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      • Jacksonville, Florida
      • Temporary
      • $16.00 per hour
      • 8:00 AM - 5:00 PM
      The position of the Customer Care Representative is always responsible to maintain adequate phone coverage.Responsibilities:The primary responsibility of this position is to answer incoming calls to the customer service queue from participants, answering questions about their plans, and how it works, etc.Working hours: 8:00 AM - 5:00 PMSkills:Customer focusedStrong verbal and written communication skillsActive listening skillsStrong ability to handle callersAbility to troubleshootStrong ability to de-escalate callsTime management skillsAttention to detailComputer use competencyAbility to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:1 year experience in customer service/call center Please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The position of the Customer Care Representative is always responsible to maintain adequate phone coverage.Responsibilities:The primary responsibility of this position is to answer incoming calls to the customer service queue from participants, answering questions about their plans, and how it works, etc.Working hours: 8:00 AM - 5:00 PMSkills:Customer focusedStrong verbal and written communication skillsActive listening skillsStrong ability to handle callersAbility to troubleshootStrong ability to de-escalate callsTime management skillsAttention to detailComputer use competencyAbility to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:1 year experience in customer service/call center Please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $17.50 per hour
      • 8:00 AM - 5:00 PM
      The position of Account Manager is responsible for the ongoing administration of new and existing clients.Responsibilities:Individuals in this position will be required to promptly answer emails and phone calls from clients and brokers regarding account issues and inquiries, provide annual and monthly reports, online training, oversee the entire renewal process, and contact clients regarding account funding, when necessary. This position also supports the sales team.Working hours: 8:00 AM - 5:00 PMSkills:Strong customer service skillsStrong verbal and written communication skillsClient orientedSense of urgencyOrganizational and prioritization skillsTime management skillsComputer use competencyAbility to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:Intermediate or higher skills with Microsoft Office products (Word, Excel, Outlook) Please call us today if this sounds like a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The position of Account Manager is responsible for the ongoing administration of new and existing clients.Responsibilities:Individuals in this position will be required to promptly answer emails and phone calls from clients and brokers regarding account issues and inquiries, provide annual and monthly reports, online training, oversee the entire renewal process, and contact clients regarding account funding, when necessary. This position also supports the sales team.Working hours: 8:00 AM - 5:00 PMSkills:Strong customer service skillsStrong verbal and written communication skillsClient orientedSense of urgencyOrganizational and prioritization skillsTime management skillsComputer use competencyAbility to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:Intermediate or higher skills with Microsoft Office products (Word, Excel, Outlook) Please call us today if this sounds like a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temporary
      • $17.00 per hour
      • 8:00 AM - 5:00 PM (Various Shifts Available)
      The position of the Customer Care Representative is always responsible to maintain adequate phone coverage. The primary responsibility of this position is to answer incoming calls to the customer service queue from participants, answering questions about their account and how it works, etc.Responsibilities:Answer incoming phone calls by participants and assist them with their questions- Promote online portal/mobile app capabilities- Make outbound call-backs, as needed- Respond to incoming emails from participants- Follow all Medcom policies as they relate to privacy and security- Work overtime as requested- Perform other duties as assigned by managementWorking hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:- Customer focused- Strong verbal and written communication skills- Active listening skills- Strong ability to handle callers- Ability to troubleshoot- Strong ability to de-escalate calls- Time management skills- Attention to detail- Computer use competency- Ability to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:High School or GED requiredAssociates or College Degree PreferredCOBRA knowledge If this sounds like a good fit, call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The position of the Customer Care Representative is always responsible to maintain adequate phone coverage. The primary responsibility of this position is to answer incoming calls to the customer service queue from participants, answering questions about their account and how it works, etc.Responsibilities:Answer incoming phone calls by participants and assist them with their questions- Promote online portal/mobile app capabilities- Make outbound call-backs, as needed- Respond to incoming emails from participants- Follow all Medcom policies as they relate to privacy and security- Work overtime as requested- Perform other duties as assigned by managementWorking hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:- Customer focused- Strong verbal and written communication skills- Active listening skills- Strong ability to handle callers- Ability to troubleshoot- Strong ability to de-escalate calls- Time management skills- Attention to detail- Computer use competency- Ability to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:High School or GED requiredAssociates or College Degree PreferredCOBRA knowledge If this sounds like a good fit, call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $17.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.Responsibilities:Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.Accountable for reducing delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with dealers and sales.Working hours: 8:00 AM - 5:00 PMSkills:3-5 years High Volume corporate Collections experience.Knowledge of Billing and Collections proceduresAccounts Receivable knowledge/experience a plusStrong attention to detail, goal orientedEducation:AssociateExperience:4-7 yearsQualifications:Experience with QuickBooks a plusExperience with Black Knight required If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.Responsibilities:Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.Accountable for reducing delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with dealers and sales.Working hours: 8:00 AM - 5:00 PMSkills:3-5 years High Volume corporate Collections experience.Knowledge of Billing and Collections proceduresAccounts Receivable knowledge/experience a plusStrong attention to detail, goal orientedEducation:AssociateExperience:4-7 yearsQualifications:Experience with QuickBooks a plusExperience with Black Knight required If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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