The candidate should be an energetic team player with a willingness to learn and grow in a diverse environment. The successful candidate will provide daily technical support to on-site and remote staff, clients, and respondents for a 3-6 month project.Responsibilities:Provide Help Desk and Site support services for applications, workstations, terminals, data network, telecom, printing/output, and other computing peripheralEnter all calls in the Track-It (the Help Desk tracking software), including detailed informationMonitoring and track help desk requests, communicate the status of problem resolution with the usersManage user, computer accounts and the Active Directory objectsTroubleshoot and resolve network hardware and software problemsFollow established policies, procedures and technology standards to ensure system availability and securityMaintain and manage proper IT documentationResponsible for receiving and responding to all Help Desk calls and emails acting as first line of contact for employees seeking computer assistanceQualifications:3 years of IT SupportProficient with imaging computers and setting up laptops for new usersExtensive experience with remote troubleshooting and end-user supportA+ Certified and currently working on getting is Security and Network CertExcellent communication, professional and comfortable working longer hours if neededApply online or email patrickmcnealy@spherion.com for more information.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The candidate should be an energetic team player with a willingness to learn and grow in a diverse environment. The successful candidate will provide daily technical support to on-site and remote staff, clients, and respondents for a 3-6 month project.Responsibilities:Provide Help Desk and Site support services for applications, workstations, terminals, data network, telecom, printing/output, and other computing peripheralEnter all calls in the Track-It (the Help Desk tracking software), including detailed informationMonitoring and track help desk requests, communicate the status of problem resolution with the usersManage user, computer accounts and the Active Directory objectsTroubleshoot and resolve network hardware and software problemsFollow established policies, procedures and technology standards to ensure system availability and securityMaintain and manage proper IT documentationResponsible for receiving and responding to all Help Desk calls and emails acting as first line of contact for employees seeking computer assistanceQualifications:3 years of IT SupportProficient with imaging computers and setting up laptops for new usersExtensive experience with remote troubleshooting and end-user supportA+ Certified and currently working on getting is Security and Network CertExcellent communication, professional and comfortable working longer hours if neededApply online or email patrickmcnealy@spherion.com for more information.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.