advanced administrative assistant.

Reporting to Internal Operations Manager, this position plays a key role in managing operational tasks, internal communications, and support services for bureau leadership and staff. Youll act as a central point of coordination across teams, managing multiple shared inboxes, supporting onboarding and tech logistics, and handling official Medicaid-related correspondence.
Youll also receive a State-provided home printer to manage and mail time-sensitive letters to Medicaid providers and recipients, ensuring timely and professional communication from the department.

Responsibilities:

• Manage shared email inboxes (HMO, Long Term Care, IRIS), triaging inquiries and routing them appropriately.
• Draft, format, and mail professional communications to Medicaid stakeholders using advanced MS Word skills and a home printer provided by the State.
• Schedule and coordinate meetings, take notes, and manage presentation materials and distribution.
• Oversee onboarding tasks including form submissions, equipment setup, and remote access for new hires.
• Maintain distribution lists, internal records, procedural documents, and SharePoint content.
• Serve as a resource for IT coordination, equipment tracking, and internal troubleshooting.
• Collaborate with a supportive team during a time of organizational transition, including a move to a new facility.

Qualifications:

• Expert-level proficiency in Microsoft Office, especially Word (styles, formatting, and templates).
• Strong writing, editing, and document preparation skills.
• Proven ability to work independently and maintain confidentiality in a remote work environment.
• Excellent multitasking, organization, and independent time management.
• Familiarity with Medicaid or healthcare programs and how they relate to HMOs is a plus.
• Tech-comfortable and able to navigate multiple systems for access, communication, and coordination.

Position Details & Benefits:

• Work Arrangement: Fully Remote (Wisconsin-based preferred)
• Contracting Agency: Spherion
• Schedule: Full-time, Monday?Friday
• Status: Long-term, ongoing contract position
• Paid Time Off: Includes 4 weeks of PTO per year and 9 paid holidays
• Equipment: State-issued laptop and printer provided for remote duties

Why Join Us?

• Be part of a phenomenal, mission-driven team with a strong culture of support and collaboration.
• Work under a great manager who empowers staff with autonomy and flexibility.
• Gain stability and purpose through a long-term role supporting vital Medicaid operations.
• Thrive in a remote-first work environment with professional growth and day-to-day variety.

Apply for the Advanced Administrative Assistant for immediate consideration

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).