Spherion Staffing is hiring a Medical Appointment Schedulers in Fort Wayne, IN!Shift and Pay:Monday - Friday: 7:45am-4:45pm - $13/HRThe Appointment Reception Operators will be the first responders to the incoming calls for new patient appointment calls. Specific activities in this department include a brief medical interview of all patients with new problems to triage the patients to the most appropriate providers and educating new patients about our patient services web portal.Responsibilities:First responder on all phone calls for new patient appointment calls providing superior customer serviceSchedules all new patient and new medical problem appointments for callersGathers and enters or updates patient demographic informationEducate patients about realistic expectations of time and payment expected at the time of the appointmentInterview patients to make certain they are triaged in to the most appropriate sub-specialtyThorough knowledge of the EMR, PM (appt scheduling and demographic portions) as well as the patient portal tools is essential to this positionSetting expectations for patients when transferring callsUnderstanding of the Workers Compensation policies and scheduling/transferring as appropriateSchedule meetings, depositions and Medical Review Panels according to physician protocols.Refers callers to the phone nurse that require clinical information or expertise.Provides information to incoming callers about our services and assist them in selecting a physician.Has a basic understanding of contracted insurance plans.Performs other duties as directed by supervisor.Regular attendance and punctuality are requiredWorking hours: 7:45 AM - 4:45 PMSkills:Ability to read and comprehend, sort, alphabetize and file.Ability to operate computer keyboard and multi line telephone.Ability to maintain confidentiality.Ability to prioritize time and concentrate on multiple tasks.Ability to maintain a positive attitude while working under stress.Strong communication, listening and decision-making skills.Willingness to function as a team players, fostering effective work relationships with physicians and co-workers.Possess a pleasant personality, courteous manner and professional demeanor.Education:High SchoolExperience:1-4 yearsQualifications:High school graduate or equivalent experience required.Knowledge of computer keyboarding is required.Prior patient/customer relations experience required.Prior medical office experience preferred.Prior scheduling experience is preferred. If interested Apply Today! Then call or text us at 260-496-9900 to take the next steps!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is hiring a Medical Appointment Schedulers in Fort Wayne, IN!Shift and Pay:Monday - Friday: 7:45am-4:45pm - $13/HRThe Appointment Reception Operators will be the first responders to the incoming calls for new patient appointment calls. Specific activities in this department include a brief medical interview of all patients with new problems to triage the patients to the most appropriate providers and educating new patients about our patient services web portal.Responsibilities:First responder on all phone calls for new patient appointment calls providing superior customer serviceSchedules all new patient and new medical problem appointments for callersGathers and enters or updates patient demographic informationEducate patients about realistic expectations of time and payment expected at the time of the appointmentInterview patients to make certain they are triaged in to the most appropriate sub-specialtyThorough knowledge of the EMR, PM (appt scheduling and demographic portions) as well as the patient portal tools is essential to this positionSetting expectations for patients when transferring callsUnderstanding of the Workers Compensation policies and scheduling/transferring as appropriateSchedule meetings, depositions and Medical Review Panels according to physician protocols.Refers callers to the phone nurse that require clinical information or expertise.Provides information to incoming callers about our services and assist them in selecting a physician.Has a basic understanding of contracted insurance plans.Performs other duties as directed by supervisor.Regular attendance and punctuality are requiredWorking hours: 7:45 AM - 4:45 PMSkills:Ability to read and comprehend, sort, alphabetize and file.Ability to operate computer keyboard and multi line telephone.Ability to maintain confidentiality.Ability to prioritize time and concentrate on multiple tasks.Ability to maintain a positive attitude while working under stress.Strong communication, listening and decision-making skills.Willingness to function as a team players, fostering effective work relationships with physicians and co-workers.Possess a pleasant personality, courteous manner and professional demeanor.Education:High SchoolExperience:1-4 yearsQualifications:High school graduate or equivalent experience required.Knowledge of computer keyboarding is required.Prior patient/customer relations experience required.Prior medical office experience preferred.Prior scheduling experience is preferred. If interested Apply Today! Then call or text us at 260-496-9900 to take the next steps!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking for a Client Support Coordinator in South Bend, IN! The Client Support Coordinator is responsible for the execution of the tactical work of the customers journey, meeting overall client requirements and service level agreements.This position is a WORK FROM HOME position on 1st shift, 8am-5pm Monday-Friday (Position does require interviewing and training/set-up in South Bend, IN)Pay is $17/hrPosition is a 6 month assignment but could be longer with the right candidate.Call/text Spherion today at 574-282-2761 for more details!Responsibilities:-Serve as contact for client and customer inquiries, orders and issue resolution through various communication channels. Ensures that all inquiries are handled and documented in a timely and professional manner.-Liaison between departments and the client contacts or end customer. Often interfacing with all departments to ensure deliverables are being completed on time and within SLAs.-Apply attention to detail of procedures and requirements to ensure proper billing to the client, including timely and accurate closing of work to prepare for billing process.-Ensures client satisfaction by preventing occurrences of nonconformities. Typically, the 1st escalation point; troubleshoots and resolves potential client concerns, proactively identifies risk and uses the escalation protocol to communicate as required.-Proactively generates continuous improvement ideas including improved efficiencies and cost savings and ensures that most efficient processes are used.-Will partner with internal departments as needed to support them with meetings, root cause events, QBR?s etc.-All other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:-Ability to handle tasks requiring attention to detail.-Ability to multitask and prioritize job tasks.-Ability to work independently and in a team environment.-Excellent written and verbal communication skills.-Accurate data entry and spelling skills.-General computer skills including MS Office Suite.Education:High SchoolExperience:1-4 yearsQualifications:-Associates or Bachelors degree preferred.-Minimum 1-year experience in customer service environment. Call/text Spherion at 574-282-2761 to be considered for this great opportunity!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking for a Client Support Coordinator in South Bend, IN! The Client Support Coordinator is responsible for the execution of the tactical work of the customers journey, meeting overall client requirements and service level agreements.This position is a WORK FROM HOME position on 1st shift, 8am-5pm Monday-Friday (Position does require interviewing and training/set-up in South Bend, IN)Pay is $17/hrPosition is a 6 month assignment but could be longer with the right candidate.Call/text Spherion today at 574-282-2761 for more details!Responsibilities:-Serve as contact for client and customer inquiries, orders and issue resolution through various communication channels. Ensures that all inquiries are handled and documented in a timely and professional manner.-Liaison between departments and the client contacts or end customer. Often interfacing with all departments to ensure deliverables are being completed on time and within SLAs.-Apply attention to detail of procedures and requirements to ensure proper billing to the client, including timely and accurate closing of work to prepare for billing process.-Ensures client satisfaction by preventing occurrences of nonconformities. Typically, the 1st escalation point; troubleshoots and resolves potential client concerns, proactively identifies risk and uses the escalation protocol to communicate as required.-Proactively generates continuous improvement ideas including improved efficiencies and cost savings and ensures that most efficient processes are used.-Will partner with internal departments as needed to support them with meetings, root cause events, QBR?s etc.-All other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:-Ability to handle tasks requiring attention to detail.-Ability to multitask and prioritize job tasks.-Ability to work independently and in a team environment.-Excellent written and verbal communication skills.-Accurate data entry and spelling skills.-General computer skills including MS Office Suite.Education:High SchoolExperience:1-4 yearsQualifications:-Associates or Bachelors degree preferred.-Minimum 1-year experience in customer service environment. Call/text Spherion at 574-282-2761 to be considered for this great opportunity!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking for a Dispatcher/Client Service Rep in South Bend, IN! The Dispatcher/Client Service Rep is responsible for dispatching technicians and providing excellent customer service to guests and clientele. This is a position on 1st shift, M, W, Th 9:30-6:30pm, Tues. 7:30am-6:30pm, Fri. 8:15am -6:00pm Pay is $18/hrCall/text Spherion today at 574-282-2761 for more details!Responsibilities:-Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.-Relaying information such as work orders or other messages to and from work crews, field inspectors, or supervisors.-Using telephones, two-way radios or text messages to contact employees.-Speaking with supervisors or customers to resolve problems, requests for services or equipment.-Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.-Greeting guests as they arrive and answering questions, incoming calls, etc.-Other duties as assigned.Working hours: Various Shifts AvailableSkills:-Ability to handle tasks requiring attention to detail.-Ability to multitask and prioritize job tasks.-Ability to work independently and in a team environment.-Excellent written and verbal communication skills.-Accurate data entry and spelling skills.-General computer skills including MS Office Suite.Education:High SchoolExperience:1-4 yearsQualifications:-1-2 years of previous customer service experience.Background check and drug screen required. Call/text Spherion at 574-282-2761 to be considered for this great opportunity!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking for a Dispatcher/Client Service Rep in South Bend, IN! The Dispatcher/Client Service Rep is responsible for dispatching technicians and providing excellent customer service to guests and clientele. This is a position on 1st shift, M, W, Th 9:30-6:30pm, Tues. 7:30am-6:30pm, Fri. 8:15am -6:00pm Pay is $18/hrCall/text Spherion today at 574-282-2761 for more details!Responsibilities:-Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.-Relaying information such as work orders or other messages to and from work crews, field inspectors, or supervisors.-Using telephones, two-way radios or text messages to contact employees.-Speaking with supervisors or customers to resolve problems, requests for services or equipment.-Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.-Greeting guests as they arrive and answering questions, incoming calls, etc.-Other duties as assigned.Working hours: Various Shifts AvailableSkills:-Ability to handle tasks requiring attention to detail.-Ability to multitask and prioritize job tasks.-Ability to work independently and in a team environment.-Excellent written and verbal communication skills.-Accurate data entry and spelling skills.-General computer skills including MS Office Suite.Education:High SchoolExperience:1-4 yearsQualifications:-1-2 years of previous customer service experience.Background check and drug screen required. Call/text Spherion at 574-282-2761 to be considered for this great opportunity!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is hiring a Medical Appointment Schedulers in Fort Wayne, IN!Shift and Pay:Monday - Friday: 7:45am-4:45pm - $13/HRThe Appointment Reception Operators will be the first responders to the incoming calls for new patient appointment calls. Specific activities in this department include a brief medical interview of all patients with new problems to triage the patients to the most appropriate providers and educating new patients about our patient services web portal.Responsibilities:First responder on all phone calls for new patient appointment calls providing superior customer serviceSchedules all new patient and new medical problem appointments for callersGathers and enters or updates patient demographic informationEducate patients about realistic expectations of time and payment expected at the time of the appointmentInterview patients to make certain they are triaged in to the most appropriate sub-specialtyThorough knowledge of the EMR, PM (appt scheduling and demographic portions) as well as the patient portal tools is essential to this positionSetting expectations for patients when transferring callsUnderstanding of the Workers Compensation policies and scheduling/transferring as appropriateSchedule meetings, depositions and Medical Review Panels according to physician protocols.Refers callers to the phone nurse that require clinical information or expertise.Provides information to incoming callers about our services and assist them in selecting a physician.Has a basic understanding of contracted insurance plans.Performs other duties as directed by supervisor.Regular attendance and punctuality are requiredWorking hours: 7:45 AM - 4:45 PMSkills:Ability to read and comprehend, sort, alphabetize and file.Ability to operate computer keyboard and multi line telephone.Ability to maintain confidentiality.Ability to prioritize time and concentrate on multiple tasks.Ability to maintain a positive attitude while working under stress.Strong communication, listening and decision-making skills.Willingness to function as a team players, fostering effective work relationships with physicians and co-workers.Possess a pleasant personality, courteous manner and professional demeanor.Education:High SchoolExperience:1-4 yearsQualifications:High school graduate or equivalent experience required.Knowledge of computer keyboarding is required.Prior patient/customer relations experience required.Prior medical office experience preferred.Prior scheduling experience is preferred. If interested Apply Today! Then call or text us at 260-496-9900 to take the next steps!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is hiring a Medical Appointment Schedulers in Fort Wayne, IN!Shift and Pay:Monday - Friday: 7:45am-4:45pm - $13/HRThe Appointment Reception Operators will be the first responders to the incoming calls for new patient appointment calls. Specific activities in this department include a brief medical interview of all patients with new problems to triage the patients to the most appropriate providers and educating new patients about our patient services web portal.Responsibilities:First responder on all phone calls for new patient appointment calls providing superior customer serviceSchedules all new patient and new medical problem appointments for callersGathers and enters or updates patient demographic informationEducate patients about realistic expectations of time and payment expected at the time of the appointmentInterview patients to make certain they are triaged in to the most appropriate sub-specialtyThorough knowledge of the EMR, PM (appt scheduling and demographic portions) as well as the patient portal tools is essential to this positionSetting expectations for patients when transferring callsUnderstanding of the Workers Compensation policies and scheduling/transferring as appropriateSchedule meetings, depositions and Medical Review Panels according to physician protocols.Refers callers to the phone nurse that require clinical information or expertise.Provides information to incoming callers about our services and assist them in selecting a physician.Has a basic understanding of contracted insurance plans.Performs other duties as directed by supervisor.Regular attendance and punctuality are requiredWorking hours: 7:45 AM - 4:45 PMSkills:Ability to read and comprehend, sort, alphabetize and file.Ability to operate computer keyboard and multi line telephone.Ability to maintain confidentiality.Ability to prioritize time and concentrate on multiple tasks.Ability to maintain a positive attitude while working under stress.Strong communication, listening and decision-making skills.Willingness to function as a team players, fostering effective work relationships with physicians and co-workers.Possess a pleasant personality, courteous manner and professional demeanor.Education:High SchoolExperience:1-4 yearsQualifications:High school graduate or equivalent experience required.Knowledge of computer keyboarding is required.Prior patient/customer relations experience required.Prior medical office experience preferred.Prior scheduling experience is preferred. If interested Apply Today! Then call or text us at 260-496-9900 to take the next steps!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.