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      • Fletcher, North Carolina
      • Permanent
      • $20.00 - $25.00 per hour
      • 8:00 AM - 5:00 PM
      The Inside Sales Rep is responsible for preparing custom product sales quotes and interfacing with engineering, manufacturing, and outside sales representatives in the preparation of custom product quotes and clarifying technical requirements associated with the requested product.Sales involvements include direct sales, distribution, and manufacturers' representatives. Activities are focused on customer satisfaction, sales generation, and gross profit percentage attainment of business quoted. This position provides a liaison between the outside sales force and inside operations.The ideal candidate will have a 4 year degree in a related field and have at least 2 years of experience in an inside sales position.Responsibilities:Understand, develop, and grow sales by establishing high levels of customer confidence and positive customer relationshipsManage region and coach/support Sales Engineers in day-to-day responsibilities to meet or exceed sales planMonitor processes and provide reports on progress and achievement of business objectives, coach and develop sales plans, maintain pipelines, and other key initiativesDevelop annual sales plan for assigned territories to meet growth goals.Provide scheduled updates and monitor and ensure that all required actions are updated timelyResponsible for customer interaction and relationship management within own account base and as an escalation point for customers.Responsible for representing customer requests and perspectives to production and management personnel to plan and execute proper ?customer first? support.Generate new business inquiries, explore opportunities for Cutting Tool Sales and support RSM and SE staff?s development opportunities in this area.Tracks results of quotes and follows up as requiredCoordinates with Design and Process Engineering for quote generationPrepares and submits NPR?s (New Product Request) to engineering upon receipt of ordersSubmits sales orders to production control for custom productsCoordinates with marketing in the creation of new products into catalog.Ensuring outstanding NPR?s with Purchase Orders are tracked and closed out by working with engineering and the outside sales reps.Participate in tradeshows by attending to show participants coming to our booth inquiring on purchasing our standard and custom products.Working hours: 8:00 AM - 5:00 PMSkills:Ability to create quotes using excel and SAP and following guidance regarding gross margin requirements when quoting.Ability to use ERP system (SAP or Visibility) in support of inside sales duties.Detailed level of understanding of MIT's product offering of solid carbide round tools.A general level of understanding of MIT's manufacturing scope of capabilities in producing product.Ability to sell product to MIT customers by presenting MIT product solutions aimed at fulfilling our customer's needs for cutting tools.Ability to follow-up on leads generated via marketing channels or at industry tradeshows where MIT is exhibiting products.Basic math skills with ability to convert American standard to metric.Education:BachelorsExperience:1-4 yearsQualifications:(4) Year-College Degree or a combination of experience and educationMust pass criminal background check and drug test. Apply online today or call us directly to apply at 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The Inside Sales Rep is responsible for preparing custom product sales quotes and interfacing with engineering, manufacturing, and outside sales representatives in the preparation of custom product quotes and clarifying technical requirements associated with the requested product.Sales involvements include direct sales, distribution, and manufacturers' representatives. Activities are focused on customer satisfaction, sales generation, and gross profit percentage attainment of business quoted. This position provides a liaison between the outside sales force and inside operations.The ideal candidate will have a 4 year degree in a related field and have at least 2 years of experience in an inside sales position.Responsibilities:Understand, develop, and grow sales by establishing high levels of customer confidence and positive customer relationshipsManage region and coach/support Sales Engineers in day-to-day responsibilities to meet or exceed sales planMonitor processes and provide reports on progress and achievement of business objectives, coach and develop sales plans, maintain pipelines, and other key initiativesDevelop annual sales plan for assigned territories to meet growth goals.Provide scheduled updates and monitor and ensure that all required actions are updated timelyResponsible for customer interaction and relationship management within own account base and as an escalation point for customers.Responsible for representing customer requests and perspectives to production and management personnel to plan and execute proper ?customer first? support.Generate new business inquiries, explore opportunities for Cutting Tool Sales and support RSM and SE staff?s development opportunities in this area.Tracks results of quotes and follows up as requiredCoordinates with Design and Process Engineering for quote generationPrepares and submits NPR?s (New Product Request) to engineering upon receipt of ordersSubmits sales orders to production control for custom productsCoordinates with marketing in the creation of new products into catalog.Ensuring outstanding NPR?s with Purchase Orders are tracked and closed out by working with engineering and the outside sales reps.Participate in tradeshows by attending to show participants coming to our booth inquiring on purchasing our standard and custom products.Working hours: 8:00 AM - 5:00 PMSkills:Ability to create quotes using excel and SAP and following guidance regarding gross margin requirements when quoting.Ability to use ERP system (SAP or Visibility) in support of inside sales duties.Detailed level of understanding of MIT's product offering of solid carbide round tools.A general level of understanding of MIT's manufacturing scope of capabilities in producing product.Ability to sell product to MIT customers by presenting MIT product solutions aimed at fulfilling our customer's needs for cutting tools.Ability to follow-up on leads generated via marketing channels or at industry tradeshows where MIT is exhibiting products.Basic math skills with ability to convert American standard to metric.Education:BachelorsExperience:1-4 yearsQualifications:(4) Year-College Degree or a combination of experience and educationMust pass criminal background check and drug test. Apply online today or call us directly to apply at 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Plainfield, Indiana
      • Permanent
      • $60,000 - $65,000 per year
      • 6:00 AM - 4:00 PM (Various Shifts Available)
      We are looking for an experienced Warehouse Supervisor to oversee and coordinate the daily warehousing activities. You will implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits. Ultimately, you should be able to ensure that daily operations meet and exceed daily performance expectations and to increase the company?s overall market share.Responsibilities:Responsibilities-Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods-Measure and report the effectiveness of warehousing activities and employees performance-Organize and maintain inventory and storage area-Ensure shipments? and inventory transactions? accuracy-Communicate job expectations and coach employees-Determine staffing levels and assign workload-Interface with customers to answer questions or solve problems-Maintain items record, document necessary information and utilize reports to project warehouse status-Identify areas of improvement and establish innovative or adjust existing work procedures and practices-Confer and coordinate activities with other departmentsWorking hours: 6:00 AM - 4:00 PM (Various Shifts Available)Skills:SkillsHands-on commitment to getting the job doneExcellent communication and interpersonal skillsProven ability to direct and coordinate operationsStrong organizational and time management skillsEducation:BachelorsExperience:1-4 yearsQualifications:Qualifications-Proven work experience as a warehouse supervisor-Highly effective supervisory skills and techniques-Knowledge of warehouse software packages and MS Office proficiency-Ability to input, retrieve and analyze data-BS degree in logistics, supply chain management or business administration Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for an experienced Warehouse Supervisor to oversee and coordinate the daily warehousing activities. You will implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits. Ultimately, you should be able to ensure that daily operations meet and exceed daily performance expectations and to increase the company?s overall market share.Responsibilities:Responsibilities-Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods-Measure and report the effectiveness of warehousing activities and employees performance-Organize and maintain inventory and storage area-Ensure shipments? and inventory transactions? accuracy-Communicate job expectations and coach employees-Determine staffing levels and assign workload-Interface with customers to answer questions or solve problems-Maintain items record, document necessary information and utilize reports to project warehouse status-Identify areas of improvement and establish innovative or adjust existing work procedures and practices-Confer and coordinate activities with other departmentsWorking hours: 6:00 AM - 4:00 PM (Various Shifts Available)Skills:SkillsHands-on commitment to getting the job doneExcellent communication and interpersonal skillsProven ability to direct and coordinate operationsStrong organizational and time management skillsEducation:BachelorsExperience:1-4 yearsQualifications:Qualifications-Proven work experience as a warehouse supervisor-Highly effective supervisory skills and techniques-Knowledge of warehouse software packages and MS Office proficiency-Ability to input, retrieve and analyze data-BS degree in logistics, supply chain management or business administration Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Brownsville, Texas
      • Permanent
      • $90,000 - $115,000 per year
      • 8:00 AM - 5:00 PM
      Minimum Education, Experience and Core Competency Requirements: Bachelor’s Degree in engineering/business/management or other related field, with 5-8 years relevant experience, OR Associate’s degree with 8-10 years relevant experience and supervisory experience across multiple business functions, 5-10 years’ experience in coaching the implementation of a lean immersion processes with demonstrated competency in lean tools, philosophies, and principlesDemonstrated strong team leadership and team building skillsStrong written and oral communication skillsEffective presentation skillsDemonstrated ability to coach, mentor and motivate employees through interpersonal and lean techniquesDemonstrated team building and development experienceStrong analytical and problem solving skills; able to make simple, meaningful conclusions from complex data, and a successful history of problem solvingDemonstrated success in meeting goalsSelf-motivated and able to work independently and with minimal direction from the Director and Vice PresidentMust be willing to develop a strong understanding of lean concepts and have the aptitude to build a deep understanding and ability to apply these concepts through Lean tools  Skills:Culture BearerLean/TPS System methodology and thinkingEstablishes and maintains positive employee relationshipsFocuses on team building amongst the departmentExhibits the traits of the 7 Habits culture with emotional intelligence and maturityExhibits the traits of a servant leaderShares and promotes team successesValues the Triple Bottom Line (TBL); People, Planet, ProfitValues people regardless of their backgroundDisplays high moral and ethical standards and a high level of integrityIncorporates the company vision and values into daily activities and behaviors; help others to become and remain motivatedGives timely and appropriate performance feedback for individuals or teamsLeads Gemba activities, Coaches Gemba Managers and teams through Strategy Deployment and continuous improvement events and activitiesMission A3, VSA, Core Team Development, RIE, etc.
      Minimum Education, Experience and Core Competency Requirements: Bachelor’s Degree in engineering/business/management or other related field, with 5-8 years relevant experience, OR Associate’s degree with 8-10 years relevant experience and supervisory experience across multiple business functions, 5-10 years’ experience in coaching the implementation of a lean immersion processes with demonstrated competency in lean tools, philosophies, and principlesDemonstrated strong team leadership and team building skillsStrong written and oral communication skillsEffective presentation skillsDemonstrated ability to coach, mentor and motivate employees through interpersonal and lean techniquesDemonstrated team building and development experienceStrong analytical and problem solving skills; able to make simple, meaningful conclusions from complex data, and a successful history of problem solvingDemonstrated success in meeting goalsSelf-motivated and able to work independently and with minimal direction from the Director and Vice PresidentMust be willing to develop a strong understanding of lean concepts and have the aptitude to build a deep understanding and ability to apply these concepts through Lean tools  Skills:Culture BearerLean/TPS System methodology and thinkingEstablishes and maintains positive employee relationshipsFocuses on team building amongst the departmentExhibits the traits of the 7 Habits culture with emotional intelligence and maturityExhibits the traits of a servant leaderShares and promotes team successesValues the Triple Bottom Line (TBL); People, Planet, ProfitValues people regardless of their backgroundDisplays high moral and ethical standards and a high level of integrityIncorporates the company vision and values into daily activities and behaviors; help others to become and remain motivatedGives timely and appropriate performance feedback for individuals or teamsLeads Gemba activities, Coaches Gemba Managers and teams through Strategy Deployment and continuous improvement events and activitiesMission A3, VSA, Core Team Development, RIE, etc.
      • Southbridge, Massachusetts
      • Permanent
      • $130,000 - $150,000 per year
      • 8:00 AM - 5:00 PM
      $130-$150K DOE Are you an experienced IT Manager with Manufacturing industry experience looking to join a phenomenal company that is experiencing explosive growth? APPLY TODAY!Responsibilities:include but are not limited to:Develop, update and implement functionalities software, including SAP & Syteline.Construct and implementing plans to ensure the company???s network continues to operate smoothly in the event of a problem.Stay up to date with new network technology and reporting this information to the executive team each quarter.Work closely with other department Managers to assess the growth needs and maintenance of the company???s network.Manage information technology and computer systems * Plan, organize, control and evaluate IT and electronic data operations. Lead and Supervise IT team of less than 5. Train and coach employees, communicate job expectations and appraise their performance.Design, develop, implement and coordinate systems, policies and procedures.Ensure security of data, network access and backup systems .Act in alignment with user needs and system functionality to contribute to organizational policy.Identify problematic areas and implement strategic solutions in time.Audit systems and assess their outcomes.Preserve assets, information security and control structures.Handle annual budget and ensure cost effectiveness.Working hours: 8:00 AM - 5:00 PMSkills:Experience using & upgrading Software including SAP/Syteline SoftwareExcellent knowledge of technical management, information analysis and of computer hardware/software systems.Expertise in data center management and data governance.Education:BachelorsExperience:4-7 yearsQualifications:4+ Years working IT Leadership experience within a Manufacturing environment.Hands-on experience with computer networks, network administration and network installation. This is a great opportunity to join a company that has experienced tremendous growth - APPLY TODAY!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      $130-$150K DOE Are you an experienced IT Manager with Manufacturing industry experience looking to join a phenomenal company that is experiencing explosive growth? APPLY TODAY!Responsibilities:include but are not limited to:Develop, update and implement functionalities software, including SAP & Syteline.Construct and implementing plans to ensure the company???s network continues to operate smoothly in the event of a problem.Stay up to date with new network technology and reporting this information to the executive team each quarter.Work closely with other department Managers to assess the growth needs and maintenance of the company???s network.Manage information technology and computer systems * Plan, organize, control and evaluate IT and electronic data operations. Lead and Supervise IT team of less than 5. Train and coach employees, communicate job expectations and appraise their performance.Design, develop, implement and coordinate systems, policies and procedures.Ensure security of data, network access and backup systems .Act in alignment with user needs and system functionality to contribute to organizational policy.Identify problematic areas and implement strategic solutions in time.Audit systems and assess their outcomes.Preserve assets, information security and control structures.Handle annual budget and ensure cost effectiveness.Working hours: 8:00 AM - 5:00 PMSkills:Experience using & upgrading Software including SAP/Syteline SoftwareExcellent knowledge of technical management, information analysis and of computer hardware/software systems.Expertise in data center management and data governance.Education:BachelorsExperience:4-7 yearsQualifications:4+ Years working IT Leadership experience within a Manufacturing environment.Hands-on experience with computer networks, network administration and network installation. This is a great opportunity to join a company that has experienced tremendous growth - APPLY TODAY!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bismarck, North Dakota
      • Permanent
      • $50,000 - $60,000 per year
      • 8:00 AM - 5:00 PM
      Spherion Staffing has an opening for an experienced HR Generalist in Bismarck, ND. The Human Resource Generalist will advise, coach, counsel and provide guidance to managers and employees on policies, procedures, programs, employee relations, performance management and other human resources areas. The HR Generalist will assist in the day-to-day operations and coverage of the Human Resource department; assist in the administration and communication of benefits plans and programs. Qualified applicants should have minimum of 2 years' experience in compensation and benefits, BA in HR and SHRM/HRCI certification preferred. Pay $50-60k/year DOESchedule: M-F, 8-5pmResponsibilities:- Manage benefit programs including annual open enrollment- Reconcile invoices for accuracy- Responsible for HR compliance and filing requirements such as 5500's, eeo-1, 1095's- Design a compensation package based on business goals and strategy- Create a consistent compensation guideline that matches our work and organizational culture- Create and analyze job descriptions evaluations and classifications with leadership involvement- Conduct salary and labor market research to define benchmarks- Assess employees needs by conducting organizational surveys- Keep abreast with new trend and best practice in the filed- Ensure that compensation practices are in compliance with current laws and regulations- Conduct periodic audits, prepare and present reports- Manage unemployment correspondence- Complete verification of employmentResponsibilities:See aboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-BA in human resources, business administration or similar relevant field-SHRM/HRCI certification preferred -Minimum of 5 years' experience in compensation and benefits -Good understanding of full cycle hiring process-Familiarity with current employment rules and regulations-Hands on experience with HR software (HRIS)-Hands on experience with quantitative and qualitative research-Excellent interpersonal and communication skillsEducation:BachelorsExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to John Funk at 701-298-8300Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has an opening for an experienced HR Generalist in Bismarck, ND. The Human Resource Generalist will advise, coach, counsel and provide guidance to managers and employees on policies, procedures, programs, employee relations, performance management and other human resources areas. The HR Generalist will assist in the day-to-day operations and coverage of the Human Resource department; assist in the administration and communication of benefits plans and programs. Qualified applicants should have minimum of 2 years' experience in compensation and benefits, BA in HR and SHRM/HRCI certification preferred. Pay $50-60k/year DOESchedule: M-F, 8-5pmResponsibilities:- Manage benefit programs including annual open enrollment- Reconcile invoices for accuracy- Responsible for HR compliance and filing requirements such as 5500's, eeo-1, 1095's- Design a compensation package based on business goals and strategy- Create a consistent compensation guideline that matches our work and organizational culture- Create and analyze job descriptions evaluations and classifications with leadership involvement- Conduct salary and labor market research to define benchmarks- Assess employees needs by conducting organizational surveys- Keep abreast with new trend and best practice in the filed- Ensure that compensation practices are in compliance with current laws and regulations- Conduct periodic audits, prepare and present reports- Manage unemployment correspondence- Complete verification of employmentResponsibilities:See aboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-BA in human resources, business administration or similar relevant field-SHRM/HRCI certification preferred -Minimum of 5 years' experience in compensation and benefits -Good understanding of full cycle hiring process-Familiarity with current employment rules and regulations-Hands on experience with HR software (HRIS)-Hands on experience with quantitative and qualitative research-Excellent interpersonal and communication skillsEducation:BachelorsExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to John Funk at 701-298-8300Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Permanent
      • $50,000 - $65,000 per year
      • 8:00 AM - 5:00 PM
      We are expanding here at Spherion and growing our business! If you want to work with a team oriented and goal-oriented group of people, this is the position for you!Responsibilities:Help recruit for a range of positions in different verticalsDesign, implement, and maintain employee recognition and associate engagement programsCoach and mentor employeesImplement turnover and absenteeism reduction programsCoordinate on-boarding and training of all personnel reporting to the facilityEnsure that key responsibilities of direct reports are clear and in complianceLead personnel investigations while maintaining the highest level of confidentialityServe as a liaison between our associates and Department/Section LeadersSafety:Handle all worker's compensation and safety matters, by documenting and investigating job-related injuries/illnessesLead incident investigations and ensure corrective actions are identified/implementedComplete accident reports and on-site investigations within 24 hours of accident and counsel employees verbally and in writing for safety violationsCustomer Engagement:Serve as the primary point of contact to the customer's leadership teamCoordinate with client's supervisors on workforce issues or new requirementsInteract with department leadership daily to understand staffing needs and target deadlinesContinuous Improvement:Identify areas of workforce improvement and initiate corrective actionsServe as a mentor for problem solving and drive a culture of root cause analysis and corrective action accountabilityAdministrative:Document employee files (pay changes, disciplinary actions, work performance etc.)Maintain established performance metrics/reports and host monthly metric meetingsComplete attendance reportsWorking hours: 8:00 AM - 5:00 PMSkills:Detail oriented and organizedAble to work independently and on a teamUrgent in approach to work and tasksExcellent verbal and written communication skillsProfessional demeanor and attitudeEducation:AssociateExperience:1-4 yearsQualifications:Proficient on MS Office Suites, Google Suites and multi-line phone systemAssociates degree preferredPrevious experience in a busy office or busy company settingPrevious management experience preferred Sense of humor a must Apply today at spherion.com/apply!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are expanding here at Spherion and growing our business! If you want to work with a team oriented and goal-oriented group of people, this is the position for you!Responsibilities:Help recruit for a range of positions in different verticalsDesign, implement, and maintain employee recognition and associate engagement programsCoach and mentor employeesImplement turnover and absenteeism reduction programsCoordinate on-boarding and training of all personnel reporting to the facilityEnsure that key responsibilities of direct reports are clear and in complianceLead personnel investigations while maintaining the highest level of confidentialityServe as a liaison between our associates and Department/Section LeadersSafety:Handle all worker's compensation and safety matters, by documenting and investigating job-related injuries/illnessesLead incident investigations and ensure corrective actions are identified/implementedComplete accident reports and on-site investigations within 24 hours of accident and counsel employees verbally and in writing for safety violationsCustomer Engagement:Serve as the primary point of contact to the customer's leadership teamCoordinate with client's supervisors on workforce issues or new requirementsInteract with department leadership daily to understand staffing needs and target deadlinesContinuous Improvement:Identify areas of workforce improvement and initiate corrective actionsServe as a mentor for problem solving and drive a culture of root cause analysis and corrective action accountabilityAdministrative:Document employee files (pay changes, disciplinary actions, work performance etc.)Maintain established performance metrics/reports and host monthly metric meetingsComplete attendance reportsWorking hours: 8:00 AM - 5:00 PMSkills:Detail oriented and organizedAble to work independently and on a teamUrgent in approach to work and tasksExcellent verbal and written communication skillsProfessional demeanor and attitudeEducation:AssociateExperience:1-4 yearsQualifications:Proficient on MS Office Suites, Google Suites and multi-line phone systemAssociates degree preferredPrevious experience in a busy office or busy company settingPrevious management experience preferred Sense of humor a must Apply today at spherion.com/apply!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Charleston, South Carolina
      • Permanent
      • $70,000 - $80,000 per year
      • 8:00 AM - 5:00 PM
      Providing an inspired sense of leadership to a client account consisting of teams of contact center agents, team leaders and managers. Responsible for overseeing the day-to-day operations of the team to ensure consistent follow up and communication, problem solving and to meet established client metrics and Service Level Agreements (SLA's). The ideal candidate will ensure operations and financial targets are met or surpassed e.g. balanced scorecard metrics and financial indicators such as EBITDA, profit and loss, gross margins etc. The Sr. Operations Manager will also provide significant contributions to activities related to customer acquisition, customer satisfaction, client relationship management and program management.Responsibilities:Oversee all aspects of team member training and development related to programs and client needs ??? Ensure high performance standards are maintained through consistent and frequent monitoring and coaching of representatives. ??? Oversee performance and quality standard reviews to ensure outcomes meet client expectations ??? Monitor all key metrics in support of meeting/exceeding initiative objectives ??? Troubleshoot and create action plans to quickly and effectively address problems ??? Ensure all company policies and procedures are adhered to at the center which includes promoting our company values, fair process, diversity and inclusion ??? Identify process improvement opportunities to drive operational efficiencies operation ??? Collaborate with senior management to define strategic scope with measurable KPIs to achieve performance results ( agent utilization, productivity, quality, average hold time, abandonment rate, average call wrap-up time, inbound service recovery, and customer reference ability) ??? Oversee the interviewing & individual operations assessments of all candidates entering program ??? Maintain strong interlock with the hiring & training leaders and implements closed loop planning and work assignments to continuously improve hiring pool??? Manage all personnel in line with meeting key objective, conducts performance reviews and employee recognition ??? Manage all financial and budgeting responsibilities of operational support division ??? Assume full responsibility for achieving P&L projections for Call CenterWorking hours: 8:00 AM - 5:00 PMSkills:- Extensive experience in managing individual and campaign metrics - Demonstrated track record of recruiting, training, coaching and managing a 150+ agent call center to achieve performance objectives - Strong organizational and strategic planning skills - Client advocate with strong customer service skills - Ability to coach and develop program management to drive program performance - Flexibility and versatility in problem analysis and resolution requiring attention to detail - Ability to communicate across functional lines - Ability to analyze and interpret qualitative and quantitative data - Excellent interpersonal, written and oral communications and organizational skills - Experience implementing written call center procedures, scripts and processesEducation:BachelorsExperience:4-7 yearsQualifications:- Bachelor's degree from an accredited university or college with major course work in business, marketing, communications, retail management or equivalent work experience- Minimum 3+ years of campaign level management driving client, shareholder and employee satisfaction - Extensive experience in management and operations management in a customer service or call center environment - Strong understanding of P&L and campaign budgeting Preferred Experience, Skills & Competencies: ??? Experience in contact center outsourcing ??? Knowledge of programs including but not limited to Verint, IEX, Salesforce, etc. ??? Post secondary education in business and commerceSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Providing an inspired sense of leadership to a client account consisting of teams of contact center agents, team leaders and managers. Responsible for overseeing the day-to-day operations of the team to ensure consistent follow up and communication, problem solving and to meet established client metrics and Service Level Agreements (SLA's). The ideal candidate will ensure operations and financial targets are met or surpassed e.g. balanced scorecard metrics and financial indicators such as EBITDA, profit and loss, gross margins etc. The Sr. Operations Manager will also provide significant contributions to activities related to customer acquisition, customer satisfaction, client relationship management and program management.Responsibilities:Oversee all aspects of team member training and development related to programs and client needs ??? Ensure high performance standards are maintained through consistent and frequent monitoring and coaching of representatives. ??? Oversee performance and quality standard reviews to ensure outcomes meet client expectations ??? Monitor all key metrics in support of meeting/exceeding initiative objectives ??? Troubleshoot and create action plans to quickly and effectively address problems ??? Ensure all company policies and procedures are adhered to at the center which includes promoting our company values, fair process, diversity and inclusion ??? Identify process improvement opportunities to drive operational efficiencies operation ??? Collaborate with senior management to define strategic scope with measurable KPIs to achieve performance results ( agent utilization, productivity, quality, average hold time, abandonment rate, average call wrap-up time, inbound service recovery, and customer reference ability) ??? Oversee the interviewing & individual operations assessments of all candidates entering program ??? Maintain strong interlock with the hiring & training leaders and implements closed loop planning and work assignments to continuously improve hiring pool??? Manage all personnel in line with meeting key objective, conducts performance reviews and employee recognition ??? Manage all financial and budgeting responsibilities of operational support division ??? Assume full responsibility for achieving P&L projections for Call CenterWorking hours: 8:00 AM - 5:00 PMSkills:- Extensive experience in managing individual and campaign metrics - Demonstrated track record of recruiting, training, coaching and managing a 150+ agent call center to achieve performance objectives - Strong organizational and strategic planning skills - Client advocate with strong customer service skills - Ability to coach and develop program management to drive program performance - Flexibility and versatility in problem analysis and resolution requiring attention to detail - Ability to communicate across functional lines - Ability to analyze and interpret qualitative and quantitative data - Excellent interpersonal, written and oral communications and organizational skills - Experience implementing written call center procedures, scripts and processesEducation:BachelorsExperience:4-7 yearsQualifications:- Bachelor's degree from an accredited university or college with major course work in business, marketing, communications, retail management or equivalent work experience- Minimum 3+ years of campaign level management driving client, shareholder and employee satisfaction - Extensive experience in management and operations management in a customer service or call center environment - Strong understanding of P&L and campaign budgeting Preferred Experience, Skills & Competencies: ??? Experience in contact center outsourcing ??? Knowledge of programs including but not limited to Verint, IEX, Salesforce, etc. ??? Post secondary education in business and commerceSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Owatonna, Minnesota
      • Permanent
      • $20.00 - $26.00 per hour
      • 3:45 PM - 3:30 AM
      Responsible for supervising and coordinating activities of workers engaged in the warehouse department.Responsibilities:Supervise all employees in labeling lines, storage and shipment departments.Study production orders to assure type and quantity of labels.Observe labeling operations and inspect cans that canStart, adjust and repair labeling machinery or notify maintenance department.Prepare pack reports.Train workers in operation of equipmentBack-up for all warehouse jobs.May perform other duties as assigned by Warehouse managementMaintain an open line of communication with all employees.Responsible for setting an example for employees on safety and for monitoring and correcting unsafe acts.Supervise and maintain appropriate records for all phases of warehouse production, assuring accurate records.Adhere to all company policies and procedures.Coach and mentor subordinates and other key personnel to perform at the highest level.Openly communicate all labor situations in the warehouse to the Warehouse Manager and HR management.Working hours: 3:45 PM - 3:30 AMSkills:Knowledge:--Computer skills --Have a working knowledge of continuous improvement and/or Lean manufacturing principles.--Experience in change management--Understands and utilizes the principles of management by walking around Language Skills:--Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. --Ability to read, write in English and interpret reports, business correspondence, and procedure manuals. Mathematical Skills:--Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability:--Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. --Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.TEAMWORK:--Through individual and team efforts, enthusiastically work toward the continuous improvement of his/her job, work area, department and company as a whole. Fully participate in TAL by "living" company Standards of Conduct and being an active member of operational and project teams. By action and work, clearly and visibly demonstrate the spirit of teamwork, cooperation and respect for others in all business transactions and exchanges.PHYSICAL DEMANDS:--While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands and fingers.Education:High SchoolExperience:1-4 yearsQualifications:--Associate degree or equivalent from two-year college or technical school or one year to two years related experience and/or equivalent combination of education and experience. -- Previous experience in a supervisory capacity would be beneficial. Direct Hire position with a reputable company! Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Responsible for supervising and coordinating activities of workers engaged in the warehouse department.Responsibilities:Supervise all employees in labeling lines, storage and shipment departments.Study production orders to assure type and quantity of labels.Observe labeling operations and inspect cans that canStart, adjust and repair labeling machinery or notify maintenance department.Prepare pack reports.Train workers in operation of equipmentBack-up for all warehouse jobs.May perform other duties as assigned by Warehouse managementMaintain an open line of communication with all employees.Responsible for setting an example for employees on safety and for monitoring and correcting unsafe acts.Supervise and maintain appropriate records for all phases of warehouse production, assuring accurate records.Adhere to all company policies and procedures.Coach and mentor subordinates and other key personnel to perform at the highest level.Openly communicate all labor situations in the warehouse to the Warehouse Manager and HR management.Working hours: 3:45 PM - 3:30 AMSkills:Knowledge:--Computer skills --Have a working knowledge of continuous improvement and/or Lean manufacturing principles.--Experience in change management--Understands and utilizes the principles of management by walking around Language Skills:--Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. --Ability to read, write in English and interpret reports, business correspondence, and procedure manuals. Mathematical Skills:--Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability:--Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. --Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.TEAMWORK:--Through individual and team efforts, enthusiastically work toward the continuous improvement of his/her job, work area, department and company as a whole. Fully participate in TAL by "living" company Standards of Conduct and being an active member of operational and project teams. By action and work, clearly and visibly demonstrate the spirit of teamwork, cooperation and respect for others in all business transactions and exchanges.PHYSICAL DEMANDS:--While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands and fingers.Education:High SchoolExperience:1-4 yearsQualifications:--Associate degree or equivalent from two-year college or technical school or one year to two years related experience and/or equivalent combination of education and experience. -- Previous experience in a supervisory capacity would be beneficial. Direct Hire position with a reputable company! Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Plano, Texas
      • Permanent
      job summary:Job Title Database Developer FLSA Status Full-Time/ExemptReports To Manager of Development Worksite On-site Plano, TX; remote employmentpermitted. Also accepting applicantsresiding in FL, KS, MI, NJ, OH, TN, TX, andUTSchedule M-F, with occasionalweekend/afterhours support rotationEEO Category ProfessionalsCompany Description:VPay® (www.vpayusa.com), a part of Optum Financial, is modernizing the insurance industry by digitizing complex claims paymentprocesses, allowing people to access their funds faster than ever before. Here, we will leverage your talents along with ourtechnology and financial expertise to streamline claims processes across health and dental plans, auto and property insurance,worker's compensation claims, and third-party administrators. Our great products need great people like you. We invite you to takeyour career to the next level with our teams that work every day to improve the lives of others.We offer a competitive compensation based on experience, an excellent benefits package, and a fantastic work environment that ishigh energy, dynamic and progressive. Because our business is rapidly growing and changing, you will need to be receptive to aconstant state of change. VPay was also recently named to Dallas Morning News' "Top 100 Places to Work 2019 & 2020", an annualranking of the best work environments in the Dallas-Fort Worth metropolitan area.Our office is located in Plano, Texas near the intersection of Coit Road and Plano Parkway.Position Description:As part of our development team, in this role as a Database Developer, you will play a significant part in developing databases,deploying migrations and database design by analyzing requirements within a complex data environment. There will be a strongemphasis on strong SQL skills and stored procedures. You will interact with other teams such as DBA, development, architects andother areas of the business.Essential Functions:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Manage SQL Server databases, SSRS/SSIS instances through multiple product lifecycle environments, from proof of concept todevelopment to staging to mission-critical production systems.- Configure and maintain database servers and processes, including monitoring of system health, performance, and security toensure high levels of performance and availability.- Apply data modeling techniques to ensure development and implementation support efforts meet integration and performanceexpectations.- Independently analyze the database to optimize and tune as well as automation, providing problem resolution end-to-end.- Work with the DBA team to define architectural standards- Refine and automate regular processes, track issues, and document changes.- Assist application developers with complex query tuning and schema refinement.- Provide support for critical production systems- Perform scheduled maintenance and support release deployment activities after hours.- Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.Location: Plano, Texasjob type: Direct Hirework hours: 9 to 5education: BA,BFAexperience: 0 responsibilities:Assist application developers with complex query tuning and schema refinement. • Provide support for critical production systems • Perform scheduled maintenance and support release deployment activities after hours. • Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. qualifications:Competencies/Qualifications: • 3+ years MS SQL Server Data Engine experience required • 3+ years of experience in using MS Visual Studio, SQL Server Data Tools (SSDT), GIT, SQL Server Management Studio (SSMS) required • 3+ years of experience with complex SQL Server queries & stored procedures required (Rev 09.21.21) • MCTS, MCITP, MCSA and/or MCSE certifications a plus • Excellent written and verbal communication between varied teams • Ability to organize and plan work independently in a rapidly changing environment • Ability to multi-task and context-switch effectively between different activities and teams • Ability to pass strict background check for handling sensitive data Supervisory Responsibility: This position does not have direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. EEO/E-Verify: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. VPay participates in E-Verify to confirm work authorization. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. skills:This position does not have direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. EEO/E-Verify: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. VPay participates in E-Verify to confirm work authorization. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      job summary:Job Title Database Developer FLSA Status Full-Time/ExemptReports To Manager of Development Worksite On-site Plano, TX; remote employmentpermitted. Also accepting applicantsresiding in FL, KS, MI, NJ, OH, TN, TX, andUTSchedule M-F, with occasionalweekend/afterhours support rotationEEO Category ProfessionalsCompany Description:VPay® (www.vpayusa.com), a part of Optum Financial, is modernizing the insurance industry by digitizing complex claims paymentprocesses, allowing people to access their funds faster than ever before. Here, we will leverage your talents along with ourtechnology and financial expertise to streamline claims processes across health and dental plans, auto and property insurance,worker's compensation claims, and third-party administrators. Our great products need great people like you. We invite you to takeyour career to the next level with our teams that work every day to improve the lives of others.We offer a competitive compensation based on experience, an excellent benefits package, and a fantastic work environment that ishigh energy, dynamic and progressive. Because our business is rapidly growing and changing, you will need to be receptive to aconstant state of change. VPay was also recently named to Dallas Morning News' "Top 100 Places to Work 2019 & 2020", an annualranking of the best work environments in the Dallas-Fort Worth metropolitan area.Our office is located in Plano, Texas near the intersection of Coit Road and Plano Parkway.Position Description:As part of our development team, in this role as a Database Developer, you will play a significant part in developing databases,deploying migrations and database design by analyzing requirements within a complex data environment. There will be a strongemphasis on strong SQL skills and stored procedures. You will interact with other teams such as DBA, development, architects andother areas of the business.Essential Functions:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Manage SQL Server databases, SSRS/SSIS instances through multiple product lifecycle environments, from proof of concept todevelopment to staging to mission-critical production systems.- Configure and maintain database servers and processes, including monitoring of system health, performance, and security toensure high levels of performance and availability.- Apply data modeling techniques to ensure development and implementation support efforts meet integration and performanceexpectations.- Independently analyze the database to optimize and tune as well as automation, providing problem resolution end-to-end.- Work with the DBA team to define architectural standards- Refine and automate regular processes, track issues, and document changes.- Assist application developers with complex query tuning and schema refinement.- Provide support for critical production systems- Perform scheduled maintenance and support release deployment activities after hours.- Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.Location: Plano, Texasjob type: Direct Hirework hours: 9 to 5education: BA,BFAexperience: 0 responsibilities:Assist application developers with complex query tuning and schema refinement. • Provide support for critical production systems • Perform scheduled maintenance and support release deployment activities after hours. • Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. qualifications:Competencies/Qualifications: • 3+ years MS SQL Server Data Engine experience required • 3+ years of experience in using MS Visual Studio, SQL Server Data Tools (SSDT), GIT, SQL Server Management Studio (SSMS) required • 3+ years of experience with complex SQL Server queries & stored procedures required (Rev 09.21.21) • MCTS, MCITP, MCSA and/or MCSE certifications a plus • Excellent written and verbal communication between varied teams • Ability to organize and plan work independently in a rapidly changing environment • Ability to multi-task and context-switch effectively between different activities and teams • Ability to pass strict background check for handling sensitive data Supervisory Responsibility: This position does not have direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. EEO/E-Verify: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. VPay participates in E-Verify to confirm work authorization. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. skills:This position does not have direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. EEO/E-Verify: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. VPay participates in E-Verify to confirm work authorization. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fargo, North Dakota
      • Permanent
      • $90,000 - $140,000 per year
      • 8:00 AM - 5:00 PM
      Spherion Staffing has an excellent opportunity in Fargo for a Director of Quality Management. This position requires a minimum of 7 years of healthcare experience in quality or regulatory management. Quality experience in any industry other than healthcare will not be considered.The Director of Quality Management is responsible for directing the activities of the quality management and regulatory management functions within the division. This position coordinates resources within the division and the corporation to provide quality management and related services regarding service providers to assure quality and consistency for members, providers and the company. In addition, this position oversees regulatory certification for the appropriate programs, departments and/or functions on behalf of the company. The Director of Quality Management leads all quality improvement design, development and ongoing improvements and maintenance with an integrated approach to quality improvement. This position assesses opportunities for improvement and implements changes that will have a positive impact on outcomes and compliance with the plan's policies and contractual obligations.Direct Hire OpportunitySalary $90-140k/year DOEResponsibilities:Responsibilities:-Direct, lead, and oversee staff in accomplishing work objectives within the unit(s)-Coach, motivate, reward, and recognize employees. Set clear goals, objectives and performance expectations and hold employees accountable for achieving results-Provide leadership and guidance for all the quality management functions within the division-Establish internal processes and work methods to assure work is carried out on an efficient and timely basis with appropriate attention to quality and thoroughness-Oversee monitoring, measuring and reporting activities and collaborates with staff and others to evaluate findings and improve processes and outcomes-Participate on various committees as the quality and regulatory leader to develop, maintain, or revise current processes, practices, reporting, etc. to ascertain standards compliance-Oversee regulatory and compliance activities for division and corporation-Lead the accreditation survey process along with certification maintenance and management for the commercial, government and exchange books of business in order to maintain the proper status-Act as the subject matter expert and key contact source for all Healthcare Effectiveness Data and Information Set (HEDIS) related quality standards: Stars, Accreditation, Federal Employee Program (FEP), Medicare, Dual Eligible Special Needs Plan (D-SNP), and Medicaid-Closely monitor and ensure necessary steps are taken to achieve a successful year over year improvement of Stars/HEDIS measures and achievement of National Committee for Quality Assurance (NCQA) HEDIS accreditation targets for all lines of business-Develop strategic plans, policies and results reporting for improved quality throughout the plan and works with senior management on communication of informationWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-Bachelor's degree is required-A minimum of 7 years of healthcare experience in quality or regulatory management is required-A minimum of 5 years of supervisory/leadership experience is required-Nursing experience is preferredEducation:BachelorsExperience:7-10 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or email your resume to karenwitzel@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has an excellent opportunity in Fargo for a Director of Quality Management. This position requires a minimum of 7 years of healthcare experience in quality or regulatory management. Quality experience in any industry other than healthcare will not be considered.The Director of Quality Management is responsible for directing the activities of the quality management and regulatory management functions within the division. This position coordinates resources within the division and the corporation to provide quality management and related services regarding service providers to assure quality and consistency for members, providers and the company. In addition, this position oversees regulatory certification for the appropriate programs, departments and/or functions on behalf of the company. The Director of Quality Management leads all quality improvement design, development and ongoing improvements and maintenance with an integrated approach to quality improvement. This position assesses opportunities for improvement and implements changes that will have a positive impact on outcomes and compliance with the plan's policies and contractual obligations.Direct Hire OpportunitySalary $90-140k/year DOEResponsibilities:Responsibilities:-Direct, lead, and oversee staff in accomplishing work objectives within the unit(s)-Coach, motivate, reward, and recognize employees. Set clear goals, objectives and performance expectations and hold employees accountable for achieving results-Provide leadership and guidance for all the quality management functions within the division-Establish internal processes and work methods to assure work is carried out on an efficient and timely basis with appropriate attention to quality and thoroughness-Oversee monitoring, measuring and reporting activities and collaborates with staff and others to evaluate findings and improve processes and outcomes-Participate on various committees as the quality and regulatory leader to develop, maintain, or revise current processes, practices, reporting, etc. to ascertain standards compliance-Oversee regulatory and compliance activities for division and corporation-Lead the accreditation survey process along with certification maintenance and management for the commercial, government and exchange books of business in order to maintain the proper status-Act as the subject matter expert and key contact source for all Healthcare Effectiveness Data and Information Set (HEDIS) related quality standards: Stars, Accreditation, Federal Employee Program (FEP), Medicare, Dual Eligible Special Needs Plan (D-SNP), and Medicaid-Closely monitor and ensure necessary steps are taken to achieve a successful year over year improvement of Stars/HEDIS measures and achievement of National Committee for Quality Assurance (NCQA) HEDIS accreditation targets for all lines of business-Develop strategic plans, policies and results reporting for improved quality throughout the plan and works with senior management on communication of informationWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-Bachelor's degree is required-A minimum of 7 years of healthcare experience in quality or regulatory management is required-A minimum of 5 years of supervisory/leadership experience is required-Nursing experience is preferredEducation:BachelorsExperience:7-10 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or email your resume to karenwitzel@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Kalispell, Montana
      • Permanent
      • $96,000 - $135,000 per year
      • Various Shifts Available
      Manages and assumes ownership over the companies general ledger and takes appropriate steps, including development and implementation of internal controls, to ensure the overall integrity of the data contained therein. Oversees accounts payable, account reconciliations, fixed assets, and daily cash management functions. Establish, maintain and oversee appropriate financial policies, procedures and internal controls.Responsibilities:-Responsible for ensuring all transactions are posted to the general ledger in accordance with the policies and procedures, Generally Accepted Accounting Principles, and regulatory guidance.-Assume overall responsibility for managing and maintaining the integrity of the General Ledger and related subsidiary ledgers, including loans, shares, and fixed assets-Oversee, review, and approve the preparation of periodic general ledger reconciliations, analysis of financial accounts, and preparation of journal entries.-Manage monthly and annual general ledger closings, including the preparation and recording of monthly accruals.-Oversee and review branch and cost accounting practices.-Assume responsibility for all financial forecasting and reporting.-Manages the accounts payable, fixed assets, and daily liquidity management functions; prepares daily cash position reports for the CFO.-Conducts periodic financial budget variance analyses to identify risks and opportunities within the company and prepares management reports summarizing findings and recommendations.-Oversee and direct the activities of the AP function, including vendor management responsibilities. Vendor management will include the central filing and management of all contracts, development and maintenance of consolidated reports of contracts terms and conditions, risk identification and measurement, risk mitigation, and ongoing due diligence.-Oversee the capital asset acquisition process in accordance with established policies and procedures. Develop periodic budget variance analysis of capital acquisitions vs. budget.-Participate in the development, preparation and execution of annual reports && budgets-Participate as a member of the Asset/Liability Management committee.-Effectively communicates all relevant Accounting related information to CFO.-Implement policies and procedures for the Accounting Department, and ensure that policies and procedures reflect current regulations, and are communicated to and implemented by subordinates.-Staff, train, motivate, supervise, and manage personnel.-Mentor and coach direct reports.-Handle difficult personnel issues directly, using appropriate discretion and respect for all involved.Working hours: Various Shifts AvailableSkills:-Ability to communicate effectively verbally, in writing, and over the phone, with Members, Co-workers, Accounting Personnel, and Senior Management.-Excellent problem solving and negotiation skills.-Strong analytical and organizational skills.-Ability to produce effective written policy documents, using proper sentence structures, punctuation, grammar and spelling.-Ability to manage time, resources and personnel, with working knowledge of principles and practices of supervision, training and performance evaluation.-Willingness to establish Departmental schedules to ensure continuous Departmental coverage and equal break times for all employees.-Ability to prioritize work and oversee multiple simultaneous projects.-Willingness to pursue and obtain additional professional training and/or certifications as needed.Education:BachelorsExperience:4-7 yearsQualifications:-Bachelor's degree in accounting, finance or banking.-3-5 years on-the-job experience in an accounting environment.-CPA designation preferred-1-2 years of supervisory experience. Apply online today at www.spherion.com/apply/75034 or contact us today at 407-7300Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Manages and assumes ownership over the companies general ledger and takes appropriate steps, including development and implementation of internal controls, to ensure the overall integrity of the data contained therein. Oversees accounts payable, account reconciliations, fixed assets, and daily cash management functions. Establish, maintain and oversee appropriate financial policies, procedures and internal controls.Responsibilities:-Responsible for ensuring all transactions are posted to the general ledger in accordance with the policies and procedures, Generally Accepted Accounting Principles, and regulatory guidance.-Assume overall responsibility for managing and maintaining the integrity of the General Ledger and related subsidiary ledgers, including loans, shares, and fixed assets-Oversee, review, and approve the preparation of periodic general ledger reconciliations, analysis of financial accounts, and preparation of journal entries.-Manage monthly and annual general ledger closings, including the preparation and recording of monthly accruals.-Oversee and review branch and cost accounting practices.-Assume responsibility for all financial forecasting and reporting.-Manages the accounts payable, fixed assets, and daily liquidity management functions; prepares daily cash position reports for the CFO.-Conducts periodic financial budget variance analyses to identify risks and opportunities within the company and prepares management reports summarizing findings and recommendations.-Oversee and direct the activities of the AP function, including vendor management responsibilities. Vendor management will include the central filing and management of all contracts, development and maintenance of consolidated reports of contracts terms and conditions, risk identification and measurement, risk mitigation, and ongoing due diligence.-Oversee the capital asset acquisition process in accordance with established policies and procedures. Develop periodic budget variance analysis of capital acquisitions vs. budget.-Participate in the development, preparation and execution of annual reports && budgets-Participate as a member of the Asset/Liability Management committee.-Effectively communicates all relevant Accounting related information to CFO.-Implement policies and procedures for the Accounting Department, and ensure that policies and procedures reflect current regulations, and are communicated to and implemented by subordinates.-Staff, train, motivate, supervise, and manage personnel.-Mentor and coach direct reports.-Handle difficult personnel issues directly, using appropriate discretion and respect for all involved.Working hours: Various Shifts AvailableSkills:-Ability to communicate effectively verbally, in writing, and over the phone, with Members, Co-workers, Accounting Personnel, and Senior Management.-Excellent problem solving and negotiation skills.-Strong analytical and organizational skills.-Ability to produce effective written policy documents, using proper sentence structures, punctuation, grammar and spelling.-Ability to manage time, resources and personnel, with working knowledge of principles and practices of supervision, training and performance evaluation.-Willingness to establish Departmental schedules to ensure continuous Departmental coverage and equal break times for all employees.-Ability to prioritize work and oversee multiple simultaneous projects.-Willingness to pursue and obtain additional professional training and/or certifications as needed.Education:BachelorsExperience:4-7 yearsQualifications:-Bachelor's degree in accounting, finance or banking.-3-5 years on-the-job experience in an accounting environment.-CPA designation preferred-1-2 years of supervisory experience. Apply online today at www.spherion.com/apply/75034 or contact us today at 407-7300Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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