Spherion Staffing is seeking a motivated and engaging leader who has experience prospecting, developing, and executing sales opportunities with existing customers as well as prospective customers. The Sales Account Manager would compose, negotiate, and close sales opportunities within an assigned territory. We are looking for candidates who have a Business degree and a minimum of 5 years' of proven territory sales experience.Monday-Friday 8 am-5 pmDirect Hire OpportunitySalary $65-80k/year DOE Responsibilities:- Develop a detailed understanding of the target market for associated company products- Identify target accounts and revenue opportunities for forecasting and tracking- Develop comprehensive sales strategy to succeed with identified opportunities- Provide timely execution of strategy- Provide proactive and consistent management and follow-up of necessary tasks, including opportunities, quotes, shipment, deliveries, and all aspects of customer service- Understanding of Risk Mitigation responsibility within sales- Effectively communicate with internal departments company wide- Conduct yourself in a professional manner when dealing with customers, vendors, and company employees- Travel up to 35% of the time- Provide continuous revenue goal plan and achievementResponsibilities:See aboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-Associate degree in Business preferred-Minimum of 5 years territory sales experience preferred, with continual growth in account responsibility and sales complexity-Knowledge of Microsoft Office 365-Possess solid and effective communication skills both internally and externally-Willing to work flexible hours when necessary-Willingness to travel as required executing sales account strategies-Prompt and dependable attendanceEducation:AssociateExperience:4-7 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Michael Smith at 701-412-2914Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is seeking a motivated and engaging leader who has experience prospecting, developing, and executing sales opportunities with existing customers as well as prospective customers. The Sales Account Manager would compose, negotiate, and close sales opportunities within an assigned territory. We are looking for candidates who have a Business degree and a minimum of 5 years' of proven territory sales experience.Monday-Friday 8 am-5 pmDirect Hire OpportunitySalary $65-80k/year DOE Responsibilities:- Develop a detailed understanding of the target market for associated company products- Identify target accounts and revenue opportunities for forecasting and tracking- Develop comprehensive sales strategy to succeed with identified opportunities- Provide timely execution of strategy- Provide proactive and consistent management and follow-up of necessary tasks, including opportunities, quotes, shipment, deliveries, and all aspects of customer service- Understanding of Risk Mitigation responsibility within sales- Effectively communicate with internal departments company wide- Conduct yourself in a professional manner when dealing with customers, vendors, and company employees- Travel up to 35% of the time- Provide continuous revenue goal plan and achievementResponsibilities:See aboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-Associate degree in Business preferred-Minimum of 5 years territory sales experience preferred, with continual growth in account responsibility and sales complexity-Knowledge of Microsoft Office 365-Possess solid and effective communication skills both internally and externally-Willing to work flexible hours when necessary-Willingness to travel as required executing sales account strategies-Prompt and dependable attendanceEducation:AssociateExperience:4-7 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Michael Smith at 701-412-2914Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Working as part of the multidisciplinary production team, the Team Lead will be responsible for the production, assembly, and packaging of diagnostic devices for external customers.Additionally, the Lead will provide oversight and assistance to an assigned team of Production Operators during the shift.Responsibilities:Complete production documentation while complying with Quality Management System (QMS) requirementsComplete line clearance activitiesEnsure Production Operators have required tools and materials, prior to and during the production runProvide support and assistance to Production Operators to ensure target output is metAssist in the resolution of issues by identifying errors, problems and/or trends within the production processWorking hours: 6:00 AM - 2:30 PMSkills:Capable of driving team to meet target output, while adhering to production timelinesOutstanding sense of urgencyExceptional interpersonal skillsAdvanced digital literacyExceptional time-management skillsKeen fine motor skills, capable of managing repetitive assemblyDetail oriented, able to carefully read, follow and explain instructionsGood organizational skillsEducation:High SchoolExperience:0-1 yearsQualifications:Identify and escalate production issues, as needed (i.e., bottlenecks, material defects, operator behaviors, etc.)Support and represent the production department at times of auditFollows safe work practices, reports workplace hazards and escalate issues, as requiredAssemble digital diagnostic devices and componentsConduct visual QC checks of products along the production lineSet-up, stock, and clean work areas, as requiredUse simple equipment (e.g., label printer)Use personal protective equipment (PPE) and electrostatic discharge protection (EPA) equipmentWork within Good Manufacturing Practice (GMP) requirements Comply with Quality Management System (QMS) Full-timeMonday-FridayBenefitsJoin a team of sophisticated individuals constantly looking to expanded their skills and knowledgeSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Working as part of the multidisciplinary production team, the Team Lead will be responsible for the production, assembly, and packaging of diagnostic devices for external customers.Additionally, the Lead will provide oversight and assistance to an assigned team of Production Operators during the shift.Responsibilities:Complete production documentation while complying with Quality Management System (QMS) requirementsComplete line clearance activitiesEnsure Production Operators have required tools and materials, prior to and during the production runProvide support and assistance to Production Operators to ensure target output is metAssist in the resolution of issues by identifying errors, problems and/or trends within the production processWorking hours: 6:00 AM - 2:30 PMSkills:Capable of driving team to meet target output, while adhering to production timelinesOutstanding sense of urgencyExceptional interpersonal skillsAdvanced digital literacyExceptional time-management skillsKeen fine motor skills, capable of managing repetitive assemblyDetail oriented, able to carefully read, follow and explain instructionsGood organizational skillsEducation:High SchoolExperience:0-1 yearsQualifications:Identify and escalate production issues, as needed (i.e., bottlenecks, material defects, operator behaviors, etc.)Support and represent the production department at times of auditFollows safe work practices, reports workplace hazards and escalate issues, as requiredAssemble digital diagnostic devices and componentsConduct visual QC checks of products along the production lineSet-up, stock, and clean work areas, as requiredUse simple equipment (e.g., label printer)Use personal protective equipment (PPE) and electrostatic discharge protection (EPA) equipmentWork within Good Manufacturing Practice (GMP) requirements Comply with Quality Management System (QMS) Full-timeMonday-FridayBenefitsJoin a team of sophisticated individuals constantly looking to expanded their skills and knowledgeSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion has partnered with a national leader in the distribution of laboratory and medical products seeking a dynamic SEO Manager to lead their Marketing Department. This position is ideal for a hands-on working manager who has the ability to provide both the big picture strategic direction for the department and can meet deadlines by working with their team directly. This is an immediate direct hire professional opportunity that offers a compensation (DOE) + benefits package!Responsibilities:- Plan, develop and implement our SEO strategy- Work towards organic search optimization and ROI maximization- Regularly perform thorough keywords research- Identify key SEO KPIs- Monitor redirects, click rate, bounce rate, and other KPIS- Prepare and present reports regularly- Identify our buyer and their needs to better target identified audiences- Suggest improvement in process and productivity optimization- Collaborate with web developers and marketing team- Stay up to date with the latest SEO and digital marketing latest trends and best practices.Working hours: 8:00 AM - 5:00 PMSkills:- Strong digital marketing expertise- Data Analytics- High level communications- Time management - meeting deadlinesEducation:BachelorsExperience:4-7 yearsQualifications:- Bachelors Degree - 5 years in a marketing management position preferred Please apply with a current resume for immediate consideration!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion has partnered with a national leader in the distribution of laboratory and medical products seeking a dynamic SEO Manager to lead their Marketing Department. This position is ideal for a hands-on working manager who has the ability to provide both the big picture strategic direction for the department and can meet deadlines by working with their team directly. This is an immediate direct hire professional opportunity that offers a compensation (DOE) + benefits package!Responsibilities:- Plan, develop and implement our SEO strategy- Work towards organic search optimization and ROI maximization- Regularly perform thorough keywords research- Identify key SEO KPIs- Monitor redirects, click rate, bounce rate, and other KPIS- Prepare and present reports regularly- Identify our buyer and their needs to better target identified audiences- Suggest improvement in process and productivity optimization- Collaborate with web developers and marketing team- Stay up to date with the latest SEO and digital marketing latest trends and best practices.Working hours: 8:00 AM - 5:00 PMSkills:- Strong digital marketing expertise- Data Analytics- High level communications- Time management - meeting deadlinesEducation:BachelorsExperience:4-7 yearsQualifications:- Bachelors Degree - 5 years in a marketing management position preferred Please apply with a current resume for immediate consideration!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is recruiting an Executive Assistant to join the team of our insurance client. This position is responsible for administrative and support functions with an underlying objective of helping the Director achieve short and long-term goals. If you possess an exceptional level of professionalism and thrive in a fast-paced environment, this position is for you!The Executive Assistant is not required to be in the office, but you must live close enough to our client's site in Madison, WI to commute as needed.Responsibilities:- Plan, organize, and implement administrative activities for the client's Director- Manage the Director's schedule- Receive and direct incoming phone calls and correspondence- Provide assistance in the development of meeting materials- Act in a confidential capacity in regard to employee relations, labor relations, compensation, staffing, and various other corporate human resources activities- Assist with special projects and provide support to other personnel as needed- Use initiative to incorporate identified efficiencies into the administrative workflow processWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent verbal and written communication skills- Intermediate to advanced computer skills (Word, Excel, PowerPoint, and Internet navigation)- Ability to use basic, standard office equipment- Ability to work independently and multitask- Ability to compose written material using language and terminology appropriate to the target audience- Application of good judgment and decision makingEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelor's degree or equivalent work experience- Experience using Concur or other travel software required- 2-3 years of administrative and/or project specialist work experience, contact center or insurance servicing experience preferred Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is recruiting an Executive Assistant to join the team of our insurance client. This position is responsible for administrative and support functions with an underlying objective of helping the Director achieve short and long-term goals. If you possess an exceptional level of professionalism and thrive in a fast-paced environment, this position is for you!The Executive Assistant is not required to be in the office, but you must live close enough to our client's site in Madison, WI to commute as needed.Responsibilities:- Plan, organize, and implement administrative activities for the client's Director- Manage the Director's schedule- Receive and direct incoming phone calls and correspondence- Provide assistance in the development of meeting materials- Act in a confidential capacity in regard to employee relations, labor relations, compensation, staffing, and various other corporate human resources activities- Assist with special projects and provide support to other personnel as needed- Use initiative to incorporate identified efficiencies into the administrative workflow processWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent verbal and written communication skills- Intermediate to advanced computer skills (Word, Excel, PowerPoint, and Internet navigation)- Ability to use basic, standard office equipment- Ability to work independently and multitask- Ability to compose written material using language and terminology appropriate to the target audience- Application of good judgment and decision makingEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelor's degree or equivalent work experience- Experience using Concur or other travel software required- 2-3 years of administrative and/or project specialist work experience, contact center or insurance servicing experience preferred Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers??? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 9:00 AM - 5:00 PMSkills:Strong phone contact handling skills and active listeningCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyEducation:High SchoolExperience:0-1 yearsQualifications:Knowledgeable in MS Office Let's get to work! Call or Text 859-201-3588!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers??? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 9:00 AM - 5:00 PMSkills:Strong phone contact handling skills and active listeningCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyEducation:High SchoolExperience:0-1 yearsQualifications:Knowledgeable in MS Office Let's get to work! Call or Text 859-201-3588!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
job summary:Our Client is looking for a Senior Software Developer to work with the development team responsible for maintaining, enhancing and supporting our internal API's and core services like product search for our digital solutions (Ex. ecommerce platform, Internal Mobile Application and external mobile applications). The ecommerce platform hosted in the cloud consisting of a web browser interface, a mobile app interface and an API for integration with client and 3rd party platforms. The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a senior level developer working with a team to develop new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication skills. Location: Dallas, Texasjob type: Direct Hirework hours: 9 to 5education: BA,BBA,BFAexperience: 4 responsibilities:Writing clean, modular, high-quality, high-performance, maintainable code Develop and support new and existing software including front-end applications, back-end applications, persistent storage queries, and API interfaces Participate in code reviews Participate is daily Scrum meetings, Sprint Planning, Estimating stories Qualifications Bachelor's degree in Computer Science (or related field) 5+ years of relevant work experience Expertise in Object Oriented Design, Database Design, XML, JSON Should have experience in the technology stack above Experience with multi-threaded programming Experience with Restful API and/or GraphQL API's Ability to multi-task, organize, and prioritize work efficiently Embrace the Culture Embrace the company purpose and live the values - behavior and action consistently demonstrate the values Effectively communicate with others in a positive, constructive and respectful manner Spend time developing strong working relationships, providing feedback, information and support needed to enable individuals to achieve their best Actively participate in Health Checks and implement Objectives and Key Results (OKRs) to develop and grow Drive the quarterly theme and key activities within your function that align back to the overall annual or quarterly objectives of the company Actively participate in meetings Support the implementation of the Strategy Clearly understand each strategic pillar and the target outcomes Reinforce the Strategy: Pillar One - Customer Focus - Being the primary supplier to all our customers by providing them with the very best customized service Pillar Two - People & Leadership - Creating an environment that allows our people to discover their best and live the MORSCO Values Pillar Three - Continuous Improvement - Developing & implementing best practice, intuitive single systems qualifications:Bachelor's degree in Computer Science (or related field) 5+ years of relevant work experience Expertise in Object Oriented Design, Database Design, XML, JSON Should have experience in the technology stack above Experience with multi-threaded programming Experience with Restful API and/or GraphQL API's Ability to multi-task, organize, and prioritize work efficiently Embrace the Culture Embrace the company purpose and live the values - behavior and action consistently demonstrate the values Effectively communicate with others in a positive, constructive and respectful manner Spend time developing strong working relationships, providing feedback, information and support needed to enable individuals to achieve their best Actively participate in Health Checks and implement Objectives and Key Results (OKRs) to develop and grow Drive the quarterly theme and key activities within your function that align back to the overall annual or quarterly objectives of the company Actively participate in meetings Support the implementation of the Strategy Clearly understand each strategic pillar and the target outcomes Reinforce the Strategy: Pillar One - Customer Focus - Being the primary supplier to all our customers by providing them with the very best customized service Pillar Two - People & Leadership - Creating an environment that allows our people to discover their best and live the MORSCO Values Pillar Three - Continuous Improvement - Developing & implementing best practice, intuitive single systems skills:Expertise in Object Oriented Design, Database Design, XML, JSON Should have experience in the technology stack above Experience with multi-threaded programming Experience with Restful API and/or GraphQL API'sSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
job summary:Our Client is looking for a Senior Software Developer to work with the development team responsible for maintaining, enhancing and supporting our internal API's and core services like product search for our digital solutions (Ex. ecommerce platform, Internal Mobile Application and external mobile applications). The ecommerce platform hosted in the cloud consisting of a web browser interface, a mobile app interface and an API for integration with client and 3rd party platforms. The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a senior level developer working with a team to develop new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication skills. Location: Dallas, Texasjob type: Direct Hirework hours: 9 to 5education: BA,BBA,BFAexperience: 4 responsibilities:Writing clean, modular, high-quality, high-performance, maintainable code Develop and support new and existing software including front-end applications, back-end applications, persistent storage queries, and API interfaces Participate in code reviews Participate is daily Scrum meetings, Sprint Planning, Estimating stories Qualifications Bachelor's degree in Computer Science (or related field) 5+ years of relevant work experience Expertise in Object Oriented Design, Database Design, XML, JSON Should have experience in the technology stack above Experience with multi-threaded programming Experience with Restful API and/or GraphQL API's Ability to multi-task, organize, and prioritize work efficiently Embrace the Culture Embrace the company purpose and live the values - behavior and action consistently demonstrate the values Effectively communicate with others in a positive, constructive and respectful manner Spend time developing strong working relationships, providing feedback, information and support needed to enable individuals to achieve their best Actively participate in Health Checks and implement Objectives and Key Results (OKRs) to develop and grow Drive the quarterly theme and key activities within your function that align back to the overall annual or quarterly objectives of the company Actively participate in meetings Support the implementation of the Strategy Clearly understand each strategic pillar and the target outcomes Reinforce the Strategy: Pillar One - Customer Focus - Being the primary supplier to all our customers by providing them with the very best customized service Pillar Two - People & Leadership - Creating an environment that allows our people to discover their best and live the MORSCO Values Pillar Three - Continuous Improvement - Developing & implementing best practice, intuitive single systems qualifications:Bachelor's degree in Computer Science (or related field) 5+ years of relevant work experience Expertise in Object Oriented Design, Database Design, XML, JSON Should have experience in the technology stack above Experience with multi-threaded programming Experience with Restful API and/or GraphQL API's Ability to multi-task, organize, and prioritize work efficiently Embrace the Culture Embrace the company purpose and live the values - behavior and action consistently demonstrate the values Effectively communicate with others in a positive, constructive and respectful manner Spend time developing strong working relationships, providing feedback, information and support needed to enable individuals to achieve their best Actively participate in Health Checks and implement Objectives and Key Results (OKRs) to develop and grow Drive the quarterly theme and key activities within your function that align back to the overall annual or quarterly objectives of the company Actively participate in meetings Support the implementation of the Strategy Clearly understand each strategic pillar and the target outcomes Reinforce the Strategy: Pillar One - Customer Focus - Being the primary supplier to all our customers by providing them with the very best customized service Pillar Two - People & Leadership - Creating an environment that allows our people to discover their best and live the MORSCO Values Pillar Three - Continuous Improvement - Developing & implementing best practice, intuitive single systems skills:Expertise in Object Oriented Design, Database Design, XML, JSON Should have experience in the technology stack above Experience with multi-threaded programming Experience with Restful API and/or GraphQL API'sSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Provide support for the purchasing team regarding supplier communications and follow through of quotes, purchase orders, and other topics.Responsibilities:-Support the launch Product Excellence Process (PEP) at the manufacturing plant; working closely with project buyers, strategic sourcing, product management, project management and the plant value stream leaders-Assist in placing business risk PO?s in support of short deadlines to meet the customer requirements. -Help execute all project aspects regarding purchasing. Appropriately quote preferred suppliers according to the material field strategies, help resolve supplier feasibility during RFQ, ensure target costs are met for the project, and convert requisitions for sample PO's, first articles and tooling PO's. -Help execute Engineering Change Requests (ECR) with engineering and implement Engineering Change Orders within supply chain maintaining the item master, pricing, tooling information while considering cost impact, inventory disposition and lead-time/capacity for the change or release-Ensure the system is updated according to the sourcing and pricing decisions timely. -Ensure compliance of corporate and regional purchasing central directives within the PUR organization-Other duties as assignedWorking hours: 8:00 AM - 4:30 AMSkills:-Demonstrated analytical capabilities and ability to grasp multi-dimensional data and analyze it for an outcome to support a strategy-Organizational skills and prioritization skills with demonstrated ability to handle multiple projects at one time, including following up on actions to closure-Advanced Excel, Word & Outlook; Access, Sharepoint, Visio proficiency preferredEducation:High SchoolExperience:0-1 yearsQualifications:Preferred:-Associates Degree in Business preferred -Minimum of 2-4 years experience in purchasing and materials management; international experience is highly desired-Knowledge of quality management systems (ISO 9001:2015)-Knowledge of SAP preferred-CPM, APICS or other supply chain management certifications Contact us today at 507-451-3400Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Provide support for the purchasing team regarding supplier communications and follow through of quotes, purchase orders, and other topics.Responsibilities:-Support the launch Product Excellence Process (PEP) at the manufacturing plant; working closely with project buyers, strategic sourcing, product management, project management and the plant value stream leaders-Assist in placing business risk PO?s in support of short deadlines to meet the customer requirements. -Help execute all project aspects regarding purchasing. Appropriately quote preferred suppliers according to the material field strategies, help resolve supplier feasibility during RFQ, ensure target costs are met for the project, and convert requisitions for sample PO's, first articles and tooling PO's. -Help execute Engineering Change Requests (ECR) with engineering and implement Engineering Change Orders within supply chain maintaining the item master, pricing, tooling information while considering cost impact, inventory disposition and lead-time/capacity for the change or release-Ensure the system is updated according to the sourcing and pricing decisions timely. -Ensure compliance of corporate and regional purchasing central directives within the PUR organization-Other duties as assignedWorking hours: 8:00 AM - 4:30 AMSkills:-Demonstrated analytical capabilities and ability to grasp multi-dimensional data and analyze it for an outcome to support a strategy-Organizational skills and prioritization skills with demonstrated ability to handle multiple projects at one time, including following up on actions to closure-Advanced Excel, Word & Outlook; Access, Sharepoint, Visio proficiency preferredEducation:High SchoolExperience:0-1 yearsQualifications:Preferred:-Associates Degree in Business preferred -Minimum of 2-4 years experience in purchasing and materials management; international experience is highly desired-Knowledge of quality management systems (ISO 9001:2015)-Knowledge of SAP preferred-CPM, APICS or other supply chain management certifications Contact us today at 507-451-3400Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 9:00 AM - 5:00 PMSkills:Strong phone contact handling skills and active listeningCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyEducation:High SchoolExperience:0-1 yearsQualifications:Knowledgeable in MS Office Let's get to work! Call or Text 859-201-3588!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 9:00 AM - 5:00 PMSkills:Strong phone contact handling skills and active listeningCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyEducation:High SchoolExperience:0-1 yearsQualifications:Knowledgeable in MS Office Let's get to work! Call or Text 859-201-3588!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are expanding here at Spherion and growing our business! If you want to work with a team oriented and goal-oriented group of people, this is the position for you!Responsibilities:Help recruit for a range of positions in different verticalsDesign, implement, and maintain employee recognition and associate engagement programsCoach and mentor employeesImplement turnover and absenteeism reduction programsCoordinate on-boarding and training of all personnel reporting to the facilityEnsure that key responsibilities of direct reports are clear and in complianceLead personnel investigations while maintaining the highest level of confidentialityServe as a liaison between our associates and Department/Section LeadersSafety:Handle all worker's compensation and safety matters, by documenting and investigating job-related injuries/illnessesLead incident investigations and ensure corrective actions are identified/implementedComplete accident reports and on-site investigations within 24 hours of accident and counsel employees verbally and in writing for safety violationsCustomer Engagement:Serve as the primary point of contact to the customer's leadership teamCoordinate with client's supervisors on workforce issues or new requirementsInteract with department leadership daily to understand staffing needs and target deadlinesContinuous Improvement:Identify areas of workforce improvement and initiate corrective actionsServe as a mentor for problem solving and drive a culture of root cause analysis and corrective action accountabilityAdministrative:Document employee files (pay changes, disciplinary actions, work performance etc.)Maintain established performance metrics/reports and host monthly metric meetingsComplete attendance reportsWorking hours: 8:00 AM - 5:00 PMSkills:Detail oriented and organizedAble to work independently and on a teamUrgent in approach to work and tasksExcellent verbal and written communication skillsProfessional demeanor and attitudeEducation:AssociateExperience:1-4 yearsQualifications:Proficient on MS Office Suites, Google Suites and multi-line phone systemAssociates degree preferredPrevious experience in a busy office or busy company settingPrevious management experience preferred Sense of humor a must Apply today at spherion.com/apply!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are expanding here at Spherion and growing our business! If you want to work with a team oriented and goal-oriented group of people, this is the position for you!Responsibilities:Help recruit for a range of positions in different verticalsDesign, implement, and maintain employee recognition and associate engagement programsCoach and mentor employeesImplement turnover and absenteeism reduction programsCoordinate on-boarding and training of all personnel reporting to the facilityEnsure that key responsibilities of direct reports are clear and in complianceLead personnel investigations while maintaining the highest level of confidentialityServe as a liaison between our associates and Department/Section LeadersSafety:Handle all worker's compensation and safety matters, by documenting and investigating job-related injuries/illnessesLead incident investigations and ensure corrective actions are identified/implementedComplete accident reports and on-site investigations within 24 hours of accident and counsel employees verbally and in writing for safety violationsCustomer Engagement:Serve as the primary point of contact to the customer's leadership teamCoordinate with client's supervisors on workforce issues or new requirementsInteract with department leadership daily to understand staffing needs and target deadlinesContinuous Improvement:Identify areas of workforce improvement and initiate corrective actionsServe as a mentor for problem solving and drive a culture of root cause analysis and corrective action accountabilityAdministrative:Document employee files (pay changes, disciplinary actions, work performance etc.)Maintain established performance metrics/reports and host monthly metric meetingsComplete attendance reportsWorking hours: 8:00 AM - 5:00 PMSkills:Detail oriented and organizedAble to work independently and on a teamUrgent in approach to work and tasksExcellent verbal and written communication skillsProfessional demeanor and attitudeEducation:AssociateExperience:1-4 yearsQualifications:Proficient on MS Office Suites, Google Suites and multi-line phone systemAssociates degree preferredPrevious experience in a busy office or busy company settingPrevious management experience preferred Sense of humor a must Apply today at spherion.com/apply!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing has partnered with a global industry leader in Gas Chromatography and other analytical instrumentation in College Station, TX, to recruit for this direct hire role. The primary purpose of this role is to develop and manage the company's new subsidiary in Texas and lead the company's market expansion in the United States. We are looking for someone familiar with the industrial gas industry who is eager to grow the business from the ground up.Responsibilities:Sales Management & Business Development:?? Own and execute all sales management activities to drive commercial growth of company in United States ?? Prospect new accounts and develop area market?? Ensure sales and commercial targets of the company are reached, while maintaining large profit margin?? Building new prospect contacts through regular business visits in key target markets?? Create and follow up on commercial offers?? Carry out marketing campaigns for the company in the United States (strategically plan high impact marketing campaigns to improve the corporate identity of the company in the United States)?? Regularly visit with existing clients to ensure a high level of client satisfactionOperations Management:?? Oversee the daily management of the subsidiary; develop and maintain a thriving work environment ?? Provide leadership and daily management of the sales team and distributors?? Oversee client account management; understand the budget picture at each customer and take strategic action to achieve bookings and revenue goals?? Serve as main point of contact with company headquarters in Europe?? Oversee subsidiary operations, including administration, human resources, etc. ?? Carry out marketing campaigns for the company in the United States (strategically plan high impact marketing campaigns to improve the corporate identity of the company in the United States)?? Regularly visit with existing clients to ensure a high level of client satisfactionWorking hours: 6:00 PM - 6:00 AMSkills:-Excellent oral and written communication skills, interpersonal and organizational skills.-Driven and self-motivated leader with focus on establishing company footprint in the United States-Outstanding negotiation and consultative sales skills- Strong analytical and problem-solving skills- Proven track record of meeting sales quotasEducation:BachelorsExperience:4-7 yearsQualifications:-Master???s Degree in Chemistry, Electronics, Analytics or related field is preferred or Bachelor???s Degree in Chemistry, Electronics, Analytics or related field AND 5+ years of relevant experience.-Proven experience in analytical field is strongly preferred (Gas Chromatography, HPLC, etc.)-Proven sales experience; sector-specific sales experience is preferred-Must be able to travel to company headquarters in Europe for initial advanced training, and on annual basis Apply online.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing has partnered with a global industry leader in Gas Chromatography and other analytical instrumentation in College Station, TX, to recruit for this direct hire role. The primary purpose of this role is to develop and manage the company's new subsidiary in Texas and lead the company's market expansion in the United States. We are looking for someone familiar with the industrial gas industry who is eager to grow the business from the ground up.Responsibilities:Sales Management & Business Development:?? Own and execute all sales management activities to drive commercial growth of company in United States ?? Prospect new accounts and develop area market?? Ensure sales and commercial targets of the company are reached, while maintaining large profit margin?? Building new prospect contacts through regular business visits in key target markets?? Create and follow up on commercial offers?? Carry out marketing campaigns for the company in the United States (strategically plan high impact marketing campaigns to improve the corporate identity of the company in the United States)?? Regularly visit with existing clients to ensure a high level of client satisfactionOperations Management:?? Oversee the daily management of the subsidiary; develop and maintain a thriving work environment ?? Provide leadership and daily management of the sales team and distributors?? Oversee client account management; understand the budget picture at each customer and take strategic action to achieve bookings and revenue goals?? Serve as main point of contact with company headquarters in Europe?? Oversee subsidiary operations, including administration, human resources, etc. ?? Carry out marketing campaigns for the company in the United States (strategically plan high impact marketing campaigns to improve the corporate identity of the company in the United States)?? Regularly visit with existing clients to ensure a high level of client satisfactionWorking hours: 6:00 PM - 6:00 AMSkills:-Excellent oral and written communication skills, interpersonal and organizational skills.-Driven and self-motivated leader with focus on establishing company footprint in the United States-Outstanding negotiation and consultative sales skills- Strong analytical and problem-solving skills- Proven track record of meeting sales quotasEducation:BachelorsExperience:4-7 yearsQualifications:-Master???s Degree in Chemistry, Electronics, Analytics or related field is preferred or Bachelor???s Degree in Chemistry, Electronics, Analytics or related field AND 5+ years of relevant experience.-Proven experience in analytical field is strongly preferred (Gas Chromatography, HPLC, etc.)-Proven sales experience; sector-specific sales experience is preferred-Must be able to travel to company headquarters in Europe for initial advanced training, and on annual basis Apply online.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are seeking an experienced remote senior C# Software Engineer to join our Scrum team composed of Software Engineers, QA, UX, Scrum Master and Product Owner. The primary responsibility of this team is to design, build, and release code for system layers that include user interface, back-end API, and database. This role involves migrating a Python codebase to a C# .NET Core Microservice architecture. The ideal candidate is an expert in C# .NET Core microservices and has a working knowledge of Python. Maintaining a transitioning Python codebase will be required.Responsibilities:Collaborate with other teams and architects to design ideal solutionsContribute as an expert software engineer and mentor junior engineersWork on prioritized development tasks from team Scrum boardAutomate Unit and Integration tests to prove code satisfies acceptance criteria and is free of defectsParticipate regularly in code reviewsAssist other developers and QA testers as neededWork with other teams to coordinate releases and deal with merge conflictsContribute to ensuring QA work is complete for all items on the Sprint boardAssume DevOps tasks as needed by working with internal or external IT staff to define hardware requirements, designing optimal deployment strategies, and getting software deployed into target environments as early as possibleWork on any assigned projectsRequirements:7-10 years of professional software coding experienceExpert in a variety of Agile development methodologies and practicesExpert in software architect and developmentExpert in designing and implementing database architecturesCapable of convincing teams to make changes to improveGreat attention to detailInstinct for team collaboration and adherence to code standardizationBS/BA in Computer Science, Engineering or a related field, or equivalent experienceDesiredExperience with C#, .NET Core, Python, Django, SQL Server, React and AngularExperience with DockerExperience with version control system like Git, SVN, etc.Experience in microservice and service-oriented architectureExperience in message queues and pub/sub patternsKnowledge of insurance products and experience with insurance company operations, organization, procedures, and policiesCompany Perks:Company perks include a competitive benefits package and a highly competitive salary range. Most importantly, this is a chance to join a talented and fast growing company that truly values each and every employee. Growth opportunities are abundant and professional development is encouraged and supported. Remote opportunities will be considered for the right candidate.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are seeking an experienced remote senior C# Software Engineer to join our Scrum team composed of Software Engineers, QA, UX, Scrum Master and Product Owner. The primary responsibility of this team is to design, build, and release code for system layers that include user interface, back-end API, and database. This role involves migrating a Python codebase to a C# .NET Core Microservice architecture. The ideal candidate is an expert in C# .NET Core microservices and has a working knowledge of Python. Maintaining a transitioning Python codebase will be required.Responsibilities:Collaborate with other teams and architects to design ideal solutionsContribute as an expert software engineer and mentor junior engineersWork on prioritized development tasks from team Scrum boardAutomate Unit and Integration tests to prove code satisfies acceptance criteria and is free of defectsParticipate regularly in code reviewsAssist other developers and QA testers as neededWork with other teams to coordinate releases and deal with merge conflictsContribute to ensuring QA work is complete for all items on the Sprint boardAssume DevOps tasks as needed by working with internal or external IT staff to define hardware requirements, designing optimal deployment strategies, and getting software deployed into target environments as early as possibleWork on any assigned projectsRequirements:7-10 years of professional software coding experienceExpert in a variety of Agile development methodologies and practicesExpert in software architect and developmentExpert in designing and implementing database architecturesCapable of convincing teams to make changes to improveGreat attention to detailInstinct for team collaboration and adherence to code standardizationBS/BA in Computer Science, Engineering or a related field, or equivalent experienceDesiredExperience with C#, .NET Core, Python, Django, SQL Server, React and AngularExperience with DockerExperience with version control system like Git, SVN, etc.Experience in microservice and service-oriented architectureExperience in message queues and pub/sub patternsKnowledge of insurance products and experience with insurance company operations, organization, procedures, and policiesCompany Perks:Company perks include a competitive benefits package and a highly competitive salary range. Most importantly, this is a chance to join a talented and fast growing company that truly values each and every employee. Growth opportunities are abundant and professional development is encouraged and supported. Remote opportunities will be considered for the right candidate.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
A. You are the business card of our company. You are usually the first and last person to deal with all of the customers and vendors. You must always portray the image and ethics of our company in everything you do. Customer satisfaction will depend on your people skills.B. The primary function is to integrate between the customer, technician, and vendor while maintaining control and a orderly environment. You will need to identify the customers' problems and expectations, then effectively document and communicate all information to the technician.C. You must always keep the customers best interest in mind while remembering we are the professionals hired by them to identify and repair their vehicles problems. You must sell our services properly; experience, expertise, equipment, and knowledge. You must also make sure we have delivered what was sold, and that the customer is well aware of what they are paying for and why. D. You are the primary salesman and receptionist. You must understand our Industry to be able to instill confidence in or technical ability and competence. This must always portray a professional appearance and attitude, both in person and on the telephone. This is inclusive of all contacts; customers, employees, vendors, outside sales, etc.Responsibilities:Duties and Responsibilities1.Control customer complaints through quality control of all work.2.Address and resolve customer concerns and complaints.3.Target an average of 3 billable hours and $350 total sale per Repair Order.4.Maintain an average overall gross profit of at least 60%.5.Maintain reception area in a clean orderly fashion.6.Facilitate special customer needs: Vehicle or customer pickup or delivery. Towing arrangements as necessary. Rental car arrangements as necessary.7.Provide customers with information brochures and diagnostic worksheets.8.Open and prepare the shop for business operations in the morning by proper time. Close the shop and operations at the appropriate times as necessary.9.Scheduling of all appointments.10.Create and completely fill out all Work Orders.11.Securing approval or authorization of all work orders and validate payment.12..Maintain workflow and productivity.13.Acquisition of all parts needed for the repair operation, including inventoried parts and maintaining inventory.14.Answer telephones (promptly and) courteously, before the second ring if at all possible. m prior repair orders.15.Send Thank you cards to all new customers, large purchases and to people that refer new customers.16.Handle all parts credits and returns: cores, warranties and unused new parts. Must insure proper credit invoice is received from supplier. Maintain returned parts ledger.Working hours: 8:00 AM - 5:00 PMSkills:1.-Positive attitude and personality. Able to work with the public and maintain a positive attitude in the most stressful environments. Must be able to communicate effectively with customers. Have a basic understanding of the automotive industry.2.-Able to work with minimal supervision.3.-Able to earn the trust of co-workers, vendors and customers.4.-Possess a willingness to learn new skills.5.-General understanding of automotive components.6.-Able to cope with a stressful environment and periods of stress and tension.Education:High SchoolExperience:1-4 yearsQualifications:QUALIFICATIONSB.Specific1.High School diploma.2.Good working knowledge of computers.3.Good working knowledge of standard office equipment; calculator, multi-line phone system, photocopier.4.Able to type/keyboard 40 words per minute on standard keyboard, with less than 5% error.5.Good working knowledge of Microsoft Office products: Word, Excel, Publisher, etc. 6.Minimum of 4 years experience in the automotive industry, or Customer relations, or Similar position.7.Formal Automotive Service Advisor Training.8.Valid MN Drivers License.9.Ability to work long hours when required.10.Able to lift 40 pounds. This is a Direct Hire position with a reputable locally owned Auto Repair Shop that has been in business for a very long time. Great Benefits! Monday thru Friday 8-5pm. No Weekends, No Holidays!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
A. You are the business card of our company. You are usually the first and last person to deal with all of the customers and vendors. You must always portray the image and ethics of our company in everything you do. Customer satisfaction will depend on your people skills.B. The primary function is to integrate between the customer, technician, and vendor while maintaining control and a orderly environment. You will need to identify the customers' problems and expectations, then effectively document and communicate all information to the technician.C. You must always keep the customers best interest in mind while remembering we are the professionals hired by them to identify and repair their vehicles problems. You must sell our services properly; experience, expertise, equipment, and knowledge. You must also make sure we have delivered what was sold, and that the customer is well aware of what they are paying for and why. D. You are the primary salesman and receptionist. You must understand our Industry to be able to instill confidence in or technical ability and competence. This must always portray a professional appearance and attitude, both in person and on the telephone. This is inclusive of all contacts; customers, employees, vendors, outside sales, etc.Responsibilities:Duties and Responsibilities1.Control customer complaints through quality control of all work.2.Address and resolve customer concerns and complaints.3.Target an average of 3 billable hours and $350 total sale per Repair Order.4.Maintain an average overall gross profit of at least 60%.5.Maintain reception area in a clean orderly fashion.6.Facilitate special customer needs: Vehicle or customer pickup or delivery. Towing arrangements as necessary. Rental car arrangements as necessary.7.Provide customers with information brochures and diagnostic worksheets.8.Open and prepare the shop for business operations in the morning by proper time. Close the shop and operations at the appropriate times as necessary.9.Scheduling of all appointments.10.Create and completely fill out all Work Orders.11.Securing approval or authorization of all work orders and validate payment.12..Maintain workflow and productivity.13.Acquisition of all parts needed for the repair operation, including inventoried parts and maintaining inventory.14.Answer telephones (promptly and) courteously, before the second ring if at all possible. m prior repair orders.15.Send Thank you cards to all new customers, large purchases and to people that refer new customers.16.Handle all parts credits and returns: cores, warranties and unused new parts. Must insure proper credit invoice is received from supplier. Maintain returned parts ledger.Working hours: 8:00 AM - 5:00 PMSkills:1.-Positive attitude and personality. Able to work with the public and maintain a positive attitude in the most stressful environments. Must be able to communicate effectively with customers. Have a basic understanding of the automotive industry.2.-Able to work with minimal supervision.3.-Able to earn the trust of co-workers, vendors and customers.4.-Possess a willingness to learn new skills.5.-General understanding of automotive components.6.-Able to cope with a stressful environment and periods of stress and tension.Education:High SchoolExperience:1-4 yearsQualifications:QUALIFICATIONSB.Specific1.High School diploma.2.Good working knowledge of computers.3.Good working knowledge of standard office equipment; calculator, multi-line phone system, photocopier.4.Able to type/keyboard 40 words per minute on standard keyboard, with less than 5% error.5.Good working knowledge of Microsoft Office products: Word, Excel, Publisher, etc. 6.Minimum of 4 years experience in the automotive industry, or Customer relations, or Similar position.7.Formal Automotive Service Advisor Training.8.Valid MN Drivers License.9.Ability to work long hours when required.10.Able to lift 40 pounds. This is a Direct Hire position with a reputable locally owned Auto Repair Shop that has been in business for a very long time. Great Benefits! Monday thru Friday 8-5pm. No Weekends, No Holidays!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.