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    9 Temp to Perm Customer Service & Call Center jobs found in Florida

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      • Fort Myers, Florida
      • Temp to Perm
      • $11.50 - $14.56 per hour
      • 8:00 AM - 5:00 PM
      Spherion Staffing is looking for a Customer Service Representative for a mental health facility located in Fort Myers, Florida. This position is responsible for a large volume of calls from patients looking for answers to various questions as well as scheduling appointments.Responsibilities:-Scheduling appointments-Answering patient questions as needed -Customarily greets patients by telephone providing assistance utilizing excellent customer service skills.-Reliably checks voicemail at least twice daily (individual and group departmental) and returns all voice messages within 24 hours, and follows-up accordingly.-Reliably checks e-mail at least each hour daily and follows up on all needed actions within 24 hours and follows-up accordingly.Working hours: 8:00 AM - 5:00 PMSkills:-Effectively attains competence with company electronic medical record and use it effectively within required timeframes.-Strong customer service skills, positive attitude, communication, and organizational skills-Ability to multitask -Proficient in Microsoft Word, Excel, and OutlookEducation:High SchoolExperience:1-4 yearsQualifications:Requires a HS Diploma or equivalent. Requires (1) one year or more of customer service experience-Must be able to type 25 CWPM. -Bilingual (English/Spanish) is a plus. Several ways to Apply-Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907Apply on line www.spherionjobcentral.comEmail your resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is looking for a Customer Service Representative for a mental health facility located in Fort Myers, Florida. This position is responsible for a large volume of calls from patients looking for answers to various questions as well as scheduling appointments.Responsibilities:-Scheduling appointments-Answering patient questions as needed -Customarily greets patients by telephone providing assistance utilizing excellent customer service skills.-Reliably checks voicemail at least twice daily (individual and group departmental) and returns all voice messages within 24 hours, and follows-up accordingly.-Reliably checks e-mail at least each hour daily and follows up on all needed actions within 24 hours and follows-up accordingly.Working hours: 8:00 AM - 5:00 PMSkills:-Effectively attains competence with company electronic medical record and use it effectively within required timeframes.-Strong customer service skills, positive attitude, communication, and organizational skills-Ability to multitask -Proficient in Microsoft Word, Excel, and OutlookEducation:High SchoolExperience:1-4 yearsQualifications:Requires a HS Diploma or equivalent. Requires (1) one year or more of customer service experience-Must be able to type 25 CWPM. -Bilingual (English/Spanish) is a plus. Several ways to Apply-Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907Apply on line www.spherionjobcentral.comEmail your resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Milton, Florida
      • Temp to Perm
      • $14.00 - $15.00 per hour
      • 8:00 AM - 5:00 PM
      Our client in Milton, FL is looking for a Front Desk Clerk to join their team! The ideal candidate has a few years in the customer service field and proficient in all Microsoft Office Programs.This position is Monday-Friday 8am-5pm and pay is $14-15 depending on experienceResponsibilities:Assist the Office Manager, Operation Manager and Billing Clerks.Gather, assemble, tabulate, check and file all customer service data needed to provide service to customers.Post payment receipts, handle cash drawer, prepare bank statements, assist in billing and service orders.Perform typing and clerical related work and other duties as required.Working hours: 8:00 AM - 5:00 PMSkills:Previous customer service experienceEducation:High SchoolExperience:1-4 yearsQualifications:Thorough knowledge of computer methods.Knowledge of standard office procedures, practices, and equipment.Knowledge of secretarial and clerical skills, record keeping and filing.Ability to understand and follow written and oral instructions. Apply Now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our client in Milton, FL is looking for a Front Desk Clerk to join their team! The ideal candidate has a few years in the customer service field and proficient in all Microsoft Office Programs.This position is Monday-Friday 8am-5pm and pay is $14-15 depending on experienceResponsibilities:Assist the Office Manager, Operation Manager and Billing Clerks.Gather, assemble, tabulate, check and file all customer service data needed to provide service to customers.Post payment receipts, handle cash drawer, prepare bank statements, assist in billing and service orders.Perform typing and clerical related work and other duties as required.Working hours: 8:00 AM - 5:00 PMSkills:Previous customer service experienceEducation:High SchoolExperience:1-4 yearsQualifications:Thorough knowledge of computer methods.Knowledge of standard office procedures, practices, and equipment.Knowledge of secretarial and clerical skills, record keeping and filing.Ability to understand and follow written and oral instructions. Apply Now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Myers, Florida
      • Temp to Perm
      • $13.50 - $14.00 per hour
      • Various Shifts Available
      Spherion Staffing of Fort Myers is seeking customer service agents for Chico's contact center. There is a 2 week 8am-5pm training starting July 18th. You must be available to work weekend shifts.Responsibilities:-It is an inbound call center so you will be receiving calls from customers who are placing order-Use customer service and sales skills to optimize the opportunity of each customer contact.-Identify and handle customer phone inquiries completely and accurately.-Resolve customer complaints and problems to the satisfaction of the customer.-Educate the customer about the products and services.-Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.-Maximize opportunities to upsell or cross-sell company products and services-Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.-Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Working hours: Various Shifts AvailableSkills:-Situational Adaptability-Action Oriented-Technical Skills - Microsoft Suite-Decision Quality-Technical Skills - Customer ServiceEducation:High SchoolExperience:1-4 yearsQualifications:-2+ years of customer service experience-Outstanding interpersonal and relationship building skills-Excellent verbal and written communication-Excellent detail orientation, with the ability to learn and follow policies and procedures correctly-Strong computer proficiency in Microsoft Office products-Ability to organize and communicate information clearly Several ways to Apply-Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907Apply on line www.spherionjobcentral.comEmail your resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing of Fort Myers is seeking customer service agents for Chico's contact center. There is a 2 week 8am-5pm training starting July 18th. You must be available to work weekend shifts.Responsibilities:-It is an inbound call center so you will be receiving calls from customers who are placing order-Use customer service and sales skills to optimize the opportunity of each customer contact.-Identify and handle customer phone inquiries completely and accurately.-Resolve customer complaints and problems to the satisfaction of the customer.-Educate the customer about the products and services.-Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.-Maximize opportunities to upsell or cross-sell company products and services-Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.-Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Working hours: Various Shifts AvailableSkills:-Situational Adaptability-Action Oriented-Technical Skills - Microsoft Suite-Decision Quality-Technical Skills - Customer ServiceEducation:High SchoolExperience:1-4 yearsQualifications:-2+ years of customer service experience-Outstanding interpersonal and relationship building skills-Excellent verbal and written communication-Excellent detail orientation, with the ability to learn and follow policies and procedures correctly-Strong computer proficiency in Microsoft Office products-Ability to organize and communicate information clearly Several ways to Apply-Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907Apply on line www.spherionjobcentral.comEmail your resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Alachua, Florida
      • Temp to Perm
      • $16.50 per hour
      • 10:00 AM - 8:00 PM
      Spherion Gainesville, FL has a client looking for Representatives to provide customer service in Alachua, FL location. You will use your exceptional customer service skills to excel in this position. Let's get to work. Will provide trainingTemporary with the possibility of a permanent position Alachua, FL Schedule: FT, M-F, 10am - 7pm or 11am - 8pmSalary: $16.50/hrResponsibilities:- Provide excellent customer service via incoming and outgoing telephone calls, emails and other correspondence - Data entry of all customer service inquiries- Work within databases and other programs/applications - Maintain confidentiality at all times- Assist with creating accounts and website questions- Other duties as assignedWorking hours: 10:00 AM - 8:00 PMSkills:- Able to multitask- Maintain confidentiality- Excellent communication skills both written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent - Salesforce experience highly preferred- Bilingual English/Spanish a plus Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville, FL has a client looking for Representatives to provide customer service in Alachua, FL location. You will use your exceptional customer service skills to excel in this position. Let's get to work. Will provide trainingTemporary with the possibility of a permanent position Alachua, FL Schedule: FT, M-F, 10am - 7pm or 11am - 8pmSalary: $16.50/hrResponsibilities:- Provide excellent customer service via incoming and outgoing telephone calls, emails and other correspondence - Data entry of all customer service inquiries- Work within databases and other programs/applications - Maintain confidentiality at all times- Assist with creating accounts and website questions- Other duties as assignedWorking hours: 10:00 AM - 8:00 PMSkills:- Able to multitask- Maintain confidentiality- Excellent communication skills both written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent - Salesforce experience highly preferred- Bilingual English/Spanish a plus Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sarasota, Florida
      • Temp to Perm
      • $15.50 - $16.00 per hour
      • 7:30 AM - 6:30 PM
      Customer Service Representatives answer incoming calls within company established guidelines to provide prompt and courteous service to callers.Responsibilities:They analyze patient accounts to ensure all necessary information needed is obtained and added to the account appropriately. They process all incoming mail correspondence from any and all parties who submit correspondence.Working hours: 7:30 AM - 6:30 PMSkills:-Answer incoming calls from all parties and review accounts for any missing or additional information that may be needed.-Verify insurance eligibility to ensure information on the account is correctly loaded for billing.-Enter medical billing information into daily registers. -Collect payments from all parties for outstanding balances on an account(s).-Screen patients for financial assistance and help them with the application process.-Document complete and accurate information regarding each phone call into the account(s).Education:High SchoolExperience:0-1 yearsQualifications:- High school required - Associates degree preferred. - Prior call center experience HIGHLY desired.- To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and E-mail software. Apply today. Great national company here in Sarasota looking for great people.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Customer Service Representatives answer incoming calls within company established guidelines to provide prompt and courteous service to callers.Responsibilities:They analyze patient accounts to ensure all necessary information needed is obtained and added to the account appropriately. They process all incoming mail correspondence from any and all parties who submit correspondence.Working hours: 7:30 AM - 6:30 PMSkills:-Answer incoming calls from all parties and review accounts for any missing or additional information that may be needed.-Verify insurance eligibility to ensure information on the account is correctly loaded for billing.-Enter medical billing information into daily registers. -Collect payments from all parties for outstanding balances on an account(s).-Screen patients for financial assistance and help them with the application process.-Document complete and accurate information regarding each phone call into the account(s).Education:High SchoolExperience:0-1 yearsQualifications:- High school required - Associates degree preferred. - Prior call center experience HIGHLY desired.- To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and E-mail software. Apply today. Great national company here in Sarasota looking for great people.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Myers, Florida
      • Temp to Perm
      • $11.50 - $14.56 per hour
      • 8:00 AM - 5:00 PM
      Spherion Staffing is looking for a energetic Customer Support Specialist for a mental health facility located in Fort Myers, FL! This position is a clerical position that requires a great deal of patient contact.Responsibilities:-Serves as point of access for all non-emergent customer inquiries and contacts, responding to all requests in a respectful, efficient and effective manner. -Routes calls successfully.-Determines next step for customers seeking services (through a series of pre-determined questions.) -Successfully registers new patients into the electronic health record.-Effectively verifies patient demographics and makes changes as needed and requested by patient.-Provides information related to community resources.-Links individuals to services as determined to be appropriate by scheduling appointment and/or making a referral via electronic medical record. Communicates with program staff as needed to ensure successful linkage for each consumer.-Serves as a model of excellent customer service.Working hours: 8:00 AM - 5:00 PMSkills:-Ability to multitask-Great Customer Service-Organized-Must be able to effectively communicate with others from diverse cultural backgrounds.-Must be able to type at least 25 WPM.Education:High SchoolExperience:1-4 yearsQualifications:-HS diploma or equivalent-At least one year of office/clerical work experience with frequent customer contact OR an Associate?s Degree with 6 months of successful work experience in any field. Several ways to Apply-Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907Apply on line www.spherionjobcentral.comEmail your resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is looking for a energetic Customer Support Specialist for a mental health facility located in Fort Myers, FL! This position is a clerical position that requires a great deal of patient contact.Responsibilities:-Serves as point of access for all non-emergent customer inquiries and contacts, responding to all requests in a respectful, efficient and effective manner. -Routes calls successfully.-Determines next step for customers seeking services (through a series of pre-determined questions.) -Successfully registers new patients into the electronic health record.-Effectively verifies patient demographics and makes changes as needed and requested by patient.-Provides information related to community resources.-Links individuals to services as determined to be appropriate by scheduling appointment and/or making a referral via electronic medical record. Communicates with program staff as needed to ensure successful linkage for each consumer.-Serves as a model of excellent customer service.Working hours: 8:00 AM - 5:00 PMSkills:-Ability to multitask-Great Customer Service-Organized-Must be able to effectively communicate with others from diverse cultural backgrounds.-Must be able to type at least 25 WPM.Education:High SchoolExperience:1-4 yearsQualifications:-HS diploma or equivalent-At least one year of office/clerical work experience with frequent customer contact OR an Associate?s Degree with 6 months of successful work experience in any field. Several ways to Apply-Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907Apply on line www.spherionjobcentral.comEmail your resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sarasota, Florida
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 8:00 AM - 5:00 PM
      This position is responsible for assisting our internal and external customers with product questions and concerns while maintaining a high level of customer service.Responsibilities:-Processing orders-Keying data into PC systems -Scheduling jobs using MS Excel and proprietary industry specific PC applications.-Using telephones to contact customers and vendors. -Route calls to appropriate other Depts. in business. -Be accurate and a solid multi-tasker!Working hours: 8:00 AM - 5:00 PMSkills:MS Excel and PC skills. Alphanumeric data entry skills. Ability to handle calls, call routing and keying simultaneously. Able to work cohesively in a small department / call center.Education:High SchoolExperience:1-4 yearsQualifications:High school diplomaBilingual - English and Spanish (required) Minimum of 2 years of call center and/or administrative based experience. Logistics coordination background extremely helpful. Solid PC and MSExcel skills. Please apply today! Don't miss out.Spherion_gtwb_sarasotaSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      This position is responsible for assisting our internal and external customers with product questions and concerns while maintaining a high level of customer service.Responsibilities:-Processing orders-Keying data into PC systems -Scheduling jobs using MS Excel and proprietary industry specific PC applications.-Using telephones to contact customers and vendors. -Route calls to appropriate other Depts. in business. -Be accurate and a solid multi-tasker!Working hours: 8:00 AM - 5:00 PMSkills:MS Excel and PC skills. Alphanumeric data entry skills. Ability to handle calls, call routing and keying simultaneously. Able to work cohesively in a small department / call center.Education:High SchoolExperience:1-4 yearsQualifications:High school diplomaBilingual - English and Spanish (required) Minimum of 2 years of call center and/or administrative based experience. Logistics coordination background extremely helpful. Solid PC and MSExcel skills. Please apply today! Don't miss out.Spherion_gtwb_sarasotaSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $16.50 per hour
      • 8:00 AM - 5:00 PM
      Spherion Jacksonville is looking for a Collections Specialist for our client near St. John's Town Center.Responsibilities:- Run and review customer aging on a weekly basis and address delinquencies- Outbound calls to accounts with past due balances to determine reason for nonpayment- Maintain detailed account notes and follow up information regarding collection calls and status- Make suggestions to improve processes that allow customers to pay invoices within terms- Respond to phone, email, and fax requests from customers for invoice copies, statement copies, proof of deliveries, and other necessary information to allow customers to make payments- Input customer credit card payments/refunds into the system- Resolve customer short payments by determining if credits or repayments are required- Work with appropriate departments to resolve invoice discrepancies related to pricing, tax, or shipping, or duplicate billings- Identify unapplied cash payments and submit requests to match up payments and invoices accurately- Request tax exemption certificates and ensure accounts maintain current exemption status- Assist in managing shared mailbox with incoming customer requests- Recognize when accounts should be escalated for non-payment and take appropriate action to resolve balances- Effectively communicate with Sales Reps when they need to be informed about account status or involved in resolving non-payment issues- Submit electronic billing through customer portals- Maintain bookkeeping databases and spreadsheets, updating information as needed- Communicate with previous clients and customers to request payment and arrange payment plans- Collect payment from customers and accurately record it into the system- Create reports and balance sheets that document overall profits and losses- Update client accounts based on payment or contact informationWorking hours: 8:00 AM - 5:00 PMSkills:- Typing/computer keyboard- Utilize computer software- Retrieve and compile information- Maintain records/logs- Verify data and information- Organize and prioritize information/tasks- Operate office equipment- Verbal communication- Written communication- Investigate, evaluate, recommend action- Basic mathematical concepts (e.g. add, subtract)Education:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or Equivalent- Prior Accounting experience or equivalent combination of education and experience- Ability to develop and maintain collaborative relationships with all levels within the organization- Possess intermediate to advanced level knowledge of Microsoft Office software applications- Use of SAP- 1-3 years experience in Accounts Receivable Please call us today if this sounds like the position you've been looking for!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Jacksonville is looking for a Collections Specialist for our client near St. John's Town Center.Responsibilities:- Run and review customer aging on a weekly basis and address delinquencies- Outbound calls to accounts with past due balances to determine reason for nonpayment- Maintain detailed account notes and follow up information regarding collection calls and status- Make suggestions to improve processes that allow customers to pay invoices within terms- Respond to phone, email, and fax requests from customers for invoice copies, statement copies, proof of deliveries, and other necessary information to allow customers to make payments- Input customer credit card payments/refunds into the system- Resolve customer short payments by determining if credits or repayments are required- Work with appropriate departments to resolve invoice discrepancies related to pricing, tax, or shipping, or duplicate billings- Identify unapplied cash payments and submit requests to match up payments and invoices accurately- Request tax exemption certificates and ensure accounts maintain current exemption status- Assist in managing shared mailbox with incoming customer requests- Recognize when accounts should be escalated for non-payment and take appropriate action to resolve balances- Effectively communicate with Sales Reps when they need to be informed about account status or involved in resolving non-payment issues- Submit electronic billing through customer portals- Maintain bookkeeping databases and spreadsheets, updating information as needed- Communicate with previous clients and customers to request payment and arrange payment plans- Collect payment from customers and accurately record it into the system- Create reports and balance sheets that document overall profits and losses- Update client accounts based on payment or contact informationWorking hours: 8:00 AM - 5:00 PMSkills:- Typing/computer keyboard- Utilize computer software- Retrieve and compile information- Maintain records/logs- Verify data and information- Organize and prioritize information/tasks- Operate office equipment- Verbal communication- Written communication- Investigate, evaluate, recommend action- Basic mathematical concepts (e.g. add, subtract)Education:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or Equivalent- Prior Accounting experience or equivalent combination of education and experience- Ability to develop and maintain collaborative relationships with all levels within the organization- Possess intermediate to advanced level knowledge of Microsoft Office software applications- Use of SAP- 1-3 years experience in Accounts Receivable Please call us today if this sounds like the position you've been looking for!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $17.00 - $19.00 per hour
      • 8:00 AM - 5:00 PM
      The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.Responsibilities:Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.Accountable for reducing delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with dealers and sales.Working hours: 8:00 AM - 5:00 PMSkills:3-5 years High Volume corporate Collections experience.Knowledge of Billing and Collections proceduresAccounts Receivable knowledge/experience a plusStrong attention to detail, goal orientedEducation:High SchoolExperience:4-7 yearsQualifications:Experience with QuickBooks a plusExperience with Black Knight requiredBilingual a plus, but not required If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.Responsibilities:Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.Accountable for reducing delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with dealers and sales.Working hours: 8:00 AM - 5:00 PMSkills:3-5 years High Volume corporate Collections experience.Knowledge of Billing and Collections proceduresAccounts Receivable knowledge/experience a plusStrong attention to detail, goal orientedEducation:High SchoolExperience:4-7 yearsQualifications:Experience with QuickBooks a plusExperience with Black Knight requiredBilingual a plus, but not required If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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