Spherion is seeking a Customer Service Representative to join our team! This would be a temporary position to cover a leave of absence, but may be extended if the right fit is found! If you enjoy working with people and staying busy, this may be the chance that you have been waiting for to get your foot in the door with a local staffing office! Full-time hours are needed during the summer time, but part-time hours may be available in the fall and winter months.Responsibilities:Answering phones using standard company greeting in a friendly and professional manner; identifying reason for calling; assisting with conducting pre-screening interviews, scheduling interviews, answering various questions and concerns about employment, etc.Scheduling appointments for interviews including adding them to the Google calendar and sharing with co-workers.Recruiting candidates for open positions using various systems and software: company?s software, Michigan Talent, Zip Recruiter, Indeed, Facebook Business, Career Builder, etc.Greeting visitors to the office and identifying their needs (arrived for an interview, looking for work, how to apply, other).Interviewing, taking sufficient notes based on information gathered, and determining whether candidates will fit compan'?s client base.Drug screening in-house for every candidate (urinalysis or oral) and conducting reference calls after each interview (a minimum of 2 each).Following hiring process according to company and governmental standards, resolving hiring issues.Communicating with candidates and clientsFilling out employment verifications as they come through from DHS and various other sources.Filing and regular scanning of drug screens and various other paperwork in a regular and efficient mannerMaintaining an organized work space and office by removing/ shredding any unnecessary debris and paperwork that may contain applicant?s personal information and putting everything else in its corresponding place.Attending job fairs and assisting with set-up of table or booth; interacting with job fair guest to educate them on the services that the company offers and gathering resumes for possible follow-up later.Conducting client site safety surveys as needed and directing with attention to possible hazards or prohibited tasks.Meeting with employees to fill out Worker's Compensation paperwork as needed and following through to ensure the best possible care is provided to employeesEnsuring that employees are hired and that they are assigned to appropriate work orders in the system to maintain 100% compliance.Entering payroll hours as needed each week while documenting any absent hours.Assisting with posting jobs each week to various sources.Various other responsibilities as needed and directed.Skills:Knowledge of labor and employment lawsAbility to build rapport with all employees and clientsExcellent organizational skills and ability to prioritize and multitask as neededExcellent written and verbal communication skillsA well-versed background in customer service is desiredQualifications:Excellent customer service abilityProficiency with computers, typing, and use of Microsoft Word and ExcelExcellent communication skillsAbility to prioritize and multitask to complete necessary projects by necessary deadlinesPrevious experience in Human Resources, recruiting, or other related fields is preferred but not requiredMust comply with Spherion's Drug Free Workplace Policy and disclose relevant criminal history at the time of hireMust be able to demonstrate a positive attendance recordIs you have a background in Customer Service and looking to get your foot in the door with an office position, this may be what you have been looking for!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is seeking a Customer Service Representative to join our team! This would be a temporary position to cover a leave of absence, but may be extended if the right fit is found! If you enjoy working with people and staying busy, this may be the chance that you have been waiting for to get your foot in the door with a local staffing office! Full-time hours are needed during the summer time, but part-time hours may be available in the fall and winter months.Responsibilities:Answering phones using standard company greeting in a friendly and professional manner; identifying reason for calling; assisting with conducting pre-screening interviews, scheduling interviews, answering various questions and concerns about employment, etc.Scheduling appointments for interviews including adding them to the Google calendar and sharing with co-workers.Recruiting candidates for open positions using various systems and software: company?s software, Michigan Talent, Zip Recruiter, Indeed, Facebook Business, Career Builder, etc.Greeting visitors to the office and identifying their needs (arrived for an interview, looking for work, how to apply, other).Interviewing, taking sufficient notes based on information gathered, and determining whether candidates will fit compan'?s client base.Drug screening in-house for every candidate (urinalysis or oral) and conducting reference calls after each interview (a minimum of 2 each).Following hiring process according to company and governmental standards, resolving hiring issues.Communicating with candidates and clientsFilling out employment verifications as they come through from DHS and various other sources.Filing and regular scanning of drug screens and various other paperwork in a regular and efficient mannerMaintaining an organized work space and office by removing/ shredding any unnecessary debris and paperwork that may contain applicant?s personal information and putting everything else in its corresponding place.Attending job fairs and assisting with set-up of table or booth; interacting with job fair guest to educate them on the services that the company offers and gathering resumes for possible follow-up later.Conducting client site safety surveys as needed and directing with attention to possible hazards or prohibited tasks.Meeting with employees to fill out Worker's Compensation paperwork as needed and following through to ensure the best possible care is provided to employeesEnsuring that employees are hired and that they are assigned to appropriate work orders in the system to maintain 100% compliance.Entering payroll hours as needed each week while documenting any absent hours.Assisting with posting jobs each week to various sources.Various other responsibilities as needed and directed.Skills:Knowledge of labor and employment lawsAbility to build rapport with all employees and clientsExcellent organizational skills and ability to prioritize and multitask as neededExcellent written and verbal communication skillsA well-versed background in customer service is desiredQualifications:Excellent customer service abilityProficiency with computers, typing, and use of Microsoft Word and ExcelExcellent communication skillsAbility to prioritize and multitask to complete necessary projects by necessary deadlinesPrevious experience in Human Resources, recruiting, or other related fields is preferred but not requiredMust comply with Spherion's Drug Free Workplace Policy and disclose relevant criminal history at the time of hireMust be able to demonstrate a positive attendance recordIs you have a background in Customer Service and looking to get your foot in the door with an office position, this may be what you have been looking for!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is hiring for Customer Service Representatives for a Government Entity located here in Buncombe County NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with clients via telephone, email, online chat or in person to provide support and information-Utilize customer contact list to schedule appointments and track pertinent information-Field customer questions and concerns and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of client interactions with details entered into databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesPrevious customer service experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is hiring for Customer Service Representatives for a Government Entity located here in Buncombe County NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with clients via telephone, email, online chat or in person to provide support and information-Utilize customer contact list to schedule appointments and track pertinent information-Field customer questions and concerns and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of client interactions with details entered into databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesPrevious customer service experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are looking to fill a CSR Position for a local- HVAC client.If you're a problem solver, you might have a future as a customer service representative. Customer Service Representatives talk, listen and help resolve conflicts with customers. An expert communicator will be able to listen effectively to find the root cause of issues, and communicate clearly and in a friendly way to solve the issue and keep the customer happy.Responsibilities:--Assist in taking incoming client calls, recognizing that this is where the client will form their first impression of the company. Good communication with the client is essential!--Make sure that taking care of the clients takes higher priority than and other task and that clients are enthusiastic about how they are treated!--Have a courteous and pleasant demeanor whether on a phone call or not. Know that courteousness affects other team members? spirit.--Make sure that the phone is answered before the third ring and that the approved company greeting is used each time.--Making sure that Club Membership clients are continually called. Extra scheduled service appointments should be booked to make up for any shortfall of repair calls. --Maintain required daily call counts to make daily, weekly, and monthly quotas.--Maintain complete, accurate, and updated information in the client database.--Work with dispatch to schedule service calls and debrief technicians with accurate client information. --Make sure that the client is notified ahead of time if we are not going to arrive within the scheduled time window and reschedule to the client?s satisfaction.--The Lead Client Service Representative will also assist with supervising and assisting in the dispatching of all service and maintenance calls to ensure maximum efficiency of scheduling without compromising client satisfaction. --Obey company Code of Ethics and the Team Rules.Working hours: 8:00 AM - 5:00 PMSkills:--Basic computer skills including Word, Excel, and any other software used by the company.--Geographical knowledge of the service area and/or map reading skills.--Attention to detail and follow-through.--Ability to perform multiple tasks in a fast-paced environment.--Exceptional interpersonal and communication skills, both written and verbal.Education:High SchoolExperience:1-4 yearsQualifications:--High school diploma or GED required. --Prior call center experience preferred. Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are looking to fill a CSR Position for a local- HVAC client.If you're a problem solver, you might have a future as a customer service representative. Customer Service Representatives talk, listen and help resolve conflicts with customers. An expert communicator will be able to listen effectively to find the root cause of issues, and communicate clearly and in a friendly way to solve the issue and keep the customer happy.Responsibilities:--Assist in taking incoming client calls, recognizing that this is where the client will form their first impression of the company. Good communication with the client is essential!--Make sure that taking care of the clients takes higher priority than and other task and that clients are enthusiastic about how they are treated!--Have a courteous and pleasant demeanor whether on a phone call or not. Know that courteousness affects other team members? spirit.--Make sure that the phone is answered before the third ring and that the approved company greeting is used each time.--Making sure that Club Membership clients are continually called. Extra scheduled service appointments should be booked to make up for any shortfall of repair calls. --Maintain required daily call counts to make daily, weekly, and monthly quotas.--Maintain complete, accurate, and updated information in the client database.--Work with dispatch to schedule service calls and debrief technicians with accurate client information. --Make sure that the client is notified ahead of time if we are not going to arrive within the scheduled time window and reschedule to the client?s satisfaction.--The Lead Client Service Representative will also assist with supervising and assisting in the dispatching of all service and maintenance calls to ensure maximum efficiency of scheduling without compromising client satisfaction. --Obey company Code of Ethics and the Team Rules.Working hours: 8:00 AM - 5:00 PMSkills:--Basic computer skills including Word, Excel, and any other software used by the company.--Geographical knowledge of the service area and/or map reading skills.--Attention to detail and follow-through.--Ability to perform multiple tasks in a fast-paced environment.--Exceptional interpersonal and communication skills, both written and verbal.Education:High SchoolExperience:1-4 yearsQualifications:--High school diploma or GED required. --Prior call center experience preferred. Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion has partnered with a local company in College Station to hire a Customer Service Representative.Responsibilities:Taking calls from customers and ask what their needing assistance with- type it in, collect payment, schedule on calendarCommunicating with customers through various channelsMaintaining a positive, empathetic, and professional attitude toward customers at all timesMaintaining solid customer relationships by handling questions and concerns with speed and professionalismWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skillsTech SavyExperience in Excel and WordEducation:High SchoolExperience:1-4 yearsQualifications:High school diploma, general education degree, or equivalent2+ years previous experience in similar role Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion has partnered with a local company in College Station to hire a Customer Service Representative.Responsibilities:Taking calls from customers and ask what their needing assistance with- type it in, collect payment, schedule on calendarCommunicating with customers through various channelsMaintaining a positive, empathetic, and professional attitude toward customers at all timesMaintaining solid customer relationships by handling questions and concerns with speed and professionalismWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skillsTech SavyExperience in Excel and WordEducation:High SchoolExperience:1-4 yearsQualifications:High school diploma, general education degree, or equivalent2+ years previous experience in similar role Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Our client is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot.Schedule: Mon - Fri, 7:00 AM -> 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 7:00 AM - 4:00 PM (Various Shifts Available)Skills:Skills:- High level communication skill set (written and verbal)- PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:0-1 yearsQualifications:Education:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Our client is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot.Schedule: Mon - Fri, 7:00 AM -> 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 7:00 AM - 4:00 PM (Various Shifts Available)Skills:Skills:- High level communication skill set (written and verbal)- PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:0-1 yearsQualifications:Education:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are hiring for Customer Service Representatives in Montoursville and Montgomery for full time and part time openings.
Part time CSR
Work schedule M-TH (10 a.m. – 4 p.m.), F (10:30 a.m. – 4 p.m.), or M-TH (11 a.m. – 5 p.m.), F (11:30 a.m. – 5 p.m.). $14.50 – M-TH (12 p.m. – 6 p.m.), F (12:30 p.m. – 6 p.m.)
Training schedule M-F (8:30 a.m. – 5 p.m.) for approx.. 4-6 weeks.
Full time CSR
Work schedule M-F (10 a.m. – 6:30 p.m.), M-F (11:30 a.m. – 8 p.m.)
Training schedule M-F (8:30 a.m. – 5 p.m.) for approx.. 4-6 weeks.
We are hiring for Customer Service Representatives in Montoursville and Montgomery for full time and part time openings.
Part time CSR
Work schedule M-TH (10 a.m. – 4 p.m.), F (10:30 a.m. – 4 p.m.), or M-TH (11 a.m. – 5 p.m.), F (11:30 a.m. – 5 p.m.). $14.50 – M-TH (12 p.m. – 6 p.m.), F (12:30 p.m. – 6 p.m.)
Training schedule M-F (8:30 a.m. – 5 p.m.) for approx.. 4-6 weeks.
Full time CSR
Work schedule M-F (10 a.m. – 6:30 p.m.), M-F (11:30 a.m. – 8 p.m.)
Training schedule M-F (8:30 a.m. – 5 p.m.) for approx.. 4-6 weeks.
A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 8:00 AM - 5:00 PMSkills:Proficient Microsoft word/ExcelProficient using a multi phone systemGood Communication SkillsTyping 30+ wpmEducation:High SchoolExperience:1-4 yearsQualifications:Proven customer support experience or experience as a client service representativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively If you are interested in working in a leading manufacturing company in the Columbus market and meet the qualifications, we want to hear from you! Apply here and call Keaire at (706) 393-8465Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 8:00 AM - 5:00 PMSkills:Proficient Microsoft word/ExcelProficient using a multi phone systemGood Communication SkillsTyping 30+ wpmEducation:High SchoolExperience:1-4 yearsQualifications:Proven customer support experience or experience as a client service representativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively If you are interested in working in a leading manufacturing company in the Columbus market and meet the qualifications, we want to hear from you! Apply here and call Keaire at (706) 393-8465Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 8:00 AM - 5:00 PMSkills:Proficient Microsoft word/ExcelProficient using a multi phone systemGood Communication SkillsTyping 30+ wpmEducation:High SchoolExperience:1-4 yearsQualifications:Proven customer support experience or experience as a client service representativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively If you are interested in working in a leading manufacturing company in the Columbus market and meet the qualifications, we want to hear from you! Apply here and call Keaire at (706) 393-8465Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 8:00 AM - 5:00 PMSkills:Proficient Microsoft word/ExcelProficient using a multi phone systemGood Communication SkillsTyping 30+ wpmEducation:High SchoolExperience:1-4 yearsQualifications:Proven customer support experience or experience as a client service representativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively If you are interested in working in a leading manufacturing company in the Columbus market and meet the qualifications, we want to hear from you! Apply here and call Keaire at (706) 393-8465Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are looking for a call center customer service representative to provide outstanding service to our customers and potential customers. You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction.The ideal call center customer service representative will be customer-focused, detail orientated, and target driven. You should be polite, accurate, knowledgeable, and able to work well within a team.Resolve customer accounts/collections while providing quality customer service on inbound and outbound calls.Responsibilities:Complies with all specified FDCPA, state and city laws and provisions, as outlined in the GC Services Compliance with FDCPA and State Collection laws Statement, the GCS A/R Training program and the FDCPA Test.Work with customers to pay balance in full or set up the best possible arrangements.Documents all activity in the client/GC system in a concise and accurate manner.Corrects any deficiencies or oversights as outlined by U/M or Manager during telephone monitor, file activity, or QA reviews.Maintains good public relations.Cope with high-stress environment caused by speaking with emotional callers.Adhere to Company attendance, punctuality, and meal and rest break requirementsMaintain concentration and focus in order to meet performance goalsReact positively to an ongoing, changing environmentDemonstrate the ability to handle pressure when attempting to meet deadlines and performance goalsMaintain good working relationship with assigned supervisors and coworkersWork safely without presenting a threat to self or othersWorking hours: 8:15 AM - 5:00 PMSkills:Ability to resolve conflict and diffuse tension.Education:High SchoolExperience:0-1 yearsQualifications:High school diploma or equivalent.Ability to resolve conflict and diffuse tension.Being able to speak more than one language fluently would be highly advantageous but not requiredExceptional telephone manner, customer service skills, active listening skills, verbal, and written communication skills. Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are looking for a call center customer service representative to provide outstanding service to our customers and potential customers. You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction.The ideal call center customer service representative will be customer-focused, detail orientated, and target driven. You should be polite, accurate, knowledgeable, and able to work well within a team.Resolve customer accounts/collections while providing quality customer service on inbound and outbound calls.Responsibilities:Complies with all specified FDCPA, state and city laws and provisions, as outlined in the GC Services Compliance with FDCPA and State Collection laws Statement, the GCS A/R Training program and the FDCPA Test.Work with customers to pay balance in full or set up the best possible arrangements.Documents all activity in the client/GC system in a concise and accurate manner.Corrects any deficiencies or oversights as outlined by U/M or Manager during telephone monitor, file activity, or QA reviews.Maintains good public relations.Cope with high-stress environment caused by speaking with emotional callers.Adhere to Company attendance, punctuality, and meal and rest break requirementsMaintain concentration and focus in order to meet performance goalsReact positively to an ongoing, changing environmentDemonstrate the ability to handle pressure when attempting to meet deadlines and performance goalsMaintain good working relationship with assigned supervisors and coworkersWork safely without presenting a threat to self or othersWorking hours: 8:15 AM - 5:00 PMSkills:Ability to resolve conflict and diffuse tension.Education:High SchoolExperience:0-1 yearsQualifications:High school diploma or equivalent.Ability to resolve conflict and diffuse tension.Being able to speak more than one language fluently would be highly advantageous but not requiredExceptional telephone manner, customer service skills, active listening skills, verbal, and written communication skills. Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.