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      • Agawam, Massachusetts
      • Temp to Perm
      • $18.25 per hour
      • 8:00 AM - 4:30 PM
      Customer Service Specialist:Local manufacturer in need of an experienced customer service specialist responsible for supporting the business and is responsible for order entry, customer experience, and coordinating our ecommerce businesResponsibilities:Customer Service Specialist:Process orders, research shipments and inventoryCommunicate to customers on the status of open orders Respond to verbal and written customer service-related inquiriesEnter new customers and research their creditworthinessCommunicates with supervisor for daily customer activities, concerns, and questionsAssists department by reviewing and researching open orders, data entry discrepancies, back orders, and inventory issuesWorking hours: 8:00 AM - 4:30 PMSkills:Customer Service Specialist:Maintain clear oral and written communications skillsProblem-solving skills are requiredProficient computer skills and experience.High attention to details and follow through and ability to work under pressureAble to adapt well to changeAttention to detail is criticalMicrosoft office experienceEducation:High SchoolExperience:1-4 yearsQualifications:Customer Service Specialist:HS diploma or equiv3+ yrs customer service exp in a manufacturing environmentMicrosoft office exp requiredSalesforce exp a plus Please apply:Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Customer Service Specialist:Local manufacturer in need of an experienced customer service specialist responsible for supporting the business and is responsible for order entry, customer experience, and coordinating our ecommerce businesResponsibilities:Customer Service Specialist:Process orders, research shipments and inventoryCommunicate to customers on the status of open orders Respond to verbal and written customer service-related inquiriesEnter new customers and research their creditworthinessCommunicates with supervisor for daily customer activities, concerns, and questionsAssists department by reviewing and researching open orders, data entry discrepancies, back orders, and inventory issuesWorking hours: 8:00 AM - 4:30 PMSkills:Customer Service Specialist:Maintain clear oral and written communications skillsProblem-solving skills are requiredProficient computer skills and experience.High attention to details and follow through and ability to work under pressureAble to adapt well to changeAttention to detail is criticalMicrosoft office experienceEducation:High SchoolExperience:1-4 yearsQualifications:Customer Service Specialist:HS diploma or equiv3+ yrs customer service exp in a manufacturing environmentMicrosoft office exp requiredSalesforce exp a plus Please apply:Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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