We are looking for a service oriented Help desk analyst to provide technical support to users in an efficient and accurate manner. You will be considered as the company's front liner and you will solve basic technical problems and provide support for all assigned areas.Responsibilities:??? Provide first level contact and convey resolutions to employee issues??? Properly escalate unresolved queries to the next level of support??? Track, route and redirect problems to correct resources??? Update employee data and produce activity reports??? Walk employees through problem solving process??? Follow up with employees, provide feedback and see problems through to resolution??? Utilize excellent employee service skills and exceed employees??? expectations??? Ensure proper recording, documentation and closure??? Recommended procedure modifications or improvements??? Preserve and grow your knowledge of help desk procedures, products and servicesWorking hours: 8:00 AM - 5:00 PMSkills:--Proven working experience in providing help desk support--Proficiency in English--Working knowledge of help desk software, databases and remote control--Client-facing and communication skills--Advanced troubleshooting and multi-tasking skills--Employee service orientation--BS degree in Information Technology, Computer Science or equivalentEducation:AssociateExperience:1-4 yearsQualifications:IT experience in hardware, software, and more functions with IT Apply online and email our office at Leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are looking for a service oriented Help desk analyst to provide technical support to users in an efficient and accurate manner. You will be considered as the company's front liner and you will solve basic technical problems and provide support for all assigned areas.Responsibilities:??? Provide first level contact and convey resolutions to employee issues??? Properly escalate unresolved queries to the next level of support??? Track, route and redirect problems to correct resources??? Update employee data and produce activity reports??? Walk employees through problem solving process??? Follow up with employees, provide feedback and see problems through to resolution??? Utilize excellent employee service skills and exceed employees??? expectations??? Ensure proper recording, documentation and closure??? Recommended procedure modifications or improvements??? Preserve and grow your knowledge of help desk procedures, products and servicesWorking hours: 8:00 AM - 5:00 PMSkills:--Proven working experience in providing help desk support--Proficiency in English--Working knowledge of help desk software, databases and remote control--Client-facing and communication skills--Advanced troubleshooting and multi-tasking skills--Employee service orientation--BS degree in Information Technology, Computer Science or equivalentEducation:AssociateExperience:1-4 yearsQualifications:IT experience in hardware, software, and more functions with IT Apply online and email our office at Leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The human resource assistant is directly responsible for the overall administration, coordination and evaluation of the human resource function.Responsibilities:Develops and administers various human resources plan and procedures for all company personnel.Plans, organizes and controls all activities of the department. Participates in developing department goals, objectives and systems.Implements and annually updates the compensation program; rewrites job descriptions as necessary; conducts annual salary surveys and develops merit pool (salary budget); analyzes compensation; monitors the performance evaluation program and revises as necessary.Develops, recommends and implements personnel policies and procedures; prepares and maintains handbook on policies and procedures; performs benefits administration to include claims resolution, change reporting, approving invoices for payment, annual re-evaluation of policies for cost-effectiveness, information activities program and cash flow.Conducts recruitment effort for all exempt, nonexempt and temporary workers; writes and places advertisements; works with supervisors to screen and interview candidates; conducts reference checking; extends job offers; conducts new-employee orientations; monitors career-path program and employee relations counseling; conducts exit interviews.Establishes and maintains department records and reports. Participates in administrative staff meetings and attends other meetings, such as seminars. Maintains organizational charts and employee directory.Evaluates reports, decisions and results of department initiatives in relation to established goals.Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.Create and follow up a training matrix for all departments.Extensive knowledge and experience in identifying legal requirements and government reporting regulations. Provides technical support to plant personnel to ensure compliance with applicable occupational safety and health regulations.Ensures compliance with all federal, state and local employment laws.Working hours: 8:00 AM - 5:00 PMSkills:CommunicationConsultationCritical EvaluationGlobal & Cultural AwarenessHR ExpertiseLeadership & NavigationRelationship ManagementEthical PracticeSupervisory ResponsibilityEducation:BachelorsExperience:1-4 yearsQualifications:Qualifications:Four (4) year degree or equivalent work experience in HR or related fieldEnglish / Spanish Language Preferably Essential Functions Apply online: www.spherion.com/apply and call the office to schedule an interview!!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The human resource assistant is directly responsible for the overall administration, coordination and evaluation of the human resource function.Responsibilities:Develops and administers various human resources plan and procedures for all company personnel.Plans, organizes and controls all activities of the department. Participates in developing department goals, objectives and systems.Implements and annually updates the compensation program; rewrites job descriptions as necessary; conducts annual salary surveys and develops merit pool (salary budget); analyzes compensation; monitors the performance evaluation program and revises as necessary.Develops, recommends and implements personnel policies and procedures; prepares and maintains handbook on policies and procedures; performs benefits administration to include claims resolution, change reporting, approving invoices for payment, annual re-evaluation of policies for cost-effectiveness, information activities program and cash flow.Conducts recruitment effort for all exempt, nonexempt and temporary workers; writes and places advertisements; works with supervisors to screen and interview candidates; conducts reference checking; extends job offers; conducts new-employee orientations; monitors career-path program and employee relations counseling; conducts exit interviews.Establishes and maintains department records and reports. Participates in administrative staff meetings and attends other meetings, such as seminars. Maintains organizational charts and employee directory.Evaluates reports, decisions and results of department initiatives in relation to established goals.Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.Create and follow up a training matrix for all departments.Extensive knowledge and experience in identifying legal requirements and government reporting regulations. Provides technical support to plant personnel to ensure compliance with applicable occupational safety and health regulations.Ensures compliance with all federal, state and local employment laws.Working hours: 8:00 AM - 5:00 PMSkills:CommunicationConsultationCritical EvaluationGlobal & Cultural AwarenessHR ExpertiseLeadership & NavigationRelationship ManagementEthical PracticeSupervisory ResponsibilityEducation:BachelorsExperience:1-4 yearsQualifications:Qualifications:Four (4) year degree or equivalent work experience in HR or related fieldEnglish / Spanish Language Preferably Essential Functions Apply online: www.spherion.com/apply and call the office to schedule an interview!!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.