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    4 jobs found for Training and development in Florida

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      • Fort Myers, Florida
      • Permanent
      • $50,000 - $52,000 per year
      • 8:00 AM - 5:00 PM
      Spherion has partnered with a fast growing company in the health care space seeking an Instructional Designer to join the Learning & Development team in Fort Myers, FL. They are looking for a new team member who is positive, energetic, well-organized, can multi-task, and think outside of the box. They want someone who supports our top initiative of ensuring an excellent patient experience!The Instructional Designer will support the build out of company University training content and materials by identifying, packaging and deploying content for optimum delivery on behalf of the company's various audience groups. Formal learning and development content is used in a blended approach, involving eLearning, mobile training, virtual training, and classroom training. Informal learning and development includes "just in time" decision support and the ability for Subject Matter Experts to create and deploy content via methods such as social media formats and video.Responsibilities:- Establish and ensure adherence to The company University learning and development standards- Under direction of departmental leadership, create standard templates for content delivery (e.g., training documents, delivery materials)- Create and test structures to deploy content on various platforms/channels (e.g., Learning Management System, Intranet, mobile devices)- Create standard operating procedures regarding the use of various platforms- Create content inventory and adhere to taxonomy for identifying and tagging content within Learning Management System (LMS)- Keep up to date on learning tools, trends, and ideas- Write and edit text to communicate availability of training courses and materials- Create and package training and educational content for platforms and various learning modalities (e.g., classroom, webinar, eLearning, simulations)- Collaborate with Subject Matter Experts (SMEs) to identify content for new initiatives, and to remediate current issues and improve workflows- Translate company's protocols, procedures and policies into simple and well-structured decision support materials, newsletters and formal training formats (e.g., instructor-led, virtual, eLearning, video, simulation) according to adult learning and instructional design best practices- Design quizzes and meaningful course interactions to increase learning and retention- Collaborate with SMEs to maintain and update content to keep current- Assist in aligning all necessary content to support new hire orientation and onboarding- Identify, acquire and maintain external training and educational content- Research and recommend vendors for third party content- Maintain vendor content- Performs other job-related duties as requireWorking hours: 8:00 AM - 5:00 PMSkills:- Proficient knowledge of Microsoft Excel Spreadsheet software; Microsoft Word Processing software, PowerPoint, Access, Outlook and ADP Payroll systems. Knowledge of Computers, Fax, Portals, Uploading, Downloading etc.- Microsoft Word: basic text formatting functions, tables, bullets and numbering, hanging indents, inserting graphics, tracking changes, accepting comments and changes.- Microsoft PowerPoint: basic text formatting, tables, master layouts, text and title placeholders, entering slide notes; ability to use graphic design features to create screen layouts.- Ability to maintain & access files in an organized fashion on local hard drive, network drive and Learning Management System (LMS).Education:BachelorsExperience:1-4 yearsQualifications:Bachelor's degree in training and development, organizational design, organizational development, human resources, psychology, business/technical writing, communications, literature or a related discipline.3 years in the instructional design function.2+years solid experience in delivering training.Experience in basic eLearning authoring tools (e.g., Captivate, Articulate) Please apply with a current resume for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion has partnered with a fast growing company in the health care space seeking an Instructional Designer to join the Learning & Development team in Fort Myers, FL. They are looking for a new team member who is positive, energetic, well-organized, can multi-task, and think outside of the box. They want someone who supports our top initiative of ensuring an excellent patient experience!The Instructional Designer will support the build out of company University training content and materials by identifying, packaging and deploying content for optimum delivery on behalf of the company's various audience groups. Formal learning and development content is used in a blended approach, involving eLearning, mobile training, virtual training, and classroom training. Informal learning and development includes "just in time" decision support and the ability for Subject Matter Experts to create and deploy content via methods such as social media formats and video.Responsibilities:- Establish and ensure adherence to The company University learning and development standards- Under direction of departmental leadership, create standard templates for content delivery (e.g., training documents, delivery materials)- Create and test structures to deploy content on various platforms/channels (e.g., Learning Management System, Intranet, mobile devices)- Create standard operating procedures regarding the use of various platforms- Create content inventory and adhere to taxonomy for identifying and tagging content within Learning Management System (LMS)- Keep up to date on learning tools, trends, and ideas- Write and edit text to communicate availability of training courses and materials- Create and package training and educational content for platforms and various learning modalities (e.g., classroom, webinar, eLearning, simulations)- Collaborate with Subject Matter Experts (SMEs) to identify content for new initiatives, and to remediate current issues and improve workflows- Translate company's protocols, procedures and policies into simple and well-structured decision support materials, newsletters and formal training formats (e.g., instructor-led, virtual, eLearning, video, simulation) according to adult learning and instructional design best practices- Design quizzes and meaningful course interactions to increase learning and retention- Collaborate with SMEs to maintain and update content to keep current- Assist in aligning all necessary content to support new hire orientation and onboarding- Identify, acquire and maintain external training and educational content- Research and recommend vendors for third party content- Maintain vendor content- Performs other job-related duties as requireWorking hours: 8:00 AM - 5:00 PMSkills:- Proficient knowledge of Microsoft Excel Spreadsheet software; Microsoft Word Processing software, PowerPoint, Access, Outlook and ADP Payroll systems. Knowledge of Computers, Fax, Portals, Uploading, Downloading etc.- Microsoft Word: basic text formatting functions, tables, bullets and numbering, hanging indents, inserting graphics, tracking changes, accepting comments and changes.- Microsoft PowerPoint: basic text formatting, tables, master layouts, text and title placeholders, entering slide notes; ability to use graphic design features to create screen layouts.- Ability to maintain & access files in an organized fashion on local hard drive, network drive and Learning Management System (LMS).Education:BachelorsExperience:1-4 yearsQualifications:Bachelor's degree in training and development, organizational design, organizational development, human resources, psychology, business/technical writing, communications, literature or a related discipline.3 years in the instructional design function.2+years solid experience in delivering training.Experience in basic eLearning authoring tools (e.g., Captivate, Articulate) Please apply with a current resume for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temporary
      • $24.00 per hour
      • 8:00 AM - 5:00 PM
      The Human Resource/Recruiter is responsible for performing HR-related duties on a professional level and works closely with senior HR management in supporting internal and external customers. This position carries out responsibilities or knowledge of the following functional areas: recruiting and staffing, onboarding, employee relations, policy administration and employment law compliance, training and development, human resource information systems (H.R.I.S.), and payroll.Responsibilities:- Establishes recruiting requirements by understanding organization plans and objectives; meeting with hiring managers to discuss needs and studying job description and job qualifications- Establishing and builds recruiting sources by researching and contacting, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; maintaining rapport- Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements- Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications- Manages onboarding, employee evaluations during probationary period, advise managers/supervisors on coaching and training when needed- Manage temp to perm program and offer advice when determining hires- Manage Talent Management process in HRIS- Administers various human resource plans and procedures for all organization personnel; coaches in the development and implementation of personnel policies and procedures in accordance to the company handbook- Ensure compliance with all federal, state and local statutes involving employee selection, labor relations and benefits, annual mailings and filings- Primarily responsible for managing AAP in Paycom and filing the AAP- Primarily responsible for OSHA 300 log- Handles unemployment claims- Handles Workers' Compensation claims- Processes FMLA paperwork- Maintains employee/customer relations through coaching/mentoring- Advises management on disciplinary procedures and terminations- Responsible for ensuring all appropriate notices and policies are communicated to the employees- Establishes/maintains bulletin boards for the posting of legal and corporate notices- Has full understanding of employee handbook and can coach others accordingly- Maintains attendance records- Maintains and updates personnel files for each employee in an organized, confidential manner, and inputs appropriate information into computer to maintain employee database- Reconciles invoices for staffing agencies, benefits, background and drug screening, and other applicable vendors- Retrieval and Interpretation of Documents- Assist in developing policies and work instructions for the HR teamWorking hours: 8:00 AM - 5:00 PMSkills:-Maintains high integrity and confidentiality of company and department information-Able to write and speak clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.-Excellent interpersonal and coaching skills a must-Excellent organizational skills and strong attention to detail.-Adheres to an appropriate and effective set of core values and beliefs-Values diversity and treats others respectfully and equitably; relationship building skills-Uses resources effectively and efficiently-Proficient in reporting solutions using HRMS-Strong analytical and problem-solving skills-Ability to quickly learn and adapt to new technologies, tools, and techniques.-Ability to work both independently and within a team environment- Typing/computer keyboard- Utilize computer software (specified above)- Retrieve and compile information
      The Human Resource/Recruiter is responsible for performing HR-related duties on a professional level and works closely with senior HR management in supporting internal and external customers. This position carries out responsibilities or knowledge of the following functional areas: recruiting and staffing, onboarding, employee relations, policy administration and employment law compliance, training and development, human resource information systems (H.R.I.S.), and payroll.Responsibilities:- Establishes recruiting requirements by understanding organization plans and objectives; meeting with hiring managers to discuss needs and studying job description and job qualifications- Establishing and builds recruiting sources by researching and contacting, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; maintaining rapport- Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements- Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications- Manages onboarding, employee evaluations during probationary period, advise managers/supervisors on coaching and training when needed- Manage temp to perm program and offer advice when determining hires- Manage Talent Management process in HRIS- Administers various human resource plans and procedures for all organization personnel; coaches in the development and implementation of personnel policies and procedures in accordance to the company handbook- Ensure compliance with all federal, state and local statutes involving employee selection, labor relations and benefits, annual mailings and filings- Primarily responsible for managing AAP in Paycom and filing the AAP- Primarily responsible for OSHA 300 log- Handles unemployment claims- Handles Workers' Compensation claims- Processes FMLA paperwork- Maintains employee/customer relations through coaching/mentoring- Advises management on disciplinary procedures and terminations- Responsible for ensuring all appropriate notices and policies are communicated to the employees- Establishes/maintains bulletin boards for the posting of legal and corporate notices- Has full understanding of employee handbook and can coach others accordingly- Maintains attendance records- Maintains and updates personnel files for each employee in an organized, confidential manner, and inputs appropriate information into computer to maintain employee database- Reconciles invoices for staffing agencies, benefits, background and drug screening, and other applicable vendors- Retrieval and Interpretation of Documents- Assist in developing policies and work instructions for the HR teamWorking hours: 8:00 AM - 5:00 PMSkills:-Maintains high integrity and confidentiality of company and department information-Able to write and speak clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.-Excellent interpersonal and coaching skills a must-Excellent organizational skills and strong attention to detail.-Adheres to an appropriate and effective set of core values and beliefs-Values diversity and treats others respectfully and equitably; relationship building skills-Uses resources effectively and efficiently-Proficient in reporting solutions using HRMS-Strong analytical and problem-solving skills-Ability to quickly learn and adapt to new technologies, tools, and techniques.-Ability to work both independently and within a team environment- Typing/computer keyboard- Utilize computer software (specified above)- Retrieve and compile information
      • Fort Myers, Florida
      • Permanent
      • $46,000 - $47,000 per year
      • 2:00 PM - 11:00 PM
      Spherion has partnered with a fast paced organization seeking an experienced Supervisor to lead their call center team on 2nd shift. This position is responsible for the overall supervision of Contact Center email/chat/phone associates. It will maintain the effectiveness and efficiency of Contact Center email/chat/phone team to deliver a high level of customer satisfaction and profitability to the organization. Support the training and development initiatives to ensure motivated staff and a positive and productive work environment. Supports and reinforces company policies, procedures, and values. This position will include: Plans and aligns, Manages complexity, Culture, Organizational savvy, Courage. This is an excellent direct hire opportunity for a motivational leader!Responsibilities:- Supervise a team of email/chat/phone Customer Consultants and Sr. Specialists.- Monitor agent performance to ensure quality and productivity standards.- Provide coaching and on-the-job training to improve performance.- Implement and execute departmental programs and play a key role in staffing decisions.- Identify and address individual and group training needs.- Provide guidance to team members when responding to changing business conditions.- Prepare and perform, in partnership with Contact Center management, associate performance appraisals.- Proactively solve problems and provide timely resolution to ensure minimal impact to customer and associate satisfaction. Identify the most appropriate course of action for problem resolution and effectively communicate plans to those impacted.- Promote a supportive environment in which associates are encouraged to solve problems and address customer issues.- Handle escalated customer issues.- Communicate personal and team customer service and sales goals.- Identify critical Contact Center issues and report them to the Customer Service/Sales Manager.- Value individuality and the diverse talents of the team. Lead the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.- Other miscellaneous duties as assigned.Working hours: 2:00 PM - 11:00 PMSkills:- Proven success at leading, supervising, and motivating others- Excellent verbal and written communication skills- Strong interpersonal and relationship building skills- Strong computer proficiency in Microsoft Office products- Technical Skill - Operating Systems- Technical Skill - Microsoft Suite- Technical Skill - Process Management- Technical Skill - Project Management- Technical Skill - Reporting and AnalyticsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED - Some college preferred or equivalent combination of education and businessexperience- 3-5 years supervising staff - Supervisory experience in a Contact Center environment- 1-3 years retail customer service experience in apparel Please apply with a current resume for immediate consideration!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion has partnered with a fast paced organization seeking an experienced Supervisor to lead their call center team on 2nd shift. This position is responsible for the overall supervision of Contact Center email/chat/phone associates. It will maintain the effectiveness and efficiency of Contact Center email/chat/phone team to deliver a high level of customer satisfaction and profitability to the organization. Support the training and development initiatives to ensure motivated staff and a positive and productive work environment. Supports and reinforces company policies, procedures, and values. This position will include: Plans and aligns, Manages complexity, Culture, Organizational savvy, Courage. This is an excellent direct hire opportunity for a motivational leader!Responsibilities:- Supervise a team of email/chat/phone Customer Consultants and Sr. Specialists.- Monitor agent performance to ensure quality and productivity standards.- Provide coaching and on-the-job training to improve performance.- Implement and execute departmental programs and play a key role in staffing decisions.- Identify and address individual and group training needs.- Provide guidance to team members when responding to changing business conditions.- Prepare and perform, in partnership with Contact Center management, associate performance appraisals.- Proactively solve problems and provide timely resolution to ensure minimal impact to customer and associate satisfaction. Identify the most appropriate course of action for problem resolution and effectively communicate plans to those impacted.- Promote a supportive environment in which associates are encouraged to solve problems and address customer issues.- Handle escalated customer issues.- Communicate personal and team customer service and sales goals.- Identify critical Contact Center issues and report them to the Customer Service/Sales Manager.- Value individuality and the diverse talents of the team. Lead the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.- Other miscellaneous duties as assigned.Working hours: 2:00 PM - 11:00 PMSkills:- Proven success at leading, supervising, and motivating others- Excellent verbal and written communication skills- Strong interpersonal and relationship building skills- Strong computer proficiency in Microsoft Office products- Technical Skill - Operating Systems- Technical Skill - Microsoft Suite- Technical Skill - Process Management- Technical Skill - Project Management- Technical Skill - Reporting and AnalyticsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED - Some college preferred or equivalent combination of education and businessexperience- 3-5 years supervising staff - Supervisory experience in a Contact Center environment- 1-3 years retail customer service experience in apparel Please apply with a current resume for immediate consideration!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Brooksville, Florida
      • Temp to Perm
      • $21.00 - $22.00 per hour
      • 8:00 AM - 4:00 PM
      This position is primarily responsible for the development and execution of recruitment and onboarding activities as well as supporting HR initiatives including, but not limited to, compensation analysis, benefits administration, legal compliance, training, and employee relations. Will regularly assist with a variety of HR functions and activities as required.Responsibilities:-Serves as lead in recruitment initiatives, from recruitment request through onboarding.Builds robust relationships with hiring managers and local resources.?Reviews and screens resumes, cover letters, schedules interviews, and assesses interview performance. Serves as point person in HR for all internal and external recruitment activities.?Maintains accurate records for temporary employees. Develops solid working relationships with staffing agencies.?Schedules and conducts check in interview, stay interviews and maintains related metrics to support retention initiatives.?Maintains accurate records according to legal requirements and for internal and external reporting requirements.?Assist in developing and executing personnel procedures and policies, providing guidance and interpretation for business operations.?Assist in administering benefits, compensation, and employee performance programs.?Suggest new procedures and policies to continually improve efficiency of the HR department and organization as a whole, and to improve employee experience.?Ensures legal compliance of HR state and federal regulations and applicable employment laws, and update policies and/or procedures as required. May assist with preparation of legally required filings, such as EEO, ACA, Medicare, etc.? Creates/maintains all employment files for all employees, including all legally required documentation. Ensures that all employee files are updated as appropriate.? Maintains accurate and up to date job descriptions? Reviews compensation, internal and external, to assure competitive compensation for new talent and promotional opportunities to include job and compensation studies? Performs assigned tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave (including FMLA and other state-mandated leave requirements); disciplinary matters; disputes and investigations; performance and talent management; occupational health and safety; and training and development.? Serves as backup to Payroll and Benefits Specialist.? May participate in employee disciplinary meetings, terminations, and investigations.? Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.? Assists HR Director with various special projects as needed.? Performs other duties, as assignedWorking hours: 8:00 AM - 4:00 PMSkills:LANGUAGE SKILLSSpeaks and writes clearly and persuasively in positive or negative situations. Edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information. Ability to effectively present information and respond to questions from groups of managers, clients, employees, and the general public.MATHEMATICAL SKILLSAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.REASONING ABILITYMust be able to recognize assumptions, evaluate arguments, and draw appropriate conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exits. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.WORK HABITSSolid sense of urgency. Must be strategically and tactically minded and understand the business of the business. Priorit
      This position is primarily responsible for the development and execution of recruitment and onboarding activities as well as supporting HR initiatives including, but not limited to, compensation analysis, benefits administration, legal compliance, training, and employee relations. Will regularly assist with a variety of HR functions and activities as required.Responsibilities:-Serves as lead in recruitment initiatives, from recruitment request through onboarding.Builds robust relationships with hiring managers and local resources.?Reviews and screens resumes, cover letters, schedules interviews, and assesses interview performance. Serves as point person in HR for all internal and external recruitment activities.?Maintains accurate records for temporary employees. Develops solid working relationships with staffing agencies.?Schedules and conducts check in interview, stay interviews and maintains related metrics to support retention initiatives.?Maintains accurate records according to legal requirements and for internal and external reporting requirements.?Assist in developing and executing personnel procedures and policies, providing guidance and interpretation for business operations.?Assist in administering benefits, compensation, and employee performance programs.?Suggest new procedures and policies to continually improve efficiency of the HR department and organization as a whole, and to improve employee experience.?Ensures legal compliance of HR state and federal regulations and applicable employment laws, and update policies and/or procedures as required. May assist with preparation of legally required filings, such as EEO, ACA, Medicare, etc.? Creates/maintains all employment files for all employees, including all legally required documentation. Ensures that all employee files are updated as appropriate.? Maintains accurate and up to date job descriptions? Reviews compensation, internal and external, to assure competitive compensation for new talent and promotional opportunities to include job and compensation studies? Performs assigned tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave (including FMLA and other state-mandated leave requirements); disciplinary matters; disputes and investigations; performance and talent management; occupational health and safety; and training and development.? Serves as backup to Payroll and Benefits Specialist.? May participate in employee disciplinary meetings, terminations, and investigations.? Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.? Assists HR Director with various special projects as needed.? Performs other duties, as assignedWorking hours: 8:00 AM - 4:00 PMSkills:LANGUAGE SKILLSSpeaks and writes clearly and persuasively in positive or negative situations. Edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information. Ability to effectively present information and respond to questions from groups of managers, clients, employees, and the general public.MATHEMATICAL SKILLSAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.REASONING ABILITYMust be able to recognize assumptions, evaluate arguments, and draw appropriate conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exits. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.WORK HABITSSolid sense of urgency. Must be strategically and tactically minded and understand the business of the business. Priorit

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