12 jobs found for customer support

Spherion Staffing is looking for an Administrative Coordinator for an appliance store located in Naples. The Administrative Coordinator responsibilities include supporting regular office operations, screening phone calls and scheduling internal meetings, filing and ordering office supplies. To be successful in this role, you should have excellent organization skills along with the ability to prioritize tasks and meet deadlines. Ultimately, you will provide administrative support to our staff and ensure all daily procedures run smoothly.Responsibilities:- Answer phones- Greet customers- Take Messages- Provide Customer Support over the phone- Run Daily Bank reports- Do daily bank runs- Order office supplies- Manager filing system- Checking inventory in and outWorking hours: 9:30 AM - 6:00 PMSkills:Familiarity with office equipment, such as fax machines, copy machines, and phone systems- Comfort using business email system, such as Microsoft Outlook- Highly organized and able to create an organized and easy-to-follow system for others- Ability to handle multiple tasks and duties simultaneously- Independently motivated, with the ability to take on tasks and duties without immediate direction- Strong communication skillsEducation:No Degree RequiredExperience:1-4 yearsQualifications:To qualify for this position, you must be able to work October to Easter without any time off.You must be able to work all Holidays except Christmas, Thanksgiving, and EasterHave experience as an Admin Coordinator *Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

We are hiring a Customer Service Representative to manage customer orders, queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.Responsibilities:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Manage the order process until has been completed. Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Working hours: 8:00 AM - 6:00 PMSkills:Ability to resolve issues in a fast pacer environmentAble to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.Education:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED1-4 years of experience in Customer Service ( Retail, Call center, commercial or environment, etc) Associates or Bachelors, will be a plus. Apply on line at : www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Sr. Hardware Engineer job summary: Are you hands-on and like to get things done? Do you like the culture of a start up with the stability of a market leader? How about a place where you can make things happen quickly and move your ideas from paper to market in six months to a year? Do you like wearing jeans and having great team members who hangout together in an almost family like fashion? How about a generous benefits plan the is the envy of many? If there is nothing more rewarding than seeing your ideas go from design to production and into a customers hands you should consider our company and continue reading: This position is located at the Corporate Headquarters in Western Massachusetts. You will be located in the Engineering Department with activities such as Project Tasks Coordination and tracking and Board Design Support.Responsibilities:Sr. Hardware Engineer responsibilities:Provides direct support to the Hardware Engineering Manager.Collaborates on board design tasks based on the level of expertise and background.Participates in and helps improve project release mechanism.Works closely with other departments (software, production, etc.) to support on going design tasks and projects; coordinates efforts as needed to achieve project deadlines.Collaborates with documentation team to provide technical information and participate during review cycles.Assists with customer support as needed.Maintains an ongoing list of tasks being debugged at engineering lab and will interact with Test Engineers as needed.Sr. Hardware Engineer Skills:Working hours: 8:00 AM - 5:00 PMSkills:Sr. Hardware Engineer Skills:Must be able to read schematics and understand PCB layout diagramsStrong understanding of analog, RF, and digital circuit design and theories at the component level.Must have a solid understanding of electronic circuits and overall interface protocols as a overall background for board level understanding.Ability to multi-task while maintaining organization and tracking deadlines.Experience in board/hardware design is a plus.Experience with hardware troubleshooting at the component level is a plus.Ability to handle job stress and interact effectively with others in the workplaceFluent domain of the English language: Ability to read, write and speak English wellAbility to carry out detailed written and oral instructionsEducation:BachelorsExperience:1-4 yearsQualifications:Sr. Hardware Engineer qualifications:Bachelor's degree in Electrical Engineering 5+ years experience, Master's degree preferred with 3+ years experience.3+ years of experience in digital systems and/or handling projects in the digital hardware domain.Experience with 32-bit micro controllersC code programming experienceHardware board layout design experienceDesirable - knowledge/experience of (OOP), Altium, CAN, USB, I2C, SPI, UART interfaces. Please Call 413-273-8557 or if busy or not available call/text 413-781-4120. Upload your resume to our website: https://www.spherion.com/apply/75058 Please ask for BrianSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Our client, one of the fastest growing privately held companies in the US, is seeking a Field Service Engineer. This is a direct hire opportunity! This individual will work closely with the engineering and fabrication teams to setup and test equipment. After the equipment is tested and proven, it is shipped to our customers' factories. The Field Service Engineer will be a part of the team responsible for installing, starting up, testing, debugging and servicing the equipment in the customer factory. - If you have any questions, or would like to discuss the role in further detail please feel free to reach out to Charles Thompson directly: 504-455-6565. - Direct resume submissions welcome! Please forward your resume to: charlesthompson@spherion.com.Responsibilities:- Build and wire control panels- Perform equipment setup, testing, installation, startup and commissioning- Provide customer support and service- Train and educate customers on the use, preventive maintenance, and safety regulations of equipment- Troubleshoot, diagnose and repair units while in the field - Perform preventive maintenance or service such as cleaning and adjusting equipment - Generate detailed service reportsWorking hours: 8:00 AM - 5:00 PMSkills:- Able to develop plans to remediate machinery malfunction- Able to assist engineering in determining the design resolution required to remedy the issues found and/or implement upgrade designs - Understanding of control systems- Quick learner - Strong troubleshooting skills.- Good with computers - Proficient in Microsoft Office software- Customer service orientedEducation:BachelorsExperience:1-4 yearsQualifications:- Willingness to travel up to 60% of the time - International and domestic travel required- 5 years of experience required - Bachelor's degree in Engineering required.- Understanding of industrial control system components (i.e. instrumentation, motor controls, pneumatics, hydraulics, etc.)-.Ability to read electrical diagrams. - If you have any questions, or would like to discuss the role in further detail please feel free to reach out to Charles Thompson directly: 504-455-6565. - Direct resume submissions welcome! Please forward your resume to: charlesthompson@spherion.com.- Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Spherion Staffing is looking for an Administrative Coordinator for an appliance store in Naples. The Administrative Coordinator responsibilities include supporting regular office operations, screening phone calls and scheduling internal meetings, filing and ordering office supplies. To be successful in this role, you should have excellent organization skills along with the ability to prioritize tasks and meet deadlines. Ultimately, you will provide administrative support to our staff and ensure all daily procedures run smoothly.Responsibilities:- Answer phones- Greet customers- Take Messages- Provide Customer Support over the phone- Run Daily Bank reports- Do daily bank runs- Order office supplies- Manager filing system- Checking inventory in and outWorking hours: 9:30 AM - 6:30 PMSkills:Familiarity with office equipment, such as fax machines, copy machines, and phone systems- Comfort using business email system, such as Microsoft Outlook- Highly organized and able to create an organized and easy-to-follow system for others- Ability to handle multiple tasks and duties simultaneously- Independently motivated, with the ability to take on tasks and duties without immediate direction- Strong communication skillsEducation:High SchoolExperience:1-4 yearsQualifications:To qualify for this position, you must be able to work October to Easter without any time off.You must be able to work all Holidays except Christmas, Thanksgiving, and EasterHave experience as an Admin Coordinator *Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Spherion Staffing is looking for an Administrative Coordinator for an appliance store in Bonita Springs. The Administrative Coordinator responsibilities include supporting regular office operations, screening phone calls and scheduling internal meetings, filing and ordering office supplies. To be successful in this role, you should have excellent organization skills along with the ability to prioritize tasks and meet deadlines. Ultimately, you will provide administrative support to our staff and ensure all daily procedures run smoothly.Responsibilities:- Answer phones- Greet customers- Take Messages- Provide Customer Support over the phone- Run Daily Bank reports- Do daily bank runs- Order office supplies- Manager filing system- Checking inventory in and outWorking hours: 9:30 AM - 6:30 PMSkills:Familiarity with office equipment, such as fax machines, copy machines, and phone systems- Comfort using business email system, such as Microsoft Outlook- Highly organized and able to create an organized and easy-to-follow system for others- Ability to handle multiple tasks and duties simultaneously- Independently motivated, with the ability to take on tasks and duties without immediate direction- Strong communication skillsEducation:High SchoolExperience:1-4 yearsQualifications:To qualify for this position, you must be able to work October to Easter without any time off.You must be able to work all Holidays except Christmas, Thanksgiving, and EasterHave experience as an Admin Coordinator *Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

We are looking for a Customer Support Coordinator to consistently deliver excellent customer service to all of our client's customers by effectively managing orders, inquiries, and the customer relationship. If you're a customer-focused individual that is looking for a new opportunity with a company that prides itself on exceeding expectations keep reading!Responsibilities:- Process sales orders received via telephone, fax, or email- Process no charge sales orders and internal transfer orders- Enter orders accurately in Gilson ERP (Syteline)- Update Salesforce.com CRM system- Review orders for accuracy and potential issues in meeting the order requirements- Provide outstanding customer service by efficiently answer customer questions regarding order status, stock availability, and pricing- Develop basic technical knowledge of products and procedures and be able to effectively share that information with customers- Process paperwork for export orders- Fulfill requests for order acknowledgment and/or invoice?s- Maintain sales order files- Perform reception duties as scheduled- Create new customer accounts and update existing customer accounts in the database- Create Cases in Salesforce.com as required- Assist with internal mail distribution- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Demonstrated oral and written communication skills- Must possess a professional phone demeanor- Computer operation/data entry skills- Excellent typing skills- Ability to use Microsoft Word, Excel, and database computer applicationsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Graduate or GED- Minimum 1-year experience in telephone customer service or inside sales Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Our client has a passion for science that is reflected by their commitment to delivering the best results, support, and technologies to scientists worldwide. They are looking for an independent worker to be an Order Management Specialist to provide outstanding customer support and accurate order entry for product sales.Responsibilities:Responsibilities:- Accurately process phone, fax, email, EDI, and web orders in ERP software.- Answer customer phone and email inquiries.- Initiate contact with customers regarding questions or clarifications about orders.- Email and mail invoices for daily orders.- Match invoices with purchase orders and file appropriately.- Process ACH, credit card, and check receipts in ERP software.- Match accounts receivable paperwork with invoices and file appropriately.- Work with the EDI system to receive purchase orders and send invoices to trading partners.- Follow up and collect on all past-due customer accounts.- Archive invoices and other customer files.- Process sample requests.- Closeout the business day by posting invoices and printing daily sales reports.- Work with the EDI system to receive purchase orders and send invoices to trading partners.- Communicate with and assist other Mirus Bio departments as needed.- Attend meetings as requested or required.- Assist with general office duties as requested.Working hours: 8:00 AM - 5:00 PMSkills:- Excellent verbal and written communication skills.- Superior attention to detail.- Solid sequential processing skills.- Ability to meet daily internal deadlines.- AccuracyEducation:High SchoolExperience:1-4 yearsQualifications:- Associate degree preferred.- Minimum of 3 years of experience including general office support and data entry.- Prior EDI and Accounts Receivable experience.- Prior experience working within an ERP system- Enterprise Software/Database Entry Experience preferred- Proficiency in Microsoft Office Applications preferred Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Our client is seeking a Customer Order Specialist ASAP! The Customer Order Specialist is responsible for managing the customer relationship, delivery flow, ensuring new items are set up in the ERP system, and other customer support needs of major OEM and Aftermarket customers. As a primary customer liaison, this role must ensure our client maintains a high level of customer satisfaction while protecting the interest of their operations and overall business objectives.Responsibilities:- Main external customer interface for communication-related to order processing, mgmt, and product delivery- Coordinate changes to the planned ship schedule with customers that are caused by product availability, material shortages, etc.- Participate in the establishment and execution of CPC & Pricing functional excellence standards- Identify opportunities for cost avoidance and/or reduction and initiate activities or lead projects to address- Develop expertise on customer requirements, order transmittal methods, and freight routings/payment terms to ensure order flow accuracy- Continually reviews CPC business procedures and recommends changes to ensure accurate and complete adherence to plant order rules- Ensure Purchase Order to quoted price compliance at the time of order entry/acceptance to eliminate price leakage- Reconcile any invoice deductions that finance needs help to resolveWorking hours: 8:00 AM - 4:30 PMSkills:- Detail-oriented and accurate in executing work impacting customer satisfaction and revenue flows- Consistently uses mature judgment within a broad range of situations and diverse groups of individuals, including customers and senior management, and manufacturing teams- Supports cross-training efforts within-group and trains others on their own accounts to ensure complete account coverage during vacations- Works effectively within all levels of an organization, including customers' senior managementEducation:High SchoolExperience:1-4 yearsQualifications:- Bachelor or Associate degree preferred- Strong verbal and written communication skills; writes clearly and concisely, speaks articulately, assure communications are comprehensive and timely- Strong organizational skills; ability to multi-task and prioritize requirements and activities- Results-oriented and demonstrates commitment to follow-through.- Gains proficiency with MS Office, SOMS, Discoverer, reading drawings, and Oracle GIEA Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

A growing company in Hendersonville, NC is looking for a Customer Support Administrator to help ensure customer needs are met, act as liaison between customers and service department and facilitate transactions between customers and the company.Responsibilities:Receive service requests and create work ordersCorrespond with customers to ensure orders, shipping and billing are accurate and up to dateAnswer phone calls from current and past customers, provide technical and quality support when neededProcess work orders, properly allocate resources and keep records on warehouse fulfillmentWork with sales and shop departments for full cycle order completionHelp managers and team members collaborate to focus on facility wide solutions and improvements Partner with technicians, procurement and sales to track inventory and maintain fulfillment Send invoices, receive packagesWorking hours: 8:00 AM - 5:00 PMSkills:Able to work independently and on a teamExcellent written and verbal communicationCustomer focused dispositionCritical thinker, problem solver with attention to detailTechnical/mechanical acumenEducation:High SchoolExperience:1-4 yearsQualifications:1-2 years' customer service/account management experienceHigh school diploma or equivalentSome manufacturing product knowledge a plusProficient on computers and MS Office SuitesPrevious record keeping, invoicing, billing and procurement experience a plus Apply today at www.spherion.com!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

We are looking for a Production Manager to provide a level of customer service to customers that would be considered above and beyond what the typical painter, or painting company, would provide. This would include daily communication, job walks at beginning and end of the project, quick and decisive responses to customer complaints or concerns and scheduling updates.You will be overseeing 6-8 Job Site Supervisors and each Job Site and crew have about 30 subcontracted painters that the job site supervisors are responsible for overseeing!Responsibilities:- Effectively schedule jobs for each crew while also maintaining a level of flexible capacity during peak season. This would potentially include tentative scheduling of rainy day work.- Properly on-board new crew members.- Ensure all jobs under their direct supervision are maintaining proper gross margin.- Facilitate a reinforce a focus of maintaining proper budgeted hours and materials per job.- Develop a close working relationship with the Residential Sales Associate and the Office Associate to ensure all expectations set forth with CertaPro customers are met and the Certainty Service System is best executed.- Responsible for ensuring that all crews are following Occupational Safety and Health Administration (OSHA) guidelines, Environmental Protection Agency (EPA) guidelines around Lead Safety, and possess and maintain the required Material Safety Data Sheets (MSDS)- Ensure that all CertaPro core values are maintained at all times.- Ensure that all basics of the CertaPro job site, the CSS process, are followed from job start to finish.- Be a means of technical and customer support to Job Site Supervisors.- Ensure clean job sites are being demonstrated.- Responsible for collection on all receivables ? Instill a proper expectation, through the initial on boarding process as well as in-field training.- Ensure CertaPro signs are on each job site as well as additional placement of signs in strategic areas around designated territory.- Ensure each crew is maintaining a clean and brand friendly production vehicle.- Ensure any additional job documentation (change orders, lead safe sign offs) are properly signed, filed and documented with office staff.- Process job jackets and invoices from crews for completion and submit to accounting in a timely fashion to allow for crews to be paid expeditiously.Working hours: 8:00 AM - 5:00 PMSkills:- Bilingual Spanish speaker preferred, but not required- Ability and willingness to drive responsibly throughout southeastern Wisconsin- Strong leadership and communication skills are a necessity- Analytical mind and a strong eye for detailsEducation:High SchoolExperience:1-4 yearsQualifications:- Familiarity with the painting trade and processes is a plus, but not a requirement- Assume responsibility for a company vehicle- Willingness to embrace company ideals and help make the vision a reality Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:-Provide accurate, valid and complete information by using the right methods/tools-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution-Keep records of customer interactions, process customer accounts and file documents-Follow communication procedures, guidelines and policies-Take the extra mile to engage customersWorking hours: 8:00 AM - 5:00 PMSkills:--Proven customer support experience or experience as a client service representative-Strong phone contact handling skills and active listening-Familiarity with CRM systems and practices-Customer orientation and ability to adapt/respond to different types of characters-Excellent communication and presentation skills-Ability to multi-task, prioritize, and manage time effectivelyEducation:High SchoolExperience:1-4 yearsQualifications:-Highschool diploma or GED-Must be able to pass a 10 panel drug screen and multi state criminal background-1 year of customer service experience Please apply online at spherion.com/jobs or email the recruiter directly at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.