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    1 job found in Garner, North Carolina

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      • Wake Forest, North Carolina
      • Temp to Perm
      • $18.00 - $20.00 per hour
      • 8:00 AM - 5:00 PM
      As a customer service representative you play a critical role in the success to the organization providing solutions, support and information to customers. If you have a mechanical background or interest in learning and excel in customer service we want to talk to you!The customer service representative is the primary internal customer contact point for service and information regarding products, prices, availability and product uses. This position also develops and maintains relationships with inside and outside sales support among our three offices as well as factory personnel and customers.Responsibilities:The distributor provides fluid system components including Fittings, Valves, PTFE and PFA Hose, Regulators, Tubing, Quick Connects, Measurement Devices, Filters and Orbital Welding.The customer service representative provides a critical role in customer interface, and is part of a team responsible for providing a variety of services, solutions, support and information in a manner that builds trust, confidence and long term business. - This position provides support in all areas of customer services, inside sales and technical support utilizing interpersonal and business skills.- This associate ensures customer satisfaction by placing orders, scheduling deliveries and services, responding to inquiries, and taking appropriate action to resolve concerns.Primary Responsibilities:- Answer phone in a courteous professional manner- Prepare quotations and enter orders ??? received via phone, fax or email- Counter Sales for walk in customers- Cross Training in all areas as required- Schedule and expedite product to meet customer need- Review customer contracts- Ensure resolution of customer complaints/concerns- Trace shipments- Resolve technical inquiries- Promote Swagelok product and services- Collect Strategic information and customer data- Assist customer in selecting appropriate product or assembly to meet customer requirementsDue to the technical nature of our products, we are looking for someone with mechanical aptitude who enjoys identifying and understanding how fittings and components work together.Working hours: 8:00 AM - 5:00 PMSkills:- Proficiency using Microsoft Office suite (Word, Excel, PowerPoint, Outlook)- 10-key a plus- Mechanical aptitude required- Excellent communication and negotiation skills are required- Demonstrates Innovative thinking and sound judgmentEducation:BachelorsExperience:1-4 yearsQualifications:Education: minimum Associates, Bachelor degree preferred, with a minimum of 2 to 4 years of experience in a Customer Service capacity- Excellent written and verbal communication- Mechanical aptitude- Self Confidence- Teamwork and Collaboration Call Jess today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      As a customer service representative you play a critical role in the success to the organization providing solutions, support and information to customers. If you have a mechanical background or interest in learning and excel in customer service we want to talk to you!The customer service representative is the primary internal customer contact point for service and information regarding products, prices, availability and product uses. This position also develops and maintains relationships with inside and outside sales support among our three offices as well as factory personnel and customers.Responsibilities:The distributor provides fluid system components including Fittings, Valves, PTFE and PFA Hose, Regulators, Tubing, Quick Connects, Measurement Devices, Filters and Orbital Welding.The customer service representative provides a critical role in customer interface, and is part of a team responsible for providing a variety of services, solutions, support and information in a manner that builds trust, confidence and long term business. - This position provides support in all areas of customer services, inside sales and technical support utilizing interpersonal and business skills.- This associate ensures customer satisfaction by placing orders, scheduling deliveries and services, responding to inquiries, and taking appropriate action to resolve concerns.Primary Responsibilities:- Answer phone in a courteous professional manner- Prepare quotations and enter orders ??? received via phone, fax or email- Counter Sales for walk in customers- Cross Training in all areas as required- Schedule and expedite product to meet customer need- Review customer contracts- Ensure resolution of customer complaints/concerns- Trace shipments- Resolve technical inquiries- Promote Swagelok product and services- Collect Strategic information and customer data- Assist customer in selecting appropriate product or assembly to meet customer requirementsDue to the technical nature of our products, we are looking for someone with mechanical aptitude who enjoys identifying and understanding how fittings and components work together.Working hours: 8:00 AM - 5:00 PMSkills:- Proficiency using Microsoft Office suite (Word, Excel, PowerPoint, Outlook)- 10-key a plus- Mechanical aptitude required- Excellent communication and negotiation skills are required- Demonstrates Innovative thinking and sound judgmentEducation:BachelorsExperience:1-4 yearsQualifications:Education: minimum Associates, Bachelor degree preferred, with a minimum of 2 to 4 years of experience in a Customer Service capacity- Excellent written and verbal communication- Mechanical aptitude- Self Confidence- Teamwork and Collaboration Call Jess today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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