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        • Lafayette, Louisiana
        • Temporary
        • $17.00 per hour
        • 8:00 AM - 7:00 PM (Various Shifts Available)
        OPPORTUNITY!!Call Center TEAM LEADER needed for a local Lafayette Company.Monitor, and supervise a group of approximately 25-30 employees to achieve goals that contribute to the growth of the organization. Hours: Monday - Friday 8a-5p/10a-7p, depending on the dayPay Rate: $17/hr. or higher - depending on experienceResponsibilities:Select team members who have a combination of strengths needed to achieve a particular goal.Create and implementing strategies that team members use to reach the goal.Delegate tasks to each team member based on their unique strengths and skill set.Offer training necessary to complete certain tasks in order to reach the goal.Provide regular support and encouragement to keep team members motivated and working toward a common goal.Oversee the day-to-day operations of a team.Monitor each team member's contributions and participation to ensure the project is on track to be completed in a timely manner.Create and distribute regular reports to management that show the progress of the project.Ensure resources are being used in an efficient mannerWorking hours: 8:00 AM - 7:00 PM (Various Shifts Available)Skills:Communication MotivationRelationship BuildingDecision-MakingGoal OrientationResponsibilityEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivelentCall Center Management a plus Qualified candidates apply: www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        OPPORTUNITY!!Call Center TEAM LEADER needed for a local Lafayette Company.Monitor, and supervise a group of approximately 25-30 employees to achieve goals that contribute to the growth of the organization. Hours: Monday - Friday 8a-5p/10a-7p, depending on the dayPay Rate: $17/hr. or higher - depending on experienceResponsibilities:Select team members who have a combination of strengths needed to achieve a particular goal.Create and implementing strategies that team members use to reach the goal.Delegate tasks to each team member based on their unique strengths and skill set.Offer training necessary to complete certain tasks in order to reach the goal.Provide regular support and encouragement to keep team members motivated and working toward a common goal.Oversee the day-to-day operations of a team.Monitor each team member's contributions and participation to ensure the project is on track to be completed in a timely manner.Create and distribute regular reports to management that show the progress of the project.Ensure resources are being used in an efficient mannerWorking hours: 8:00 AM - 7:00 PM (Various Shifts Available)Skills:Communication MotivationRelationship BuildingDecision-MakingGoal OrientationResponsibilityEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivelentCall Center Management a plus Qualified candidates apply: www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Baton Rouge, Louisiana
        • Temp to Perm
        • $16.00 - $17.00 per hour
        • 10:00 AM - 7:00 PM
        LOOKING TO WORK FROM HOME? Spherion has several opening for a call center/customer service representative. The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.Responsibilities:Resolve customers, service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions takenMetrics: Quality assurance, maintain QA score 95% or better, adherence no aux code without consent, attendance (Very important), Average hold time no more than two minutes.Working hours: 10:00 AM - 7:00 PMSkills:Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage ones time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry softwareEducation:High SchoolExperience:1-4 yearsQualifications:Basic computer and technical skills, working from home. Must know how to connect to internet and must have strong internet connection.High school diploma or GED required. 0-2 years customer service related experience required. Apply with Spherion online and contact your local Spherion office today. 225-925-5686Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        LOOKING TO WORK FROM HOME? Spherion has several opening for a call center/customer service representative. The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.Responsibilities:Resolve customers, service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions takenMetrics: Quality assurance, maintain QA score 95% or better, adherence no aux code without consent, attendance (Very important), Average hold time no more than two minutes.Working hours: 10:00 AM - 7:00 PMSkills:Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage ones time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry softwareEducation:High SchoolExperience:1-4 yearsQualifications:Basic computer and technical skills, working from home. Must know how to connect to internet and must have strong internet connection.High school diploma or GED required. 0-2 years customer service related experience required. Apply with Spherion online and contact your local Spherion office today. 225-925-5686Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • West Monroe, Louisiana
        • Temp to Perm
        • $10.75 per hour
        • 8:00 AM - 5:30 PM
        Spherion Staffing is currently seeking applicants for full time ORDER ENTRY SPECIALISTS.Why partner with your Local Spherion Staffing Team?- We give you access to the inside scoop on local job opportunities!- We provide you with support and encouragement during the job search and interview process!- We assist you in obtaining your career goals!Responsibilities:JOB DUTIES--Responsible for correctly entering customer work orders into company database-Must have exceptional data entry skills and be able to communicate clearly both written and orally-Able to multi-task and prioritize while working in a fast paced environment-Resourceful and self-motivated; able to work independently as well as in a team environment-Must have a Team-Player mentality, and be customer focused-Excellent attention to detail, organizational and follow-up skills needed-Punctuality and attendance are critical to the success of this position(Classroom and on the job training is provided)Working hours: 8:00 AM - 5:30 PMSkills:.Education:High SchoolExperience:1-4 yearsQualifications:REQUIREMENTS --Contract positions for up to 2 years-Pay is $10.75 per hour-Hours 8AM-5:30PM with overtime as requested...-Must have experience previous Data Entry and Customer Service-High school diploma or GED-Background Check and drug screen REQUIRED! Please text our office at 318-340-0005 for specific instructions on how to apply online or to add your name to the availability list.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Spherion Staffing is currently seeking applicants for full time ORDER ENTRY SPECIALISTS.Why partner with your Local Spherion Staffing Team?- We give you access to the inside scoop on local job opportunities!- We provide you with support and encouragement during the job search and interview process!- We assist you in obtaining your career goals!Responsibilities:JOB DUTIES--Responsible for correctly entering customer work orders into company database-Must have exceptional data entry skills and be able to communicate clearly both written and orally-Able to multi-task and prioritize while working in a fast paced environment-Resourceful and self-motivated; able to work independently as well as in a team environment-Must have a Team-Player mentality, and be customer focused-Excellent attention to detail, organizational and follow-up skills needed-Punctuality and attendance are critical to the success of this position(Classroom and on the job training is provided)Working hours: 8:00 AM - 5:30 PMSkills:.Education:High SchoolExperience:1-4 yearsQualifications:REQUIREMENTS --Contract positions for up to 2 years-Pay is $10.75 per hour-Hours 8AM-5:30PM with overtime as requested...-Must have experience previous Data Entry and Customer Service-High school diploma or GED-Background Check and drug screen REQUIRED! Please text our office at 318-340-0005 for specific instructions on how to apply online or to add your name to the availability list.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Broussard, Louisiana
        • Permanent
        • $37,000 - $47,000 per year
        • 8:00 AM - 4:30 PM
        Spherion has an immediate Direct Hire opening for a Customer Service Representative in Broussard, LA for an oil and gas related company. They prefer to interview candidates that have at least 2 years of clerical customer service experience in the oil and gas industry. To succeed in this position. you must be service oriented, customer and team focused, organized, works well with others, and emotionally stable when faced with challenging situations. Schedule: Monday-Friday 8:00am-4:30pm with a 30 min. lunch.The salary range is from $37K annually to $47K depending on the candidate's experience.The company also offers health insurance and 401K, along with additional benefits.Responsibilities:ESSENTIAL JOB RESPONSIBILITIES - Provide knowledgeable responses to customer inquiries and quote requests in a consistent and timely manner - Process customer orders from purchase order to fulfillment while striving to exceed customer expectations - Communicate effectively with internal and external customers, suppliers, quality control and other team members - Understand and perform all daily duties according to the established processes and procedures of the company - Grow with the business and help develop new processes, procedures, and support tools to improve efficiency, protect the brand and ensure quality - Attend and participate in meetings and audits regarding the Quality System - Continuously improve general knowledge of basic distributor business practices, product lines and customer applications - Effectively utilize internal resources such as CRM, product literature and our internal quality management system - Address customer complaints with concern and process non-conformances - Assist with cross training initiatives and assigned special projects - Active engagement with continuous improvement education, training and professional/personal development - Other duties as required or requestedWorking hours: 8:00 AM - 4:30 PMSkills:KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. - Ability to learn the features and benefits of multiple product families and related manufacturing processes - Ability to effectively manage multiple priorities, work in dynamic team environment and use a variety of systems and processes to manage complex and changing requirements - Excellent written and verbal communication skills in conjunction with high problem solving abilities - Proficient with basic office software including MS-Office (Word, Excel, Outlook, PowerPoint-.)Education:High SchoolExperience:1-4 yearsQualifications:EDUCATION AND/OR EXPERIENCE - High School Diploma required - 2 years of clerical customer service experience is required- Experience in or related to the oil and gas/petrochemical industry is preferred Please submit your Application and Resume at www.spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Spherion has an immediate Direct Hire opening for a Customer Service Representative in Broussard, LA for an oil and gas related company. They prefer to interview candidates that have at least 2 years of clerical customer service experience in the oil and gas industry. To succeed in this position. you must be service oriented, customer and team focused, organized, works well with others, and emotionally stable when faced with challenging situations. Schedule: Monday-Friday 8:00am-4:30pm with a 30 min. lunch.The salary range is from $37K annually to $47K depending on the candidate's experience.The company also offers health insurance and 401K, along with additional benefits.Responsibilities:ESSENTIAL JOB RESPONSIBILITIES - Provide knowledgeable responses to customer inquiries and quote requests in a consistent and timely manner - Process customer orders from purchase order to fulfillment while striving to exceed customer expectations - Communicate effectively with internal and external customers, suppliers, quality control and other team members - Understand and perform all daily duties according to the established processes and procedures of the company - Grow with the business and help develop new processes, procedures, and support tools to improve efficiency, protect the brand and ensure quality - Attend and participate in meetings and audits regarding the Quality System - Continuously improve general knowledge of basic distributor business practices, product lines and customer applications - Effectively utilize internal resources such as CRM, product literature and our internal quality management system - Address customer complaints with concern and process non-conformances - Assist with cross training initiatives and assigned special projects - Active engagement with continuous improvement education, training and professional/personal development - Other duties as required or requestedWorking hours: 8:00 AM - 4:30 PMSkills:KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. - Ability to learn the features and benefits of multiple product families and related manufacturing processes - Ability to effectively manage multiple priorities, work in dynamic team environment and use a variety of systems and processes to manage complex and changing requirements - Excellent written and verbal communication skills in conjunction with high problem solving abilities - Proficient with basic office software including MS-Office (Word, Excel, Outlook, PowerPoint-.)Education:High SchoolExperience:1-4 yearsQualifications:EDUCATION AND/OR EXPERIENCE - High School Diploma required - 2 years of clerical customer service experience is required- Experience in or related to the oil and gas/petrochemical industry is preferred Please submit your Application and Resume at www.spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Metairie, Louisiana
        • Temp to Perm
        • $25,000 - $40,000 per year
        • Various Shifts Available
        Do you have experience working as a Call Center Representative? We are looking for qualified candidates who have had prior experience in a call center representative role.Responsibilities:- assist customers on calls- emailing and faxing to confirm orders- utilizing PC software such as Outlook, Excel, & MS Word- managing multiple calls- communicating effectively with customersWorking hours: Various Shifts AvailableSkills:- attention to detail- excellent communication skills- PC literate (MS Word, Outlook, Excel, etc)- data entry- time managementEducation:No Degree RequiredExperience:0-1 yearsQualifications:- prior experience as a call center representative- HS diploma or equivalent APPLY TODAY!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Do you have experience working as a Call Center Representative? We are looking for qualified candidates who have had prior experience in a call center representative role.Responsibilities:- assist customers on calls- emailing and faxing to confirm orders- utilizing PC software such as Outlook, Excel, & MS Word- managing multiple calls- communicating effectively with customersWorking hours: Various Shifts AvailableSkills:- attention to detail- excellent communication skills- PC literate (MS Word, Outlook, Excel, etc)- data entry- time managementEducation:No Degree RequiredExperience:0-1 yearsQualifications:- prior experience as a call center representative- HS diploma or equivalent APPLY TODAY!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Metairie, Louisiana
        • Temp to Perm
        • $11.00 - $13.00 per hour
        • Various Shifts Available
        Do you have experience working in a customer service role? We are looking for experienced customer service individuals who enjoy connecting with people. We look forward to hearing from you!Responsibilities:- greeting- assisting visitors- resolving issues and customer complaintsWorking hours: Various Shifts AvailableSkills:- great communication skills- punctual and professional - Windows PC fluent, MS Office experience is a plusEducation:No Degree RequiredExperience:0-1 yearsQualifications:- experience in front facing customer service role is a big plus- HS diploma APPLY TODAY!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Do you have experience working in a customer service role? We are looking for experienced customer service individuals who enjoy connecting with people. We look forward to hearing from you!Responsibilities:- greeting- assisting visitors- resolving issues and customer complaintsWorking hours: Various Shifts AvailableSkills:- great communication skills- punctual and professional - Windows PC fluent, MS Office experience is a plusEducation:No Degree RequiredExperience:0-1 yearsQualifications:- experience in front facing customer service role is a big plus- HS diploma APPLY TODAY!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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