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      • Madison, Wisconsin
      • Temporary
      • $20.00 - $22.00 per hour
      • 8:00 AM - 5:00 PM
      Excellent, indefinite, temporary opportunity!Remote/onsite hybrid schedule!Spherion is recruiting a Benefits Specialist to join the team of our State of Wisconsin client! As a Benefits Specialist, you will work directly with retirees, members, and employers to research, answer, and resolve complicated questions and problems relating to the client's benefit and retirement programs. You will use the knowledge you learn through training to thoroughly explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members.Responsibilities:- Analyze records to determine eligibility for benefits- Understand and communicate complex benefit/retirement program information- Monitor and update changes to health insurance benefits, including changing health insurance enrollments or payment sources, assisting employers with benefit adjustments, and adjusting employer's monthly payments as needed- Ensure that State and Local government employees and retirees have the insurance coverages they need when they need them and that retirees' monthly payments are made timely and accurately- Research, interpret, and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client-administered programs- Participate and provide input regarding benefit policy and administrative rulesWorking hours: 8:00 AM - 5:00 PMSkills:- Strong computer skills- Excellent written and oral communication skills required- Excellent attention to detail to ensure deadlines are metEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Previous customer service experience and background in insurance administration are helpful, but not required- Eagerness to learn and deliver exceptional customer service- Good phone presence- Ability to understand and communicate complex information- Ability to maintain a high level of confidentiality- Ability to interact positively with a variety of persons at different levels within and outside the organization Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Excellent, indefinite, temporary opportunity!Remote/onsite hybrid schedule!Spherion is recruiting a Benefits Specialist to join the team of our State of Wisconsin client! As a Benefits Specialist, you will work directly with retirees, members, and employers to research, answer, and resolve complicated questions and problems relating to the client's benefit and retirement programs. You will use the knowledge you learn through training to thoroughly explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members.Responsibilities:- Analyze records to determine eligibility for benefits- Understand and communicate complex benefit/retirement program information- Monitor and update changes to health insurance benefits, including changing health insurance enrollments or payment sources, assisting employers with benefit adjustments, and adjusting employer's monthly payments as needed- Ensure that State and Local government employees and retirees have the insurance coverages they need when they need them and that retirees' monthly payments are made timely and accurately- Research, interpret, and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client-administered programs- Participate and provide input regarding benefit policy and administrative rulesWorking hours: 8:00 AM - 5:00 PMSkills:- Strong computer skills- Excellent written and oral communication skills required- Excellent attention to detail to ensure deadlines are metEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Previous customer service experience and background in insurance administration are helpful, but not required- Eagerness to learn and deliver exceptional customer service- Good phone presence- Ability to understand and communicate complex information- Ability to maintain a high level of confidentiality- Ability to interact positively with a variety of persons at different levels within and outside the organization Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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