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      • Bismarck, North Dakota
      • Permanent
      • $18.00 - $25.00 per hour
      • Various Shifts Available
      Spherion Staffing is interviewing for an IT Support Specialist to work with a Bismarck client. This can be a remote position. The primary responsibility of the IT Support Specialist position is to maintain availability in a fast-paced call queue and utilize technical programs and tools as needed to provide customers with advanced assistance and solutions for technical issues related to Hardware, Software, and Networking. The IT Support Specialist is a client-facing role that requires effective and timely communication with customers on new and existing tickets.Individuals in this role will be expected to identify and escalate issues that require complex troubleshooting and extended time, collaborate with senior resources on mentoring opportunities, and provide technical mentoring to Support Specialist I team members. All professional service positions are expected to drive revenue and customer satisfaction through up to date communication, accurate time keeping, thorough documentation and overall issue resolution.Direct Hire OpportunityPay $15-25/hour DOEResponsibilities:- Have business specific knowledge of the customer's technical environment and operations- Collaborate with the team members to ensure steps taken support the customer's needs- Ensure risks are identified, communicated, and mitigated throughout troubleshooting process- Perform follow-up to verify final resolution and determine customer satisfaction level- Provide high level of commitment to employees- Provide effective and timely communication with team members regarding task progression and status- Work with Services Coordinator to ensure collaboration between teams- Update and maintain network documentation and processes for recurring procedures- Strive for efficiency to ensure individual and team goals are met- Anticipate and help prepare for major technology changes to ensure a competitive advantage- Identify inefficiencies and offer suggestions for improvement when applicable- Recognize opportunities to offer new technical solutions that fit the customer's business needsResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-Associates degree and/or 3-5 Years relevant work experience-Prefer 2 certifications | A+, Network +, Server +, MCSA, VTSP or other industry certifications-Must have the ability to work under pressure and multitask to meet customer satisfactionEducation:AssociateExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Jon Meidinger at 701-250-1111Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is interviewing for an IT Support Specialist to work with a Bismarck client. This can be a remote position. The primary responsibility of the IT Support Specialist position is to maintain availability in a fast-paced call queue and utilize technical programs and tools as needed to provide customers with advanced assistance and solutions for technical issues related to Hardware, Software, and Networking. The IT Support Specialist is a client-facing role that requires effective and timely communication with customers on new and existing tickets.Individuals in this role will be expected to identify and escalate issues that require complex troubleshooting and extended time, collaborate with senior resources on mentoring opportunities, and provide technical mentoring to Support Specialist I team members. All professional service positions are expected to drive revenue and customer satisfaction through up to date communication, accurate time keeping, thorough documentation and overall issue resolution.Direct Hire OpportunityPay $15-25/hour DOEResponsibilities:- Have business specific knowledge of the customer's technical environment and operations- Collaborate with the team members to ensure steps taken support the customer's needs- Ensure risks are identified, communicated, and mitigated throughout troubleshooting process- Perform follow-up to verify final resolution and determine customer satisfaction level- Provide high level of commitment to employees- Provide effective and timely communication with team members regarding task progression and status- Work with Services Coordinator to ensure collaboration between teams- Update and maintain network documentation and processes for recurring procedures- Strive for efficiency to ensure individual and team goals are met- Anticipate and help prepare for major technology changes to ensure a competitive advantage- Identify inefficiencies and offer suggestions for improvement when applicable- Recognize opportunities to offer new technical solutions that fit the customer's business needsResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-Associates degree and/or 3-5 Years relevant work experience-Prefer 2 certifications | A+, Network +, Server +, MCSA, VTSP or other industry certifications-Must have the ability to work under pressure and multitask to meet customer satisfactionEducation:AssociateExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Jon Meidinger at 701-250-1111Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bismarck, North Dakota
      • Temporary
      • $17.99 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Staffing is interviewing for a temporary position of Service Desk Anaylst. This is a remote position for someone in North Dakota. We are looking for an entry level graduate of an IT program.Pay $17/hourMonday-Friday 8 am-5 pmResponsibilities:- Accountable for gathering information through customer conversation to assist with issues requiring informing or troubleshooting to be done in a timely manner- Log on to support tools and enlist the aid of additional support staff if necessary- Coordinate issues outside the scope of their capability or responsibility in having additional assistance from other service resources from other divisions and teams- Generate provision of requirements for users in the self-service intranet and update requirementsResponsibilities:See aboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-Associates degree in computer science, information systems, or a closely related field-Must be able to perform effectively under pressure, have good problem-solving skills, must exhibit a positive enthusiasm toward work, co-workers and customers-Must also be self-motivated, accurate, reliable and consistent and must be willing to work a rotating shift and be on-call periodically-Must be detail oriented-Must have excellent documentation skills-Must have high end computer skills-Need to be process oriented-Ability to follow processes consistentlyEducation:AssociateExperience:0-1 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to John Funk at 701-298-8300Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is interviewing for a temporary position of Service Desk Anaylst. This is a remote position for someone in North Dakota. We are looking for an entry level graduate of an IT program.Pay $17/hourMonday-Friday 8 am-5 pmResponsibilities:- Accountable for gathering information through customer conversation to assist with issues requiring informing or troubleshooting to be done in a timely manner- Log on to support tools and enlist the aid of additional support staff if necessary- Coordinate issues outside the scope of their capability or responsibility in having additional assistance from other service resources from other divisions and teams- Generate provision of requirements for users in the self-service intranet and update requirementsResponsibilities:See aboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-Associates degree in computer science, information systems, or a closely related field-Must be able to perform effectively under pressure, have good problem-solving skills, must exhibit a positive enthusiasm toward work, co-workers and customers-Must also be self-motivated, accurate, reliable and consistent and must be willing to work a rotating shift and be on-call periodically-Must be detail oriented-Must have excellent documentation skills-Must have high end computer skills-Need to be process oriented-Ability to follow processes consistentlyEducation:AssociateExperience:0-1 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to John Funk at 701-298-8300Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bismarck, North Dakota
      • Temporary
      • $17.99 - $18.00 per hour
      • Various Shifts Available
      Spherion Staffing is looking for a couple temporary IT Operations Technicians. In this role the IT Operations Technician will be responsible for the operation and maintenance of data centers and performance monitoring of multiple computer platforms and related peripheral equipment. Candidates must have an Associate's degree in computer science, information systems, or a closely related field.Pay Rate: $18/hour2 Schedules available: Monday-Friday - 4pm to 12am OR 8pm to 4amResponsibilities:- Responsible for the operation and maintenance of data centers and performance monitoring of multiple computer platforms and related peripheral equipment- Operate tape drive equipment and monitor computer systems to prevent, detect, and troubleshoot malfunctions- Individuals will assist clients customer service call center by taking support calls - Perform minor maintenance of equipment and identify problems with computer hardware and software- Monitor application batch processing and perform various related duties common to the production systems- May be required to perform duties such as training/mentoring of others, aiding in the resolution of problems, performing more complex maintenance and be part of an on-call rotationResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements: -Associates degree in computer science, information systems, or a closely related field-Current and progressive work experience monitoring multiple computing platforms including mid-range, mainframe, and/or servers-Job Scheduler experience-Telephone customer service experienceEducation:AssociateExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to John Funk at 701-298-8300Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is looking for a couple temporary IT Operations Technicians. In this role the IT Operations Technician will be responsible for the operation and maintenance of data centers and performance monitoring of multiple computer platforms and related peripheral equipment. Candidates must have an Associate's degree in computer science, information systems, or a closely related field.Pay Rate: $18/hour2 Schedules available: Monday-Friday - 4pm to 12am OR 8pm to 4amResponsibilities:- Responsible for the operation and maintenance of data centers and performance monitoring of multiple computer platforms and related peripheral equipment- Operate tape drive equipment and monitor computer systems to prevent, detect, and troubleshoot malfunctions- Individuals will assist clients customer service call center by taking support calls - Perform minor maintenance of equipment and identify problems with computer hardware and software- Monitor application batch processing and perform various related duties common to the production systems- May be required to perform duties such as training/mentoring of others, aiding in the resolution of problems, performing more complex maintenance and be part of an on-call rotationResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements: -Associates degree in computer science, information systems, or a closely related field-Current and progressive work experience monitoring multiple computing platforms including mid-range, mainframe, and/or servers-Job Scheduler experience-Telephone customer service experienceEducation:AssociateExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to John Funk at 701-298-8300Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bismarck, North Dakota
      • Temporary
      • $35.00 - $45.00 per hour
      • Various Shifts Available
      Pay $35-45/hour DOE Responsibilities:- Work within a team of technical staff to maintain the network infrastructure- Configure and upgrade switches, routers and wireless access points- Maintain documentation on all network equipment including configuration files and network maps- Work with the maintenance department to install all cabling and ensure that cable installations meet industry standards and best practices including certifications and appropriate labeling- Assist with the implementation of Changes (especially those that involve project task work) approved by the CAB (Change Advisory Board)- Work with and configure internal and external monitoring systems to ensure alerts are being generated for service outages- Work closely with the Systems Admin Team to ensure network security and manage network wide security including all connecting devices. This includes managing security policies, procedures and reviews.- Maintain a list of all statically assigned IP addresses and work with public facing IP address spaceResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-Associates degree in Information Technologies -Project management training or equivalent project management experience-Experience managing FortiGate Firewalls, Cisco Networking (Catalyst, Nexus, Fexus), Extreme Networking (Summit, Wireless, Campus Controller) preferred-1 to 3 years' experience in network administration and PC maintenance-Must be able to display strong end user orientation and customer service skills-Must have a strong understanding of technical troubleshooting methodology-Self-directed with strong desire to succeed-Demonstrated excellence in teamwork as well as excellent oral, written and interpersonal communication skills-Ability to work a flexible schedule as needed-Orientation to detail and thorough documentation-Ability to work with a range of technical staff to develop joint solutionsEducation:AssociateExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Jon Meidinger at 701-250-1111Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Pay $35-45/hour DOE Responsibilities:- Work within a team of technical staff to maintain the network infrastructure- Configure and upgrade switches, routers and wireless access points- Maintain documentation on all network equipment including configuration files and network maps- Work with the maintenance department to install all cabling and ensure that cable installations meet industry standards and best practices including certifications and appropriate labeling- Assist with the implementation of Changes (especially those that involve project task work) approved by the CAB (Change Advisory Board)- Work with and configure internal and external monitoring systems to ensure alerts are being generated for service outages- Work closely with the Systems Admin Team to ensure network security and manage network wide security including all connecting devices. This includes managing security policies, procedures and reviews.- Maintain a list of all statically assigned IP addresses and work with public facing IP address spaceResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-Associates degree in Information Technologies -Project management training or equivalent project management experience-Experience managing FortiGate Firewalls, Cisco Networking (Catalyst, Nexus, Fexus), Extreme Networking (Summit, Wireless, Campus Controller) preferred-1 to 3 years' experience in network administration and PC maintenance-Must be able to display strong end user orientation and customer service skills-Must have a strong understanding of technical troubleshooting methodology-Self-directed with strong desire to succeed-Demonstrated excellence in teamwork as well as excellent oral, written and interpersonal communication skills-Ability to work a flexible schedule as needed-Orientation to detail and thorough documentation-Ability to work with a range of technical staff to develop joint solutionsEducation:AssociateExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Jon Meidinger at 701-250-1111Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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