Employment Type: Full-Time / Contract-to-HireLocation: On-site (Boise, ID)Schedule: Monday - Friday, 8:00 AM - 9:00 PM (Shift availability required)Pay: DOEAbout the Role:Are you a compassionate communicator with strong problem-solving skills? We are seeking a dedicated Customer Service Representative to join our team. In this role, you will be the first point of contact for patients navigating their financial accounts, providing empathetic support, resolv
Employment Type: Full-Time / Contract-to-HireLocation: On-site (Boise, ID)Schedule: Monday - Friday, 8:00 AM - 9:00 PM (Shift availability required)Pay: DOEAbout the Role:Are you a compassionate communicator with strong problem-solving skills? We are seeking a dedicated Customer Service Representative to join our team. In this role, you will be the first point of contact for patients navigating their financial accounts, providing empathetic support, resolv
You will be responsible for taking incoming calls from customers and placing outgoing calls as necessary for follow-up or to provide additional assistance. You will answer questions and resolve concerns on topics ranging from routine inquiries (e.g., missing statements) to complex scenarios (e.g., total loss of a vehicle). With every interaction, you will maintain a service-oriented mindset to deliver a positive customer experience.Responsibilities:Answer
You will be responsible for taking incoming calls from customers and placing outgoing calls as necessary for follow-up or to provide additional assistance. You will answer questions and resolve concerns on topics ranging from routine inquiries (e.g., missing statements) to complex scenarios (e.g., total loss of a vehicle). With every interaction, you will maintain a service-oriented mindset to deliver a positive customer experience.Responsibilities:Answer
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