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      • Port Richey, Florida
      • Temp to Perm
      • $18.00 - $23.00 per hour
      • 7:00 AM - 5:00 PM
      Are you a detail-oriented, self-motivated individual? This is the opportunity for you. Our client is looking to expand its current team and add an additional CSR to the team.Responsibilities:Entering and confirming customer's purchase orders into the computer system as well as confirm back to the customerInforms customer of unit prices, shipping date, anticipated delays, and any additional information relevantManage orders to ensure production scheduling and OTD are achievedCommunicate with customers on their order status (as needed)Manage order quantities accounting for current stock levelsFile copies of orders receivedVerify pricing is correct on new PO's, if the quote is over 2 years requote is requiredRespectfully communicate to production, shipping, warehouse, or quality personnel to expedite or trace missing or delayed shipments.Working hours: 7:00 AM - 5:00 PMSkills:Customer SupportPricingOrder Management/entryIQMSPremium ordersEducation:High SchoolExperience:1-4 yearsQualifications:A minimum of 1 years of experience preferably in a manufacturing environmentOrganized with great communication skills: written and verbalProfessional and respectful team playerSkill of versatility; adapting to the different situations when dealing with customersMust be proficient with a computer and familiar with Microsoft Word and ExcelSelf-motivated to complete several diverse task with tight deadlinesAbility to read and interpret documents such as work instructions and purchase orders If you're interested in this position or you know anyone that might be interested, please contact me at:PH: 352-796-6000ryanhill@spherion.com or mariahjones@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you a detail-oriented, self-motivated individual? This is the opportunity for you. Our client is looking to expand its current team and add an additional CSR to the team.Responsibilities:Entering and confirming customer's purchase orders into the computer system as well as confirm back to the customerInforms customer of unit prices, shipping date, anticipated delays, and any additional information relevantManage orders to ensure production scheduling and OTD are achievedCommunicate with customers on their order status (as needed)Manage order quantities accounting for current stock levelsFile copies of orders receivedVerify pricing is correct on new PO's, if the quote is over 2 years requote is requiredRespectfully communicate to production, shipping, warehouse, or quality personnel to expedite or trace missing or delayed shipments.Working hours: 7:00 AM - 5:00 PMSkills:Customer SupportPricingOrder Management/entryIQMSPremium ordersEducation:High SchoolExperience:1-4 yearsQualifications:A minimum of 1 years of experience preferably in a manufacturing environmentOrganized with great communication skills: written and verbalProfessional and respectful team playerSkill of versatility; adapting to the different situations when dealing with customersMust be proficient with a computer and familiar with Microsoft Word and ExcelSelf-motivated to complete several diverse task with tight deadlinesAbility to read and interpret documents such as work instructions and purchase orders If you're interested in this position or you know anyone that might be interested, please contact me at:PH: 352-796-6000ryanhill@spherion.com or mariahjones@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • South Burlington, Vermont
      • Temp to Perm
      • $17.00 - $19.00 per hour
      • 8:00 AM - 4:30 PM
      We are recruiting for a Healthcare Customer Service Representative in South Burlington. This is an exciting opportunity with a growing organization! This role is full-time, Monday-Friday, 8am-4:30pm, temp-to-hire, paying $17 to $19/hr.Position is fully onsite with social distancing guidelines and protections in effect. Masks are worn everywhere besides your own workstation.Responsibilities:Our client is looking for their next great team member! The Customer Service Representative's primary responsibilities include:Answer inbound customer calls, assisting with medical, dental and flexible spending plan questionsReview plan documents to respond to specific benefit questionsCommunicate with internal teamParticipate in team training sessions and build customer service skillsRespond to customer email requestsWorking hours: 8:00 AM - 4:30 PMSkills:Excellent communication and customer service skillsExcellent attention to detailProfessional telephone manner.Ability to multi-task while working with a computer and phone systemEducation:High SchoolExperience:1-4 yearsQualifications:Associates Degree or 5+ years in customer service, preferably in a healthcare settingWorking knowledge of Microsoft Word, Excel and OutlookKnowledge or familiarity with medical terminology a plusDemonstrated experience interacting with internal and/or external customers Apply today by visiting www.spherion.com/apply or email your resume to BurlingtonVTJobs@Spherion.com Please note that if you have applied with Spherion previously there is no need to reapply. Simply contact our office.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are recruiting for a Healthcare Customer Service Representative in South Burlington. This is an exciting opportunity with a growing organization! This role is full-time, Monday-Friday, 8am-4:30pm, temp-to-hire, paying $17 to $19/hr.Position is fully onsite with social distancing guidelines and protections in effect. Masks are worn everywhere besides your own workstation.Responsibilities:Our client is looking for their next great team member! The Customer Service Representative's primary responsibilities include:Answer inbound customer calls, assisting with medical, dental and flexible spending plan questionsReview plan documents to respond to specific benefit questionsCommunicate with internal teamParticipate in team training sessions and build customer service skillsRespond to customer email requestsWorking hours: 8:00 AM - 4:30 PMSkills:Excellent communication and customer service skillsExcellent attention to detailProfessional telephone manner.Ability to multi-task while working with a computer and phone systemEducation:High SchoolExperience:1-4 yearsQualifications:Associates Degree or 5+ years in customer service, preferably in a healthcare settingWorking knowledge of Microsoft Word, Excel and OutlookKnowledge or familiarity with medical terminology a plusDemonstrated experience interacting with internal and/or external customers Apply today by visiting www.spherion.com/apply or email your resume to BurlingtonVTJobs@Spherion.com Please note that if you have applied with Spherion previously there is no need to reapply. Simply contact our office.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Slidell, Louisiana
      • Temp to Perm
      • $15.00 - $20.00 per hour
      • 8:00 AM - 5:00 PM
      Our client in Slidell is looking for a Customer Service Rep to support distribution activity. Apply today or if you would prefer to submit your resume via email or have any questions regarding the role feel free to reach out to us directly: 504-455-6565 / spherionneworleans@spherion.com. Thank you for your interest in working with Spherion; we appreciate you considering us as a partner in your career progression!Hourly rate: 17-20.00 hourly (DOE)Responsibilities:- Processing customer orders by telephone, email and faxed - Tracking shipments with freight lines - Coordinating with shipping agentsWorking hours: 8:00 AM - 5:00 PMSkills:- Highly skilled communicator (bilingual Spanish is a plus)- PC and tech friendly- MS Office fluentEducation:High SchoolExperience:1-4 yearsQualifications:- Works well under pressure- 1 to 4 years in a fast paced, detail oriented customer role Thank you for your interest in working with Spherion; we appreciate you considering us as a partner in your career progression! If you would prefer to submit your resume via email, or have any questions regarding the role feel free to reach out to us directly: 504-455-6565 / spherionneworleans@spherion.com.Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our client in Slidell is looking for a Customer Service Rep to support distribution activity. Apply today or if you would prefer to submit your resume via email or have any questions regarding the role feel free to reach out to us directly: 504-455-6565 / spherionneworleans@spherion.com. Thank you for your interest in working with Spherion; we appreciate you considering us as a partner in your career progression!Hourly rate: 17-20.00 hourly (DOE)Responsibilities:- Processing customer orders by telephone, email and faxed - Tracking shipments with freight lines - Coordinating with shipping agentsWorking hours: 8:00 AM - 5:00 PMSkills:- Highly skilled communicator (bilingual Spanish is a plus)- PC and tech friendly- MS Office fluentEducation:High SchoolExperience:1-4 yearsQualifications:- Works well under pressure- 1 to 4 years in a fast paced, detail oriented customer role Thank you for your interest in working with Spherion; we appreciate you considering us as a partner in your career progression! If you would prefer to submit your resume via email, or have any questions regarding the role feel free to reach out to us directly: 504-455-6565 / spherionneworleans@spherion.com.Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $18.00 per hour
      • 7:30 AM - 5:15 PM
      Spherion is recruiting Customer Service Representatives to join the team of our health insurance client! This temp-to-hire position provides customer service for health plan members, providers, and group representatives via telephone. As a Customer Service Representative, you will resolve simple to complex inquiries from internal and external customers, deescalate emotionally charged callers, and ensure compliance with department and regulatory requirements. If you have a passion for helping others and are looking for an opportunity to perfect your problem-solving skills, please apply today!This position can be fully remote following training!Responsibilities:- Educate and inform members of available benefits under the health plan and coordinates the exchange of information among members, providers, and internal departments involved- Instruct members on how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers- Determine various policy provisions, guidelines, providers, and provider requirements and procedures; medical review procedures; and the procedures of company departments that apply to the need of the member- Access and research various information databases to provide answers and make appropriate decisions about the callers situation- Document each phone call in accordance with the departments standards, monitor the types of inquires received, and report trends and concerns to management- Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements- Perform other duties as assignedWorking hours: 7:30 AM - 5:15 PMSkills:- Strong phone etiquette skills- Independent problem-solving skills- Excellent attendance- Reliable and dependableEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Customer service experience preferred- Computer and typing experience Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting Customer Service Representatives to join the team of our health insurance client! This temp-to-hire position provides customer service for health plan members, providers, and group representatives via telephone. As a Customer Service Representative, you will resolve simple to complex inquiries from internal and external customers, deescalate emotionally charged callers, and ensure compliance with department and regulatory requirements. If you have a passion for helping others and are looking for an opportunity to perfect your problem-solving skills, please apply today!This position can be fully remote following training!Responsibilities:- Educate and inform members of available benefits under the health plan and coordinates the exchange of information among members, providers, and internal departments involved- Instruct members on how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers- Determine various policy provisions, guidelines, providers, and provider requirements and procedures; medical review procedures; and the procedures of company departments that apply to the need of the member- Access and research various information databases to provide answers and make appropriate decisions about the callers situation- Document each phone call in accordance with the departments standards, monitor the types of inquires received, and report trends and concerns to management- Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements- Perform other duties as assignedWorking hours: 7:30 AM - 5:15 PMSkills:- Strong phone etiquette skills- Independent problem-solving skills- Excellent attendance- Reliable and dependableEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Customer service experience preferred- Computer and typing experience Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Alexandria, Louisiana
      • Temp to Perm
      • $11.99 per hour
      • 8:00 AM - 5:00 PM
      Spherion is currently recruiting to fill temp to permanent Customer Service Representative position for our client that is a municipality. If you're looking for a career and not just a job look no further and apply today. Customer Service Representatives will be responsible for greeting and assisting customers at front desk or drive-through window with utility services or ticket window and telephone; performs customer service task, directs telephone calls appropriately, answers routine questions, and explains basic procedures and fees per established policies.This company offers medical, dental, vision, and a retirement matching planResponsibilities:- Receive payments for municipal electric, gas, and water utility services, property and delinquent taxes and fees, or admission fees and tickets; provide accurate changed and issue receipts. - Verify payment amounts and account information are correct; post payments to customer accounts.- Balance cash drawer at the completion of shift and reconcile with money received; prepare deposits- Prepare daily admission reports; assist with regular and special events, volunteer activities, educational programs, perform clerical duties. - Train in and assist with customer account functions such as: research customer accounts, establishes payment arrangements, process service request, prepare service orders and other documentation., and maintain file system.- Operate computer, calculator, and related office equipment.Working hours: 8:00 AM - 5:00 PMSkills:- One (1) year of cash handling - Customer Service- CommunicationEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED Apply online www.spherion.com. Once application has been submitted call our office at 318-445-9000.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is currently recruiting to fill temp to permanent Customer Service Representative position for our client that is a municipality. If you're looking for a career and not just a job look no further and apply today. Customer Service Representatives will be responsible for greeting and assisting customers at front desk or drive-through window with utility services or ticket window and telephone; performs customer service task, directs telephone calls appropriately, answers routine questions, and explains basic procedures and fees per established policies.This company offers medical, dental, vision, and a retirement matching planResponsibilities:- Receive payments for municipal electric, gas, and water utility services, property and delinquent taxes and fees, or admission fees and tickets; provide accurate changed and issue receipts. - Verify payment amounts and account information are correct; post payments to customer accounts.- Balance cash drawer at the completion of shift and reconcile with money received; prepare deposits- Prepare daily admission reports; assist with regular and special events, volunteer activities, educational programs, perform clerical duties. - Train in and assist with customer account functions such as: research customer accounts, establishes payment arrangements, process service request, prepare service orders and other documentation., and maintain file system.- Operate computer, calculator, and related office equipment.Working hours: 8:00 AM - 5:00 PMSkills:- One (1) year of cash handling - Customer Service- CommunicationEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED Apply online www.spherion.com. Once application has been submitted call our office at 318-445-9000.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Goleta, California
      • Temp to Perm
      • $19.00 - $21.00 per hour
      • 9:00 AM - 5:00 PM
      Are you an experienced customer service professional looking for full-time work with an exciting and reputable employer in the Goleta area? If so, this may be the opportunity you've been waiting for! Our client is in need of a full-time temp-to-perm customer service representative to join their sporting goods brand in Goleta, CAResponsibilities:Primary duties include, but are not limited to:Product pricing and discountsInvoice prepay credit card processing as needed.Invoice account credit/refunds and RMA processingGeneral customer service and administrative supportCredit reference request processingCustomer service email/mail request and repliesMeter outgoing mail/USPS duties, and dispense incoming mailMaintain the main phone line: answer, forward, reply ? check messages dailyProcess new dealer applicationsSales order processing for employees and walk-in customersAssist and back up Sales Processing and fulfillment for E-commerce departmentOrder fulfillment may involve packing and invoicing orders as neededProcess warranty product returns for customersWorking hours: 9:00 AM - 5:00 PMSkills:Ability to communicate clearlyAble to interpret and accurately carryout both detailed written and verbal instructionsRequires accuracy in reading and writing numbersMac and database skills (Excel, Word, FileMaker Pro programs)Accurate typing (35 wpm)Data entry skillsStrong attention to detailsFlexibleEducation:High SchoolExperience:1-4 yearsQualifications:- 1+ years experience in administrative role- 1+ years experience in customer service role Apply with resume TODAY to be considered for this immediate openingSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      Are you an experienced customer service professional looking for full-time work with an exciting and reputable employer in the Goleta area? If so, this may be the opportunity you've been waiting for! Our client is in need of a full-time temp-to-perm customer service representative to join their sporting goods brand in Goleta, CAResponsibilities:Primary duties include, but are not limited to:Product pricing and discountsInvoice prepay credit card processing as needed.Invoice account credit/refunds and RMA processingGeneral customer service and administrative supportCredit reference request processingCustomer service email/mail request and repliesMeter outgoing mail/USPS duties, and dispense incoming mailMaintain the main phone line: answer, forward, reply ? check messages dailyProcess new dealer applicationsSales order processing for employees and walk-in customersAssist and back up Sales Processing and fulfillment for E-commerce departmentOrder fulfillment may involve packing and invoicing orders as neededProcess warranty product returns for customersWorking hours: 9:00 AM - 5:00 PMSkills:Ability to communicate clearlyAble to interpret and accurately carryout both detailed written and verbal instructionsRequires accuracy in reading and writing numbersMac and database skills (Excel, Word, FileMaker Pro programs)Accurate typing (35 wpm)Data entry skillsStrong attention to detailsFlexibleEducation:High SchoolExperience:1-4 yearsQualifications:- 1+ years experience in administrative role- 1+ years experience in customer service role Apply with resume TODAY to be considered for this immediate openingSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Sioux Falls, South Dakota
      • Temporary
      • $15.99 - $16.00 per hour
      • 7:30 AM - 4:00 PM
      Spherion Staffing is seeking an experienced Customer Service Representative to support the office with phone calls, data entry and filing. Hours: 7:30 AM -4 PM Monday - Friday Salary-$16/hour Responsibilities:-Provide support to clients, guests and team members-Answering phone calls and routing to the appropriate parties -Data Entry -Filing -Other clerical duties as assignedResponsibilities:See AboveWorking hours: 7:30 AM - 4:00 PMSkills:Requirements:-High School Diploma-1 year customer service experience, 3-6 months working in an office-Proficient in Microsoft Office Programs -Ability to maintain confidentiality-Ability to multitaskEducation:High SchoolExperience:1-4 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kesi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is seeking an experienced Customer Service Representative to support the office with phone calls, data entry and filing. Hours: 7:30 AM -4 PM Monday - Friday Salary-$16/hour Responsibilities:-Provide support to clients, guests and team members-Answering phone calls and routing to the appropriate parties -Data Entry -Filing -Other clerical duties as assignedResponsibilities:See AboveWorking hours: 7:30 AM - 4:00 PMSkills:Requirements:-High School Diploma-1 year customer service experience, 3-6 months working in an office-Proficient in Microsoft Office Programs -Ability to maintain confidentiality-Ability to multitaskEducation:High SchoolExperience:1-4 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kesi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Wayne, Indiana
      • Permanent
      • $45,000 - $55,000 per year
      • 8:00 AM - 5:00 PM
      Spherion Staffing is hiring Customer Service Representatives to begin work in Fort Wayne, IN.This is a Direct Hire opportunity!Are you looking to catapult your career with high-impact ownership driving transformation with household brands? Do you crave an entrepreneurial, fast paced and engaging growth assignment working with incredible people from across the globe?WORK FROM THE OFFICE 3 DAYS, 2 DAYS REMOTEShift and Pay:Monday - Friday 8AM - 5PMPay ranging from $45,000 - $55,000/year based on experienceResponsibilities:The Customer Solutions Analyst serves as the primary point of contact and advocate for the customer and is responsible to optimize orders while driving efficiency and minimizing waste throughout the E2E Order to Cash process flow. - Identify and resolve demand capture failures within defined Service Level Agreement (SLA) Order Filter - Regularly monitor open orders according to the Daily Activity Schedule and ensure adherence to the tasks and cadence - Collaborate with customer or cross functional business partners to resolve blocked orders within SLA - Optimize orders for logistical efficiency (e.g. maximize payload, grouping / splitting orders) Order Fulfillment - Contact customer when required due to Out of Stock or Stock Allocation issues - Collaborate with Order Fulfillment team to resolve issues preventing delivery note creation (e.g. delivery block) - Contact customer and propose resolution if issues identified post-delivery note due to Transportation or Warehousing issues (such as appointment scheduling, delivery delay, picking issues etc.)- Collaborate with key stakeholders and business partners (such as CFSC, Sales, Logistics, COC etc.) to ensure the quality of processes are aligned to meet the business and customer needs - Provide 360? visibility on status of orders to customers and internal teams - Apply appropriate root cause reason codes following global Reason Code Methodology ? Identify, analyze and initiate the escalation process based on escalation criteria Returns and Refusals:- Be principal customer contact for capturing, creating and registering all return requests - Assess compliance of Return Requests according to Market Return Policy Conditions - Obtain authorization from Sales for return requests that exceed Market Return Policy Thresholds - Validate returned product is in sellable condition and ensure all relevant documentation is provided for analysis of credit / debit value - Coordinate destruction or donation of goods when physical return is not warranted - Ensure refusals created by the OS&D team in Transportation contain appropriate order reason code and correct pricing prior to billing - Analyze reasons for refusals and contact customers to propose mitigation actions to reduce / eliminate in the future billing - Collaborate with billing in the resolution of billing issues that require customer contactWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written and verbal communication skills - Excellent analytical aptitude with a proven ability to analyze/interpret data - Well-organized, methodical thinker with excellent decision-making skills - Strong and creative problem-solving skills - Proficiency in Microsoft office applications (e.g. Word, Excel, Outlook) - Proficiency in SAP, BW and Business Objects preferred - Ability to work in a fast paced environment and handle multiple priorities - Ability to work independently with minimal supervision - Ability to improve efficiencies in the Supply Chain by ensuring that the order management process is streamlined and standardized. - Strong Customer Service mindset and passion for delighting customers internally and externally - Demonstrates a strong desire to develop trust and long term relationships - Proactively seeks continuous process and service improvements - Strong result-orientationEducation:High SchoolExperience:1-4 yearsQualifications:- Undergraduate degree preferred, not required Experience - 2 - 4 years of experience working directly with customers is required. - Experience in Supply Chain preferred (e.g. Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc.) Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is hiring Customer Service Representatives to begin work in Fort Wayne, IN.This is a Direct Hire opportunity!Are you looking to catapult your career with high-impact ownership driving transformation with household brands? Do you crave an entrepreneurial, fast paced and engaging growth assignment working with incredible people from across the globe?WORK FROM THE OFFICE 3 DAYS, 2 DAYS REMOTEShift and Pay:Monday - Friday 8AM - 5PMPay ranging from $45,000 - $55,000/year based on experienceResponsibilities:The Customer Solutions Analyst serves as the primary point of contact and advocate for the customer and is responsible to optimize orders while driving efficiency and minimizing waste throughout the E2E Order to Cash process flow. - Identify and resolve demand capture failures within defined Service Level Agreement (SLA) Order Filter - Regularly monitor open orders according to the Daily Activity Schedule and ensure adherence to the tasks and cadence - Collaborate with customer or cross functional business partners to resolve blocked orders within SLA - Optimize orders for logistical efficiency (e.g. maximize payload, grouping / splitting orders) Order Fulfillment - Contact customer when required due to Out of Stock or Stock Allocation issues - Collaborate with Order Fulfillment team to resolve issues preventing delivery note creation (e.g. delivery block) - Contact customer and propose resolution if issues identified post-delivery note due to Transportation or Warehousing issues (such as appointment scheduling, delivery delay, picking issues etc.)- Collaborate with key stakeholders and business partners (such as CFSC, Sales, Logistics, COC etc.) to ensure the quality of processes are aligned to meet the business and customer needs - Provide 360? visibility on status of orders to customers and internal teams - Apply appropriate root cause reason codes following global Reason Code Methodology ? Identify, analyze and initiate the escalation process based on escalation criteria Returns and Refusals:- Be principal customer contact for capturing, creating and registering all return requests - Assess compliance of Return Requests according to Market Return Policy Conditions - Obtain authorization from Sales for return requests that exceed Market Return Policy Thresholds - Validate returned product is in sellable condition and ensure all relevant documentation is provided for analysis of credit / debit value - Coordinate destruction or donation of goods when physical return is not warranted - Ensure refusals created by the OS&D team in Transportation contain appropriate order reason code and correct pricing prior to billing - Analyze reasons for refusals and contact customers to propose mitigation actions to reduce / eliminate in the future billing - Collaborate with billing in the resolution of billing issues that require customer contactWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written and verbal communication skills - Excellent analytical aptitude with a proven ability to analyze/interpret data - Well-organized, methodical thinker with excellent decision-making skills - Strong and creative problem-solving skills - Proficiency in Microsoft office applications (e.g. Word, Excel, Outlook) - Proficiency in SAP, BW and Business Objects preferred - Ability to work in a fast paced environment and handle multiple priorities - Ability to work independently with minimal supervision - Ability to improve efficiencies in the Supply Chain by ensuring that the order management process is streamlined and standardized. - Strong Customer Service mindset and passion for delighting customers internally and externally - Demonstrates a strong desire to develop trust and long term relationships - Proactively seeks continuous process and service improvements - Strong result-orientationEducation:High SchoolExperience:1-4 yearsQualifications:- Undergraduate degree preferred, not required Experience - 2 - 4 years of experience working directly with customers is required. - Experience in Supply Chain preferred (e.g. Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc.) Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Wake Forest, North Carolina
      • Temp to Perm
      • $18.00 - $20.00 per hour
      • 8:00 AM - 5:00 PM
      As a customer service representative you play a critical role in the success to the organization providing solutions, support and information to customers. If you have a mechanical background or interest in learning and excel in customer service we want to talk to you!The customer service representative is the primary internal customer contact point for service and information regarding products, prices, availability and product uses. This position also develops and maintains relationships with inside and outside sales support among our three offices as well as factory personnel and customers.Responsibilities:The distributor provides fluid system components including Fittings, Valves, PTFE and PFA Hose, Regulators, Tubing, Quick Connects, Measurement Devices, Filters and Orbital Welding.The customer service representative provides a critical role in customer interface, and is part of a team responsible for providing a variety of services, solutions, support and information in a manner that builds trust, confidence and long term business. - This position provides support in all areas of customer services, inside sales and technical support utilizing interpersonal and business skills.- This associate ensures customer satisfaction by placing orders, scheduling deliveries and services, responding to inquiries, and taking appropriate action to resolve concerns.Primary Responsibilities:- Answer phone in a courteous professional manner- Prepare quotations and enter orders ??? received via phone, fax or email- Counter Sales for walk in customers- Cross Training in all areas as required- Schedule and expedite product to meet customer need- Review customer contracts- Ensure resolution of customer complaints/concerns- Trace shipments- Resolve technical inquiries- Promote Swagelok product and services- Collect Strategic information and customer data- Assist customer in selecting appropriate product or assembly to meet customer requirementsDue to the technical nature of our products, we are looking for someone with mechanical aptitude who enjoys identifying and understanding how fittings and components work together.Working hours: 8:00 AM - 5:00 PMSkills:- Proficiency using Microsoft Office suite (Word, Excel, PowerPoint, Outlook)- 10-key a plus- Mechanical aptitude required- Excellent communication and negotiation skills are required- Demonstrates Innovative thinking and sound judgmentEducation:BachelorsExperience:1-4 yearsQualifications:Education: minimum Associates, Bachelor degree preferred, with a minimum of 2 to 4 years of experience in a Customer Service capacity- Excellent written and verbal communication- Mechanical aptitude- Self Confidence- Teamwork and Collaboration Call Jess today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      As a customer service representative you play a critical role in the success to the organization providing solutions, support and information to customers. If you have a mechanical background or interest in learning and excel in customer service we want to talk to you!The customer service representative is the primary internal customer contact point for service and information regarding products, prices, availability and product uses. This position also develops and maintains relationships with inside and outside sales support among our three offices as well as factory personnel and customers.Responsibilities:The distributor provides fluid system components including Fittings, Valves, PTFE and PFA Hose, Regulators, Tubing, Quick Connects, Measurement Devices, Filters and Orbital Welding.The customer service representative provides a critical role in customer interface, and is part of a team responsible for providing a variety of services, solutions, support and information in a manner that builds trust, confidence and long term business. - This position provides support in all areas of customer services, inside sales and technical support utilizing interpersonal and business skills.- This associate ensures customer satisfaction by placing orders, scheduling deliveries and services, responding to inquiries, and taking appropriate action to resolve concerns.Primary Responsibilities:- Answer phone in a courteous professional manner- Prepare quotations and enter orders ??? received via phone, fax or email- Counter Sales for walk in customers- Cross Training in all areas as required- Schedule and expedite product to meet customer need- Review customer contracts- Ensure resolution of customer complaints/concerns- Trace shipments- Resolve technical inquiries- Promote Swagelok product and services- Collect Strategic information and customer data- Assist customer in selecting appropriate product or assembly to meet customer requirementsDue to the technical nature of our products, we are looking for someone with mechanical aptitude who enjoys identifying and understanding how fittings and components work together.Working hours: 8:00 AM - 5:00 PMSkills:- Proficiency using Microsoft Office suite (Word, Excel, PowerPoint, Outlook)- 10-key a plus- Mechanical aptitude required- Excellent communication and negotiation skills are required- Demonstrates Innovative thinking and sound judgmentEducation:BachelorsExperience:1-4 yearsQualifications:Education: minimum Associates, Bachelor degree preferred, with a minimum of 2 to 4 years of experience in a Customer Service capacity- Excellent written and verbal communication- Mechanical aptitude- Self Confidence- Teamwork and Collaboration Call Jess today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Temp to Perm
      • $14.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring a Customer Service Representative for a company located here in Asheville, NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services-Collect and enters orders for new or additional products or services-Utilize customer contact list to sell additional/enhanced products, services -Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or commentsWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesQuickbooks experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring a Customer Service Representative for a company located here in Asheville, NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services-Collect and enters orders for new or additional products or services-Utilize customer contact list to sell additional/enhanced products, services -Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or commentsWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesQuickbooks experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Indianapolis, Indiana
      • Temp to Perm
      • $17.50 per hour
      • 8:00 AM - 4:30 PM
      Spherion is hiring a Customer Service Representative in Indianapolis, IN. Starting Pay is $17.50/HRShift: Monday - Friday 8AM - 4:30PMThe Account Customer Service Coordinator-will build, maintain and strengthen the relationship with the company's key clients and provide the highest level of service possible. The Account Customer Service Coordinator I is expected to take a proactive approach to client service, including but not limited to identifying, working and resolving jeopardy orders, identifying operational challenges and bringing internal departments together to resolve problems.Responsibilities:- Build and maintain a strong working relationship with assigned client(s). Respond timely to all inquiries from assigned client(s) via email and/or phone- Prepare, update and develop client jeopardy orders reports. Publish report internally daily and ensure internal departments are reviewing the report and providing solutions for the jeopardy orders- Act as the subject matter expert for assigned client(s) by knowing and understanding SOP?s and client expectations. Provide support to other departments and field locations in regard to assigned client(s).- Identify and analyze trends and patters of RLM operational issues that are causing the jeopardy issues. Provide direction, support and information to internal departments to resolve client issues- Manage VIP orders or requests from assigned client(s) to ensure orders are delivered according to client expectations- Lead and/or participate in daily, weekly and/or monthly service calls with assigned client(s). Lead internal conference calls, if necessary, to discuss service metrics and areas of opportunity with assigned client(s)-Work client specific reports including open order reports, return reports and EMC reports- Provide direction to Customer Service Representative assisting assigned client(s)- Implement continuous improvement initiatives to improve service for assigned client(s)- Participate in daily operational calls and provide updates to field operations about assigned client(s).- Participate in meetings and presentations specific to assigned client(s)Working hours: 8:00 AM - 4:30 PMSkills:- Strong verbal and written communication skills- Demonstrates problem solving skills- Ability to simultaneously handle multiple priorities- Demonstrates time management and priority setting skills- Ability to read and/or listen and understand information and ideas communicated- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced requiredEducation:High SchoolExperience:0-1 yearsQualifications:- H.S. diploma/GED required- Three (3) years or more in a Customer Service role or equivalent required- One (1) year or more in related Client Account Specialization preferred- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring a Customer Service Representative in Indianapolis, IN. Starting Pay is $17.50/HRShift: Monday - Friday 8AM - 4:30PMThe Account Customer Service Coordinator-will build, maintain and strengthen the relationship with the company's key clients and provide the highest level of service possible. The Account Customer Service Coordinator I is expected to take a proactive approach to client service, including but not limited to identifying, working and resolving jeopardy orders, identifying operational challenges and bringing internal departments together to resolve problems.Responsibilities:- Build and maintain a strong working relationship with assigned client(s). Respond timely to all inquiries from assigned client(s) via email and/or phone- Prepare, update and develop client jeopardy orders reports. Publish report internally daily and ensure internal departments are reviewing the report and providing solutions for the jeopardy orders- Act as the subject matter expert for assigned client(s) by knowing and understanding SOP?s and client expectations. Provide support to other departments and field locations in regard to assigned client(s).- Identify and analyze trends and patters of RLM operational issues that are causing the jeopardy issues. Provide direction, support and information to internal departments to resolve client issues- Manage VIP orders or requests from assigned client(s) to ensure orders are delivered according to client expectations- Lead and/or participate in daily, weekly and/or monthly service calls with assigned client(s). Lead internal conference calls, if necessary, to discuss service metrics and areas of opportunity with assigned client(s)-Work client specific reports including open order reports, return reports and EMC reports- Provide direction to Customer Service Representative assisting assigned client(s)- Implement continuous improvement initiatives to improve service for assigned client(s)- Participate in daily operational calls and provide updates to field operations about assigned client(s).- Participate in meetings and presentations specific to assigned client(s)Working hours: 8:00 AM - 4:30 PMSkills:- Strong verbal and written communication skills- Demonstrates problem solving skills- Ability to simultaneously handle multiple priorities- Demonstrates time management and priority setting skills- Ability to read and/or listen and understand information and ideas communicated- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced requiredEducation:High SchoolExperience:0-1 yearsQualifications:- H.S. diploma/GED required- Three (3) years or more in a Customer Service role or equivalent required- One (1) year or more in related Client Account Specialization preferred- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Temporary
      • $13.75 - $14.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring for Customer Service Representatives for a Government Entity located here in Buncombe County NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with clients via telephone, email, online chat or in person to provide support and information-Utilize customer contact list to schedule appointments and track pertinent information-Field customer questions and concerns and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of client interactions with details entered into databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesPrevious customer service experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring for Customer Service Representatives for a Government Entity located here in Buncombe County NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with clients via telephone, email, online chat or in person to provide support and information-Utilize customer contact list to schedule appointments and track pertinent information-Field customer questions and concerns and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of client interactions with details entered into databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesPrevious customer service experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Aiken, South Carolina
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 8:00 PM
      Answer inbound calls, Be able to assist customers in a timely and professional manner. be able to sit at a desk for 8 hours a day. Be able to work flexible shift from 7am-8pm and work Saturdays. Be willing to work over time if needed.Responsibilities:Will be responsible taking incoming calls. Assist customers with their accounts .Working hours: 8:00 AM - 8:00 PMSkills:Great Customer Service Skills. Have call center experience. Be able to sit for 8 to 9 hours at at time.Education:TradeExperience:4-7 yearsQualifications:Computer skills, Customer service skills be able to access two screens at a time. If you are looking for a temporary to a possible permanent position this is the opportunity for you. We are looking for great talent with call center experience with great customer service. Call if interested.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Answer inbound calls, Be able to assist customers in a timely and professional manner. be able to sit at a desk for 8 hours a day. Be able to work flexible shift from 7am-8pm and work Saturdays. Be willing to work over time if needed.Responsibilities:Will be responsible taking incoming calls. Assist customers with their accounts .Working hours: 8:00 AM - 8:00 PMSkills:Great Customer Service Skills. Have call center experience. Be able to sit for 8 to 9 hours at at time.Education:TradeExperience:4-7 yearsQualifications:Computer skills, Customer service skills be able to access two screens at a time. If you are looking for a temporary to a possible permanent position this is the opportunity for you. We are looking for great talent with call center experience with great customer service. Call if interested.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Montgomery, Alabama
      • Permanent
      • $15.00 - $16.00 per hour
      • 8:00 AM - 4:30 PM
      This job role is a customer service representative in the insurance industry. While clerical and filing will be the baseline of this job, inbound and outbound phone presence will also be important.Responsibilities:- Answers central telephone system and directs calls- Receives the public and answers questions, in person and by telephone; responds to inquiries, and refers, when necessary, to the appropriate person- Advises employees of visitors and directs visitors to the appropriate person/office- Ensures reception area is maintained in a neat and presentable manner- Provide basic and accurate information in-person and via phone/mail- Prepares outgoing mail- Maintains office security by following safety procedures and controlling access via the reception desk/front door- Performs other general clerical duties to include filing, photocopying, transcribing, faxing etc.- Assists with special projects as requested- Handling the day-to-day administrative functions- Coordinating field visits as requested- Maintaining filesWorking hours: 8:00 AM - 4:30 PMSkills:- Excellent customer service skills- Must have oral and written communication skills- Ability to be resourceful and proactive when issues arise- Excellent organizational skills- Time management skills with ability to prioritize- Proficient Computer Skills- Origami Software ExperienceEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma- 1-4 years of customer service experience- 1-4 years in Insurance preferred- Insurance Background - liability, property, worker's comp, risk management, underwriting Apply today and start your potential career tomorrow!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      This job role is a customer service representative in the insurance industry. While clerical and filing will be the baseline of this job, inbound and outbound phone presence will also be important.Responsibilities:- Answers central telephone system and directs calls- Receives the public and answers questions, in person and by telephone; responds to inquiries, and refers, when necessary, to the appropriate person- Advises employees of visitors and directs visitors to the appropriate person/office- Ensures reception area is maintained in a neat and presentable manner- Provide basic and accurate information in-person and via phone/mail- Prepares outgoing mail- Maintains office security by following safety procedures and controlling access via the reception desk/front door- Performs other general clerical duties to include filing, photocopying, transcribing, faxing etc.- Assists with special projects as requested- Handling the day-to-day administrative functions- Coordinating field visits as requested- Maintaining filesWorking hours: 8:00 AM - 4:30 PMSkills:- Excellent customer service skills- Must have oral and written communication skills- Ability to be resourceful and proactive when issues arise- Excellent organizational skills- Time management skills with ability to prioritize- Proficient Computer Skills- Origami Software ExperienceEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma- 1-4 years of customer service experience- 1-4 years in Insurance preferred- Insurance Background - liability, property, worker's comp, risk management, underwriting Apply today and start your potential career tomorrow!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Columbus, Georgia
      • Temporary
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers??? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 8:00 AM - 5:00 PMSkills:Proficient Microsoft word/ExcelProficient using a multi phone systemGood Communication SkillsTyping 30+ wpmEducation:High SchoolExperience:1-4 yearsQualifications:Proven customer support experience or experience as a client service representativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively If you are interested in working in a leading manufacturing company in the Columbus market and meet the qualifications, we want to hear from you! Apply here and call Keaire at (706) 358-7866Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers??? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 8:00 AM - 5:00 PMSkills:Proficient Microsoft word/ExcelProficient using a multi phone systemGood Communication SkillsTyping 30+ wpmEducation:High SchoolExperience:1-4 yearsQualifications:Proven customer support experience or experience as a client service representativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively If you are interested in working in a leading manufacturing company in the Columbus market and meet the qualifications, we want to hear from you! Apply here and call Keaire at (706) 358-7866Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Cape Coral, Florida
      • Temp to Perm
      • $15.50 per hour
      • 12:00 PM - 9:00 PM
      Spherion staffing is hiring Customer Service Rockstars for a pharmaceutical company in Cape Coral Fl. Shift runs from 12:30 PM to 9:00 PM. You would train for 2 weeks on the morning shift. This is a temp to hire opportunity. Once you go permanent you rare eligible for their full benefits package.Responsibilities:- Handle customer inquiries and complaints- Provide information about the products and services- Troubleshoot and resolve product issues and concerns- Document and update customer records based on interactions- Develop and maintain a knowledge base of the evolving products and servicesWorking hours: 12:00 PM - 9:00 PMSkills:- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:- High School Diploma or equivalent- Previous experience in customer service, sales, or other related fields Apply for immediate consideration! We can interview onsite or virtually. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion staffing is hiring Customer Service Rockstars for a pharmaceutical company in Cape Coral Fl. Shift runs from 12:30 PM to 9:00 PM. You would train for 2 weeks on the morning shift. This is a temp to hire opportunity. Once you go permanent you rare eligible for their full benefits package.Responsibilities:- Handle customer inquiries and complaints- Provide information about the products and services- Troubleshoot and resolve product issues and concerns- Document and update customer records based on interactions- Develop and maintain a knowledge base of the evolving products and servicesWorking hours: 12:00 PM - 9:00 PMSkills:- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:- High School Diploma or equivalent- Previous experience in customer service, sales, or other related fields Apply for immediate consideration! We can interview onsite or virtually. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Urbana, Illinois
      • Temporary
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      Experienced individual needed to provide excellent customer service in an established healthcare facilityResponsibilities:-Answering inbound calls-Interacting with physicians, office staff and 3rd party billers to answer questions relating to; prior authorizations, benefits, reimbursement and network status-Interacting with customers or the public on a daily basisWorking hours: 8:00 AM - 5:00 PMSkills:-Previous customer service experience-Previous call center experience (preferred)-Previous health insurance experience (preferred)-Excellent computer skills-Excellent communication skillsEducation:High SchoolExperience:1-4 yearsQualifications:-High school diploma or GED-Business casual dress code and professional appearance Go to www.spherion.com/apply/75102 to register and complete an online applicationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Experienced individual needed to provide excellent customer service in an established healthcare facilityResponsibilities:-Answering inbound calls-Interacting with physicians, office staff and 3rd party billers to answer questions relating to; prior authorizations, benefits, reimbursement and network status-Interacting with customers or the public on a daily basisWorking hours: 8:00 AM - 5:00 PMSkills:-Previous customer service experience-Previous call center experience (preferred)-Previous health insurance experience (preferred)-Excellent computer skills-Excellent communication skillsEducation:High SchoolExperience:1-4 yearsQualifications:-High school diploma or GED-Business casual dress code and professional appearance Go to www.spherion.com/apply/75102 to register and complete an online applicationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Pearland, Texas
      • Temporary
      • $13.00 - $16.00 per hour
      • 7:00 AM - 11:00 PM (Various Shifts Available)
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PM (Various Shifts Available)Skills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PM (Various Shifts Available)Skills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Baytown, Texas
      • Temporary
      • $13.00 - $16.00 per hour
      • 7:00 AM - 11:00 PM
      Chambers county residents, are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Chambers county residents, are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Texas City, Texas
      • Temporary
      • $13.00 - $16.00 per hour
      • 7:00 AM - 11:00 PM
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Salt Lake City, Utah
      • Permanent
      • $14.00 per hour
      • 7:00 AM - 7:00 PM
      ***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PMSkills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      ***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PMSkills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spokane, Washington
      • Permanent
      • $37,500 per year
      • 2:00 PM - 9:30 PM
      Put Your Customer Service Skills to Work!The customer service Representative function must manage customers accounts, record details of as well as follow up on customer interactions. They must communicate and coordinate with internal departments and direct requests and unresolved issues to the designated resource.Spherion-, a locally owned staffing company, is seeking dependable, safety-focused light industrial staff to work for a leading company in Spokane Valley.Responsibilities:-Inbound calls existing customers of auto and property insurance-high volume-must be professional-1 yr commitment-working remotely until mask mandates are liftedWorking hours: 2:00 PM - 9:30 PMSkills:-Highly Proficient with computers-Typing Skills-Read and write EnglishEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GEDMust own your own Desktop or Laptop Computer with internet access with a camera. Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Put Your Customer Service Skills to Work!The customer service Representative function must manage customers accounts, record details of as well as follow up on customer interactions. They must communicate and coordinate with internal departments and direct requests and unresolved issues to the designated resource.Spherion-, a locally owned staffing company, is seeking dependable, safety-focused light industrial staff to work for a leading company in Spokane Valley.Responsibilities:-Inbound calls existing customers of auto and property insurance-high volume-must be professional-1 yr commitment-working remotely until mask mandates are liftedWorking hours: 2:00 PM - 9:30 PMSkills:-Highly Proficient with computers-Typing Skills-Read and write EnglishEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GEDMust own your own Desktop or Laptop Computer with internet access with a camera. Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Decatur, Illinois
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 8:00 AM - 5:00 PM
      A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Responsibilities:- Providing introductory information to new customers- Ensuring that customers are satisfied with products or services- Following up with clients or customers to check that they???re still satisfied with any purchases- Letting customers or clients know about additional products or services- Determining the quickest, most effective ways to answer a client???s or customer???s questions- Escalating queries and concerns- Troubleshooting common issues with a product or service- Working with a team of CSRs and other departments to find appropriate solutionsWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to multi-task, prioritize, and manage time effectively- Ability to stay calm when customers are stressed or upset- Comfortable using computers.- Experience working with customer support.Education:High SchoolExperience:1-4 yearsQualifications:-High school diploma, general education degree, or equivalent-Ability to stay calm when customers are stressed or upset-Comfortable using computers.-Experience working with customer support. Apply today at: https://www.spherion.com/apply/75103/Spherion thinks you deserve more cash this holiday season, so we're giving away thousands in our Spherion Get More! Giveaway. Each week you work for us* between Oct. 18 - Dec. 1, you get a digital scratchcard with a chance to win up to $100 cash instantly and an entry to win the big cash prizes: $2,500 or $10,000! Learn more here: https://www.spherion.com/getmore/Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Responsibilities:- Providing introductory information to new customers- Ensuring that customers are satisfied with products or services- Following up with clients or customers to check that they???re still satisfied with any purchases- Letting customers or clients know about additional products or services- Determining the quickest, most effective ways to answer a client???s or customer???s questions- Escalating queries and concerns- Troubleshooting common issues with a product or service- Working with a team of CSRs and other departments to find appropriate solutionsWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to multi-task, prioritize, and manage time effectively- Ability to stay calm when customers are stressed or upset- Comfortable using computers.- Experience working with customer support.Education:High SchoolExperience:1-4 yearsQualifications:-High school diploma, general education degree, or equivalent-Ability to stay calm when customers are stressed or upset-Comfortable using computers.-Experience working with customer support. Apply today at: https://www.spherion.com/apply/75103/Spherion thinks you deserve more cash this holiday season, so we're giving away thousands in our Spherion Get More! Giveaway. Each week you work for us* between Oct. 18 - Dec. 1, you get a digital scratchcard with a chance to win up to $100 cash instantly and an entry to win the big cash prizes: $2,500 or $10,000! Learn more here: https://www.spherion.com/getmore/Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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