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      • Texas City, Texas
      • Temp to Perm
      • $15.00 - $27.00 per hour
      • 8:00 AM - 5:00 PM
      We are looking for a service oriented Help desk analyst to provide technical support to users in an efficient and accurate manner. You will be considered as the company's front liner and you will solve basic technical problems and provide support for all assigned areas.Responsibilities:??? Provide first level contact and convey resolutions to employee issues??? Properly escalate unresolved queries to the next level of support??? Track, route and redirect problems to correct resources??? Update employee data and produce activity reports??? Walk employees through problem solving process??? Follow up with employees, provide feedback and see problems through to resolution??? Utilize excellent employee service skills and exceed employees??? expectations??? Ensure proper recording, documentation and closure??? Recommended procedure modifications or improvements??? Preserve and grow your knowledge of help desk procedures, products and servicesWorking hours: 8:00 AM - 5:00 PMSkills:--Proven working experience in providing help desk support--Proficiency in English--Working knowledge of help desk software, databases and remote control--Client-facing and communication skills--Advanced troubleshooting and multi-tasking skills--Employee service orientation--BS degree in Information Technology, Computer Science or equivalentEducation:AssociateExperience:1-4 yearsQualifications:IT experience in hardware, software, and more functions with IT Apply online and email our office at Leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a service oriented Help desk analyst to provide technical support to users in an efficient and accurate manner. You will be considered as the company's front liner and you will solve basic technical problems and provide support for all assigned areas.Responsibilities:??? Provide first level contact and convey resolutions to employee issues??? Properly escalate unresolved queries to the next level of support??? Track, route and redirect problems to correct resources??? Update employee data and produce activity reports??? Walk employees through problem solving process??? Follow up with employees, provide feedback and see problems through to resolution??? Utilize excellent employee service skills and exceed employees??? expectations??? Ensure proper recording, documentation and closure??? Recommended procedure modifications or improvements??? Preserve and grow your knowledge of help desk procedures, products and servicesWorking hours: 8:00 AM - 5:00 PMSkills:--Proven working experience in providing help desk support--Proficiency in English--Working knowledge of help desk software, databases and remote control--Client-facing and communication skills--Advanced troubleshooting and multi-tasking skills--Employee service orientation--BS degree in Information Technology, Computer Science or equivalentEducation:AssociateExperience:1-4 yearsQualifications:IT experience in hardware, software, and more functions with IT Apply online and email our office at Leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Port Saint Lucie, Florida
      • Temporary
      • $18.00 per hour
      • 8:00 AM - 5:00 PM
      The candidate should be an energetic team player with a willingness to learn and grow in a diverse environment. The successful candidate will provide daily technical support to on-site and remote staff, clients, and respondents for a 3-6 month project.Responsibilities:Provide Help Desk and Site support services for applications, workstations, terminals, data network, telecom, printing/output, and other computing peripheralEnter all calls in the Track-It (the Help Desk tracking software), including detailed informationMonitoring and track help desk requests, communicate the status of problem resolution with the usersManage user, computer accounts and the Active Directory objectsTroubleshoot and resolve network hardware and software problemsFollow established policies, procedures and technology standards to ensure system availability and securityMaintain and manage proper IT documentationResponsible for receiving and responding to all Help Desk calls and emails acting as first line of contact for employees seeking computer assistanceQualifications:3 years of IT SupportProficient with imaging computers and setting up laptops for new usersExtensive experience with remote troubleshooting and end-user supportA+ Certified and currently working on getting is Security and Network CertExcellent communication, professional and comfortable working longer hours if neededApply online or email patrickmcnealy@spherion.com for more information.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The candidate should be an energetic team player with a willingness to learn and grow in a diverse environment. The successful candidate will provide daily technical support to on-site and remote staff, clients, and respondents for a 3-6 month project.Responsibilities:Provide Help Desk and Site support services for applications, workstations, terminals, data network, telecom, printing/output, and other computing peripheralEnter all calls in the Track-It (the Help Desk tracking software), including detailed informationMonitoring and track help desk requests, communicate the status of problem resolution with the usersManage user, computer accounts and the Active Directory objectsTroubleshoot and resolve network hardware and software problemsFollow established policies, procedures and technology standards to ensure system availability and securityMaintain and manage proper IT documentationResponsible for receiving and responding to all Help Desk calls and emails acting as first line of contact for employees seeking computer assistanceQualifications:3 years of IT SupportProficient with imaging computers and setting up laptops for new usersExtensive experience with remote troubleshooting and end-user supportA+ Certified and currently working on getting is Security and Network CertExcellent communication, professional and comfortable working longer hours if neededApply online or email patrickmcnealy@spherion.com for more information.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Belmar, New Jersey
      • Temporary
      • $30.00 - $31.00 per hour
      • 8:00 AM - 5:00 PM
      New Jersey Resources is seeking a Technical Support Specialist to work directly with internal customers to field, diagnose and resolve technical issues. Provide support for the upkeep and maintenance of all hardware, software, peripherals, telephony and radio systems.Responsibilities:Major Responsibilities:Field second level technical help desk requests in a timely manner; communicate regularly with the users on the status of the requestMaintain, analyze, troubleshoot and repair computer systems; install, repair or replace components in laptops, desktops, printers and other peripheralsAssist in maintaining the telephony network for all locations, include NJR???s remote sitesAssist in maintaining all mobile devices including but not limited to iPhones, Blackberries, Androids and radiosAssist in maintaining the mobile workforceWork with third party vendors when needed to assist with repairs to our systemsAssist with end user trainingKeep up-to-date with the latest industry trends, technologies and integrates where feasibleUpdate the help desk ticketing system with the resolution to problems foundKeep supervisor advised of activitiesWorking hours: 8:00 AM - 5:00 PMSkills:Excellent customer service and communication skills; ability to articulate issues and solutions effectively, both verbally and writtenAbility to multitask, analyze and excellent attention to detailProvide a high level of service in a professional manner, ability to maintain confidentiality and creative problem solving skills climbing and/or balancing, stooping, kneeling or crouching, crawling and/or reaching.Good working knowledge of Windows Windows 7 and Windows 10 as well as related Office applications; knowledge of TCP/IP, LAN/WAN and wireless infrastructuresEducation:AssociateExperience:1-4 yearsQualifications:Position Specifications:Associate???s degree in computer science or technical certification required; Bachelor's degree is preferredAt least three years of experience working in a second level desktop support positionMicrosoft Certified IT Professional (MCITP) in related fieldsExperience working with Avaya Telephony Systems a plusFamiliar with building, configuring and troubleshooting PC hardware components; complex problem-solving and decision-making skillsAvailable for non-traditional, off hours support when needed; rotating on-call for off hours support requiredValid driver's license is required, as some travel is required based on the needs of the businessOccasional climbing and/or balancing, stooping, kneeling or crouching, crawling and/or reaching. Apply for this Job posting today for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      New Jersey Resources is seeking a Technical Support Specialist to work directly with internal customers to field, diagnose and resolve technical issues. Provide support for the upkeep and maintenance of all hardware, software, peripherals, telephony and radio systems.Responsibilities:Major Responsibilities:Field second level technical help desk requests in a timely manner; communicate regularly with the users on the status of the requestMaintain, analyze, troubleshoot and repair computer systems; install, repair or replace components in laptops, desktops, printers and other peripheralsAssist in maintaining the telephony network for all locations, include NJR???s remote sitesAssist in maintaining all mobile devices including but not limited to iPhones, Blackberries, Androids and radiosAssist in maintaining the mobile workforceWork with third party vendors when needed to assist with repairs to our systemsAssist with end user trainingKeep up-to-date with the latest industry trends, technologies and integrates where feasibleUpdate the help desk ticketing system with the resolution to problems foundKeep supervisor advised of activitiesWorking hours: 8:00 AM - 5:00 PMSkills:Excellent customer service and communication skills; ability to articulate issues and solutions effectively, both verbally and writtenAbility to multitask, analyze and excellent attention to detailProvide a high level of service in a professional manner, ability to maintain confidentiality and creative problem solving skills climbing and/or balancing, stooping, kneeling or crouching, crawling and/or reaching.Good working knowledge of Windows Windows 7 and Windows 10 as well as related Office applications; knowledge of TCP/IP, LAN/WAN and wireless infrastructuresEducation:AssociateExperience:1-4 yearsQualifications:Position Specifications:Associate???s degree in computer science or technical certification required; Bachelor's degree is preferredAt least three years of experience working in a second level desktop support positionMicrosoft Certified IT Professional (MCITP) in related fieldsExperience working with Avaya Telephony Systems a plusFamiliar with building, configuring and troubleshooting PC hardware components; complex problem-solving and decision-making skillsAvailable for non-traditional, off hours support when needed; rotating on-call for off hours support requiredValid driver's license is required, as some travel is required based on the needs of the businessOccasional climbing and/or balancing, stooping, kneeling or crouching, crawling and/or reaching. Apply for this Job posting today for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Irving, Texas
      • Contract
      • $65.00 - $75.00 per hour
      job summary:A Technical Lead is responsible for leading a team or developers and to align the technical direction of the solution. They will also work with Solutions Architect and other leads, Engineering Managers or vendors to build the end solution. They are accountable for the quality of the technical deliverables for the team. Ideal candidate comes from a Supply Chain background with technical experience in developing solutions using various supply chain technologies.Location: Dallas, Texasjob type: Contractwork hours: 9 to 5education: BBA,BFAexperience: 8 responsibilities:KEY RESPONSIBILITES AND DUTIESAnalyzing Customer requirements and documenting Software Requirements SpecificationProducing design documents and participating in design reviewsPartnering with other leads and vendors to define the end to end technical solution. Writing code, unit tests, and build/deployment scriptsMonitoring and Managing project executionExecuting performance/scalability tests & profiling hotspotsCollaborating with QA, TechOps and Production Support during the various phases of the project qualifications:“MUST HAVE” SPECIFIC KNOWLEDGE AND SKILLS Minimum 8 years exp in delivery of solutions, with an emphasis in implementing WMS, OMS and TMS solutions.  Hands on experience developing/implementing Logistics/Supply-Chain technology solutions.  Will be responsible for the analysis, design, development, testing, training and implementation of WMS solution extensions and integrations. Will own the scoping, design, estimation and ramp up process along with demo runs, and technical support. Analyze and discuss new requirements from business, understand use cases, design solutions (enhancements or new applications) to cover those needs with supportability and upgradeability in mind that will have minimal impact on existing applications. Lead application development within the development team (owning complex development personally or guiding one to many developers on the execution based on the project plan) Create and execute test plans - manual and automated Working knowledge of one or more: Oracle EBS, Vocollect, TMS, OMS, LMS and other major supply chain technologies.  Knowledge of supply chain planning, distribution and logistics, finance, and production operations and the integration points across these functions Used agile methods to bring new solutions though experimental stages and subsequent scale up and industrialization Demonstrated ability to work across geographies and organizational levels Demonstrated success in building strong relationships with business organizations and technology delivery centers.   skills:Used agile methods to bring new solutions though experimental stages and subsequent scale up and industrialization Demonstrated ability to work across geographies and organizational levels Demonstrated success in building strong relationships with business organizations and technology delivery centers.  Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      job summary:A Technical Lead is responsible for leading a team or developers and to align the technical direction of the solution. They will also work with Solutions Architect and other leads, Engineering Managers or vendors to build the end solution. They are accountable for the quality of the technical deliverables for the team. Ideal candidate comes from a Supply Chain background with technical experience in developing solutions using various supply chain technologies.Location: Dallas, Texasjob type: Contractwork hours: 9 to 5education: BBA,BFAexperience: 8 responsibilities:KEY RESPONSIBILITES AND DUTIESAnalyzing Customer requirements and documenting Software Requirements SpecificationProducing design documents and participating in design reviewsPartnering with other leads and vendors to define the end to end technical solution. Writing code, unit tests, and build/deployment scriptsMonitoring and Managing project executionExecuting performance/scalability tests & profiling hotspotsCollaborating with QA, TechOps and Production Support during the various phases of the project qualifications:“MUST HAVE” SPECIFIC KNOWLEDGE AND SKILLS Minimum 8 years exp in delivery of solutions, with an emphasis in implementing WMS, OMS and TMS solutions.  Hands on experience developing/implementing Logistics/Supply-Chain technology solutions.  Will be responsible for the analysis, design, development, testing, training and implementation of WMS solution extensions and integrations. Will own the scoping, design, estimation and ramp up process along with demo runs, and technical support. Analyze and discuss new requirements from business, understand use cases, design solutions (enhancements or new applications) to cover those needs with supportability and upgradeability in mind that will have minimal impact on existing applications. Lead application development within the development team (owning complex development personally or guiding one to many developers on the execution based on the project plan) Create and execute test plans - manual and automated Working knowledge of one or more: Oracle EBS, Vocollect, TMS, OMS, LMS and other major supply chain technologies.  Knowledge of supply chain planning, distribution and logistics, finance, and production operations and the integration points across these functions Used agile methods to bring new solutions though experimental stages and subsequent scale up and industrialization Demonstrated ability to work across geographies and organizational levels Demonstrated success in building strong relationships with business organizations and technology delivery centers.   skills:Used agile methods to bring new solutions though experimental stages and subsequent scale up and industrialization Demonstrated ability to work across geographies and organizational levels Demonstrated success in building strong relationships with business organizations and technology delivery centers.  Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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