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    7 jobs found for Customer service in Vermont

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      • Waitsfield, Vermont
      • Temp to Perm
      • $17.00 - $20.00 per hour
      • 8:00 AM - 5:00 PM
      Actively recruiting for a Customer Service Associate to join a busy team in the Waitsfield area! Great entry level opportunity!Temp to hire opportunity!Welcoming team environment and an ability to grow and learn with a company. Great benefits available to full time employees!Responsibilities:This role will provide phone based customer service support to clients around the area. Specific responsibilities include:- Work with customers to resolve issues with accounts.- Process service orders/work tickets and gathers information to escalate any issues- Interact with other team members to research and resolve problems- Assist with billing inquiries- Assist with special projects/other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Great customer service and communications skillsExcellent computer aptitude, ability to work with multiple systemsAbility to react to change and adapt to situations that might ariseExcellent attention to detailEducation:High SchoolExperience:1-4 yearsQualifications:Minimum one year of customer service/sales experience, preferably in a call center settingKnowledge of computer systemsInterest in a long term opportunity. For immediate consideration, please email your resume to burlingtonvtjobs@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Actively recruiting for a Customer Service Associate to join a busy team in the Waitsfield area! Great entry level opportunity!Temp to hire opportunity!Welcoming team environment and an ability to grow and learn with a company. Great benefits available to full time employees!Responsibilities:This role will provide phone based customer service support to clients around the area. Specific responsibilities include:- Work with customers to resolve issues with accounts.- Process service orders/work tickets and gathers information to escalate any issues- Interact with other team members to research and resolve problems- Assist with billing inquiries- Assist with special projects/other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Great customer service and communications skillsExcellent computer aptitude, ability to work with multiple systemsAbility to react to change and adapt to situations that might ariseExcellent attention to detailEducation:High SchoolExperience:1-4 yearsQualifications:Minimum one year of customer service/sales experience, preferably in a call center settingKnowledge of computer systemsInterest in a long term opportunity. For immediate consideration, please email your resume to burlingtonvtjobs@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Hinesburg, Vermont
      • Temp to Perm
      • $19.00 - $24.00 per hour
      • 8:00 AM - 5:00 PM
      Local communications business is looking for a support representative to join its busy team. If you pride yourself on great customer service and have a great interest in technology and telecommunications - this is the job for you!This is a temp-to-hire opportunity!Responsibilities:This role will provide high quality telephone, broadband, and technical support services to customers via telephone, internet, and live-chat.Also responsible for sales of appropriate products and services, as well as processing service requests, although sales will be a very limited part of this position. Focus is on service!Working hours: 8:00 AM - 5:00 PMSkills:Great Customer Service and Sales skillsExcellent technical skillsEducation:High SchoolExperience:1-4 yearsQualifications:Minimum of one year customer service and or sales experience, preferably in a call center environmentExcellent communications skillGeneral internet experience from technical/sales aspectsKnowledge of hardware/software applications is desirableProficiency in Microsoft Office applications For immediate consideration, please send your resume to burlingtonvtjobs@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Local communications business is looking for a support representative to join its busy team. If you pride yourself on great customer service and have a great interest in technology and telecommunications - this is the job for you!This is a temp-to-hire opportunity!Responsibilities:This role will provide high quality telephone, broadband, and technical support services to customers via telephone, internet, and live-chat.Also responsible for sales of appropriate products and services, as well as processing service requests, although sales will be a very limited part of this position. Focus is on service!Working hours: 8:00 AM - 5:00 PMSkills:Great Customer Service and Sales skillsExcellent technical skillsEducation:High SchoolExperience:1-4 yearsQualifications:Minimum of one year customer service and or sales experience, preferably in a call center environmentExcellent communications skillGeneral internet experience from technical/sales aspectsKnowledge of hardware/software applications is desirableProficiency in Microsoft Office applications For immediate consideration, please send your resume to burlingtonvtjobs@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • South Burlington, Vermont
      • Temp to Perm
      • $16.00 - $17.00 per hour
      • Various Shifts Available
      Potential temp-to-hire, call center position in South Burlington! Provide top-notch customer service to patients in a safe non-clinical office space. Office is open 7 days per week; 8:00 am-8:00 pm, so day, evening and weekend shifts are available. This position is responsible for answering inbound calls for several departments and schedules/coordinates simple and complex patient appointments for respective medical clinics.Responsibilities:Follow protocols in order to prioritize patient requests and appointments.Schedule patient appointments, obtain pertinent information and determine patient preference. Follow HIPAA and capture demographic and insurance information.Route incoming referral requests and provide appropriate documentationProvide patient with brief description of required test or procedure and any required instructionsAnswer telephones in a professional and courteous manner in accordance with standardsProcess and follow steps for pre-authorization documentationAdditional responsibilities as assigned.Working hours: Various Shifts AvailableSkills:The ability to work independently with minimal supervision is a necessity.Knowledge of proper telephone etiquette and standard office procedures. Ability to operate office machines such as fax, telephone, computer, keyboard, copier and scanning. Active listening skills, written and verbal communication skills Ability to work in a busy office environment while maintaining a professional, customer-oriented attitude at all times. The ability to remain calm with distressed or emotional individuals. Be able to resolve disputes and problems constructively, with an emphasis on win-win outcomes. Must be able to handle multiple tasks at once, along with the ability to prioritize and caller needs.Education:High SchoolExperience:1-4 yearsQualifications:Demonstrated customer service in a medical, fast-paced retail or other business environment. Call center experience preferred.Previous exposure to medical terminology, electronic medical record, or scheduling applications is preferred. Call our office to learn more about this position! Text SCHEDULER to 802-864-5900 to apply with our Spherion team directly.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Potential temp-to-hire, call center position in South Burlington! Provide top-notch customer service to patients in a safe non-clinical office space. Office is open 7 days per week; 8:00 am-8:00 pm, so day, evening and weekend shifts are available. This position is responsible for answering inbound calls for several departments and schedules/coordinates simple and complex patient appointments for respective medical clinics.Responsibilities:Follow protocols in order to prioritize patient requests and appointments.Schedule patient appointments, obtain pertinent information and determine patient preference. Follow HIPAA and capture demographic and insurance information.Route incoming referral requests and provide appropriate documentationProvide patient with brief description of required test or procedure and any required instructionsAnswer telephones in a professional and courteous manner in accordance with standardsProcess and follow steps for pre-authorization documentationAdditional responsibilities as assigned.Working hours: Various Shifts AvailableSkills:The ability to work independently with minimal supervision is a necessity.Knowledge of proper telephone etiquette and standard office procedures. Ability to operate office machines such as fax, telephone, computer, keyboard, copier and scanning. Active listening skills, written and verbal communication skills Ability to work in a busy office environment while maintaining a professional, customer-oriented attitude at all times. The ability to remain calm with distressed or emotional individuals. Be able to resolve disputes and problems constructively, with an emphasis on win-win outcomes. Must be able to handle multiple tasks at once, along with the ability to prioritize and caller needs.Education:High SchoolExperience:1-4 yearsQualifications:Demonstrated customer service in a medical, fast-paced retail or other business environment. Call center experience preferred.Previous exposure to medical terminology, electronic medical record, or scheduling applications is preferred. Call our office to learn more about this position! Text SCHEDULER to 802-864-5900 to apply with our Spherion team directly.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Winooski, Vermont
      • Permanent
      • $40,000 - $43,000 per year
      • 8:00 AM - 5:00 PM
      Burlington area nonprofit is seeking a full-time Customer Support Specialist. This exciting, environmentally focused NPO is growing, and is looking for another upbeat employee to complement its team! Great long term opportunity!Responsibilities:Offers guidance and serves as a subject matter consultant to inbound phone and email inquiries.Qualifies and manages incoming commercial and residential inquiries.Uses internal systems and tools to make recommendations.Learn, apply and stay up to date on technical knowledge relating to the industry.Makes outbound customer calls related to mailings, email promotions, business development.Enters data into internal databasesEnsures inquiries requiring follow-up are researched, documented and referred for appropriate follow-up.Assists with customer follow-up regarding complaints and/or feedback.Working hours: 8:00 AM - 5:00 PMSkills:Personal commitment to the mission, vision and goals of the organization.Ability to present application technical/industry knowledge effectively.Ability to explain information effectively to a diverse customer base.Punctual, organized, detail-oriented and accurate.Ability to process and relay new information quickly and accurately.Education:AssociateExperience:1-4 yearsQualifications:3+ years customer service exp. in a professional setting.Great interpersonal skills, including active listening, written and verbal communication.Experience with data entry and retrieving information from databases.Proficient in MS OfficeFluency in Spanish is a plus Apply today by visiting www.spherion.com/apply or email your resume to burlingtonvtjobs@spherion.com.Doesn't sound like the right job for you? We love referrals too!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Burlington area nonprofit is seeking a full-time Customer Support Specialist. This exciting, environmentally focused NPO is growing, and is looking for another upbeat employee to complement its team! Great long term opportunity!Responsibilities:Offers guidance and serves as a subject matter consultant to inbound phone and email inquiries.Qualifies and manages incoming commercial and residential inquiries.Uses internal systems and tools to make recommendations.Learn, apply and stay up to date on technical knowledge relating to the industry.Makes outbound customer calls related to mailings, email promotions, business development.Enters data into internal databasesEnsures inquiries requiring follow-up are researched, documented and referred for appropriate follow-up.Assists with customer follow-up regarding complaints and/or feedback.Working hours: 8:00 AM - 5:00 PMSkills:Personal commitment to the mission, vision and goals of the organization.Ability to present application technical/industry knowledge effectively.Ability to explain information effectively to a diverse customer base.Punctual, organized, detail-oriented and accurate.Ability to process and relay new information quickly and accurately.Education:AssociateExperience:1-4 yearsQualifications:3+ years customer service exp. in a professional setting.Great interpersonal skills, including active listening, written and verbal communication.Experience with data entry and retrieving information from databases.Proficient in MS OfficeFluency in Spanish is a plus Apply today by visiting www.spherion.com/apply or email your resume to burlingtonvtjobs@spherion.com.Doesn't sound like the right job for you? We love referrals too!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Burlington, Vermont
      • Temp to Perm
      • $16.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      We have an immediate opening for a Front Desk Administrative Assistant to assist an international company in downtown Burlington, Vermont.This will be a long term temporary assignment, with the potential of becoming a full time position with the company.You will be an integral part of a small, but very busy, administrative support team. Your contributions are important to the success of the organization! This is a Monday to Friday schedule, 8:00 AM to 5:00 PM. Parking provided!Responsibilities:Actively answer phones and greet and assist visitors.Accurately process necessary paperwork in a timely mannerSet up Conference Room and assist with meetings/eventsManage incoming mail and packagesData Entry and filingVarious office tasksWorking hours: 8:00 AM - 5:00 PMSkills:Friendly phone skills and ability to work well with peopleProfessional attitude and excellent customer service skillsAbility to multitask and work in an deadline driven environmentOnce trained, ability to work independentlyMS Office Suite (Outlook, Excel, Word)Education:AssociateExperience:1-4 yearsQualifications:Associate degree in relevant field, bachelor preferredMinimum of two years of experience working in an office environment performing administrative tasksHigh proficiency in MS Office applications and database managementExcellent interpersonal and communication skills both written and oralSelf-motivated, with the ability to effectively prioritize and complete tasks in a time-sensitive mannerExcellent information management skills, with very strong attention to detailExcellent organizational skills with the ability to work well under pressure and complete multiple tasks concurrently with poise and professionalismAbility to work independently while closely and appropriately coordinating with team membersMust be an energetic, enthusiastic, and positive collaborative team playerMust be comfortable with occasional lifting for the role (up to 30 lbs). Fluency in a second language in addition to English desirable, but not required For immediate consideration, please email your resume to burlingtonvtjobs@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We have an immediate opening for a Front Desk Administrative Assistant to assist an international company in downtown Burlington, Vermont.This will be a long term temporary assignment, with the potential of becoming a full time position with the company.You will be an integral part of a small, but very busy, administrative support team. Your contributions are important to the success of the organization! This is a Monday to Friday schedule, 8:00 AM to 5:00 PM. Parking provided!Responsibilities:Actively answer phones and greet and assist visitors.Accurately process necessary paperwork in a timely mannerSet up Conference Room and assist with meetings/eventsManage incoming mail and packagesData Entry and filingVarious office tasksWorking hours: 8:00 AM - 5:00 PMSkills:Friendly phone skills and ability to work well with peopleProfessional attitude and excellent customer service skillsAbility to multitask and work in an deadline driven environmentOnce trained, ability to work independentlyMS Office Suite (Outlook, Excel, Word)Education:AssociateExperience:1-4 yearsQualifications:Associate degree in relevant field, bachelor preferredMinimum of two years of experience working in an office environment performing administrative tasksHigh proficiency in MS Office applications and database managementExcellent interpersonal and communication skills both written and oralSelf-motivated, with the ability to effectively prioritize and complete tasks in a time-sensitive mannerExcellent information management skills, with very strong attention to detailExcellent organizational skills with the ability to work well under pressure and complete multiple tasks concurrently with poise and professionalismAbility to work independently while closely and appropriately coordinating with team membersMust be an energetic, enthusiastic, and positive collaborative team playerMust be comfortable with occasional lifting for the role (up to 30 lbs). Fluency in a second language in addition to English desirable, but not required For immediate consideration, please email your resume to burlingtonvtjobs@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Williston, Vermont
      • Temporary
      • $18.00 per hour
      • 8:00 AM - 4:30 PM
      We are actively recruiting for a full-time billing associate to support a healthcare/medical client in Williston, VT. This is a long term, temp-to-hire opportunity! Great benefits available!Responsibilities:The Billing Associate will be responsible for a variety of responsibilities including, but not limited to:- Face-sheet and census entry to ensure accurate billing. - Verifying primary and secondary insurance coverage on residents. - Provide customer service and problem resolution to facilities and residents.- Account reconciliation and account refund requests- Account adjustments, bad debt processing- Track and re-bill pending Medicaid accounts - Re-bill claims as needed- Assist in special projects as required- Complete necessary training as requiredWorking hours: 8:00 AM - 4:30 PMSkills:Great accounting skillsExcellent computer skillsStrong attention to detailTeam oriented approachEducation:High SchoolExperience:1-4 yearsQualifications:- Associates Degree or Higher in Accounting or related field, is preferred but not required- Experience in Accounts Receivable Department or Collections preferred, but not required- Availability to start a new position as soon as possible For immediate consideration, please email your resume to burlingtonvtjobs@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are actively recruiting for a full-time billing associate to support a healthcare/medical client in Williston, VT. This is a long term, temp-to-hire opportunity! Great benefits available!Responsibilities:The Billing Associate will be responsible for a variety of responsibilities including, but not limited to:- Face-sheet and census entry to ensure accurate billing. - Verifying primary and secondary insurance coverage on residents. - Provide customer service and problem resolution to facilities and residents.- Account reconciliation and account refund requests- Account adjustments, bad debt processing- Track and re-bill pending Medicaid accounts - Re-bill claims as needed- Assist in special projects as required- Complete necessary training as requiredWorking hours: 8:00 AM - 4:30 PMSkills:Great accounting skillsExcellent computer skillsStrong attention to detailTeam oriented approachEducation:High SchoolExperience:1-4 yearsQualifications:- Associates Degree or Higher in Accounting or related field, is preferred but not required- Experience in Accounts Receivable Department or Collections preferred, but not required- Availability to start a new position as soon as possible For immediate consideration, please email your resume to burlingtonvtjobs@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • South Burlington, Vermont
      • Temp to Perm
      • $18.00 - $22.00 per hour
      • 8:30 AM - 5:00 PM
      Actively recruiting for a staff accountant to support a finance and accounting team. Great opportunity to grow with an expanding healthcare organization. Temp-to-hire opportunity!Responsibilities:The Staff Accountant will be responsible for a variety of tasks including: - Complete daily customer invoicing and reporting- Prepare remittances and reporting to third-party entities and state programs- Conduct various audits to ensure accuracy and competency of system activities- Perform tasks related to daily banking activities- Assist with performing monthly bank reconciliations and account confirmations- Create and implement various improvements and assist with special projects, as assignedWorking hours: 8:30 AM - 5:00 PMSkills:Excellent attention to detailMicrosoft office proficiencyTeam playerEducation:High SchoolExperience:1-4 yearsQualifications:- A general knowledge of accounting and/or corporate finance is preferred but not required - A demonstrated understanding of the organization's operational activity is a must- Exceptional communication skills and demonstrated customer service expertise, including for both internal staff and external customers, is a must- The individual must be capable of working both independently and collaborating on a team- Proficiency in Microsoft Office, including Word and Excel, is required- Ability to lift and carry 30 pounds is necessary on an as needed basis- Excellent attention to detail and ability to follow procedures- Excellent verbal and written communication skills in a client-facing environment is required- Candidate must demonstrate advanced troubleshooting and multi-tasking skills, specifically with computer hardware, software and desktop applications, For immediate consideration, please email your resume to burlingtonvtjobs@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Actively recruiting for a staff accountant to support a finance and accounting team. Great opportunity to grow with an expanding healthcare organization. Temp-to-hire opportunity!Responsibilities:The Staff Accountant will be responsible for a variety of tasks including: - Complete daily customer invoicing and reporting- Prepare remittances and reporting to third-party entities and state programs- Conduct various audits to ensure accuracy and competency of system activities- Perform tasks related to daily banking activities- Assist with performing monthly bank reconciliations and account confirmations- Create and implement various improvements and assist with special projects, as assignedWorking hours: 8:30 AM - 5:00 PMSkills:Excellent attention to detailMicrosoft office proficiencyTeam playerEducation:High SchoolExperience:1-4 yearsQualifications:- A general knowledge of accounting and/or corporate finance is preferred but not required - A demonstrated understanding of the organization's operational activity is a must- Exceptional communication skills and demonstrated customer service expertise, including for both internal staff and external customers, is a must- The individual must be capable of working both independently and collaborating on a team- Proficiency in Microsoft Office, including Word and Excel, is required- Ability to lift and carry 30 pounds is necessary on an as needed basis- Excellent attention to detail and ability to follow procedures- Excellent verbal and written communication skills in a client-facing environment is required- Candidate must demonstrate advanced troubleshooting and multi-tasking skills, specifically with computer hardware, software and desktop applications, For immediate consideration, please email your resume to burlingtonvtjobs@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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