Spherion is looking for an Office Assistant to join the team of our financial organization client! The Office Assistant will provide clerical and telephone support to our clients staff and departments, as well as answer and direct telephone calls from member participants, potential member participants, and outside vendors. This position is also responsible for scanning and classifying incoming mail, assigning it to the appropriate department and workflow all while upholding clerical accuracy and completeness of various member communications and other mailings. If you are dependable, accurate, timely, and possess excellent attention to detail, this position is for you!Responsibilities:- Attend to the front desk by greeting visitors, accepting packages, and notifying the pertinent staff of such events- Answer and direct incoming phone calls, including handling minor claim calls from members- Enter and update appropriate member information into the Property & Casualty (P&C) policy administration system, the Retirement and Investment Services (RIS) administration system, and customer service management systems when applicable- Retrieve, scan, classify, and distribute incoming mail and retrieve and route fax communications- Review Member Benefits general inbox and route e-mails to appropriate staff- Prepare outgoing mail- File documents into both the P&C and RIS secure folders- Assist administrative staff with keeping accurate stock of inventory and order company supplies- Maintain procedural records for all assigned duties as appropriate- Complete special projects and assignments compatible with the skills and the experience presumed for incumbents in this position- Sort information systems generated daily business reports and prepare renewals, endorsements, letters, and new policies for mailing- Utilize the P&C policy administration system to reference policy information, respond to customer inquiries, and input underwriting information- Follow-up with policy workflows including new business, applications, endorsements, and CORE (customer online relationship experience system)- Assist with requests from legal entities such as lienholders and mortgagees by providing them with policy information and/or documentation- Mail contract summaries RMD statements, and Individual Retirement Account (IRA) and Tax Sheltered Annuity (TSA) enrollment confirmations- Prepare and mail IRA and TSA enrollment booklets, forms, promotional, and other informational materials as needed- Review RIS e-mail and fax inboxes and route to appropriate staff- Review and process member account information, including beneficiary designations and name and address changes- Route questions or requests from prospective and current participants and employers to the appropriate RIS employee- Research correct addresses for returned mail through the Internet, directories, past correspondence, or by requesting reports; resend information; and update systems as necessaryWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to efficiently and effectively navigate between different computer programs to document complete and appropriate information into the online systems while speaking on the telephone- Ability to quickly and accurately enter data into a personal computer or similar equipment- Verbal communication skills, including the ability to verbally convey routine information in a clear and concise manner, listen effectively, and respond appropriately- Ability to accurately perform basic math calculations and file information alphabetically- Ability to work as a constructive member of a team, sharing technical expertise as needed- Ability to be composed and adaptive in a dynamic, fast-paced, customer-focused work environment characterized by rapid change, minimal lead times, and multiple competing prioritiesEducation:High SchoolExperience:0-1 yearsQualifications:- High School Diploma or GED required- 7 months to 1 year of prior administrative or office experience- Knowledge of and experience utilizing word processing, calendaring, and e-mail applications (Microsoft Outlook and Word preferred)- Knowledge of proper telephone etiquette- Experience utilizing Stingray (P&C policy administration system), Newport Group/AWD (RIS administration and workflow systems), CORE; and Microsoft Outlook, Word, and Excel preferred Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is looking for an Office Assistant to join the team of our financial organization client! The Office Assistant will provide clerical and telephone support to our clients staff and departments, as well as answer and direct telephone calls from member participants, potential member participants, and outside vendors. This position is also responsible for scanning and classifying incoming mail, assigning it to the appropriate department and workflow all while upholding clerical accuracy and completeness of various member communications and other mailings. If you are dependable, accurate, timely, and possess excellent attention to detail, this position is for you!Responsibilities:- Attend to the front desk by greeting visitors, accepting packages, and notifying the pertinent staff of such events- Answer and direct incoming phone calls, including handling minor claim calls from members- Enter and update appropriate member information into the Property & Casualty (P&C) policy administration system, the Retirement and Investment Services (RIS) administration system, and customer service management systems when applicable- Retrieve, scan, classify, and distribute incoming mail and retrieve and route fax communications- Review Member Benefits general inbox and route e-mails to appropriate staff- Prepare outgoing mail- File documents into both the P&C and RIS secure folders- Assist administrative staff with keeping accurate stock of inventory and order company supplies- Maintain procedural records for all assigned duties as appropriate- Complete special projects and assignments compatible with the skills and the experience presumed for incumbents in this position- Sort information systems generated daily business reports and prepare renewals, endorsements, letters, and new policies for mailing- Utilize the P&C policy administration system to reference policy information, respond to customer inquiries, and input underwriting information- Follow-up with policy workflows including new business, applications, endorsements, and CORE (customer online relationship experience system)- Assist with requests from legal entities such as lienholders and mortgagees by providing them with policy information and/or documentation- Mail contract summaries RMD statements, and Individual Retirement Account (IRA) and Tax Sheltered Annuity (TSA) enrollment confirmations- Prepare and mail IRA and TSA enrollment booklets, forms, promotional, and other informational materials as needed- Review RIS e-mail and fax inboxes and route to appropriate staff- Review and process member account information, including beneficiary designations and name and address changes- Route questions or requests from prospective and current participants and employers to the appropriate RIS employee- Research correct addresses for returned mail through the Internet, directories, past correspondence, or by requesting reports; resend information; and update systems as necessaryWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to efficiently and effectively navigate between different computer programs to document complete and appropriate information into the online systems while speaking on the telephone- Ability to quickly and accurately enter data into a personal computer or similar equipment- Verbal communication skills, including the ability to verbally convey routine information in a clear and concise manner, listen effectively, and respond appropriately- Ability to accurately perform basic math calculations and file information alphabetically- Ability to work as a constructive member of a team, sharing technical expertise as needed- Ability to be composed and adaptive in a dynamic, fast-paced, customer-focused work environment characterized by rapid change, minimal lead times, and multiple competing prioritiesEducation:High SchoolExperience:0-1 yearsQualifications:- High School Diploma or GED required- 7 months to 1 year of prior administrative or office experience- Knowledge of and experience utilizing word processing, calendaring, and e-mail applications (Microsoft Outlook and Word preferred)- Knowledge of proper telephone etiquette- Experience utilizing Stingray (P&C policy administration system), Newport Group/AWD (RIS administration and workflow systems), CORE; and Microsoft Outlook, Word, and Excel preferred Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is actively looking for a temporary Administrative Assistant to join the team of our managed care organization client! This position will provide support for various departments in administrative and clerical tasks. If you are passionate about making a difference in the Madison community and have excellent people skills, please apply today!Responsibilities:- Provide clerical support as required by the Office Manager, which may include providing support for various departments- Sorts and distributes incoming mail- Prepare outgoing mail via mail postage meter machine or mailing service- Assists with mailing projects. Managing and cleaning address lists, creating labels, folding and stuffing envelopes- Monitors assigned GSR email inboxes and forward information to appropriate recipients- Write and distribute email, correspondence memos, letters, faxes, and forms. Prepare and edit various documents as needed- Perform accurate data entry of information in MIDAS system, spreadsheets, and various documents- Assist in maintaining proper inventory of office supplies at assigned GSR offices- Assist with managing and tracking inventory of printed materials at assigned GSR offices- Provide excellent customer service to all visitors & guests- Work collaboratively with Administrative Assistants in all GSR offices to balance workloads and provide backup support- Adhere to and maintain office policies and procedures- Maintain appropriate confidentiality of information processed and follows company policies and procedures- Maintain and uphold confidentiality at all times and follow proper procedures and protocols in handling PHI and other sensitive information- Perform other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Strong organizational skills with the ability to multitask and prioritize various projects- Experience using office equipment to photocopy, scan, fax, email- Ability to operate multi-line phone system to answer and direct phone calls- Accurate data entry and keyboarding skills (minimum 40 wpm) preferred- Ability to function independently with minimal supervision on a variety of tasks- Ability to maintain a friendly customer-oriented approach when dealing with the public and staff- Ability to review information- Ability to adhere to County, State, and Federal guidelines, policies, and proceduresEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED with a combination of at least 2 years of related office experience. Associate Degree in business or administrative assistant preferred- Valid Wisconsin Drivers License- Proficient knowledge and skill using MS Office Products such as Excel, Word, Outlook & PowerPoint Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is actively looking for a temporary Administrative Assistant to join the team of our managed care organization client! This position will provide support for various departments in administrative and clerical tasks. If you are passionate about making a difference in the Madison community and have excellent people skills, please apply today!Responsibilities:- Provide clerical support as required by the Office Manager, which may include providing support for various departments- Sorts and distributes incoming mail- Prepare outgoing mail via mail postage meter machine or mailing service- Assists with mailing projects. Managing and cleaning address lists, creating labels, folding and stuffing envelopes- Monitors assigned GSR email inboxes and forward information to appropriate recipients- Write and distribute email, correspondence memos, letters, faxes, and forms. Prepare and edit various documents as needed- Perform accurate data entry of information in MIDAS system, spreadsheets, and various documents- Assist in maintaining proper inventory of office supplies at assigned GSR offices- Assist with managing and tracking inventory of printed materials at assigned GSR offices- Provide excellent customer service to all visitors & guests- Work collaboratively with Administrative Assistants in all GSR offices to balance workloads and provide backup support- Adhere to and maintain office policies and procedures- Maintain appropriate confidentiality of information processed and follows company policies and procedures- Maintain and uphold confidentiality at all times and follow proper procedures and protocols in handling PHI and other sensitive information- Perform other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Strong organizational skills with the ability to multitask and prioritize various projects- Experience using office equipment to photocopy, scan, fax, email- Ability to operate multi-line phone system to answer and direct phone calls- Accurate data entry and keyboarding skills (minimum 40 wpm) preferred- Ability to function independently with minimal supervision on a variety of tasks- Ability to maintain a friendly customer-oriented approach when dealing with the public and staff- Ability to review information- Ability to adhere to County, State, and Federal guidelines, policies, and proceduresEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED with a combination of at least 2 years of related office experience. Associate Degree in business or administrative assistant preferred- Valid Wisconsin Drivers License- Proficient knowledge and skill using MS Office Products such as Excel, Word, Outlook & PowerPoint Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is recruiting for a Subrogation Associate to join the team of one of the largest healthcare providers in southern Wisconsin! This position will provide direct support to the subrogation staff with research for accident, illness and responsible party information, and creation of subrogation files. The Subrogation Specialist will place telephone calls to attorneys, insureds, and insurance carriers to verify information related to pending cases. This position will be responsible for reviewing the claims system for processing of accident related claims and will provide customer service to internal and external customers regarding the subrogation process.Responsibilities:- Researches and creates paper and electronic subrogation files for the department.- Places and receives telephone calls to attorneys, insureds, and insurance carriers to obtain third party liability or case status information.- Files documents and retrievals, organizes and distributes incoming mail.- Reviews claims system for approval or denial of coverage for claims related to accident and illness.- Conducts projects and participates in department activities to identify problems and improve processes.- Performs other duties as assigned.Working hours: 7:30 AM - 5:15 PM (Various Shifts Available)Skills:PHYSICAL REQUIREMENTS- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.- Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.- Frequent keyboard use/data entry.- Occasional bending, stooping, kneeling, squatting, twisting and gripping.- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.- Rare climbing.Education:High SchoolExperience:0-1 yearsQualifications:- Exceptional attention to detail and critical thinking skills- Professional written and oral communication skills- Dedication to providing excellent customer service Apply today via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is recruiting for a Subrogation Associate to join the team of one of the largest healthcare providers in southern Wisconsin! This position will provide direct support to the subrogation staff with research for accident, illness and responsible party information, and creation of subrogation files. The Subrogation Specialist will place telephone calls to attorneys, insureds, and insurance carriers to verify information related to pending cases. This position will be responsible for reviewing the claims system for processing of accident related claims and will provide customer service to internal and external customers regarding the subrogation process.Responsibilities:- Researches and creates paper and electronic subrogation files for the department.- Places and receives telephone calls to attorneys, insureds, and insurance carriers to obtain third party liability or case status information.- Files documents and retrievals, organizes and distributes incoming mail.- Reviews claims system for approval or denial of coverage for claims related to accident and illness.- Conducts projects and participates in department activities to identify problems and improve processes.- Performs other duties as assigned.Working hours: 7:30 AM - 5:15 PM (Various Shifts Available)Skills:PHYSICAL REQUIREMENTS- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.- Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.- Frequent keyboard use/data entry.- Occasional bending, stooping, kneeling, squatting, twisting and gripping.- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.- Rare climbing.Education:High SchoolExperience:0-1 yearsQualifications:- Exceptional attention to detail and critical thinking skills- Professional written and oral communication skills- Dedication to providing excellent customer service Apply today via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion in partnership with the State of WI Investment Board (SWIB) is recruiting an experienced administrative professional to perform a variety of administrative duties and provide administrative support to SWIB staff and specifically to senior leaders. The Senior Administrative Assistant will be interacting with internal and external audiences ensuring seamless customer service in all interactions. The successful Administrative Assistant manages and assumes responsibility for working proactively and is team oriented.Responsibilities:- Manage members of the Management Council regarding complex calendars, schedule meetings, and appointments, and assist with daily schedule and logistics. - Back-up support for other senior leaders. - Assembling board meeting materials and posting public meeting notices. - Manage parking ramp assignments, leases, and, visitor stalls. - Process documents for signature using DocuSign and Adobe. - Travel and expense management coordination.- Manage supply inventory, orders, periodicals, and vendor relationships. - Credit and invoice reconciliation. - Manage facility work orders. - Document creation using Excel, Word, and PowerPoint. - General office space organization. - Assist staff with questions and direct them to the correct resources as appropriate. - Prepare presentations and ad hoc meeting material utilizing a combination of MS Office products. - May be required to assist other SWIB personnel as needed in an administrative fashion.- Back-up Duties Include- Act as support for front desk duties such as welcome guests by greeting them, in person or on the telephone. - Answering or appropriately directing inquiries with courtesy, respect, and professionalism. - Provide phone coverage backup for the front desk. - Ensuring copy centers have appropriate supplies. - Manage visitor parking stalls. - Manage badge access as well as the employee onboarding/offboarding process. - Submit service requests for copiers, replenish paper stock for copiers and change ink cartridges, if needed.Working hours: 8:00 AM - 5:00 PMSkills:- Prior experience in an office administration role in a corporate environment is required. - Ability to work on-site required. - Demonstrated customer service skills. - Attention to detail. - Demonstrated success with process improvement and/or automation of workflows. - Self-motivated and driven to keep busy during varied workdays. - Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, SharePoint). - Strong communication, collaboration, and interpersonal skills. - Ability to work in close collaboration and cooperation with others. - Excellent time management skills and ability to think independently. - Eager to learn and tackle new things to expand knowledge to increase support to the organization. - Ability to lift between 20-30 pounds when completing the task of stocking printer paper throughout the building for backup front desk coverage.Education:BachelorsExperience:4-7 yearsQualifications:- Bachelors degree - 4-7 years of similar or related experience- Docusign experience is a plus Apply today via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion in partnership with the State of WI Investment Board (SWIB) is recruiting an experienced administrative professional to perform a variety of administrative duties and provide administrative support to SWIB staff and specifically to senior leaders. The Senior Administrative Assistant will be interacting with internal and external audiences ensuring seamless customer service in all interactions. The successful Administrative Assistant manages and assumes responsibility for working proactively and is team oriented.Responsibilities:- Manage members of the Management Council regarding complex calendars, schedule meetings, and appointments, and assist with daily schedule and logistics. - Back-up support for other senior leaders. - Assembling board meeting materials and posting public meeting notices. - Manage parking ramp assignments, leases, and, visitor stalls. - Process documents for signature using DocuSign and Adobe. - Travel and expense management coordination.- Manage supply inventory, orders, periodicals, and vendor relationships. - Credit and invoice reconciliation. - Manage facility work orders. - Document creation using Excel, Word, and PowerPoint. - General office space organization. - Assist staff with questions and direct them to the correct resources as appropriate. - Prepare presentations and ad hoc meeting material utilizing a combination of MS Office products. - May be required to assist other SWIB personnel as needed in an administrative fashion.- Back-up Duties Include- Act as support for front desk duties such as welcome guests by greeting them, in person or on the telephone. - Answering or appropriately directing inquiries with courtesy, respect, and professionalism. - Provide phone coverage backup for the front desk. - Ensuring copy centers have appropriate supplies. - Manage visitor parking stalls. - Manage badge access as well as the employee onboarding/offboarding process. - Submit service requests for copiers, replenish paper stock for copiers and change ink cartridges, if needed.Working hours: 8:00 AM - 5:00 PMSkills:- Prior experience in an office administration role in a corporate environment is required. - Ability to work on-site required. - Demonstrated customer service skills. - Attention to detail. - Demonstrated success with process improvement and/or automation of workflows. - Self-motivated and driven to keep busy during varied workdays. - Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, SharePoint). - Strong communication, collaboration, and interpersonal skills. - Ability to work in close collaboration and cooperation with others. - Excellent time management skills and ability to think independently. - Eager to learn and tackle new things to expand knowledge to increase support to the organization. - Ability to lift between 20-30 pounds when completing the task of stocking printer paper throughout the building for backup front desk coverage.Education:BachelorsExperience:4-7 yearsQualifications:- Bachelors degree - 4-7 years of similar or related experience- Docusign experience is a plus Apply today via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Become a temp to hire Medical Administrative Assistant for some of the most skilled, compassionate, and respected physicians in Madison! Our client is Dane County's longest-serving independent, multi-specialty health care provider, and they are hiring! The Float Scheduling/Registration Representative provides coverage in internal medicine, pediatrics, OB/GYN, and physical therapy; and acts as switchboard operator, patient services representative, abstractor, and medical records clerk as assigned. This position greets patients, answers the telephone or switchboard, schedules appointments, registers patients, verifies and updates demographic and insurance information, prepares charts, pulls and files medical records, and performs other general clerical duties.Responsibilities:- Build and maintain provider schedules. Accurately schedule, reschedule, cancel, and coordinate patient appointments per physician protocol. Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures. Contacts patients 1-2 days prior to appointment to confirm appointment- Register patients; verify, update, and/or enter patient demographic and insurance information with a high degree of accuracy- Greets patients and others in a positive and helpful manner. Provides directions, information, and other assistance as needed- Answer telephone in a pleasant and professional manner, identify department and name, and forward calls to or accurately record messages for physicians and staff- Review patient notes and follow through on requests from the business office (e.g. checking for payment before scheduling, directing patients to registration for a copy of insurance card, etc.)- Accept checks, debit/credit, and cash payments in person and provide a receipt- Distribute materials to patients as required by the department (e.g. Medicare brochures, pediatric questionnaires, testing instructions, and educational materials, etc.). Distribute drug samples for patients as instructed by physicians/nursing staff and has recipient sign receipt- Perform pre-registration and work registration and billing work queues- Pull, file, and deliver charts; number and file documentation and correspondence; and answer telephone requests for charts and/or medical information release- Adhere to the clinic and departmental policies and procedures including patient confidentiality- Attend and participate in department meetingsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning, and prioritization skills; clear and effective written and verbal communication skills- Strong attention to detail/accuracy; resourcefulness and initiative to learn new skills- Ability to perform multiple tasks in a fast-paced environment- Ability to demonstrate empathy and compassion- Proficiency in use of Microsoft Word, Excel, and OutlookEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent required, some college preferred- 2+ years of reception/office experience in a medical/dental office, or insurance setting- Prior Epic experience required- Current CPT and ICD coding, and medical terminology; and cash handling experience Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Become a temp to hire Medical Administrative Assistant for some of the most skilled, compassionate, and respected physicians in Madison! Our client is Dane County's longest-serving independent, multi-specialty health care provider, and they are hiring! The Float Scheduling/Registration Representative provides coverage in internal medicine, pediatrics, OB/GYN, and physical therapy; and acts as switchboard operator, patient services representative, abstractor, and medical records clerk as assigned. This position greets patients, answers the telephone or switchboard, schedules appointments, registers patients, verifies and updates demographic and insurance information, prepares charts, pulls and files medical records, and performs other general clerical duties.Responsibilities:- Build and maintain provider schedules. Accurately schedule, reschedule, cancel, and coordinate patient appointments per physician protocol. Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures. Contacts patients 1-2 days prior to appointment to confirm appointment- Register patients; verify, update, and/or enter patient demographic and insurance information with a high degree of accuracy- Greets patients and others in a positive and helpful manner. Provides directions, information, and other assistance as needed- Answer telephone in a pleasant and professional manner, identify department and name, and forward calls to or accurately record messages for physicians and staff- Review patient notes and follow through on requests from the business office (e.g. checking for payment before scheduling, directing patients to registration for a copy of insurance card, etc.)- Accept checks, debit/credit, and cash payments in person and provide a receipt- Distribute materials to patients as required by the department (e.g. Medicare brochures, pediatric questionnaires, testing instructions, and educational materials, etc.). Distribute drug samples for patients as instructed by physicians/nursing staff and has recipient sign receipt- Perform pre-registration and work registration and billing work queues- Pull, file, and deliver charts; number and file documentation and correspondence; and answer telephone requests for charts and/or medical information release- Adhere to the clinic and departmental policies and procedures including patient confidentiality- Attend and participate in department meetingsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning, and prioritization skills; clear and effective written and verbal communication skills- Strong attention to detail/accuracy; resourcefulness and initiative to learn new skills- Ability to perform multiple tasks in a fast-paced environment- Ability to demonstrate empathy and compassion- Proficiency in use of Microsoft Word, Excel, and OutlookEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent required, some college preferred- 2+ years of reception/office experience in a medical/dental office, or insurance setting- Prior Epic experience required- Current CPT and ICD coding, and medical terminology; and cash handling experience Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion, in partnership with Exact Sciences, is looking for a Human Resources (HR) Generalist to join their team. Exact Sciences is a biotechnology company headquartered in Madison, WI, that is committed to changing the way we think about detecting & treating cancer. This position will serve on a team dedicated to highly responsive, individualized, and prompt support for employee questions and concerns. The Human Resources Generalist is responsible for providing timely and accurate answers to employee questions and effective solutions to workplace concerns, including conducting internal investigations as needed. The Human Resources Generalist is also responsible for completing various centralized HR processes and tasks as well as supporting HR initiatives and projects assigned to the employee solutions team. This role facilitates employee solutions' tracking, analysis, reporting of trends, identification of opportunities for process improvements, team initiatives, and team training and development.Direct hire, competitive pay, annual bonus, company stock, and an extensive benefits package!Responsibilities:- Provide timely, accurate, and helpful responses to general employee questions- Develop supportive and trusting relationships with employees by holding office hours, attending team meetings and events, and seeking informal opportunities for connection and relationship-building- Lead resolution of employee concerns using creative problem-solving with an emphasis on communication and compromise- Promote the visibility and accessibility of the employee solutions team to all employees- Support tracking, analysis, and reporting of employee questions and concerns- Lead internal investigations and perform or oversee all aspects of the investigation process. Assign matters, maintain records, analyze and report on trends, and train the team, as needed- Complete various complex HR processes in an accurate, timely, and legally compliant manner- Evaluate efficiency and effectiveness of existing processes, develop processes for new team tasks, train teams on processes, and propose updates or improvements, as needed- Take initiative and lead the teams support of company initiatives and other special projects- Support the employee solutions leader in the management of service level agreements, as needed- Provide highly responsive, accountable, accurate, and timely service to internal customer groups- Partner with internal customer groups to anticipate needs, seek feedback, and share relevant information about the employee solutions team- Protect confidential information with utmost scrutiny, judgment, and care- Comply with all applicable employment laws and regulations- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork- Support and comply with the companys Quality Management System policies and procedures.- Maintain regular and reliable attendance- Ability to act with an inclusion mindset and model these behaviors for the organization- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 75% of a typical working day- Ability and means to travel between multiple Exact Sciences locations within the same general geographic areaWorking hours: 8:00 AM - 5:00 PMSkills:- Computer skills including internet navigation, email usage, and word processing- Strong written a verbal communication skills- Strong interpersonal skills; including, but not limited to, approachability and the ability to build relationshipsEducation:AssociateExperience:1-4 yearsQualifications:- Bachelors Degree in Human Resources or another field relevant to the essential duties of the role such as business administration, industrial or labor relations, psychology, or human sciences preferred- In lieu of a bachelor's degree, Associates Degree in Human Resources or another field relevant to the essential duties of the role such as business administration, industrial or labor relations, psychology, human sciences, plus 2 years of relevant experience in Human Resources- 3+ years of relevant employee relations experience such as answering general employee questions on policies & benefits, having difficult/sensitive conversations, and conflict resolution- Demonstrate ability to perform the essential duties of the position with or without accommodation- 3+ years of experience conducting internal investigations preferred- Employment law knowledge preferred To apply click on the Apply button in the top right corner of the page!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion, in partnership with Exact Sciences, is looking for a Human Resources (HR) Generalist to join their team. Exact Sciences is a biotechnology company headquartered in Madison, WI, that is committed to changing the way we think about detecting & treating cancer. This position will serve on a team dedicated to highly responsive, individualized, and prompt support for employee questions and concerns. The Human Resources Generalist is responsible for providing timely and accurate answers to employee questions and effective solutions to workplace concerns, including conducting internal investigations as needed. The Human Resources Generalist is also responsible for completing various centralized HR processes and tasks as well as supporting HR initiatives and projects assigned to the employee solutions team. This role facilitates employee solutions' tracking, analysis, reporting of trends, identification of opportunities for process improvements, team initiatives, and team training and development.Direct hire, competitive pay, annual bonus, company stock, and an extensive benefits package!Responsibilities:- Provide timely, accurate, and helpful responses to general employee questions- Develop supportive and trusting relationships with employees by holding office hours, attending team meetings and events, and seeking informal opportunities for connection and relationship-building- Lead resolution of employee concerns using creative problem-solving with an emphasis on communication and compromise- Promote the visibility and accessibility of the employee solutions team to all employees- Support tracking, analysis, and reporting of employee questions and concerns- Lead internal investigations and perform or oversee all aspects of the investigation process. Assign matters, maintain records, analyze and report on trends, and train the team, as needed- Complete various complex HR processes in an accurate, timely, and legally compliant manner- Evaluate efficiency and effectiveness of existing processes, develop processes for new team tasks, train teams on processes, and propose updates or improvements, as needed- Take initiative and lead the teams support of company initiatives and other special projects- Support the employee solutions leader in the management of service level agreements, as needed- Provide highly responsive, accountable, accurate, and timely service to internal customer groups- Partner with internal customer groups to anticipate needs, seek feedback, and share relevant information about the employee solutions team- Protect confidential information with utmost scrutiny, judgment, and care- Comply with all applicable employment laws and regulations- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork- Support and comply with the companys Quality Management System policies and procedures.- Maintain regular and reliable attendance- Ability to act with an inclusion mindset and model these behaviors for the organization- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 75% of a typical working day- Ability and means to travel between multiple Exact Sciences locations within the same general geographic areaWorking hours: 8:00 AM - 5:00 PMSkills:- Computer skills including internet navigation, email usage, and word processing- Strong written a verbal communication skills- Strong interpersonal skills; including, but not limited to, approachability and the ability to build relationshipsEducation:AssociateExperience:1-4 yearsQualifications:- Bachelors Degree in Human Resources or another field relevant to the essential duties of the role such as business administration, industrial or labor relations, psychology, or human sciences preferred- In lieu of a bachelor's degree, Associates Degree in Human Resources or another field relevant to the essential duties of the role such as business administration, industrial or labor relations, psychology, human sciences, plus 2 years of relevant experience in Human Resources- 3+ years of relevant employee relations experience such as answering general employee questions on policies & benefits, having difficult/sensitive conversations, and conflict resolution- Demonstrate ability to perform the essential duties of the position with or without accommodation- 3+ years of experience conducting internal investigations preferred- Employment law knowledge preferred To apply click on the Apply button in the top right corner of the page!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.