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        • Jacksonville, Florida
        • Temporary
        • $17.00 per hour
        • 8:00 AM - 5:00 PM
        A financial service in the Jacksonville, FL area is looking for a Bi-lingual Collector. Candidate must be an experienced collector fluent in Spanish and English. This position is full-time.Responsibilities:The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.Accountable for reducing delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with dealers and sales.Working hours: 8:00 AM - 5:00 PMSkills:3-5 years High Volume corporate Collections experience.Knowledge of Billing and Collections proceduresAttention to detail, goal orientedExperience with QuickBooks a plusCommitment to excellent customer serviceExcellent written and verbal communication abilitiesAbility to prioritize and manage multiple responsibilitiesEducation:High SchoolExperience:4-7 yearsQualifications:Must be fluent in English and Spanish. Previous experience with collections. If you have the experience mentioned above, please apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        A financial service in the Jacksonville, FL area is looking for a Bi-lingual Collector. Candidate must be an experienced collector fluent in Spanish and English. This position is full-time.Responsibilities:The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.Accountable for reducing delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with dealers and sales.Working hours: 8:00 AM - 5:00 PMSkills:3-5 years High Volume corporate Collections experience.Knowledge of Billing and Collections proceduresAttention to detail, goal orientedExperience with QuickBooks a plusCommitment to excellent customer serviceExcellent written and verbal communication abilitiesAbility to prioritize and manage multiple responsibilitiesEducation:High SchoolExperience:4-7 yearsQualifications:Must be fluent in English and Spanish. Previous experience with collections. If you have the experience mentioned above, please apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Wake Forest, North Carolina
        • Temp to Perm
        • $18.00 - $20.00 per hour
        • 8:00 AM - 5:00 PM
        Great opportunity for a temp-to-hire customer service representative. You will play a critical role in the success to the organization providing solutions, support and information to customers. If you have a mechanical background or interest in learning and excel in customer service we want to talk to you!Responsibilities:- Primary point of contact for customer inquiries including product information, pricing, technical support and sales- Answer phones and attend to walk-in customers- Prepare quotes and pricing for all customer requests- Order entry, shipping and receiving- Issue resolution- Resolve technical issuesWorking hours: 8:00 AM - 5:00 PMSkills:- Upbeat personality with excellent customer service skills- Attention to detail- Collaborative, team player and relationship builder- Mechanical aptitude- Innovative thinker and problem solver- Willingness to learnEducation:AssociateExperience:1-4 yearsQualifications:- Associates degree, Bachelors preferred- 2-4 years in a customer service capacity- Mechanical aptitude- Excellent written and verbal communication skills Upload your resume to apply online or call 919-873-5588!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Great opportunity for a temp-to-hire customer service representative. You will play a critical role in the success to the organization providing solutions, support and information to customers. If you have a mechanical background or interest in learning and excel in customer service we want to talk to you!Responsibilities:- Primary point of contact for customer inquiries including product information, pricing, technical support and sales- Answer phones and attend to walk-in customers- Prepare quotes and pricing for all customer requests- Order entry, shipping and receiving- Issue resolution- Resolve technical issuesWorking hours: 8:00 AM - 5:00 PMSkills:- Upbeat personality with excellent customer service skills- Attention to detail- Collaborative, team player and relationship builder- Mechanical aptitude- Innovative thinker and problem solver- Willingness to learnEducation:AssociateExperience:1-4 yearsQualifications:- Associates degree, Bachelors preferred- 2-4 years in a customer service capacity- Mechanical aptitude- Excellent written and verbal communication skills Upload your resume to apply online or call 919-873-5588!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Livonia, Michigan
        • Temp to Perm
        • $14.62 per hour
        • 8:00 AM - 5:00 PM
        We have an exciting opportunity starting promptly starting on 12.15. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience. The job will require you to be able toResponsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We have an exciting opportunity starting promptly starting on 12.15. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience. The job will require you to be able toResponsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • West Columbia, South Carolina
        • Temp to Perm
        • $15.00 - $16.00 per hour
        • 8:00 AM - 5:00 PM
        Candidate will be taking inbound calls and emails from clients and providing answers and solutions to their inquiries. If questions on calls cannot be answered, candidate will conduct research and follow up in a timely manner.Responsibilities:Under direct supervision, handles incoming customer calls and fulfills customer needs to ensure customer satisfaction. Will be responding to emails and calls from clients as well as processing new orders based upon customer requests. Candidate must track open orders to ensure completeness in a prompt manner. Checks pricing for customers and verifies availability. Reviews and troubleshoots customer problems and initiates standard action for repair, replacement, return or field service as guided by customer service policies. Uses computerized system for tracking, information gathering, and/or troubleshooting. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Customer service is the primary function, but may include minimal selling or promotion of products or services. Requires a high school diploma or an equivalent combination of education and experience. A bachelor's degree or equivalent is preferred.Working hours: 8:00 AM - 5:00 PMSkills:Must be able to multi-task and have exceptional organizational skills in order to provide timely follow up to customers. Two plus years in a metrics and quality driven customer service environment is required.Education:High SchoolExperience:1-4 yearsQualifications:Requires a high school diploma or an equivalent combination of education and experience. A bachelor's degree or equivalent is preferred. If you are interested in this opportunity, please apply online at www.spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Candidate will be taking inbound calls and emails from clients and providing answers and solutions to their inquiries. If questions on calls cannot be answered, candidate will conduct research and follow up in a timely manner.Responsibilities:Under direct supervision, handles incoming customer calls and fulfills customer needs to ensure customer satisfaction. Will be responding to emails and calls from clients as well as processing new orders based upon customer requests. Candidate must track open orders to ensure completeness in a prompt manner. Checks pricing for customers and verifies availability. Reviews and troubleshoots customer problems and initiates standard action for repair, replacement, return or field service as guided by customer service policies. Uses computerized system for tracking, information gathering, and/or troubleshooting. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Customer service is the primary function, but may include minimal selling or promotion of products or services. Requires a high school diploma or an equivalent combination of education and experience. A bachelor's degree or equivalent is preferred.Working hours: 8:00 AM - 5:00 PMSkills:Must be able to multi-task and have exceptional organizational skills in order to provide timely follow up to customers. Two plus years in a metrics and quality driven customer service environment is required.Education:High SchoolExperience:1-4 yearsQualifications:Requires a high school diploma or an equivalent combination of education and experience. A bachelor's degree or equivalent is preferred. If you are interested in this opportunity, please apply online at www.spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Livonia, Michigan
        • Temp to Perm
        • $14.62 per hour
        • 8:00 AM - 5:00 PM
        We have an exciting opportunity starting promptly starting on 9.21. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience. The job will require you to be able toResponsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We have an exciting opportunity starting promptly starting on 9.21. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience. The job will require you to be able toResponsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Florence, South Carolina
        • Temporary
        • $11.00 - $12.00 per hour
        • 7:00 AM - 9:00 PM
        1. Receives reports of fires, law enforcement needs, storm damage and other emergency incidents from the public, local fire departments, 911systems, forestry pilots and other safety officers. Processes, records and disseminates this information. Operates computer aided dispatch system todispatch personnel to fire locations. Maintains accurate records of all dispatched personnel and their locations.2. Uses computer aided dispatch system to take smoke management information to ensure burner is within smoke management guidelines. Processesand records this information.3. Provides two-way radio contact between firefighters, field personnel, and the Dispatch Center.4. Performs dispatch and other related duties on daily task lists as assigned in support of the agency's mission and initiatives.Responsibilities:This position works a minimum of 29 hours per week, on a rotating schedule to include weekends and holidays.Working hours: 7:00 AM - 9:00 PMSkills:Ability to operate computer-aided dispatch system. Ability to operate two-way radio and telephone communication equipment. Ability to perform required functionsunder pressure. Familiarization with keyboard and mouse and basic computer operations. Working knowledge of the smoke management program.Education:High SchoolExperience:0-1 yearsQualifications:A high school diploma and experience in one of the following areas: communications, switchboard exchange operations, clerical accounting, billing orworking with the general public. Please send resumes to hansehoward@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        1. Receives reports of fires, law enforcement needs, storm damage and other emergency incidents from the public, local fire departments, 911systems, forestry pilots and other safety officers. Processes, records and disseminates this information. Operates computer aided dispatch system todispatch personnel to fire locations. Maintains accurate records of all dispatched personnel and their locations.2. Uses computer aided dispatch system to take smoke management information to ensure burner is within smoke management guidelines. Processesand records this information.3. Provides two-way radio contact between firefighters, field personnel, and the Dispatch Center.4. Performs dispatch and other related duties on daily task lists as assigned in support of the agency's mission and initiatives.Responsibilities:This position works a minimum of 29 hours per week, on a rotating schedule to include weekends and holidays.Working hours: 7:00 AM - 9:00 PMSkills:Ability to operate computer-aided dispatch system. Ability to operate two-way radio and telephone communication equipment. Ability to perform required functionsunder pressure. Familiarization with keyboard and mouse and basic computer operations. Working knowledge of the smoke management program.Education:High SchoolExperience:0-1 yearsQualifications:A high school diploma and experience in one of the following areas: communications, switchboard exchange operations, clerical accounting, billing orworking with the general public. Please send resumes to hansehoward@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Asheville, North Carolina
        • Temp to Perm
        • $12.00 - $14.00 per hour
        • 7:00 AM - 3:30 PM
        We are looking for Customer Service Representatives to join a great company here in Asheville. Entry level candidates are welcome to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services-Collect and enters orders for new or additional products or services-Utilize customer contact list to sell additional/enhanced products, services -Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or commentsWorking hours: 7:00 AM - 3:30 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesQuickbooks experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We are looking for Customer Service Representatives to join a great company here in Asheville. Entry level candidates are welcome to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services-Collect and enters orders for new or additional products or services-Utilize customer contact list to sell additional/enhanced products, services -Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or commentsWorking hours: 7:00 AM - 3:30 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesQuickbooks experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Sioux Falls, South Dakota
        • Temp to Perm
        • $14.00 - $16.00 per hour
        • 8:30 AM - 5:00 PM
        Spherion Staffing has several openings for Customer Service Associates to work with a local client in Sioux Falls. This position will be 100% phone work which includes inbound and outbound customer calls. The Customer Service Associate position will be providing quotes to customers. Qualified applicants must have 1 year of customer service experience, solid work history, and adept computer skills. Hours: Monday- Friday 8:30 a.m- 5 p.m.Pay: $14-16/hourResponsibilities: -Process reports-Work Order processing - including but not limited to data entry, time management-Organize inventory-Contribute to team efforts-Provide general administrative and clerical (receptionist) support -Deal with inquiries from the public and customers -Answer telephone, screen and direct calls -Ensure knowledge of staff movements in and out -Take and relay messages -Provide information to callersResponsibilities:See aboveWorking hours: 8:30 AM - 5:00 PMSkills:Requirements:-High School diploma -Professional communication skills-Good phone etiquette-Must be computer proficient including Word and Excel-Strong organizational skills-Must have great attention to detail-Ability to work in a team environment-Willingness to take direction-Mechanical AptitudeEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Spherion Staffing has several openings for Customer Service Associates to work with a local client in Sioux Falls. This position will be 100% phone work which includes inbound and outbound customer calls. The Customer Service Associate position will be providing quotes to customers. Qualified applicants must have 1 year of customer service experience, solid work history, and adept computer skills. Hours: Monday- Friday 8:30 a.m- 5 p.m.Pay: $14-16/hourResponsibilities: -Process reports-Work Order processing - including but not limited to data entry, time management-Organize inventory-Contribute to team efforts-Provide general administrative and clerical (receptionist) support -Deal with inquiries from the public and customers -Answer telephone, screen and direct calls -Ensure knowledge of staff movements in and out -Take and relay messages -Provide information to callersResponsibilities:See aboveWorking hours: 8:30 AM - 5:00 PMSkills:Requirements:-High School diploma -Professional communication skills-Good phone etiquette-Must be computer proficient including Word and Excel-Strong organizational skills-Must have great attention to detail-Ability to work in a team environment-Willingness to take direction-Mechanical AptitudeEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • North Dartmouth, Massachusetts
        • Temp to Perm
        • $15.00 per hour
        • 8:30 AM - 5:00 PM
        Spherion is looking for a tech-savvy, customer focused candidate for a Product Support role in New Bedford, MA!Responsibilities:- Efficiently answer and solve customer technical inquiries regarding Garmin product and service disruptions and troubleshoot via telephone, email and chat- Must display superior customer service and communication skills and always maintain professional interactions with Garmin customers and associates- Ensure customer orders, repairs and exchanges are completed accurately and efficiently- Proficiently communicate interactions with customer contacts via internal tools- Identify, diagnose and report product defects utilizing internal tools- Remain current on changes in policies, procedures and product offerings- Develop and maintain department and company image and philosophy to the public- Must meet or exceed departmental goals and expectations- Timely completion of tasks and/or projects of basic complexity within defined process- Thoroughly documents work in an organized and timely manner- Works collaboratively and professionally in a team environment with other Garmin associates to achieve goals including seeking out opportunities to assist team members, sharing ideas and information freely and positively- Consistently works with team leader to improve personal and team interactionsWorking hours: 8:30 AM - 5:00 PMSkills:- Clear written and verbal communication skills- Knowledge in troubleshooting- Computer skills and proficiency- Time management and organizational skills- Ability to handle difficult customers while maintaining professionalismEducation:High SchoolExperience:1-4 yearsQualifications:- Experience in customer service and order processing- Experience in an office setting and knowledge in office responsibilities and tasks- Previous experience in a technical capacity troubleshooting issues Apply today at www.spherion.com/apply (office code 75038) or send your resume to emilyduquette@spherion.com!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Spherion is looking for a tech-savvy, customer focused candidate for a Product Support role in New Bedford, MA!Responsibilities:- Efficiently answer and solve customer technical inquiries regarding Garmin product and service disruptions and troubleshoot via telephone, email and chat- Must display superior customer service and communication skills and always maintain professional interactions with Garmin customers and associates- Ensure customer orders, repairs and exchanges are completed accurately and efficiently- Proficiently communicate interactions with customer contacts via internal tools- Identify, diagnose and report product defects utilizing internal tools- Remain current on changes in policies, procedures and product offerings- Develop and maintain department and company image and philosophy to the public- Must meet or exceed departmental goals and expectations- Timely completion of tasks and/or projects of basic complexity within defined process- Thoroughly documents work in an organized and timely manner- Works collaboratively and professionally in a team environment with other Garmin associates to achieve goals including seeking out opportunities to assist team members, sharing ideas and information freely and positively- Consistently works with team leader to improve personal and team interactionsWorking hours: 8:30 AM - 5:00 PMSkills:- Clear written and verbal communication skills- Knowledge in troubleshooting- Computer skills and proficiency- Time management and organizational skills- Ability to handle difficult customers while maintaining professionalismEducation:High SchoolExperience:1-4 yearsQualifications:- Experience in customer service and order processing- Experience in an office setting and knowledge in office responsibilities and tasks- Previous experience in a technical capacity troubleshooting issues Apply today at www.spherion.com/apply (office code 75038) or send your resume to emilyduquette@spherion.com!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Mankato, Minnesota
        • Temporary
        • $13.50 per hour
        • 8:00 AM - 5:00 PM
        Spherion, in partnership with our client in North Mankato, is seeking out temporary Tech Support Reps. The Technical Support Specialists will have experience in computers and, ideally, experience in creating online photobooks or using page layout programs. Previous experience in creating yearbooks using other browser-based software applications or using InDesign is also a plus. Experience with multiple operating systems and trouble-shooting hardware and network issues is preferred.Responsibilities:Attention to detail and accuracy.Ability to document and communicate technical issues and solutions.Ability to communicate effectively through written and oral communication in a courteous, professional and timely manner.Working hours: 8:00 AM - 5:00 PMSkills:The ideal candidate would have technical support experience, superior organizational skills, and good knowledge of Microsoft Windows and Mac OS. Some Photoshop experience is a plus.Education:High SchoolExperience:0-1 yearsQualifications:Ability to use and learn page layout software.Ability to solve problems and think laterally (solving problems through an indirect and creative approach).Ability to offer solutions to problems, based on knowledge of computers and the application. APPLY TODAY!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Spherion, in partnership with our client in North Mankato, is seeking out temporary Tech Support Reps. The Technical Support Specialists will have experience in computers and, ideally, experience in creating online photobooks or using page layout programs. Previous experience in creating yearbooks using other browser-based software applications or using InDesign is also a plus. Experience with multiple operating systems and trouble-shooting hardware and network issues is preferred.Responsibilities:Attention to detail and accuracy.Ability to document and communicate technical issues and solutions.Ability to communicate effectively through written and oral communication in a courteous, professional and timely manner.Working hours: 8:00 AM - 5:00 PMSkills:The ideal candidate would have technical support experience, superior organizational skills, and good knowledge of Microsoft Windows and Mac OS. Some Photoshop experience is a plus.Education:High SchoolExperience:0-1 yearsQualifications:Ability to use and learn page layout software.Ability to solve problems and think laterally (solving problems through an indirect and creative approach).Ability to offer solutions to problems, based on knowledge of computers and the application. APPLY TODAY!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Morrisville, North Carolina
        • Temporary
        • $13.00 - $14.00 per hour
        • Various Shifts Available
        As an Enrollment Specialists you will serve as the day-to-day frontline support for members and authorized representatives to provide choice counseling and support with enrollments, disenrollments and appeals for NC residents enrolling in Medicaid benefits.You will help to de-escalate issues as appropriate and properly document all call center contacts. In addition to handling inbound volume, Enrollment Specialists will also assist with Outbound follow up calls and working manual tasks as needed to support the North Carolina Medicaid Transformation program.Responsibilities:Responsibilities:- Handle high volume inbound calls supporting members with counseling when selecting appropriate health care plans to meet their needs- Accurately document member information and call notes- Provide members with accurate information and a positive experience to all callers (callers may also include local county offices)- De-escalate callers when handling complaints and escalating when appropriate- Handle up to 3 incoming chat sessions simultaneously- Complete offline work as neededWorking hours: Various Shifts AvailableSkills:- Accuracy and attention to detail- Ability to work in a fast paced environment- Excellent listening skills- Ability to manage callers with compassion and professionalismEducation:High SchoolExperience:0-1 yearsQualifications:- Must have your own computer, camera, 2 monitors, router and high speed internet- Typing 30 WPM - Ability to pass assessments with qualifying score- Bilingual candidates encouraged to apply Call 919-873-5588 and ask for Kam for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        As an Enrollment Specialists you will serve as the day-to-day frontline support for members and authorized representatives to provide choice counseling and support with enrollments, disenrollments and appeals for NC residents enrolling in Medicaid benefits.You will help to de-escalate issues as appropriate and properly document all call center contacts. In addition to handling inbound volume, Enrollment Specialists will also assist with Outbound follow up calls and working manual tasks as needed to support the North Carolina Medicaid Transformation program.Responsibilities:Responsibilities:- Handle high volume inbound calls supporting members with counseling when selecting appropriate health care plans to meet their needs- Accurately document member information and call notes- Provide members with accurate information and a positive experience to all callers (callers may also include local county offices)- De-escalate callers when handling complaints and escalating when appropriate- Handle up to 3 incoming chat sessions simultaneously- Complete offline work as neededWorking hours: Various Shifts AvailableSkills:- Accuracy and attention to detail- Ability to work in a fast paced environment- Excellent listening skills- Ability to manage callers with compassion and professionalismEducation:High SchoolExperience:0-1 yearsQualifications:- Must have your own computer, camera, 2 monitors, router and high speed internet- Typing 30 WPM - Ability to pass assessments with qualifying score- Bilingual candidates encouraged to apply Call 919-873-5588 and ask for Kam for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Florence, South Carolina
        • Temporary
        • $11.00 - $13.00 per hour
        • Various Shifts Available
        ? Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.? This role requires listening to our customer?s concerns and showing empathy while resolving their issue.? Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges.? You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.? A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.Responsibilities:? Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.? This role requires listening to our customer?s concerns and showing empathy while resolving their issue.? Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges.? You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.? A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.Working hours: Various Shifts AvailableSkills:- Strong attention to detail- Love talking to people and ability to WOW customers on every call- Excellent verbal, written, and listening skillsEducation:High SchoolExperience:0-1 yearsQualifications:? Relentless drive to own the customers problem and resolve it? Ability to adapt well to change? Ability to work well in a fast paced work environment? Ability to think outside of the box to resolve problems? Ability to multi-task using technology, including call handling, loan level review and call documentation? Minimum high school diploma or GED, and 1 year work experience required? College degree with 0-1 year work experience, preferred If you have open availability and looking for a work from home position submit your resume to hansehoward@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        ? Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.? This role requires listening to our customer?s concerns and showing empathy while resolving their issue.? Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges.? You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.? A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.Responsibilities:? Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.? This role requires listening to our customer?s concerns and showing empathy while resolving their issue.? Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges.? You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.? A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.Working hours: Various Shifts AvailableSkills:- Strong attention to detail- Love talking to people and ability to WOW customers on every call- Excellent verbal, written, and listening skillsEducation:High SchoolExperience:0-1 yearsQualifications:? Relentless drive to own the customers problem and resolve it? Ability to adapt well to change? Ability to work well in a fast paced work environment? Ability to think outside of the box to resolve problems? Ability to multi-task using technology, including call handling, loan level review and call documentation? Minimum high school diploma or GED, and 1 year work experience required? College degree with 0-1 year work experience, preferred If you have open availability and looking for a work from home position submit your resume to hansehoward@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Edinburg, Texas
        • Temp to Perm
        • $11.54 - $12.02 per hour
        • 8:00 AM - 6:30 PM
        Positions provide customer services via telephone to clients regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs, including but not limited to Medicaid, Supplemental Nutrition Assistance Program or SNAP (formerly food stamps), and Children's Health Insurance Program (CHIP).Responsibilities:- Practices active listening in order to take each caller???s concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. - Provides callers with an unbiased presentation of programs to assist customers with application and eligibility requirements and program questions, transferring callers to other Call Center units as needed. - Answers customer questions including but not limited to items regarding available providers and enrollment processes in a prompt, courteous, and concise manner. - Accesses, reads, and interprets customers and provider data elements on the various computer systems. - Clearly communicates case and case processing information to the caller.- Multi-tasks by simultaneously communicating with the client while researching their case and documenting the call.- Continues to learn and refine program and computer navigation skills in response to updated policy and computer systems. - Documents all customer encounters in clear and concise records. - Meets individual performance standards, including the confidentiality and security of information. - Performs other duties as may be assigned by management.Working hours: 8:00 AM - 6:30 PMSkills:Required skills and abilities should include but not be limited to the following:- Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently.- Ability to regularly attend work at various shift times as assigned.Education:High SchoolExperience:1-4 yearsQualifications:Education Required:High School Diploma, GED or equivalent certification.Experience:Experience in health care, human services, or customer service; knowledge/experience with Texas Medicaid and managed care programs. Experience working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner To start the hiring process please apply online and be sure to include a resume. If you need assistance with a resume, please contact our local office.Once you've completed the application, please also follow up via phone or text to 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Positions provide customer services via telephone to clients regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs, including but not limited to Medicaid, Supplemental Nutrition Assistance Program or SNAP (formerly food stamps), and Children's Health Insurance Program (CHIP).Responsibilities:- Practices active listening in order to take each caller???s concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. - Provides callers with an unbiased presentation of programs to assist customers with application and eligibility requirements and program questions, transferring callers to other Call Center units as needed. - Answers customer questions including but not limited to items regarding available providers and enrollment processes in a prompt, courteous, and concise manner. - Accesses, reads, and interprets customers and provider data elements on the various computer systems. - Clearly communicates case and case processing information to the caller.- Multi-tasks by simultaneously communicating with the client while researching their case and documenting the call.- Continues to learn and refine program and computer navigation skills in response to updated policy and computer systems. - Documents all customer encounters in clear and concise records. - Meets individual performance standards, including the confidentiality and security of information. - Performs other duties as may be assigned by management.Working hours: 8:00 AM - 6:30 PMSkills:Required skills and abilities should include but not be limited to the following:- Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently.- Ability to regularly attend work at various shift times as assigned.Education:High SchoolExperience:1-4 yearsQualifications:Education Required:High School Diploma, GED or equivalent certification.Experience:Experience in health care, human services, or customer service; knowledge/experience with Texas Medicaid and managed care programs. Experience working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner To start the hiring process please apply online and be sure to include a resume. If you need assistance with a resume, please contact our local office.Once you've completed the application, please also follow up via phone or text to 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Jacksonville, Florida
        • Temporary
        • $14.00 per hour
        • 8:00 AM - 5:00 PM (Various Shifts Available)
        Through active listening, effectively identify and connect people in need to available community resources while demonstrating respect and compassion. Call Center Specialists may be called upon to de-escalate stressful situations, as well as serve as the first point of contact for crisis calls including callers demonstrating suicidal ideology. Specialists may also be involved in follow up communications, intake for specialized programs or services, outbound calls, basic database maintenance and community outreach.Responsibilities:-Provide exceptional customer service as the first point of contact by linking community members with appropriate services and providing immediate crisis intervention as necessary. - Establish clear and effective communication using good contact techniques and active listening in a non-judgmental way- Accurately assess caller's needs and engage in a collaborative problem solving to prioritize and develop an action plan without offering advice or opinions- Provide thorough, appropriate, and helpful referrals, information, and/or intervention services to address the caller's need(s).- Help caller address any perceived barriers or challenges to getting assistance.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:- Proficiency in oral and written communication skills- Proficiency in the use of computer equipment, phones, various software programs, and resource file- Ability to work effectively under stress and maintain productivity and composure under pressure- Adapt readily to changesEducation:High SchoolExperience:1-4 yearsQualifications:-High school diploma/GED required- Associate's degree in a human services related field preferred, OR minimum one-ear experience in customer service and crisis intervention experience in lieu of degree- Inbound call experience strongly preferred Please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Through active listening, effectively identify and connect people in need to available community resources while demonstrating respect and compassion. Call Center Specialists may be called upon to de-escalate stressful situations, as well as serve as the first point of contact for crisis calls including callers demonstrating suicidal ideology. Specialists may also be involved in follow up communications, intake for specialized programs or services, outbound calls, basic database maintenance and community outreach.Responsibilities:-Provide exceptional customer service as the first point of contact by linking community members with appropriate services and providing immediate crisis intervention as necessary. - Establish clear and effective communication using good contact techniques and active listening in a non-judgmental way- Accurately assess caller's needs and engage in a collaborative problem solving to prioritize and develop an action plan without offering advice or opinions- Provide thorough, appropriate, and helpful referrals, information, and/or intervention services to address the caller's need(s).- Help caller address any perceived barriers or challenges to getting assistance.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:- Proficiency in oral and written communication skills- Proficiency in the use of computer equipment, phones, various software programs, and resource file- Ability to work effectively under stress and maintain productivity and composure under pressure- Adapt readily to changesEducation:High SchoolExperience:1-4 yearsQualifications:-High school diploma/GED required- Associate's degree in a human services related field preferred, OR minimum one-ear experience in customer service and crisis intervention experience in lieu of degree- Inbound call experience strongly preferred Please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Frederick, Maryland
        • Temp to Perm
        • $14.00 - $16.00 per hour
        • 7:00 AM - 4:00 PM
        We are looking for a Parts Counter Associate to join our team in Frederick. If you have basic computer skills, a fantastic attitude and are customer focused, we would love to meet with you!Responsibilities:Focus on customers is key!Read invoices and pull parts/items.Answer phones, assist customers.Able to communicate effectively with customers via email, phone, and in person.Supporting customer requests, and reference computer catalogs.Working hours: 7:00 AM - 4:00 PMSkills:Ability to interpret and resolve customer questions and issues.Excellent customer service and problem solving skills.Cataloging.Basic computer skills.Education:No Degree RequiredExperience:1-4 yearsQualifications:Basic knowledge of tractor and or machine parts is a plus.Some Saturday work will be required during busy season, and overtime will be available.Ability to pass background screenings. Are you or someone you may know a fit for this position? Give us a call, we are scheduling next day interviews for this position. 301-694-7700Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We are looking for a Parts Counter Associate to join our team in Frederick. If you have basic computer skills, a fantastic attitude and are customer focused, we would love to meet with you!Responsibilities:Focus on customers is key!Read invoices and pull parts/items.Answer phones, assist customers.Able to communicate effectively with customers via email, phone, and in person.Supporting customer requests, and reference computer catalogs.Working hours: 7:00 AM - 4:00 PMSkills:Ability to interpret and resolve customer questions and issues.Excellent customer service and problem solving skills.Cataloging.Basic computer skills.Education:No Degree RequiredExperience:1-4 yearsQualifications:Basic knowledge of tractor and or machine parts is a plus.Some Saturday work will be required during busy season, and overtime will be available.Ability to pass background screenings. Are you or someone you may know a fit for this position? Give us a call, we are scheduling next day interviews for this position. 301-694-7700Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Madison, Wisconsin
        • Temporary
        • $19.00 - $21.00 per hour
        • 7:00 AM - 5:00 PM (Various Shifts Available)
        We are looking for a team-oriented Help Desk Representative to work for the State of Wisconsin in the Department of Administration (DOA) Division of Enterprise Technology, this position provides specialized technical support, consultation, and training services to internal DOA employees needing basic assistance with their desktop. This position will require technical knowledge of Desktop Support technologies, including client/server operating systems, mobile device management systems, and desktop support management software systems.Responsibilities:-Provide expertise for multiple Desktop Support technologies and software products that impact all supported agencies- Maintain workstations following enterprise standards and best practices. Develop and implement new standards as needed, in conjunction with management.- Provide the planning, scheduling, and installation of new or modified hardware and software for supported systems- Effectively mentor and guide staff in the development of implementation, testing, and maintenance of hardware and software solutions skills- Assist in the fulfillment of customer requests for Desktop Support services as assigned through the service request process- Provide technical support for problem diagnosis and resolution. Assist other support staff to support, diagnose problems and their resolution in Microsoft System Center Configuration Manager (SCCM), Symantec Endpoint - Protection, Microsoft Active Directory domain environments, including Group Policy, and enterprise ITSM system Cherwell.- Perform other assigned dutiesWorking hours: 7:00 AM - 5:00 PM (Various Shifts Available)Skills:- Problem-solving techniques- Installation and configuration of client operating systems (Windows)- Strong Customer Service skills- Team-building skillsEducation:AssociateExperience:1-4 yearsQualifications:Knowledge of and ability to apply IT service-delivery management best practices and proceduresEffective oral and written communications techniquesAt least 1-year experience with Client/Server, Local Area Network, and Wide Area Network supportLAN/WAN management and troubleshooting techniques Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We are looking for a team-oriented Help Desk Representative to work for the State of Wisconsin in the Department of Administration (DOA) Division of Enterprise Technology, this position provides specialized technical support, consultation, and training services to internal DOA employees needing basic assistance with their desktop. This position will require technical knowledge of Desktop Support technologies, including client/server operating systems, mobile device management systems, and desktop support management software systems.Responsibilities:-Provide expertise for multiple Desktop Support technologies and software products that impact all supported agencies- Maintain workstations following enterprise standards and best practices. Develop and implement new standards as needed, in conjunction with management.- Provide the planning, scheduling, and installation of new or modified hardware and software for supported systems- Effectively mentor and guide staff in the development of implementation, testing, and maintenance of hardware and software solutions skills- Assist in the fulfillment of customer requests for Desktop Support services as assigned through the service request process- Provide technical support for problem diagnosis and resolution. Assist other support staff to support, diagnose problems and their resolution in Microsoft System Center Configuration Manager (SCCM), Symantec Endpoint - Protection, Microsoft Active Directory domain environments, including Group Policy, and enterprise ITSM system Cherwell.- Perform other assigned dutiesWorking hours: 7:00 AM - 5:00 PM (Various Shifts Available)Skills:- Problem-solving techniques- Installation and configuration of client operating systems (Windows)- Strong Customer Service skills- Team-building skillsEducation:AssociateExperience:1-4 yearsQualifications:Knowledge of and ability to apply IT service-delivery management best practices and proceduresEffective oral and written communications techniquesAt least 1-year experience with Client/Server, Local Area Network, and Wide Area Network supportLAN/WAN management and troubleshooting techniques Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Alabaster, Alabama
        • Temporary
        • $15.00 - $17.00 per hour
        • 8:00 AM - 12:00 PM
        Spherion is seeking candidates for a customer service position with a locally-owned industrial supplier in Shelby County. Our client was established more than 50 years ago in Alabama and their parent company is based in Birmingham. The Customer Service Representative is a part-time position and may transition into a full-time permanent position based on attendance, punctuality, performance, and work ethic.Responsibilities:Answer multi-line phonesOrganize workflow to meet customer timeframesLearn product line, prices, delivery time, drop ship items, Write up orders, mail catalogs, provide samples, quote pricesProvide pricing and delivery informationSpeak with customers to set-up new accountsRespond promptly to customer inquiriesHandle and resolve complaintsMaintain customer databaseProvide pricing and delivery information Track order statusWorking hours: 8:00 AM - 12:00 PMSkills:Organizational skills, critical thinker, ability to make decisions in a timely manner, customer service, speak with customers in a kind and professional manner, ability to multi-task, and follow-upEducation:High SchoolExperience:4-7 yearsQualifications:Ability to work clients schedule which is Monday - Friday, 8:00AM - 12:00 PM (20hrs per week)Previous experience utilizing AS400 is a plusPrevious customer service experience with an industrial company (distribution, supply chain, manufacturing)Recent experience utilizing MS Word, Excel, and OutlookFast and accurate typing (60+wpm) and 10-key data entry skillsProfessional demeanor with co-workers, management, and customers Email an updated resume during the application processSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Spherion is seeking candidates for a customer service position with a locally-owned industrial supplier in Shelby County. Our client was established more than 50 years ago in Alabama and their parent company is based in Birmingham. The Customer Service Representative is a part-time position and may transition into a full-time permanent position based on attendance, punctuality, performance, and work ethic.Responsibilities:Answer multi-line phonesOrganize workflow to meet customer timeframesLearn product line, prices, delivery time, drop ship items, Write up orders, mail catalogs, provide samples, quote pricesProvide pricing and delivery informationSpeak with customers to set-up new accountsRespond promptly to customer inquiriesHandle and resolve complaintsMaintain customer databaseProvide pricing and delivery information Track order statusWorking hours: 8:00 AM - 12:00 PMSkills:Organizational skills, critical thinker, ability to make decisions in a timely manner, customer service, speak with customers in a kind and professional manner, ability to multi-task, and follow-upEducation:High SchoolExperience:4-7 yearsQualifications:Ability to work clients schedule which is Monday - Friday, 8:00AM - 12:00 PM (20hrs per week)Previous experience utilizing AS400 is a plusPrevious customer service experience with an industrial company (distribution, supply chain, manufacturing)Recent experience utilizing MS Word, Excel, and OutlookFast and accurate typing (60+wpm) and 10-key data entry skillsProfessional demeanor with co-workers, management, and customers Email an updated resume during the application processSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Sioux Falls, South Dakota
        • Temp to Perm
        • $14.50 - $15.00 per hour
        • 9:00 AM - 6:00 PM
        Spherion Staffing has multiple Entry Level Customer Service Specialist positions available. This position is responsible for providing professional world-class customer service by capturing general and specific information on potential total loss vehicles and communication of the market valuation while working remotely. Responsibilities:-Receive initial calls and obtain all pertinent vehicle information from potential Total Loss claims-Ensure that all vehicle information is entered into the system completely and accurately-Provide the reference number and vehicle valuation to the caller-Handle incoming calls related to PPV status updates and process changes on existing market valuations-Warm transfer of calls that require escalation or assistance from other work groups-Assist in training/mentoring new Customer Service reps-Handle incoming calls related to CRV status updates and process changes on existing market valuations-Attendance is critical throughout the assignment but is mandatory during the 30 day training period (no exceptions are allowed)Responsibilities:See aboveWorking hours: 9:00 AM - 6:00 PMSkills:Requirements: -High school degree-Must have minimum of 6 months of customer service work experience-Ability to work flexible hours between 6 am to 9pm M-F and occasional Saturday-1 weekday must work until 9 pmEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Spherion Staffing has multiple Entry Level Customer Service Specialist positions available. This position is responsible for providing professional world-class customer service by capturing general and specific information on potential total loss vehicles and communication of the market valuation while working remotely. Responsibilities:-Receive initial calls and obtain all pertinent vehicle information from potential Total Loss claims-Ensure that all vehicle information is entered into the system completely and accurately-Provide the reference number and vehicle valuation to the caller-Handle incoming calls related to PPV status updates and process changes on existing market valuations-Warm transfer of calls that require escalation or assistance from other work groups-Assist in training/mentoring new Customer Service reps-Handle incoming calls related to CRV status updates and process changes on existing market valuations-Attendance is critical throughout the assignment but is mandatory during the 30 day training period (no exceptions are allowed)Responsibilities:See aboveWorking hours: 9:00 AM - 6:00 PMSkills:Requirements: -High school degree-Must have minimum of 6 months of customer service work experience-Ability to work flexible hours between 6 am to 9pm M-F and occasional Saturday-1 weekday must work until 9 pmEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Warsaw, Indiana
        • Temp to Perm
        • $12.00 per hour
        • 12:00 PM - 9:00 PM
        Spherion Staffing is hiring Collection Call Center Agents for our client in Warsaw!Pay is $12.00/HRShift:Monday - Friday: 12 pm - 9 pm*Temp to perm! Able to receive base pay plus commission when hired on!*Responsibilities:This position requires individuals to make collection calls in a call center environment.Customer base is mainly in the medical or utility industry.Looking for individuals who pride themselves on excellent customer service approaches.Working hours: 12:00 PM - 9:00 PMSkills:Computer SkillsTeamwork mentalityCustomer Service skillsEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma RequiredPre-employment drug screen and background check If interested apply today! Call or text us at 260-496-9900 to speak with a recruiter!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Spherion Staffing is hiring Collection Call Center Agents for our client in Warsaw!Pay is $12.00/HRShift:Monday - Friday: 12 pm - 9 pm*Temp to perm! Able to receive base pay plus commission when hired on!*Responsibilities:This position requires individuals to make collection calls in a call center environment.Customer base is mainly in the medical or utility industry.Looking for individuals who pride themselves on excellent customer service approaches.Working hours: 12:00 PM - 9:00 PMSkills:Computer SkillsTeamwork mentalityCustomer Service skillsEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma RequiredPre-employment drug screen and background check If interested apply today! Call or text us at 260-496-9900 to speak with a recruiter!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Temple, Texas
        • Temp to Perm
        • $11.00 per hour
        • 6:00 AM - 11:00 PM
         Find your ideal customer service job now! Spherion-, a recognized leader in the recruiting and staffing industry, is seeking energetic customer service representatives with a desire to work in a fast-paced environment for a leading call center business in Killeen, Texas. This is currently an on site call center position with the possibility of transitioning to work from home after training.Must be available to work between M-F, 10am-10pm & Sat-Sun 6am-10pm CST. Agents MUST be open to weekend hoursResponsibilities:RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:Assisting customers with various inquiries in a timely manner with a high degree of professionalismResearching and resolving customer issuesInputting customer information into client systemsManaging transactions and changes to accounts Offering solutions that optimize the customer experience and retain their businessPerforming other administrative duties as assigned.Working hours: 6:00 AM - 11:00 PMSkills:- Excellent customer service skills- Excellent computer skills- Experience handling volatile phone callsEducation:High SchoolExperience:0-1 yearsQualifications:Good written and verbal communication skillsStrong customer service skills.Ability to multitask and use multiple systems on multiple platforms.Ability to identify customer problems and take appropriate actions in the correct system. Ability to remain calm under pressure and handle upset callers.Active listening skills and ability to ask clarifying questions to gain understanding.Problem solving skills.Must demonstrate patience and compassion toward callers.Ability to take constructive criticism and have a willingness to change.Maintain confidentiality and professionalism.Must be at least 18 years old, and pass a background screen and drug test. APPLY and call Spherion Temple @ 254-778-0533. MUST have open availability!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. 
         Find your ideal customer service job now! Spherion-, a recognized leader in the recruiting and staffing industry, is seeking energetic customer service representatives with a desire to work in a fast-paced environment for a leading call center business in Killeen, Texas. This is currently an on site call center position with the possibility of transitioning to work from home after training.Must be available to work between M-F, 10am-10pm & Sat-Sun 6am-10pm CST. Agents MUST be open to weekend hoursResponsibilities:RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:Assisting customers with various inquiries in a timely manner with a high degree of professionalismResearching and resolving customer issuesInputting customer information into client systemsManaging transactions and changes to accounts Offering solutions that optimize the customer experience and retain their businessPerforming other administrative duties as assigned.Working hours: 6:00 AM - 11:00 PMSkills:- Excellent customer service skills- Excellent computer skills- Experience handling volatile phone callsEducation:High SchoolExperience:0-1 yearsQualifications:Good written and verbal communication skillsStrong customer service skills.Ability to multitask and use multiple systems on multiple platforms.Ability to identify customer problems and take appropriate actions in the correct system. Ability to remain calm under pressure and handle upset callers.Active listening skills and ability to ask clarifying questions to gain understanding.Problem solving skills.Must demonstrate patience and compassion toward callers.Ability to take constructive criticism and have a willingness to change.Maintain confidentiality and professionalism.Must be at least 18 years old, and pass a background screen and drug test. APPLY and call Spherion Temple @ 254-778-0533. MUST have open availability!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. 
        • College Station, Texas
        • Temp to Perm
        • $13.00 - $14.00 per hour
        • 8:00 AM - 5:00 PM
        Spherion is working with a mortgage industry leader to hire customer service representatives to handle a high volume of mortgage industry calls and customer inquiries.Responsibilities:Qualified candidates must:Provide excellent customer serviceAnswer and direct callsComplete customer requestsInput data from call into technology systems following proper protocolCommunicate effectively with customers, clients, and team membersWorking hours: 8:00 AM - 5:00 PMSkills:Customer service focusedWork well under pressureAbility to add, subtract, multiply, and divide using a calculatorRemain flexible under changing schedules and demandsMaintain a high level of professionalism in dress and demeanorGood interpersonal skillsGood listening skillsEducation:High SchoolExperience:0-1 yearsQualifications:Education/Certification(s)High school/GED ScheduleM-F 8am-5pm Qualified candidates please apply online today.After applying, please continue to monit