Join a leading national distributor as a Customer Care Representative! In this role, you will be responsible for handling inbound calls from customers, providing assistance with placing orders, compiling quotes, and facilitating the delivery of products. Once trained, Customer Care Representatives are expected to maintain working knowledge of products in order to provide excellent service with accuracy and timeliness.
Highlights:
...
- Direct Hire
- Pay rate: $25+
- Comprehensive benefits package includes medical, dental, and vision insurance, life insurance, disability, and more!
- Onsite in Windsor, WI
Responsibilities:
- Communicate with customers via phone and email, process orders and requests for returns. Provide quotes as needed
- Identify and resolve customer complaints/problems using established procedures
- Work with various vendors in obtaining parts, checking status of orders, obtaining pricing, special quotes, and availability of parts
- Assist in inventory control. Solve discrepancies between customer service and the warehouse
- Operate in conformance with the requirements of the quality management system
- Assist other employees both in and out of the department
- Provide feedback on system needs/changes
Qualifications:
- Prior experience in Customer Service or Sales
- Knowledge of automotive or heavy-duty parts preferred
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office applications
- Attention to detail and ability to manage multiple priorities
- Authorized to work permanently in the U.S. without sponsorship
If you are looking to be a part of a team dedicated to providing an exceptional customer experience, please apply to the Customer Care Representative role today!
#SPH1001
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
Join a leading national distributor as a Customer Care Representative! In this role, you will be responsible for handling inbound calls from customers, providing assistance with placing orders, compiling quotes, and facilitating the delivery of products. Once trained, Customer Care Representatives are expected to maintain working knowledge of products in order to provide excellent service with accuracy and timeliness.
Highlights:
- Direct Hire
- Pay rate: $25+
- Comprehensive benefits package includes medical, dental, and vision insurance, life insurance, disability, and more!
- Onsite in Windsor, WI
Responsibilities:
- Communicate with customers via phone and email, process orders and requests for returns. Provide quotes as needed
- Identify and resolve customer complaints/problems using established procedures
- Work with various vendors in obtaining parts, checking status of orders, obtaining pricing, special quotes, and availability of parts
- Assist in inventory control. Solve discrepancies between customer service and the warehouse
- Operate in conformance with the requirements of the quality management system
- Assist other employees both in and out of the department
- Provide feedback on system needs/changes
Qualifications:
- Prior experience in Customer Service or Sales
- Knowledge of automotive or heavy-duty parts preferred
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office applications
- Attention to detail and ability to manage multiple priorities
- Authorized to work permanently in the U.S. without sponsorship
If you are looking to be a part of a team dedicated to providing an exceptional customer experience, please apply to the Customer Care Representative role today!
#SPH1001
...
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
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