Become a temp to hire Medical Administrative Assistant for some of the most skilled, compassionate, and respected physicians in Madison! Our client is Dane County's longest-serving independent, multi-specialty health care provider, and they are hiring! The Float Scheduling/Registration Representative provides coverage in internal medicine, pediatrics, OB/GYN, and physical therapy; and acts as switchboard operator, patient services representative, abstractor, and medical records clerk as assigned. This position greets patients, answers the telephone or switchboard, schedules appointments, registers patients, verifies and updates demographic and insurance information, prepares charts, pulls and files medical records, and performs other general clerical duties.Responsibilities:- Build and maintain provider schedules. Accurately schedule, reschedule, cancel, and coordinate patient appointments per physician protocol. Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures. Contacts patients 1-2 days prior to appointment to confirm appointment- Register patients; verify, update, and/or enter patient demographic and insurance information with a high degree of accuracy- Greets patients and others in a positive and helpful manner. Provides directions, information, and other assistance as needed- Answer telephone in a pleasant and professional manner, identify department and name, and forward calls to or accurately record messages for physicians and staff- Review patient notes and follow through on requests from the business office (e.g. checking for payment before scheduling, directing patients to registration for a copy of insurance card, etc.)- Accept checks, debit/credit, and cash payments in person and provide a receipt- Distribute materials to patients as required by the department (e.g. Medicare brochures, pediatric questionnaires, testing instructions, and educational materials, etc.). Distribute drug samples for patients as instructed by physicians/nursing staff and has recipient sign receipt- Perform pre-registration and work registration and billing work queues- Pull, file, and deliver charts; number and file documentation and correspondence; and answer telephone requests for charts and/or medical information release- Adhere to the clinic and departmental policies and procedures including patient confidentiality- Attend and participate in department meetingsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning, and prioritization skills; clear and effective written and verbal communication skills- Strong attention to detail/accuracy; resourcefulness and initiative to learn new skills- Ability to perform multiple tasks in a fast-paced environment- Ability to demonstrate empathy and compassion- Proficiency in use of Microsoft Word, Excel, and OutlookEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent required, some college preferred- 2+ years of reception/office experience in a medical/dental office, or insurance setting- Prior Epic experience required- Current CPT and ICD coding, and medical terminology; and cash handling experience Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Become a temp to hire Medical Administrative Assistant for some of the most skilled, compassionate, and respected physicians in Madison! Our client is Dane County's longest-serving independent, multi-specialty health care provider, and they are hiring! The Float Scheduling/Registration Representative provides coverage in internal medicine, pediatrics, OB/GYN, and physical therapy; and acts as switchboard operator, patient services representative, abstractor, and medical records clerk as assigned. This position greets patients, answers the telephone or switchboard, schedules appointments, registers patients, verifies and updates demographic and insurance information, prepares charts, pulls and files medical records, and performs other general clerical duties.Responsibilities:- Build and maintain provider schedules. Accurately schedule, reschedule, cancel, and coordinate patient appointments per physician protocol. Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures. Contacts patients 1-2 days prior to appointment to confirm appointment- Register patients; verify, update, and/or enter patient demographic and insurance information with a high degree of accuracy- Greets patients and others in a positive and helpful manner. Provides directions, information, and other assistance as needed- Answer telephone in a pleasant and professional manner, identify department and name, and forward calls to or accurately record messages for physicians and staff- Review patient notes and follow through on requests from the business office (e.g. checking for payment before scheduling, directing patients to registration for a copy of insurance card, etc.)- Accept checks, debit/credit, and cash payments in person and provide a receipt- Distribute materials to patients as required by the department (e.g. Medicare brochures, pediatric questionnaires, testing instructions, and educational materials, etc.). Distribute drug samples for patients as instructed by physicians/nursing staff and has recipient sign receipt- Perform pre-registration and work registration and billing work queues- Pull, file, and deliver charts; number and file documentation and correspondence; and answer telephone requests for charts and/or medical information release- Adhere to the clinic and departmental policies and procedures including patient confidentiality- Attend and participate in department meetingsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning, and prioritization skills; clear and effective written and verbal communication skills- Strong attention to detail/accuracy; resourcefulness and initiative to learn new skills- Ability to perform multiple tasks in a fast-paced environment- Ability to demonstrate empathy and compassion- Proficiency in use of Microsoft Word, Excel, and OutlookEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent required, some college preferred- 2+ years of reception/office experience in a medical/dental office, or insurance setting- Prior Epic experience required- Current CPT and ICD coding, and medical terminology; and cash handling experience Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is recruiting for a temp-to-hire Senior Medical Administrative Assistant for one of the most skilled, devoted, and respected physician groups in Madison! The Senior Administrative Assistant will provide administrative support to the management team including the Executive Director, Clinical Operations, Business Operations, Human Resources, and Quality Care Managers. The duties include answering phones, scheduling and organizing meetings, designing and proofreading various documents, ordering office supplies, and other tasks as assigned.Responsibilities:- Anticipate the needs of the management team by reviewing schedules, preparing and gathering records, reports, correspondence, or other necessary information- Monitoring and communicating the status of work/projects- Immediately acknowledge and greet vendors, visitors, and others in a positive and helpful manner and provide directions, information, and other assistance as needed- Schedule and organize meetings, prepare and organize meeting materials, make room arrangements, pick up food, take meeting minutes as directed and email/send notes to designated individuals, and follow through on action items from meetings- Answer the telephone in an efficient, pleasant, and professional manner. Screen and forward calls to or accurately record messages for staff- Open and sort mail, distribute policies and documents, collect signatures, photocopy, scan, fax, and deliver information/documents as requested. Maintain various filing systems- Schedule interviews, send confirmations and reject letters as directed, prepare orientation/training materials, take staff photos, and prepare/send the employee newsletter- Design, type, and proofread various letters, memos, documents, posters, and forms- Accurately maintain spreadsheets as well as research, gather, and organize information- Enter data and assist with analysis- Maintain social media presence through researching, proposing, and writing post material- Order and track supplies, organize and maintain office supply closet, contact outside vendors regarding requests/questions/issues, research competitive prices, and occasionally shop for supplies in person or online- May assist with payment posting and with other departments as time allows- Attend staff meetings as scheduled and participate in clinic initiatives and training in a positive, collaborative manner- Adhere to the clinic and departmental policies and procedures including confidentiality- Maintain courteous, professional relationships with vendors, visitors, providers, and coworkers. Refer concerns to Executive Director or another manager as appropriate- Enhance professional growth and development by attending meetings, seminars, conferences, continuing education courses, etcWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning, and prioritization skills- Clear and effective written and oral communication skills- Strong attention to detail/accuracyEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED required- Two years of administrative assistant experience required- Prior experience in a medical, dental, or insurance setting preferred- Proficiency in the use of Microsoft Word, Excel, and Outlook- Ability to type 45-50 wpm- Working knowledge of spreadsheets and databases as well as social media platforms- Experience operating standard office equipment Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is recruiting for a temp-to-hire Senior Medical Administrative Assistant for one of the most skilled, devoted, and respected physician groups in Madison! The Senior Administrative Assistant will provide administrative support to the management team including the Executive Director, Clinical Operations, Business Operations, Human Resources, and Quality Care Managers. The duties include answering phones, scheduling and organizing meetings, designing and proofreading various documents, ordering office supplies, and other tasks as assigned.Responsibilities:- Anticipate the needs of the management team by reviewing schedules, preparing and gathering records, reports, correspondence, or other necessary information- Monitoring and communicating the status of work/projects- Immediately acknowledge and greet vendors, visitors, and others in a positive and helpful manner and provide directions, information, and other assistance as needed- Schedule and organize meetings, prepare and organize meeting materials, make room arrangements, pick up food, take meeting minutes as directed and email/send notes to designated individuals, and follow through on action items from meetings- Answer the telephone in an efficient, pleasant, and professional manner. Screen and forward calls to or accurately record messages for staff- Open and sort mail, distribute policies and documents, collect signatures, photocopy, scan, fax, and deliver information/documents as requested. Maintain various filing systems- Schedule interviews, send confirmations and reject letters as directed, prepare orientation/training materials, take staff photos, and prepare/send the employee newsletter- Design, type, and proofread various letters, memos, documents, posters, and forms- Accurately maintain spreadsheets as well as research, gather, and organize information- Enter data and assist with analysis- Maintain social media presence through researching, proposing, and writing post material- Order and track supplies, organize and maintain office supply closet, contact outside vendors regarding requests/questions/issues, research competitive prices, and occasionally shop for supplies in person or online- May assist with payment posting and with other departments as time allows- Attend staff meetings as scheduled and participate in clinic initiatives and training in a positive, collaborative manner- Adhere to the clinic and departmental policies and procedures including confidentiality- Maintain courteous, professional relationships with vendors, visitors, providers, and coworkers. Refer concerns to Executive Director or another manager as appropriate- Enhance professional growth and development by attending meetings, seminars, conferences, continuing education courses, etcWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning, and prioritization skills- Clear and effective written and oral communication skills- Strong attention to detail/accuracyEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED required- Two years of administrative assistant experience required- Prior experience in a medical, dental, or insurance setting preferred- Proficiency in the use of Microsoft Word, Excel, and Outlook- Ability to type 45-50 wpm- Working knowledge of spreadsheets and databases as well as social media platforms- Experience operating standard office equipment Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.