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    1 job found for Customer service representative in Ohio

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      • Mansfield, Ohio
      • Temp to Perm
      • $18.00 - $0.00 per hour
      School Specialty Inc., in partnership with Spherion Mid-Ohio, is looking for Customer Service Representatives to build positive customer experiences via phone and written communication. School Specialty is the largest school supply and furniture distributor in the country - providing more than 90% of the country’s schools with supplies and furniture. These positions are full time and temp-to-hire after 480 hours worked.  Hours: Full time, 40 hours per week, Monday-Friday, with an 8 hour shift scheduled between 8am-6pm. This position will work 100% on-site at School Specialty’s Mansfield campus  Estimated Start Date: 5/2/22  Pay: $18/hr    Responsibilities: -Provide professional customer service to customers and sales representatives -First line of contact for inquiries via phone, fax, internet, or mail regarding orders, returns, and shipments -Identify and resolve underlying root causes through research and analysis -Develop customer and product knowledge expertise -Diffuse difficult customer situations in a professional manner -Respond to customer inquiries and manages to completion in timely manner -Data entry and order entry    Requirements: -One year customer service representative experience -One year data entry and keyboarding experience -Professional written and verbal communication skills -Proficient PC -based computer experience -Proficient in Microsoft Office products -Problem solving skills and ability to resolved discrepancies 
      School Specialty Inc., in partnership with Spherion Mid-Ohio, is looking for Customer Service Representatives to build positive customer experiences via phone and written communication. School Specialty is the largest school supply and furniture distributor in the country - providing more than 90% of the country’s schools with supplies and furniture. These positions are full time and temp-to-hire after 480 hours worked.  Hours: Full time, 40 hours per week, Monday-Friday, with an 8 hour shift scheduled between 8am-6pm. This position will work 100% on-site at School Specialty’s Mansfield campus  Estimated Start Date: 5/2/22  Pay: $18/hr    Responsibilities: -Provide professional customer service to customers and sales representatives -First line of contact for inquiries via phone, fax, internet, or mail regarding orders, returns, and shipments -Identify and resolve underlying root causes through research and analysis -Develop customer and product knowledge expertise -Diffuse difficult customer situations in a professional manner -Respond to customer inquiries and manages to completion in timely manner -Data entry and order entry    Requirements: -One year customer service representative experience -One year data entry and keyboarding experience -Professional written and verbal communication skills -Proficient PC -based computer experience -Proficient in Microsoft Office products -Problem solving skills and ability to resolved discrepancies 

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