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      • Madison, Wisconsin
      • Temporary
      • $19.00 - $20.00 per hour
      • Various Shifts Available
      Spherion is currently recruiting for several temp-to-hire medical receptionists who have Epic technology experience for our westside healthcare company, Associated Physicians. AP's mission is to provide safe, caring, and unbiased medical treatment in an environment that is inclusive of everyone. There are several opportunities that we are hiring for. The tasks may vary from working with the Physcial Therapy team to the Registration team or even directly with Patient Services.The Patient Services Representative, under the general supervision of the Reception Supervisor, promptly answers incoming clinic calls; takes messages; schedules appointments for pediatrics, internal medicine, and OB/GYN; and directs calls to the appropriate staff person or department. The Patient Services Representative is also responsible for patient registration, check in, and payment collection.Responsibilities:Immediately acknowledges and greets patients and others in a positive and helpful manner.Answers telephone in a pleasant and professional manner, identifying department and name.Schedules appointments and notifies patient of need to bring necessary identification, and insurance, financial and/or legal documents.Schedules, reschedules, cancels and coordinates patient appointments per provider protocol, ensuring that patient is aware of all necessary post-appointment care and future appointments.Completes any pre- visit questionnaires and screening with the patient.Builds and maintains provider schedules. Accurately schedules, reschedules, cancels, and coordinates patient appointments per protocol.Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures.Contacts patients 1-2 days prior to appointment to confirm appointment.Checks patients in and verifies patient demographic, insurance and primary careprovider (PCP) information and accurately updates information.Privacy Notice and other forms such as Care Everywhere, MyChart enrollment and other items as needed.Copies necessary patient documents. Explains financial and clinic policies.Enters necessary patient memos in Epic or refers patient to registration staff for further assistance. Notifies provider/nursing staff of patient???s arrival via computer.Monitors waiting room, notifying appropriate staff of concerns.Reviews patient notes and follows through on requests from business office (e.g. checking for payment before scheduling, directing patient to registration for copy of insurance card, etc.).Identifies accounts to be combined or separated and provides account information to appropriate business office staff.Refers patient concerns to Reception or Business Office Supervisor, or Director of Business Operations.Reviews patient???s account and provides necessary assistance. Accepts payments in person and provides receipt.Collects copays and patient balances. Accurately balances cash drawer at beginning and end of shift.Releases copies of prepared medical records to patients or other authorized individuals.Provides documents and forms, written prescriptions and drug samples to patients as directed.Communicates regularly with providers and nurses to ensure practices run smoothly and efficiently.Maintains adequate level of office supplies and forms, ordering office supplies as necessary.Working hours: Various Shifts AvailableSkills:PC/typing and telephone experience; pleasant, outgoing personalityAbility to perform multiple tasks in a fast-paced environmentAbility to maintain patient confidentialityExcellent organization, planning, and prioritization skillsClear and effective written and verbal communication skillsAbility to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general public- Knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality.Knowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminology; and cash handling experience preferred.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalentPrior reception, registration or insurance experiencePC/typing and telephone experiencepleasant, outgoing personalityability to perform multiple tasks in a fast-paced environmentability to maintain patient confidentialityexcellent organization, planning, and prioritization skillsclear and effective written and verbal communication skillsability to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general publicand knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality Previous experience in medical, dental or insurance settingKnowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminologyCash handling experiencePrior Epic experience is highly preferredSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is currently recruiting for several temp-to-hire medical receptionists who have Epic technology experience for our westside healthcare company, Associated Physicians. AP's mission is to provide safe, caring, and unbiased medical treatment in an environment that is inclusive of everyone. There are several opportunities that we are hiring for. The tasks may vary from working with the Physcial Therapy team to the Registration team or even directly with Patient Services.The Patient Services Representative, under the general supervision of the Reception Supervisor, promptly answers incoming clinic calls; takes messages; schedules appointments for pediatrics, internal medicine, and OB/GYN; and directs calls to the appropriate staff person or department. The Patient Services Representative is also responsible for patient registration, check in, and payment collection.Responsibilities:Immediately acknowledges and greets patients and others in a positive and helpful manner.Answers telephone in a pleasant and professional manner, identifying department and name.Schedules appointments and notifies patient of need to bring necessary identification, and insurance, financial and/or legal documents.Schedules, reschedules, cancels and coordinates patient appointments per provider protocol, ensuring that patient is aware of all necessary post-appointment care and future appointments.Completes any pre- visit questionnaires and screening with the patient.Builds and maintains provider schedules. Accurately schedules, reschedules, cancels, and coordinates patient appointments per protocol.Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures.Contacts patients 1-2 days prior to appointment to confirm appointment.Checks patients in and verifies patient demographic, insurance and primary careprovider (PCP) information and accurately updates information.Privacy Notice and other forms such as Care Everywhere, MyChart enrollment and other items as needed.Copies necessary patient documents. Explains financial and clinic policies.Enters necessary patient memos in Epic or refers patient to registration staff for further assistance. Notifies provider/nursing staff of patient???s arrival via computer.Monitors waiting room, notifying appropriate staff of concerns.Reviews patient notes and follows through on requests from business office (e.g. checking for payment before scheduling, directing patient to registration for copy of insurance card, etc.).Identifies accounts to be combined or separated and provides account information to appropriate business office staff.Refers patient concerns to Reception or Business Office Supervisor, or Director of Business Operations.Reviews patient???s account and provides necessary assistance. Accepts payments in person and provides receipt.Collects copays and patient balances. Accurately balances cash drawer at beginning and end of shift.Releases copies of prepared medical records to patients or other authorized individuals.Provides documents and forms, written prescriptions and drug samples to patients as directed.Communicates regularly with providers and nurses to ensure practices run smoothly and efficiently.Maintains adequate level of office supplies and forms, ordering office supplies as necessary.Working hours: Various Shifts AvailableSkills:PC/typing and telephone experience; pleasant, outgoing personalityAbility to perform multiple tasks in a fast-paced environmentAbility to maintain patient confidentialityExcellent organization, planning, and prioritization skillsClear and effective written and verbal communication skillsAbility to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general public- Knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality.Knowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminology; and cash handling experience preferred.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalentPrior reception, registration or insurance experiencePC/typing and telephone experiencepleasant, outgoing personalityability to perform multiple tasks in a fast-paced environmentability to maintain patient confidentialityexcellent organization, planning, and prioritization skillsclear and effective written and verbal communication skillsability to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general publicand knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality Previous experience in medical, dental or insurance settingKnowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminologyCash handling experiencePrior Epic experience is highly preferredSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Waunakee, Wisconsin
      • Temporary
      • $75,000 - $88,000 per year
      • 8:00 AM - 5:00 PM
      Temporary for 5-6 months with the potential to become permanent!Hybrid/remote position!Spherion is recruiting a Procurement Supervisor to join the team of the world-leading provider of bovine genetics and reproductive services. The Procurement Supervisor is responsible for the development of the overall purchasing strategy and action planning globally for the company. They will report to the Customer Service/Export Specialist and work closely with key personnel to develop and implement effective sourcing strategies in order to ensure quality of services and significant cost reductions.Responsibilities:- Development of the overall purchasing strategy and translate the purchasing strategy into concrete actions plans- Work closely with key personnel to develop and implement effective sourcing strategies in order to ensure quality of services and significant cost reductions- Ensure that the needs of the sites are effectively represented in the purchasing strategies and to achieve this must work closely with the site management- Control and optimize resources to meet objectives and deliver agreed results while working closely with relevant stakeholders to ensure that sourcing strategies are implemented and function well- Track and report savings, support procure-to-pay process improvement; monitor Total Cost of Ownership (TCO) improvement- Enhance the relationship with suppliers in an innovative way to realize cost saving potentials- Manage negotiation process, content and results to define the desired outcome of a negotiation- Identify stakeholders, understand and interpret their current and future needs, and manage their expectations- Build very good rapport with suppliers and obtain access to senior supplier leadership- Collaborate strongly with relevant company departments to ensure understanding and compliance with key purchasing strategies- Develop budgets and targets based on aggressive, well founded, realistic, forward-oriented goals- Ensure that financial resource allocation is cost-effective and aligned with strategic and operational plans- Provide periodic and ad hoc reporting and forecasting on performance against plan and potential in following up on KPIs and reporting on trends- Ensure appropriate flow of information regarding supplier economicsWorking hours: 8:00 AM - 5:00 PMSkills:- Experience in establishing and negotiating supplier contracts and agreements- Experience in project management- Experience in finding vendors and ordering parts to manage supply chain- Excellent interpersonal and communication skillEducation:BachelorsExperience:7-10 yearsQualifications:- Bachelors degree in related discipline required - MBA preferred- 8+ years of related experience required - agricultural and/or laboratory experience preferred Apply via the Apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Temporary for 5-6 months with the potential to become permanent!Hybrid/remote position!Spherion is recruiting a Procurement Supervisor to join the team of the world-leading provider of bovine genetics and reproductive services. The Procurement Supervisor is responsible for the development of the overall purchasing strategy and action planning globally for the company. They will report to the Customer Service/Export Specialist and work closely with key personnel to develop and implement effective sourcing strategies in order to ensure quality of services and significant cost reductions.Responsibilities:- Development of the overall purchasing strategy and translate the purchasing strategy into concrete actions plans- Work closely with key personnel to develop and implement effective sourcing strategies in order to ensure quality of services and significant cost reductions- Ensure that the needs of the sites are effectively represented in the purchasing strategies and to achieve this must work closely with the site management- Control and optimize resources to meet objectives and deliver agreed results while working closely with relevant stakeholders to ensure that sourcing strategies are implemented and function well- Track and report savings, support procure-to-pay process improvement; monitor Total Cost of Ownership (TCO) improvement- Enhance the relationship with suppliers in an innovative way to realize cost saving potentials- Manage negotiation process, content and results to define the desired outcome of a negotiation- Identify stakeholders, understand and interpret their current and future needs, and manage their expectations- Build very good rapport with suppliers and obtain access to senior supplier leadership- Collaborate strongly with relevant company departments to ensure understanding and compliance with key purchasing strategies- Develop budgets and targets based on aggressive, well founded, realistic, forward-oriented goals- Ensure that financial resource allocation is cost-effective and aligned with strategic and operational plans- Provide periodic and ad hoc reporting and forecasting on performance against plan and potential in following up on KPIs and reporting on trends- Ensure appropriate flow of information regarding supplier economicsWorking hours: 8:00 AM - 5:00 PMSkills:- Experience in establishing and negotiating supplier contracts and agreements- Experience in project management- Experience in finding vendors and ordering parts to manage supply chain- Excellent interpersonal and communication skillEducation:BachelorsExperience:7-10 yearsQualifications:- Bachelors degree in related discipline required - MBA preferred- 8+ years of related experience required - agricultural and/or laboratory experience preferred Apply via the Apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $20.00 - $22.00 per hour
      • 8:00 AM - 5:00 PM
      This position can be REMOTE!Spherion is recruiting a Quality Systems Project Associate! In this position, you will be an integral member of the team dedicated to assisting our client in maintaining compliance with key quality system processes.Responsibilities:- Support key day-to-day tasks within the supplier quality team, including supplier change notifications, supplier approvals, and direct material approvals- Perform project assignments to support the supplier quality organization- Modify and create procedures, forms, and records necessary for the quality system- Complete actions assigned from audits, deviations, changes, nonconformances, etc.- Assist in the creation of metrics applicable to review processes and report results and suggestions to management or other stakeholders- Represent the Quality System team in projects, as assigned- Work with QS and/or other process or business leaders on urgent/critical activities or corrective actions needed for the businessWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organizational skills- Advanced PC skills to include proficiency in Word, Excel, SharePoint, Outlook, and PowerPoint- Good oral and written communication skills- Independent, self-starter with the desire to learn new skills and participate in continuous improvement projectsEducation:AssociateExperience:1-4 yearsQualifications:- Associate degree, Bachelors degree, or relevant experience- Minimum one year of similar or related experience in document control coordination, processing, or record retention role- Experience in quality assurance, with an understanding of quality system processes, preferred- Experience with ERP and electronic quality management system software such as SAP and EtQ software, preferred- High attention to detail Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      This position can be REMOTE!Spherion is recruiting a Quality Systems Project Associate! In this position, you will be an integral member of the team dedicated to assisting our client in maintaining compliance with key quality system processes.Responsibilities:- Support key day-to-day tasks within the supplier quality team, including supplier change notifications, supplier approvals, and direct material approvals- Perform project assignments to support the supplier quality organization- Modify and create procedures, forms, and records necessary for the quality system- Complete actions assigned from audits, deviations, changes, nonconformances, etc.- Assist in the creation of metrics applicable to review processes and report results and suggestions to management or other stakeholders- Represent the Quality System team in projects, as assigned- Work with QS and/or other process or business leaders on urgent/critical activities or corrective actions needed for the businessWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organizational skills- Advanced PC skills to include proficiency in Word, Excel, SharePoint, Outlook, and PowerPoint- Good oral and written communication skills- Independent, self-starter with the desire to learn new skills and participate in continuous improvement projectsEducation:AssociateExperience:1-4 yearsQualifications:- Associate degree, Bachelors degree, or relevant experience- Minimum one year of similar or related experience in document control coordination, processing, or record retention role- Experience in quality assurance, with an understanding of quality system processes, preferred- Experience with ERP and electronic quality management system software such as SAP and EtQ software, preferred- High attention to detail Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $18.00 per hour
      • 11:00 PM - 7:30 AM
      Long-term, stable, contract roles!Benefits!Bonus Opportunities!3rd shift: 11:00 pm-7:30 am Sunday-ThursdayWe are currently recruiting a 3rd shift Machine Operator for our client located on the east side of Madison. If you have a great attitude, and some mechanical aptitude, please apply today!Team members at BPAD are trained to use state-of-the-art printing and mailing equipment as well as the programs and systems that are necessary to run that equipment. We work hand in hand with our State partners to ensure that our jobs are completed on time and accurately. We enjoy the satisfaction of knowing that we make a difference to the citizens of Wisconsin, and we accomplish great things for the State. On any given day, our team members might be printing and/or mailing a last-minute job for the Governor, or a standard job for the Department of Transportation. Our print and mail jobs are varied in volume and type, and that just adds to the uniqueness of our work. All of this makes working on assignment at BPAD dynamic and fun.BPAD is a great place to work! Operators on assignment at BPAD enjoy the following:- Paid time off- Paid Holidays- Opportunities to work overtime- Paid breaks- Long term assignment (Spherion has held this contract for over 20 years)- Productivity bonus program- Clean, comfortable, climate-controlled work environment- Cross Training Opportunities- Great Growth Opportunities. In fact, the entire State Leadership Team at BPAD began their careers as Operators with Spherion!Responsibilities:- Operating computerized mail insert equipment and completing detailed tracking paperwork- Working quickly to ensure delivery deadlines are met- Maintaining own work station and assisting where neededWorking hours: 11:00 PM - 7:30 AMSkills:- Good math skills, good MS Windows knowledge, and a high mechanical aptitude.- Candidates must be able to handle high volume print jobsEducation:High SchoolExperience:1-4 yearsQualifications:- High school Diploma or GED required- Previous experience in production- Previous experience in Print/insert operation preferred- Candidates must also be reliable and looking for a long-term career role. This is an excellent opportunity with great pay and top incentives Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Long-term, stable, contract roles!Benefits!Bonus Opportunities!3rd shift: 11:00 pm-7:30 am Sunday-ThursdayWe are currently recruiting a 3rd shift Machine Operator for our client located on the east side of Madison. If you have a great attitude, and some mechanical aptitude, please apply today!Team members at BPAD are trained to use state-of-the-art printing and mailing equipment as well as the programs and systems that are necessary to run that equipment. We work hand in hand with our State partners to ensure that our jobs are completed on time and accurately. We enjoy the satisfaction of knowing that we make a difference to the citizens of Wisconsin, and we accomplish great things for the State. On any given day, our team members might be printing and/or mailing a last-minute job for the Governor, or a standard job for the Department of Transportation. Our print and mail jobs are varied in volume and type, and that just adds to the uniqueness of our work. All of this makes working on assignment at BPAD dynamic and fun.BPAD is a great place to work! Operators on assignment at BPAD enjoy the following:- Paid time off- Paid Holidays- Opportunities to work overtime- Paid breaks- Long term assignment (Spherion has held this contract for over 20 years)- Productivity bonus program- Clean, comfortable, climate-controlled work environment- Cross Training Opportunities- Great Growth Opportunities. In fact, the entire State Leadership Team at BPAD began their careers as Operators with Spherion!Responsibilities:- Operating computerized mail insert equipment and completing detailed tracking paperwork- Working quickly to ensure delivery deadlines are met- Maintaining own work station and assisting where neededWorking hours: 11:00 PM - 7:30 AMSkills:- Good math skills, good MS Windows knowledge, and a high mechanical aptitude.- Candidates must be able to handle high volume print jobsEducation:High SchoolExperience:1-4 yearsQualifications:- High school Diploma or GED required- Previous experience in production- Previous experience in Print/insert operation preferred- Candidates must also be reliable and looking for a long-term career role. This is an excellent opportunity with great pay and top incentives Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $15.15 per hour
      • 8:00 AM - 5:00 PM
      Temporary assignment estimated to last 6 months to 1 year!Spherion is recruiting an Office Assistant for our State of Wisconsin client! Under the supervision of the BITS Section Chief, this position analyzes, defines, creates, tests, maintains, and enhances several BITS management/information systems as well as performs other administrative and support duties.If you are detail-oriented and highly organized, this is the position for you!Responsibilities:- Facilitate IT Contractor requisition and FTE recruitment- Serve as the technical expert for the contractor programs for all agency inquiries by facilitating Request for Service (RFS) inquiries, recruitment coordination, Purchase Order (PO) requisitions, and necessary invoicing processes- Train personnel from other divisions and bureaus in the use of application operations and features- Perform agency-wide assignments on client contractor projects- Create, update and manage detailed inventories of information system vendors, supplies, and resource material- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to train others on technical components of Contractor applications- Ability to work in a collaborative team environment as well as the ability to learn/acquire information independentlyEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED- Knowledge of Wisconsin State Contracts for procurement of contractors or other comparable processes- Knowledge of Purchase Requisition Systems- Knowledge of staffing and compensation functions- Knowledge of information systems concepts, principles, practices, and techniques- Knowledge of computer hardware and software including experience with Microsoft Excel, Word, and Outlook Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Temporary assignment estimated to last 6 months to 1 year!Spherion is recruiting an Office Assistant for our State of Wisconsin client! Under the supervision of the BITS Section Chief, this position analyzes, defines, creates, tests, maintains, and enhances several BITS management/information systems as well as performs other administrative and support duties.If you are detail-oriented and highly organized, this is the position for you!Responsibilities:- Facilitate IT Contractor requisition and FTE recruitment- Serve as the technical expert for the contractor programs for all agency inquiries by facilitating Request for Service (RFS) inquiries, recruitment coordination, Purchase Order (PO) requisitions, and necessary invoicing processes- Train personnel from other divisions and bureaus in the use of application operations and features- Perform agency-wide assignments on client contractor projects- Create, update and manage detailed inventories of information system vendors, supplies, and resource material- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to train others on technical components of Contractor applications- Ability to work in a collaborative team environment as well as the ability to learn/acquire information independentlyEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED- Knowledge of Wisconsin State Contracts for procurement of contractors or other comparable processes- Knowledge of Purchase Requisition Systems- Knowledge of staffing and compensation functions- Knowledge of information systems concepts, principles, practices, and techniques- Knowledge of computer hardware and software including experience with Microsoft Excel, Word, and Outlook Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $45.00 - $49.00 per hour
      • 8:00 AM - 4:30 PM
      Excellent Remote Opportunity for Job Seekers Local to Wisconsin!Spherion is recruiting a Lead Communications Coordinator! Under the general supervision of the Communications Director, this position will work within the State of Wisconsin Department of Medicaid Services (DMS) for the COVID-19 Unwinding project.Special rules were put into place during the federally declared COVID-19 emergency to prevent people who receive BadgerCare Plus and Medicaid benefits from losing benefits critical to their health. In anticipation of the federal declaration ending in 2022, DMS is preparing to unwind the special rules and resume the normal processes that were in place before COVID-19.Responsibilities:- Managing a complex, multi-faceted communications effort focusing on the accomplishment of component campaigns from inception to completion/publication- Maintaining awareness of all ongoing and upcoming communications work as it relates to efforts to unwind the temporary Medicaid policies that have been in place during the COVID-19 pandemic- Presenting summary information regarding communications plans and schedules in various formats to inform leadership awareness of the status of various efforts: could include a master comms calendar, a compendium of all campaign plans, etc.- Ensuring that communications staff focused on unwinding are clearly tasked and have resources/training/knowledge necessary to complete deliverables in a timely fashion- Serving as the main point of contact for the Communications Director, Communications Manager, and members of the DMS Administrators Office (AO) regarding the communications for the unwinding efforts- Serving as the lead communications representative on high-profile unwinding workgroups to monitor and evaluate the communications needs and provide expertise /support in the development of desired communications- Identifying any issues regarding contradictory information, any scheduling conflicts among various comms initiatives, and any other risks to reaching communications goals- Escalating concerns to leadership when needed- Coordinating across the Division to help ensure the accuracy and quality of all communications- Working in collaboration with the Communications Director, Communications Section Manager, other members of the DMS Communications Team, and contractors from other vendors, to ensure the Divisions communications adhere to Department styles and standards and support the Departments overall communications goals and objectivesWorking hours: 8:00 AM - 4:30 PMSkills:- Ability to use discretion in dealing with confidential communications situations and information- Knowledge of basic grammar, AP style, and spelling, as well as the attention to detail to be able to effectively proofread using that knowledge- Knowledge of effective public relations techniques- Knowledge of Medicaid and/or FoodShare (SNAP) programs and policies- Ability to produce department/division communication for media and public use, including social media- Ability to tailor messages for multiple stakeholder groups, including low literacy/numeracy, and limited English proficiency groupsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree required- Strong leadership and people skills- Strong organizational skills and attention to detail- Excellent written and oral communication skills- Skill in developing and managing web content using Drupal- Experience with GovDelivery- Experience with managing document review software- Knowledge of communications project planning and concepts including an understanding of the principles and practices of developing timely written communications (memos, reports, brochures, newsletters, e-mail notices, web pages, video presentations, PowerPoint presentations, etc.) that effectively communicate program, policy, and other information to internal and external audiences-Knowledge of communications challenges, as well as techniques and design principles that emphasize accessibility and ease Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Excellent Remote Opportunity for Job Seekers Local to Wisconsin!Spherion is recruiting a Lead Communications Coordinator! Under the general supervision of the Communications Director, this position will work within the State of Wisconsin Department of Medicaid Services (DMS) for the COVID-19 Unwinding project.Special rules were put into place during the federally declared COVID-19 emergency to prevent people who receive BadgerCare Plus and Medicaid benefits from losing benefits critical to their health. In anticipation of the federal declaration ending in 2022, DMS is preparing to unwind the special rules and resume the normal processes that were in place before COVID-19.Responsibilities:- Managing a complex, multi-faceted communications effort focusing on the accomplishment of component campaigns from inception to completion/publication- Maintaining awareness of all ongoing and upcoming communications work as it relates to efforts to unwind the temporary Medicaid policies that have been in place during the COVID-19 pandemic- Presenting summary information regarding communications plans and schedules in various formats to inform leadership awareness of the status of various efforts: could include a master comms calendar, a compendium of all campaign plans, etc.- Ensuring that communications staff focused on unwinding are clearly tasked and have resources/training/knowledge necessary to complete deliverables in a timely fashion- Serving as the main point of contact for the Communications Director, Communications Manager, and members of the DMS Administrators Office (AO) regarding the communications for the unwinding efforts- Serving as the lead communications representative on high-profile unwinding workgroups to monitor and evaluate the communications needs and provide expertise /support in the development of desired communications- Identifying any issues regarding contradictory information, any scheduling conflicts among various comms initiatives, and any other risks to reaching communications goals- Escalating concerns to leadership when needed- Coordinating across the Division to help ensure the accuracy and quality of all communications- Working in collaboration with the Communications Director, Communications Section Manager, other members of the DMS Communications Team, and contractors from other vendors, to ensure the Divisions communications adhere to Department styles and standards and support the Departments overall communications goals and objectivesWorking hours: 8:00 AM - 4:30 PMSkills:- Ability to use discretion in dealing with confidential communications situations and information- Knowledge of basic grammar, AP style, and spelling, as well as the attention to detail to be able to effectively proofread using that knowledge- Knowledge of effective public relations techniques- Knowledge of Medicaid and/or FoodShare (SNAP) programs and policies- Ability to produce department/division communication for media and public use, including social media- Ability to tailor messages for multiple stakeholder groups, including low literacy/numeracy, and limited English proficiency groupsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree required- Strong leadership and people skills- Strong organizational skills and attention to detail- Excellent written and oral communication skills- Skill in developing and managing web content using Drupal- Experience with GovDelivery- Experience with managing document review software- Knowledge of communications project planning and concepts including an understanding of the principles and practices of developing timely written communications (memos, reports, brochures, newsletters, e-mail notices, web pages, video presentations, PowerPoint presentations, etc.) that effectively communicate program, policy, and other information to internal and external audiences-Knowledge of communications challenges, as well as techniques and design principles that emphasize accessibility and ease Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $20.00 per hour
      • Various Shifts Available
      Spherion, in partnership with American Family Insurance, is currently recruiting for a temporary Community Event Coordinator. This position would require you to work 100% on-site working with the Institute for Corporate and Social Impact, facilitating and curating daily guest experiences.The schedule is for 5 - 20 hours a week.The availability needed for this role is M-Sat 8am - 7pm CST. The part-time shifts will be within this availability.MUST BE 100% VACCINATED to work on the American Family Campus.Working in the American Family environment means also helping to represent their brand. They believe in protecting dreams. They believe everyone's dream is worth protecting. Who wouldn't want to be a part of that!Responsibilities:Maintain clean and sanitary event spaces in Community Kitchen and event spaces, which will include maintenance of coffee/tea station, refrigerator and other areas.Develop and maintain working relationships with appropriate staff.Monitor and communicate successes or concerns to the Community Manager on a consistent basis.Create positive welcoming climate and greet participants and guests to Institute event spaces.Perform Institute space tours on occasional basis.Assist event guests with AV needs.Maintain space signage and chalkboards.Rearrange event space furniture set ups as needed.Occasionally assist with miscellaneous Institute projects.Working hours: Various Shifts AvailableSkills:Applicant must have interest, background and skill in working with the public and interacting with groups for positive customer service.Education:High SchoolExperience:1-4 yearsQualifications:High school graduate, dependable, interest in working with public and positive attitude.Interest in the work of the Institute and ability to convey that to the public and guests using the space.Ability to attend mandatory trainings, meetings and scheduled work shifts. If you have a flexible schedule and would like to be involved with events that partner with local Madison organizations, this could be the role for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with American Family Insurance, is currently recruiting for a temporary Community Event Coordinator. This position would require you to work 100% on-site working with the Institute for Corporate and Social Impact, facilitating and curating daily guest experiences.The schedule is for 5 - 20 hours a week.The availability needed for this role is M-Sat 8am - 7pm CST. The part-time shifts will be within this availability.MUST BE 100% VACCINATED to work on the American Family Campus.Working in the American Family environment means also helping to represent their brand. They believe in protecting dreams. They believe everyone's dream is worth protecting. Who wouldn't want to be a part of that!Responsibilities:Maintain clean and sanitary event spaces in Community Kitchen and event spaces, which will include maintenance of coffee/tea station, refrigerator and other areas.Develop and maintain working relationships with appropriate staff.Monitor and communicate successes or concerns to the Community Manager on a consistent basis.Create positive welcoming climate and greet participants and guests to Institute event spaces.Perform Institute space tours on occasional basis.Assist event guests with AV needs.Maintain space signage and chalkboards.Rearrange event space furniture set ups as needed.Occasionally assist with miscellaneous Institute projects.Working hours: Various Shifts AvailableSkills:Applicant must have interest, background and skill in working with the public and interacting with groups for positive customer service.Education:High SchoolExperience:1-4 yearsQualifications:High school graduate, dependable, interest in working with public and positive attitude.Interest in the work of the Institute and ability to convey that to the public and guests using the space.Ability to attend mandatory trainings, meetings and scheduled work shifts. If you have a flexible schedule and would like to be involved with events that partner with local Madison organizations, this could be the role for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $25.00 - $30.00 per hour
      • 8:00 AM - 4:30 PM
      Fully RemoteMust Reside in WI!Spherion is recruiting a Grant Manager for the Department of Health Services (DHS), Bureau of Aging and Disability Resources (BADR) Office on Aging.The incumbent will act as grant manager for the SHIP Public Health Workforce grant, funded to DHS by the Administration for Community Living, and will assist with administrative duties related to grant management. You will also act as the volunteer program coordinator for the SHIP volunteer program and statewide volunteer needs across a variety of programs, in collaboration with state staff, network partners, and community stakeholders. Duties will include developing resources for recruiting,training, and managing volunteers for statewide Medicare helplines and county and tribal programs that serve people with disabilities and older adults.The Bureau of Aging and Disability Resources aims to recruit volunteers who are representative of Wisconsin's diverse communities, including multilingualvolunteers. The purpose of the SHIP grant is to empower, educate, and assist Medicare beneficiaries, those approaching Medicare eligibility, and their caregivers to make informed health insurance decisions that optimize access to care and benefits through free and unbiased outreach, counseling, and education. Sixty percent of this position will be dedicated to the volunteer program coordination and grantmanagement for SHIP and the remainder will be dedicated to other program areas with BADR. The grant period will run from April 1, 2022, to September 30, 2024.Responsibilities:- Develop resources for partner agencies to recruit, train, and manage volunteers- Manage administrative grant activities- Provide consultation to partner agencies- Utilize data to inform volunteer program developmentWorking hours: 8:00 AM - 4:30 PMSkills:- Excellent interpersonal and communication skills- Considerable writing skills for the preparation of training materials and technical assistance- Considerable skills with Microsoft Office, including Word and Excel- Familiarity with social media platformsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors Degree- Experience with the State Health Insurance Assistance Program (SHIP) and Medicare Improvements for Patients and Providers Act (MIPPA) grants- Experience working with volunteers and the development of marketing and training and volunteer recruitment materials- Considerable experience with designing and/or leading training- Extensive knowledge of Medicare and related programs- Extensive knowledge of health equity frameworks and strategies to promote health equity- Extensive knowledge of the federal administrative regulations, directives, policies, and guidelines that govern aging and disability programs and the administration of federal funds- Extensive knowledge in project management, data collection, and reporting- Knowledge of the Wisconsin human service delivery system for older adults and adults with disabilities, including Aging and Disability Resources Center, county, and tribal aging units, Independent Living Centers, and the roles and relationships among state agencies, county government agencies, law enforcement, the judicial system, and community service providers- Considerable knowledge and skill in grant management procedures and techniques Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Fully RemoteMust Reside in WI!Spherion is recruiting a Grant Manager for the Department of Health Services (DHS), Bureau of Aging and Disability Resources (BADR) Office on Aging.The incumbent will act as grant manager for the SHIP Public Health Workforce grant, funded to DHS by the Administration for Community Living, and will assist with administrative duties related to grant management. You will also act as the volunteer program coordinator for the SHIP volunteer program and statewide volunteer needs across a variety of programs, in collaboration with state staff, network partners, and community stakeholders. Duties will include developing resources for recruiting,training, and managing volunteers for statewide Medicare helplines and county and tribal programs that serve people with disabilities and older adults.The Bureau of Aging and Disability Resources aims to recruit volunteers who are representative of Wisconsin's diverse communities, including multilingualvolunteers. The purpose of the SHIP grant is to empower, educate, and assist Medicare beneficiaries, those approaching Medicare eligibility, and their caregivers to make informed health insurance decisions that optimize access to care and benefits through free and unbiased outreach, counseling, and education. Sixty percent of this position will be dedicated to the volunteer program coordination and grantmanagement for SHIP and the remainder will be dedicated to other program areas with BADR. The grant period will run from April 1, 2022, to September 30, 2024.Responsibilities:- Develop resources for partner agencies to recruit, train, and manage volunteers- Manage administrative grant activities- Provide consultation to partner agencies- Utilize data to inform volunteer program developmentWorking hours: 8:00 AM - 4:30 PMSkills:- Excellent interpersonal and communication skills- Considerable writing skills for the preparation of training materials and technical assistance- Considerable skills with Microsoft Office, including Word and Excel- Familiarity with social media platformsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors Degree- Experience with the State Health Insurance Assistance Program (SHIP) and Medicare Improvements for Patients and Providers Act (MIPPA) grants- Experience working with volunteers and the development of marketing and training and volunteer recruitment materials- Considerable experience with designing and/or leading training- Extensive knowledge of Medicare and related programs- Extensive knowledge of health equity frameworks and strategies to promote health equity- Extensive knowledge of the federal administrative regulations, directives, policies, and guidelines that govern aging and disability programs and the administration of federal funds- Extensive knowledge in project management, data collection, and reporting- Knowledge of the Wisconsin human service delivery system for older adults and adults with disabilities, including Aging and Disability Resources Center, county, and tribal aging units, Independent Living Centers, and the roles and relationships among state agencies, county government agencies, law enforcement, the judicial system, and community service providers- Considerable knowledge and skill in grant management procedures and techniques Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $35.00 - $50.00 per hour
      • 8:00 AM - 5:00 PM
      Excellent work from Home Opportunity for a Wisconsin Resident!Spherion is recruiting an Accountant to join the team of our State of Wisconsin client. This position will be responsible for performing both tax compliance and advanced accounting functions for the Wisconsin Retirement System (WRS) as well as other employee benefit plans administered by our client. If you are analytical and eager to learn about complex benefit programs, please apply today!Responsibilities:Tax- Review and analyze annual tax forms and publication updates issued by the IRS and Wisconsin Department of Revenue- Creating, monitoring and/or analyzing IT service requests- Generate queries- Define and document business requirements and assist in the development of system changes- Proper reporting and paying of quarterly and annual tax reports to the taxing authorities on behalf of the Wisconsin Retirement System- Implementation of IRC tax compliance and developing correspondence to the IRS about data discrepancies between our client and the IRSAccounting- Independently perform complex financial calculations, reconciliations, and financial analysis- Assist with the development and preparation of stand-alone departmental financial statements in accordance with GAAP- Assist with the compilation of the Annual Comprehensive Financial Report issued by the Department- Active involvement in the analysis, development, and implementation of procedures to ensure the most efficient, effective, and economical implementation of work plans and/or proceduresWorking hours: 8:00 AM - 5:00 PMSkills:- Strong critical thinking, analytical, and data gathering skills- Strong communications skills including the ability to communicate fiscal issues effectively- Advanced problem-solving skillsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree or higher in Accounting required- At least two years of equivalent work-related experience (accounting, tax, or auditing field)- Ability to research, analyze and determine responses to complex questions and problems- Ability to interpret and analyze financial data, prepare financial statements, reports, or other financial documents- Ability to reconcile accounts on a periodic basis to other accounting systems- Ability to develop financial policies and procedures- Knowledge of the principles of internal control- Knowledge of Generally Accepted Accounting Principles (GAAP) applicable to state and local governments and principles applicable to trust funds- Knowledge of PC-based spreadsheet and database applications and word processing software- Knowledge of organizational, priority setting, and time management methods and techniques- Knowledge of accounting or ERP systems, preferably PeopleSoft Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Excellent work from Home Opportunity for a Wisconsin Resident!Spherion is recruiting an Accountant to join the team of our State of Wisconsin client. This position will be responsible for performing both tax compliance and advanced accounting functions for the Wisconsin Retirement System (WRS) as well as other employee benefit plans administered by our client. If you are analytical and eager to learn about complex benefit programs, please apply today!Responsibilities:Tax- Review and analyze annual tax forms and publication updates issued by the IRS and Wisconsin Department of Revenue- Creating, monitoring and/or analyzing IT service requests- Generate queries- Define and document business requirements and assist in the development of system changes- Proper reporting and paying of quarterly and annual tax reports to the taxing authorities on behalf of the Wisconsin Retirement System- Implementation of IRC tax compliance and developing correspondence to the IRS about data discrepancies between our client and the IRSAccounting- Independently perform complex financial calculations, reconciliations, and financial analysis- Assist with the development and preparation of stand-alone departmental financial statements in accordance with GAAP- Assist with the compilation of the Annual Comprehensive Financial Report issued by the Department- Active involvement in the analysis, development, and implementation of procedures to ensure the most efficient, effective, and economical implementation of work plans and/or proceduresWorking hours: 8:00 AM - 5:00 PMSkills:- Strong critical thinking, analytical, and data gathering skills- Strong communications skills including the ability to communicate fiscal issues effectively- Advanced problem-solving skillsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree or higher in Accounting required- At least two years of equivalent work-related experience (accounting, tax, or auditing field)- Ability to research, analyze and determine responses to complex questions and problems- Ability to interpret and analyze financial data, prepare financial statements, reports, or other financial documents- Ability to reconcile accounts on a periodic basis to other accounting systems- Ability to develop financial policies and procedures- Knowledge of the principles of internal control- Knowledge of Generally Accepted Accounting Principles (GAAP) applicable to state and local governments and principles applicable to trust funds- Knowledge of PC-based spreadsheet and database applications and word processing software- Knowledge of organizational, priority setting, and time management methods and techniques- Knowledge of accounting or ERP systems, preferably PeopleSoft Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Middleton, Wisconsin
      • Temporary
      • $19.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is actively recruiting a Project Coordinator to join the 1st shift team of our technology client in Middleton, WI! As a Project Coordinator, you will assist with keeping track of status service requests, internal and external correspondence, as well as administrative support activities. If you have excellent technical support skills and enjoy working in a team-oriented environment, this is the position for you!This contract is confirmed through 6/30/22 with likely extension/permanent hire.Responsibilities:- Inbound calls from the client service queue for field reporting status or requesting direction- Outbound calling to field technical staff or partners to gather status or provide direction when the scope of issue has created a scenario that requires immediate and repeated contact- Ensure that the field technical staff or partners time spent on-site is utilized in the most efficient fashion possible- Document the status of progress and provide direction as needed to technical staff or partners in the field performing work on service requests- Ensure all necessary onsite arrangements or customer provided and/or shipped equipment have been made prior to the scheduling of technicians- Enter updates in customer databases per established client best practices and (or) customer requirements- Closeout completed service requests in client internal and/or customer database- Outbound calling to dispatched technicians to gather status on service requests in which the ETA or anticipated completion time requirement has been exceeded- Inbound call reception and issue-based call sorting for field technicians use on-site at customer locations for service requestsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent communication skills, both written and verbal including the ability to write reports, business correspondence, and to communicate effectively at all levels of the organization- Proven ability to effectively work in a team-oriented, non-confrontational environment, with customers and all other departmentsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED required- Strong technical support skills required- Basic computer proficiency- Experience directly scheduling or fulfilling a service-related field technician role that involved interaction with customer employees on location Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is actively recruiting a Project Coordinator to join the 1st shift team of our technology client in Middleton, WI! As a Project Coordinator, you will assist with keeping track of status service requests, internal and external correspondence, as well as administrative support activities. If you have excellent technical support skills and enjoy working in a team-oriented environment, this is the position for you!This contract is confirmed through 6/30/22 with likely extension/permanent hire.Responsibilities:- Inbound calls from the client service queue for field reporting status or requesting direction- Outbound calling to field technical staff or partners to gather status or provide direction when the scope of issue has created a scenario that requires immediate and repeated contact- Ensure that the field technical staff or partners time spent on-site is utilized in the most efficient fashion possible- Document the status of progress and provide direction as needed to technical staff or partners in the field performing work on service requests- Ensure all necessary onsite arrangements or customer provided and/or shipped equipment have been made prior to the scheduling of technicians- Enter updates in customer databases per established client best practices and (or) customer requirements- Closeout completed service requests in client internal and/or customer database- Outbound calling to dispatched technicians to gather status on service requests in which the ETA or anticipated completion time requirement has been exceeded- Inbound call reception and issue-based call sorting for field technicians use on-site at customer locations for service requestsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent communication skills, both written and verbal including the ability to write reports, business correspondence, and to communicate effectively at all levels of the organization- Proven ability to effectively work in a team-oriented, non-confrontational environment, with customers and all other departmentsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED required- Strong technical support skills required- Basic computer proficiency- Experience directly scheduling or fulfilling a service-related field technician role that involved interaction with customer employees on location Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $15.15 per hour
      • 7:45 AM - 4:30 PM
      Fully Remote!1 Opening: 6/20/22 to 9/30/22!2 Openings: 6/20/22 to 12/09/22!Spherion is recruiting Program Assistants to join our clients team! In this role, you will provide process and end-user support for the Human Resource System (HRS), the Shared Financial System (SFS), and related operations with a focus on payroll, business services, benefits, or human resources.Responsibilities:- Manage multiple processing activities including entering exception transactions, running processes, performing auditing and validations, and troubleshooting issues- Analyze and perform complex updates and corrections within HRS, SFS, and related systems- Participate in the development of testing, training, and reporting requirements- Create, organize, review and update training materials and business process documentation- Understand processes related to the positions specified area of expertise- Manage records associated with tasks and adhere to appropriate records retention policies- Analyze and resolve incoming customer service tickets in accordance with Service Operations timelines and standards- Courteously interact with and assist customers in order to troubleshoot problems and obtain information from the end-user- Research, evaluate, and provide feedback on problematic issues, trends, and patterns and make recommendations for system improvements and/or additional training/communication opportunities- Represent the organization as a positive and professional team member promoting respect and civility in the workplaceWorking hours: 7:45 AM - 4:30 PMSkills:- Excellent customer services skills- Strong written and oral communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:- High school diploma or GED required- Well developed office skills- HR system and/or payroll experience desired- Excellent computer skills including Microsoft Excel and Word experience, required- Willingness to learn new systems Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Fully Remote!1 Opening: 6/20/22 to 9/30/22!2 Openings: 6/20/22 to 12/09/22!Spherion is recruiting Program Assistants to join our clients team! In this role, you will provide process and end-user support for the Human Resource System (HRS), the Shared Financial System (SFS), and related operations with a focus on payroll, business services, benefits, or human resources.Responsibilities:- Manage multiple processing activities including entering exception transactions, running processes, performing auditing and validations, and troubleshooting issues- Analyze and perform complex updates and corrections within HRS, SFS, and related systems- Participate in the development of testing, training, and reporting requirements- Create, organize, review and update training materials and business process documentation- Understand processes related to the positions specified area of expertise- Manage records associated with tasks and adhere to appropriate records retention policies- Analyze and resolve incoming customer service tickets in accordance with Service Operations timelines and standards- Courteously interact with and assist customers in order to troubleshoot problems and obtain information from the end-user- Research, evaluate, and provide feedback on problematic issues, trends, and patterns and make recommendations for system improvements and/or additional training/communication opportunities- Represent the organization as a positive and professional team member promoting respect and civility in the workplaceWorking hours: 7:45 AM - 4:30 PMSkills:- Excellent customer services skills- Strong written and oral communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:- High school diploma or GED required- Well developed office skills- HR system and/or payroll experience desired- Excellent computer skills including Microsoft Excel and Word experience, required- Willingness to learn new systems Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $40.00 - $50.00 per hour
      • 8:00 AM - 4:30 PM
      Spherion is recruiting a Senior Contract Administrator for our State of Wisconsin client! This position operates under the general supervision of the Section Chief of the Systems Infrastructure Accountability Section in the Bureau of Fiscal Accountability and Management (BFAM) Division of Medicaid Services (DMS).Responsibilities:The incumbent will have broad oversight, decision making, and major contract administration responsibilities for the procurement, implementation, evaluation, enhancement, and establishment of standards and will assure efficient and effective administration of the Enrollment & Eligibility System (E&E) contract with enterprise-wide, program-wide, and division-wide implications. This position has responsibility and decision-making authority to conduct procurements for E&E systems and services, including researching, developing, coordinating, and executing specifications to be included in Requests for Proposals (RFP) for systems and services by external vendors.You will conduct reviews and develop contract language, contract reports, proposals, and special analyses. Duties include expenditure analysis, development of budget proposals, budget projections, resource estimates, and Advance Planning Documents (APD) for federal funding. This position participates in Division and Department policy decisions relative to E&E contract issues and leads special inter-divisional projects.The E&E System contract is approximately $137 million annually in federal and state funds. The E&E vendor operates the federally certified, automated, and integrated eligibility system used to administer public assistance programs. The E&E system is managed and maintained by the Department of Health Services (DHS) and the Department of Children and Families (DCF) and is paid for with state and federal funds. DHS has all ownership rights in software or modifications thereof and associated documentation designed, developed, or installed with Federal financial participation. Programs supported include:- Medicaid, BadgerCare Plus and SeniorCare- FoodShare- Wisconsin Works/W-2- The Child Care /Wisconsin Shares- Caretaker Supplement (CTS)Working hours: 8:00 AM - 4:30 PMSkills:- Proficient computer skills; experience with Microsoft Office Suite, particularly Word, Excel, and PowerPoint. Proficiency in Skype, Zoom, GoToMeeting, and other live meeting programs is preferred- Excellent written and verbal communication skills- Excellent interpersonal skills including the ability to deliver constructive feedback in a professional manner- Excellent organizational and time management skills- Excellent problem-solving skills- Strong collaboration and teamwork skills skills- Ability to make complex independent judgments and decisions within the scope of responsibility- Ability to multi-task and effectively manage prioritiesEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree in Business or related field- 2-3 years of contract administration-related experience- Experience or education in interpreting contract language and evaluation of contractor performance- Demonstrated ability to successfully plan and execute projects Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting a Senior Contract Administrator for our State of Wisconsin client! This position operates under the general supervision of the Section Chief of the Systems Infrastructure Accountability Section in the Bureau of Fiscal Accountability and Management (BFAM) Division of Medicaid Services (DMS).Responsibilities:The incumbent will have broad oversight, decision making, and major contract administration responsibilities for the procurement, implementation, evaluation, enhancement, and establishment of standards and will assure efficient and effective administration of the Enrollment & Eligibility System (E&E) contract with enterprise-wide, program-wide, and division-wide implications. This position has responsibility and decision-making authority to conduct procurements for E&E systems and services, including researching, developing, coordinating, and executing specifications to be included in Requests for Proposals (RFP) for systems and services by external vendors.You will conduct reviews and develop contract language, contract reports, proposals, and special analyses. Duties include expenditure analysis, development of budget proposals, budget projections, resource estimates, and Advance Planning Documents (APD) for federal funding. This position participates in Division and Department policy decisions relative to E&E contract issues and leads special inter-divisional projects.The E&E System contract is approximately $137 million annually in federal and state funds. The E&E vendor operates the federally certified, automated, and integrated eligibility system used to administer public assistance programs. The E&E system is managed and maintained by the Department of Health Services (DHS) and the Department of Children and Families (DCF) and is paid for with state and federal funds. DHS has all ownership rights in software or modifications thereof and associated documentation designed, developed, or installed with Federal financial participation. Programs supported include:- Medicaid, BadgerCare Plus and SeniorCare- FoodShare- Wisconsin Works/W-2- The Child Care /Wisconsin Shares- Caretaker Supplement (CTS)Working hours: 8:00 AM - 4:30 PMSkills:- Proficient computer skills; experience with Microsoft Office Suite, particularly Word, Excel, and PowerPoint. Proficiency in Skype, Zoom, GoToMeeting, and other live meeting programs is preferred- Excellent written and verbal communication skills- Excellent interpersonal skills including the ability to deliver constructive feedback in a professional manner- Excellent organizational and time management skills- Excellent problem-solving skills- Strong collaboration and teamwork skills skills- Ability to make complex independent judgments and decisions within the scope of responsibility- Ability to multi-task and effectively manage prioritiesEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree in Business or related field- 2-3 years of contract administration-related experience- Experience or education in interpreting contract language and evaluation of contractor performance- Demonstrated ability to successfully plan and execute projects Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $18.50 - $19.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is currently recruiting for our network technologies company located in Middleton, WI. This company was founded in 1993 with core values that have never changed, "we deliver what we promise, pursuing quality results with the utmost integrity." As a leading edge technology services company, they provide communications and infrastructure solutions for top companies nationwide.Responsibilities:In-bound calls from the NET Service queue for field reporting status or requesting directionOut-bound calling to field technical staff or partners to gather status or provide direction when the scope of issue has created a scenario that requires immediate and repeated contactEnsure that the field technical staff or partners time spent onsite is utilized in the most efficient fashion possibleDocument the status on progress and provide direction as needed to technical staff or partners in the field performing work on service requestsEnsure all necessary onsite arrangements or customer provided and/or shipped equipment have been made prior to scheduling of techniciansEntering updates in customer databases per established NET best practices and (or) customer requirements.Closing out completed service requests in NET internal and/or customer databaseOut-bound calling to dispatched technicians to gather status on service requests in which the ETA or anticipated completion time requirement has been exceeded.Inbound call reception and issue based call sorting for field technicians use onsite at customer locations for service requests.All other tasks as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Experience directly scheduling or fulfilling a service related field technician role that involved interaction with customer employees on location.Proven ability to effectively work in a team oriented, non-confrontational environment, with customers and all other departmentsExcellent communication skills, both written and verbal; that include the ability to write reports, business correspondence, and to communicate effectively at all levels of the organization.Education:High SchoolExperience:1-4 yearsQualifications:These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.Work is primarily performed in an office environment with minimal exposure to injury. Must be able to lift and move up to 25 pounds.Ongoing daily use of computers and telephone.Walk, sit, stand, bend, climb, and use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk, hear, read, count, and write.Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.Interaction with people, working around people, planning of activities, making judgments in emergency situations, frequent changes in duties and volume of work, intra-organizational communicationLow to moderate noise level consistent with an office environment. If you have a passion for customer service and providing direction, then this could be a role for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is currently recruiting for our network technologies company located in Middleton, WI. This company was founded in 1993 with core values that have never changed, "we deliver what we promise, pursuing quality results with the utmost integrity." As a leading edge technology services company, they provide communications and infrastructure solutions for top companies nationwide.Responsibilities:In-bound calls from the NET Service queue for field reporting status or requesting directionOut-bound calling to field technical staff or partners to gather status or provide direction when the scope of issue has created a scenario that requires immediate and repeated contactEnsure that the field technical staff or partners time spent onsite is utilized in the most efficient fashion possibleDocument the status on progress and provide direction as needed to technical staff or partners in the field performing work on service requestsEnsure all necessary onsite arrangements or customer provided and/or shipped equipment have been made prior to scheduling of techniciansEntering updates in customer databases per established NET best practices and (or) customer requirements.Closing out completed service requests in NET internal and/or customer databaseOut-bound calling to dispatched technicians to gather status on service requests in which the ETA or anticipated completion time requirement has been exceeded.Inbound call reception and issue based call sorting for field technicians use onsite at customer locations for service requests.All other tasks as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Experience directly scheduling or fulfilling a service related field technician role that involved interaction with customer employees on location.Proven ability to effectively work in a team oriented, non-confrontational environment, with customers and all other departmentsExcellent communication skills, both written and verbal; that include the ability to write reports, business correspondence, and to communicate effectively at all levels of the organization.Education:High SchoolExperience:1-4 yearsQualifications:These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.Work is primarily performed in an office environment with minimal exposure to injury. Must be able to lift and move up to 25 pounds.Ongoing daily use of computers and telephone.Walk, sit, stand, bend, climb, and use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk, hear, read, count, and write.Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.Interaction with people, working around people, planning of activities, making judgments in emergency situations, frequent changes in duties and volume of work, intra-organizational communicationLow to moderate noise level consistent with an office environment. If you have a passion for customer service and providing direction, then this could be a role for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $40.00 - $50.00 per hour
      • 8:00 AM - 4:30 PM
      Spherion is seeking a Project Manager to join our State of Wisconsin client in the Bureau of Fiscal Accountability and Management (BFAM). As a Project Manager, you will play an important role in the overall coordination and management of enhanced federal funding requests for IT systems projects supporting the Division of Medicaid Services (DMS), Medicaid, and FoodShare programs.This position is responsible for managing the portfolio of IT systems projects Advance Planning Documents (APD) for enhanced federal funding. This requires the ability to work with multiple stakeholders across DMS to pull together project and budget information into APD template documents, as well as develop milestones and timelines for completion.You will also provide strong guidance to DMS program areas on federal APD requirements to ensure compliance and maintain open communication with CMS and FNS on the status of ongoing projects and new APD development. Finally, you will work within BFAM and the DHS Bureau of Fiscal Services (BFS) to track project expenditures vs. APD budgets and ensure continuity of funding by developing APD budget updates for federal review and approval if projections exceed the available budget.Responsibilities:- Coordinate the development and maintenance of Advance Planning Documents (APD) for IT systems enhancement projects to ensure DMS maximizes enhanced federal funding- Manage IT systems project APD budgets- Act as a liaison to DMS program areas and the Bureau of Systems Management to ensure their awareness of the APD process and IT systems project eligibility- Provide expert guidance on federal regulations pertaining to APD funding to ensure complianceWorking hours: 8:00 AM - 4:30 PMSkills:- Skill in organizing complex assignments and coordinating and monitoring the work of different teams- Excellent written and verbal communication skills, including the ability to effectively communicate accurate and detailed records as it relates to business processes, division-wide solutions, and the impact of management information systems on the programs- Strong problem-solving skills- Effective leadership skills and techniquesEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors Degree- Certification or training in Project Management methodologies preferred- Experience developing and monitoring project budgets- Experience with reviewing and interpreting state or federal regulations and compliance requirements- Familiarity with IT system projects and the life cycle support of such systems- Extensive knowledge of management concepts and techniques and the ability to navigate and implement complex projects in a large organization- Knowledge of MS Project, PowerPoint, Word, and Excel- Knowledge of research and analysis techniques Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is seeking a Project Manager to join our State of Wisconsin client in the Bureau of Fiscal Accountability and Management (BFAM). As a Project Manager, you will play an important role in the overall coordination and management of enhanced federal funding requests for IT systems projects supporting the Division of Medicaid Services (DMS), Medicaid, and FoodShare programs.This position is responsible for managing the portfolio of IT systems projects Advance Planning Documents (APD) for enhanced federal funding. This requires the ability to work with multiple stakeholders across DMS to pull together project and budget information into APD template documents, as well as develop milestones and timelines for completion.You will also provide strong guidance to DMS program areas on federal APD requirements to ensure compliance and maintain open communication with CMS and FNS on the status of ongoing projects and new APD development. Finally, you will work within BFAM and the DHS Bureau of Fiscal Services (BFS) to track project expenditures vs. APD budgets and ensure continuity of funding by developing APD budget updates for federal review and approval if projections exceed the available budget.Responsibilities:- Coordinate the development and maintenance of Advance Planning Documents (APD) for IT systems enhancement projects to ensure DMS maximizes enhanced federal funding- Manage IT systems project APD budgets- Act as a liaison to DMS program areas and the Bureau of Systems Management to ensure their awareness of the APD process and IT systems project eligibility- Provide expert guidance on federal regulations pertaining to APD funding to ensure complianceWorking hours: 8:00 AM - 4:30 PMSkills:- Skill in organizing complex assignments and coordinating and monitoring the work of different teams- Excellent written and verbal communication skills, including the ability to effectively communicate accurate and detailed records as it relates to business processes, division-wide solutions, and the impact of management information systems on the programs- Strong problem-solving skills- Effective leadership skills and techniquesEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors Degree- Certification or training in Project Management methodologies preferred- Experience developing and monitoring project budgets- Experience with reviewing and interpreting state or federal regulations and compliance requirements- Familiarity with IT system projects and the life cycle support of such systems- Extensive knowledge of management concepts and techniques and the ability to navigate and implement complex projects in a large organization- Knowledge of MS Project, PowerPoint, Word, and Excel- Knowledge of research and analysis techniques Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $20.00 - $22.00 per hour
      • 8:00 AM - 5:00 PM
      Excellent, indefinite, temporary opportunity!Remote/onsite hybrid schedule!Spherion is recruiting a Benefits Specialist to join the team of our State of Wisconsin client! As a Benefits Specialist, you will work directly with retirees, members, and employers to research, answer, and resolve complicated questions and problems relating to the client's benefit and retirement programs. You will use the knowledge you learn through training to thoroughly explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members.Responsibilities:- Analyze records to determine eligibility for benefits- Understand and communicate complex benefit/retirement program information- Monitor and update changes to health insurance benefits, including changing health insurance enrollments or payment sources, assisting employers with benefit adjustments, and adjusting employer's monthly payments as needed- Ensure that State and Local government employees and retirees have the insurance coverages they need when they need them and that retirees' monthly payments are made timely and accurately- Research, interpret, and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client-administered programs- Participate and provide input regarding benefit policy and administrative rulesWorking hours: 8:00 AM - 5:00 PMSkills:- Strong computer skills- Excellent written and oral communication skills required- Excellent attention to detail to ensure deadlines are metEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Previous customer service experience and background in insurance administration are helpful, but not required- Eagerness to learn and deliver exceptional customer service- Good phone presence- Ability to understand and communicate complex information- Ability to maintain a high level of confidentiality- Ability to interact positively with a variety of persons at different levels within and outside the organization Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Excellent, indefinite, temporary opportunity!Remote/onsite hybrid schedule!Spherion is recruiting a Benefits Specialist to join the team of our State of Wisconsin client! As a Benefits Specialist, you will work directly with retirees, members, and employers to research, answer, and resolve complicated questions and problems relating to the client's benefit and retirement programs. You will use the knowledge you learn through training to thoroughly explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members.Responsibilities:- Analyze records to determine eligibility for benefits- Understand and communicate complex benefit/retirement program information- Monitor and update changes to health insurance benefits, including changing health insurance enrollments or payment sources, assisting employers with benefit adjustments, and adjusting employer's monthly payments as needed- Ensure that State and Local government employees and retirees have the insurance coverages they need when they need them and that retirees' monthly payments are made timely and accurately- Research, interpret, and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client-administered programs- Participate and provide input regarding benefit policy and administrative rulesWorking hours: 8:00 AM - 5:00 PMSkills:- Strong computer skills- Excellent written and oral communication skills required- Excellent attention to detail to ensure deadlines are metEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Previous customer service experience and background in insurance administration are helpful, but not required- Eagerness to learn and deliver exceptional customer service- Good phone presence- Ability to understand and communicate complex information- Ability to maintain a high level of confidentiality- Ability to interact positively with a variety of persons at different levels within and outside the organization Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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