER SKILLS AND ABILITIES:- Excellent written and verbal communication skills.- Excellent telephone manner with clear, concise and professional communication skills.- Type a minimum of 30 words per minute.Education:High SchoolExperience:1-4 yearsQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. Several ways to Apply-? Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907? Apply on line www.spherionjobcentral.com? Email your resume by replying to this post? Call our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      This position is primarily responsible for assisting customers with product questions/problems, orderinquiries/placing orders, and other customer related questions. Works as a team with co-workers andmanager/supervisors to ensure quality customer service is given to our customers in an ever changingwork environment by performing the following duties.Responsibilities:-Attracts potential customers by answering product and service questions; suggesting informationabout other products and services-Opens customer accounts by recording account information in CRM/database software.-Maintains customer records by updating account information in CRM/database software.-Place order via Phone, Mail, E-mail, or chat.-Maintains sales goals by up/cross selling products-Resolves product or service problems by clarifying the customer's complaint; determining the causeof the problem; selecting and explaining the best solution to solve the problem; expeditingcorrection or adjustment; following up to ensure resolution. Via all service channels (case, email,mail, chat, and phone)Working hours: 12:30 PM - 9:00 PMSkills:LANGUAGE SKILLS:Ability to read and interpret documents such as safety rules, operating and maintenance instructions,and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectivelybefore groups of customers or employees of the organization.MATHEMATICAL SKILLS:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.REASONING ABILITY:Ability to solve practical problems and deal with a variety of concrete variables in situations where onlylimited standardization exists. Ability to interpret a variety of instructions furnished in written, oral,diagram, or schedule form.COMPUTER SKILLS:To perform this job successfully, an individual should have knowledge of Database Software;Spreadsheet Software; Internet software; Order Processing Systems; Project Management software;Word Processing Software; Electronic Mail Software.OTHER SKILLS AND ABILITIES:- Excellent written and verbal communication skills.- Excellent telephone manner with clear, concise and professional communication skills.- Type a minimum of 30 words per minute.Education:High SchoolExperience:1-4 yearsQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. Several ways to Apply-? Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907? Apply on line www.spherionjobcentral.com? Email your resume by replying to this post? Call our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • College Station, Texas
      • Temporary
      • $10.00 - $15.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion has partnered with a local company in Bryan Texas seeking a Customer Service Representative.Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all timesAnswer requests from clientsProviding customer service supportReceiving and responding to public inquiries for informationWorking hours: 8:00 AM - 5:00 PMSkills:Experience with Excel and WordExperience working with customer supportPositive attitudeEducation:High SchoolExperience:1-4 yearsQualifications:HS Diploma or equivalentPrevious customer service experience Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion has partnered with a local company in Bryan Texas seeking a Customer Service Representative.Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all timesAnswer requests from clientsProviding customer service supportReceiving and responding to public inquiries for informationWorking hours: 8:00 AM - 5:00 PMSkills:Experience with Excel and WordExperience working with customer supportPositive attitudeEducation:High SchoolExperience:1-4 yearsQualifications:HS Diploma or equivalentPrevious customer service experience Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Gulfport, Mississippi
      • Temporary
      • $15.00 per hour
      • 7:00 AM - 4:00 PM (Various Shifts Available)
      Our client is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot.Schedule: Mon - Fri, 7:00 AM -> 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 7:00 AM - 4:00 PM (Various Shifts Available)Skills:Skills:- High level communication skill set (written and verbal)- PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:0-1 yearsQualifications:Education:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our client is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot.Schedule: Mon - Fri, 7:00 AM -> 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 7:00 AM - 4:00 PM (Various Shifts Available)Skills:Skills:- High level communication skill set (written and verbal)- PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:0-1 yearsQualifications:Education:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Mansfield, Ohio
      • Temp to Perm
      • $18.00 - $0.00 per hour
      School Specialty Inc., in partnership with Spherion Mid-Ohio, is looking for Customer Service Representatives to build positive customer experiences via phone and written communication. School Specialty is the largest school supply and furniture distributor in the country - providing more than 90% of the country’s schools with supplies and furniture. These positions are full time and temp-to-hire after 480 hours worked.  Hours: Full time, 40 hours per week, Monday-Friday, with an 8 hour shift scheduled between 8am-6pm. This position will work 100% on-site at School Specialty’s Mansfield campus  Estimated Start Date: 5/2/22  Pay: $18/hr    Responsibilities: -Provide professional customer service to customers and sales representatives -First line of contact for inquiries via phone, fax, internet, or mail regarding orders, returns, and shipments -Identify and resolve underlying root causes through research and analysis -Develop customer and product knowledge expertise -Diffuse difficult customer situations in a professional manner -Respond to customer inquiries and manages to completion in timely manner -Data entry and order entry    Requirements: -One year customer service representative experience -One year data entry and keyboarding experience -Professional written and verbal communication skills -Proficient PC -based computer experience -Proficient in Microsoft Office products -Problem solving skills and ability to resolved discrepancies 
      School Specialty Inc., in partnership with Spherion Mid-Ohio, is looking for Customer Service Representatives to build positive customer experiences via phone and written communication. School Specialty is the largest school supply and furniture distributor in the country - providing more than 90% of the country’s schools with supplies and furniture. These positions are full time and temp-to-hire after 480 hours worked.  Hours: Full time, 40 hours per week, Monday-Friday, with an 8 hour shift scheduled between 8am-6pm. This position will work 100% on-site at School Specialty’s Mansfield campus  Estimated Start Date: 5/2/22  Pay: $18/hr    Responsibilities: -Provide professional customer service to customers and sales representatives -First line of contact for inquiries via phone, fax, internet, or mail regarding orders, returns, and shipments -Identify and resolve underlying root causes through research and analysis -Develop customer and product knowledge expertise -Diffuse difficult customer situations in a professional manner -Respond to customer inquiries and manages to completion in timely manner -Data entry and order entry    Requirements: -One year customer service representative experience -One year data entry and keyboarding experience -Professional written and verbal communication skills -Proficient PC -based computer experience -Proficient in Microsoft Office products -Problem solving skills and ability to resolved discrepancies 
      • South Burlington, Vermont
      • Temp to Perm
      • $17.00 - $18.00 per hour
      • 8:00 AM - 4:30 PM
      Spherion Staffing is recruiting for a Healthcare Customer Service Representative in South Burlington. This is an exciting opportunity with a growing healthcare organization! This role is full-time, Monday-Friday, 8am-4:30pm, temp-to-hire, paying $17 to $19/hr.Position is fully onsite with social distancing guidelines and protections in effect.Responsibilities:The Customer Service Representative's primary responsibilities include:Answer inbound customer calls, assisting with medical, dental and flexible spending plan questionsReview plan documents to respond to specific benefit questionsCommunicate with internal teamParticipate in team training sessions and build customer service skillsRespond to customer email requestsWorking hours: 8:00 AM - 4:30 PMSkills:Excellent communication and customer service skillsExcellent attention to detailProfessional telephone manner.Ability to multi-task while working with a computer and phone systemEducation:High SchoolExperience:1-4 yearsQualifications:Associates Degree or 2+ years in customer service, preferably in a healthcare settingWorking knowledge of Microsoft Word, Excel and OutlookKnowledge or familiarity with medical terminology a plusDemonstrated experience interacting with internal and/or external customers Apply today by visiting www.spherion.com/apply or email your resume to BurlingtonVTJobs@Spherion.com Please note that if you have applied with Spherion previously there is no need to reapply. Simply contact our office.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is recruiting for a Healthcare Customer Service Representative in South Burlington. This is an exciting opportunity with a growing healthcare organization! This role is full-time, Monday-Friday, 8am-4:30pm, temp-to-hire, paying $17 to $19/hr.Position is fully onsite with social distancing guidelines and protections in effect.Responsibilities:The Customer Service Representative's primary responsibilities include:Answer inbound customer calls, assisting with medical, dental and flexible spending plan questionsReview plan documents to respond to specific benefit questionsCommunicate with internal teamParticipate in team training sessions and build customer service skillsRespond to customer email requestsWorking hours: 8:00 AM - 4:30 PMSkills:Excellent communication and customer service skillsExcellent attention to detailProfessional telephone manner.Ability to multi-task while working with a computer and phone systemEducation:High SchoolExperience:1-4 yearsQualifications:Associates Degree or 2+ years in customer service, preferably in a healthcare settingWorking knowledge of Microsoft Word, Excel and OutlookKnowledge or familiarity with medical terminology a plusDemonstrated experience interacting with internal and/or external customers Apply today by visiting www.spherion.com/apply or email your resume to BurlingtonVTJobs@Spherion.com Please note that if you have applied with Spherion previously there is no need to reapply. Simply contact our office.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Montgomery, Pennsylvania
      • Temporary
      We are hiring for Customer Service Representatives in Montoursville and Montgomery for full time and part time openings.    Part time CSR Work schedule M-TH (10 a.m. – 4 p.m.), F (10:30 a.m. – 4 p.m.), or M-TH (11 a.m. – 5 p.m.), F (11:30 a.m. – 5 p.m.).  $14.50 – M-TH (12 p.m. – 6 p.m.), F (12:30 p.m. – 6 p.m.) Training schedule M-F (8:30 a.m. – 5 p.m.) for approx.. 4-6 weeks. Full time CSR Work schedule M-F (10 a.m. – 6:30 p.m.), M-F (11:30 a.m. – 8 p.m.) Training schedule M-F (8:30 a.m. – 5 p.m.) for approx.. 4-6 weeks.   
      We are hiring for Customer Service Representatives in Montoursville and Montgomery for full time and part time openings.    Part time CSR Work schedule M-TH (10 a.m. – 4 p.m.), F (10:30 a.m. – 4 p.m.), or M-TH (11 a.m. – 5 p.m.), F (11:30 a.m. – 5 p.m.).  $14.50 – M-TH (12 p.m. – 6 p.m.), F (12:30 p.m. – 6 p.m.) Training schedule M-F (8:30 a.m. – 5 p.m.) for approx.. 4-6 weeks. Full time CSR Work schedule M-F (10 a.m. – 6:30 p.m.), M-F (11:30 a.m. – 8 p.m.) Training schedule M-F (8:30 a.m. – 5 p.m.) for approx.. 4-6 weeks.   
      • Killeen, Texas
      • Temp to Perm
      • $14.00 per hour
      • 8:00 AM - 4:00 PM
      Find your ideal customer service job now! Spherion Temple is seeking an energetic customer service representatives with a desire to work in a fast-paced environment for a leading shipping business in Temple, Texas.Responsibilities:Assisting customers with various inquiries in a timely manner with a high degree of professionalismResearching and resolving customer issuesInputting customer information into client systemsManaging transactions and changes to accountsPerforming other administrative duties as assigned.Working hours: 8:00 AM - 4:00 PMSkills:Good written and verbal communication skillsStrong customer service skills.Ability to multitask and use multiple systems on multiple platforms.Education:High SchoolExperience:0-1 yearsQualifications:Previous call center experience is a plusMaintain confidentiality and professionalism.Must be at least 18 years old, and pass a background screen and drug test. Apply and call the Spherion Temple Team @ 254-778-0533Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Find your ideal customer service job now! Spherion Temple is seeking an energetic customer service representatives with a desire to work in a fast-paced environment for a leading shipping business in Temple, Texas.Responsibilities:Assisting customers with various inquiries in a timely manner with a high degree of professionalismResearching and resolving customer issuesInputting customer information into client systemsManaging transactions and changes to accountsPerforming other administrative duties as assigned.Working hours: 8:00 AM - 4:00 PMSkills:Good written and verbal communication skillsStrong customer service skills.Ability to multitask and use multiple systems on multiple platforms.Education:High SchoolExperience:0-1 yearsQualifications:Previous call center experience is a plusMaintain confidentiality and professionalism.Must be at least 18 years old, and pass a background screen and drug test. Apply and call the Spherion Temple Team @ 254-778-0533Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Temporary
      • $14.00 - $15.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring for Customer Service Representatives for a Government Entity located here in Buncombe County NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with clients via telephone, email, online chat or in person to provide support and information-Utilize customer contact list to schedule appointments and track pertinent information-Field customer questions and concerns and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of client interactions with details entered into databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesPrevious customer service experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring for Customer Service Representatives for a Government Entity located here in Buncombe County NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with clients via telephone, email, online chat or in person to provide support and information-Utilize customer contact list to schedule appointments and track pertinent information-Field customer questions and concerns and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of client interactions with details entered into databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesPrevious customer service experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • McAllen, Texas
      • Temp to Perm
      • $10.00 - $13.00 per hour
      • 8:00 AM - 5:00 PM
      We are hiring a Customer Service Representative to manage customer queries, orders, etc. .You will also be asked to input data in the system.This is a temp to hire position, Monday through Saturday, full time, HURRY Only 2 positions available!Responsibilities:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Processing orders, forms, applications, and requests.Keeping records of customer interactions, Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Working hours: 8:00 AM - 5:00 PMSkills:Able to work in a multi task environmentCommunications SkillCustomer service skillsAbility to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.Education:High SchoolExperience:0-1 yearsQualifications:1+ Years of experience in customer service( Commercial, call center etc) Ability to work Monday through SaturdayAttention to detail Apply online: www.spherion.com/apply and please call 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are hiring a Customer Service Representative to manage customer queries, orders, etc. .You will also be asked to input data in the system.This is a temp to hire position, Monday through Saturday, full time, HURRY Only 2 positions available!Responsibilities:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Processing orders, forms, applications, and requests.Keeping records of customer interactions, Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Working hours: 8:00 AM - 5:00 PMSkills:Able to work in a multi task environmentCommunications SkillCustomer service skillsAbility to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.Education:High SchoolExperience:0-1 yearsQualifications:1+ Years of experience in customer service( Commercial, call center etc) Ability to work Monday through SaturdayAttention to detail Apply online: www.spherion.com/apply and please call 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Pierce, Florida
      • Temp to Perm
      • $15.00 - $17.00 per hour
      • 8:00 AM - 5:00 PM
      Our Spherion Port St. Lucie office is looking for a talented Logistics Customer Service Representative to work on a temp to hire opportunity paying between $15/hr- $17/hr. This Logistics Customer Service Represenative would be supporting the efforts of a construction company in the Fort Pierce area.Responsibilities:-Answer customer inquires regarding the status of their materials-Review and track logistics routes-Prepare and update documentation associated with an order-Additional job duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:-Must be extremely detail oriented-Must be customer service driven-Must have excellent verbal and written communicationEducation:High SchoolExperience:1-4 yearsQualifications:-High School Diploma or GED-Previous logistics experience is preferred-Proficiency in Microsoft Office Suite is preferred-Must pass a multistate criminal background and a drug screen Please apply online or email your resume directly to the recruiter at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our Spherion Port St. Lucie office is looking for a talented Logistics Customer Service Representative to work on a temp to hire opportunity paying between $15/hr- $17/hr. This Logistics Customer Service Represenative would be supporting the efforts of a construction company in the Fort Pierce area.Responsibilities:-Answer customer inquires regarding the status of their materials-Review and track logistics routes-Prepare and update documentation associated with an order-Additional job duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:-Must be extremely detail oriented-Must be customer service driven-Must have excellent verbal and written communicationEducation:High SchoolExperience:1-4 yearsQualifications:-High School Diploma or GED-Previous logistics experience is preferred-Proficiency in Microsoft Office Suite is preferred-Must pass a multistate criminal background and a drug screen Please apply online or email your resume directly to the recruiter at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bridgewater, New Jersey
      • Permanent
      • $37,000 - $41,000 per year
      • 9:00 AM - 6:00 PM
      Our team is growing and expanding! If you want an exciting job with an innovative retail and e-commerce company, join our team. As a Customer Service Representative, you'll be the cornerstone of communication internally, as well as with our customers, manufacturers and various service providers. Our customers and the sales team will count on you to drive issues to resolution and the management team will depend on your insights to identify trends.This role is ideal for candidates who would like to have an opportunity to advance their careers in customer service, e-commerce and retail operations in a fast-growing organizationResponsibilities:Key Responsibilities - Daily monitoring of inbound and outbound customer communications and support needs via phone and email. - Provide accurate, timely and thorough follow through on all customer interactions to ensure proper action is taken. - Manage existing and future customers to initiate relationships, promote customer engagement, and ensure repeat business and referrals. - Proactively work to decrease customer effort across touchpoints, with an eye for process improvements and opportunities to avoid downstream issues. - Diffuse and deescalate service failures. Provide solutions and ideas to drive successful resolutions. - Thorough and accurate reporting in CRM (NetSuite) and other databases. - Work closely with the sales department to ensure seamless processing of customer orders. - Attend educational seminars / trainings to improve product knowledge, skillset and performance level. - Meet personal and team productivity targets / scorecards. - Other duties as assignedWorking hours: 9:00 AM - 6:00 PMSkills:What You Need To Succeed- Passion for customer service and problem solving. You love taking on difficult challenges and finding creative solutions. You don't get flustered easily. If you don't know the answer, you'll dig until you find it- You like helping people. You get a kick out of getting people to those aha! moments. You are patient, level-headed, and cool under pressure. Teaching someone something new makes you feel warm and fuzzy inside.- You pay attention to the details. As far as you're concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch.- You are motivated and driven. You volunteer for new challenges without waiting to be asked.Education:High SchoolExperience:1-4 yearsQualifications:- High school or equivalent (Preferred) - Customer Service: 3 years (Preferred) Additional Information:Job Type: Full-timeSchedule: 8 hour shift - Monday to FridayBenefits:401(k) matchingDental insuranceEmployee discountHealth insurancePaid time offSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our team is growing and expanding! If you want an exciting job with an innovative retail and e-commerce company, join our team. As a Customer Service Representative, you'll be the cornerstone of communication internally, as well as with our customers, manufacturers and various service providers. Our customers and the sales team will count on you to drive issues to resolution and the management team will depend on your insights to identify trends.This role is ideal for candidates who would like to have an opportunity to advance their careers in customer service, e-commerce and retail operations in a fast-growing organizationResponsibilities:Key Responsibilities - Daily monitoring of inbound and outbound customer communications and support needs via phone and email. - Provide accurate, timely and thorough follow through on all customer interactions to ensure proper action is taken. - Manage existing and future customers to initiate relationships, promote customer engagement, and ensure repeat business and referrals. - Proactively work to decrease customer effort across touchpoints, with an eye for process improvements and opportunities to avoid downstream issues. - Diffuse and deescalate service failures. Provide solutions and ideas to drive successful resolutions. - Thorough and accurate reporting in CRM (NetSuite) and other databases. - Work closely with the sales department to ensure seamless processing of customer orders. - Attend educational seminars / trainings to improve product knowledge, skillset and performance level. - Meet personal and team productivity targets / scorecards. - Other duties as assignedWorking hours: 9:00 AM - 6:00 PMSkills:What You Need To Succeed- Passion for customer service and problem solving. You love taking on difficult challenges and finding creative solutions. You don't get flustered easily. If you don't know the answer, you'll dig until you find it- You like helping people. You get a kick out of getting people to those aha! moments. You are patient, level-headed, and cool under pressure. Teaching someone something new makes you feel warm and fuzzy inside.- You pay attention to the details. As far as you're concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch.- You are motivated and driven. You volunteer for new challenges without waiting to be asked.Education:High SchoolExperience:1-4 yearsQualifications:- High school or equivalent (Preferred) - Customer Service: 3 years (Preferred) Additional Information:Job Type: Full-timeSchedule: 8 hour shift - Monday to FridayBenefits:401(k) matchingDental insuranceEmployee discountHealth insurancePaid time offSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Middleton, Wisconsin
      • Permanent
      • $20.00 - $23.00 per hour
      • 8:00 AM - 5:00 PM
      Direct Hire!Work from home/onsite hybrid!Spherion is recruiting a Bilingual Customer Service Representative to join the team of our Middleton, WI-based client! In this position, you will be responsible for achieving customer satisfaction within defined objectives for the company, including managing customer accounts via orders, complaints and problem resolution, communicating with customers, organizing invoices and responding to literature requests. You MUST be bilingual in English and Spanish!Responsibilities:- Receive, process, and verify the accuracy of orders from customers and consumers, and ensure needs are met.- Handle complaints/claims and other issues affecting customer orders, liaising where necessary with relevant stakeholders to solve order issues.- Maintain accurate customer pricing and resolve pricing inaccuracies by researching discrepancies.- Support and communicate with finance department, accounts receivable, marketing, and sales, and other relevant stakeholders.- Organize deliveries and returns, execute transport with needed documentation, and check availability of the goods to be shipped.- Ensure customer/consumer requirements are properly documented and communicated regarding the orders and logistics.Working hours: 8:00 AM - 5:00 PMSkills:- Organizational, communication, analytical, and critical thinking skills needed- High level of skill in alpha and numeric keyboarding, and strong data entryEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent- 1-3 years customer service experience- Proficient in English and Spanish communication skills, both verbal and written Apply via the Apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Direct Hire!Work from home/onsite hybrid!Spherion is recruiting a Bilingual Customer Service Representative to join the team of our Middleton, WI-based client! In this position, you will be responsible for achieving customer satisfaction within defined objectives for the company, including managing customer accounts via orders, complaints and problem resolution, communicating with customers, organizing invoices and responding to literature requests. You MUST be bilingual in English and Spanish!Responsibilities:- Receive, process, and verify the accuracy of orders from customers and consumers, and ensure needs are met.- Handle complaints/claims and other issues affecting customer orders, liaising where necessary with relevant stakeholders to solve order issues.- Maintain accurate customer pricing and resolve pricing inaccuracies by researching discrepancies.- Support and communicate with finance department, accounts receivable, marketing, and sales, and other relevant stakeholders.- Organize deliveries and returns, execute transport with needed documentation, and check availability of the goods to be shipped.- Ensure customer/consumer requirements are properly documented and communicated regarding the orders and logistics.Working hours: 8:00 AM - 5:00 PMSkills:- Organizational, communication, analytical, and critical thinking skills needed- High level of skill in alpha and numeric keyboarding, and strong data entryEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent- 1-3 years customer service experience- Proficient in English and Spanish communication skills, both verbal and written Apply via the Apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Columbus, Georgia
      • Temporary
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 8:00 AM - 5:00 PMSkills:Proficient Microsoft word/ExcelProficient using a multi phone systemGood Communication SkillsTyping 30+ wpmEducation:High SchoolExperience:1-4 yearsQualifications:Proven customer support experience or experience as a client service representativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively If you are interested in working in a leading manufacturing company in the Columbus market and meet the qualifications, we want to hear from you! Apply here and call Keaire at (706) 393-8465Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 8:00 AM - 5:00 PMSkills:Proficient Microsoft word/ExcelProficient using a multi phone systemGood Communication SkillsTyping 30+ wpmEducation:High SchoolExperience:1-4 yearsQualifications:Proven customer support experience or experience as a client service representativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively If you are interested in working in a leading manufacturing company in the Columbus market and meet the qualifications, we want to hear from you! Apply here and call Keaire at (706) 393-8465Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Port St Lucie, Florida
      • Temp to Perm
      • $15.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      Our Port Saint Lucie Spherion Office is seeking multiple experienced Medical Customer Service Representatives to work in the Ostomy department for a very busy medical call center in Port St. Lucie.Responsibilities:-Handle large amounts of inbound and outbound calls in a timely manner-Keep accurate records of all customer conversations-Follow company protocols when needing to escalate calls to supervisor.-Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer serviceWorking hours: 8:00 AM - 5:00 PMSkills:-Exceptional customer service-Active listening skills-Excellent verbal/written communication skills-Proficiency with computers, software, and strong data entry skillsEducation:High SchoolExperience:1-4 yearsQualifications:-Minimum of 1 year medical and or/call center experience required-High School Diploma or GED required-Must pass a multi-state background and drug screen Please apply online or email the recruiter directly at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our Port Saint Lucie Spherion Office is seeking multiple experienced Medical Customer Service Representatives to work in the Ostomy department for a very busy medical call center in Port St. Lucie.Responsibilities:-Handle large amounts of inbound and outbound calls in a timely manner-Keep accurate records of all customer conversations-Follow company protocols when needing to escalate calls to supervisor.-Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer serviceWorking hours: 8:00 AM - 5:00 PMSkills:-Exceptional customer service-Active listening skills-Excellent verbal/written communication skills-Proficiency with computers, software, and strong data entry skillsEducation:High SchoolExperience:1-4 yearsQualifications:-Minimum of 1 year medical and or/call center experience required-High School Diploma or GED required-Must pass a multi-state background and drug screen Please apply online or email the recruiter directly at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Columbus, Georgia
      • Temporary
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 8:00 AM - 5:00 PMSkills:Proficient Microsoft word/ExcelProficient using a multi phone systemGood Communication SkillsTyping 30+ wpmEducation:High SchoolExperience:1-4 yearsQualifications:Proven customer support experience or experience as a client service representativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively If you are interested in working in a leading manufacturing company in the Columbus market and meet the qualifications, we want to hear from you! Apply here and call Keaire at (706) 393-8465Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 8:00 AM - 5:00 PMSkills:Proficient Microsoft word/ExcelProficient using a multi phone systemGood Communication SkillsTyping 30+ wpmEducation:High SchoolExperience:1-4 yearsQualifications:Proven customer support experience or experience as a client service representativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively If you are interested in working in a leading manufacturing company in the Columbus market and meet the qualifications, we want to hear from you! Apply here and call Keaire at (706) 393-8465Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Port St Lucie, Florida
      • Temp to Perm
      • $15 - $18 per year
      • 8:00 AM - 5:00 PM
      Our Port Saint Lucie Spherion Office is seeking multiple experienced Medical Customer Service Representatives to work in the Urology department for a very busy medical call center in Port St. Lucie.Responsibilities:-Handle large amounts of inbound and outbound calls in a timely manner-Keep accurate records of all customer conversations-Follow company protocols when needing to escalate calls to supervisor.-Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer serviceWorking hours: 8:00 AM - 5:00 PMSkills:-Exceptional customer service-Active listening skills-Excellent verbal/written communication skills-Proficiency with computers, software, and strong data entry skillsEducation:High SchoolExperience:1-4 yearsQualifications:-Minimum of 1 year medical and or/call center experience required-High School Diploma or GED required-Must pass a multi-state background and drug screen Please apply online or email the recruiter directly at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our Port Saint Lucie Spherion Office is seeking multiple experienced Medical Customer Service Representatives to work in the Urology department for a very busy medical call center in Port St. Lucie.Responsibilities:-Handle large amounts of inbound and outbound calls in a timely manner-Keep accurate records of all customer conversations-Follow company protocols when needing to escalate calls to supervisor.-Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer serviceWorking hours: 8:00 AM - 5:00 PMSkills:-Exceptional customer service-Active listening skills-Excellent verbal/written communication skills-Proficiency with computers, software, and strong data entry skillsEducation:High SchoolExperience:1-4 yearsQualifications:-Minimum of 1 year medical and or/call center experience required-High School Diploma or GED required-Must pass a multi-state background and drug screen Please apply online or email the recruiter directly at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sarasota, Florida
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 8:00 AM - 5:00 PM
      This position is responsible for assisting our internal and external customers with product questions and concerns while maintaining a high level of customer service.Responsibilities:-Processing orders-Keying data into PC systems -Scheduling jobs using MS Excel and proprietary industry specific PC applications.-Using telephones to contact customers and vendors. -Route calls to appropriate other Depts. in business. -Be accurate and a solid multi-tasker!Working hours: 8:00 AM - 5:00 PMSkills:MS Excel and PC skills. Alphanumeric data entry skills. Ability to handle calls, call routing and keying simultaneously. Able to work cohesively in a small department / call center.Education:High SchoolExperience:1-4 yearsQualifications:High school diplomaBilingual - English and Spanish (required) Minimum of 2 years of call center and/or administrative based experience. Logistics coordination background extremely helpful. Solid PC and MSExcel skills. Please apply today! Don't miss out.Spherion_gtwb_sarasotaSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      This position is responsible for assisting our internal and external customers with product questions and concerns while maintaining a high level of customer service.Responsibilities:-Processing orders-Keying data into PC systems -Scheduling jobs using MS Excel and proprietary industry specific PC applications.-Using telephones to contact customers and vendors. -Route calls to appropriate other Depts. in business. -Be accurate and a solid multi-tasker!Working hours: 8:00 AM - 5:00 PMSkills:MS Excel and PC skills. Alphanumeric data entry skills. Ability to handle calls, call routing and keying simultaneously. Able to work cohesively in a small department / call center.Education:High SchoolExperience:1-4 yearsQualifications:High school diplomaBilingual - English and Spanish (required) Minimum of 2 years of call center and/or administrative based experience. Logistics coordination background extremely helpful. Solid PC and MSExcel skills. Please apply today! Don't miss out.Spherion_gtwb_sarasotaSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Baytown, Texas
      • Temporary
      • $13.00 - $16.00 per hour
      • 7:00 AM - 11:00 PM
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Port Richey, Florida
      • Temp to Perm
      • $18.00 - $23.00 per hour
      • 7:00 AM - 5:00 PM
      Are you a detail-oriented, self-motivated individual? This is the opportunity for you. Our client is looking to expand its current team and add an additional CSR to the team.Responsibilities:-Entering and confirming customers purchase orders into the computer system as well as confirm back to the customer-Informs customer of unit prices, shipping date, anticipated delays, and any additional information relevant-Manage orders to ensure production scheduling and OTD are achieved-Communicate with customers on their order status (as needed)-Manage order quantities accounting for current stock levels-File copies of orders received-Verify pricing is correct on new POs, if the quote is over 2 years requote is required-Respectfully communicate to production, shipping, warehouse, or quality personnel to expedite or trace missing or delayed shipments.Working hours: 7:00 AM - 5:00 PMSkills:-Customer Support-Pricing-Order Management/entry-IQMS-Premium ordersEducation:High SchoolExperience:4-7 yearsQualifications:-A minimum of 3 years of experience preferably in a plastic injection molding manufacturing environment-Organized with great communication skills: written and verbal-Professional and respectful team player-Skill of versatility; adapting to the different situations when dealing with customers-Must be proficient with a computer and familiar with Microsoft Word and Excel-Self-motivated to complete several diverse task with tight deadlines-Ability to read and interpret documents such as work instructions and purchase orders If you're interested in this position or you know anyone that might be interested, please contact me at:PH: 352-796-6000ryanhill@spherion.com and deannasuarez@spherion.comBe sure to tell me which position you are applying for in the email.Apply online at www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you a detail-oriented, self-motivated individual? This is the opportunity for you. Our client is looking to expand its current team and add an additional CSR to the team.Responsibilities:-Entering and confirming customers purchase orders into the computer system as well as confirm back to the customer-Informs customer of unit prices, shipping date, anticipated delays, and any additional information relevant-Manage orders to ensure production scheduling and OTD are achieved-Communicate with customers on their order status (as needed)-Manage order quantities accounting for current stock levels-File copies of orders received-Verify pricing is correct on new POs, if the quote is over 2 years requote is required-Respectfully communicate to production, shipping, warehouse, or quality personnel to expedite or trace missing or delayed shipments.Working hours: 7:00 AM - 5:00 PMSkills:-Customer Support-Pricing-Order Management/entry-IQMS-Premium ordersEducation:High SchoolExperience:4-7 yearsQualifications:-A minimum of 3 years of experience preferably in a plastic injection molding manufacturing environment-Organized with great communication skills: written and verbal-Professional and respectful team player-Skill of versatility; adapting to the different situations when dealing with customers-Must be proficient with a computer and familiar with Microsoft Word and Excel-Self-motivated to complete several diverse task with tight deadlines-Ability to read and interpret documents such as work instructions and purchase orders If you're interested in this position or you know anyone that might be interested, please contact me at:PH: 352-796-6000ryanhill@spherion.com and deannasuarez@spherion.comBe sure to tell me which position you are applying for in the email.Apply online at www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • St. Marys, Ohio
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 40
      We are hiring for an immediate Customer Service Representative for a recruiting firm in St. Marys, OH. Compensation & Benefits: Earn $15.00 - $16.00 an hour 40 hours a week Full benefits Casual Fridays The last Friday of every month you get off at noon Paid time off, vacation and breaks Responsibilities: Accountable for screening and processing applicants in a timely manner, and for promptly and professionally handling telephone calls. Update personal files of new employees Function as a liaison between Spherion and the clients Handle incoming phone calls Participate in orientation of new employees Requirements & Qualifications: GED required College degree with concentration in business related subjects or equivalent training and experience Strong communication and problem solving skills We offer ACA compliant health insurance once you start working! For additional details, please ask during your virtual interview with us! Interested candidates need to fill out our online ‘Apply Now’ application at ApplyOhio.com and then send their resume to AmandaE@Spherion-Schulte.com
      We are hiring for an immediate Customer Service Representative for a recruiting firm in St. Marys, OH. Compensation & Benefits: Earn $15.00 - $16.00 an hour 40 hours a week Full benefits Casual Fridays The last Friday of every month you get off at noon Paid time off, vacation and breaks Responsibilities: Accountable for screening and processing applicants in a timely manner, and for promptly and professionally handling telephone calls. Update personal files of new employees Function as a liaison between Spherion and the clients Handle incoming phone calls Participate in orientation of new employees Requirements & Qualifications: GED required College degree with concentration in business related subjects or equivalent training and experience Strong communication and problem solving skills We offer ACA compliant health insurance once you start working! For additional details, please ask during your virtual interview with us! Interested candidates need to fill out our online ‘Apply Now’ application at ApplyOhio.com and then send their resume to AmandaE@Spherion-Schulte.com
      • Camden, South Carolina
      • Permanent
      • $40,000 per year
      • 8:00 AM - 5:00 PM
      As a Customer Service Representative, you will be responsible for providing best in class customer service and direct involvement in day-to-day operations that positively impact sales goals. The Customer Service Representative is responsible for meeting customer needs in complex situations that require deviation from standard procedures.Responsibilities:Candidate will be responsible for:Handling complex customer orders, coordinating with production, meeting product delivery requirements, and meeting after sale service needs.Investigate, analyze and solve customer delivery, billing, technical and contract issues.Recognize and recommend areas that need improvement.Interfacing with customers to manage scorecard data.Support Sales Team on all reporting requirements.Working hours: 8:00 AM - 5:00 PMSkills:Candidate must have the following skills:Requires knowledge of the organization, products, and services. Advanced problem-solving skills. Strong customer service and communication skills.Must be able to work independent with little supervision.Education:AssociateExperience:0-1 yearsQualifications:Candidate must posses the following qualifications: Strong knowledge and experience with ERP (preferably SAP) and OTC. Support team in business process improvements, implementing best practices and fully utilizing ERP system capabilities. Requires advance knowledge of MS excel, databases, and other software. Ability to learn and understand technical terminology. Excellent written and verbal communication skills, including effective listening skills. Must be able to work in a fast-paced goal-oriented environment. Able to handle multiple tasks, stay organized, and focused on details. If you are interested in this position, please give us a call at 843-229-6399.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      As a Customer Service Representative, you will be responsible for providing best in class customer service and direct involvement in day-to-day operations that positively impact sales goals. The Customer Service Representative is responsible for meeting customer needs in complex situations that require deviation from standard procedures.Responsibilities:Candidate will be responsible for:Handling complex customer orders, coordinating with production, meeting product delivery requirements, and meeting after sale service needs.Investigate, analyze and solve customer delivery, billing, technical and contract issues.Recognize and recommend areas that need improvement.Interfacing with customers to manage scorecard data.Support Sales Team on all reporting requirements.Working hours: 8:00 AM - 5:00 PMSkills:Candidate must have the following skills:Requires knowledge of the organization, products, and services. Advanced problem-solving skills. Strong customer service and communication skills.Must be able to work independent with little supervision.Education:AssociateExperience:0-1 yearsQualifications:Candidate must posses the following qualifications: Strong knowledge and experience with ERP (preferably SAP) and OTC. Support team in business process improvements, implementing best practices and fully utilizing ERP system capabilities. Requires advance knowledge of MS excel, databases, and other software. Ability to learn and understand technical terminology. Excellent written and verbal communication skills, including effective listening skills. Must be able to work in a fast-paced goal-oriented environment. Able to handle multiple tasks, stay organized, and focused on details. If you are interested in this position, please give us a call at 843-229-6399.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Livonia, Michigan
      • Temporary
      • $15.00 per hour
      • 8:15 AM - 5:00 PM
      We are looking for a call center customer service representative to provide outstanding service to our customers and potential customers. You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction.The ideal call center customer service representative will be customer-focused, detail orientated, and target driven. You should be polite, accurate, knowledgeable, and able to work well within a team.Resolve customer accounts/collections while providing quality customer service on inbound and outbound calls.Responsibilities:Complies with all specified FDCPA, state and city laws and provisions, as outlined in the GC Services Compliance with FDCPA and State Collection laws Statement, the GCS A/R Training program and the FDCPA Test.Work with customers to pay balance in full or set up the best possible arrangements.Documents all activity in the client/GC system in a concise and accurate manner.Corrects any deficiencies or oversights as outlined by U/M or Manager during telephone monitor, file activity, or QA reviews.Maintains good public relations.Cope with high-stress environment caused by speaking with emotional callers.Adhere to Company attendance, punctuality, and meal and rest break requirementsMaintain concentration and focus in order to meet performance goalsReact positively to an ongoing, changing environmentDemonstrate the ability to handle pressure when attempting to meet deadlines and performance goalsMaintain good working relationship with assigned supervisors and coworkersWork safely without presenting a threat to self or othersWorking hours: 8:15 AM - 5:00 PMSkills:Ability to resolve conflict and diffuse tension.Education:High SchoolExperience:0-1 yearsQualifications:High school diploma or equivalent.Ability to resolve conflict and diffuse tension.Being able to speak more than one language fluently would be highly advantageous but not requiredExceptional telephone manner, customer service skills, active listening skills, verbal, and written communication skills. Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a call center customer service representative to provide outstanding service to our customers and potential customers. You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction.The ideal call center customer service representative will be customer-focused, detail orientated, and target driven. You should be polite, accurate, knowledgeable, and able to work well within a team.Resolve customer accounts/collections while providing quality customer service on inbound and outbound calls.Responsibilities:Complies with all specified FDCPA, state and city laws and provisions, as outlined in the GC Services Compliance with FDCPA and State Collection laws Statement, the GCS A/R Training program and the FDCPA Test.Work with customers to pay balance in full or set up the best possible arrangements.Documents all activity in the client/GC system in a concise and accurate manner.Corrects any deficiencies or oversights as outlined by U/M or Manager during telephone monitor, file activity, or QA reviews.Maintains good public relations.Cope with high-stress environment caused by speaking with emotional callers.Adhere to Company attendance, punctuality, and meal and rest break requirementsMaintain concentration and focus in order to meet performance goalsReact positively to an ongoing, changing environmentDemonstrate the ability to handle pressure when attempting to meet deadlines and performance goalsMaintain good working relationship with assigned supervisors and coworkersWork safely without presenting a threat to self or othersWorking hours: 8:15 AM - 5:00 PMSkills:Ability to resolve conflict and diffuse tension.Education:High SchoolExperience:0-1 yearsQualifications:High school diploma or equivalent.Ability to resolve conflict and diffuse tension.Being able to speak more than one language fluently would be highly advantageous but not requiredExceptional telephone manner, customer service skills, active listening skills, verbal, and written communication skills. Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spokane, Washington
      • Temp to Perm
      • $18.00 per hour
      • 7:30 AM - 4:30 PM
      Spherion Staffing has an opening for a Administrative / Customer Service Representative. This position offers training to help propel you towards your new career.Responsibilities:* Processing Invoices* Data Entry* Answering Phones* Customer ServiceWorking hours: 7:30 AM - 4:30 PMSkills:* Computer proficient including (Excel, Microsoft word, Microsoft office, Adobe, Power point)* Organizational skills* Clear communication Skills* Adaptability* Customer Service Skills* ProfessionalEducation:High SchoolExperience:1-4 yearsQualifications:* Must be able to sit long periods of time* Excellent time management skills* Able to multitask* Able to work independently * Must pass company background & drug screen test* Must have high school diploma Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has an opening for a Administrative / Customer Service Representative. This position offers training to help propel you towards your new career.Responsibilities:* Processing Invoices* Data Entry* Answering Phones* Customer ServiceWorking hours: 7:30 AM - 4:30 PMSkills:* Computer proficient including (Excel, Microsoft word, Microsoft office, Adobe, Power point)* Organizational skills* Clear communication Skills* Adaptability* Customer Service Skills* ProfessionalEducation:High SchoolExperience:1-4 yearsQualifications:* Must be able to sit long periods of time* Excellent time management skills* Able to multitask* Able to work independently * Must pass company background & drug screen test* Must have high school diploma Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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