Join the nations leading provider of premium engine repair components as a Customer Care Representative!
This position is responsible for handling inbound calls from customers, providing assistance with placing orders, compiling quotes and facilitating the delivery of products. Once trained, Customer Support Specialists are expected to maintain a working knowledge of products in order to provide excellent service with accuracy and timeliness.
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Highlights:
- Direct Hire
- Pay rate: $25+
- Onsite in Windsor, WI
Responsibilities:
- Communicate with customers via phone and email, process orders and requests for returns. Provide quotes as needed.
- Identify and resolve customer complaints/problems using established procedures.
- Work with various vendors in obtaining parts, checking status of orders, obtaining pricing, special quotes and availability of parts.
- Assist in inventory control. Solve discrepancies between customer service and warehouse.
- Operate in conformance with the requirements of the quality management system.
- Assist other employees both in and out of the department.
- Perform other related duties and assignments as required.
- Provide feedback on system needs/changes.
Qualifications:
- Prior experience in Customer Service or Sales
- Strong written and verbal communication skills.
- Knowledge of automotive or heavy duty parts preferred.
- Proficiency with Microsoft Office applications.
- Strong attention to detail and ability to manage multiple priorities.
- Authorized to work permanently in the U.S. without sponsorship
Please apply to the Customer Care Representative for immediate consideration
#SPH1006
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
Join the nations leading provider of premium engine repair components as a Customer Care Representative!
This position is responsible for handling inbound calls from customers, providing assistance with placing orders, compiling quotes and facilitating the delivery of products. Once trained, Customer Support Specialists are expected to maintain a working knowledge of products in order to provide excellent service with accuracy and timeliness.
Highlights:
- Direct Hire
- Pay rate: $25+
- Onsite in Windsor, WI
Responsibilities:
- Communicate with customers via phone and email, process orders and requests for returns. Provide quotes as needed.
- Identify and resolve customer complaints/problems using established procedures.
- Work with various vendors in obtaining parts, checking status of orders, obtaining pricing, special quotes and availability of parts.
- Assist in inventory control. Solve discrepancies between customer service and warehouse.
- Operate in conformance with the requirements of the quality management system.
- Assist other employees both in and out of the department.
- Perform other related duties and assignments as required.
- Provide feedback on system needs/changes.
Qualifications:
- Prior experience in Customer Service or Sales
- Strong written and verbal communication skills.
- Knowledge of automotive or heavy duty parts preferred.
- Proficiency with Microsoft Office applications.
- Strong attention to detail and ability to manage multiple priorities.
- Authorized to work permanently in the U.S. without sponsorship
Please apply to the Customer Care Representative for immediate consideration
#SPH1006
...
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
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