The position of the Customer Care Representative is always responsible to maintain adequate phone coverage. The primary responsibility of this position is to answer incoming calls to the customer service queue from participants, answering questions about their account and how it works, etc.Responsibilities:Answer incoming phone calls by participants and assist them with their questions- Promote online portal/mobile app capabilities- Make outbound call-backs, as needed- Respond to incoming emails from participants- Follow all Medcom policies as they relate to privacy and security- Work overtime as requested- Perform other duties as assigned by managementWorking hours: 8:00 AM - 5:00 PMSkills:- Customer focused- Strong verbal and written communication skills- Active listening skills- Strong ability to handle callers- Ability to troubleshoot- Strong ability to de-escalate calls- Time management skills- Attention to detail- Computer use competency- Ability to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:High School or GED requiredAssociates or College Degree PreferredCOBRA knowledge If this sounds like a good fit, call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The position of the Customer Care Representative is always responsible to maintain adequate phone coverage. The primary responsibility of this position is to answer incoming calls to the customer service queue from participants, answering questions about their account and how it works, etc.Responsibilities:Answer incoming phone calls by participants and assist them with their questions- Promote online portal/mobile app capabilities- Make outbound call-backs, as needed- Respond to incoming emails from participants- Follow all Medcom policies as they relate to privacy and security- Work overtime as requested- Perform other duties as assigned by managementWorking hours: 8:00 AM - 5:00 PMSkills:- Customer focused- Strong verbal and written communication skills- Active listening skills- Strong ability to handle callers- Ability to troubleshoot- Strong ability to de-escalate calls- Time management skills- Attention to detail- Computer use competency- Ability to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:High School or GED requiredAssociates or College Degree PreferredCOBRA knowledge If this sounds like a good fit, call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PM (Various Shifts Available)Skills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PM (Various Shifts Available)Skills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Chambers county residents, are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Chambers county residents, are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is now hiring application reviewers that can process incoming applications from educational institutions and verify accuracy as well as determine eligibility for special benefits! Must be available to work Monday - Friday between 10:30am - 7pm. THIS IS AN ONSITE POSITION - NOT WORK FROM HOME.START PAY $14, CAN INCREASE TO $15 AFTER TRAINING!Responsibilities:-Conducts reviews of applications submitted by schools and libraries for discounts for internet access, internal connections, internal broadband services and equipment and determines eligibility based on guidelines provided-Processes invoices for discounts on equipment and services according to Program guidelines-Communicates with applicants through email, E-Rate Systems and by telephone to obtain the required documentation required to process applications-Utilizes desktop procedures, checklists and other documentation to process applications and invoices according to Program rules and guidelines-Performs quality reviews of applications and invoices when required to ensure accuracy-Escalates issues and questions as they arise when processing Program documentsWorking hours: 10:30 AM - 7:00 PMSkills:--Proficient in the use of Microsoft Office products--Strong knowledge in IT networks, infrastructure and/or broadband communications--Strong analytical skills required with attention to detail--Works on assignments that are routine in nature; however, ability to adjust to complexities in work assignments as they arise--Acquires job skills and learns applicable policies and procedures to complete assignments.--Able to read, understand & perform assignments within prescribed guidelines.--Communicates routine information in a clear and accurate way with internal & external contacts.Education:AssociateExperience:1-4 yearsQualifications:--High School diploma or GED required with a minimum of two years of college preferred;--Associates degree preferred If interested apply today and call our office at 956-961-4298 to be set up with an interview. MUST HAVE A RESUME.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is now hiring application reviewers that can process incoming applications from educational institutions and verify accuracy as well as determine eligibility for special benefits! Must be available to work Monday - Friday between 10:30am - 7pm. THIS IS AN ONSITE POSITION - NOT WORK FROM HOME.START PAY $14, CAN INCREASE TO $15 AFTER TRAINING!Responsibilities:-Conducts reviews of applications submitted by schools and libraries for discounts for internet access, internal connections, internal broadband services and equipment and determines eligibility based on guidelines provided-Processes invoices for discounts on equipment and services according to Program guidelines-Communicates with applicants through email, E-Rate Systems and by telephone to obtain the required documentation required to process applications-Utilizes desktop procedures, checklists and other documentation to process applications and invoices according to Program rules and guidelines-Performs quality reviews of applications and invoices when required to ensure accuracy-Escalates issues and questions as they arise when processing Program documentsWorking hours: 10:30 AM - 7:00 PMSkills:--Proficient in the use of Microsoft Office products--Strong knowledge in IT networks, infrastructure and/or broadband communications--Strong analytical skills required with attention to detail--Works on assignments that are routine in nature; however, ability to adjust to complexities in work assignments as they arise--Acquires job skills and learns applicable policies and procedures to complete assignments.--Able to read, understand & perform assignments within prescribed guidelines.--Communicates routine information in a clear and accurate way with internal & external contacts.Education:AssociateExperience:1-4 yearsQualifications:--High School diploma or GED required with a minimum of two years of college preferred;--Associates degree preferred If interested apply today and call our office at 956-961-4298 to be set up with an interview. MUST HAVE A RESUME.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is now hiring application reviewers that can process incoming applications from educational institutions and verify accuracy as well as determine eligibility for special benefits! Must be available to work Monday - Friday between 7am - 7pm. THIS IS AN ONSITE POSITION FOR THE PHARR AREA - NOT WORK FROM HOME. STARTING PAY $14, WITH POTENTIAL INCREASE TO $15 AFTER TRAINING!Responsibilities:-Conducts reviews of applications submitted by schools and libraries for discounts for internet access, internal connections, internal broadband services and equipment and determines eligibility based on guidelines provided-Processes invoices for discounts on equipment and services according to Program guidelines-Communicates with applicants through email, E-Rate Systems and by telephone to obtain the required documentation required to process applications-Utilizes desktop procedures, checklists and other documentation to process applications and invoices according to Program rules and guidelines-Performs quality reviews of applications and invoices when required to ensure accuracy-Escalates issues and questions as they arise when processing Program documentsWorking hours: 10:30 AM - 7:00 PMSkills:--Proficient in the use of Microsoft Office products--Strong knowledge in IT networks, infrastructure and/or broadband communications--Strong analytical skills required with attention to detail--Works on assignments that are routine in nature; however, ability to adjust to complexities in work assignments as they arise--Acquires job skills and learns applicable policies and procedures to complete assignments.--Able to read, understand & perform assignments within prescribed guidelines.--Communicates routine information in a clear and accurate way with internal & external contacts.Education:AssociateExperience:1-4 yearsQualifications:--High School diploma or GED required with a minimum of two years of college preferred;--Associates degree preferred If interested apply today and call our office at 956-961-4298 to be set up with an interview. MUST HAVE A RESUME.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is now hiring application reviewers that can process incoming applications from educational institutions and verify accuracy as well as determine eligibility for special benefits! Must be available to work Monday - Friday between 7am - 7pm. THIS IS AN ONSITE POSITION FOR THE PHARR AREA - NOT WORK FROM HOME. STARTING PAY $14, WITH POTENTIAL INCREASE TO $15 AFTER TRAINING!Responsibilities:-Conducts reviews of applications submitted by schools and libraries for discounts for internet access, internal connections, internal broadband services and equipment and determines eligibility based on guidelines provided-Processes invoices for discounts on equipment and services according to Program guidelines-Communicates with applicants through email, E-Rate Systems and by telephone to obtain the required documentation required to process applications-Utilizes desktop procedures, checklists and other documentation to process applications and invoices according to Program rules and guidelines-Performs quality reviews of applications and invoices when required to ensure accuracy-Escalates issues and questions as they arise when processing Program documentsWorking hours: 10:30 AM - 7:00 PMSkills:--Proficient in the use of Microsoft Office products--Strong knowledge in IT networks, infrastructure and/or broadband communications--Strong analytical skills required with attention to detail--Works on assignments that are routine in nature; however, ability to adjust to complexities in work assignments as they arise--Acquires job skills and learns applicable policies and procedures to complete assignments.--Able to read, understand & perform assignments within prescribed guidelines.--Communicates routine information in a clear and accurate way with internal & external contacts.Education:AssociateExperience:1-4 yearsQualifications:--High School diploma or GED required with a minimum of two years of college preferred;--Associates degree preferred If interested apply today and call our office at 956-961-4298 to be set up with an interview. MUST HAVE A RESUME.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are seeking hard working individuals to work for a company in College Station. This position requires you to place items onto a conveyor belt and stack them onto pallets.Responsibilities:- Moving small crates of material off truck- Send material through conveyor belt- Work at a steady and fast paceWorking hours: 5:00 PM - 12:00 AMSkills:- Hard working - ReliableEducation:No Degree RequiredExperience:0-1 yearsQualifications:- Comfortable in a cold work environment-Ability to lift 25-40 pounds Apply now:https://www.spherion.com/our-offices/bryan_1135/Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are seeking hard working individuals to work for a company in College Station. This position requires you to place items onto a conveyor belt and stack them onto pallets.Responsibilities:- Moving small crates of material off truck- Send material through conveyor belt- Work at a steady and fast paceWorking hours: 5:00 PM - 12:00 AMSkills:- Hard working - ReliableEducation:No Degree RequiredExperience:0-1 yearsQualifications:- Comfortable in a cold work environment-Ability to lift 25-40 pounds Apply now:https://www.spherion.com/our-offices/bryan_1135/Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are seeking hard working individuals to work for a company in College Station. This position requires you to place items onto a conveyor belt and stack them onto pallets.Responsibilities:- Moving small crates of material off truck- Send material through conveyor belt- Work at a steady and fast paceWorking hours: 5:00 PM - 12:00 AMSkills:- Hard working - ReliableEducation:No Degree RequiredExperience:0-1 yearsQualifications:- Comfortable in a cold work environment-Ability to lift 25-40 pounds Apply now :https://www.spherion.com/our-offices/bryan_1135/Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are seeking hard working individuals to work for a company in College Station. This position requires you to place items onto a conveyor belt and stack them onto pallets.Responsibilities:- Moving small crates of material off truck- Send material through conveyor belt- Work at a steady and fast paceWorking hours: 5:00 PM - 12:00 AMSkills:- Hard working - ReliableEducation:No Degree RequiredExperience:0-1 yearsQualifications:- Comfortable in a cold work environment-Ability to lift 25-40 pounds Apply now :https://www.spherion.com/our-offices/bryan_1135/Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.