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      • Madison, Wisconsin
      • Temp to Perm
      • $18.50 per hour
      • 8:00 AM - 5:00 PM
      Become a temp to hire Medical Administrative Assistant for some of the most skilled, compassionate, and respected physicians in Madison! Our client is Dane County's longest-serving independent, multi-specialty health care provider, and they are hiring! The Float Scheduling/Registration Representative provides coverage in internal medicine, pediatrics, OB/GYN, and physical therapy; and acts as switchboard operator, patient services representative, abstractor, and medical records clerk as assigned. This position greets patients, answers the telephone or switchboard, schedules appointments, registers patients, verifies and updates demographic and insurance information, prepares charts, pulls and files medical records, and performs other general clerical duties.Responsibilities:- Build and maintain provider schedules. Accurately schedule, reschedule, cancel, and coordinate patient appointments per physician protocol. Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures. Contacts patients 1-2 days prior to appointment to confirm appointment- Register patients; verify, update, and/or enter patient demographic and insurance information with a high degree of accuracy- Greets patients and others in a positive and helpful manner. Provides directions, information, and other assistance as needed- Answer telephone in a pleasant and professional manner, identify department and name, and forward calls to or accurately record messages for physicians and staff- Review patient notes and follow through on requests from the business office (e.g. checking for payment before scheduling, directing patients to registration for a copy of insurance card, etc.)- Accept checks, debit/credit, and cash payments in person and provide a receipt- Distribute materials to patients as required by the department (e.g. Medicare brochures, pediatric questionnaires, testing instructions, and educational materials, etc.). Distribute drug samples for patients as instructed by physicians/nursing staff and has recipient sign receipt- Perform pre-registration and work registration and billing work queues- Pull, file, and deliver charts; number and file documentation and correspondence; and answer telephone requests for charts and/or medical information release- Adhere to the clinic and departmental policies and procedures including patient confidentiality- Attend and participate in department meetingsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning, and prioritization skills; clear and effective written and verbal communication skills- Strong attention to detail/accuracy; resourcefulness and initiative to learn new skills- Ability to perform multiple tasks in a fast-paced environment- Ability to demonstrate empathy and compassion- Proficiency in use of Microsoft Word, Excel, and OutlookEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent required, some college preferred- 2+ years of reception/office experience in a medical/dental office, or insurance setting- Prior Epic experience required- Current CPT and ICD coding, and medical terminology; and cash handling experience Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Become a temp to hire Medical Administrative Assistant for some of the most skilled, compassionate, and respected physicians in Madison! Our client is Dane County's longest-serving independent, multi-specialty health care provider, and they are hiring! The Float Scheduling/Registration Representative provides coverage in internal medicine, pediatrics, OB/GYN, and physical therapy; and acts as switchboard operator, patient services representative, abstractor, and medical records clerk as assigned. This position greets patients, answers the telephone or switchboard, schedules appointments, registers patients, verifies and updates demographic and insurance information, prepares charts, pulls and files medical records, and performs other general clerical duties.Responsibilities:- Build and maintain provider schedules. Accurately schedule, reschedule, cancel, and coordinate patient appointments per physician protocol. Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures. Contacts patients 1-2 days prior to appointment to confirm appointment- Register patients; verify, update, and/or enter patient demographic and insurance information with a high degree of accuracy- Greets patients and others in a positive and helpful manner. Provides directions, information, and other assistance as needed- Answer telephone in a pleasant and professional manner, identify department and name, and forward calls to or accurately record messages for physicians and staff- Review patient notes and follow through on requests from the business office (e.g. checking for payment before scheduling, directing patients to registration for a copy of insurance card, etc.)- Accept checks, debit/credit, and cash payments in person and provide a receipt- Distribute materials to patients as required by the department (e.g. Medicare brochures, pediatric questionnaires, testing instructions, and educational materials, etc.). Distribute drug samples for patients as instructed by physicians/nursing staff and has recipient sign receipt- Perform pre-registration and work registration and billing work queues- Pull, file, and deliver charts; number and file documentation and correspondence; and answer telephone requests for charts and/or medical information release- Adhere to the clinic and departmental policies and procedures including patient confidentiality- Attend and participate in department meetingsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning, and prioritization skills; clear and effective written and verbal communication skills- Strong attention to detail/accuracy; resourcefulness and initiative to learn new skills- Ability to perform multiple tasks in a fast-paced environment- Ability to demonstrate empathy and compassion- Proficiency in use of Microsoft Word, Excel, and OutlookEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent required, some college preferred- 2+ years of reception/office experience in a medical/dental office, or insurance setting- Prior Epic experience required- Current CPT and ICD coding, and medical terminology; and cash handling experience Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Permanent
      • $1 per year
      • 8:00 AM - 5:00 PM
      Spherion, in partnership with Exact Sciences, is looking for a Human Resources (HR) Generalist to join their team. Exact Sciences is a biotechnology company headquartered in Madison, WI, that is committed to changing the way we think about detecting & treating cancer. This position will serve on a team dedicated to highly responsive, individualized, and prompt support for employee questions and concerns. The Human Resources Generalist is responsible for providing timely and accurate answers to employee questions and effective solutions to workplace concerns, including conducting internal investigations as needed. The Human Resources Generalist is also responsible for completing various centralized HR processes and tasks as well as supporting HR initiatives and projects assigned to the employee solutions team. This role facilitates employee solutions' tracking, analysis, reporting of trends, identification of opportunities for process improvements, team initiatives, and team training and development.Direct hire, competitive pay, annual bonus, company stock, and an extensive benefits package!Responsibilities:- Provide timely, accurate, and helpful responses to general employee questions- Develop supportive and trusting relationships with employees by holding office hours, attending team meetings and events, and seeking informal opportunities for connection and relationship-building- Lead resolution of employee concerns using creative problem-solving with an emphasis on communication and compromise- Promote the visibility and accessibility of the employee solutions team to all employees- Support tracking, analysis, and reporting of employee questions and concerns- Lead internal investigations and perform or oversee all aspects of the investigation process. Assign matters, maintain records, analyze and report on trends, and train the team, as needed- Complete various complex HR processes in an accurate, timely, and legally compliant manner- Evaluate efficiency and effectiveness of existing processes, develop processes for new team tasks, train teams on processes, and propose updates or improvements, as needed- Take initiative and lead the teams support of company initiatives and other special projects- Support the employee solutions leader in the management of service level agreements, as needed- Provide highly responsive, accountable, accurate, and timely service to internal customer groups- Partner with internal customer groups to anticipate needs, seek feedback, and share relevant information about the employee solutions team- Protect confidential information with utmost scrutiny, judgment, and care- Comply with all applicable employment laws and regulations- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork- Support and comply with the companys Quality Management System policies and procedures.- Maintain regular and reliable attendance- Ability to act with an inclusion mindset and model these behaviors for the organization- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 75% of a typical working day- Ability and means to travel between multiple Exact Sciences locations within the same general geographic areaWorking hours: 8:00 AM - 5:00 PMSkills:- Computer skills including internet navigation, email usage, and word processing- Strong written a verbal communication skills- Strong interpersonal skills; including, but not limited to, approachability and the ability to build relationshipsEducation:AssociateExperience:1-4 yearsQualifications:- Bachelors Degree in Human Resources or another field relevant to the essential duties of the role such as business administration, industrial or labor relations, psychology, or human sciences preferred- In lieu of a bachelor's degree, Associates Degree in Human Resources or another field relevant to the essential duties of the role such as business administration, industrial or labor relations, psychology, human sciences, plus 2 years of relevant experience in Human Resources- 3+ years of relevant employee relations experience such as answering general employee questions on policies & benefits, having difficult/sensitive conversations, and conflict resolution- Demonstrate ability to perform the essential duties of the position with or without accommodation- 3+ years of experience conducting internal investigations preferred- Employment law knowledge preferred To apply click on the Apply button in the top right corner of the page!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with Exact Sciences, is looking for a Human Resources (HR) Generalist to join their team. Exact Sciences is a biotechnology company headquartered in Madison, WI, that is committed to changing the way we think about detecting & treating cancer. This position will serve on a team dedicated to highly responsive, individualized, and prompt support for employee questions and concerns. The Human Resources Generalist is responsible for providing timely and accurate answers to employee questions and effective solutions to workplace concerns, including conducting internal investigations as needed. The Human Resources Generalist is also responsible for completing various centralized HR processes and tasks as well as supporting HR initiatives and projects assigned to the employee solutions team. This role facilitates employee solutions' tracking, analysis, reporting of trends, identification of opportunities for process improvements, team initiatives, and team training and development.Direct hire, competitive pay, annual bonus, company stock, and an extensive benefits package!Responsibilities:- Provide timely, accurate, and helpful responses to general employee questions- Develop supportive and trusting relationships with employees by holding office hours, attending team meetings and events, and seeking informal opportunities for connection and relationship-building- Lead resolution of employee concerns using creative problem-solving with an emphasis on communication and compromise- Promote the visibility and accessibility of the employee solutions team to all employees- Support tracking, analysis, and reporting of employee questions and concerns- Lead internal investigations and perform or oversee all aspects of the investigation process. Assign matters, maintain records, analyze and report on trends, and train the team, as needed- Complete various complex HR processes in an accurate, timely, and legally compliant manner- Evaluate efficiency and effectiveness of existing processes, develop processes for new team tasks, train teams on processes, and propose updates or improvements, as needed- Take initiative and lead the teams support of company initiatives and other special projects- Support the employee solutions leader in the management of service level agreements, as needed- Provide highly responsive, accountable, accurate, and timely service to internal customer groups- Partner with internal customer groups to anticipate needs, seek feedback, and share relevant information about the employee solutions team- Protect confidential information with utmost scrutiny, judgment, and care- Comply with all applicable employment laws and regulations- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork- Support and comply with the companys Quality Management System policies and procedures.- Maintain regular and reliable attendance- Ability to act with an inclusion mindset and model these behaviors for the organization- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 75% of a typical working day- Ability and means to travel between multiple Exact Sciences locations within the same general geographic areaWorking hours: 8:00 AM - 5:00 PMSkills:- Computer skills including internet navigation, email usage, and word processing- Strong written a verbal communication skills- Strong interpersonal skills; including, but not limited to, approachability and the ability to build relationshipsEducation:AssociateExperience:1-4 yearsQualifications:- Bachelors Degree in Human Resources or another field relevant to the essential duties of the role such as business administration, industrial or labor relations, psychology, or human sciences preferred- In lieu of a bachelor's degree, Associates Degree in Human Resources or another field relevant to the essential duties of the role such as business administration, industrial or labor relations, psychology, human sciences, plus 2 years of relevant experience in Human Resources- 3+ years of relevant employee relations experience such as answering general employee questions on policies & benefits, having difficult/sensitive conversations, and conflict resolution- Demonstrate ability to perform the essential duties of the position with or without accommodation- 3+ years of experience conducting internal investigations preferred- Employment law knowledge preferred To apply click on the Apply button in the top right corner of the page!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $16.00 per hour
      • 8:00 AM - 7:00 PM
      Spherion, in partnership with American Family Insurance, is currently recruiting for a temporary Claims Scanning Processor. This role is expected to last 12 months with possible extension. This position would require you to work 100% on-site at the Regional Office off of Milwaukee Street and may transition over to working at the National Headquarters on the far east side of Madison.You must be 100% vaccinated in order to enter the American Family Complex.The availability needed for this role is M-F 8am - 7pm CST.Working in the American Family environment means also helping to represent their brand. They believe in protecting dreams. They believe everyone's dream is worth protecting. Who wouldn't want to be a part of that!Responsibilities:-Prepare mail for scanning-Determine document adjustments & regulated forms-Scan prepared documents-Properly identify and route documents which require special handling-Configure and maintain the scannerWorking hours: 8:00 AM - 7:00 PMSkills:-Typing ability at 30wpm+-Provide excellent internal customers service and provide customer-driven solutionsEducation:High SchoolExperience:1-4 yearsQualifications:-Must be willing to work until 7pm CST as part of the availability- This position requires hand and finger dexterity between 33 and 66% of the time- This position requires the ability to stand, walk and/or sit between 66 and 100% of the time If you enjoy working in a team setting and like the balance of scanning and keying information, this could be a role for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with American Family Insurance, is currently recruiting for a temporary Claims Scanning Processor. This role is expected to last 12 months with possible extension. This position would require you to work 100% on-site at the Regional Office off of Milwaukee Street and may transition over to working at the National Headquarters on the far east side of Madison.You must be 100% vaccinated in order to enter the American Family Complex.The availability needed for this role is M-F 8am - 7pm CST.Working in the American Family environment means also helping to represent their brand. They believe in protecting dreams. They believe everyone's dream is worth protecting. Who wouldn't want to be a part of that!Responsibilities:-Prepare mail for scanning-Determine document adjustments & regulated forms-Scan prepared documents-Properly identify and route documents which require special handling-Configure and maintain the scannerWorking hours: 8:00 AM - 7:00 PMSkills:-Typing ability at 30wpm+-Provide excellent internal customers service and provide customer-driven solutionsEducation:High SchoolExperience:1-4 yearsQualifications:-Must be willing to work until 7pm CST as part of the availability- This position requires hand and finger dexterity between 33 and 66% of the time- This position requires the ability to stand, walk and/or sit between 66 and 100% of the time If you enjoy working in a team setting and like the balance of scanning and keying information, this could be a role for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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