A leading financial client is seeking Escalations Representatives to support internal and external customers with inquiries and complaints related to financial products and services. This position is primarily back-office focused with minimal phone coverage. Candidates must have brokerage operations experience and strong attention to detail, especially in handling regulated client complaints.Responsibilities:Handle inbound customer calls, gather relevant d
A leading financial client is seeking Escalations Representatives to support internal and external customers with inquiries and complaints related to financial products and services. This position is primarily back-office focused with minimal phone coverage. Candidates must have brokerage operations experience and strong attention to detail, especially in handling regulated client complaints.Responsibilities:Handle inbound customer calls, gather relevant d
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