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      • Fargo, North Dakota
      • Permanent
      • $65,000 - $80,000 per year
      • Various Shifts Available
      Spherion Staffing is interviewing candidates for a direct hire Support & Trainer Coordinator position in Fargo. This position provides advisory level operational, servicing and day-to-day transactional support to Sales Offices and Associates. The Coordinator will develop, select and provide support to both new and existing employees on the various systems used by our client. He/she will communicate with managers to identify documentation of processes and operations support. He/she will also provide centralized control review for various aspects of banking operations.Salary $65-80k/year DOEDirect Hire Opportunity Responsibilities:- Provide Sales Offices support for products and servicing issues for various bank products, services- Identify, investigate, research, and assist in resolution of issues with policy, procedures, processes, products, work processes, systems, and services supported by Client Services Department- Provide backup and support to other Client Services - Operations Department responsibilities, plans and positions- Conduct product or servicing production activities as necessary to meet department deadlines- Assist with training and support of Cash Management services such as ACH origination and Merchant Deposit- Design, develop and determine appropriate training program- Develop and conduct training for new and existing employees- Determine appropriate needs outsourced or in-house training development based on training effectiveness and financial benefits- Develop and maintain effective written procedures and training tools- Partner with Managers to identify training needs of individuals and/or positions and departmentsResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-Bachelor's degree or equivalent-3-5 years' of experience in a banking industry, with focus in bank operations preferred-Advanced understanding of bank operations technical process -Train the Trainer experience preferred-Proficiency with Microsoft Word, Excel, Power Point, and Access software programs-Self-motivated and able to perform with little direct supervision-Strong interpersonal, oral and written communication and presentation skillsBenefits:-Health-company pays 100% of a single premium-401k-company match up to 4%-ESOP-Averages 4% annual contribution-PTO-17 Days per year accrued on a bi-weekly basisEducation:BachelorsExperience:4-7 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or email your resume to kathleentoft@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is interviewing candidates for a direct hire Support & Trainer Coordinator position in Fargo. This position provides advisory level operational, servicing and day-to-day transactional support to Sales Offices and Associates. The Coordinator will develop, select and provide support to both new and existing employees on the various systems used by our client. He/she will communicate with managers to identify documentation of processes and operations support. He/she will also provide centralized control review for various aspects of banking operations.Salary $65-80k/year DOEDirect Hire Opportunity Responsibilities:- Provide Sales Offices support for products and servicing issues for various bank products, services- Identify, investigate, research, and assist in resolution of issues with policy, procedures, processes, products, work processes, systems, and services supported by Client Services Department- Provide backup and support to other Client Services - Operations Department responsibilities, plans and positions- Conduct product or servicing production activities as necessary to meet department deadlines- Assist with training and support of Cash Management services such as ACH origination and Merchant Deposit- Design, develop and determine appropriate training program- Develop and conduct training for new and existing employees- Determine appropriate needs outsourced or in-house training development based on training effectiveness and financial benefits- Develop and maintain effective written procedures and training tools- Partner with Managers to identify training needs of individuals and/or positions and departmentsResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-Bachelor's degree or equivalent-3-5 years' of experience in a banking industry, with focus in bank operations preferred-Advanced understanding of bank operations technical process -Train the Trainer experience preferred-Proficiency with Microsoft Word, Excel, Power Point, and Access software programs-Self-motivated and able to perform with little direct supervision-Strong interpersonal, oral and written communication and presentation skillsBenefits:-Health-company pays 100% of a single premium-401k-company match up to 4%-ESOP-Averages 4% annual contribution-PTO-17 Days per year accrued on a bi-weekly basisEducation:BachelorsExperience:4-7 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or email your resume to kathleentoft@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fargo, North Dakota
      • Permanent
      • $75,000 - $100,000 per year
      • Various Shifts Available
      Spherion Staffing is seeking candidates that have experience working in a banking environment as well as leading projects. Preferred candidate will have knowledge & ability to identify & complete projects with a focus on developing and improving policies, procedures, processes, products, systems and services. Salary $75-100k/year DOEResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-Bachelor's degree -3-5 years' experience in the banking industry and with a focus in bank product and processes preferred-General core banking system knowledge, PM tools & techniques and MS Office & AccessEducation:BachelorsExperience:4-7 yearsQualifications:See above Resumes to kathleentoft@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is seeking candidates that have experience working in a banking environment as well as leading projects. Preferred candidate will have knowledge & ability to identify & complete projects with a focus on developing and improving policies, procedures, processes, products, systems and services. Salary $75-100k/year DOEResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-Bachelor's degree -3-5 years' experience in the banking industry and with a focus in bank product and processes preferred-General core banking system knowledge, PM tools & techniques and MS Office & AccessEducation:BachelorsExperience:4-7 yearsQualifications:See above Resumes to kathleentoft@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fargo, North Dakota
      • Temp to Perm
      • $18.99 - $19.00 per hour
      • Various Shifts Available
      Spherion Staffing has several Customer Advocate positions available for a local client. The Customer Advocate will serve as an advocate for representatives/family members of deceased customers. This provides one point of contact for the representatives/family members as they are settling the estate. This team is considered a Center of Excellence.The Customer Advocates will provide protective maintenance on customer accounts. They will go in and cancel fees, cancel credit cards, close accounts etc. Qualified applicants should have 4+ years of customer contact experience in a financial services environment.8 hour shifts available between the hours of 8 am and 8 pm M-F and 9 am-6:30 pm on SaturdayPay $19/hourResponsibilities: - Serve as an advocate for family members and/or personal representatives for deceased customers who call our call center looking to handle financial affairs across company Branches call when customers come into the branch- Take ownership and personal accountability to support and deliver stellar service- Lead branch bankers through the steps to secure all accounts and perform necessary steps to handle immediate needs and maintenance accounts- Communicate with empathy during highly stressful and sensitive situations; is compassionate and acknowledges emotions- Model excellent customer service behaviors by accurately and concisely communicating in a positive, professional manner to both internal and external customersResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-High School diploma or GED -4+ years of customer contact experience in a financial services environment-Ability to navigate multiple computer systems, applications, and utilize search tools to find information-Excellent verbal, written, and interpersonal communication skills-1+ year of call center experience-Financial services industry experience-Ability to interact with all levels of an organization-Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues-Ability to work effectively, as well as independently, in a team environment-Good analytical skills with high attention to detail and accuracy-Experience working with changing priorities and deadlinesEducation:High SchoolExperience:4-7 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Janine Eberhart at 701-412-2894Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has several Customer Advocate positions available for a local client. The Customer Advocate will serve as an advocate for representatives/family members of deceased customers. This provides one point of contact for the representatives/family members as they are settling the estate. This team is considered a Center of Excellence.The Customer Advocates will provide protective maintenance on customer accounts. They will go in and cancel fees, cancel credit cards, close accounts etc. Qualified applicants should have 4+ years of customer contact experience in a financial services environment.8 hour shifts available between the hours of 8 am and 8 pm M-F and 9 am-6:30 pm on SaturdayPay $19/hourResponsibilities: - Serve as an advocate for family members and/or personal representatives for deceased customers who call our call center looking to handle financial affairs across company Branches call when customers come into the branch- Take ownership and personal accountability to support and deliver stellar service- Lead branch bankers through the steps to secure all accounts and perform necessary steps to handle immediate needs and maintenance accounts- Communicate with empathy during highly stressful and sensitive situations; is compassionate and acknowledges emotions- Model excellent customer service behaviors by accurately and concisely communicating in a positive, professional manner to both internal and external customersResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-High School diploma or GED -4+ years of customer contact experience in a financial services environment-Ability to navigate multiple computer systems, applications, and utilize search tools to find information-Excellent verbal, written, and interpersonal communication skills-1+ year of call center experience-Financial services industry experience-Ability to interact with all levels of an organization-Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues-Ability to work effectively, as well as independently, in a team environment-Good analytical skills with high attention to detail and accuracy-Experience working with changing priorities and deadlinesEducation:High SchoolExperience:4-7 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Janine Eberhart at 701-412-2894Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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