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      • Livonia, Michigan
      • Temporary
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      Essential Duties and Responsibilities:Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with allperformance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.Responsibilities:Track and document all inquiries using the applicable systems.Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.Complete associated tasks according to the established guidelines.Track and document all inquiries using the applicable systems.Meet Quality Assurance (QA) and other key performance metrics.Facilitate the fulfillment of caller requests for materials via mail, email, or download.Transfer/refer consumers to appropriate entities according to the established guidelines.Escalate calls or issues to the appropriate designated staff for resolution as needed.Facilitate translation services for non-English speaking callers according to procedures.Attend meetings and trainings as requested and maintains up-to-date knowledge of all programs and systems.Working hours: 8:00 AM - 5:00 PMSkills:N/AEducation:High SchoolExperience:0-1 yearsQualifications:High School diploma with 1 years of CSR experience.All candidates must have 1 yr CSR exp and be able to work onsiteAll candidates must meet or exceed the standard on the Typing (5 min, 7000 Key Strokes @ 25 WPM) and Customer Mindset Survey (80%)All candidates must be submitted to FG with assessments scores attached, once shortlisted, you may select them as one of your starts. Onsite all candidates will be required to wear a mask and spaced 6ft or more apart with proper COVID protocols in place. Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Essential Duties and Responsibilities:Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with allperformance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.Responsibilities:Track and document all inquiries using the applicable systems.Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.Complete associated tasks according to the established guidelines.Track and document all inquiries using the applicable systems.Meet Quality Assurance (QA) and other key performance metrics.Facilitate the fulfillment of caller requests for materials via mail, email, or download.Transfer/refer consumers to appropriate entities according to the established guidelines.Escalate calls or issues to the appropriate designated staff for resolution as needed.Facilitate translation services for non-English speaking callers according to procedures.Attend meetings and trainings as requested and maintains up-to-date knowledge of all programs and systems.Working hours: 8:00 AM - 5:00 PMSkills:N/AEducation:High SchoolExperience:0-1 yearsQualifications:High School diploma with 1 years of CSR experience.All candidates must have 1 yr CSR exp and be able to work onsiteAll candidates must meet or exceed the standard on the Typing (5 min, 7000 Key Strokes @ 25 WPM) and Customer Mindset Survey (80%)All candidates must be submitted to FG with assessments scores attached, once shortlisted, you may select them as one of your starts. Onsite all candidates will be required to wear a mask and spaced 6ft or more apart with proper COVID protocols in place. Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Stuart, Florida
      • Permanent
      • $15.00 - $16.00 per hour
      • 9:00 AM - 6:00 PM
      A local diving academy in Stuart is looking for an experienced Customer Service Representative to join their team. You do NOT have to be a diver, but you do have to have an interest in diving.Responsibilities:-Answering multi-line telephones talking about diving while being friendly and responsive to customers general questions and training related questions-Entering Orders Assisting in shipping-Process website inquiries/orders in a timely manner-Recommend company products or services to customers by analyzing and accurately understanding their needsWorking hours: 9:00 AM - 6:00 PMSkills:-Prioritizing jobs and tasks as assigned by team leader-Work according to project plans/deadlines-Communication-Detail oriented-Ability to multitask-Team orientedEducation:High SchoolExperience:1-4 yearsQualifications:-HSD or GED-2 to 3 years of customer service experience-Quickbooks experience is a plus Please apply online or email your resume directly to the recruiter at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A local diving academy in Stuart is looking for an experienced Customer Service Representative to join their team. You do NOT have to be a diver, but you do have to have an interest in diving.Responsibilities:-Answering multi-line telephones talking about diving while being friendly and responsive to customers general questions and training related questions-Entering Orders Assisting in shipping-Process website inquiries/orders in a timely manner-Recommend company products or services to customers by analyzing and accurately understanding their needsWorking hours: 9:00 AM - 6:00 PMSkills:-Prioritizing jobs and tasks as assigned by team leader-Work according to project plans/deadlines-Communication-Detail oriented-Ability to multitask-Team orientedEducation:High SchoolExperience:1-4 yearsQualifications:-HSD or GED-2 to 3 years of customer service experience-Quickbooks experience is a plus Please apply online or email your resume directly to the recruiter at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Conroe, Texas
      • Temporary
      • $14.00 - $16.00 per hour
      • 8:00 AM - 5:00 PM
      We are looking for a driven and enthusiastic individual to join our team as a customer service representative. This role requires excellent communication and interpersonal skills, and a friendly, inviting personality.Responsibilities:Answering the phones and directing the calls to the appropriate personEmail tracking, Shipping/Fregith, and invoicing special projects as neededEnsure all appropriate documentation has been accurately enteredLearn new software, review email orders, and process ordersMutli task and great attention to detailAssist with other duties as assigned by your supervisorWorking hours: 8:00 AM - 5:00 PMSkills:Capable of working well under pressureGood organizational and adaptability skillsProficient in Microsoft officeSkilled in the use of general office equipment Able to communicate professionally, manage time and prioritize tasksAbility to maintain confidentiality of private and sensitive informationEducation:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalent call or text "APPLY" to 936-207-1150Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a driven and enthusiastic individual to join our team as a customer service representative. This role requires excellent communication and interpersonal skills, and a friendly, inviting personality.Responsibilities:Answering the phones and directing the calls to the appropriate personEmail tracking, Shipping/Fregith, and invoicing special projects as neededEnsure all appropriate documentation has been accurately enteredLearn new software, review email orders, and process ordersMutli task and great attention to detailAssist with other duties as assigned by your supervisorWorking hours: 8:00 AM - 5:00 PMSkills:Capable of working well under pressureGood organizational and adaptability skillsProficient in Microsoft officeSkilled in the use of general office equipment Able to communicate professionally, manage time and prioritize tasksAbility to maintain confidentiality of private and sensitive informationEducation:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalent call or text "APPLY" to 936-207-1150Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Oxnard, California
      • Temp to Perm
      • $20.00 - $23.00 per hour
      • 8:00 AM - 4:30 PM
      Are you a skilled administrative support person in a dead end job? If you are looking for a new career with a solid and reputable employer you have found it! Our client is a global employer with a location in Oxnard seeking an experienced office support person for their Trade and Compliance division. You will learn new skills to keep your career going on an upward path. Sounds interesting? Please read on!Responsibilities:Here are some of the duties involved with this position. You will receive specific training in all areas:Demonstrate the ability to adjust to variable tasks in order to meet efficiency standards, and report any non-compliant issuesEnsure all export Phytosanitary Certificates are maintained and organized for retrievalPrepare documents/legalizations and accompanying correspondence based on the received orders and order documentsPrepare transport orders and make arrangements concerning capacity and loading/unloading timesInvoice customers, both domestic and internationalValidate all documents required for shipping internationally to assigned destinationsEnsure that all product flow meets international trade compliance requirements and that document controls are in place to support full trade complianceProvide reporting and analytical support for other trade team initiatives, as necessaryEnsure importing / exporting country requirements can be met in a compliant and expedient mannerHandles complex regions global trade accountsWorking hours: 8:00 AM - 4:30 PMSkills:Ability to multi-taskExcellent verbal and written communication skillsExcellent computer skills, knowledge of Microsoft Office desiredEducation:BachelorsExperience:1-4 yearsQualifications:BA/BS degree highly desired1-4 years experience in an Administrative Support position or Customer Service position For consideration, please apply online, or call /text our office at 805-973-0950 for more information.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      Are you a skilled administrative support person in a dead end job? If you are looking for a new career with a solid and reputable employer you have found it! Our client is a global employer with a location in Oxnard seeking an experienced office support person for their Trade and Compliance division. You will learn new skills to keep your career going on an upward path. Sounds interesting? Please read on!Responsibilities:Here are some of the duties involved with this position. You will receive specific training in all areas:Demonstrate the ability to adjust to variable tasks in order to meet efficiency standards, and report any non-compliant issuesEnsure all export Phytosanitary Certificates are maintained and organized for retrievalPrepare documents/legalizations and accompanying correspondence based on the received orders and order documentsPrepare transport orders and make arrangements concerning capacity and loading/unloading timesInvoice customers, both domestic and internationalValidate all documents required for shipping internationally to assigned destinationsEnsure that all product flow meets international trade compliance requirements and that document controls are in place to support full trade complianceProvide reporting and analytical support for other trade team initiatives, as necessaryEnsure importing / exporting country requirements can be met in a compliant and expedient mannerHandles complex regions global trade accountsWorking hours: 8:00 AM - 4:30 PMSkills:Ability to multi-taskExcellent verbal and written communication skillsExcellent computer skills, knowledge of Microsoft Office desiredEducation:BachelorsExperience:1-4 yearsQualifications:BA/BS degree highly desired1-4 years experience in an Administrative Support position or Customer Service position For consideration, please apply online, or call /text our office at 805-973-0950 for more information.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Bryan, Texas
      • Temp to Perm
      • $12.00 - $14.00 per hour
      • 9:00 AM - 5:00 PM
      We are looking for an open-minded and positive individual with experience in customer service. This person MUST have a professional demeanor and communicate very well.Responsibilities:Maintain a friendly and professional demeanorProvide assistance to customers Provide information about products and servicesAct as a company gatekeeperMaintain company policies and standardsPerform necessary tasks in a timely and efficient mannerWorking hours: 9:00 AM - 5:00 PMSkills:Solid interpersonal communication skillsOrganizedAble to multitask and prioritizeCapable of creating and maintaining customer relationshipsEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivalentSome experience required Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for an open-minded and positive individual with experience in customer service. This person MUST have a professional demeanor and communicate very well.Responsibilities:Maintain a friendly and professional demeanorProvide assistance to customers Provide information about products and servicesAct as a company gatekeeperMaintain company policies and standardsPerform necessary tasks in a timely and efficient mannerWorking hours: 9:00 AM - 5:00 PMSkills:Solid interpersonal communication skillsOrganizedAble to multitask and prioritizeCapable of creating and maintaining customer relationshipsEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivalentSome experience required Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • St. Marys, Ohio
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 40
      We are hiring for an immediate Customer Service Representative for a recruiting firm in St. Marys, OH. Compensation & Benefits: Earn $15.00 - $16.00 an hour 40 hours a week Full benefits Casual Fridays The last Friday of every month you get off at noon Paid time off, vacation and breaks Responsibilities: Accountable for screening and processing applicants in a timely manner, and for promptly and professionally handling telephone calls. Update personal files of new employees Function as a liaison between Spherion and the clients Handle incoming phone calls Participate in orientation of new employees Requirements & Qualifications: GED required College degree with concentration in business related subjects or equivalent training and experience Strong communication and problem solving skills We offer ACA compliant health insurance once you start working! For additional details, please ask during your virtual interview with us! Interested candidates need to fill out our online ‘Apply Now’ application at ApplyOhio.com and then send their resume to AmandaE@Spherion-Schulte.com
      We are hiring for an immediate Customer Service Representative for a recruiting firm in St. Marys, OH. Compensation & Benefits: Earn $15.00 - $16.00 an hour 40 hours a week Full benefits Casual Fridays The last Friday of every month you get off at noon Paid time off, vacation and breaks Responsibilities: Accountable for screening and processing applicants in a timely manner, and for promptly and professionally handling telephone calls. Update personal files of new employees Function as a liaison between Spherion and the clients Handle incoming phone calls Participate in orientation of new employees Requirements & Qualifications: GED required College degree with concentration in business related subjects or equivalent training and experience Strong communication and problem solving skills We offer ACA compliant health insurance once you start working! For additional details, please ask during your virtual interview with us! Interested candidates need to fill out our online ‘Apply Now’ application at ApplyOhio.com and then send their resume to AmandaE@Spherion-Schulte.com
      • Florence, Kentucky
      • Temp to Perm
      • $15.00 per hour
      • 9:00 AM - 5:00 PM
      We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 9:00 AM - 5:00 PMSkills:Strong phone contact handling skills and active listeningCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyEducation:High SchoolExperience:0-1 yearsQualifications:Knowledgeable in MS Office Let's get to work! Call or Text 859-201-3588!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 9:00 AM - 5:00 PMSkills:Strong phone contact handling skills and active listeningCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyEducation:High SchoolExperience:0-1 yearsQualifications:Knowledgeable in MS Office Let's get to work! Call or Text 859-201-3588!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Florence, Kentucky
      • Temp to Perm
      • $15.00 per hour
      • 9:00 AM - 5:00 PM
      We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers??? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 9:00 AM - 5:00 PMSkills:Strong phone contact handling skills and active listeningCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyEducation:High SchoolExperience:0-1 yearsQualifications:Knowledgeable in MS Office Let's get to work! Call or Text 859-201-3588!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers??? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 9:00 AM - 5:00 PMSkills:Strong phone contact handling skills and active listeningCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyEducation:High SchoolExperience:0-1 yearsQualifications:Knowledgeable in MS Office Let's get to work! Call or Text 859-201-3588!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Goleta, California
      • Temporary
      • $25.00 - $27.00 per hour
      • 8:00 AM - 5:00 PM (Various Shifts Available)
      If you are looking for a new gig for the New Year, and you like helping people, this is the job for you! We seek an experienced Customer Service representative for a large Santa Barbara employer. You will serve as the primary contact for all services, conferring with clients to obtain and provide information about the status of laboratory results and reports and resolves routine questions and issues related to specimens and testing.Responsibilities:Provide excellent customer support services by responding to incoming telephone calls from medical clinics, doctors' offices, clients, and other departments requesting information on test results and services. Supports inbound calls and visitors with answers to general questions regarding servicesMake timely outgoing calls to follow-up on all stats and critical call resultsFollowing established procedures, effectively resolve routine questions and problems related to specimens and testing. Refer unresolved and complex issues to Supervisor.Send reports as requested by fax, e-mail, or other method requested.Keep accurate electronic and manual records of client transactions and interactions, including recording details of inquiries, complaints, and comments, as well as action plans. Prepares performance-related reports as requested.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:Word processing, managing electronic files and recordsExcellent analytical and problem-solving skills. Ability to identify and service multiple calls, requests, and tasks at one time while maintaining a professional manner. Ability to prioritize work.Excellent human relations skills to interact professionally, pleasantly, and effectively with clients in person and on the telephone.Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures. Prefer knowledge of medical terminologyEducation:High SchoolExperience:1-4 yearsQualifications:Associate degree or high school diploma plus 2 years experience in customer service.Preferred: Customer service experience in health care field. For consideration, please apply online, or call/text your resume to 805-683-1600 or call for more information about this position, or E-mail your resume to brooksmiller@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      If you are looking for a new gig for the New Year, and you like helping people, this is the job for you! We seek an experienced Customer Service representative for a large Santa Barbara employer. You will serve as the primary contact for all services, conferring with clients to obtain and provide information about the status of laboratory results and reports and resolves routine questions and issues related to specimens and testing.Responsibilities:Provide excellent customer support services by responding to incoming telephone calls from medical clinics, doctors' offices, clients, and other departments requesting information on test results and services. Supports inbound calls and visitors with answers to general questions regarding servicesMake timely outgoing calls to follow-up on all stats and critical call resultsFollowing established procedures, effectively resolve routine questions and problems related to specimens and testing. Refer unresolved and complex issues to Supervisor.Send reports as requested by fax, e-mail, or other method requested.Keep accurate electronic and manual records of client transactions and interactions, including recording details of inquiries, complaints, and comments, as well as action plans. Prepares performance-related reports as requested.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:Word processing, managing electronic files and recordsExcellent analytical and problem-solving skills. Ability to identify and service multiple calls, requests, and tasks at one time while maintaining a professional manner. Ability to prioritize work.Excellent human relations skills to interact professionally, pleasantly, and effectively with clients in person and on the telephone.Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures. Prefer knowledge of medical terminologyEducation:High SchoolExperience:1-4 yearsQualifications:Associate degree or high school diploma plus 2 years experience in customer service.Preferred: Customer service experience in health care field. For consideration, please apply online, or call/text your resume to 805-683-1600 or call for more information about this position, or E-mail your resume to brooksmiller@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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