The Scheduling Coordinator performs a variety of administrative duties in the office, including, but not limited to: back-up for intake referrals from community contacts, scheduling coordination of referrals of independent contractors to meet client preferences and needs, conducts business diplomatically and confidentially by using effective communication skills.Responsibilities:Primary ResponsibilitiesCoordinates referrals and/or schedules as requested by client to meet home care client needs, under the direction of the Administrator.Determines contractors' availability and schedules.Coordinates contractors' schedules with the current case load.Confirms contractors' requested payment rates for referrals.Confirms contractors' accepted referrals.Enters client data and visits in the computer.Distributes coordinated schedules as requested by client.Receives and coordinates home care referral requests, as back up to intake.Assists the Administrator with general clerical tasks.Respects client's rights and responsibilities.Follows telephone guidelines per policy and procedure.Additional ResponsibilitiesPrepares materials and assists with orientation process re: schedule and paper flow.Receives client and independent contractor calls, and inquiries.Handles complaints tactfully and follows-up appropriately.Performs other clerical duties.Maintains client confidentiality.Working hours: 10:00 AM - 6:00 PMSkills:Bilingual speaking both Spanish and English Demonstrates interpersonal understanding and utilizes effective communication skillsConsiders effects of words and actions on others.Utilizes listening skills that indicate understanding and promotes accurate interpretation of others' concerns, motivations and feelings.Recognizes the influence of beliefs and cultures on behaviors and accepts strengths and limitations in others.Works toward resolution of interpersonal conflicts as they arise.Recognizes when others are in need of information, assistance or direction and consistently offers and provides help.Attends and participates positively in meetings.Regularly reads and appropriately applies information to practice.Uses words that express respect, patience and understanding in interactions with others.Acknowledges others verbally and nonverbally (eye contact, expression, tone of voice) promptly and courteously.Follows appropriate phone etiquette.Exhibits behaviors of cooperationDevelops cooperation and collaborative work efforts that generally benefit all involved parties.Demonstrates the initiative to meet the needs of the agency by assisting co-workers when work load permits.--Observes confidentiality policy at all timesProtects and honors client, independent contractor and co-worker confidentiality.Respects clients', independent contractors' and co-workers' right to privacy.Observes attendance and attire policiesMeets attendance and punctuality expectations.Demonstrates cooperation with scheduling coordination requests to meet agency needs.Consistently adheres to agency dress code.Complies with all other related policies, procedures and requestsRecommends and/or supports changes to policies and procedures.Demonstrates knowledge of policies and procedures applicable to own job position.Adheres to policies and procedures. Honors requests of management for interim rules.Conserves agency resourcesMaintains agency property, supplies and equipment in a manner that demonstrates ownership and accountability.Maintains the work area to reduce the likelihood of safety hazards and to enhance its general appearanceEducation:AssociateExperience:0-1 yearsQualifications:High school graduate
The Scheduling Coordinator performs a variety of administrative duties in the office, including, but not limited to: back-up for intake referrals from community contacts, scheduling coordination of referrals of independent contractors to meet client preferences and needs, conducts business diplomatically and confidentially by using effective communication skills.Responsibilities:Primary ResponsibilitiesCoordinates referrals and/or schedules as requested by client to meet home care client needs, under the direction of the Administrator.Determines contractors' availability and schedules.Coordinates contractors' schedules with the current case load.Confirms contractors' requested payment rates for referrals.Confirms contractors' accepted referrals.Enters client data and visits in the computer.Distributes coordinated schedules as requested by client.Receives and coordinates home care referral requests, as back up to intake.Assists the Administrator with general clerical tasks.Respects client's rights and responsibilities.Follows telephone guidelines per policy and procedure.Additional ResponsibilitiesPrepares materials and assists with orientation process re: schedule and paper flow.Receives client and independent contractor calls, and inquiries.Handles complaints tactfully and follows-up appropriately.Performs other clerical duties.Maintains client confidentiality.Working hours: 10:00 AM - 6:00 PMSkills:Bilingual speaking both Spanish and English Demonstrates interpersonal understanding and utilizes effective communication skillsConsiders effects of words and actions on others.Utilizes listening skills that indicate understanding and promotes accurate interpretation of others' concerns, motivations and feelings.Recognizes the influence of beliefs and cultures on behaviors and accepts strengths and limitations in others.Works toward resolution of interpersonal conflicts as they arise.Recognizes when others are in need of information, assistance or direction and consistently offers and provides help.Attends and participates positively in meetings.Regularly reads and appropriately applies information to practice.Uses words that express respect, patience and understanding in interactions with others.Acknowledges others verbally and nonverbally (eye contact, expression, tone of voice) promptly and courteously.Follows appropriate phone etiquette.Exhibits behaviors of cooperationDevelops cooperation and collaborative work efforts that generally benefit all involved parties.Demonstrates the initiative to meet the needs of the agency by assisting co-workers when work load permits.--Observes confidentiality policy at all timesProtects and honors client, independent contractor and co-worker confidentiality.Respects clients', independent contractors' and co-workers' right to privacy.Observes attendance and attire policiesMeets attendance and punctuality expectations.Demonstrates cooperation with scheduling coordination requests to meet agency needs.Consistently adheres to agency dress code.Complies with all other related policies, procedures and requestsRecommends and/or supports changes to policies and procedures.Demonstrates knowledge of policies and procedures applicable to own job position.Adheres to policies and procedures. Honors requests of management for interim rules.Conserves agency resourcesMaintains agency property, supplies and equipment in a manner that demonstrates ownership and accountability.Maintains the work area to reduce the likelihood of safety hazards and to enhance its general appearanceEducation:AssociateExperience:0-1 yearsQualifications:High school graduate
We are looking for an Warehouse/Shop Associate for a local construction company here in Naples. Assist with on-time equipment delivery requests and with tracking equipment location and usage. Assist with warehouse inventory management. Operate Heavy Machinery and a variety of hand and power tools. Perform tasks involving physical labor in the Shop & Yard related to Road Construction Equipment. Responsible for Yard preparation and cleanliness.Responsibilities:Assist with scheduling and dispatching of drivers and loadsAssist with on-time equipment delivery requestsAssist with tracking equipment location and usageUse fleet management software and create/maintain spreadsheetsAssist with Warehouse and Shop Inventory management, as well as material handling and storageMove and organize Heavy Machinery in the YardLoad and unload trucks and haul and hoist materialsDrive company vehicle to and from job sitesMake repairs around Shop & Yard as assigned by SupervisorSecure and maintain a clean Shop & Yard to eliminate potential hazardsClean up rubble and debris and remove waste materialsAssist in the installation and maintenance of traffic control devices. Control traffic at work sites by flagging to guide traffic through work areas, as required or assignedPerform a variety of tasks involving manual laborMay assist other craft workers.Working hours: 7:00 AM - 4:00 PMSkills:Ensure that proper safety and incident reporting procedures are followed. Bring problems to the attention of Supervisor, Safety Specialist, or Human Resources Manager. Perform other duties and responsibilities as assigned by SupervisorRepresent the company in a professional manner at all timesEducation:High SchoolExperience:1-4 yearsQualifications:Valid Drivers License with good driving recordHigh School Diploma, GED, Trade School, or the equivalent preferredExperience with Microsoft Word and Excel, internet, and data entry preferredConstruction, warehouse, and dispatching experience preferredAbility to use equipment and tools properly and safelyAbility to lift heavy objects, walk and stand for long periods of time, and perform physical labor Several ways to Apply-*Apply in Person MONDAY- FRIDAY between the hours of 9:30am-1:30pm or call our office to schedule an appointment*4964 Tamiami Trail North, Naples FL 34103*Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are looking for an Warehouse/Shop Associate for a local construction company here in Naples. Assist with on-time equipment delivery requests and with tracking equipment location and usage. Assist with warehouse inventory management. Operate Heavy Machinery and a variety of hand and power tools. Perform tasks involving physical labor in the Shop & Yard related to Road Construction Equipment. Responsible for Yard preparation and cleanliness.Responsibilities:Assist with scheduling and dispatching of drivers and loadsAssist with on-time equipment delivery requestsAssist with tracking equipment location and usageUse fleet management software and create/maintain spreadsheetsAssist with Warehouse and Shop Inventory management, as well as material handling and storageMove and organize Heavy Machinery in the YardLoad and unload trucks and haul and hoist materialsDrive company vehicle to and from job sitesMake repairs around Shop & Yard as assigned by SupervisorSecure and maintain a clean Shop & Yard to eliminate potential hazardsClean up rubble and debris and remove waste materialsAssist in the installation and maintenance of traffic control devices. Control traffic at work sites by flagging to guide traffic through work areas, as required or assignedPerform a variety of tasks involving manual laborMay assist other craft workers.Working hours: 7:00 AM - 4:00 PMSkills:Ensure that proper safety and incident reporting procedures are followed. Bring problems to the attention of Supervisor, Safety Specialist, or Human Resources Manager. Perform other duties and responsibilities as assigned by SupervisorRepresent the company in a professional manner at all timesEducation:High SchoolExperience:1-4 yearsQualifications:Valid Drivers License with good driving recordHigh School Diploma, GED, Trade School, or the equivalent preferredExperience with Microsoft Word and Excel, internet, and data entry preferredConstruction, warehouse, and dispatching experience preferredAbility to use equipment and tools properly and safelyAbility to lift heavy objects, walk and stand for long periods of time, and perform physical labor Several ways to Apply-*Apply in Person MONDAY- FRIDAY between the hours of 9:30am-1:30pm or call our office to schedule an appointment*4964 Tamiami Trail North, Naples FL 34103*Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are seeking a HR Generalist/Recruiter for a healthcare company in Naples.Responsibilities:Establishes and maintains employee personnel and medical files in compliance with employment lawsComplete pre-employment testing and follow up to ensure completionMaintain I-9's and follow up as neededPartner with hiring managers to get the right people for the open positionsPost and update positions as required Ensure all required paperwork is submitted to post jobsAssist with other duties as neeededWorking hours: 8:00 AM - 5:00 PMSkills:Basic Typing skills, data entry and word processing softwareMS Office skills required such as Word, Excel, OutlookExperience with Applicant Tracking Systems a plusEducation:AssociateExperience:1-4 yearsQualifications:Associates degree in business preferred or related field, with two to four years Recruiting experience in clinical recruiting preferredMust be fully vaccinatedValid Florida driver's license *Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are seeking a HR Generalist/Recruiter for a healthcare company in Naples.Responsibilities:Establishes and maintains employee personnel and medical files in compliance with employment lawsComplete pre-employment testing and follow up to ensure completionMaintain I-9's and follow up as neededPartner with hiring managers to get the right people for the open positionsPost and update positions as required Ensure all required paperwork is submitted to post jobsAssist with other duties as neeededWorking hours: 8:00 AM - 5:00 PMSkills:Basic Typing skills, data entry and word processing softwareMS Office skills required such as Word, Excel, OutlookExperience with Applicant Tracking Systems a plusEducation:AssociateExperience:1-4 yearsQualifications:Associates degree in business preferred or related field, with two to four years Recruiting experience in clinical recruiting preferredMust be fully vaccinatedValid Florida driver's license *Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are looking for AP/Data Entry Clerks for a local media company in Naples.Responsibilities:Assist in preparing accounting recordsWorking hours: 7:30 AM - 6:00 PM (Various Shifts Available)Skills:Excellent organization skillsAttention to detailCommunicate well in both written and verbal skillsEducation:High SchoolExperience:1-4 yearsQualifications:Good data entry skillsbe able to pass drug screen and backgroundMust be fully vaccinated Several ways to Apply-*Apply in Person MONDAY- FRIDAY between the hours of 9:30am-1:30pm or call our office to schedule an appointment*4964 Tamiami Trail North, Naples FL 34103*Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are looking for AP/Data Entry Clerks for a local media company in Naples.Responsibilities:Assist in preparing accounting recordsWorking hours: 7:30 AM - 6:00 PM (Various Shifts Available)Skills:Excellent organization skillsAttention to detailCommunicate well in both written and verbal skillsEducation:High SchoolExperience:1-4 yearsQualifications:Good data entry skillsbe able to pass drug screen and backgroundMust be fully vaccinated Several ways to Apply-*Apply in Person MONDAY- FRIDAY between the hours of 9:30am-1:30pm or call our office to schedule an appointment*4964 Tamiami Trail North, Naples FL 34103*Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is looking for an Accounting Assistant for a local manufacturing company her in Naples. This position performs a variety of general accounting support tasks in the accounting department.Responsibilities:Accurate and timely processing of invoices and payments to vendors.Process invoices for payment based on appropriate and approved documentation.Accumulate source documents (POs, receiving documents, etc.) and accurately match to invoices.Identify and reconcile any discrepancies with appropriate parties before making payments to vendors.Communicate with vendors, outside departments and Business Unit (BU) team members on the status of invoice processing, payments and other communication as needed.Maintain commission accounts.Prepare monthly journal entries as assigned.Process employee expense reports and credit card bills.Prepare or assist in the preparation of monthly (or periodic) analysis of vendors and disbursements.Proactively drive and implement AP and AR best practices.Open mail, stamp vendor invoices and process daily.Monitor incoming payments and secure payments by verifying and posting receipts.Track and process accounts of incoming payments in compliance with financial policies and procedures including contacting past due A/R collection customers.Working hours: 8:00 AM - 5:00 PMSkills:Reconcile accounts payable ledger at least weekly.Reconcile all assigned accounts at month end.Perform day to day financial transactions including verifying, classifying, computing, posting, and recording accounts receivable data.Prepare bills, invoices, bank deposits, ACH, Wires.Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted at least weekly.Prepare analysis of accounts receivable for bi-weekly collections meeting.Verify discrepancies and resolve clients' billing issues.Facilitate swift payment of invoices due to the organization by sending bill reminders and contacting clients with outstanding accounts.Answer call from customer and follow up on all customer accounts inquiries.Prepare weekly payroll through ADP including time keeping review, benefit uploads, check requests/wire transfers associated with employee deductions and troubleshoots any issues with ORACLE or ADP.Review yearly payroll tax returns and W2s.Follow changes in tax and deduction laws.Prepare and reconcile 401k for management and audits.Ensures payroll reporting and payment are compliant with company policy, GAAP and federal, state and IRS regulations.Assist with other projects as needed.Complete all required trainings including but not limited to S.H.E (Safety, Health, and Environmental), Ethics, Anti-Slavery and Human Trafficking, Quality and all performance/product related trainings.Adhere to AS9100 and ISO procedures and ISO compliance.Education:BachelorsExperience:1-4 yearsQualifications:AS/BS in accounting or finance or equivalent experience required. Bachelor?s degree preferred.Minimum of 3-4 years of experience in Accounts Receivable and Accounts Payable.Working knowledge of expense report processing, account coding and month end close.Ability to calculate, post and manage accounting figures and records.Solid understanding of basic accounting principles, fair credit practices, and collection regulations.Excellent written and verbal communication skills.Proficiency in Microsoft Word, Excel, and Outlook computer programs; advanced spreadsheet/database skills.Familiar with internal controls, legal and accounting standards and practices.Ability to resolve issues and to thrive in a changing fast paced, growing environment.Ability to effectively communicate with all levels of personnel and external contacts.Must maintain a high degree of ethics, professionalism and confidentiality.Understanding of ITAR and EAR regulations (preferred but not required). Several ways to Apply-*Apply in Person MONDAY- FRIDAY between the hours of 9:30am-1:30pm or call our office to schedule an appointment*4964 Tamiami Trail North, Naples FL 34103*Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is looking for an Accounting Assistant for a local manufacturing company her in Naples. This position performs a variety of general accounting support tasks in the accounting department.Responsibilities:Accurate and timely processing of invoices and payments to vendors.Process invoices for payment based on appropriate and approved documentation.Accumulate source documents (POs, receiving documents, etc.) and accurately match to invoices.Identify and reconcile any discrepancies with appropriate parties before making payments to vendors.Communicate with vendors, outside departments and Business Unit (BU) team members on the status of invoice processing, payments and other communication as needed.Maintain commission accounts.Prepare monthly journal entries as assigned.Process employee expense reports and credit card bills.Prepare or assist in the preparation of monthly (or periodic) analysis of vendors and disbursements.Proactively drive and implement AP and AR best practices.Open mail, stamp vendor invoices and process daily.Monitor incoming payments and secure payments by verifying and posting receipts.Track and process accounts of incoming payments in compliance with financial policies and procedures including contacting past due A/R collection customers.Working hours: 8:00 AM - 5:00 PMSkills:Reconcile accounts payable ledger at least weekly.Reconcile all assigned accounts at month end.Perform day to day financial transactions including verifying, classifying, computing, posting, and recording accounts receivable data.Prepare bills, invoices, bank deposits, ACH, Wires.Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted at least weekly.Prepare analysis of accounts receivable for bi-weekly collections meeting.Verify discrepancies and resolve clients' billing issues.Facilitate swift payment of invoices due to the organization by sending bill reminders and contacting clients with outstanding accounts.Answer call from customer and follow up on all customer accounts inquiries.Prepare weekly payroll through ADP including time keeping review, benefit uploads, check requests/wire transfers associated with employee deductions and troubleshoots any issues with ORACLE or ADP.Review yearly payroll tax returns and W2s.Follow changes in tax and deduction laws.Prepare and reconcile 401k for management and audits.Ensures payroll reporting and payment are compliant with company policy, GAAP and federal, state and IRS regulations.Assist with other projects as needed.Complete all required trainings including but not limited to S.H.E (Safety, Health, and Environmental), Ethics, Anti-Slavery and Human Trafficking, Quality and all performance/product related trainings.Adhere to AS9100 and ISO procedures and ISO compliance.Education:BachelorsExperience:1-4 yearsQualifications:AS/BS in accounting or finance or equivalent experience required. Bachelor?s degree preferred.Minimum of 3-4 years of experience in Accounts Receivable and Accounts Payable.Working knowledge of expense report processing, account coding and month end close.Ability to calculate, post and manage accounting figures and records.Solid understanding of basic accounting principles, fair credit practices, and collection regulations.Excellent written and verbal communication skills.Proficiency in Microsoft Word, Excel, and Outlook computer programs; advanced spreadsheet/database skills.Familiar with internal controls, legal and accounting standards and practices.Ability to resolve issues and to thrive in a changing fast paced, growing environment.Ability to effectively communicate with all levels of personnel and external contacts.Must maintain a high degree of ethics, professionalism and confidentiality.Understanding of ITAR and EAR regulations (preferred but not required). Several ways to Apply-*Apply in Person MONDAY- FRIDAY between the hours of 9:30am-1:30pm or call our office to schedule an appointment*4964 Tamiami Trail North, Naples FL 34103*Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is seeking a part time legal receptionist for a local law firm. You must be able to communicate in English and Spanish. This could lead to a full time position as the workload increases.Responsibilities:Data EntryTaking phone callsSetting up video conferencesResponding to inquiriesWorking hours: 9:00 AM - 3:00 PMSkills:Great data entry skillsHigh energyTech SavvyGood communication skillsEducation:High SchoolExperience:1-4 yearsQualifications:Experience in an office setting is required! Apply now and a recruiter will contact you if you are selected for the next steps!spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is seeking a part time legal receptionist for a local law firm. You must be able to communicate in English and Spanish. This could lead to a full time position as the workload increases.Responsibilities:Data EntryTaking phone callsSetting up video conferencesResponding to inquiriesWorking hours: 9:00 AM - 3:00 PMSkills:Great data entry skillsHigh energyTech SavvyGood communication skillsEducation:High SchoolExperience:1-4 yearsQualifications:Experience in an office setting is required! Apply now and a recruiter will contact you if you are selected for the next steps!spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion staffing in Partnership with Chico's FAS, is seeking high energy customer service reps for PT and FT work! Stay safe at home (this job can be done 100% from home AFTER A 3 WEEK, ONSITE TRAINING CLASS is completed in Fort Myers FL) Only local candidates in Fort Myers will be considered. These positions are temp to hire. This is a great job if you are looking for flexibility in your schedule. You must be available to work weekend shifts. You will have the opportunities to advance quickly and gain additional pay by taking on training for Omni (Chat functions). If you are computer savvy and have great customer service skills this job is for you!!!Next training class start November 1st.Responsibilities:Use customer service and sales skills to optimize the opportunity of each customer contact.Identify and handle customer phone inquiries completely and accurately.Resolve customer complaints and problems to the satisfaction of the customer.Educate the customer about the products and services.Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.Schedule, assign, or act on any required customer follow-up in accordance with Contact Center guidelines.Maximize opportunities to upsell or cross-sell company products and services.Suggest Contact Center process improvements and participate in Contact Center initiatives for increased effectiveness.Conduct outbound calls for customer surveys, marketing and notification purposes.Use technology tools as directed and within established guidelines.Maintain confidentiality of all company and customer data/information.Participate in individual and team trainings and meetings to ensure knowledge is up to date.Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Able to work at your home base campus (Winder or Fort Myers) when scheduled in advance (e.g., meetings with Supervisor, team meetings, training, etc.) or in unable to work remotely for any reason.Other miscellaneous duties assigned.Working hours: 8:00 AM - 5:00 PMSkills:Technical - Microsoft SuiteDecision QualityInterpersonal SavvyCustomer ServiceEducation:High SchoolExperience:0-1 yearsQualifications:Years of sales/customer service experienceOutstanding interpersonal and relationship building skillsExcellent verbal and written communicationExcellent detail orientation, with the ability to learn and follow policies and procedures correctlyComputer proficiency in Microsoft Office productsAbility to organize and communicate information clearly Apply on line www.spherionjobcentral.comEmail your Resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_GTWB_FTMYERSSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion staffing in Partnership with Chico's FAS, is seeking high energy customer service reps for PT and FT work! Stay safe at home (this job can be done 100% from home AFTER A 3 WEEK, ONSITE TRAINING CLASS is completed in Fort Myers FL) Only local candidates in Fort Myers will be considered. These positions are temp to hire. This is a great job if you are looking for flexibility in your schedule. You must be available to work weekend shifts. You will have the opportunities to advance quickly and gain additional pay by taking on training for Omni (Chat functions). If you are computer savvy and have great customer service skills this job is for you!!!Next training class start November 1st.Responsibilities:Use customer service and sales skills to optimize the opportunity of each customer contact.Identify and handle customer phone inquiries completely and accurately.Resolve customer complaints and problems to the satisfaction of the customer.Educate the customer about the products and services.Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.Schedule, assign, or act on any required customer follow-up in accordance with Contact Center guidelines.Maximize opportunities to upsell or cross-sell company products and services.Suggest Contact Center process improvements and participate in Contact Center initiatives for increased effectiveness.Conduct outbound calls for customer surveys, marketing and notification purposes.Use technology tools as directed and within established guidelines.Maintain confidentiality of all company and customer data/information.Participate in individual and team trainings and meetings to ensure knowledge is up to date.Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Able to work at your home base campus (Winder or Fort Myers) when scheduled in advance (e.g., meetings with Supervisor, team meetings, training, etc.) or in unable to work remotely for any reason.Other miscellaneous duties assigned.Working hours: 8:00 AM - 5:00 PMSkills:Technical - Microsoft SuiteDecision QualityInterpersonal SavvyCustomer ServiceEducation:High SchoolExperience:0-1 yearsQualifications:Years of sales/customer service experienceOutstanding interpersonal and relationship building skillsExcellent verbal and written communicationExcellent detail orientation, with the ability to learn and follow policies and procedures correctlyComputer proficiency in Microsoft Office productsAbility to organize and communicate information clearly Apply on line www.spherionjobcentral.comEmail your Resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_GTWB_FTMYERSSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.