The Contact Center Team Lead is responsible for creating an environment of exceptional customer experiences, continuous coaching and process improvement. Responsible for implementing the strategic vision of the bank to create a best-in-class service environment for all customer calls, video banking interactions, and interactive teller interactions. Must embody the Bank's Dynamic value by identifying opportunities for efficiencies, process improvement and technological improvements. Hires, trains and coaches team to serve customers 24/7 calling from all 50 states. Manages operational and sales responsibilities for dynamic, growing and innovative team. The incumbent will also help with managing operations of online-only division of the bank.Responsibilities:???Responsible for maintaining and improving call center operations by monitoring system performance and call volume; identifying and resolving problems; monitors service request queue; taking escalation calls and reviews high-risk requests as needed; managing system and process improvement.???Participates in vendor sourcing, vetting and implementation teams as well as managing on-going relationships with existing vendors, ???Acts as the virtual Branch Manager for Bank Connect including managing New Account Opening process by reviewing account applications while adhering to related regulatory guidelines, monitors for potential fraud or suspicious activity and reports it as needed. Actively manages a portfolio of customers and participates in marketing efforts, calling efforts or other projects as needed.???Works to maintain coverage of all means of communication with customers, including phones, chat, secure email, video banking and ITMs; and requested meetings are schedule with the necessary individuals.???Enhances the offerings of the team by incorporation loan training. Getting the call center set up in a way that they are subject matter expert for Loan Servicing calls.???Acts as a Bank subject matter expert for Crypto Currencies.???Acts as a subject matter expert for any questions related to Business Online Banking, Cash Management, Online Banking and services through third-party vendors. Anticipating, navigating, and troubleshooting issues, etc.???Prepares call center performance reports by collecting, analyzing, and summarizing data and trends. Prepare data and reports for regulators??? audits???Ensures delivery of superior customer experience with accurate information in a courteous, professional, consistent, and efficient manner. Represents the Bank to customers and the community in a manner designed to maintain and expand business relationships. Manages Call Center staff, directly and through subordinates including selection, training, coaching, performance management and counseling. Ensures continuous performance improvement of team. ???Works closely with other departments of the bank to ensure consistent customer experience and adherence to bank???s policies and procedures.???Ensures the internal accounts used for Bank Connect funding activities are balanced each month.???Maintains customer contact by occasionally taking calls, Chat and Secure Emails.Working hours: 8:00 AM - 5:00 PMSkills:Associates Degree and/or five years of call center management experience, with increasing scope of responsibilities, preferably in the financial industry.--Experience and/or understanding of Retail banking operations, banking products, services, regulations, policies and procedures. Ability to communicate them articulately to internal and external customers.--Ability to exercise a high level of discretion in working with sensitive and confidential matters of significance within functional areas.--Excellent interpersonal skills and the ability to work with diverse internal and external customers.Education:BachelorsExperience:4-7 yearsQualifications:QUALIFICATIONS:???Associates Degree and/or five years of call center management experience, with increasing scope of responsibilities, preferably in the financial industry.???Experience and/or understanding of Retail banking operations, banking products, services, regulations, policies and procedures. Ability to communicate them articulately to internal and external customers.???Ability to exercise a high level of discretion in working with sensitive and confidential matters of significance within functional areas.???Excellent interpersonal skills and the ability to work with diverse internal and external customers.???Ability to handle multiple projects. Must be highly organized, able to meet deadlines, and changing priorities with an aptitude for problem solving.???Proficient in Microsoft Office products. Must have technical aptitude to learn bank???s proprietary systems.???Excellent written, verbal and telephone communication skills. Direct Hire/PermanentHealth/Vision/Dental401kPTOSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The Contact Center Team Lead is responsible for creating an environment of exceptional customer experiences, continuous coaching and process improvement. Responsible for implementing the strategic vision of the bank to create a best-in-class service environment for all customer calls, video banking interactions, and interactive teller interactions. Must embody the Bank's Dynamic value by identifying opportunities for efficiencies, process improvement and technological improvements. Hires, trains and coaches team to serve customers 24/7 calling from all 50 states. Manages operational and sales responsibilities for dynamic, growing and innovative team. The incumbent will also help with managing operations of online-only division of the bank.Responsibilities:???Responsible for maintaining and improving call center operations by monitoring system performance and call volume; identifying and resolving problems; monitors service request queue; taking escalation calls and reviews high-risk requests as needed; managing system and process improvement.???Participates in vendor sourcing, vetting and implementation teams as well as managing on-going relationships with existing vendors, ???Acts as the virtual Branch Manager for Bank Connect including managing New Account Opening process by reviewing account applications while adhering to related regulatory guidelines, monitors for potential fraud or suspicious activity and reports it as needed. Actively manages a portfolio of customers and participates in marketing efforts, calling efforts or other projects as needed.???Works to maintain coverage of all means of communication with customers, including phones, chat, secure email, video banking and ITMs; and requested meetings are schedule with the necessary individuals.???Enhances the offerings of the team by incorporation loan training. Getting the call center set up in a way that they are subject matter expert for Loan Servicing calls.???Acts as a Bank subject matter expert for Crypto Currencies.???Acts as a subject matter expert for any questions related to Business Online Banking, Cash Management, Online Banking and services through third-party vendors. Anticipating, navigating, and troubleshooting issues, etc.???Prepares call center performance reports by collecting, analyzing, and summarizing data and trends. Prepare data and reports for regulators??? audits???Ensures delivery of superior customer experience with accurate information in a courteous, professional, consistent, and efficient manner. Represents the Bank to customers and the community in a manner designed to maintain and expand business relationships. Manages Call Center staff, directly and through subordinates including selection, training, coaching, performance management and counseling. Ensures continuous performance improvement of team. ???Works closely with other departments of the bank to ensure consistent customer experience and adherence to bank???s policies and procedures.???Ensures the internal accounts used for Bank Connect funding activities are balanced each month.???Maintains customer contact by occasionally taking calls, Chat and Secure Emails.Working hours: 8:00 AM - 5:00 PMSkills:Associates Degree and/or five years of call center management experience, with increasing scope of responsibilities, preferably in the financial industry.--Experience and/or understanding of Retail banking operations, banking products, services, regulations, policies and procedures. Ability to communicate them articulately to internal and external customers.--Ability to exercise a high level of discretion in working with sensitive and confidential matters of significance within functional areas.--Excellent interpersonal skills and the ability to work with diverse internal and external customers.Education:BachelorsExperience:4-7 yearsQualifications:QUALIFICATIONS:???Associates Degree and/or five years of call center management experience, with increasing scope of responsibilities, preferably in the financial industry.???Experience and/or understanding of Retail banking operations, banking products, services, regulations, policies and procedures. Ability to communicate them articulately to internal and external customers.???Ability to exercise a high level of discretion in working with sensitive and confidential matters of significance within functional areas.???Excellent interpersonal skills and the ability to work with diverse internal and external customers.???Ability to handle multiple projects. Must be highly organized, able to meet deadlines, and changing priorities with an aptitude for problem solving.???Proficient in Microsoft Office products. Must have technical aptitude to learn bank???s proprietary systems.???Excellent written, verbal and telephone communication skills. Direct Hire/PermanentHealth/Vision/Dental401kPTOSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
job summary: Key Responsibilities :Research, prototype and train state-of-the-art image segmentation and classification models.Develop innovative algorithms and solutions for real-time object detection, instance segregation, image segmentation, and object tracking.Work with the team to integrate computer vision into industrial-level software solutionsStay up to date with tech, prototype with and learn new technologies, proactive in technology communitiesLearn from peers in computer vision, machine learning, and engineering communityDeliver on time with a high bar on quality of research, innovation and engineering Basic Qualifications: Master's degree in AI/Computer Vision areasProven experience in training and deploying deep learning models.Experience in deep learning with experience in at least one machine learning framework: TensorFlow, Keras, Caffe, etc.Strong knowledge of advanced mathematics, image/video processing, computer vision, and AI/machine learning theories4+ years of hands-on experience with OpenCV, SOD or an equivalent computer vision library3+ years of experience in software engineeringPublished research on computer vision, image processing or machine learning Preferred Qualifications :Ph. D. preferred2+ years of experience working in Agile team environment3+ years of industrial experience with at least one of the following languages: Python, C++, JavaLocation: Irving, Texasjob type: Contractwork hours: 9 to 5education: BA,BBAexperience: 0 responsibilities:Key Responsibilities:Research, prototype and train state-of-the-art image segmentation and classification models.Develop innovative algorithms and solutions for real-time object detection, instance segregation, image segmentation, and object tracking.Work with the team to integrate computer vision into industrial-level software solutionsStay up to date with tech, prototype with and learn new technologies, proactive in technology communitiesLearn from peers in computer vision, machine learning, and engineering communityDeliver on time with a high bar on quality of research, innovation and engineering Basic Qualifications:Master’s degree in AI/Computer Vision areas Proven experience in training and deploying deep learning models.Experience in deep learning with experience in at least one machine learning framework: TensorFlow, Keras, Caffe, etc.Strong knowledge of advanced mathematics, image/video processing, computer vision, and AI/machine learning theories4+ years of hands-on experience with OpenCV, SOD or an equivalent computer vision library3+ years of experience in software engineeringPublished research on computer vision, image processing or machine learningPreferred Qualifications:Ph. D. preferred2+ years of experience working in Agile team environment3+ years of industrial experience with at least one of the following languages: Python, C++, Java qualifications:Preferred Qualifications:Ph. D. preferred2+ years of experience working in Agile team environment3+ years of industrial experience with at least one of the following languages: Python, C++, Java skills:Preferred Qualifications:Ph. D. preferred2+ years of experience working in Agile team environment3+ years of industrial experience with at least one of the following languages: Python, C++, JavaSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
job summary: Key Responsibilities :Research, prototype and train state-of-the-art image segmentation and classification models.Develop innovative algorithms and solutions for real-time object detection, instance segregation, image segmentation, and object tracking.Work with the team to integrate computer vision into industrial-level software solutionsStay up to date with tech, prototype with and learn new technologies, proactive in technology communitiesLearn from peers in computer vision, machine learning, and engineering communityDeliver on time with a high bar on quality of research, innovation and engineering Basic Qualifications: Master's degree in AI/Computer Vision areasProven experience in training and deploying deep learning models.Experience in deep learning with experience in at least one machine learning framework: TensorFlow, Keras, Caffe, etc.Strong knowledge of advanced mathematics, image/video processing, computer vision, and AI/machine learning theories4+ years of hands-on experience with OpenCV, SOD or an equivalent computer vision library3+ years of experience in software engineeringPublished research on computer vision, image processing or machine learning Preferred Qualifications :Ph. D. preferred2+ years of experience working in Agile team environment3+ years of industrial experience with at least one of the following languages: Python, C++, JavaLocation: Irving, Texasjob type: Contractwork hours: 9 to 5education: BA,BBAexperience: 0 responsibilities:Key Responsibilities:Research, prototype and train state-of-the-art image segmentation and classification models.Develop innovative algorithms and solutions for real-time object detection, instance segregation, image segmentation, and object tracking.Work with the team to integrate computer vision into industrial-level software solutionsStay up to date with tech, prototype with and learn new technologies, proactive in technology communitiesLearn from peers in computer vision, machine learning, and engineering communityDeliver on time with a high bar on quality of research, innovation and engineering Basic Qualifications:Master’s degree in AI/Computer Vision areas Proven experience in training and deploying deep learning models.Experience in deep learning with experience in at least one machine learning framework: TensorFlow, Keras, Caffe, etc.Strong knowledge of advanced mathematics, image/video processing, computer vision, and AI/machine learning theories4+ years of hands-on experience with OpenCV, SOD or an equivalent computer vision library3+ years of experience in software engineeringPublished research on computer vision, image processing or machine learningPreferred Qualifications:Ph. D. preferred2+ years of experience working in Agile team environment3+ years of industrial experience with at least one of the following languages: Python, C++, Java qualifications:Preferred Qualifications:Ph. D. preferred2+ years of experience working in Agile team environment3+ years of industrial experience with at least one of the following languages: Python, C++, Java skills:Preferred Qualifications:Ph. D. preferred2+ years of experience working in Agile team environment3+ years of industrial experience with at least one of the following languages: Python, C++, JavaSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Remote/Onsite Hybrid Schedule!Spherion is recruiting a Communications Assistant! This position will be responsible for providing program support to administrators and office directors and providing agency-wide professional services for our client.If you have excellent prioritization skills and enjoy being creative, this is the position for you!Responsibilities:- Serve as a key content development team member for annual open enrollment period communications, publications, and training- Assist with content and resource management for the health benefits website- Support health insurance program initiatives, including the creation of video scripts, web page content drafting, newsletter content, and other educational materials- Review and copyedit policy memorandums and/or presentations as needed/assigned- Manage regular external health plan communications and contact lists- Update forms, publications, and manuals as needed/assigned- Prepare and execute communications plans as needed/assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Superior written and verbal communication skills with a keen eye for detail- Proven ability to handle multiple projects simultaneously with an eye for prioritization- Self-motivated, self-disciplined, and able to work with minimal supervision- Quickly learn and understand complex topics and make them easily understandable in text and pictures- Ability to review and/or copyedit content developed by other members of the team and work collaboratively with cross-functional teamsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree or comparable professional experience in a relevant field- 2 to 5 years of experience as an effective technical writer, including writing documentation and procedural materials for multiple audiences- 1 or more years of experience with database entry and/or content management system- Strong working knowledge of Microsoft Office Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Remote/Onsite Hybrid Schedule!Spherion is recruiting a Communications Assistant! This position will be responsible for providing program support to administrators and office directors and providing agency-wide professional services for our client.If you have excellent prioritization skills and enjoy being creative, this is the position for you!Responsibilities:- Serve as a key content development team member for annual open enrollment period communications, publications, and training- Assist with content and resource management for the health benefits website- Support health insurance program initiatives, including the creation of video scripts, web page content drafting, newsletter content, and other educational materials- Review and copyedit policy memorandums and/or presentations as needed/assigned- Manage regular external health plan communications and contact lists- Update forms, publications, and manuals as needed/assigned- Prepare and execute communications plans as needed/assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Superior written and verbal communication skills with a keen eye for detail- Proven ability to handle multiple projects simultaneously with an eye for prioritization- Self-motivated, self-disciplined, and able to work with minimal supervision- Quickly learn and understand complex topics and make them easily understandable in text and pictures- Ability to review and/or copyedit content developed by other members of the team and work collaboratively with cross-functional teamsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree or comparable professional experience in a relevant field- 2 to 5 years of experience as an effective technical writer, including writing documentation and procedural materials for multiple audiences- 1 or more years of experience with database entry and/or content management system- Strong working knowledge of Microsoft Office Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The Customer Relations Administrative Manager supports the CustomerRelations department, along with customer and trade partner inquiries andconcerns. The Customer Relations Administrative Manager also processesservice orders, updates, and coordinates issues across a number ofcommunication channels. A successful Customer Relations AdministrativeManager must be able to shift gears constantly and communicate in a varietyof methods.Responsibilities:Customer Relations Administrative Manager Responsibilities:??? Maintain a positive, empathetic, and professional attitude toward customers and contractors/vendors at all times??? Respond promptly to customer and trade partner inquiries??? Communicate with customers and trade partners through various channels such as in person, on the phone, email, text, video chat??? Run reports and analyze to ensure service orders are entered into the system properly.??? Run reports and analyze to ensure homeowners have turned in their warranty lists. Give CRM list of homeowners to follow up with and remind to turn in their lists.??? Train and monitor Customer Relations Admin Support Specialists work progress and their workloads.??? Make appointments with homeowners with CRMs as needed.??? Attend weekly meetings alongside Director of Construction to answerquestions and discuss warranty issues, customer relations issues andtrends.??? Supervise two Customer Relations Admin Support Specialists??? Serve as Back up to Customer Relations Admin Support Specialists as needed??? Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:The ideal candidate will bring excellent leadership skills, able to develop associates and drive results. In addition, must be fully proficient in MS Office, possess excellent communication and analytical skills, very adept at problem solving and highly organized.Education:High SchoolExperience:4-7 yearsQualifications:??? High school diploma required??? Ability to remain professional and courteous with every interaction??? Experience in building, home repair, home maintenance, etc. is a plus Interested in learning more? Don't delay, upload your resume and submit your application today - www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The Customer Relations Administrative Manager supports the CustomerRelations department, along with customer and trade partner inquiries andconcerns. The Customer Relations Administrative Manager also processesservice orders, updates, and coordinates issues across a number ofcommunication channels. A successful Customer Relations AdministrativeManager must be able to shift gears constantly and communicate in a varietyof methods.Responsibilities:Customer Relations Administrative Manager Responsibilities:??? Maintain a positive, empathetic, and professional attitude toward customers and contractors/vendors at all times??? Respond promptly to customer and trade partner inquiries??? Communicate with customers and trade partners through various channels such as in person, on the phone, email, text, video chat??? Run reports and analyze to ensure service orders are entered into the system properly.??? Run reports and analyze to ensure homeowners have turned in their warranty lists. Give CRM list of homeowners to follow up with and remind to turn in their lists.??? Train and monitor Customer Relations Admin Support Specialists work progress and their workloads.??? Make appointments with homeowners with CRMs as needed.??? Attend weekly meetings alongside Director of Construction to answerquestions and discuss warranty issues, customer relations issues andtrends.??? Supervise two Customer Relations Admin Support Specialists??? Serve as Back up to Customer Relations Admin Support Specialists as needed??? Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:The ideal candidate will bring excellent leadership skills, able to develop associates and drive results. In addition, must be fully proficient in MS Office, possess excellent communication and analytical skills, very adept at problem solving and highly organized.Education:High SchoolExperience:4-7 yearsQualifications:??? High school diploma required??? Ability to remain professional and courteous with every interaction??? Experience in building, home repair, home maintenance, etc. is a plus Interested in learning more? Don't delay, upload your resume and submit your application today - www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion has partnered with a local Behavioral Health Center in the Naples area seeking a Staff Accountant for an impactful community purpose.Responsibilities:- Responsible for biweekly review and preparation of organization payroll to include the following:- Timesheet review and assistance with questions from supervisors/staff.- Monthly reimbursement requests for mileage, education reimbursement, and other reimbursements owed to staff-based policies and procedures.- Payment of payroll taxes biweekly.- Completion of Wage and Salary verification requests, as necessary.- Setting up additional earnings on staff profiles and new add on codes for timesheets (on-call, extra shifts, etc.).- Preparation of hours worked report.- Train new employees on weekly timesheet submission.- Participation in other activities on an as needed basis.- Manage Accounting Department's DocuSign forms for updates and creation of new forms.- Preparation of full-time equivalent (FTE) allocations for accounting software distribution tables.- Preparation of monthly Staff Productivity files for distribution to the programs.- Preparation of monthly invoices- Reconciliation of expense accounts related to funding.- Reconciliation of incidental vouchers.- Reconciliation Report for accuracy on funds claimed, spent, and invoiced.- Upload any necessary required reports (monthly vacancy report, 90% capacity report and others).- Provide any necessary training to care coordination staff related to vouchers.- Assist with grant-related pay requests/invoices and reconciliation of associated general ledger accounts as needed.- Assist with administrative functions within the accounting department, including annual insurance renewals, management of P-card requests, manage Teamwork website for tracking of required reporting related to grants and contracts, and other duties as assigned or necessary.- Assist with other projects as requested by the Accounting Supervisor or CFO.Working hours: 8:00 AM - 5:00 PMSkills:Non-Profit Experience = PreferredStrong organization skills and ability to meet various reporting deadlines = RequiredAbility to work independently and as part of a team, plus is self-motivated = RequiredEfficient and effective communication skills = RequiredConfidence in handling multiple project deadlines and goals simultaneously = RequiredThe understanding that all members of a Team matter equally = RequiredMicrosoft Office 365 (Including Teams/Video Conferencing) Electronic Medical Record = Strongly Preferred Staying compliant on all trainings and immunizations = RequiredEducation:BachelorsExperience:1-4 yearsQualifications:Bachelor's degree from accredited institution in Business, Accounting, or other related field = RequiredRelated experience in Accounting/Payroll/State Reporting = Required If you have a strong work ethic and an even stronger commitment to serving the community, please respond with an updated resume for immediate consideration. Sign on bonus and relocation assistance is available for this role.*Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion has partnered with a local Behavioral Health Center in the Naples area seeking a Staff Accountant for an impactful community purpose.Responsibilities:- Responsible for biweekly review and preparation of organization payroll to include the following:- Timesheet review and assistance with questions from supervisors/staff.- Monthly reimbursement requests for mileage, education reimbursement, and other reimbursements owed to staff-based policies and procedures.- Payment of payroll taxes biweekly.- Completion of Wage and Salary verification requests, as necessary.- Setting up additional earnings on staff profiles and new add on codes for timesheets (on-call, extra shifts, etc.).- Preparation of hours worked report.- Train new employees on weekly timesheet submission.- Participation in other activities on an as needed basis.- Manage Accounting Department's DocuSign forms for updates and creation of new forms.- Preparation of full-time equivalent (FTE) allocations for accounting software distribution tables.- Preparation of monthly Staff Productivity files for distribution to the programs.- Preparation of monthly invoices- Reconciliation of expense accounts related to funding.- Reconciliation of incidental vouchers.- Reconciliation Report for accuracy on funds claimed, spent, and invoiced.- Upload any necessary required reports (monthly vacancy report, 90% capacity report and others).- Provide any necessary training to care coordination staff related to vouchers.- Assist with grant-related pay requests/invoices and reconciliation of associated general ledger accounts as needed.- Assist with administrative functions within the accounting department, including annual insurance renewals, management of P-card requests, manage Teamwork website for tracking of required reporting related to grants and contracts, and other duties as assigned or necessary.- Assist with other projects as requested by the Accounting Supervisor or CFO.Working hours: 8:00 AM - 5:00 PMSkills:Non-Profit Experience = PreferredStrong organization skills and ability to meet various reporting deadlines = RequiredAbility to work independently and as part of a team, plus is self-motivated = RequiredEfficient and effective communication skills = RequiredConfidence in handling multiple project deadlines and goals simultaneously = RequiredThe understanding that all members of a Team matter equally = RequiredMicrosoft Office 365 (Including Teams/Video Conferencing) Electronic Medical Record = Strongly Preferred Staying compliant on all trainings and immunizations = RequiredEducation:BachelorsExperience:1-4 yearsQualifications:Bachelor's degree from accredited institution in Business, Accounting, or other related field = RequiredRelated experience in Accounting/Payroll/State Reporting = Required If you have a strong work ethic and an even stronger commitment to serving the community, please respond with an updated resume for immediate consideration. Sign on bonus and relocation assistance is available for this role.*Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Shift Differentials!Various Shifts Available!We are actively recruiting multiple Security Officers! In this position you will be responsible for conducting patrols, investigating security concerns, providing exceptional customer assistance, ensuring compliance with hospital policies, operating video systems, managing crisis situations, and participating in emergency and disaster events.If you are diligent and dedicated to safety, this is an excellent opportunity for you!Responsibilities:- Conduct preliminary investigations of various problems and complaints. Completes incident and daily reports and follows up on investigations at the direction of the Manager of Security and Parking or a Security Supervisor- Prioritize duties and calls for service, while providing for the safety and security of all persons and property on assigned Meriter properties- Pay special attention to and frequently monitors security-sensitive areas as identified in the Security Management Plan- Conduct patrols, provide escorts, secure and unlock doors, and is attentive to safety problems- Provide general customer service to patients, visitors, employees, and others, and is sensitive to dealing with a wide range of people having special needs and individual differences- Assist medical staff, patients, and pilots to and from heliport (Med Flight) in a safe and timely manner- Assist with parking matters by looking for parking violations. Provide coverage for parking attendants when absent- Respond to situations consistent with training that may require the need to de-escalate difficult people, or in some cases to physically control individuals who are a danger to themselves or others- Conduct emergency exercises and evaluations with staffWorking hours: Various Shifts AvailableSkills:- Ability to work effectively with computer systems, including security technologies and applications- Understanding of State of Wisconsin Statues pertaining to criminal lawEducation:High SchoolExperience:0-1 yearsQualifications:- High school diploma or GED- 6 months of experience in security, safety, community, or customer service- Must complete HAZMAT, FEMA, and other training, as identified, within 6 months of hire or as determined by the supervisor- Experience in a related area or significant educational accomplishment may be considered in lieu of direct experience- A valid WI Driver's License in good standing and the ability to obtain and maintain employer driving approval- Within 1 year of hire, obtain basic certification: International Association for Healthcare Security & Safety- Must complete training certifications in required training in Defense and Arrest Tactics (DAAT), Non-Violent Crisis Intervention (CPI), HAZMAT, and other required training within 6 months of hire or as determined by the supervisor Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Shift Differentials!Various Shifts Available!We are actively recruiting multiple Security Officers! In this position you will be responsible for conducting patrols, investigating security concerns, providing exceptional customer assistance, ensuring compliance with hospital policies, operating video systems, managing crisis situations, and participating in emergency and disaster events.If you are diligent and dedicated to safety, this is an excellent opportunity for you!Responsibilities:- Conduct preliminary investigations of various problems and complaints. Completes incident and daily reports and follows up on investigations at the direction of the Manager of Security and Parking or a Security Supervisor- Prioritize duties and calls for service, while providing for the safety and security of all persons and property on assigned Meriter properties- Pay special attention to and frequently monitors security-sensitive areas as identified in the Security Management Plan- Conduct patrols, provide escorts, secure and unlock doors, and is attentive to safety problems- Provide general customer service to patients, visitors, employees, and others, and is sensitive to dealing with a wide range of people having special needs and individual differences- Assist medical staff, patients, and pilots to and from heliport (Med Flight) in a safe and timely manner- Assist with parking matters by looking for parking violations. Provide coverage for parking attendants when absent- Respond to situations consistent with training that may require the need to de-escalate difficult people, or in some cases to physically control individuals who are a danger to themselves or others- Conduct emergency exercises and evaluations with staffWorking hours: Various Shifts AvailableSkills:- Ability to work effectively with computer systems, including security technologies and applications- Understanding of State of Wisconsin Statues pertaining to criminal lawEducation:High SchoolExperience:0-1 yearsQualifications:- High school diploma or GED- 6 months of experience in security, safety, community, or customer service- Must complete HAZMAT, FEMA, and other training, as identified, within 6 months of hire or as determined by the supervisor- Experience in a related area or significant educational accomplishment may be considered in lieu of direct experience- A valid WI Driver's License in good standing and the ability to obtain and maintain employer driving approval- Within 1 year of hire, obtain basic certification: International Association for Healthcare Security & Safety- Must complete training certifications in required training in Defense and Arrest Tactics (DAAT), Non-Violent Crisis Intervention (CPI), HAZMAT, and other required training within 6 months of hire or as determined by the supervisor Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
With a strong focus on benefits, compliance and administrative duties, the Human Resources Coordinator provides guidance and support to all Staff to ensure the efficient administration and management of HR responsibilities across all departments.This is a unique roll that calls for a detail-oriented professional who also thrives on assisting others to be successful in their roles within the organization.It is an opportunity to combine technical knowledge of benefits, compliance and best HR practice with a strong dedication to employee engagement, happiness and retention.Responsibilities:All aspects of PTO Administration.Fully managing Performance Evaluation & Corrective Action (CAN) Compliance.Managing Staff benefit enrollment and day-to-day benefit questions Processing benefits invoices (reconciliation, review and payment) Assist with Wellness Program and RewardsCoverage removal in a timely manner for resigned or terminated Staff Handling all qualifying events changesWorking hours: 8:00 AM - 5:00 PMSkills:Running reports for upcoming expiration dates and informing staffUpdating license information in Staff files and HRISEnsuring 100% compliance with all state and federal employment laws Generating ad-hoc reports and thorough review of files for auditing purposesPreparing for formal audits from DCF, AHCA and The Joint Commission Fully managing DCF Re-Screens & NPDB renewals ~ Office of Inspector General (OIG) reportingAssistance with peer award nominations and recognitionParticipation on the SHINE CommitteeAssisting with Suggestion Box management when neededHelping with Wellness Fairs and Employee Engagement functionsCross-Training to support HR Team with New Hire Process:Orientation and New Hire ActivationAssisting Wellness Nurse with initial immunizationsAssisting IT & Training with New Hire access to needed DLC programs Providing DLC shirts when appropriate plus managing this inventoryFMLA & Workers' CompensationImmunization TrackingNotary Public DutiesEducation & Licensure ReimbursementAssisting HR Director, QI, Staff Development and Executive Team/Directors with special projects as needed.Education:BachelorsExperience:1-4 yearsQualifications:Bachelor's Degree in HR/Business/Related Field and/or 3 years' experience (HR or related field) in lieu of degreeMicrosoft Office 365 (Including Teams/Video Conferencing)Professional, pleasant and patient communication styleAbility to maintain a high level of confidentiality, integrity and composureSkills in task prioritization, correspondence documentation and detailed follow-upDedication to the organization's mission, standards, procedures and protocolsStaying compliant on all trainings and immunizationsAbility to pass a Level II DCF Mental Health Fingerprinting, Drug Screen and Local Criminal Check *Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
With a strong focus on benefits, compliance and administrative duties, the Human Resources Coordinator provides guidance and support to all Staff to ensure the efficient administration and management of HR responsibilities across all departments.This is a unique roll that calls for a detail-oriented professional who also thrives on assisting others to be successful in their roles within the organization.It is an opportunity to combine technical knowledge of benefits, compliance and best HR practice with a strong dedication to employee engagement, happiness and retention.Responsibilities:All aspects of PTO Administration.Fully managing Performance Evaluation & Corrective Action (CAN) Compliance.Managing Staff benefit enrollment and day-to-day benefit questions Processing benefits invoices (reconciliation, review and payment) Assist with Wellness Program and RewardsCoverage removal in a timely manner for resigned or terminated Staff Handling all qualifying events changesWorking hours: 8:00 AM - 5:00 PMSkills:Running reports for upcoming expiration dates and informing staffUpdating license information in Staff files and HRISEnsuring 100% compliance with all state and federal employment laws Generating ad-hoc reports and thorough review of files for auditing purposesPreparing for formal audits from DCF, AHCA and The Joint Commission Fully managing DCF Re-Screens & NPDB renewals ~ Office of Inspector General (OIG) reportingAssistance with peer award nominations and recognitionParticipation on the SHINE CommitteeAssisting with Suggestion Box management when neededHelping with Wellness Fairs and Employee Engagement functionsCross-Training to support HR Team with New Hire Process:Orientation and New Hire ActivationAssisting Wellness Nurse with initial immunizationsAssisting IT & Training with New Hire access to needed DLC programs Providing DLC shirts when appropriate plus managing this inventoryFMLA & Workers' CompensationImmunization TrackingNotary Public DutiesEducation & Licensure ReimbursementAssisting HR Director, QI, Staff Development and Executive Team/Directors with special projects as needed.Education:BachelorsExperience:1-4 yearsQualifications:Bachelor's Degree in HR/Business/Related Field and/or 3 years' experience (HR or related field) in lieu of degreeMicrosoft Office 365 (Including Teams/Video Conferencing)Professional, pleasant and patient communication styleAbility to maintain a high level of confidentiality, integrity and composureSkills in task prioritization, correspondence documentation and detailed follow-upDedication to the organization's mission, standards, procedures and protocolsStaying compliant on all trainings and immunizationsAbility to pass a Level II DCF Mental Health Fingerprinting, Drug Screen and Local Criminal Check *Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing has partnered with a non-profit organization who is a respected leader in the behavioral health field, providing comprehensive and innovative mental health and substance use treatment services located in the Naples area. This organization is looking to directly hire a Recruiter to add to their Human Resources team. This amazing non-profit organization continues its long-term expansion plans, and seeks an energetic, experienced, kind, compassionate, and even-keeled Recruiter to join our Human Resources Team. This position requires a high level of professional motivation, but also comes with a high level of professional reward, as the diverse group of Staff this role is responsible for hiring help save lives for a living!Responsibilities:Responsibilities and duties for this position will entail Full-cycle recruitment duties for Full-Time, Part-Time and PRN positions, including but not limited to:Assisting HR Director, QI, Staff Development and Executive Team/Directors with special projects as needed. Posting internal and external employment opportunities. Assisting with applicant tracking for Supervisors and Directors. Utilizing search tools and social media to actively source candidates. Vetting candidates initially via phone screens and moving them forward to 1st/2nd/Final face-to-face interviewing (when needed).Candidate Background Screening duties, which include but not limited to:Coordinating Fingerprinting & Drug Screen Performing local and State Criminal Background Checks, Educational Verification, Reference Checking, License Verification, Credentialing Assistance & MVR LookupDeveloping Pre-Employment Documents for Supervisors/Directors.Attending Recruitment and Networking events to represent the organization as a whole and all available professional opportunities.Assisting with Internal Application/Transfer process.Maintaining HR data integrity in HRIS/ATS system as well as with Staff E-Personnel Files.Ensuring 100% compliance with state and federal employment laws.Providing accurate and timely information to all Staff regarding formal organization policies, procedures and programs.- Cross-Training on other HR Responsibilities for Team support when needed, including but not limited to:Benefits, FMLA/Worker's Compensation, Exit/Termination Process, and Other Duties As AssignedWorking hours: 8:00 AM - 5:00 PMSkills:Strong Candidates will have Healthcare Recruitment experience, working knowledge of modern online Recruitment tools and a fit-focused approach to matching the right professional to the most appropriate open opportunity.At least 2 years of experience in Full-Cycle Recruitment role is requiredWorking knowledge of online Recruitment/Social Media tools is requiredHealthcare/Non-Profit/Mental Healthcare Experience is strongly preferredRelated HRIS/ATS experience is a requirement. Microsoft Office 365 (Including Teams/Video Conferencing) working knowledge is requiredProfessional, pleasant and patient communication style.Ability to maintain a high level of confidentiality, integrity and composure is required. Skills in task prioritization, correspondence documentation and detailed follow-upDedication to the organization's mission, standards, procedures and protocolsStaying compliant on all trainings and immunizations A requirement of employment with this organization is the ability to pass a Level II DCF Mental Health Fingerprinting, Drug Screen and Local Criminal Check.Education:BachelorsExperience:1-4 yearsQualifications:Bachelor's Degree in Business, Human Resources or related field will be required. *Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more information
Spherion Staffing has partnered with a non-profit organization who is a respected leader in the behavioral health field, providing comprehensive and innovative mental health and substance use treatment services located in the Naples area. This organization is looking to directly hire a Recruiter to add to their Human Resources team. This amazing non-profit organization continues its long-term expansion plans, and seeks an energetic, experienced, kind, compassionate, and even-keeled Recruiter to join our Human Resources Team. This position requires a high level of professional motivation, but also comes with a high level of professional reward, as the diverse group of Staff this role is responsible for hiring help save lives for a living!Responsibilities:Responsibilities and duties for this position will entail Full-cycle recruitment duties for Full-Time, Part-Time and PRN positions, including but not limited to:Assisting HR Director, QI, Staff Development and Executive Team/Directors with special projects as needed. Posting internal and external employment opportunities. Assisting with applicant tracking for Supervisors and Directors. Utilizing search tools and social media to actively source candidates. Vetting candidates initially via phone screens and moving them forward to 1st/2nd/Final face-to-face interviewing (when needed).Candidate Background Screening duties, which include but not limited to:Coordinating Fingerprinting & Drug Screen Performing local and State Criminal Background Checks, Educational Verification, Reference Checking, License Verification, Credentialing Assistance & MVR LookupDeveloping Pre-Employment Documents for Supervisors/Directors.Attending Recruitment and Networking events to represent the organization as a whole and all available professional opportunities.Assisting with Internal Application/Transfer process.Maintaining HR data integrity in HRIS/ATS system as well as with Staff E-Personnel Files.Ensuring 100% compliance with state and federal employment laws.Providing accurate and timely information to all Staff regarding formal organization policies, procedures and programs.- Cross-Training on other HR Responsibilities for Team support when needed, including but not limited to:Benefits, FMLA/Worker's Compensation, Exit/Termination Process, and Other Duties As AssignedWorking hours: 8:00 AM - 5:00 PMSkills:Strong Candidates will have Healthcare Recruitment experience, working knowledge of modern online Recruitment tools and a fit-focused approach to matching the right professional to the most appropriate open opportunity.At least 2 years of experience in Full-Cycle Recruitment role is requiredWorking knowledge of online Recruitment/Social Media tools is requiredHealthcare/Non-Profit/Mental Healthcare Experience is strongly preferredRelated HRIS/ATS experience is a requirement. Microsoft Office 365 (Including Teams/Video Conferencing) working knowledge is requiredProfessional, pleasant and patient communication style.Ability to maintain a high level of confidentiality, integrity and composure is required. Skills in task prioritization, correspondence documentation and detailed follow-upDedication to the organization's mission, standards, procedures and protocolsStaying compliant on all trainings and immunizations A requirement of employment with this organization is the ability to pass a Level II DCF Mental Health Fingerprinting, Drug Screen and Local Criminal Check.Education:BachelorsExperience:1-4 yearsQualifications:Bachelor's Degree in Business, Human Resources or related field will be required. *Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more information