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      • Madison, Wisconsin
      • Temporary
      • $1.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is working in partnership with Exact Sciences, located in Madison, and we are actively looking for experienced Recruiters! If you are looking for a company that is passionate, innovative, and collaborative with room to grow, look no further! Exact Sciences is a molecular diagnostic company with a focus on the eradication of colorectal cancer. They are committed to helping win the war on cancer through early detection.This position is responsible for working directly with hiring managers to develop a proactive approach to attract and retain top talent across Exact Sciences and Exact Sciences Laboratories. The Recruiter will be responsible for leading all aspects of the Talent Acquisition Process including strategy implementation, sourcing, screening, and employment offer development. This position is fully remote! Hourly pay rate will be discussed during the interview process!Responsibilities:- Collaborates with hiring managers to build recruitment strategies for current and future career opportunities- Determines appropriate recruiting resources for sourcing, advertising, and generating pools of qualified candidates for both exempt and non-exempt positions- Supports and coordinates details to ensure a smooth conversion process for temp to hire positions- Suggests process improvement initiatives in order to ensure stakeholder (candidates, hiring managers) satisfaction and process efficiency- Promotes the company image to candidates and external service providers- Proactively sources candidates and develops networks of people and processes to support a strong pipeline of qualified candidates for current and future opportunities- Negotiates and/or supports hiring manager in developing new hire compensation package/offers- Effectively partners with internal, external, and internet-based resources in the course of conducting employment advertising and sourcing campaigns- Supports and provides needed information to ensure downstream processes such as background checks, onboarding, and any other new hire related task is completed effectivelyWorking hours: 8:00 AM - 5:00 PMSkills:- Dedicated team player who is able to withstand the high demands of a fast-paced environment- Excellent written, organizational, and verbal communication skills are essential- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 95% of a typical working day- Ability to work on a computer and phone simultaneously- Ability to use a telephone through a headset- Strong planning, prioritization, and organizational skills- Combination of corporate and agency experienceEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree in a Business or related major, Human Resources preferred; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor?s degree- 2+ years of recruiting experience required- Applicant Tracking System experience- Previous experience with large volume hiring initiatives and hiring classes- 2+ years of experience with Applicant Tracking Systems (ATS); experience in iCIMS is preferred- Certified LinkedIn Recruiter or similar certification preferred- Demonstrated ability to quickly develop and maintain strong relationships with internal customers and external vendors Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is working in partnership with Exact Sciences, located in Madison, and we are actively looking for experienced Recruiters! If you are looking for a company that is passionate, innovative, and collaborative with room to grow, look no further! Exact Sciences is a molecular diagnostic company with a focus on the eradication of colorectal cancer. They are committed to helping win the war on cancer through early detection.This position is responsible for working directly with hiring managers to develop a proactive approach to attract and retain top talent across Exact Sciences and Exact Sciences Laboratories. The Recruiter will be responsible for leading all aspects of the Talent Acquisition Process including strategy implementation, sourcing, screening, and employment offer development. This position is fully remote! Hourly pay rate will be discussed during the interview process!Responsibilities:- Collaborates with hiring managers to build recruitment strategies for current and future career opportunities- Determines appropriate recruiting resources for sourcing, advertising, and generating pools of qualified candidates for both exempt and non-exempt positions- Supports and coordinates details to ensure a smooth conversion process for temp to hire positions- Suggests process improvement initiatives in order to ensure stakeholder (candidates, hiring managers) satisfaction and process efficiency- Promotes the company image to candidates and external service providers- Proactively sources candidates and develops networks of people and processes to support a strong pipeline of qualified candidates for current and future opportunities- Negotiates and/or supports hiring manager in developing new hire compensation package/offers- Effectively partners with internal, external, and internet-based resources in the course of conducting employment advertising and sourcing campaigns- Supports and provides needed information to ensure downstream processes such as background checks, onboarding, and any other new hire related task is completed effectivelyWorking hours: 8:00 AM - 5:00 PMSkills:- Dedicated team player who is able to withstand the high demands of a fast-paced environment- Excellent written, organizational, and verbal communication skills are essential- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 95% of a typical working day- Ability to work on a computer and phone simultaneously- Ability to use a telephone through a headset- Strong planning, prioritization, and organizational skills- Combination of corporate and agency experienceEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree in a Business or related major, Human Resources preferred; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor?s degree- 2+ years of recruiting experience required- Applicant Tracking System experience- Previous experience with large volume hiring initiatives and hiring classes- 2+ years of experience with Applicant Tracking Systems (ATS); experience in iCIMS is preferred- Certified LinkedIn Recruiter or similar certification preferred- Demonstrated ability to quickly develop and maintain strong relationships with internal customers and external vendors Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $17.00 - $18.00 per hour
      • 9:00 AM - 5:30 PM
      Our client, one of the nation's largest multi-specialty physician groups and health insurance providers, is in need of Pharmacy Technicians to join their East and West clinics! If you are a customer service-oriented individual looking to gain pharmacy experience, this is a great temp-to-hire opportunity for you!Responsibilities:- Provide exceptional customer service including greeting patients, assisting with merchandise questions, and answering phones in a professional and friendly manner- Process prescriptions by entering patient, insurance, and prescription information into the computer- Research and correct rejected insurance claims- Review patient profiles in the pharmacy system for medication history and discontinued, old prescriptions- Identify qualifying clients by utilizing a variety of Medication Therapy Management (MTM) programs- Accurately and efficiently fill prescriptions by retrieving the correct medication from inventory and matching it to the National Drug Code (NDC), manufacturer, drug name, strength, form, and quantity- Check-in wholesale orders, ensure orders are within date and match ordered quantity, and process invoices- Operate the cash register including end of day check out- Organize and file completed prescriptions for documentation and future reference- Maintain organization and cleanliness of the pharmacy and demonstrate proper handling of controlled substancesWorking hours: 9:00 AM - 5:30 PMSkills:- Excellent verbal communication skills- Ability to stand for long periods of timeEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED required- Current Pharmacy Technician Certification or willingness to obtain certification within six months of hire date- Previous customer service or pharmacy technician experience- Previous cash handling experience preferred- Ability to provide proof of vaccination Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our client, one of the nation's largest multi-specialty physician groups and health insurance providers, is in need of Pharmacy Technicians to join their East and West clinics! If you are a customer service-oriented individual looking to gain pharmacy experience, this is a great temp-to-hire opportunity for you!Responsibilities:- Provide exceptional customer service including greeting patients, assisting with merchandise questions, and answering phones in a professional and friendly manner- Process prescriptions by entering patient, insurance, and prescription information into the computer- Research and correct rejected insurance claims- Review patient profiles in the pharmacy system for medication history and discontinued, old prescriptions- Identify qualifying clients by utilizing a variety of Medication Therapy Management (MTM) programs- Accurately and efficiently fill prescriptions by retrieving the correct medication from inventory and matching it to the National Drug Code (NDC), manufacturer, drug name, strength, form, and quantity- Check-in wholesale orders, ensure orders are within date and match ordered quantity, and process invoices- Operate the cash register including end of day check out- Organize and file completed prescriptions for documentation and future reference- Maintain organization and cleanliness of the pharmacy and demonstrate proper handling of controlled substancesWorking hours: 9:00 AM - 5:30 PMSkills:- Excellent verbal communication skills- Ability to stand for long periods of timeEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED required- Current Pharmacy Technician Certification or willingness to obtain certification within six months of hire date- Previous customer service or pharmacy technician experience- Previous cash handling experience preferred- Ability to provide proof of vaccination Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $17.00 - $18.50 per hour
      • Various Shifts Available
      Join a team dedicated to helping make the correct health care decisions. Spherion's west side Madison client is actively recruiting for temp to hire Call Center Representatives. This client offers an open and well-lit call center with social distancing guidelines in place.The Call Center Representative will be working in a call center taking calls from a queue. These are intercepted calls from people seeking a doctor. You will be gathering demographic information from the callers and are scored according to your ability to do so. We are looking for both English-speaking, as well as English/Spanish bilingual candidates to fill various 1st and 2nd shift opportunities!Responsibilities:- Collects demographic information and maintains consistent metrics while providing a positive interaction with the customer- Ensures phone calls are answered promptly and meet all service level agreements- Completes warm transfer of patients to appropriate doctor's office while supplying demographic information- Documents all contacts for tracking and reporting purposes and resolution of contacts- Confirms customer contact information and updates company records when customer's information has changed- Maintain call center/performance metricsWorking hours: Various Shifts AvailableSkills:- Ability to work within a fast-paced environment- Proper phone etiquetteEducation:High SchoolExperience:1-4 yearsQualifications:- Previous experience working in a fast-paced customer focused setting- 1 year of call center or office experience- Can type at least 30 wpm: testing required Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Join a team dedicated to helping make the correct health care decisions. Spherion's west side Madison client is actively recruiting for temp to hire Call Center Representatives. This client offers an open and well-lit call center with social distancing guidelines in place.The Call Center Representative will be working in a call center taking calls from a queue. These are intercepted calls from people seeking a doctor. You will be gathering demographic information from the callers and are scored according to your ability to do so. We are looking for both English-speaking, as well as English/Spanish bilingual candidates to fill various 1st and 2nd shift opportunities!Responsibilities:- Collects demographic information and maintains consistent metrics while providing a positive interaction with the customer- Ensures phone calls are answered promptly and meet all service level agreements- Completes warm transfer of patients to appropriate doctor's office while supplying demographic information- Documents all contacts for tracking and reporting purposes and resolution of contacts- Confirms customer contact information and updates company records when customer's information has changed- Maintain call center/performance metricsWorking hours: Various Shifts AvailableSkills:- Ability to work within a fast-paced environment- Proper phone etiquetteEducation:High SchoolExperience:1-4 yearsQualifications:- Previous experience working in a fast-paced customer focused setting- 1 year of call center or office experience- Can type at least 30 wpm: testing required Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Middleton, Wisconsin
      • Temp to Perm
      • $18.00 - $18.50 per hour
      • 8:00 AM - 5:00 PM
      Spherion is looking for a Customer Support Coordinator who can consistently deliver excellent customer service by effectively managing orders, inquiries, and client-customer relationships. If you are a customer-focused individual that is looking for an opportunity with a company that prides itself on exceeding expectations, please apply for this temp-to-hire position today!Responsibilities:- Process sales orders received via telephone, fax, or email- Process no charge sales orders and internal transfer orders- Enter orders accurately in the client system- Update Salesforce.com CRM system- Review orders for accuracy and potential issues in meeting the order requirements- Provide outstanding customer service by efficiently answer customer questions regarding order status, stock availability, and pricing- Develop basic technical knowledge of products and procedures and be able to effectively share that information with customers- Process paperwork for export orders- Fulfill requests for order acknowledgment and/or invoices- Maintain sales order files- Perform reception duties as scheduled- Create new customer accounts and update existing customer accounts in the database- Create cases in Salesforce.com as required- Assist with internal mail distribution- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent oral and written communication skills- Professional phone demeanor- Computer operation/data entry skills- Excellent typing skills- Ability to use Microsoft Word, Excel, and database computer applicationsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED required- Minimum 1-year experience in telephone customer service or inside sales Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is looking for a Customer Support Coordinator who can consistently deliver excellent customer service by effectively managing orders, inquiries, and client-customer relationships. If you are a customer-focused individual that is looking for an opportunity with a company that prides itself on exceeding expectations, please apply for this temp-to-hire position today!Responsibilities:- Process sales orders received via telephone, fax, or email- Process no charge sales orders and internal transfer orders- Enter orders accurately in the client system- Update Salesforce.com CRM system- Review orders for accuracy and potential issues in meeting the order requirements- Provide outstanding customer service by efficiently answer customer questions regarding order status, stock availability, and pricing- Develop basic technical knowledge of products and procedures and be able to effectively share that information with customers- Process paperwork for export orders- Fulfill requests for order acknowledgment and/or invoices- Maintain sales order files- Perform reception duties as scheduled- Create new customer accounts and update existing customer accounts in the database- Create cases in Salesforce.com as required- Assist with internal mail distribution- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent oral and written communication skills- Professional phone demeanor- Computer operation/data entry skills- Excellent typing skills- Ability to use Microsoft Word, Excel, and database computer applicationsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED required- Minimum 1-year experience in telephone customer service or inside sales Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $18.50 per hour
      • 8:00 AM - 5:00 PM
      Become a temp to hire Medical Administrative Assistant for some of the most skilled, compassionate, and respected physicians in Madison! Our client is Dane County's longest-serving independent, multi-specialty health care provider, and they are hiring! The Float Scheduling/Registration Representative provides coverage in internal medicine, pediatrics, OB/GYN, and physical therapy; and acts as switchboard operator, patient services representative, abstractor, and medical records clerk as assigned. This position greets patients, answers the telephone or switchboard, schedules appointments, registers patients, verifies and updates demographic and insurance information, prepares charts, pulls and files medical records, and performs other general clerical duties.Responsibilities:- Build and maintain provider schedules. Accurately schedule, reschedule, cancel, and coordinate patient appointments per physician protocol. Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures. Contacts patients 1-2 days prior to appointment to confirm appointment- Register patients; verify, update, and/or enter patient demographic and insurance information with a high degree of accuracy- Greets patients and others in a positive and helpful manner. Provides directions, information, and other assistance as needed- Answer telephone in a pleasant and professional manner, identify department and name, and forward calls to or accurately record messages for physicians and staff- Review patient notes and follow through on requests from the business office (e.g. checking for payment before scheduling, directing patients to registration for a copy of insurance card, etc.)- Accept checks, debit/credit, and cash payments in person and provide a receipt- Distribute materials to patients as required by the department (e.g. Medicare brochures, pediatric questionnaires, testing instructions, and educational materials, etc.). Distribute drug samples for patients as instructed by physicians/nursing staff and has recipient sign receipt- Perform pre-registration and work registration and billing work queues- Pull, file, and deliver charts; number and file documentation and correspondence; and answer telephone requests for charts and/or medical information release- Adhere to the clinic and departmental policies and procedures including patient confidentiality- Attend and participate in department meetingsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning, and prioritization skills; clear and effective written and verbal communication skills- Strong attention to detail/accuracy; resourcefulness and initiative to learn new skills- Ability to perform multiple tasks in a fast-paced environment- Ability to demonstrate empathy and compassion- Proficiency in use of Microsoft Word, Excel, and OutlookEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent required, some college preferred- 2+ years of reception/office experience in a medical/dental office, or insurance setting- Prior Epic experience required- Current CPT and ICD coding, and medical terminology; and cash handling experience Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Become a temp to hire Medical Administrative Assistant for some of the most skilled, compassionate, and respected physicians in Madison! Our client is Dane County's longest-serving independent, multi-specialty health care provider, and they are hiring! The Float Scheduling/Registration Representative provides coverage in internal medicine, pediatrics, OB/GYN, and physical therapy; and acts as switchboard operator, patient services representative, abstractor, and medical records clerk as assigned. This position greets patients, answers the telephone or switchboard, schedules appointments, registers patients, verifies and updates demographic and insurance information, prepares charts, pulls and files medical records, and performs other general clerical duties.Responsibilities:- Build and maintain provider schedules. Accurately schedule, reschedule, cancel, and coordinate patient appointments per physician protocol. Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures. Contacts patients 1-2 days prior to appointment to confirm appointment- Register patients; verify, update, and/or enter patient demographic and insurance information with a high degree of accuracy- Greets patients and others in a positive and helpful manner. Provides directions, information, and other assistance as needed- Answer telephone in a pleasant and professional manner, identify department and name, and forward calls to or accurately record messages for physicians and staff- Review patient notes and follow through on requests from the business office (e.g. checking for payment before scheduling, directing patients to registration for a copy of insurance card, etc.)- Accept checks, debit/credit, and cash payments in person and provide a receipt- Distribute materials to patients as required by the department (e.g. Medicare brochures, pediatric questionnaires, testing instructions, and educational materials, etc.). Distribute drug samples for patients as instructed by physicians/nursing staff and has recipient sign receipt- Perform pre-registration and work registration and billing work queues- Pull, file, and deliver charts; number and file documentation and correspondence; and answer telephone requests for charts and/or medical information release- Adhere to the clinic and departmental policies and procedures including patient confidentiality- Attend and participate in department meetingsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning, and prioritization skills; clear and effective written and verbal communication skills- Strong attention to detail/accuracy; resourcefulness and initiative to learn new skills- Ability to perform multiple tasks in a fast-paced environment- Ability to demonstrate empathy and compassion- Proficiency in use of Microsoft Word, Excel, and OutlookEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent required, some college preferred- 2+ years of reception/office experience in a medical/dental office, or insurance setting- Prior Epic experience required- Current CPT and ICD coding, and medical terminology; and cash handling experience Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $18.00 per hour
      • 7:30 AM - 5:15 PM
      Spherion is recruiting Customer Service Representatives to join the team of our health insurance client! This temp-to-hire position provides customer service for health plan members, providers, and group representatives via telephone. As a Customer Service Representative, you will resolve simple to complex inquiries from internal and external customers, deescalate emotionally charged callers, and ensure compliance with department and regulatory requirements. If you have a passion for helping others and are looking for an opportunity to perfect your problem-solving skills, please apply today!Responsibilities:- Educate and inform members of available benefits under the health plan and coordinates the exchange of information among members, providers, and internal departments involved- Instruct members on how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers- Determine various policy provisions, guidelines, providers, and provider requirements and procedures; medical review procedures; and the procedures of company departments that apply to the need of the member- Access and research various information databases to provide answers and make appropriate decisions about the callers situation- Document each phone call in accordance with the departments standards, monitor the types of inquires received, and report trends and concerns to management- Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements- Perform other duties as assignedWorking hours: 7:30 AM - 5:15 PMSkills:- Strong phone etiquette skills- Independent problem-solving skills- Excellent attendance- Reliable and dependableEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Customer service experience preferred- Computer and typing experience Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting Customer Service Representatives to join the team of our health insurance client! This temp-to-hire position provides customer service for health plan members, providers, and group representatives via telephone. As a Customer Service Representative, you will resolve simple to complex inquiries from internal and external customers, deescalate emotionally charged callers, and ensure compliance with department and regulatory requirements. If you have a passion for helping others and are looking for an opportunity to perfect your problem-solving skills, please apply today!Responsibilities:- Educate and inform members of available benefits under the health plan and coordinates the exchange of information among members, providers, and internal departments involved- Instruct members on how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers- Determine various policy provisions, guidelines, providers, and provider requirements and procedures; medical review procedures; and the procedures of company departments that apply to the need of the member- Access and research various information databases to provide answers and make appropriate decisions about the callers situation- Document each phone call in accordance with the departments standards, monitor the types of inquires received, and report trends and concerns to management- Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements- Perform other duties as assignedWorking hours: 7:30 AM - 5:15 PMSkills:- Strong phone etiquette skills- Independent problem-solving skills- Excellent attendance- Reliable and dependableEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Customer service experience preferred- Computer and typing experience Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Cottage Grove, Wisconsin
      • Temp to Perm
      • $18.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is looking for a Laboratory Technician to join the team of our innovative wood technology client. This temp to hire position is responsible for all aspects of product testing, from wood sample preparation and conditioning to conducting tests and analysis. If you have a background in woodworking or construction, please apply today!Responsibilities:- Preparing and testing wood samples, including cutting, marking, and conditioning- Conducting small and large scale testing of a variety of wood products (ex. plywood, oriented strand board, lumber beams, nails, and screws) using standardized ASTM and other methods- Cleaning and maintaining equipment and facilities- Working cooperatively with other staff to continuously improve all aspects of laboratory operations including investigating, recommending, and implementing improvements in equipment and processes that reduce cost and/or increase efficiency- Other responsibilities and duties as determined by the Laboratory Supervisor and managementWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to learn, retain, and utilize test procedures and work instructions- Ability to be dependable and on time- Ability to continually improve work skillsEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required, A two-year technical degree in Wood Technology, General Science, Engineering, or related discipline preferred- 2 years of previous woodworking or construction experience- Experience with basic woodworking tools (e.g., table saw, drill, hammer, tape measure, etc.)- Ability to handle wood samples alone, up to a weight of 50 pounds- Knowledge of and experience with PC-based software for data acquisition preferred- Demonstrate a clear understanding of basic laboratory methods and safe work practices To apply click on the Apply button in the top right corner of the page!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is looking for a Laboratory Technician to join the team of our innovative wood technology client. This temp to hire position is responsible for all aspects of product testing, from wood sample preparation and conditioning to conducting tests and analysis. If you have a background in woodworking or construction, please apply today!Responsibilities:- Preparing and testing wood samples, including cutting, marking, and conditioning- Conducting small and large scale testing of a variety of wood products (ex. plywood, oriented strand board, lumber beams, nails, and screws) using standardized ASTM and other methods- Cleaning and maintaining equipment and facilities- Working cooperatively with other staff to continuously improve all aspects of laboratory operations including investigating, recommending, and implementing improvements in equipment and processes that reduce cost and/or increase efficiency- Other responsibilities and duties as determined by the Laboratory Supervisor and managementWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to learn, retain, and utilize test procedures and work instructions- Ability to be dependable and on time- Ability to continually improve work skillsEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required, A two-year technical degree in Wood Technology, General Science, Engineering, or related discipline preferred- 2 years of previous woodworking or construction experience- Experience with basic woodworking tools (e.g., table saw, drill, hammer, tape measure, etc.)- Ability to handle wood samples alone, up to a weight of 50 pounds- Knowledge of and experience with PC-based software for data acquisition preferred- Demonstrate a clear understanding of basic laboratory methods and safe work practices To apply click on the Apply button in the top right corner of the page!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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