Spherion Gainesville, FL has a client looking for Representatives to provide customer service in Alachua, FL location. You will use your exceptional customer service skills to excel in this position. Let's get to work. Will provide trainingTemporary with the possibility of a permanent position Alachua, FL Schedule: FT, M-F, 10am - 7pm or 11am - 8pmSalary: $16.50/hrResponsibilities:- Provide excellent customer service via incoming and outgoing telephone calls, emails and other correspondence - Data entry of all customer service inquiries- Work within databases and other programs/applications - Maintain confidentiality at all times- Assist with creating accounts and website questions- Other duties as assignedWorking hours: 10:00 AM - 7:00 PM (Various Shifts Available)Skills:- Able to multitask- Maintain confidentiality- Excellent communication skills both written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent - Salesforce experience highly preferred- Spanish speaking is a plus Are you ready to start your next career? Please apply online at https://www.spherion.com/apply/75796/ or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. Spherion Gainesville, FL is a drug free workplace.
Spherion Gainesville, FL has a client looking for Representatives to provide customer service in Alachua, FL location. You will use your exceptional customer service skills to excel in this position. Let's get to work. Will provide trainingTemporary with the possibility of a permanent position Alachua, FL Schedule: FT, M-F, 10am - 7pm or 11am - 8pmSalary: $16.50/hrResponsibilities:- Provide excellent customer service via incoming and outgoing telephone calls, emails and other correspondence - Data entry of all customer service inquiries- Work within databases and other programs/applications - Maintain confidentiality at all times- Assist with creating accounts and website questions- Other duties as assignedWorking hours: 10:00 AM - 7:00 PM (Various Shifts Available)Skills:- Able to multitask- Maintain confidentiality- Excellent communication skills both written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent - Salesforce experience highly preferred- Spanish speaking is a plus Are you ready to start your next career? Please apply online at https://www.spherion.com/apply/75796/ or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. Spherion Gainesville, FL is a drug free workplace.
We are hiring a Customer Service Representative to manage customer queries, orders, etc. .You will also be asked to input data in the system.This is a temp to hire position, Monday through Saturday, full time, HURRY Only 2 positions available!Responsibilities:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Processing orders, forms, applications, and requests.Keeping records of customer interactions, Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Working hours: 8:00 AM - 5:00 PMSkills:Able to work in a multi task environmentCommunications SkillCustomer service skillsAbility to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.Education:High SchoolExperience:0-1 yearsQualifications:1+ Years of experience in customer service( Commercial, call center etc) Ability to work Monday through SaturdayAttention to detail Apply online: www.spherion.com/apply and please call 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are hiring a Customer Service Representative to manage customer queries, orders, etc. .You will also be asked to input data in the system.This is a temp to hire position, Monday through Saturday, full time, HURRY Only 2 positions available!Responsibilities:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Processing orders, forms, applications, and requests.Keeping records of customer interactions, Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Working hours: 8:00 AM - 5:00 PMSkills:Able to work in a multi task environmentCommunications SkillCustomer service skillsAbility to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.Education:High SchoolExperience:0-1 yearsQualifications:1+ Years of experience in customer service( Commercial, call center etc) Ability to work Monday through SaturdayAttention to detail Apply online: www.spherion.com/apply and please call 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Customer Service Representative Responsibilities:Taking job orders, setting up appointment times, every call is different!Handle payments via Customers or through InsuranceAuto background would be helpful8am - 5pm Mon - FriResponsibilities:Taking job orders, setting up appointment times, every call is different!Handle payments via Customers or through InsuranceAuto background would be helpfulWorking hours: 8:00 AM - 5:00 PMSkills:Fast paced environment - teamwork requiredEducation:High SchoolExperience:1-4 yearsQualifications:HS Dipoloma Previous Customer Service experience apply at spherion.com/apply/75102 or call or text 217-359-4488 for more informationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Customer Service Representative Responsibilities:Taking job orders, setting up appointment times, every call is different!Handle payments via Customers or through InsuranceAuto background would be helpful8am - 5pm Mon - FriResponsibilities:Taking job orders, setting up appointment times, every call is different!Handle payments via Customers or through InsuranceAuto background would be helpfulWorking hours: 8:00 AM - 5:00 PMSkills:Fast paced environment - teamwork requiredEducation:High SchoolExperience:1-4 yearsQualifications:HS Dipoloma Previous Customer Service experience apply at spherion.com/apply/75102 or call or text 217-359-4488 for more informationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
gathers & submits information to corporate or manufacturing offices ,completes all responsibilities assigned by department management, works with various department members.Responsibilities:gather information., enters data in an accurate and timely manner, preps and presents reports as requested by management, files ands maintains records, makes recommendations on improvements for departments tmanagement, participates in and fulfills special assignment projects.Working hours: 8:00 AM - 5:00 PMSkills:High school Diploma 5-6 years of relevant Administrative, customer service experience.Education:High SchoolExperience:4-7 yearsQualifications:must possess excellent knowledge of of advanced technology including but not limited to computers and software programs such as MS Office ,MAC, Word Processing, Spreadsheets must possess both written and oral proficient communication skills .must possess excellent organizational skills . Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
gathers & submits information to corporate or manufacturing offices ,completes all responsibilities assigned by department management, works with various department members.Responsibilities:gather information., enters data in an accurate and timely manner, preps and presents reports as requested by management, files ands maintains records, makes recommendations on improvements for departments tmanagement, participates in and fulfills special assignment projects.Working hours: 8:00 AM - 5:00 PMSkills:High school Diploma 5-6 years of relevant Administrative, customer service experience.Education:High SchoolExperience:4-7 yearsQualifications:must possess excellent knowledge of of advanced technology including but not limited to computers and software programs such as MS Office ,MAC, Word Processing, Spreadsheets must possess both written and oral proficient communication skills .must possess excellent organizational skills . Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is hiring a Customer Service Representative for a company located here in Asheville, NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services-Collect and enters orders for new or additional products or services-Utilize customer contact list to sell additional/enhanced products, services -Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or commentsWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesQuickbooks experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is hiring a Customer Service Representative for a company located here in Asheville, NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services-Collect and enters orders for new or additional products or services-Utilize customer contact list to sell additional/enhanced products, services -Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or commentsWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesQuickbooks experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Immediately hiring for an experienced Customer Service Representative to work in the office of a security company in Stuart, FL.Responsibilities:-Answer multiple calls daily, Assisting the client with their needs-Complete Daily Reports and Coordinate with Office Staff-Accurate notes placed on client accounts-Monitor office supplies and advise management of orders needed-Proper housekeeping (sweep, mop, clean & take out trash.)Working hours: 9:00 AM - 5:00 PMSkills:-Experience as office or retail clerk, or relevant position-Proficient in English (oral and written), Bilingual a plus-Basic Computer skills is a must-Knowledge of MS Office applications-Strong communication and people skills-Good organizational and multi-tasking abilitiesEducation:High SchoolExperience:1-4 yearsQualifications:-Must have at least 1 year of previous CSR experience-Needs to have a high school diploma or GED-Must be able to pass a multi state criminal background and a 10 panel drug screen Please apply directly online or email your resume to the recruiter, ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Immediately hiring for an experienced Customer Service Representative to work in the office of a security company in Stuart, FL.Responsibilities:-Answer multiple calls daily, Assisting the client with their needs-Complete Daily Reports and Coordinate with Office Staff-Accurate notes placed on client accounts-Monitor office supplies and advise management of orders needed-Proper housekeeping (sweep, mop, clean & take out trash.)Working hours: 9:00 AM - 5:00 PMSkills:-Experience as office or retail clerk, or relevant position-Proficient in English (oral and written), Bilingual a plus-Basic Computer skills is a must-Knowledge of MS Office applications-Strong communication and people skills-Good organizational and multi-tasking abilitiesEducation:High SchoolExperience:1-4 yearsQualifications:-Must have at least 1 year of previous CSR experience-Needs to have a high school diploma or GED-Must be able to pass a multi state criminal background and a 10 panel drug screen Please apply directly online or email your resume to the recruiter, ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking for a customer service representative. This is a full time position Monday-Friday 8am-5pm. This is a temp to hire position with an appliance company.Responsibilities:- Work in the eCommerce Dashboards space ability to reply to messages, handle claims, up-sell, process returns and give feedback to customers.- Follow appropriate procedures from start to finish ensuring customer satisfaction with existing customers.- Work towards continuous improvement with our virtual processes and procedure- Scheduling and troubleshooting for Technicians out in the field.- Awareness and knowledge regarding programming and some coding with highly functioning computer skills- Helping with any other duties.Working hours: 8:00 AM - 5:00 PMSkills:- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skillsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent- Previous experience in customer service, sales, or other related fields Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking for a customer service representative. This is a full time position Monday-Friday 8am-5pm. This is a temp to hire position with an appliance company.Responsibilities:- Work in the eCommerce Dashboards space ability to reply to messages, handle claims, up-sell, process returns and give feedback to customers.- Follow appropriate procedures from start to finish ensuring customer satisfaction with existing customers.- Work towards continuous improvement with our virtual processes and procedure- Scheduling and troubleshooting for Technicians out in the field.- Awareness and knowledge regarding programming and some coding with highly functioning computer skills- Helping with any other duties.Working hours: 8:00 AM - 5:00 PMSkills:- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skillsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent- Previous experience in customer service, sales, or other related fields Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Responsibilities:- Providing introductory information to new customers- Ensuring that customers are satisfied with products or services- Following up with clients or customers to check that they???re still satisfied with any purchases- Letting customers or clients know about additional products or services- Determining the quickest, most effective ways to answer a client???s or customer???s questions- Escalating queries and concerns- Troubleshooting common issues with a product or service- Working with a team of CSRs and other departments to find appropriate solutionsWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to multi-task, prioritize, and manage time effectively- Ability to stay calm when customers are stressed or upset- Comfortable using computers.- Experience working with customer support.Education:High SchoolExperience:1-4 yearsQualifications:-High school diploma, general education degree, or equivalent-Ability to stay calm when customers are stressed or upset-Comfortable using computers.-Experience working with customer support. Apply today at: https://www.spherion.com/apply/75103/Spherion thinks you deserve more cash this holiday season, so we're giving away thousands in our Spherion Get More! Giveaway. Each week you work for us* between Oct. 18 - Dec. 1, you get a digital scratchcard with a chance to win up to $100 cash instantly and an entry to win the big cash prizes: $2,500 or $10,000! Learn more here: https://www.spherion.com/getmore/Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Responsibilities:- Providing introductory information to new customers- Ensuring that customers are satisfied with products or services- Following up with clients or customers to check that they???re still satisfied with any purchases- Letting customers or clients know about additional products or services- Determining the quickest, most effective ways to answer a client???s or customer???s questions- Escalating queries and concerns- Troubleshooting common issues with a product or service- Working with a team of CSRs and other departments to find appropriate solutionsWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to multi-task, prioritize, and manage time effectively- Ability to stay calm when customers are stressed or upset- Comfortable using computers.- Experience working with customer support.Education:High SchoolExperience:1-4 yearsQualifications:-High school diploma, general education degree, or equivalent-Ability to stay calm when customers are stressed or upset-Comfortable using computers.-Experience working with customer support. Apply today at: https://www.spherion.com/apply/75103/Spherion thinks you deserve more cash this holiday season, so we're giving away thousands in our Spherion Get More! Giveaway. Each week you work for us* between Oct. 18 - Dec. 1, you get a digital scratchcard with a chance to win up to $100 cash instantly and an entry to win the big cash prizes: $2,500 or $10,000! Learn more here: https://www.spherion.com/getmore/Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
A leading glass fabricator and wholesale distributor, specializing in providing high-quality insulated, laminated, tempered, fire-rated and beveled glass products to glazing contractors and window manufacturers. Dedicated to serving both commercial and residential end markets, the company also distributes a full line of float glass, mirror, and decoration glass solutions.In our Birmingham location, we are seeking a hard-working, reliable, and punctual customer service inside sales to join our growing operation team. The customer service representative, or CSR, position will act as a liaison between sales and production, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming/outgoing calls, emails, and faxes in a fast-paced environment Identify and assess customers??? needs to achieve satisfaction promptly and effectively Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information to production by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Deal with customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage with customers Participate in a team-oriented environmentWorking hours: 8:00 AM - 5:00 PMSkills:Organization skills Timeliness Ability to be flexible, Ability to follow strict deadlines, and adapt to production schedule on daily basis Product Knowledge Documentation Skills Listening Skills Phone Skills Resolving Conflict Ability to multitask Patience Positive Attitude Attention to Detail Problem Solving Ability to Work Under Pressure Computer SkillsEducation:AssociateExperience:1-4 yearsQualifications:Prior Sales Experience/Customer Service ExperienceGlass experience preferred (not required)1-3 years (preferred not required)Associates or bachelor???s degree (preferred not required Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
A leading glass fabricator and wholesale distributor, specializing in providing high-quality insulated, laminated, tempered, fire-rated and beveled glass products to glazing contractors and window manufacturers. Dedicated to serving both commercial and residential end markets, the company also distributes a full line of float glass, mirror, and decoration glass solutions.In our Birmingham location, we are seeking a hard-working, reliable, and punctual customer service inside sales to join our growing operation team. The customer service representative, or CSR, position will act as a liaison between sales and production, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming/outgoing calls, emails, and faxes in a fast-paced environment Identify and assess customers??? needs to achieve satisfaction promptly and effectively Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information to production by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Deal with customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage with customers Participate in a team-oriented environmentWorking hours: 8:00 AM - 5:00 PMSkills:Organization skills Timeliness Ability to be flexible, Ability to follow strict deadlines, and adapt to production schedule on daily basis Product Knowledge Documentation Skills Listening Skills Phone Skills Resolving Conflict Ability to multitask Patience Positive Attitude Attention to Detail Problem Solving Ability to Work Under Pressure Computer SkillsEducation:AssociateExperience:1-4 yearsQualifications:Prior Sales Experience/Customer Service ExperienceGlass experience preferred (not required)1-3 years (preferred not required)Associates or bachelor???s degree (preferred not required Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.