Our client has a passion for science that is reflected by their commitment to delivering the best results, support, and technologies to scientists worldwide. They are looking for an independent worker to be an Order Management Specialist to provide outstanding customer support and accurate order entry for product sales.Responsibilities:Responsibilities:- Accurately process phone, fax, email, EDI, and web orders in ERP software.- Answer customer phone and email inquiries.- Initiate contact with customers regarding questions or clarifications about orders.- Email and mail invoices for daily orders.- Match invoices with purchase orders and file appropriately.- Process ACH, credit card, and check receipts in ERP software.- Match accounts receivable paperwork with invoices and file appropriately.- Work with the EDI system to receive purchase orders and send invoices to trading partners.- Follow up and collect on all past-due customer accounts.- Archive invoices and other customer files.- Process sample requests.- Closeout the business day by posting invoices and printing daily sales reports.- Work with the EDI system to receive purchase orders and send invoices to trading partners.- Communicate with and assist other Mirus Bio departments as needed.- Attend meetings as requested or required.- Assist with general office duties as requested.Working hours: 8:00 AM - 5:00 PMSkills:- Excellent verbal and written communication skills.- Superior attention to detail.- Solid sequential processing skills.- Ability to meet daily internal deadlines.- AccuracyEducation:High SchoolExperience:1-4 yearsQualifications:- Associate degree preferred.- Minimum of 3 years of experience including general office support and data entry.- Prior EDI and Accounts Receivable experience.- Prior experience working within an ERP system- Enterprise Software/Database Entry Experience preferred- Proficiency in Microsoft Office Applications preferred Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Our client has a passion for science that is reflected by their commitment to delivering the best results, support, and technologies to scientists worldwide. They are looking for an independent worker to be an Order Management Specialist to provide outstanding customer support and accurate order entry for product sales.Responsibilities:Responsibilities:- Accurately process phone, fax, email, EDI, and web orders in ERP software.- Answer customer phone and email inquiries.- Initiate contact with customers regarding questions or clarifications about orders.- Email and mail invoices for daily orders.- Match invoices with purchase orders and file appropriately.- Process ACH, credit card, and check receipts in ERP software.- Match accounts receivable paperwork with invoices and file appropriately.- Work with the EDI system to receive purchase orders and send invoices to trading partners.- Follow up and collect on all past-due customer accounts.- Archive invoices and other customer files.- Process sample requests.- Closeout the business day by posting invoices and printing daily sales reports.- Work with the EDI system to receive purchase orders and send invoices to trading partners.- Communicate with and assist other Mirus Bio departments as needed.- Attend meetings as requested or required.- Assist with general office duties as requested.Working hours: 8:00 AM - 5:00 PMSkills:- Excellent verbal and written communication skills.- Superior attention to detail.- Solid sequential processing skills.- Ability to meet daily internal deadlines.- AccuracyEducation:High SchoolExperience:1-4 yearsQualifications:- Associate degree preferred.- Minimum of 3 years of experience including general office support and data entry.- Prior EDI and Accounts Receivable experience.- Prior experience working within an ERP system- Enterprise Software/Database Entry Experience preferred- Proficiency in Microsoft Office Applications preferred Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Join a team dedicated to helping make the correct health care decisions. Spherion's west side Madison client is actively recruiting for temp to hire Customer Service Associates. This client offers an open and well-lit call center with social distancing guidelines in place.The Customer Service Associate will be working in a call center taking calls from a queue. These are intercepted calls from people seeking a doctor. You will be gathering demographic information from the callers and are scored according to your ability to do so. We are looking for English-speaking, as well as English/Spanish bilingual candidates to fill various 1st and 2nd shift opportunities!Responsibilities:- Collects demographic information and maintains consistent metrics while providing a positive interaction with the customer- Ensures phone calls are answered promptly and meets all service level agreements- Completes warm transfer of patients to appropriate doctor's office while supplying demographic information- Documents all contacts for tracking and reporting purposes and resolution of contacts- Confirms customer contact information and updates company records when customer's information has changed- Maintain call center/performance metricsWorking hours: 8:00 AM - 5:00 PMSkills:-Adherence: ability to take calls when you are supposed to be taking calls-Quality: professional speaking tone, polite manners, etc-Demo: ability to ask for demographic information from callers-Transfer Rate: the ability transfer caller to designation office while providing demographics-After Call Work: ability to multitask and keeping this time short to document the call and be ready to take another call in cueEducation:High SchoolExperience:0-1 yearsQualifications:-Previous experience working in a fast paced customer focused setting -1 year of call center or office experience -Ability to work within a fast paced environment-Can type at least 30 wpm: testing required Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Join a team dedicated to helping make the correct health care decisions. Spherion's west side Madison client is actively recruiting for temp to hire Customer Service Associates. This client offers an open and well-lit call center with social distancing guidelines in place.The Customer Service Associate will be working in a call center taking calls from a queue. These are intercepted calls from people seeking a doctor. You will be gathering demographic information from the callers and are scored according to your ability to do so. We are looking for English-speaking, as well as English/Spanish bilingual candidates to fill various 1st and 2nd shift opportunities!Responsibilities:- Collects demographic information and maintains consistent metrics while providing a positive interaction with the customer- Ensures phone calls are answered promptly and meets all service level agreements- Completes warm transfer of patients to appropriate doctor's office while supplying demographic information- Documents all contacts for tracking and reporting purposes and resolution of contacts- Confirms customer contact information and updates company records when customer's information has changed- Maintain call center/performance metricsWorking hours: 8:00 AM - 5:00 PMSkills:-Adherence: ability to take calls when you are supposed to be taking calls-Quality: professional speaking tone, polite manners, etc-Demo: ability to ask for demographic information from callers-Transfer Rate: the ability transfer caller to designation office while providing demographics-After Call Work: ability to multitask and keeping this time short to document the call and be ready to take another call in cueEducation:High SchoolExperience:0-1 yearsQualifications:-Previous experience working in a fast paced customer focused setting -1 year of call center or office experience -Ability to work within a fast paced environment-Can type at least 30 wpm: testing required Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.