Spherion Staffing has partnered with a bio-pharmaceutical industry leader to recruit for this role. The primary purpose of this role is to assist in the development, design, and transfer of assays in support of product development and production of biotherapeutic molecules.Responsibilities:- Preparation of buffers, solutions, and reagents- Maintain laboratory equipment and logbooks- Perform analytical methods and assist with analytical development activities- Maintain laboratory and order supplied as neededWorking hours: Various Shifts AvailableSkills:- Ability to receive training in current Good Manufacturing Practice regulations- Ability to wear and work in PPEEducation:BachelorsExperience:1-4 yearsQualifications:- Associate???s degree in Molecular Biology or related field, Bachelor???s degree preferred- Experience in tissue culturing- Knowledge of SDS-PAGE, preferred Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing has partnered with a bio-pharmaceutical industry leader to recruit for this role. The primary purpose of this role is to assist in the development, design, and transfer of assays in support of product development and production of biotherapeutic molecules.Responsibilities:- Preparation of buffers, solutions, and reagents- Maintain laboratory equipment and logbooks- Perform analytical methods and assist with analytical development activities- Maintain laboratory and order supplied as neededWorking hours: Various Shifts AvailableSkills:- Ability to receive training in current Good Manufacturing Practice regulations- Ability to wear and work in PPEEducation:BachelorsExperience:1-4 yearsQualifications:- Associate???s degree in Molecular Biology or related field, Bachelor???s degree preferred- Experience in tissue culturing- Knowledge of SDS-PAGE, preferred Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is seeking a Quality Assurance individual for a manufacturing company in Brenham, TX. Quality inspectors oversee the product development process and ensure that all products meet quality standards.Responsibilities:Read blueprints and specificationsFollow quality check procedures put in place by the company Inspect, test, and measure materials using gauges, calipers, and micrometersDocument quality issues and corrective action to be takenRecommend improvements to the production process to ensure quality controlWorking hours: 6:00 AM - 6:00 PMSkills:Attention to detailExcellent verbal and written communicationAbility to stand long periods of timeEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GEDPrevious quality control experience preferred Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is seeking a Quality Assurance individual for a manufacturing company in Brenham, TX. Quality inspectors oversee the product development process and ensure that all products meet quality standards.Responsibilities:Read blueprints and specificationsFollow quality check procedures put in place by the company Inspect, test, and measure materials using gauges, calipers, and micrometersDocument quality issues and corrective action to be takenRecommend improvements to the production process to ensure quality controlWorking hours: 6:00 AM - 6:00 PMSkills:Attention to detailExcellent verbal and written communicationAbility to stand long periods of timeEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GEDPrevious quality control experience preferred Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Assist a stable and growing Sarasota Co. with Team Lead duties within their production facility.Responsibilities:The Production Team Lead is in charge of the entire production process for a particular or set of products. They plan, organize and recommend strategies in ensuring that the product is developed successfully, in accordance with all specifications. You will supervise teams that work in operations and product development.Production Team Lead will performs many of the following tasks:-Recommending operational changes -Assessing risks-Ensuring safety guidelines are followed-Resolving production problems-Conducting performance evaluations-Giving and receiving employee feedback-Training employees-Facilitating team participationWorking hours: 7:00 AM - 4:00 PMSkills:- Problem solving and troubleshooting- Communication- Training and motivating team members- Organization and planning- Managing projects and teams - leadership or mentoring experience would be a clear advantage for this role- Being customer oriented and courteousEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma 1-4 years of relatable Team Lead or Management exp. in a manufacturing setting. Have computer knowledge and be comfortable with electronic schedules, budgets, and reporting. Apply today! Great temporary to hire opportunity for the correct candidates. Local Sarasota / Bradenton, FL candidates only please.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Assist a stable and growing Sarasota Co. with Team Lead duties within their production facility.Responsibilities:The Production Team Lead is in charge of the entire production process for a particular or set of products. They plan, organize and recommend strategies in ensuring that the product is developed successfully, in accordance with all specifications. You will supervise teams that work in operations and product development.Production Team Lead will performs many of the following tasks:-Recommending operational changes -Assessing risks-Ensuring safety guidelines are followed-Resolving production problems-Conducting performance evaluations-Giving and receiving employee feedback-Training employees-Facilitating team participationWorking hours: 7:00 AM - 4:00 PMSkills:- Problem solving and troubleshooting- Communication- Training and motivating team members- Organization and planning- Managing projects and teams - leadership or mentoring experience would be a clear advantage for this role- Being customer oriented and courteousEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma 1-4 years of relatable Team Lead or Management exp. in a manufacturing setting. Have computer knowledge and be comfortable with electronic schedules, budgets, and reporting. Apply today! Great temporary to hire opportunity for the correct candidates. Local Sarasota / Bradenton, FL candidates only please.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The Marketing Assistant position entails managing a wide range of marketing processes and projects. The Marketing Assistant interacts with sales, product development, and customer service departments to ensure that the collateral and other communications reflect brand of the company accurately. Individuals working as a marketing assistant perform a range of administrative and marketing support duties related to the daily operations of the marketing department.Responsibilities:-Coordinating various integrated communication and Sales/Marketing activities-Assist Marketing department with preparation of Trade Shows and events, with on-site event set-up-Attending trade shows, company sponsored promotions and events-Maintaining all Marketing and promotional materials-Interfacing with counterparts and building up relationships with them at marketing suppliers-Assist Marketing department with production of a wide range of marketing communications-Communicate with Marketing department about the production or implementation of Marketing materials-Executing a wide variety of details that involve direct mail, email broadcast campaigns, outbound calls, marketing trade shows and events, public relations, customercommunications, media advertisements, promotions, and other marketing plans-Tracking campaigns, preparing performance analysis reports of post campaign and making recommendations to concurrent programs for corrective modifications (aka Google Analytics)-Maintaining communication open lines with all organizations and providing prompt answers to requests to determine how to convey concise, clear, and timely selective information-Assist Marketing department with production of client???s testimonials.Working hours: 8:00 AM - 5:00 PMSkills:-Computer proficiency with Microsoft Office skills required- Knowledge of Adobe Creative Suite (Photoshop, Illustrator, etc.)-Ability to operate under solid pressure and meet tight deadlines-Excellent Excel, PowerPoint, Word, Outlook skills-Effective understanding of latest technologies and should identify how to apply them in marketing-Good team player and should meet or exceed team goals-Plan decisions and practice good judgment-Build excellent working relationship to attain goals-Work collaboratively and efficaciously as a team memberEducation:BachelorsExperience:1-4 yearsQualifications:-Bachelor's degree in business, marketing or organizational development preferred -Marketing: Minimum 1-3 years required-Sales: Minimum 1-3 years preferred-Event planning: Minimum 1-3 years preferredSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The Marketing Assistant position entails managing a wide range of marketing processes and projects. The Marketing Assistant interacts with sales, product development, and customer service departments to ensure that the collateral and other communications reflect brand of the company accurately. Individuals working as a marketing assistant perform a range of administrative and marketing support duties related to the daily operations of the marketing department.Responsibilities:-Coordinating various integrated communication and Sales/Marketing activities-Assist Marketing department with preparation of Trade Shows and events, with on-site event set-up-Attending trade shows, company sponsored promotions and events-Maintaining all Marketing and promotional materials-Interfacing with counterparts and building up relationships with them at marketing suppliers-Assist Marketing department with production of a wide range of marketing communications-Communicate with Marketing department about the production or implementation of Marketing materials-Executing a wide variety of details that involve direct mail, email broadcast campaigns, outbound calls, marketing trade shows and events, public relations, customercommunications, media advertisements, promotions, and other marketing plans-Tracking campaigns, preparing performance analysis reports of post campaign and making recommendations to concurrent programs for corrective modifications (aka Google Analytics)-Maintaining communication open lines with all organizations and providing prompt answers to requests to determine how to convey concise, clear, and timely selective information-Assist Marketing department with production of client???s testimonials.Working hours: 8:00 AM - 5:00 PMSkills:-Computer proficiency with Microsoft Office skills required- Knowledge of Adobe Creative Suite (Photoshop, Illustrator, etc.)-Ability to operate under solid pressure and meet tight deadlines-Excellent Excel, PowerPoint, Word, Outlook skills-Effective understanding of latest technologies and should identify how to apply them in marketing-Good team player and should meet or exceed team goals-Plan decisions and practice good judgment-Build excellent working relationship to attain goals-Work collaboratively and efficaciously as a team memberEducation:BachelorsExperience:1-4 yearsQualifications:-Bachelor's degree in business, marketing or organizational development preferred -Marketing: Minimum 1-3 years required-Sales: Minimum 1-3 years preferred-Event planning: Minimum 1-3 years preferredSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking for an experienced Mechanical Designer to produce a mechanical design for packaging machinery, within a given timeframe, that meets the customer's specifications using creativity and innovation. Qualified applicants need to have a Mechanical Engineering degree and 5 years' of experience.Salary $68-95k/year DOE Responsibilities: - Handle all aspects of design engineering work - Provide production support to the machining and assembly areas - Draft detailed multi-view drawings of machine and products - Perform research on design of manufacturing processes - Perform prototyping activities of new product development - Evaluate and approve design changes, specifications, and drawing releases - Review product design for compliance and engineering principles, company standards, and customer's requirements - Work with vendors, customers, and employees on a professional level - Control expenditures within limitations of project budget - Determine problem analysis and problem resolution- Troubleshoot to solve problems related to assigned projects - Create BOM's for purchased parts and machined parts - Directly communicate with customers to understand and define their needsResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-BS degree in Mechanical Engineering required-Experience in manufacturing environment with machining and mechanical assembly preferred-5 years' experience preferred-Must have high skill level with Pro/Engineer -Must be proficient with MS Word, MS-Excel, and MS-Outlook -Looking for someone with a brilliant imagination (-Must be capable of designing new concepts and standards -Ability to think ahead and plan over a 3 - 6 month time span -Looking for great leadership, interpersonal and communication skills -Great attention to detail and the ability to work in a team environment -Ability to handle multiple projects simultaneouslyEducation:BachelorsExperience:4-7 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or email your resume to kathleentoft@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking for an experienced Mechanical Designer to produce a mechanical design for packaging machinery, within a given timeframe, that meets the customer's specifications using creativity and innovation. Qualified applicants need to have a Mechanical Engineering degree and 5 years' of experience.Salary $68-95k/year DOE Responsibilities: - Handle all aspects of design engineering work - Provide production support to the machining and assembly areas - Draft detailed multi-view drawings of machine and products - Perform research on design of manufacturing processes - Perform prototyping activities of new product development - Evaluate and approve design changes, specifications, and drawing releases - Review product design for compliance and engineering principles, company standards, and customer's requirements - Work with vendors, customers, and employees on a professional level - Control expenditures within limitations of project budget - Determine problem analysis and problem resolution- Troubleshoot to solve problems related to assigned projects - Create BOM's for purchased parts and machined parts - Directly communicate with customers to understand and define their needsResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-BS degree in Mechanical Engineering required-Experience in manufacturing environment with machining and mechanical assembly preferred-5 years' experience preferred-Must have high skill level with Pro/Engineer -Must be proficient with MS Word, MS-Excel, and MS-Outlook -Looking for someone with a brilliant imagination (-Must be capable of designing new concepts and standards -Ability to think ahead and plan over a 3 - 6 month time span -Looking for great leadership, interpersonal and communication skills -Great attention to detail and the ability to work in a team environment -Ability to handle multiple projects simultaneouslyEducation:BachelorsExperience:4-7 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or email your resume to kathleentoft@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The Marketing Associate, reporting to the Vice President of Sales and Marketing, will be responsible for managing brand awareness through various media (website, social media, advertisements, trade shows and collateral) with the primary goal of increasing new business development activity. Strong creative, organizational and communication skills are a must to insure accurate messaging. In this role you will be expected to use both analytical skills and flex your creative muscles to be successful with strategic and tactical initiatives. You must be collaborative and experienced in cross-functional teams in the execution of various projects.Responsibilities:- Drive all marketing and promotional campaigns to effectively generate new business development activity; including but not limited to website content development, promotional execution, email marketing, social and digital marketing and trade shows while managing timelines, deliverables and cost.- Continuously optimize creative message strategies to increase performance, testing message content, images, offers, landing pages, frequency, segments, etc.- Create engaging experience for customers on the web site and all social media platforms including email marketing, landing page optimization.- Create and generate all marketing assets from concept to completion while adhering to the brand standards and meeting tight deadlines.- Benchmark, measure, analyze and report on KPIs for key marketing initiatives for all major marketing campaigns.- Own and manage social media channels including but not limited to Instagram, Facebook, YouTube, and LinkedIn- Build a comprehensive digital marketing calendar ensuring close alignment with product development and branding- Responsible for the establishment and monitoring of the Marketing Department budget.Working hours: 8:00 AM - 5:00 PMSkills:-Strategic understanding of Website Search Engines and ability to modify content as required via WordPress-Strategic understanding of Social Media Content with focus on Linked In/Sales Navigator and including Instagram/IGTV, Facebook, YouTube, TikTok and emerging platforms-Confident communication skills with the ability to execute upon strategic plans, transfer knowledge to other team members, and provide feedback efficiently-Understands how to adjust strategy to meet core KPIs-Exposure with tools to track analytics (ex Google Analytics) and social listening tools-Strong organizational and multitasking skills, with ability to meet deadlines-Ability to work independently as well as with cross-functional teams and internal stakeholders-Builds strong relationships with the Sales organization to maximize programs impact and sales support initiatives; assesses and builds business solutions from a marketing perspective.Education:BachelorsExperience:1-4 yearsQualifications:BA in Marketing, Communications or related fieldMinimum 1-3 years professional experience in a Marketing Capacity for a Manufacturing Based Company Let Spherion put you back to work quickly and safely! ***MUST HAVE RESUME TO BE CONSIDERED FOR THIS POSITION***Apply to this posting and you will be contacted with further instructions on how to better qualify you for this opportunity. If you have any questions, give our office a call at 352-796-6000 and mention this positing for Marketing Representative in Brooksville.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, V
The Marketing Associate, reporting to the Vice President of Sales and Marketing, will be responsible for managing brand awareness through various media (website, social media, advertisements, trade shows and collateral) with the primary goal of increasing new business development activity. Strong creative, organizational and communication skills are a must to insure accurate messaging. In this role you will be expected to use both analytical skills and flex your creative muscles to be successful with strategic and tactical initiatives. You must be collaborative and experienced in cross-functional teams in the execution of various projects.Responsibilities:- Drive all marketing and promotional campaigns to effectively generate new business development activity; including but not limited to website content development, promotional execution, email marketing, social and digital marketing and trade shows while managing timelines, deliverables and cost.- Continuously optimize creative message strategies to increase performance, testing message content, images, offers, landing pages, frequency, segments, etc.- Create engaging experience for customers on the web site and all social media platforms including email marketing, landing page optimization.- Create and generate all marketing assets from concept to completion while adhering to the brand standards and meeting tight deadlines.- Benchmark, measure, analyze and report on KPIs for key marketing initiatives for all major marketing campaigns.- Own and manage social media channels including but not limited to Instagram, Facebook, YouTube, and LinkedIn- Build a comprehensive digital marketing calendar ensuring close alignment with product development and branding- Responsible for the establishment and monitoring of the Marketing Department budget.Working hours: 8:00 AM - 5:00 PMSkills:-Strategic understanding of Website Search Engines and ability to modify content as required via WordPress-Strategic understanding of Social Media Content with focus on Linked In/Sales Navigator and including Instagram/IGTV, Facebook, YouTube, TikTok and emerging platforms-Confident communication skills with the ability to execute upon strategic plans, transfer knowledge to other team members, and provide feedback efficiently-Understands how to adjust strategy to meet core KPIs-Exposure with tools to track analytics (ex Google Analytics) and social listening tools-Strong organizational and multitasking skills, with ability to meet deadlines-Ability to work independently as well as with cross-functional teams and internal stakeholders-Builds strong relationships with the Sales organization to maximize programs impact and sales support initiatives; assesses and builds business solutions from a marketing perspective.Education:BachelorsExperience:1-4 yearsQualifications:BA in Marketing, Communications or related fieldMinimum 1-3 years professional experience in a Marketing Capacity for a Manufacturing Based Company Let Spherion put you back to work quickly and safely! ***MUST HAVE RESUME TO BE CONSIDERED FOR THIS POSITION***Apply to this posting and you will be contacted with further instructions on how to better qualify you for this opportunity. If you have any questions, give our office a call at 352-796-6000 and mention this positing for Marketing Representative in Brooksville.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, V
The Customer Service Representative (CSR) is a member of the company's commercial team and acts as the liaison between our customers, sales team, and the operations (manufacturing, quality, production planning etc.) group. The CSR resides in the manufacturing plant and works directly with the Sales and Operations team members to address any matters pertaining to the implementation, management, execution and delivery of our products and services to our customers. This position also assists and shares many tasks in the supporting of the office, and production areas, by helping with many tasks within the facility.Responsibilities:Responsibilities and Duties (These include but are not limited to)Customer Relations:Order Entry??? Assist with entry of customer orders into the system.??? Submit Order Acknowledgement in a timely manner (24 hours of receipt (unless there arespecial circumstances ??? i.e. custom preform order).Order Management??? Assist with the communication of any special raw material requirements (i.e. color, newpreforms, etc.).??? Review all orders for timeliness of scheduling, completion, and shipping.??? Confirm accuracy of shipping documentation with customer purchase order and orderacknowledgement.??? Timely communication of order delay or any other supply issues.Order Management (Cont???d)??? Maintain accurate and updated customer information in IQ.??? Maintain and provide accurate and updated customer pricing.??? Manage any sample requests (sample request template, shipping etc.).??? Respond to quotations for stock bottles.??? Deliver information pertaining to our stock bottle program (pack out, pallet/TL quantities etc.).??? Review and communicate inventory levels with the customers??? Register any customer quality issues and communicate the process with the customer; followup on Closed complaints.??? Assist and address any A/R issues.??? Assist and address any slow/obsolete inventory issues.??? Arrange freight including invoice prep and pick ticket generation.Sales Support??? Implement new customer set up (including BOM et al).??? Properly qualify and manage phone and web site inquiries.??? Assist with New Product development projects (drawing/mold PO???s, tooling invoices etc.)??? Establish/maintain professional customer relationships/communication.??? Provide new stock bottle quotations.??? Prepare purchase orders and invoices for customer drawings/new molds.Office Duties??? Answer/direct incoming phone calls.??? Greet visitors/allow entrance per Company policies.??? Process and prepare AP mailing on a daily/weekly basis to corporate??? Completing/Maintaining inventory tags for production materials/file when completed.??? Maintain/Ordering of some office/plant supplies.??? Keep office area/employee lunchroom stocked with supplies daily.??? Send UPS/FedEx packages as requested.Working hours: 8:00 AM - 5:00 PMSkills:The CSR should possess and exhibit following characteristics:- Travel to customer location (within and out of state)- Overtime in special circumstances (Mornings, Evenings and Weekends)- Independently motivated- A pleasant and engaging personality- Detail orientation- Ability to multi-task- Good time management skills- Ability to prioritize- Strong organization skills- Be a team player- Demonstrate Microsoft Office 365 proficiency- Be a customer advocate (check and balance with Ops/Production)Education:High SchoolExperience:1-4 yearsQualifications:??? Associates Degree required, Bachelors degree preferred.??? Plus, 3 to 5 years of experience in the manufacturing industry. Please call the office to schedule an interview 301-739-6900Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The Customer Service Representative (CSR) is a member of the company's commercial team and acts as the liaison between our customers, sales team, and the operations (manufacturing, quality, production planning etc.) group. The CSR resides in the manufacturing plant and works directly with the Sales and Operations team members to address any matters pertaining to the implementation, management, execution and delivery of our products and services to our customers. This position also assists and shares many tasks in the supporting of the office, and production areas, by helping with many tasks within the facility.Responsibilities:Responsibilities and Duties (These include but are not limited to)Customer Relations:Order Entry??? Assist with entry of customer orders into the system.??? Submit Order Acknowledgement in a timely manner (24 hours of receipt (unless there arespecial circumstances ??? i.e. custom preform order).Order Management??? Assist with the communication of any special raw material requirements (i.e. color, newpreforms, etc.).??? Review all orders for timeliness of scheduling, completion, and shipping.??? Confirm accuracy of shipping documentation with customer purchase order and orderacknowledgement.??? Timely communication of order delay or any other supply issues.Order Management (Cont???d)??? Maintain accurate and updated customer information in IQ.??? Maintain and provide accurate and updated customer pricing.??? Manage any sample requests (sample request template, shipping etc.).??? Respond to quotations for stock bottles.??? Deliver information pertaining to our stock bottle program (pack out, pallet/TL quantities etc.).??? Review and communicate inventory levels with the customers??? Register any customer quality issues and communicate the process with the customer; followup on Closed complaints.??? Assist and address any A/R issues.??? Assist and address any slow/obsolete inventory issues.??? Arrange freight including invoice prep and pick ticket generation.Sales Support??? Implement new customer set up (including BOM et al).??? Properly qualify and manage phone and web site inquiries.??? Assist with New Product development projects (drawing/mold PO???s, tooling invoices etc.)??? Establish/maintain professional customer relationships/communication.??? Provide new stock bottle quotations.??? Prepare purchase orders and invoices for customer drawings/new molds.Office Duties??? Answer/direct incoming phone calls.??? Greet visitors/allow entrance per Company policies.??? Process and prepare AP mailing on a daily/weekly basis to corporate??? Completing/Maintaining inventory tags for production materials/file when completed.??? Maintain/Ordering of some office/plant supplies.??? Keep office area/employee lunchroom stocked with supplies daily.??? Send UPS/FedEx packages as requested.Working hours: 8:00 AM - 5:00 PMSkills:The CSR should possess and exhibit following characteristics:- Travel to customer location (within and out of state)- Overtime in special circumstances (Mornings, Evenings and Weekends)- Independently motivated- A pleasant and engaging personality- Detail orientation- Ability to multi-task- Good time management skills- Ability to prioritize- Strong organization skills- Be a team player- Demonstrate Microsoft Office 365 proficiency- Be a customer advocate (check and balance with Ops/Production)Education:High SchoolExperience:1-4 yearsQualifications:??? Associates Degree required, Bachelors degree preferred.??? Plus, 3 to 5 years of experience in the manufacturing industry. Please call the office to schedule an interview 301-739-6900Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Our client develops laboratory tools that improve reproducibility, traceability, and that are easy to use. These tools are used for liquid handling, purification, and extraction solutions with a focus on helping the scientist at the bench achieve more productive research and verifiable data. We are looking for a helpful Technical Support Specialist to provide technical support to clients for their pipettes, including equipment, accessories, consumables, software, and hardware products. If you have experience in a laboratory setting and have a passion for customer service apply today!Responsibilities:- Provides pre- and post-sales technical support for manual liquid handling and automated liquid handling product lines, including equipment, accessories, consumables, software, and hardware products.- Responsible for addressing customers questions in a timely and professional manner; escalating cases where necessary.- The modes of communication can include but are not limited to telephone (ACD), email, live web events and online chat.- Create and maintain technical support cases in the customer relationship manager (CRM) Salesforce.com. Follow up with customers to ensure cases are resolved in a satisfactory manner.- Close cases in a timely manner and assign metrics to measure success.- Assist with requests for product returns and warranty claims.- Enters orders in the e-commerce ordering system.- Setup and maintain reports to track the status of standard cases, complaint cases, demo and loaner cases. Use these reports to provide input for product improvements when appropriate.- Works closely with Service Technicians to process service orders and communicate with service customers regarding their orders.- Develops an in-depth knowledge of the support processes and procedures that include but are not limited to the case management process, the Specials process, best practices for support.- Develop and maintain an in-depth knowledge of the Gilson product line.- Present and maintain training materials including presentations and handouts. Maintain physical product inventory and supplementary materials to use for hands-on training.- Handle physical product check-in for returns, demo and loaner pipettes.- Maintains a clean professional laboratory environment and workspace- Responsible for proper execution of prescribed safety procedures when handling equipment and hazardous materials. Possible contact with equipment that has been contaminated by laboratory chemicals, human bodily fluids or other potentially hazardous substances- May provide input for definition of product improvements and/or serve on cross functional product development teams.- Technical review of documents such as technical bulletins, marketing communiques, technical notes.- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Strong understanding of the life science industry, sales experience- Ability to execute on a variety of tasks and adapt to changing priorities- Excellent communication skills-written and verbal- Accurate clerical skills and attention to detailEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors or Associates degree in related scientific field (e. g., chemistry or biology)- Minimum 1-year laboratory experience- Computer skills including MS Office- Customer service experience- Experience or skills in telephone techniques Apply today by clicking the "Apply" button in the top right corner of this page!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Our client develops laboratory tools that improve reproducibility, traceability, and that are easy to use. These tools are used for liquid handling, purification, and extraction solutions with a focus on helping the scientist at the bench achieve more productive research and verifiable data. We are looking for a helpful Technical Support Specialist to provide technical support to clients for their pipettes, including equipment, accessories, consumables, software, and hardware products. If you have experience in a laboratory setting and have a passion for customer service apply today!Responsibilities:- Provides pre- and post-sales technical support for manual liquid handling and automated liquid handling product lines, including equipment, accessories, consumables, software, and hardware products.- Responsible for addressing customers questions in a timely and professional manner; escalating cases where necessary.- The modes of communication can include but are not limited to telephone (ACD), email, live web events and online chat.- Create and maintain technical support cases in the customer relationship manager (CRM) Salesforce.com. Follow up with customers to ensure cases are resolved in a satisfactory manner.- Close cases in a timely manner and assign metrics to measure success.- Assist with requests for product returns and warranty claims.- Enters orders in the e-commerce ordering system.- Setup and maintain reports to track the status of standard cases, complaint cases, demo and loaner cases. Use these reports to provide input for product improvements when appropriate.- Works closely with Service Technicians to process service orders and communicate with service customers regarding their orders.- Develops an in-depth knowledge of the support processes and procedures that include but are not limited to the case management process, the Specials process, best practices for support.- Develop and maintain an in-depth knowledge of the Gilson product line.- Present and maintain training materials including presentations and handouts. Maintain physical product inventory and supplementary materials to use for hands-on training.- Handle physical product check-in for returns, demo and loaner pipettes.- Maintains a clean professional laboratory environment and workspace- Responsible for proper execution of prescribed safety procedures when handling equipment and hazardous materials. Possible contact with equipment that has been contaminated by laboratory chemicals, human bodily fluids or other potentially hazardous substances- May provide input for definition of product improvements and/or serve on cross functional product development teams.- Technical review of documents such as technical bulletins, marketing communiques, technical notes.- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Strong understanding of the life science industry, sales experience- Ability to execute on a variety of tasks and adapt to changing priorities- Excellent communication skills-written and verbal- Accurate clerical skills and attention to detailEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors or Associates degree in related scientific field (e. g., chemistry or biology)- Minimum 1-year laboratory experience- Computer skills including MS Office- Customer service experience- Experience or skills in telephone techniques Apply today by clicking the "Apply" button in the top right corner of this page!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.