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    3 jobs found for Customer service in New Jersey

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      • Somerville, New Jersey
      • Temp to Perm
      • $20.00 - $23.00 per hour
      • 8:00 AM - 5:00 PM
      Our client in Branchburg, NJ is searching for a self-starter with exceptional customer services skills. The primary objective includes overseeing the moving process to ensure complete customer satisfaction. This individual must have the ability to handle a high volume workload on a consistent basis while maintaining focus on identified Customer Service goals. Candidate will be working with a variety of sources both internal and external.Responsibilities:Job Functions- Oversee move from beginning to end following the identified CS process- Act as a primary point of contact with the shipper, account and service providers to maximize customer satisfaction- Identify potential issues and work toward a resolution- Secure authorizations from the account via a variety of portals or systems- Update critical move information, including notes in Pegasus and Account's portal or system- Provide the shipper with status of the move at designated points- Pro-actively update the account of any issues- Complete follow up calls with the shipper after move completionWorking hours: 8:00 AM - 5:00 PMSkills:- Customer Service: 1 year (Preferred)- Transportation Industry: 1 year (Preferred)- Excellent written and oral communication skills.Education:No Degree RequiredExperience:1-4 yearsQualifications:- Ability to coordinate with various service providers on shipper's behalf- Effective problem solving and organizational skills- Minimum 1 year customer service experience- Relocation industry experience is a plus- Ability to follow systemic workflow tasks This is a full-time position offering a rate of approx. $20 per hour, commensurate with experience.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our client in Branchburg, NJ is searching for a self-starter with exceptional customer services skills. The primary objective includes overseeing the moving process to ensure complete customer satisfaction. This individual must have the ability to handle a high volume workload on a consistent basis while maintaining focus on identified Customer Service goals. Candidate will be working with a variety of sources both internal and external.Responsibilities:Job Functions- Oversee move from beginning to end following the identified CS process- Act as a primary point of contact with the shipper, account and service providers to maximize customer satisfaction- Identify potential issues and work toward a resolution- Secure authorizations from the account via a variety of portals or systems- Update critical move information, including notes in Pegasus and Account's portal or system- Provide the shipper with status of the move at designated points- Pro-actively update the account of any issues- Complete follow up calls with the shipper after move completionWorking hours: 8:00 AM - 5:00 PMSkills:- Customer Service: 1 year (Preferred)- Transportation Industry: 1 year (Preferred)- Excellent written and oral communication skills.Education:No Degree RequiredExperience:1-4 yearsQualifications:- Ability to coordinate with various service providers on shipper's behalf- Effective problem solving and organizational skills- Minimum 1 year customer service experience- Relocation industry experience is a plus- Ability to follow systemic workflow tasks This is a full-time position offering a rate of approx. $20 per hour, commensurate with experience.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • East Brunswick, New Jersey
      • Temp to Perm
      • $22.00 - $24.00 per hour
      • 9:00 AM - 5:00 PM
      A front desk supervisor is responsible for running the front lobby of an establishment, including welcoming visitors, taking their information and choosing the best room to fit their needs. Applicants must address problems guests have with their rooms, collect payments and settle the register at the end of the workday.Responsibilities:Responsibilities/Accountabilities:? Must have prior Pain intervention / Orthopedic Practice experience.? Experience with EClinical Works EMR is preferred.? Must have Motor Vehicle and Workmans Comp experience.? Provides leadership to team of front desk associates and insurance specialists, as well as training for new hires and changes in policy/procedure.? Ensures that employees have the resources, tools, and training needed to perform their duties.? Manages the performance of staff, including evaluations, disciplinary action, and terminations.? Manages timekeeping system for staff to ensure employees are paid accurately.? Maintains schedule for staffing to ensure adequate coverage is available.? Performs the role of front desk associate or insurance specialist when staffing needs require.? Answers patient questions and responds or resolves patient concerns or frustrations.? Conducts pre-employment screenings and interviews when there are position vacancies on team.? Maintains cleanliness and professional appearance of the front office area of the clinic.? Adheres to organizational policy with particular attention to standards of conduct and to confidentiality as it relates to HIPAA.? Assists administrator with supervisory responsibilities for the front desk team, as well as process improvement initiatives and changes regarding insurance, company policies, etc.? Performs other tasks as instructed by managerWorking hours: 9:00 AM - 5:00 PMSkills:Knowledge, Skills, and Abilities needed to perform the role:- Excellent customer service skills.- Knowledge of medical billing and insurance related to pain intervention.- Ability to establish and maintain effective working relationships with patients, staff and physicians.- Great telephone etiquette and ability to speak clearly.- Excellent written and verbal communication skills.- Great attention to detail and organizational skills.- Team-oriented work ethic.- Ability to work in a fast-paced office setting.Education:No Degree RequiredExperience:0-1 yearsQualifications:- Strong written and verbal communication skills.- Ability to lead and motivate a team.- Associate degree or higher (ideally in hospitality)- Previous front office experience.- Language skills. If you feel your background matches the requirement of this great opportunity, please apply directly or feel free to give our office a call at (609) 734-0003 or email me at christinemargaja@spherion.com. Thank you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A front desk supervisor is responsible for running the front lobby of an establishment, including welcoming visitors, taking their information and choosing the best room to fit their needs. Applicants must address problems guests have with their rooms, collect payments and settle the register at the end of the workday.Responsibilities:Responsibilities/Accountabilities:? Must have prior Pain intervention / Orthopedic Practice experience.? Experience with EClinical Works EMR is preferred.? Must have Motor Vehicle and Workmans Comp experience.? Provides leadership to team of front desk associates and insurance specialists, as well as training for new hires and changes in policy/procedure.? Ensures that employees have the resources, tools, and training needed to perform their duties.? Manages the performance of staff, including evaluations, disciplinary action, and terminations.? Manages timekeeping system for staff to ensure employees are paid accurately.? Maintains schedule for staffing to ensure adequate coverage is available.? Performs the role of front desk associate or insurance specialist when staffing needs require.? Answers patient questions and responds or resolves patient concerns or frustrations.? Conducts pre-employment screenings and interviews when there are position vacancies on team.? Maintains cleanliness and professional appearance of the front office area of the clinic.? Adheres to organizational policy with particular attention to standards of conduct and to confidentiality as it relates to HIPAA.? Assists administrator with supervisory responsibilities for the front desk team, as well as process improvement initiatives and changes regarding insurance, company policies, etc.? Performs other tasks as instructed by managerWorking hours: 9:00 AM - 5:00 PMSkills:Knowledge, Skills, and Abilities needed to perform the role:- Excellent customer service skills.- Knowledge of medical billing and insurance related to pain intervention.- Ability to establish and maintain effective working relationships with patients, staff and physicians.- Great telephone etiquette and ability to speak clearly.- Excellent written and verbal communication skills.- Great attention to detail and organizational skills.- Team-oriented work ethic.- Ability to work in a fast-paced office setting.Education:No Degree RequiredExperience:0-1 yearsQualifications:- Strong written and verbal communication skills.- Ability to lead and motivate a team.- Associate degree or higher (ideally in hospitality)- Previous front office experience.- Language skills. If you feel your background matches the requirement of this great opportunity, please apply directly or feel free to give our office a call at (609) 734-0003 or email me at christinemargaja@spherion.com. Thank you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Belmar, New Jersey
      • Temporary
      • $30.00 - $31.00 per hour
      • 8:00 AM - 5:00 PM
      New Jersey Resources is seeking a Technical Support Specialist to work directly with internal customers to field, diagnose and resolve technical issues. Provide support for the upkeep and maintenance of all hardware, software, peripherals, telephony and radio systems.Responsibilities:Major Responsibilities:Field second level technical help desk requests in a timely manner; communicate regularly with the users on the status of the requestMaintain, analyze, troubleshoot and repair computer systems; install, repair or replace components in laptops, desktops, printers and other peripheralsAssist in maintaining the telephony network for all locations, include NJR???s remote sitesAssist in maintaining all mobile devices including but not limited to iPhones, Blackberries, Androids and radiosAssist in maintaining the mobile workforceWork with third party vendors when needed to assist with repairs to our systemsAssist with end user trainingKeep up-to-date with the latest industry trends, technologies and integrates where feasibleUpdate the help desk ticketing system with the resolution to problems foundKeep supervisor advised of activitiesWorking hours: 8:00 AM - 5:00 PMSkills:Excellent customer service and communication skills; ability to articulate issues and solutions effectively, both verbally and writtenAbility to multitask, analyze and excellent attention to detailProvide a high level of service in a professional manner, ability to maintain confidentiality and creative problem solving skills climbing and/or balancing, stooping, kneeling or crouching, crawling and/or reaching.Good working knowledge of Windows Windows 7 and Windows 10 as well as related Office applications; knowledge of TCP/IP, LAN/WAN and wireless infrastructuresEducation:AssociateExperience:1-4 yearsQualifications:Position Specifications:Associate???s degree in computer science or technical certification required; Bachelor's degree is preferredAt least three years of experience working in a second level desktop support positionMicrosoft Certified IT Professional (MCITP) in related fieldsExperience working with Avaya Telephony Systems a plusFamiliar with building, configuring and troubleshooting PC hardware components; complex problem-solving and decision-making skillsAvailable for non-traditional, off hours support when needed; rotating on-call for off hours support requiredValid driver's license is required, as some travel is required based on the needs of the businessOccasional climbing and/or balancing, stooping, kneeling or crouching, crawling and/or reaching. Apply for this Job posting today for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      New Jersey Resources is seeking a Technical Support Specialist to work directly with internal customers to field, diagnose and resolve technical issues. Provide support for the upkeep and maintenance of all hardware, software, peripherals, telephony and radio systems.Responsibilities:Major Responsibilities:Field second level technical help desk requests in a timely manner; communicate regularly with the users on the status of the requestMaintain, analyze, troubleshoot and repair computer systems; install, repair or replace components in laptops, desktops, printers and other peripheralsAssist in maintaining the telephony network for all locations, include NJR???s remote sitesAssist in maintaining all mobile devices including but not limited to iPhones, Blackberries, Androids and radiosAssist in maintaining the mobile workforceWork with third party vendors when needed to assist with repairs to our systemsAssist with end user trainingKeep up-to-date with the latest industry trends, technologies and integrates where feasibleUpdate the help desk ticketing system with the resolution to problems foundKeep supervisor advised of activitiesWorking hours: 8:00 AM - 5:00 PMSkills:Excellent customer service and communication skills; ability to articulate issues and solutions effectively, both verbally and writtenAbility to multitask, analyze and excellent attention to detailProvide a high level of service in a professional manner, ability to maintain confidentiality and creative problem solving skills climbing and/or balancing, stooping, kneeling or crouching, crawling and/or reaching.Good working knowledge of Windows Windows 7 and Windows 10 as well as related Office applications; knowledge of TCP/IP, LAN/WAN and wireless infrastructuresEducation:AssociateExperience:1-4 yearsQualifications:Position Specifications:Associate???s degree in computer science or technical certification required; Bachelor's degree is preferredAt least three years of experience working in a second level desktop support positionMicrosoft Certified IT Professional (MCITP) in related fieldsExperience working with Avaya Telephony Systems a plusFamiliar with building, configuring and troubleshooting PC hardware components; complex problem-solving and decision-making skillsAvailable for non-traditional, off hours support when needed; rotating on-call for off hours support requiredValid driver's license is required, as some travel is required based on the needs of the businessOccasional climbing and/or balancing, stooping, kneeling or crouching, crawling and/or reaching. Apply for this Job posting today for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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